CN109377251A - A kind of method and system identifying client properties - Google Patents
A kind of method and system identifying client properties Download PDFInfo
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- CN109377251A CN109377251A CN201810983398.3A CN201810983398A CN109377251A CN 109377251 A CN109377251 A CN 109377251A CN 201810983398 A CN201810983398 A CN 201810983398A CN 109377251 A CN109377251 A CN 109377251A
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- G06V40/00—Recognition of biometric, human-related or animal-related patterns in image or video data
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Abstract
A method of identification client properties, comprising the following steps: a, obtain Client handset MAC information and compared with the mobile phone MAC information prestored, comparison unanimously then performs the next step, and is otherwise determined as new client, executes step d；B, it acquires human face image information and is compared with the human face image information that prestores, comparison unanimously then performs the next step, be otherwise determined as new client, execution step d；C, whether the binding relationship bound with prestored for comparing Client handset MAC information and human face image information is consistent, inconsistent, is determined as new client, executes step d；D, new client's visiting prompting message is issued.The present invention determines whether visiting client is new client by obtaining Client handset MAC information and human face image information, by data comparison, to provide data supporting for sales force, there are also being analyzed to identify to client's fancy grade, improves the accuracy of sale.
Description
Technical field
The present invention relates to Customer Reception field, in particular to a kind of method and system for identifying client properties.
Background technique
The marketing center of the industries such as existing real estate not to enter merchandising location client properties identify, come to visit client often into
Enter marketing center, idle representative of sales & marketing will on ask whether the language for coming, or receiving phone etc.Fail to accomplish pair
Identified into client properties, can only origin visitor family voluntarily answer, the client having been in the past sometimes, which can say, not to come, former
There is sale to receive, and next the case where renewing sale, sales force hold customer information and lack foundation.Visiting client is
Information is recorded on visiting register, lacks authenticity, multiple visiting potential customers are failed to provide visiting how many times, to template
Between whether house type is satisfied, the live residence time makes a decision, thus the marketing opportunities that lose the initiative.Current problem is, due to exhausted
Most of real estate sale centers fail to accomplish to distinguish objective attribute rapidly, can not accomplish to provide potential customers' information in time, make pin
Personnel are sold passively to receive.
Existing way has the following disadvantages: that one, demographics are time-consuming and laborious, causes the reason is that at present can only be by manpower meter
Number, manpower, which counts, is easy mistake of statistics；Two, can not learn whether client came, cause the reason is that because reception personnel can not when
Notice client's details quarter, such as it is when visiting, several people, who sales force received together；Three, client visits template
Between, can not judge client's degree of concern, cause the reason is that client's dealing is numerous, to potential customers visit model room run trace,
Hover, the residence time can not record, so that potential customers can not be confirmed to house type fancy grade；Four, lack big data analysis, lead
Reason is caused to be the absence of the visiting time number of client, concern model room stops, sales force docks the marketing datas branch such as customer quantity
It holds.
Summary of the invention
The present invention provides a kind of method and system for identifying client properties, timely and effectively obtains the visiting information of client, is
Valid data support is done in sale, is improved and is distinguished efficiency.
The invention is realized by the following technical scheme:
A method of identification client properties, comprising the following steps: a, the Client handset WIFI for entering specific region is detectd
It surveys, obtains Client handset MAC information, mobile phone MAC information after identification is compared with the mobile phone MAC information prestored, comparison one
Cause then performs the next step, and is otherwise determined as new client, executes step d；B, acquisition enters the face figure of the client of specific region
As information, by comparing for the human face image information of acquisition and the human face image information that prestores, comparison is consistent then execute it is next
Otherwise step is determined as new client, execute step d；C, Client handset MAC information and the human face image information that will acquire are tied up
Fixed, the binding is consistent with the binding relationship prestored to then follow the steps e, is otherwise determined as new client, executes step d；D, it issues
New client's visiting prompting message, according to prompting message, sales force carries out visiting registration to new client, inputs customer information, and
Verification preservation is carried out with the mobile phone MAC information and human face image information of acquisition, and the client and reception sales force are bound；e,
The run trace in region is visited to client, hovers the time and the residence time records and preserves, and is carried out with preset range value
Comparison, divides the fancy grade of client.
The acquisition process of Client handset MAC information is the following steps are included: a1, the adjustment overlay area WIFI in the step a
Range and accuracy；A2, it is detected by WIFI, it is right when detecting the new Client handset for entering the overlay area WIFI
Client handset MAC information is then obtained.
In the step b acquisition enter specific region client human face image information process the following steps are included: b1,
It adjusts focal length when camera is captured and absorbs the light in region；B2, face is tracked, continuous capture obtains facial image
Information.
