JP2001117997A - Electronic commercial transaction device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an electronic commercial transaction device, with which a buyer to order and article can confirm the data and time of delivery of the ordered article or place of delivery at the time of ordering. SOLUTION: Concernig this electronic commercial transaction device, with which a customer 10 accesse an electronic shop 20 while using a communication line and orders an article on the basis of electronic information displayed on the electronic shop 20 and the electronic shop 20 instructs stocking of this ordered article from a wholesaler/manufacturer 40 and instructs the delivery of this ordered article through a forwarding agent to the customer 10, the device is provided with an article stock information retrieving part 25 for displaying the period from the order reception of this ordered article at the wholesaler/ manufacturer 40 to dispatching and a deliveryable period part 27 for displaying the period to delivery from dispatching of this ordered article by the forwarding agent 50 to the customer 10.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic commerce apparatus for buying and selling goods by using an information communication line such as the Internet, and more particularly, to a method for enabling a consumer to easily recognize the time of receipt of purchased goods and delivering the goods to a carrier. Improving efficiency.

[0002]

2. Description of the Related Art An electronic commerce apparatus for buying and selling goods using an information communication line such as the Internet is disclosed in
No. 0-214284. In such electronic commerce, a consumer (hereinafter sometimes referred to as “user”) accesses a homepage of an electronic store, specifies a product to be purchased, and inputs a credit card number for payment. Then, the electronic store arranges the ordered product to a wholesaler or a manufacturer (hereinafter, also referred to as a “maker”), and also arranges for payment to the credit card company.

[0003] Wholesalers and manufacturers deliver ordered products to buyers' homes via carriers. The credit card company remits the payment to the electronic store and bills the purchaser for the payment. The credit card company receives a margin from an electronic store at the time of payment, or receives interest as an interest to a purchaser.

[0004] By the way, there is a problem that electronic commerce, which is currently widely used in the United States, does not conform to Japanese business customs as it is. That is, in the United States, the purchaser's receipt of the ordered goods is completed when the carrier throws the goods into the purchaser's house, so that the ordered goods can be easily exchanged even if the purchaser is absent. On the other hand, in Japan, the carrier cannot deliver the ordered goods if the buyer is absent, because the carrier will deliver the goods to the buyer's home and require the buyer's receipt stamp. . Therefore, carriers have introduced a service to specify the delivery date and time to the buyer's home,
The rate of redistribution of delivery items has been reduced. Alternatively, the above-mentioned patent publication proposes a technique in which ordered goods are delivered to a merchandise relay station (for example, a convenience store) nearest to the purchaser, and the purchaser comes to receive the goods.

[0005]

However, in order for the carrier to recognize the date and time of delivery to the purchaser's house, it is necessary for the operator of the electronic store to inquire of the date and time convenient for the purchaser to receive the ordered product. In addition, the store operator of the electronic store needs to contact the wholesaler or the manufacturer who orders the ordered product about the shipping date and time of the ordered product. If the operator of the electronic store performs such coordination between the purchaser and the wholesaler or the manufacturer, there is a problem that the purpose of the electronic store, which is originally planned for inexpensive and reliable product distribution, cannot be achieved. Was.

[0006] Further, if a system in which a purchaser is contacted at the merchandise relay station when an ordered product is delivered to the merchandise relay station, the burden on the merchandise relay station increases. Then, a wide variety of products are displayed at the current large-scale store, consumers are asked to come to the store, the consumer selects the product he wants from the displayed products, settles the price, purchases There was a problem that e-commerce could not compete with the business model of bringing goods back.

The present invention solves the above-mentioned problems, and
A first object is to provide an electronic commerce device that enables a purchaser who places an order for a product to confirm the delivery date and time and the delivery location of the ordered product when placing an order. A second object of the present invention is to provide an electronic commerce device in which a purchaser who places an order confirms the current position of the ordered product on a delivery route and requires less backlog and return frequency of the ordered product at a product relay station.

