JP2002352124A - Home delivery system for prepared foods - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a home delivery system for prepared foods capable of placing an order for merchandise with a center terminal for batch managing home delivery stores of prepared foods from a user terminal via the Internet. SOLUTION: In this home delivery system, an orderer transmits orderer information to the center terminal 20 via a network 100 by using the user terminal. The center terminal 20 discriminates the address of the orderer information, extracts a list of the prepared food delivering stores located within a deliverable area and transmits the list to the user terminal 10. The orderer selects a desired home delivery store from among the list of the stores and transmits the desired home delivery store to the center terminal 20. The center terminal 20 transmits to the user terminal 10 menu information of the home delivery store selected. The orderer transmits to the center terminal 20 the desired merchandise and its amount which are to be order information according to the menu information. The center terminal 20 transmits the received order information, and an order number which is the transaction identification information to a home delivery store terminal 30 and the transaction identification information to the user terminal 10.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a restaurant home delivery system, and more particularly, to order a product from a user terminal to a center terminal which collectively manages a restaurant home delivery store via the Internet. The present invention relates to a restaurant home delivery system that enables an orderer to make a transaction with a plurality of stores by receiving an order for a product from the store, and also contributes to reducing the cost of the restaurant home delivery store.

[0002]

2. Description of the Related Art Conventionally, when ordering a restaurant delivery system of this kind, a so-called home delivery service, an orderer directly calls a home delivery store, and after the orderer declares a delivery destination, name, telephone number, and the like, It is performed by a method of selecting a product from a menu distributed from a home delivery store.

[0003] Conventionally, a method of transmitting a menu from a restaurant delivery store to an orderer is a method of distributing a flyer.

[0004]

The first problem with this conventional restaurant delivery system is that each time an order is placed, the telephone number, address confirmation, etc. are cumbersome, and the ordering method differs for each store. Is complicated. Another problem is that telephone interruptions occur during busy hours. In addition, transmission of information such as a change in menu content, a product being out of stock, or a suspension of product sales is slow.

[0005] The second problem is that an advertisement cost for creating a flyer and a labor cost for distributing the flyer are required.

An object of the present invention is to place an order for a product from a user terminal to a center terminal that collectively manages a restaurant delivery shop via the Internet, and the restaurant delivery shop receives an order for a product from the center terminal via the Internet. , The orderer is responsible for dealing with multiple stores,
Another object of the present invention is to provide a restaurant delivery system that also contributes to reducing the cost of a restaurant delivery store.

[0007]

The restaurant delivery system according to the present invention is provided through a communication network such as the Internet.
Sending orderer information specifying the orderer, receiving the restaurant information and menu information of the restaurant home delivery store, and transmitting the order information including the desired menu and quantity, and a user terminal that collectively manages the restaurant home delivery store, A center terminal that transmits shop information of a restaurant home delivery shop to the user terminal based on the orderer information transmitted from the user terminal, and a center terminal that receives the order information from the user terminal, a special application is installed to the restaurant home delivery shop. And a restaurant terminal provided.

[0008] Further, the restaurant home delivery system of the present invention includes the user terminal having a function of accessing the restaurant home delivery store information provided by the center terminal on the network and displaying the restaurant home delivery store information on a screen. Prepare.

Further, the restaurant delivery system of the present invention is information on a store such as a store name, a store address, a store manager name, a store opening time, a holiday, a delivery area, a delivery time, a sales promotion message, and a handling menu. The restaurant service delivery information includes information such as a name of a menu to be handled, a price, an image or a voice message.

Further, the restaurant delivery system of the present invention receives the orderer information sent by the user terminal by the operation of the orderer, generates a unique user ID serving as orderer identification information, and sends the unique user ID to the user terminal. The center terminal having the function of transmitting is provided.

Further, in the restaurant delivery system of the present invention, the process of generating orderer identification information from the name, address, and telephone number serving as orderer information is performed only at the time of the first use, and the process of generating the orderer's information after the first time is performed. The user terminal is provided with the center terminal having a function of transmitting a user ID serving as orderer identification information, receiving the orderer identification information at the center terminal, performing reverse lookup and identifying the orderer by the operation.

Further, the restaurant home delivery system of the present invention receives the orderer information or the orderer identification information sent from the user terminal by the orderer's operation, refers to the registered restaurant home delivery store information, and obtains the orderer's address. The center terminal having a function of extracting the most suitable restaurant home delivery store and transmitting it to the user terminal.