It is that peripherad sta and AP are wide at regular intervals that WIFI detecting, which obtains Client handset MAC information, in the step a
Beacon frame is broadcast, each sta monitors the beacon frame that periphery AP is sent and sends probe frame --- it include MAC Address in frame,
The MAC Address that the mobile phone Jing Guo AP range is collected by wifi records MAC Address after AP receives detection frame.
The binocular identification that traces back through of face is realized in the step b2.
The present invention is also achieved through the following technical solutions:
A kind of system identifying client properties, comprising: mobile phone MAC data obtaining module, for entrance specific region
Client handset WIFI detecting, obtains Client handset MAC information, by mobile phone MAC information after identification and the mobile phone MAC information that prestores into
Row comparison；Human face image information acquisition module, for acquiring the human face image information for entering the client of specific region, by acquisition
Human face image information is compared with the human face image information that prestores；Bind contrast module, the Client handset for will acquire
MAC information is bound with human face image information, which compares with the binding relationship prestored；Information is sent and information is defeated
Enter module, for issuing new client's visiting prompting message, according to prompting message, sales force carries out visiting registration to new client,
Customer information is inputted, and carries out verification preservation with the mobile phone MAC information and human face image information of acquisition, and by the client and receive
Sales force's binding；Client likes analysis module, for visiting client the run trace in region, hovering time and residence time
It is recorded and preserved, and is compared with preset range value, divide the fancy grade of client.
The mobile phone MAC data obtaining module include: WIFI adjustment module, for adjust the overlay area WIFI range and
Accuracy；WIFI detecting module, for being detected by WIFI, when detecting the new Client handset for entering the overlay area WIFI
When, Client handset MAC information is then obtained.
The human face image information acquisition module includes: camera adjustment module, for adjusting coke when camera is captured
Away from and intake region light；Module is captured, for being tracked to face, continuous capture obtains human face image information.
The system of the described identification client properties, further includes: tracking and positioning module, for by the tracking to MAC information,
It realizes and the personnel tracking with wifi terminal is positioned；Electronic map monitoring module, for for monitoring personnel personnel query or object
The real-time position information of product and the motion track in certain time；Storing data library module, for storing data；Information reporting mould
Block for being collected, arranging to the information material grasped, and is sent to responsible person's audit and reports；Enquiry module, for looking into
Ask data, statistics and displaying；Business application module, for service application management, customer account management, statement analysis, purchase, sales and stock management,
Guest system management, background management system management and complaint management.
The present invention determines visiting client by obtaining Client handset MAC information and human face image information, by data comparison
Whether it is new client, to provide data supporting for sales force, there are also being analyzed to identify to client's fancy grade, improves pin
The accuracy sold.
Detailed description of the invention
Fig. 1 is the flow chart of the embodiment of the present invention one.
Specific embodiment
It is described in detail below with reference to embodiment referring to attached drawing, to be carried out more to technical characteristic of the invention and advantage
Deep annotation.
Embodiment one
A method of identification client properties, comprising the following steps: a, the Client handset WIFI for entering specific region is detectd
It surveys, obtains Client handset MAC information, mobile phone MAC information after identification is compared with the mobile phone MAC information prestored, comparison one
Cause then performs the next step, and is otherwise determined as new client, executes step d；B, acquisition enters the face figure of the client of specific region
As information, by comparing for the human face image information of acquisition and the human face image information that prestores, comparison is consistent then execute it is next
Otherwise step is determined as new client, execute step d；C, Client handset MAC information and the human face image information that will acquire are tied up
Fixed, the binding is consistent with the binding relationship prestored to then follow the steps e, is otherwise determined as new client, executes step d；D, it issues
New client's visiting prompting message, according to prompting message, sales force carries out visiting registration to new client, inputs customer information, and
Verification preservation is carried out with the mobile phone MAC information and human face image information of acquisition, and the client and reception sales force are bound；e,
The run trace in region is visited to client, hovers the time and the residence time records and preserves, and is carried out with preset range value
Comparison, divides the fancy grade of client.
In step a Client handset MAC information acquisition process the following steps are included: a1, adjust the overlay area WIFI model
It encloses and accuracy；A2, it is detected by WIFI, when detecting the new Client handset for entering the overlay area WIFI, to the visitor
Family mobile phone MAC information is then obtained.
Acquisition enters the process of the human face image information of the client of specific region the following steps are included: b1, adjustment in step b
The light of focal length and intake region when camera is captured；B2, face is tracked, continuous capture obtains facial image letter
Breath is realized the binocular identification that traces back through of face, so as to track to face.