[0008]

According to the electronic commerce apparatus of the present invention, which achieves the first object, as shown in FIG. 1, a consumer 10 accesses an electronic store 20 using a communication line, and The customer 10 places an order for a product based on the product information displayed in the electronic store 20, the electronic store 20 gives an instruction to purchase the ordered product from the wholesaler / manufacturer 40, and the ordered product is sent to the consumer by the carrier 50. In order to instruct delivery to 10, a product inventory information search unit 25 that displays a period from order acceptance to shipment of the ordered product at the wholesaler / manufacturer 40, and consumption from shipment of the ordered product at the carrier 50. And a deliverable period section 27 for displaying a deliverable period to the person 10.

[0009] In the device configured as described above, the product information displayed in the electronic store 20 of the electronic commerce device is not limited to products with abundant distribution inventory and products made to order, but also accepts sales reservations. If the configuration includes the product information on the product and / or the product whose sale has been stopped, the needs of consumers can be widely collected. Also, a product inventory information search unit 2
5. The period from the order acceptance to the shipment of the ordered item in 5,
When the shortest period during which the order can be received at the electronic store 20 and the order can be delivered to the consumer 10 is displayed based on the period during which the order can be delivered to the consumer 10, the latest date when the order can be received by the consumer can be specified. Easy to do. Also,
The delivery of the ordered goods to the consumer by the carrier shall be based on the consumer's address or place of residence, a post office box, or a merchandise relay station located near the address or place of residence. Flexible choice.

[0010] The product inventory information search unit 25 displays the period from the order acceptance of the ordered product to the shipment by the wholesaler / manufacturer, and grasps the outline of the time required to receive the ordered product required by the consumer. it can. The period from order acceptance to shipment of the ordered product in the product inventory information search unit 25 is divided into a case where the ordered product is in stock in the warehouse and a case where the ordered product can be manufactured and shipped after receiving the order. Should be displayed. This is because the receiving time of the ordered product differs greatly depending on whether the ordered product has a distribution inventory or not.

The deliverable period section 27 displays the deliverable period of the ordered goods from the shipping company 50 to the consumer 10 at the carrier 50, and uses the transport information used by the carrier 50 as a business practice in the transport contract. Electronic store 2 as it is
It can be taken in the 0 side. If the possible delivery period to the consumer is configured to include a next-day delivery and a two-day delivery, it matches the practical practices of domestic carriers. If the delivery period to consumers is specified to include the delivery time zone in regions where the time zone can be specified, it will be in accordance with the practice of domestic carriers. It is possible to cause the consumer to specify a reception date and time that is convenient for the consumer.

As shown in FIG. 1, in the electronic commerce apparatus of the present invention for achieving the second object, a consumer 10 accesses an electronic store 20 using a communication line, and the consumer 10 The electronic store 20 issues an instruction to purchase the ordered product from the wholesaler / manufacturer 40, and issues an instruction to deliver the ordered product to the consumer 10 by the carrier 50. The system includes a delivery status confirmation unit 29 for displaying which delivery route of the ordered product is located at the wholesaler / manufacturer or the carrier.

[0013] Preferably, the delivery status confirmation unit includes the consumer 1
If the customer has at least one of the delivery date and time, return date and time, and redistribution date and time of the ordered product to the product relay point designated as the delivery location to 0, and the consumer forgets the receiving location and the receiving date Consumer liability becomes clearer. Further, the delivery status confirmation unit may have a configuration including at least one of a delivery date and time, a return date and time, and a re-delivery date and time of the ordered product to the address or residence of the consumer 10.

[0014]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a configuration block diagram illustrating an embodiment of the present invention. In the figure, the consumer 10
Is a user of the Internet, and the electronic store 20 is connected via an Internet terminal such as a personal computer connected to a telephone line.
And order the product at the electronic store 20. The electronic store 20 stores the sales information of the product as the content on the consumer 10
A WWW server that has a homepage that is provided to the United States, so that the procedure of confirming the identity of the consumer is carefully performed because it involves the transfer of money. The merchandise database 30 has inventory information of merchandise displayed in the electronic store 20, and specifies a wholesaler / manufacturer 40 and a carrier 50 according to the type of merchandise.