Furthermore, the restaurant home delivery system of the present invention has the function of holding map image information as map information, selecting the optimal map information from the orderer's address, and transmitting the selected map information to the restaurant home delivery store terminal. A terminal is provided.

Further, the restaurant delivery system of the present invention has a function of storing still image information, moving image information and audio information as menu information, and a function of transmitting menu information to the user terminal and the restaurant delivery shop terminal. The center terminal is provided.

Further, the food service delivery system of the present invention, when receiving the product and quantity serving as order information sent from the user terminal by the orderer's operation, generates a unique order number serving as transaction identification information, and A terminal and the center terminal having a function of transmitting to the restaurant home delivery store terminal.

Further, the restaurant home delivery system of the present invention is provided with the center terminal having a function of grasping the order status of each orderer and monitoring a transition from the restaurant home delivery store to the orderer.

Further, when the restaurant delivery system of the present invention receives the store information transmitted by the restaurant delivery store terminal by operating the restaurant delivery store, the restaurant delivery system compares the store information with the existing store information and monitors the update status to the user terminal. The center terminal having a function of transmitting the updated contents of the store information by mail is provided.

Further, the restaurant delivery system of the present invention receives the orderer information, order information, transaction identification information and map information transmitted from the center terminal by activating the dedicated application, displays the information on the screen, and displays an alarm sound. The restaurant home delivery store terminal having a function of sounding and outputting to an external output device, for example, a printer device, is provided.

Further, the restaurant delivery system of the present invention has a function of taking in a still image, a moving image, and audio information of a product serving as menu information from an external input device, for example, a digital camera, and transmitting the information to the center terminal. Equipped with restaurant terminal for restaurant delivery.

Further, the restaurant home delivery system of the present invention includes the restaurant home delivery terminal having a function of notifying the center terminal of the delivery of a product by operating the restaurant home delivery store.

Further, the restaurant home delivery system of the present invention includes the restaurant home delivery terminal having a function of transmitting store information registration, update and deletion information to the center terminal from a dedicated application.

Further, in the restaurant delivery system of the present invention, the orderer uses his / her own user terminal to input the name, address, telephone number or user ID serving as the orderer information of the orderer via the network to the center terminal. When the center terminal receives the orderer information, the center terminal identifies the address of the orderer information, compares the deliverable area which is the store information of the restaurant delivery service registered in the database, and extracts a matched restaurant store. And sends it to the user terminal, the orderer selects a desired restaurant home delivery store from the list of restaurant stores received from the center terminal and sends it to the center terminal, and the center terminal identifies the selected restaurant home delivery store And sends the menu information, which is store information, to the user terminal, and the orderer obtains the desired business as the order information from the menu information received from the center terminal. And the quantity to the center terminal, the center terminal generates a unique order number serving as transaction identification information upon receiving the product and the quantity, and sends the order information to the restaurant home delivery store terminal, orderer information, transaction identification information and Sends the map information, sends the transaction identification information to the user terminal, the restaurant home delivery store terminal receives the order information and the transaction identification information, displays it on the screen and order information to the external output device,
It outputs orderer information, map information, and transaction identification information, and sends reception confirmation information from the restaurant home delivery store terminal to the center terminal.

[0023]

Next, embodiments of the present invention will be described in detail with reference to the drawings.

Referring to FIG. 1 showing a block diagram of an embodiment of the present invention, a restaurant home delivery system according to this embodiment includes a user terminal 10, a center terminal 20, a restaurant home delivery store terminal 30 of a restaurant home delivery store. And a communication network 100 such as the Internet for interconnecting them.

In FIG. 1, the orderer sends his / her name, address, telephone number or user ID as orderer information to the center terminal 20 via the network 100 using his / her user terminal 10. . Center terminal 20
Receives the orderer information, identifies the address of the orderer information, compares the deliverable area, which is the store information of the restaurant delivery store registered in the database, extracts the matched restaurant store, and sends it to the user terminal 10. I do. Next, the orderer selects a desired restaurant home delivery store from the list of restaurant stores received from the center terminal 20 and sends it to the center terminal 20. The center terminal 20 identifies the selected restaurant home delivery store and sends menu information, which is store information, to the user terminal 10.
Next, the orderer sends the desired product and quantity as the order information to the center terminal 20 from the menu information received from the center terminal 20. When receiving the product and the quantity, the center terminal 20 generates a unique order number serving as transaction identification information, sends the order information, orderer information, transaction identification information, and map information to the restaurant home delivery store terminal 30, and sends it to the user terminal 10. Send transaction identification information. Next, upon receiving the order information and the transaction identification information, the restaurant home delivery store terminal 30 displays the information on the screen and outputs the order information, the orderer information, the map information, and the transaction identification information to the external output device. Next, the reception confirmation information is sent from the restaurant home delivery terminal 30 to the center terminal 20.

