JP2003256533A - Customer building information providing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a computer system for performing a new customer development in a damage insurance market or building safety measure construction market by collecting information related to the safety measures of a building possessed by a customer, and providing the information to a damage insurance company or a construction agent which performs the construction related to the safety measures of the building. <P>SOLUTION: This system comprises a damage insurance terminal device provided in the damage insurance company, an agent terminal device provided in the construction agent, and an information management device provided in a system operation organization for providing customer building information by connecting a plurality of terminal devices to the above terminals through a communication network. The information management device comprises a database for registering, every locating area of buildings possessed by customers and every classification related to safety measures of buildings, customer building information of a building that applies the safety measures, and a customer building retrieval means for retrieving, on the basis of a retrieval condition from the damage insurance terminal or agent terminal device, the corresponding customer building information. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention collects customer building information incorporating safety measures for each location area of a building owned by a customer and for each classification of building safety measures, and the customer building information is used as a non-life insurance company. The present invention relates to a computer system provided to a contractor who carries out construction related to building safety measures.

[0002]

2. Description of the Related Art Regarding the safety aspect of buildings, since the Great Hanshin Awaji Earthquake, in addition to earthquake resistance and fire resistance, buildings such as houses and office buildings incorporating a security system have been successively provided.

However, even if a building focused on these safety measures has achieved rapid development, it is an insurance company that covers the damage of a building and its household goods, furniture, etc. due to a fire or an earthquake. Has been competing for customers in the conventional market without opening up a new non-life insurance market.

This is because the insurance policyholder who owns the building strengthens the safety measures for the building, but does not reflect it in the insurance premium.

[0005] Therefore, in order to develop a new product such that the insurance policyholder strengthens the safety measures for the building, the insurance premium becomes cheaper, information on the safety aspect of the building owned by the customer. It is necessary to take measures to connect the new property insurance market and the building market for building safety measures.

[0006]

In order to solve the above problems, the present invention collects information on the safety measures of a building owned by a customer, and uses the information to construct a non-life insurance company or a safety measure for the building. To the contractor
It aims to provide a computer system for cultivating new customers in the non-life insurance market and the building safety measures construction market.

[0007]

In order to achieve the above object, the invention according to claim 1 is a customer who adopts the safety measure for each location area of the building owned by the customer and for each classification of the safety measure of the building. A computer system that collects building information and provides the customer building information to a non-life insurance company and a contractor who performs construction related to building safety measures, the non-life insurance terminal device included in the non-life insurance company, and the contractor A trader terminal device and at least an information management device included in a system operating institution that manages the customer building information by connecting to the plurality of terminal devices through a communication network, and the information management device, Based on the database in which at least the customer building information is registered and the search condition from one of the terminal devices, the corresponding customer Characterized in that it comprises at least a customer building retrieving means for retrieving the building information.

According to the invention of claim 1, the non-life insurance company and the contractor can obtain necessary customer building information and take an approach for acquiring a new customer.

According to the second aspect of the invention, the classification relating to the safety measures is (1) information relating to the stability of the building structure,
(2) Consists of one or more pieces of information related to fire safety and (3) information related to crime prevention, and (1)
Information on the stability of the building structure consists of one or more of the following information: collapse / damage prevention information for earthquakes, collapse / damage prevention information for windstorms, and collapse / damage prevention information for snowfall. The information on safety is composed of one or more information among fire detection alarm equipment information, fire spread prevention equipment information, and smoke exhaust equipment information. (3) Information on crime prevention is auto-lock system information, abnormality detection alarm equipment It is characterized by being configured from one or more of information and surveillance camera equipment information.

According to the invention of claim 2, the non-life insurance company investigates the safety measures prevailing in the location area from the acquired customer building information and reflects the effect of the safety measures in the insurance premium. It is possible to develop new products and propose them to customers. Further, the contractor can investigate a product relating to a safety measure that is not yet dealt with from the acquired customer building information and propose it to the customer.