[0015] The wholesaler / manufacturer 40 takes out an in-stock product when an order for a product is received, or manufactures and ships a product conforming to the specifications of the consumer 10 in the case of order production. The carrier 50 delivers the ordered goods that the wholesaler / manufacturer 40 has taken out and shipped to the consumer 10. The carrier 50 also collects accounts receivable from the electronic store 20 as a cash-on-delivery when delivering the ordered product to the consumer 10. Card companies / Financial institutions 6
0 pays the price of the product purchased by the consumer 10 to the electronic store 20 in place of the consumer 10 and receives a repayment of a monetary claim from the consumer 10 at a later date.
There are UC, JCB, etc., and financial institutions include banks, post offices, credit unions, and the like. The information provider 70 is the electronic store 20
Wholesalers / manufacturers 40 for consumers 10 accessing
, And information that interests the consumer 10. For example, the electronic store 20 is a record, CD, DVD
In the case where music recording information such as music recording media downloaded from the music recording medium or the Internet is handled, the information provider 70 is optimally an entertainment-related content partner, and provides new music information and selling information.

Next, details of the electronic store 20 will be described.
The user recognition unit 21 recognizes the consumer 10 who has visited the electronic store 20, and uses, for example, an identification code assigned to each consumer or a transaction account provided for each consumer. The user registration unit 22 is for registering information on consumers who have a business relationship with the electronic store 20, and registers, for example, name, address, age, work place, social insurance number, family structure, gender, past transaction results, and the like. I have. Order procedure section 23
Is used by the consumer 10 to search for or order a product. For example, a homepage for online shopping is used. The product advertisement section 24 publishes information provided by the information provider 70 in the order procedure section 23 for a fee or free of charge. The product inventory information search unit 25 stores
Performs a search, the order procedure unit 23 displays the stock status of the ordered product wholesaler / manufacturer 40 and the period from the order acceptance to the shipment by the product wholesaler / manufacturer 40.

The order confirmation unit 26 displays information indicating that the goods ordered by the consumer 10 in the order procedure unit 23 have been processed or canceled by the wholesaler / manufacturer 40. The deliverable period unit 27 determines whether or not the carrier 50 has dispatched the goods ordered by the order procedure unit 23 from the wholesaler / manufacturer 40 to the consumer 1.
0 indicates the shortest deliverable period up to the location specified as the delivery destination. The credit information unit 28 is for confirming the financial credit status of the consumer 10. For example, the credit information unit 28 uses the credit card number for which the consumer 10 is a bankrupt or that the card company / financial institution 60 has submitted a theft report. The credit information necessary for electronic settlement, such as presence, is displayed on the order confirmation unit 26. The delivery status confirmation unit 29 displays the location of the product ordered by the consumer 10 in the order procedure unit 23 on the transport route of the wholesaler / manufacturer 40 and the carrier 50, for example, which product distribution center is located. Thus, the consumer 10 can recognize it.

The operation of the apparatus having the above-described structure will be described below. FIG. 2 is a system flow diagram of electronic commerce using the electronic commerce device of FIG. First, in the content describing the product for which the order is accepted in the electronic store 20,
The consumer 10 accesses via the Internet or the like (S10). The accessed content is provided with the latest product information from a CD jacket or catalog database (S12). When the consumer 10 inputs the user recognition information, the user recognition unit 21 compares the information stored in the user registration unit 22 with the input user recognition information, recognizes the consumer 10, and recognizes the consumer 10 as a legitimate consumer. Then, the order processing unit 23 recognizes that the consumer 10 uses the shopping basket (S14).

The goods ordered by the consumer 10 in the order procedure section 23 are stored in a shopping basket. Here, the site server of the electronic store 20 has an order processing unit 2
In step 3, a shopping basket is assigned to each consumer 10 who is in the middle of an order. The goods ordered by the consumer 10 in the order procedure section 23 are stored in the POS (Point-
The order information is stored in the database of (of-sales) (S16). Next, the consumer 10 uses the order confirmation unit 26 to confirm whether the product ordered by the order procedure unit 23 has been properly ordered (S18). When the order is confirmed by the order confirmation unit 26, the electronic store 20 places an order with the wholesaler / manufacturer 40 and reserves inventory (S20).

The order information from the electronic store 20 is FTP
Wholesaler / Manufacturer 4 using (File Transfer Protocol)
0 (S40). When the wholesaler / manufacturer 40 issues the ordered product, the corresponding exit information is sent to the electronic store 20 using FTP (S42). Consumer 1
From 0, the specification information of the arrival date and the receiving time of the product to the designated delivery location is sent to the carrier 50 as a shipping instruction (S
44). When the order merchandise from the wholesaler / manufacturer 40 is received, the carrier 50 sends the receipt of the order merchandise by the carrier 50 to the electronic store 20 (S52). Electronic store 2
The 0 side manages the product state by reflecting the received delivery information and delivery status in the order receiving database (S2).
2).

