CN114254994A - Personal protective equipment cleaning management system - Google Patents
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Abstract
The invention discloses a personal protective equipment cleaning management system, which comprises a B/S application system, a store management module, a system management module, a service configuration module, a customer management module and a report management module; the B/S application system is used for carrying out service management of the cleaning center, and comprises user management, authority management, cleaning equipment management, cleaning process management, equipment alarm, information reminding and data report management, and meanwhile, the B/S application system provides an open data service interface and is used for carrying out data intercommunication and information association with a preset software program and data acquisition and analysis service. The invention solves the daily business management requirement of the cleaning center, can meet the aims of traceability, inquiry, statistics, analysis and management of cleaned clothes and equipment, and simultaneously performs data presentation, service notification, quality evaluation, intelligent receiving and sending and precise inventory checking on different object roles.
Description
Technical Field
The invention relates to the field of management systems, in particular to a personal protective equipment cleaning management system.
Background
The washing center is a commercial form specially providing clothes washing service for the public, and a laundry service provider converts a product system, a service system, a technical system and a brand system developed by the laundry service provider into clean clothes which can be worn again in a service form, prolongs the service life of the clothes, ensures the attractiveness of the clothes, enables more people to enjoy the clean and tidy clothes, is mainly used for washing the commercial clothes, and needs to use a washing center management system in the process of managing the washing center.
The existing cleaning center management system has the advantages that in the actual use process, monitoring information is single, the condition that clothes are lost easily occurs, effective traceability cannot be carried out, and certain influence is brought to the use of the cleaning center management system, so that the personal protective equipment cleaning management system is provided.
Disclosure of Invention
The technical problem to be solved by the invention is as follows: how to solve current cleaning center management system, in the in-service use process, monitoring information is comparatively single, the situation that the clothing was lost appears easily, can't effectively trace to the source, has brought the problem of certain influence for cleaning center management system's use, provides personal protective equipment and washs management system.
The invention solves the technical problem through the following technical scheme, and the system comprises a B/S application system, a store management module, a system management module, a service configuration module, a customer management module and a report management module;
the B/S application system is used for carrying out service management of a cleaning center, and comprises user management, authority management, cleaning equipment management, cleaning process management, equipment alarm, information reminding and data report management, and meanwhile, the B/S application system provides an open data service interface for carrying out data intercommunication and information association with a preset software program and data acquisition and analysis service;
the system comprises a store management module, a system management module, a business configuration module, a customer management module and a report management module, wherein the store management module is used for comprehensively managing stores, the system management module is used for systematically managing accessed users and stores, the business configuration module is used for configuring washing services, the customer management module is used for comprehensively managing customers, and the report management module is used for generating detailed report information in a management process;
the information acquisition module is used for acquiring the clothes receiving notification information and the service evaluation information and uploading image information during clothes receiving;
the store management module comprises a clothes collection management module, a process tracking module, a clothes query module, a store cleaning module and a service evaluation module;
the service configuration module is used for configuring special clothing equipment, cleaning process flow and scanning equipment related in a core service flow;
the system management module comprises a user management module, a role management module, a menu management module and a store management module.