According to a third aspect of the present invention, the information management device is further connected to a customer terminal device provided in the customer via a communication network, and the database is classified for each location area and for the safety measures. Further, it further comprises safety measure statistical information that aggregates at least the number of construction measures for safety measures for each building and the number of non-life insurance members, and the information management device is a search condition from any one of the terminal devices. It is characterized by further comprising a safety measure statistical search means for searching the relevant safety measure statistical information based on the above.

[0012] According to the invention of claim 3, the customer can easily investigate the location of the designated building in terms of the construction correspondence status regarding the safety measures of the building and the insurance coverage status. As a result, the non-life insurance company and the contractor can increase the need for customers to deal with building safety measures and to take out non-life insurance.

[0013]

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of the present invention will be described in detail below with reference to the drawings. FIG. 1 is a schematic diagram showing a system configuration of a customer building information providing system of the present invention.

As shown in FIG. 1, a customer building information providing system 100 carries out construction related to a safety measure for a building, a customer terminal device 1 provided by a customer who owns the building, a non-life insurance terminal device 2 provided by a non-life insurance company. An information management device 1 provided by a system operator that manages information on building safety measures by connecting a terminal device 3 of a contractor and a plurality of these terminal devices via the Internet 4.
It consists of 0 and.

The information management device 10 is composed of a database 20 for registering information necessary for carrying out information providing work concerning building safety measures, a customer terminal device 1, a non-life insurance terminal device 2, and a vendor terminal device 3. Web server 11 that receives the search request of the database and transmits the search result of the database 20 via the Internet 4, and the database 2
It is composed of a database server 12 that manages 0 and an application server 13 that performs business processing of information providing business related to building safety measures.

The database 20 is a user table 21.
And a safety measure classification table 22, a customer building table 23, and a safety measure statistics table 24.

The user table 21 records the registration information of the user who is the customer who owns the building that uses the customer building information providing system, the non-life insurance company, and the contractor who carries out the construction related to the safety measures for the building. Is. In the user registration information, the user code that is the search key part,
A search key portion including a user ID and a password, and information such as a user classification, a user name, a location area, an address, a telephone number, a mail address, and a registration date that belong to the data portion are stored and stored. Users are classified as customers, non-life insurance companies,
And it is classified as a contractor.

The safety measure classification table 22 records classification information relating to safety measures for buildings. The safety measure classification information stores and stores information such as a search key portion including a large classification, a middle classification, and a small classification, a classification name belonging to the data section, and a registration date. The major categories are classified into (1) information on the stability of building structure, (2) information on fire safety, and (3) information on crime prevention.
As the middle classification, (1) information on the stability of the building structure is categorized into collapse / damage prevention information for earthquakes, collapse / damage prevention information for windstorms, and collapse / damage prevention information for snowfall, and (2) fire. Information related to safety at the time is classified into fire detection alarm equipment information, fire spread blocking equipment information, smoke exhaust equipment information, etc. (3) Information related to crime prevention is auto-lock system information, abnormality detection alarm equipment information, and It is classified into surveillance camera equipment information.

The customer building table 23 records customer building information regarding the safety measures acquired from the contractor and the non-life insurance company for the building owned by the customer. Customer building information includes a search key part consisting of location area, large classification, middle classification, small classification and user code (customer), user code (constructor) belonging to data part, completion date, use Stores and stores information such as person code (non-life insurance company) and date of insurance participation.

The safety measure statistics table 24 records the safety measure statistics information including the number of safety measures for the building acquired from the contractor and the number of non-life insurance members acquired from the non-life insurance company. The safety measure statistical information includes a search key part including a location area, a large classification, a middle classification, a small classification, and a registration date, and the number of construction correspondences belonging to the data part
Stores and stores information such as the number of non-life insurance subscribers. In addition, safety measure statistical information is created from the customer building information described above,
The safety measure statistical information of the large classification in which the location area, the large classification and the registration date are set, and the safety countermeasure statistical information of the large classification in which the location area, the large classification, the middle classification and the registration date are set The safety measure statistical information of the middle classification in, and the safety measure statistical information of the small classification in the safety measure statistical information of the middle classification in which the location area, the large classification, the middle classification, the small classification, and the registration date are set. Composed of.