The carrier 50 sends out the ordered product to the consumer 10 in accordance with the shipping instruction, and sends out the sending data by TCP / IP (T
(ransmission Control Protocol / Internet Protocol)
Is sent to the electronic store 20 side (S54). Electronic store 2
On the 0 side, the shipping data transmitted from the carrier 50 is held (S24). Further, when the consumer 10 receives the ordered product, the carrier 50 sends a delivery completion notification to the electronic store 2.
It is sent to the 0 side (S56). And on the electronic store 20 side,
When the delivery completion notification is received from the carrier 50, it is processed assuming that the commercial transaction has been completed (S26). Upon completion of delivery,
The consumer 10 pays the price according to the contract, the contract is fixed,
The electronic store 20 performs sales processing (S28). When the electronic store 20 performs sales processing, the card company / financial institution 60
Payment processing is performed using the payment server connected to the server (S30).

FIG. 3 is an explanatory diagram of a business flow and a time chart. The start date of e-commerce in the horizontal direction is day 0,
The first day, the second day, the third day and the fourth day are provided. Vertically, as an entity involved in e-commerce,
A column for an electronic store 20, a wholesaler / manufacturer 40, a carrier 50, and a consumer 10 is provided. The bold arrows indicate the flow of goods, and the rectangular white columns and the thin arrows indicate the flow of data. When managing the product order from the consumer 10 on a daily basis, the electronic store 20 is at 08:00 on the 0th day.
The unit is from 0 minutes to 8:00 on the first day. The product order information until 8:00 on the first day is stored in the electronic store 20
From the wholesaler / manufacturer 40 to the order receiving server.

Wholesaler / manufacturer 40 at 10:00 on the first day
The operation is performed in units of minutes from 16:00 to 16:00, and if the ordered item is in stock, it is shipped to the carrier 50 after 16:00. Carrier 50 is 11 on the second day
Since goods shipped from the wholesaler / manufacturer 40 arrive at 0:00, the carrier's stock data is transmitted to the electronic store 20 at 13:00. On the electronic store 20 side, a shipping instruction corresponding to the carrier entering data is transmitted to the carrier 50 at 14:00. Since the shipping instruction is also provided with a date and time designation and a transportation service number, the carrier 50 delivers the ordered product to the consumer 10 on the third day if the delivery area is the next day. The carrier 50 transmits the delivery information of the ordered product to the electronic store 20 in the morning of the third day as carrier shipping data. With this delivery, the consumer 10 can receive the ordered product, and the consumer 10 can also specify the delivery time. The carrier 50 delivers the ordered product to the consumer 10 on the fourth day in the medium-day delivery area.

If there is no stock of the ordered product, the wholesaler / manufacturer 40 places an order for the product at 10:30 at the manufacturer. If the manufacturer has stock of the ordered product, the shipment is performed on the second day, and the wholesaler / manufacturer 40 receives the ordered product on the morning of the third day.
Sends the received merchandise to the transport company 50 and transmits the shipping data to the electronic store 20 at 17:00. The carrier 50 can process the goods shipped by the wholesaler / manufacturer 40 at 11:00 on the fourth day. If the manufacturer has no stock of the ordered product, the manufacturer starts manufacturing and the wholesaler / manufacturer 40 holds the data for one month.

FIG. 4 is an explanatory diagram of the flow as viewed from the contents of the electronic shopping. Electronic store homepage 200
Is provided with a content section 210 corresponding to a display shelf in a normal store, and a shopping section 220 in charge of delivery and transfer of goods. Content column 210
Includes a news column 212 for posting musicians' news and new music news, an artist guidance column 214 for guiding individual musicians, and a streaming column 216 for purchasing information provided by the information provider 70 displayed in the contents column 210. Is provided. A purchase button BUY is provided in the news section 212, the artist guidance section 214, and the streaming section 216.