The clothes collecting management module is used for performing clothes collecting operation, the clothes collecting operation mode comprises single clothes collecting and batch clothes collecting, the single clothes collecting mode comprises on-site single clothes collecting and door single clothes collecting, and the specific process of the on-site single clothes collecting is as follows: the clothes collector registers clothes information record, customer information record and code scanning information record through the function;
the clothes information recording comprises: information such as name of clothes, brand, model, color, price of clothes, accessory list, picture of clothes, remark and the like, wherein the name of clothes is a necessary item;
the customer information record includes: the system comprises a customer name, a customer number, a gender, a contact telephone, a department, a post, a home address and other information, wherein the customer is divided into a temporary customer and a fixed customer, the fixed customer belonging to a fire-fighting unit can select from customer information management in the system, and the customer name is a necessary item;
the code scanning information record comprises: the one-dimensional code ID and the order number are automatically generated by the system, and the one-dimensional code ID is automatically input after being scanned by scanning equipment;
the upper door single piece clothes collecting process comprises the following specific steps: the method comprises the steps that the clothes information, the customer information and the code scanning information provided by the door-to-door single piece clothes collection and the field single piece clothes collection are consistent, but the used terminals are different, the door-to-door clothes collection uses preset software to carry out information input, a customer needing the door-to-door clothes collection makes a door-to-door clothes collection appointment through the preset software, information such as an appointment name, an appointment address, a contact telephone, door-to-door clothes collection time and the like is provided, after the appointment is completed, a relevant clothes collection person of a store receives the door-to-door clothes collection appointment information in a system, the customer receives appointment confirmation information pushed by the preset software after the appointment is confirmed, and the clothes collection person performs door-to-door clothes collection at a specified time place;
the specific process of batch clothes collection is as follows: batch clothes collection is mainly carried out through RFID technology, clothes collection personnel carry out RFID scanning on batch clothes through special RFID handheld equipment, and the clothes are automatically entered into a system to be recorded after scanning is successful;
the prerequisite for collecting clothes in the above manner is that washable RFID tags are implanted on the clothes, and the washable RFID tags are recorded in the system in advance and contain complete clothes and customer information.
Further, the specific process of the process tracking module for performing process tracking is as follows: the process tracking is mainly used for the washing staff to scan the clothes one-dimensional code or RFID through the scanning equipment when the equipment needing to be washed enters the relevant process, after the scanning is successful, the system can automatically record the information of time, operators and the like when the equipment enters the process, and the tracked content comprises the following steps: ironing tracking, washing tracking, code scanning tracking, sorting tracking, drying tracking, sterilizing tracking and packaging tracking.
Further, the information used for inquiring by the clothing inquiry module comprises relevant state information, cleaning process information, customer information and the like of the clothing, and the information of the customer to which the clothing belongs is inquired by inputting an order number or scanning a one-dimensional code of the clothing and using the RFID as an input condition, wherein the process link, the service personnel of the process link, the service stay time, the service personnel of the process link and the service stay time of the process link which are experienced.
The system is characterized in that the store clean-taking module is used for generating a record to be taken by a customer after the clothes are washed and packaged, and the customer takes clean-taking personnel to submit the clothes to a clean-taking state after receiving the clothes, and the system automatically records clean-taking time.
The service evaluation module is used for managing service star-level evaluation and comment of the client for each service order, the client finishes evaluation through preset software, the client can evaluate the whole service and single cleaning process flow service, and an evaluation manager can set whether a service evaluation record result is presented on a preset software display surface.
Further, the specific contents of the special clothing equipment configuration, the cleaning process flow configuration and the scanning equipment registration configuration are as follows: the special clothing equipment is configured for managing special equipment information for fire fighting, the special clothing equipment information comprises information such as equipment names, pictures, early warning cleaning times, colors, brands, models, prices, accessories, remarks and the like, the cleaning process flow is configured for different cleaning process flow configurations, cleaning links of different clothes are configured, service tracking route maps of different processes are generated, and the scanning equipment registration configuration is used for managing unique equipment IDs of scanning hardware equipment of each service link and preventing illegal equipment from scanning code registration.
The system comprises a user management module, a role management module, a cleaning client management module, a door management module and a door management module, wherein the user management module is used for managing units and client information of fixed clients, the unit information management module is used for managing information of the fixed clients, the unit information management module comprises fire organization unit information, unit names, unit telephones and unit addresses, the role management module is used for managing information of the cleaning clients, the information of the cleaning clients comprises client names, client numbers, sexes, contact telephones, affiliated departments, affiliated posts and home addresses, the menu management module is used for configuring application modules, menu entrances and possessed authority items in the system, the menu management module comprises configurations of menu names, access addresses, arrangement sequences, possessed authority items and the like, and the door management module is used for comprehensively managing the door shops.