The user terminal 10 is an information processing device such as a personal computer and a mobile phone which is usually used by an individual. The user terminal 10 has a function of accessing the restaurant home delivery store information provided by the center terminal 20 on the network 100 and displaying the restaurant home delivery store information on a screen. Restaurant delivery information includes store name, store address, store manager name, store business hours, holidays, delivery area,
Information about the store, such as delivery time, promotional messages, handling menus, etc.
Contains information such as images or voice messages.

The center terminal 20 is used by a provider and is constituted by an information processing device such as a workstation server.

The center terminal 20 has a function of receiving orderer information transmitted by the user terminal 10 by an orderer's operation, generating a unique user ID serving as orderer identification information, and transmitting the generated user ID to the user terminal 10. . The process of generating the orderer identification information from the name, address, and telephone number serving as the orderer information is performed only at the first use, and the user terminal 10 becomes the orderer identification information by the operation of the orderer after the second time. It has a function of sending out the orderer ID, receiving the orderer identification information at the center terminal 20, and performing reverse lookup to identify the orderer.

The center terminal 20 receives the orderer information or the orderer identification information transmitted by the user terminal 10 by the orderer's operation, refers to the already registered restaurant delivery store information, and selects the optimal restaurant delivery service to the orderer's address. It has a function of extracting a store and transmitting it to the user terminal 10.

The center terminal 20 has a function of holding map image information as map information, selecting optimum map information from the address of the orderer, and transmitting the selected map information to the restaurant delivery shop terminal 30.

The center terminal 20 has a function of storing still image information, moving image information, and voice information as menu information, and a function of transmitting the menu information to the user terminal 10 and the restaurant terminal 30.

When the center terminal 20 receives the product and quantity serving as the order information sent by the user terminal 10 by the orderer's operation, the center terminal 20 generates a unique order number serving as transaction identification information and outputs the user terminal 10 and the restaurant home delivery store. It has a function of transmitting to the terminal 30.

The center terminal 20 has a function of grasping the order status of each orderer and monitoring the transition from the restaurant delivery home to the orderer.

When the center terminal 20 receives the store information sent by the restaurant home delivery store terminal 30 by operating the restaurant home delivery store, the center terminal 20 compares the store information with the existing store information, monitors the update status, and sends the updated content of the store information to the user terminal 10. Has the function of sending e-mail.

The restaurant home delivery store terminal 30 is a restaurant home delivery store,
For example, it is provided in a franchised store, a privately-owned store, or the like, at a restaurant that provides home delivery service of cooked food and on-site delivery service. A dedicated application is mounted on an information processing device usually used by an individual such as a personal computer.
By activating the dedicated application, it receives orderer information, order information, transaction identification information, and map information sent from the center terminal 20, displays it on a screen, sounds an alarm sound, and outputs it to an external output device, for example, a printer device. Has functions.

The restaurant home delivery store terminal 30 includes an external input device,
For example, it has a function of capturing a still image, a moving image, and audio information of a product serving as menu information from a digital camera or the like, and transmitting the information to the center terminal 20.

The restaurant home delivery terminal 30 has a function of notifying the center terminal 20 of the delivery of goods by operating the restaurant home delivery store.

The restaurant home delivery store terminal 30 has a function of sending store information registration, update and deletion information to the center terminal 20 from a dedicated application.

Next, the operation of this embodiment will be described in detail with reference to FIGS. In the following description, it is assumed that the network 100 is the Internet.

Referring to FIG. 2 to FIG. 8 in conjunction with FIG. 1, the orderer accesses the restaurant home delivery homepage (HP) established by the center terminal 20 on the Internet 100 via his / her own user terminal 10. (Step A
1). In response to this, the center terminal 20 transmits an initial menu to the user terminal 10 (step A2). First, an initial menu as shown in FIG. 9 is displayed on the screen of the user terminal 20 (step A3). The orderer sees the initial menu displayed on the screen of the user terminal 10 and performs an operation corresponding to either new registration use or second or later use (step A4).