Next, the processing means 30 of the information management device responds to the request signal from the customer terminal device 1, the non-life insurance terminal device 2 and the dealer terminal device 3 via the Internet 4 to search and update the database 20. The processing procedure will be described in detail. FIG. 2 shows the processing means 3 in the information management apparatus of the present invention.
It is a flowchart of the process of 0, and the processing means 30 comprises the following two means.

That is, it comprises a customer building search means 31 and a safety measure statistical search means 32.

First, the user authentication is performed by accepting the user ID and password input from the customer terminal device 1, the non-life insurance terminal device 2, and the vendor terminal device 3, and if there is a usage right, the menu selection screen is displayed as the customer terminal device 1. It is transmitted to the non-life insurance terminal device 2 and the trader terminal device 3.

The customer building search means 31 uses the non-life insurance terminal device 2
Alternatively, based on the search condition from the vendor terminal device 3, the corresponding customer building information is searched.

The processing procedure of the customer building search means 31 will be described in detail below. (1) In response to a customer cultivating request signal from the non-life insurance terminal device 2 or the dealer terminal device 3, a customer culturing / search condition input screen is transmitted to the non-life insurance terminal device 2 or the dealer terminal device 3. (2) Accepting the input of the search condition including the location area, the large classification, and the middle classification from the non-life insurance terminal device 2 or the vendor terminal device 3, and based on the input search condition, the customer building table 23
To obtain customer building information. (3) The safety measure classification table 22 is searched from the large class, the middle class, and the small class set in the acquired customer building information to acquire the safety measure class information. (4) The user table 21 is searched from the user code (customer) set in the acquired customer building information to acquire the user registration information. (5) A customer cultivating screen in which a list including the acquired customer building information, safety measure classification information, and user registration information is edited is transmitted to the non-life insurance terminal device 2 or the dealer terminal device 3.

The safety measure statistical retrieval means 32 retrieves the relevant safety measure statistical information based on the retrieval condition from the customer terminal device 1.

The processing procedure of the safety measure statistical retrieval means 32 will be described in detail below. (1) The building statistical survey / display output order selection screen is transmitted to the customer terminal device 1 in response to the building statistical survey request signal from the customer terminal device 1. (2) Accepting the selection of the display output order from the customer terminal device 1 in either the order of the number of cases of construction support or the order of the number of non-life insurance subscribers, and the user table 21 is searched from the user ID and password input during user authentication. To get user registration information. (3) The customer building table 23 is searched based on the location area and the user code (customer) set in the acquired user registration information to acquire the customer building information. (4) The safety measure statistical table 24 is searched from the location area set in the acquired user registration information, and the safety measure statistical information in which the major classification is set is acquired. (5) According to the display output order selected in the process of (2), the safety measure statistical information is classified in descending order of the value of the number of construction correspondence cases or the number of non-life insurance enrollments set in the acquired safety measure statistical information of the large classification . (6) The building statistical survey / major category selection screen in which the list of the classified safety measure statistical information classified into the acquired user registration information and customer building information is edited is transmitted to the customer terminal device 1. (7) The selection of the safety measure statistical information of the large category from the customer terminal device 1 is accepted, and the medium category belonging to the large category selected by searching the safety measure statistical table 24 from the selected large category is set. Obtain safety measure statistical information. (8) According to the display output order selected in the process of (2), the safety measure statistical information is classified in the descending order of the value of the number of construction correspondence cases or the number of non-life insurance participation cases set in the acquired safety measure statistical information of the middle classification. . (9) The building statistics survey / middle classification selection screen in which the list of the safety measure statistical information of the middle classification classified into the acquired user registration information and customer building information is edited is transmitted to the customer terminal device 1. (10) The selection of the safety measure statistical information of the middle category from the customer terminal device 1 is accepted, and the minor category belonging to the middle category selected by searching the safety measure statistics table 24 from the selected middle category is set. Obtain safety measure statistical information. (11) Depending on the display output order selected in the process of (2),
The safety measure statistical information is categorized in descending order of the value of the number of cases of construction correspondence or the number of non-life insurance enrollments set in the acquired small category of safety measure statistical information. (12) A building statistics survey screen in which a list of safety measure statistical information in a small category classified into the acquired user registration information and customer building information is edited is transmitted to the customer terminal device 1.