It is peripherad sta and AP broadcast at regular intervals that WIFI detecting, which obtains Client handset MAC information, in step a
Beacon frame, each sta monitor the beacon frame that periphery AP is sent and send probe frame --- and include MAC Address in frame, leads to
The MAC Address for crossing the mobile phone that wifi is collected Jing Guo AP range records MAC Address after AP receives detection frame.
Specifically, it is illustrated by taking client A visiting as an example below:
001, WIFI detects client A and enters specific region, client A mobile phone MAC information is obtained, by mobile phone MAC after identification
Information is compared with the mobile phone MAC information prestored, if being never entrained into WIFI detection area before the mobile phone of client A,
Comparison is inconsistent at this time, can determine that client A is new client at this time, executes step 004, as the mobile phone of client A was entrained into the past
WIFI detection area is crossed, comparison is consistent at this time, is performed the next step；
002, the human face image information for acquiring client A, by the human face image information of acquisition and the human face image information prestored
Compare, if do not visited before client A, then comparison is inconsistent, is determined as new client, step 004 is executed, such as client
A visited in the past, then comparison is consistent, performed the next step；
003, the mobile phone MAC information and human face image information of client A are bound, the binding and the binding relationship prestored
It compares, if comparison is consistent, illustrates that client A is frequent customer, execute step 005 if comparison is inconsistent and illustrate client A
For new client, step 004 is executed；
004, new client's visiting prompting message is issued, according to prompting message, sales force carries out visiting registration to client A,
Customer information is inputted, and carries out verification preservation with the mobile phone MAC information and human face image information of acquisition, and by the client and receive
Sales force's binding；
005, the run trace in region visited to client A, hover the time and the residence time records and preserves, and with it is pre-
If value range compares, the fancy grade of client is divided.
Embodiment two
A kind of system identifying client properties, comprising: mobile phone MAC data obtaining module, for entrance specific region
Client handset WIFI detecting, obtains Client handset MAC information, by mobile phone MAC information after identification and the mobile phone MAC information that prestores into
Row comparison；Human face image information acquisition module, for acquiring the human face image information for entering the client of specific region, by acquisition
Human face image information is compared with the human face image information that prestores；Bind contrast module, the Client handset for will acquire
MAC information is bound with human face image information, which compares with the binding relationship prestored；Information is sent and information is defeated
Enter module, for issuing new client's visiting prompting message, according to prompting message, sales force carries out visiting registration to new client,
Customer information is inputted, and carries out verification preservation with the mobile phone MAC information and human face image information of acquisition, and by the client and receive
Sales force's binding；Client likes analysis module, for visiting client the run trace in region, hovering time and residence time
It is recorded and preserved, and is compared with preset range value, divide the fancy grade of client.
Further, mobile phone MAC data obtaining module includes: WIFI adjustment module, for adjusting the overlay area WIFI
Range and accuracy；WIFI detecting module, for being detected by WIFI, when detecting the new visitor for entering the overlay area WIFI
When the mobile phone of family, Client handset MAC information is then obtained.
Further, human face image information acquisition module includes: camera adjustment module, when capturing for adjusting camera
Focal length and absorb region light；Module is captured, for being tracked to face, continuous capture obtains human face image information.
Further, identify the system of client properties further include: tracking and positioning module, for by MAC information with
Track is realized and is positioned to the personnel tracking with wifi terminal；Electronic map monitoring module, for for monitoring personnel personnel query or
The real-time position information of article and the motion track in certain time；Storing data library module, for storing data；Information reporting
Module for being collected, arranging to the information material grasped, and is sent to responsible person's audit and reports；Enquiry module is used for
Inquire data, statistics and displaying；Business application module is used for service application management, customer account management, statement analysis, goods entry, stock and sales pipe
Reason, guest system management, background management system management and complaint management.
Clear, complete description is carried out to the present invention by the technical solution in above embodiments, it is clear that described reality
The embodiment that example is present invention a part is applied, instead of all the embodiments.Based on the embodiments of the present invention, this field is common
Technical staff's every other embodiment obtained without making creative work belongs to the model that the present invention protects
It encloses.
Claims (9)
1. a kind of method for identifying client properties, comprising the following steps:
A, the Client handset WIFI for entering specific region is detected, obtains Client handset MAC information, mobile phone MAC after identification is believed
The mobile phone MAC information for ceasing and prestoring compares, and comparison unanimously then performs the next step, and is otherwise determined as new client, executes step
Rapid d；
B, acquisition enters the human face image information of the client of specific region, by the human face image information of acquisition and the face figure prestored
As comparing for information, comparison is unanimously then performed the next step, and is otherwise determined as new client, executes step d；
C, Client handset MAC information and the human face image information that will acquire are bound, the binding and the binding relationship one prestored
Cause thens follow the steps e, is otherwise determined as new client, executes step d；
D, new client's visiting prompting message is issued, according to prompting message, sales force carries out visiting registration, input visitor to new client
Family information, and verification preservation is carried out with the mobile phone MAC information and human face image information of acquisition, and the client and reception are sold into people
Member's binding；
E, the run trace in region visited to client, hover the time and the residence time records and preserves, and and preset range
Value compares, and divides the fancy grade of client.