The shopping section 220 is linked to the electronic purchase homepage 230. Electronic purchase homepage 2
30 is a shopping cart column 232, a genre column 23
4. Sale special column 236, user registration column 238, user information change column 240, order item shipping status column 24
2. It has a user login field 244 and a search field 246. The shopping cart column 232 temporarily stores the individually ordered items, and is linked to “B”.

The genre column 234 divides the category of the product. Here, Japanese pops, European and American pops, and the like are listed. The individual category button in the genre column 234 is a page 25 on which detailed product information of the individual category is posted.
Linked to 0. The individual category detailed product information page 250 includes a musician photo column 252 and a song name display column 25.
4. It has a special feature column 256 and a musician search column 258. The special feature column 256 links to a page 260 on which music information to be promoted is posted. The sales promotion information posting page 260 is provided with a musician photo column 262, a song name display column 264, and a selling information display column 266. The hot selling information display column 266 lists the current top selling songs and the top selling albums.

The musician search field 258 includes a musician name page 270 for each of the first characters A, B, C,..., Z of the musician name.
Is linked to. On the musician name page 270,
The musicians are listed in the order of A, B, C, and Aiueo by the names of the musicians. The musicians' photo columns 252 and 262 are linked to the CD title content display page 280. The CD title content display page 280 includes a jacket photo column 2
82, title display field 284, maker CD number field 28
6, a purchase button BUY287, a price display section 288, and a song name list section 289. Buy button BUY287
Is linked to “B” as in the shopping cart section 232.

The user registration field 238 is the first user registration, and is linked to "B-1". The user information change column 240 is used for changing user registration information. When a user identification code ID and a password are input, the user information change column 240 is linked to “B-2”. The shipping status column 242 of the ordered product confirms the shipping status of the product ordered by the consumer 10, and is linked to “F”. The user login field 244 displays a login screen. When the user identification code ID and the password are input, the screen returns to the electronic purchase homepage 230.

The search field 246 is a list display page 29
Linked to 0. The list display page 290 includes a jacket photo column 292, a title display column 294, a stock status display column 296, a guideline 297 of the number of days of delivery, and a detail column 29.
8 and a purchase button BUY299. The guideline 297 of the number of days of delivery is 3 days if the stock is available at the wholesaler / manufacturer 40, 6 days if the stock is available at the manufacturer, and 1 month if the manufacturer does not have the stock and is in production. . The purchase button BUY299 is not displayed for reserved and discontinued albums.

FIG. 5 is an explanatory diagram of the display of the contents of the shopping cart. It is checked whether the user is a new user of the shopping cart (S100). If the user is a new user, the user is required to perform a user registration procedure (S102).
1 "(S104). When the user registration is completed (S106), the cart data is opened (S10).
At the same time, a confirmation mail is automatically transmitted to the mail address of the consumer 10 (S109). If the user is not a new user, it is confirmed whether the user has logged in (S110). If the user has logged in, the cart data is opened (S112).
If the user has not logged in, the user inputs the user identification code ID and password (S120), and opens the cart data (S122).

FIG. 6 is an explanatory diagram of the ordered product data stored in the shopping cart. The shopping cart page 300 includes an ordered product display column 302, a delete key 304,
It has an update key 306, a shopping continuation key 308, and an order procedure key 310. The order product display column 302 displays the product name, price, quantity, total price, and stock status. When the stock status is ◎, there is an immediate delivery system using a courier service. However, since the delivery date is within one month, the consumer 10 receives an order as a separate shipment from other products. The delete key 304 is used when canceling an order for a product. The update key 306 is used to update the product or quantity displayed in the order product display column 302. Shopping continuation key 30
8 is linked to "A", and the electronic purchase homepage 2
Return to 30. The order procedure key 310 is linked to “C”.

FIG. 7 is an explanatory diagram of a user registration screen for a first-time user. On the user registration screen 320, the user name, gender, date of birth, postal code, address (destination of the product), telephone number, e-mail address,
There is a password registration field. Consumers who wish to pay by credit card will have their card number and expiration date registered.

FIG. 8 is an explanatory diagram of a user data change screen. On the user registration content change screen 330, the user registration content of the user registration screen 320 can be changed online. All confirmations are entered with a password. Regarding the change of the address (destination of the product), the current registered address can be input at one place, and the gift for gift can be input at a plurality of places. When the e-mail address is changed, the e-mail address is notified and processed. To change your password, enter your old password to confirm your identity, then enter your new password, and enter your new password again to confirm.