Although one embodiment of the present invention has been described in detail above, the present invention is not limited to this embodiment. Various modifications can be made without departing from the technical scope of the present invention.

[0029]

As described above, according to the customer building information providing system of the present invention, the non-life insurance company and the contractor acquire necessary customer building information and approach for acquiring new customers. It can be performed.

Further, the non-life insurance company investigates the safety measures prevailing in its location area from the acquired customer building information, and develops a new product in which the effect of the safety measures is reflected in the insurance premium. And make suggestions to customers. From the acquired customer building information, the contractor can investigate products for safety measures that are not yet supported and propose to the customer.

Furthermore, the customer can easily investigate the location of the designated building in terms of the construction support status regarding the safety measures of the building and the status of participation in the non-life insurance. Contractors can increase the need for customers to deal with building safety measures and to take out non-life insurance.

[Brief description of drawings]

FIG. 1 is a schematic diagram showing a system configuration of a customer building information providing system of the present invention.

FIG. 2 is a flow chart of processing of processing means in the information management apparatus of the present invention.

[Explanation of symbols]

1 Customer terminal 2 Non-life insurance terminal equipment 3 vendor terminal equipment 4 Internet 10 Information management device 11 Web server 12 database server 13 Application server 20 databases 21 user table 22 Safety Measure Classification Table 23 Customer Building Table 24 Safety Measure Statistics Table 30 processing means 31 Customer building search method 32 Safety Measure Statistics Retrieval Method 100 Customer Building Information System

Claims (3)

[Claims] [Claim 1] Collect customer building information incorporating the safety measures for each location area of the building owned by the customer and for each classification of the safety measures of the building, and use the customer building information regarding the safety measures of the non-life insurance company and the building. A computer system provided to a contractor who performs construction, wherein a non-life insurance terminal device included in the non-life insurance company, a contractor terminal device included in the contractor, and a plurality of these terminal devices are connected via a communication network. And at least an information management device provided in a system operating organization that manages the customer building information, wherein the information management device is a database in which at least the customer building information is registered, and from any one of the terminal devices. And a customer building search means for searching the corresponding customer building information based on the search condition of Characteristic customer building information provision system. 2. The classification relating to the safety measures is composed of one or more information among (1) information on stability of building structure, (2) information on safety in case of fire, and (3) information on crime prevention. , (1) Information on the stability of the building structure includes information on collapse / damage prevention against earthquakes, information on collapse / damage prevention against storms,
It is composed of one or more pieces of information on collapse / damage prevention for snow and snow. (2) Information on safety at the time of fire is information on fire detection alarm equipment, spread fire prevention equipment information, and smoke emission equipment information. 1
(3) The information about crime prevention is characterized by being composed of one or more of auto-lock system information, abnormality detection alarm facility information, and surveillance camera facility information. The customer building information providing system according to claim 1. 3. The information management device is further connected to a customer terminal device provided in the customer via a communication network, and the database stores safety measures for buildings for each of the location areas and each of the safety measures. It further comprises safety measure statistical information in which at least the number of construction correspondence and the number of non-life insurance members are aggregated, and the information management device, based on a search condition from any one of the terminal devices, the corresponding The customer building information providing system according to claim 1, further comprising a safety measure statistical search means for searching safety measure statistical information.