The report management module is used for counting and analyzing service data in the system, and enabling a user to visually know comprehensive data of stores, such as clothes collecting data of days, weeks, months and years, cleaning service data of different units, cleaning service data of different customers, maintenance rate data of different units, cleaning process progress data and the like through different data analysis.
Compared with the prior art, the invention has the following advantages: the cleaning center management system solves the daily business management requirement of the cleaning center through more detailed management setting, solves the daily business management requirement of the cleaning center, can meet the aims of traceability, inquiry, statistics, analysis and management of cleaned clothing equipment, simultaneously performs data presentation, service notification, quality evaluation, intelligent receiving and sending and inventory accurate checking on different object roles, meets different use requirements in actual use, is more worthy of popularization and use, and the cleaned service objects also comprise personnel in a fire fighting system, expand around specific service contents in the fire fighting system, meets different use requirements of different users, thereby being more worthy of popularization and use, simultaneously performs detailed information collection and processing, and can trace the source of each flow from collection to cleaning to goods taking, thereby ensuring the washing quality of the clothes.
Drawings
FIG. 1 is a system block diagram of the present invention;
FIG. 2 is a block diagram of a store management module architecture of the present invention;
FIG. 3 is a block diagram of the system management module architecture of the present invention.
Detailed Description
The following examples are given for the detailed implementation and specific operation of the present invention, but the scope of the present invention is not limited to the following examples.
As shown in fig. 1 to 3, the present embodiment provides a technical solution: the personal protective equipment cleaning management system comprises a B/S application system, a store management module, a system management module, a service configuration module, a customer management module and a report management module;
the B/S application system is used for carrying out service management of a cleaning center, and comprises user management, authority management, cleaning equipment management, cleaning process management, equipment alarm, information reminding and data report management, and meanwhile, the B/S application system provides an open data service interface for carrying out data intercommunication and information association with a preset software program and data acquisition and analysis service;
the system comprises a store management module, a system management module, a business configuration module, a customer management module and a report management module, wherein the store management module is used for comprehensively managing stores, the system management module is used for systematically managing accessed users and stores, the business configuration module is used for configuring washing services, the customer management module is used for comprehensively managing customers, and the report management module is used for generating detailed report information in a management process;
the information acquisition module is used for acquiring the clothes receiving notification information and the service evaluation information and uploading image information during clothes receiving;
the store management module comprises a clothes collection management module, a process tracking module, a clothes query module, a store cleaning module and a service evaluation module;
the service configuration module is used for configuring special clothing equipment, cleaning process flow and scanning equipment related in a core service flow;
the system management module comprises a user management module, a role management module, a menu management module and a store management module.
The clothes collecting management module is used for collecting clothes, the clothes collecting operation mode comprises single clothes collecting and batch clothes collecting, the single clothes collecting mode comprises on-site single clothes collecting and door single clothes collecting, and the specific process of the on-site single clothes collecting is as follows: the clothes collector registers clothes information record, customer information record and code scanning information record through the function;
the clothes information recording comprises: information such as name of clothes, brand, model, color, price of clothes, accessory list, picture of clothes, remark and the like, wherein the name of clothes is a necessary item;
the customer information record includes: the system comprises a customer name, a customer number, a gender, a contact telephone, a department, a post, a home address and other information, wherein the customer is divided into a temporary customer and a fixed customer, the fixed customer belonging to a fire-fighting unit can select from customer information management in the system, and the customer name is a necessary item;
the code scanning information record comprises: the one-dimensional code ID and the order number are automatically generated by the system, and the one-dimensional code ID is automatically input after being scanned by scanning equipment;
the upper door single piece clothes collecting process comprises the following specific steps: the method comprises the steps that the clothing information, the customer information and the code scanning information provided by the door-to-door single-piece clothing collection and the field single-piece clothing collection are consistent, but the used terminals are different, the door-to-door clothing collection uses preset software, the preset software comprises a small program and a client program for information entry, the customer needing the door-to-door clothing collection performs the door-to-door clothing collection appointment through the preset software, the preset software comprises the small program and the client program and provides information such as the name of an appointment person, the appointment address, the contact telephone, the door clothing collection time and the like, after the appointment completion, the relevant clothing collection personnel in a shop receive the door clothing collection appointment information in a system, the customer receives the preset software after the appointment, the preset software comprises appointment confirmation information pushed by the small program and the client program, and the clothing collection personnel performs the door clothing collection at the appointed time place;
the specific process of batch clothes collection is as follows: batch clothes collection is mainly carried out through RFID technology, clothes collection personnel carry out RFID scanning on batch clothes through special RFID handheld equipment, and the clothes are automatically entered into a system to be recorded after scanning is successful;
the clothes collection in the mode has the prerequisite that washable RFID tags are implanted into the clothes and already recorded in the system in advance and contain complete clothes and customer information;
different use requirements are met by different modes of collecting clothes at home and collecting clothes on site, more detailed user information is collected in information collection of a collector, and the follow-up source tracing can be conveniently carried out when problems occur in follow-up clothes washing.