If the newly registered use is the corresponding orderer,
The orderer is displayed on the screen of the user terminal 10 in FIG.
Click the designated part according to the guidance of new registration from the initial menu screen as shown in (Step A
5). In response, the center terminal 20 transmits a new registration request to the user terminal 10 (Step A6). Next, a new registration processing screen as shown in FIG. 10 is displayed on the screen of the user terminal 10 (step A7). The orderer
After viewing the contents displayed on the screen of the user terminal 10, the user inputs required items such as a name, an address, and a telephone number, and clicks on registration (step A8). In response, the center terminal 20 checks the input of the required items of the received name, address and telephone number (step A9). If the required items have been entered, the center terminal 20 transmits a confirmation request to the user terminal 10 (step A10). When the input of the required items is omitted, a re-input request is transmitted to the user terminal 10 (step A11). Next, a re-input processing screen as shown in FIG. 11 is displayed on the screen of the user terminal 10 (step A12). The orderer is the user terminal 10
Is clicked according to the guidance displayed on the screen (Step A13). In response to this, the center terminal 20 returns to (Step A6) and executes the processing. Next, the user terminal 10 receives the confirmation request (step A10), and a registration content confirmation screen as shown in FIG. 12 is displayed on the screen (step A14). The orderer is the user terminal 1
A determination is made on the name, address, telephone number, etc. displayed on the screen No. 0 (step A15). The orderer uses the user terminal 10
By clicking on the fix displayed on the screen of
Correct the name, address, telephone number, etc. (Step A1)
6). In response to this, the center terminal 20 returns to (Step A6) and executes the processing. In addition, the orderer clicks OK when the name, address, telephone number, etc. displayed on the screen of the user terminal 10 are correct (step A17).
In response to this, the center terminal 20 registers the name, address, telephone number, and the like as the orderer information, generates a unique user ID as the orderer identification information, and stores the orderer identification information in the user terminal 10. (Step A18). Next, an orderer identification information confirmation screen as shown in FIG. 13 is displayed on the screen of the user terminal 10 (step A19). The orderer has a name, an address, and a name displayed on the screen of the user terminal 10.
After confirming the telephone number and the like and the user ID, the user clicks confirm (step A20). In response, the center terminal 20 transmits an order category request to the user terminal 10 (step A21). Next, an order category selection screen as shown in FIG. 14 is displayed on the screen of the user terminal 10 (step A22).

If the second or subsequent use is the orderer, the orderer is displayed on the screen of the user terminal 10,
From the initial menu screen as shown in FIG. 9, a user ID which is already acquired orderer identification information is input and transmission is clicked (step A23). In response to this, the center terminal 20 determines the received user ID (step A24). In the case of a correct user ID, the center terminal 20
Requests an order category (step A21). next,
The user terminal 10 displays an order category selection screen (step A22). On the other hand, if the user ID is incorrect, the center terminal 20 transmits a user ID re-input request to the user terminal 10 (step A25). Next, FIG.
Is displayed on the screen of the user terminal 10 (step A26). The orderer inputs the user ID again from the user ID re-input screen displayed on the screen of the user terminal 10 and clicks the transmission (step A27). In response, the center terminal 20 determines the user ID (step 24).

The following description is common to newly registered use and second and subsequent use.

The orderer displays an order category request screen shown on the screen of the user terminal 10 as shown in FIG.
Click on the desired category (step A28).
In response to this, the center terminal 20 extracts the restaurant delivery service of the received category, compares the deliverable area which is the store information of the store with the address which is the orderer information, and can deliver to the orderer's address. A list of restaurant delivery stores by category in which a store has been selected is transmitted to the user terminal 10 (step A2).
9). Next, a list of restaurant delivery stores by category as shown in FIG. 16 is displayed on the screen of the user terminal 10 (step A30). The orderer clicks a desired store from a list of home delivery stores by category displayed on the screen of the user terminal 10 (step A31). In response, the center terminal 20 searches the received store and transmits the store information of the store to the user terminal 10 (step A32). Next, store information as shown in FIG. 17 is displayed on the screen of the user terminal 10 (step A33). The orderer checks the store information displayed on the screen of the user terminal 10 and clicks the menu (step A34). In response to this, the center terminal 20 transmits the product name, the still image, the moving image, the voice information, the price information, and the like, which are the menu information of the store, to the user terminal 10 (step A3).
5). Next, a home delivery menu list as shown in FIG. 18 is displayed on the screen of the user terminal 10, and a voice is played when voice information is included (step A36). The orderer, from the home delivery menu list displayed on the screen of the user terminal 10,
Click on the desired product (step A37). In response, the center terminal 20 transmits the order details information to the user terminal 10 (step A38). Next, FIG.
Is displayed on the screen of the user terminal 10 (step A39). The orderer is the user terminal 10
The order details information displayed on the screen of (1) is confirmed, and each processing of deleting a product unit, canceling an order, and placing an order is selected (step A40).