FIG. 9 is an explanatory diagram of an order procedure screen. The order procedure screen 340 includes a user name display field 342, an ordered product display field 344, a total price field 346, and a delivery method confirmation field 3
48, a destination confirmation column 350, a payment method selection column 352, a shipping means designation column 354, and a confirmation key 356. On the order procedure screen 340, the user registration contents of the user registration screen 320 are displayed in a user name display field 342 and a destination confirmation field 350. On the order procedure screen 340, the registered contents of the shopping cart page 300 are displayed in an ordered product display column 344. The total amount column 346 displays the total amount of the postage and the total amount of the ordered item display column 344. The delivery method confirmation column 348 includes a batch delivery and a split delivery, and selects the one that is more advantageous for the user. Bulk shipping is to ship together with the product with the latest delivery date, while split shipping is to ship as soon as it is received, and shipping costs are incurred each time you send it.

In the destination confirmation column 350, when there is a change in the destination of the ordered product, the user registration content change screen 330 is displayed.
To change the destination. In the payment method selection field 352, the user selects payment by a credit card and payment by a cash on delivery service by the carrier 50. In the shipping means designation field 354, the user selects whether to use the time designation service provided by the carrier 50. Confirmation key 356
Is linked to "D".

FIG. 10 is an explanatory diagram of a delivery date and time designation screen of the carrier. The home delivery date and time designation screen 360 is for the user to input the home delivery date and time to the destination of the product after the shortest possible delivery date. The specified date can be specified after the shortest possible delivery date. The shortest possible delivery date is based on the display of the stock status displayed in the ordered product display column 302 and the carrier 5
Calculate by summing the delivery periods of zero. When the user uses the courier time designation service, enter a category such as morning, afternoon, evening, or night.

FIG. 11 is an explanatory diagram of a delivery date and time designation screen of the carrier in the division shipping. The divided shipping notification date / time designation screen 370 includes an ordered product display column 372, a total price column 374, and a delivery date / time designation column 3 for the courier service for each product related to the divided shipping.
76 is displayed. The delivery date / time specification column 376 of the home delivery has almost the same contents as the delivery date / time specification screen 360 of the home delivery.

FIG. 12 is an explanatory diagram of an order confirmation screen.
When the order confirmation of “D” is designated, the order procedure screen 340 is displayed.
It is determined whether payment is by card with reference to the payment method selection field 352 (S200). If the payment is not card payment, an order confirmation screen 380 is presented as cash on delivery. In the case of payment by card, identification is performed (S202), and if there is any improper identification such as a personal identification number, the process proceeds to "E". If the person is recognized, an order confirmation screen 380 is presented.

The order confirmation screen 380 includes an order procedure screen 3
User name display field 3 for displaying the contents entered in 40
82, an ordered product display column 384, a total price column 386, a delivery method confirmation column 388, a destination confirmation column 390, a payment method display column 392, and a shipping means display column 394. In the delivery date display column 396, the delivery date and time designation screen 360 of the courier service is displayed.
Alternatively, the designated delivery date of the courier service specified by the user is displayed on the divided shipping notification date and time designation screen 370. The order transmission key 398 is pressed when transmitting the order details to the electronic store homepage 200.

FIG. 13 is a diagram showing an example of a notice mail for receiving an order process from the electronic store to the user. The notification mail screen 400 of the order processing reception is displayed in the user name display column 40
2. A display field 404 for acknowledging the user, an order number display field 406, a payment display field 408, a destination display field 410, a transmission method display field 412, and a shopping continuation key 414 are provided. The shopping continuation key 414 is linked to "A", and when pressed, returns to the electronic purchase homepage 230.

FIG. 14 is an explanatory diagram of the text automatically transmitted to the order confirmation mail. The order confirmation mail screen 420 has a user name display field 422 and an acknowledgment field 4 for the user.
24. The details of the individual order are attached, for example, to a notification mail screen 400 for receiving the order processing.