The specific process of the process tracking module for carrying out process tracking is as follows: the process tracking is mainly used for the washing staff to scan the clothes one-dimensional code or RFID through the scanning equipment when the equipment needing to be washed enters the relevant process, after the scanning is successful, the system can automatically record the information of time, operators and the like when the equipment enters the process, and the tracked content comprises the following steps: ironing tracking, washing tracking, code scanning tracking, sorting tracking, drying tracking, sterilizing tracking and packaging tracking;
the process ensures that all cleaning processes are recorded, so that the tracing processing is carried out when the problems of cleaning and sending or the condition of losing clothes occur.
The information which is used for inquiring by the clothing inquiry module comprises relevant state information, cleaning process information, customer information and the like of clothing, and the information of the customers to which the clothing belongs is inquired by inputting an order number or scanning a one-dimensional code of the clothing and using RFID as an input condition;
through the process, the information of personnel for treating the single clothes can be quickly known.
The store clean-taking module is used for generating a record to be taken by a customer at the moment after the clothes are washed and packaged, and after the customer receives the clothes, clean-taking personnel submit the clothes to a clothes-taking state and the system automatically records clean-taking time;
taking out the clothes, namely taking out the personnel or units who have cleaned the clothes;
through the process, the process of taking clothes can be recorded in detail, and data are provided for tracing.
The service evaluation module is used for managing service star-level evaluation and comment of the client for each service order, the client completes evaluation through preset software, the preset software comprises an applet and a client program, the client can evaluate the whole service and the single cleaning process flow service, an evaluation manager can set whether a service evaluation recording result is displayed in the preset software, and the preset software comprises an applet and a client program display surface.
The specific contents of the special clothing equipment configuration, the cleaning process flow configuration and the scanning equipment registration configuration are as follows: the special clothing equipment is configured for managing special equipment information for fire fighting, and comprises information such as equipment names, pictures, early warning cleaning times, colors, brands, models, prices, accessories, remarks and the like, the cleaning process flow is configured for different cleaning process flow configurations, cleaning links of different clothes are configured, service tracking route maps of different processes are generated, and the scanning equipment registration configuration is used for managing unique equipment IDs of scanning hardware equipment of each service link and preventing illegal equipment from scanning code registration;
through more detailed configuration of the special clothing equipment, configuration of the cleaning process flow and registration configuration of the scanning equipment, a user can know the detailed cleaning flow, and the high cleaning requirement of the special clothing equipment is met.
The user management module is used for managing units of fixed customers and customer information, and comprises unit information management and customer information management, the unit information management is used for managing information of cleaning customers, the unit information management comprises fire organization unit information, including unit names, unit telephones and unit addresses, the role management module is used for managing information of cleaning customers, the information of cleaning customers includes customer names, customer numbers, sexes, contact telephones, affiliated departments, affiliated posts and home addresses, the menu management module is used for configuring application modules, menu entrances and authority items in the system, and comprises configurations of menu names, access addresses, arrangement sequences, authority items and the like, and the store management module is used for comprehensively managing stores.