2. the method for identification client properties according to claim 1, which is characterized in that Client handset MAC in the step a
The acquisition process of information the following steps are included:
A1, the range and accuracy for adjusting the overlay area WIFI；
A2, it is detected by WIFI, when detecting the new Client handset for entering the overlay area WIFI, to the Client handset
MAC information is then obtained.
3. the method for identification client properties according to claim 2, which is characterized in that acquisition enters special in the step b
Determine the process of the human face image information of the client in region the following steps are included:
The light of focal length and intake region when b1, adjustment camera are captured；
B2, face is tracked, continuous capture obtains human face image information.
4. the method for identification client properties according to claim 3, which is characterized in that WIFI detecting obtains in the step a
Taking Client handset MAC information is that peripherad sta and AP broadcasts beacon frame at regular intervals, and each sta monitors periphery AP
The beacon frame and transmission probe frame of transmission --- include MAC Address in frame, the mobile phone Jing Guo AP range is collected by wifi
MAC Address, AP receive detection frame after, MAC Address is recorded.
5. the method for identification client properties according to claim 4, which is characterized in that chased after in the step b2 to face
Track is identified by binocular and is realized.
6. a kind of system for identifying client properties characterized by comprising
Mobile phone MAC data obtaining module obtains Client handset MAC for detecting to the Client handset WIFI for entering specific region
Information compares mobile phone MAC information after identification with the mobile phone MAC information prestored；
Human face image information acquisition module, for acquiring the human face image information for entering the client of specific region, by the people of acquisition
Face image information is compared with the human face image information that prestores；
Bind contrast module, the Client handset MAC information for will acquire bound with human face image information, the binding in advance
The binding relationship deposited compares；
Information is sent and MIM message input module, for issuing new client's visiting prompting message, according to prompting message, sales force couple
New client carries out visiting registration, inputs customer information, and carry out verification guarantor with the mobile phone MAC information and human face image information of acquisition
It deposits, and the client and reception sales force is bound；
Client likes analysis module, for visiting client the run trace in region, hovering the time and the residence time records
And save, and compared with preset range value, divide the fancy grade of client.
7. the system of identification client properties according to claim 6, which is characterized in that the mobile phone MAC acquisition of information mould
Block includes:
WIFI adjusts module, for adjusting the range and accuracy of the overlay area WIFI；
WIFI detecting module, for being detected by WIFI, when detecting the new Client handset for entering the overlay area WIFI,
Client handset MAC information is then obtained.
8. the system of identification client properties according to claim 7, which is characterized in that the human face image information acquires mould
Block includes:
Camera adjusts module, for adjusting focal length when camera is captured and absorbing the light in region；
Module is captured, for being tracked to face, continuous capture obtains human face image information.
9. the system of identification client properties according to claim 8, which is characterized in that further include:
Tracking and positioning module, for realizing and being positioned to the personnel tracking with wifi terminal by the tracking to MAC information；
Electronic map monitoring module, for the real-time position information for monitoring personnel personnel query or article and in certain time
Motion track；
Storing data library module, for storing data；
Information reporting module for being collected, arranging to the information material grasped, and is sent to responsible person's audit and reports；
Enquiry module, for inquiring data, statistics and displaying；
Business application module, for service application management, customer account management, statement analysis, purchase, sales and stock management, guest system management,
Background management system management and complaint management.
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| CN112395904A (en) * | 2019-08-12 | 2021-02-23 | 北京蜂盒科技有限公司 | Biological feature recognition method and system |
| CN110852405A (en) * | 2019-11-08 | 2020-02-28 | 国网上海市电力公司 | Exhibition hall visiting effect evaluation method and evaluation system |
| CN111079557A (en) * | 2019-11-25 | 2020-04-28 | 山大地纬软件股份有限公司 | Face recognition-based automatic distribution method and system for electric power business hall service terminals |
| CN111079557B (en) * | 2019-11-25 | 2023-08-25 | 山大地纬软件股份有限公司 | Face recognition-based automatic distribution method and system for power business hall customer service terminals |
| CN112203049A (en) * | 2020-09-30 | 2021-01-08 | 重庆天智慧启科技有限公司 | Case field old client visiting message notification service system and method |
| CN113128452A (en) * | 2021-04-30 | 2021-07-16 | 重庆锐云科技有限公司 | Greening satisfaction acquisition method and system based on image recognition |
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