FIG. 15 shows a display screen when the identity cannot be confirmed with a credit card. The card fraud processing screen 430 includes a notification field 432 indicating that the user is not permitted to use a credit card, a fraud processing reason display field 434, and a shopping continuation key 436. In the reason display column 434 of the fraudulent processing, reasons such as expiration of the validity period, a card suspended for use, exceeding the usage limit, and the like, which are notified from the server of the card company or the financial institution 60, are displayed. The shopping continuation key 436 is linked to "A", and when pressed, returns to the electronic purchase homepage 230.

FIG. 16 is an explanatory view of a display screen of the shipping status of ordered products. First, a user is confirmed on the authentication screen 440 using an e-mail address (ID) and a password. The order product shipping status display screen 450 includes an order number field 452, a product display field 454, a status display field 456, and a delivery date designation display field 458.
Further, a past transaction data reference key 459 is also provided.

The status 460 displayed in the status display column 456 includes "save to cart", "order received", "there was a product", "shipped", and "classification of arrival". The status of "save to cart" does not yet have an order number. The status of "there was a product" is when data indicating that there is a product is received from the wholesaler / manufacturer 40. The status of "commodity dispatched" is a case where the data of the dispatch completion is received from the carrier 50. The status of the "product arriving segment"
This is a case where the delivery completion data is received from the carrier 50.

If the delivery status code number is displayed in the status display column 456, the home page 47 of the carrier 50 is displayed.
0 can be accessed for delivery confirmation. The delivery date designation display column 458 can change the delivery date specified once in the case of a schedule, but cannot change the designated delivery date in the case of confirmation. The past transaction data reference key 459 is linked to the past transaction data screen 480. In the past transaction data screen 480, a user name display field 482, an acknowledgment display field 484 for the user,
A transaction result display column 486 is provided. In the transaction result display column 486, order numbers and products for a certain period in the past, for example, three months, are listed. Preferably, when the user clicks on the artist displayed in the transaction result display field 486, the musician's name page 270 is searched, and the search result is displayed on the list display page 290, so that the user is motivated to purchase. good.

FIG. 17 is a screen showing another embodiment of the order confirmation mail. Instead of the order confirmation mail screen 420 and the notification mail screen 400 of the order processing reception notification, an order confirmation mail 490 describing detailed transaction information may be used. The order confirmation mail 490 displays the destination name, destination address, order number, order date, delivery method, scheduled delivery date and time, payment method, quantity of delivered product, product name, price, and total amount. Further, the URL of the charge amount and the shipping status display screen 450 of the ordered product and the past transaction data screen 480 are displayed.
Attach an address. In addition, an e-mail address, a telephone number, and a homepage address of the electronic store 20 may be displayed to provide a service for contacting customers.

In the above embodiment, the case where the Internet is used as electronic commerce has been described. However, the present invention is not limited to this, and it is possible to execute a sales order from a consumer using a communication line. Anything is fine. The target product is not limited to music, but may be a video, an animation, a program for children, a game, a sport, a stage entertainment, a television broadcast, a radio broadcast, and a hobby program.

[0049]

As described above, according to the first aspect of the present invention,
According to the e-commerce device, the product inventory information search unit is configured to display the period from order acceptance to shipment by the wholesaler / manufacturer. You can get an overview of the time. In addition, the delivery available period section displays the delivery available period from the shipment of the ordered product to the consumer by the carrier, so the transportation information used by the carrier as a business practice in the transportation contract is directly used by the electronic store. Can be taken into.

According to the electronic commerce device of the present invention, the consumer accesses the electronic store using the communication line, and the consumer orders a product based on the product information displayed in the electronic store. The electronic store instructs to purchase the ordered goods from the wholesaler / manufacturer, and instructs the carrier to deliver the ordered goods to the consumer. And a delivery status confirmation unit that indicates whether the product is located at the location. Need less.

[Brief description of the drawings]

FIG. 1 is a configuration block diagram illustrating an embodiment of the present invention.

FIG. 2 is a system flow diagram of electronic commerce using the electronic commerce device of FIG. 1;

FIG. 3 is an explanatory diagram of a business flow and a time chart.

FIG. 4 is an explanatory diagram of a flow viewed from the contents of electronic shopping.

FIG. 5 is an explanatory diagram of a content display of a shopping cart.

FIG. 6 is an explanatory diagram of order product data stored in a shopping cart.