The report management module is used for counting and analyzing service data in the system, and can enable a user to visually know comprehensive data of stores, such as clothes receiving data of days, weeks, months and years, cleaning service data of different units, cleaning service data of different customers, maintenance rate data of different units, cleaning process progress data and the like through different data analysis.
Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one such feature. In the description of the present invention, "a plurality" means at least two, e.g., two, three, etc., unless specifically limited otherwise.
In the description herein, references to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above are not necessarily intended to refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, various embodiments or examples and features of different embodiments or examples described in this specification can be combined and combined by one skilled in the art without contradiction.
Although embodiments of the present invention have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present invention, and that variations, modifications, substitutions and alterations can be made to the above embodiments by those of ordinary skill in the art within the scope of the present invention.
Claims (9)
1. The personal protective equipment cleaning management system is characterized by comprising a B/S application system, a store management module, a system management module, a business configuration module, a customer management module and a report management module;
the B/S application system is used for carrying out service management of a cleaning center, and comprises user management, authority management, cleaning equipment management, cleaning process management, equipment alarm, information reminding and data report management, and meanwhile, the B/S application system provides an open data service interface for carrying out data intercommunication and information association with a preset software program and data acquisition and analysis service;
the system comprises a store management module, a system management module, a business configuration module, a customer management module and a report management module, wherein the store management module is used for comprehensively managing stores, the system management module is used for systematically managing accessed users and stores, the business configuration module is used for configuring washing services, the customer management module is used for comprehensively managing customers, and the report management module is used for generating detailed report information in a management process;
the information acquisition module is used for acquiring the clothes receiving notification information and the service evaluation information and uploading image information during clothes receiving;
the store management module comprises a clothes collection management module, a process tracking module, a clothes query module, a store cleaning module and a service evaluation module;
the service configuration module is used for configuring special clothing equipment, cleaning process flow and scanning equipment related in a core service flow;
the system management module comprises a user management module, a role management module, a menu management module and a store management module.
2. The personal protective equipment washing management system of claim 1, wherein: the clothes collecting management module is used for collecting clothes, the clothes collecting operation mode comprises single clothes collecting and batch clothes collecting, the single clothes collecting mode comprises on-site single clothes collecting and door single clothes collecting, and the specific process of the on-site single clothes collecting is as follows: the clothes collector registers clothes information record, customer information record and code scanning information record through the function;
the clothes information recording comprises: information such as name of clothes, brand, model, color, price of clothes, accessory list, picture of clothes, remark and the like, wherein the name of clothes is a necessary item;
the customer information record includes: the system comprises a customer name, a customer number, a gender, a contact telephone, a department, a post, a home address and other information, wherein the customer is divided into a temporary customer and a fixed customer, the fixed customer belonging to a fire-fighting unit can select from customer information management in the system, and the customer name is a necessary item;
the code scanning information record comprises: the one-dimensional code ID and the order number are automatically generated by the system, and the one-dimensional code ID is automatically input after being scanned by scanning equipment;
the upper door single piece clothes collecting process comprises the following specific steps: the method comprises the steps that the clothes information, the customer information and the code scanning information provided by the door-to-door single piece clothes collection and the field single piece clothes collection are consistent, but the used terminals are different, the door-to-door clothes collection uses preset software to carry out information input, a customer needing the door-to-door clothes collection makes a door-to-door clothes collection appointment through the preset software, information such as an appointment name, an appointment address, a contact telephone, door-to-door clothes collection time and the like is provided, after the appointment is completed, a relevant clothes collection person of a store receives the door-to-door clothes collection appointment information in a system, the customer receives appointment confirmation information pushed by the preset software after the appointment is confirmed, and the clothes collection person performs door-to-door clothes collection at a specified time place;
the specific process of batch clothes collection is as follows: batch clothes collection is mainly carried out through RFID technology, clothes collection personnel carry out RFID scanning on batch clothes through special RFID handheld equipment, and the clothes are automatically entered into a system to be recorded after scanning is successful;
the prerequisite for collecting clothes in the above manner is that washable RFID tags are implanted on the clothes, and the washable RFID tags are recorded in the system in advance and contain complete clothes and customer information.
3. The personal protective equipment washing management system of claim 1, wherein: the specific process of the process tracking module for carrying out process tracking is as follows: the process tracking is mainly used for the washing staff to scan the clothes one-dimensional code or RFID through the scanning equipment when the equipment needing to be washed enters the relevant process, after the scanning is successful, the system can automatically record the information of time, operators and the like when the equipment enters the process, and the tracked content comprises the following steps: ironing tracking, washing tracking, code scanning tracking, sorting tracking, drying tracking, sterilizing tracking and packaging tracking.
4. The personal protective equipment washing management system of claim 1, wherein: the information inquired by the clothing inquiry module comprises relevant state information, cleaning process information, customer information and the like of the clothing, and the information of the customer to which the clothing belongs is inquired by inputting an order number or scanning a one-dimensional code of the clothing and using RFID as input conditions, wherein the process link, the service personnel of the process link, the service stay time, the service personnel of the process link and the service stay time of the process link where the clothing is located currently.
5. The personal protective equipment washing management system of claim 1, wherein: the store clean-taking module is used for generating a record to be taken by a customer at the moment after the clothes are washed and packaged, and after the customer receives the clothes, clean-taking personnel submit the clothes to a clothes-taking state, and the system automatically records clean-taking time.
6. The personal protective equipment washing management system of claim 1, wherein: the service evaluation module is used for managing service star-level evaluation and comment of the client for each service order, the client finishes evaluation through preset software, the client can evaluate the whole service and single cleaning process flow service, and an evaluation manager can set whether a service evaluation record result is displayed on a preset software display surface.
7. The personal protective equipment washing management system of claim 1, wherein: the specific contents of the special clothing equipment configuration, the cleaning process flow configuration and the scanning equipment registration configuration are as follows: the special clothing equipment is configured for managing special equipment information for fire fighting, the special clothing equipment information comprises information such as equipment names, pictures, early warning cleaning times, colors, brands, models, prices, accessories, remarks and the like, the cleaning process flow is configured for different cleaning process flow configurations, cleaning links of different clothes are configured, service tracking route maps of different processes are generated, and the scanning equipment registration configuration is used for managing unique equipment IDs of scanning hardware equipment of each service link and preventing illegal equipment from scanning code registration.
8. The personal protective equipment washing management system of claim 1, wherein: the user management module is used for managing units of fixed customers and customer information, and comprises unit information management and customer information management, the unit information management is used for managing information of cleaning customers, the unit information management comprises fire organization unit information, including unit names, unit telephones and unit addresses, the role management module is used for managing information of cleaning customers, the information of cleaning customers includes customer names, customer numbers, sexes, contact telephones, affiliated departments, affiliated posts and home addresses, the menu management module is used for configuring application modules, menu entrances and authority items in the system, and comprises configurations of menu names, access addresses, arrangement sequences, authority items and the like, and the store management module is used for comprehensively managing stores.
9. The personal protective equipment washing management system of claim 1, wherein: the report management module is used for counting and analyzing service data in the system, and can enable a user to visually know comprehensive data of stores, such as clothes receiving data of days, weeks, months and years, cleaning service data of different units, cleaning service data of different customers, maintenance rate data of different units, cleaning process progress data and the like through different data analysis.
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|---|---|---|---|
| CN202111463889.3A CN114254994A (en) | 2021-12-03 | 2021-12-03 | Personal protective equipment cleaning management system |
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| CN202111463889.3A CN114254994A (en) | 2021-12-03 | 2021-12-03 | Personal protective equipment cleaning management system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN116227808A (en) * | 2022-12-08 | 2023-06-06 | 艾米丁(杭州)互联网科技有限公司 | Intelligent operation management control system for laundry |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN116227808A (en) * | 2022-12-08 | 2023-06-06 | 艾米丁(杭州)互联网科技有限公司 | Intelligent operation management control system for laundry |
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