FIG. 7 is an explanatory diagram of a user registration screen for a first-time user.

FIG. 8 is an explanatory diagram of a user data change screen.

FIG. 9 is an explanatory diagram of an order procedure screen.

FIG. 10 is an explanatory diagram of a notification date and time designation screen of a carrier.

FIG. 11 is an explanatory diagram of a delivery date and time designation screen of a carrier in division shipping.

FIG. 12 is an explanatory diagram of an order confirmation screen.

FIG. 13 is a diagram showing an example of a notification mail for receiving an order process from the electronic store to the user.

FIG. 14 is an explanatory diagram of text automatically transmitted to an order confirmation mail.

FIG. 15 is a display screen in a case where personal identification cannot be performed with a credit card.

FIG. 16 is an explanatory diagram of a shipping status display screen for ordered products.

FIG. 17 is a screen showing another embodiment of an order confirmation mail.

[Explanation of symbols]

Reference Signs List 10 Consumer 20 Electronic store 30 Product database 40 Wholesaler / manufacturer 50 Carrier 60 Card company / financial institution 70 Entertainment content partner (information provider)

 ────────────────────────────────────────────────── ─── Continued on the front page (72) Inventor Keiichi Nakamura 2-43-15 Tomigaya, Shibuya-ku, Tokyo F-term in Digital Garage Co., Ltd. (reference) 3F022 MM08 MM21 MM28 MM30 MM35 MM42 PP04 5B049 BB11 BB33 CC05 CC27 CC31 CC35 CC39 DD01 EE05 FF03 FF04 GG04 GG07

Claims (10)

[Claims] A consumer accesses an electronic store using a communication line, and the consumer orders a product based on product information displayed at the electronic store, and the electronic store wholesales the ordered product. An e-commerce device that instructs purchase from a trader / manufacturer and instructs a carrier to deliver the ordered product to the consumer, wherein the wholesaler / manufacturer determines the period from order acceptance to shipment of the ordered product. An electronic commerce device comprising: a product inventory information search unit to be displayed; and a deliverable period unit to display a deliverable period from the shipment of the ordered product to the consumer by the carrier. 2. The product information displayed at the electronic store,
2. The electronic commerce device according to claim 1, wherein the electronic commerce device includes product information on a product for which a sales reservation has been received and / or a product whose sales have been suspended. 3. A method according to claim 1, wherein a period from the order receipt to shipment of the ordered product in the commodity inventory information search unit and a period in which the ordered product can be delivered to the consumer are determined from the order receipt of the ordered product in the electronic store to the consumer. The electronic commerce device according to claim 1, wherein the shortest deliverable period of the electronic commerce is displayed. 4. The delivery of the ordered goods to the consumer by a carrier is at the consumer's address or address, a post office box, or a merchandise relay station located near the address or address. An electronic commerce device according to any one of claims 1 to 3. 5. The period from receipt of an order to delivery of the ordered product in the product inventory information search unit includes a case where the ordered product is in stock in a warehouse and a case where the ordered product is manufactured after receiving the order. The electronic commerce device according to any one of claims 1 to 4, wherein a case in which the electronic commerce can be sent out is displayed separately. 6. The e-commerce device according to claim 1, wherein the possible delivery period to the consumer includes a next day delivery and a next day delivery. 7. The electronic device according to claim 1, wherein the possible delivery period to the consumer includes designation of a delivery time zone in a region where a time zone can be designated. Commerce device. 8. A consumer accesses an electronic store using a communication line, the consumer places an order for a product based on product information displayed at the electronic store, and the electronic store wholesales the ordered product. An electronic commerce device that instructs purchase from a trader / manufacturer and issues an instruction to deliver the ordered product to the consumer by a carrier, wherein the ordered product is a delivery route of the wholesaler / manufacturer or the carrier. An electronic commerce device comprising a delivery status confirmation unit that indicates whether the product is located at a location. 9. The delivery status check unit has at least one of a delivery date and time, a return date and time, and a redelivery date and time of the ordered product to a product relay designated as a delivery location to the consumer. The electronic commerce device according to claim 8, wherein: 10. The delivery status confirming unit has at least one of a delivery date and time, a return date and a redelivery date and time of the ordered product to the address or location of the consumer. An electronic commerce device according to claim 8.