Next, when the orderer cancels the product unit, the orderer clicks the deletion of the product unit from the order details information shown on the screen of the user terminal 10 as shown in FIG. A41). In response to this, the center terminal 20 executes (step A38) to correct the order details information and transmits it to the user terminal 10. User terminal 1
0 receives the order details information (step A39).

Next, when the orderer cancels the order, the orderer clicks "cancel order" from the order details information shown on the screen of the user terminal 10 as shown in FIG. 19 (step A42). . In response to this, the center terminal 20 executes (Step A21).

Finally, when the orderer decides the order, the orderer clicks "order" from the order details information shown on the screen of the user terminal as shown in FIG. 19 (step A43). . In response, the center terminal 20
Upon receiving the order details information, which is the order information, generates a transaction identification number and a unique order number (step A44).
The center terminal 20 transmits order completion information including the order number to the user terminal 10 (step A45). Next, FIG.
0 is displayed on the screen of the user terminal 10 (step A46). Next, the center terminal 2
No. 0 transmits orderer information, order information, transaction identification information, and map information to the corresponding restaurant home delivery shop terminal 30 (step A47). The orderer information, the order information, and the transaction identification information are displayed on the screen of the corresponding restaurant home delivery store terminal 30, the sounds such as chimes are sounded, and the map information is output to an external output device, a printer device or the like (step A48). The person in charge of the restaurant home delivery store confirms the orderer information, the order information, and the transaction identification information displayed on the screen of the restaurant home delivery store terminal 30 and makes a reception confirmation response (step A49). In response to this, the center terminal 20 changes the state of the corresponding transaction to the state of "waiting for delivery" (step A50). Next, when the delivery to the orderer becomes possible at the corresponding restaurant home delivery store, a deliverable transmission is transmitted to the center terminal 20 from the screen of the restaurant home delivery store terminal 30 (step A5).
1). In response to this, the center terminal 20 changes the state of the transaction to the state of “delivery” (step A5).
2). Next, the center terminal 20 sets the status of the transaction to “transaction completed” three hours after the status of the transaction changes to “under delivery” and ends the monitoring of the status of the transaction (step A53). .

Next, when the orderer confirms the order progress information, referring to FIG.
Is clicked on the order completion screen (step A46) shown in FIG. 20 (step A54). In response to this, the center terminal 20 extracts the order detail information corresponding to the order number, and transmits order progress information to which the current transaction status is added to the user terminal 10 (step A55). Next, order progress information as shown in FIG. 21 is displayed on the screen of the user terminal 10 (step A).
56).

The orderer clicks an inquiry on the order category request screen as shown in FIG. 14 displayed on the screen of the user terminal 10 (step A57). In response, center terminal 20 transmits an order number input request to user terminal 10 (step A58). The orderer inputs an order number from the order number input request screen displayed on the screen of the user terminal 10 and transmits the order number (step A59).
In response to this, the center terminal 20 extracts the order details and transaction status for the order number and transmits them to the user terminal 10 (step A55). Next, the user terminal 10 displays the order progress information on the screen (step A56).

Next, a description will be given of the registration and updating of the restaurant delivery service information which can be executed at any time by the restaurant delivery service to the center terminal 20. Here, registration means the first store information input, and all other store information inputs are defined as updates. Referring to FIG. 23, the restaurant home delivery store is connected to the center terminal 20 by starting the dedicated application from the restaurant home delivery store terminal 30 (step A10).
1). In response to this, the center terminal 20 transmits a login request to the restaurant home delivery shop terminal 30 (step A10).
2). Next, a login screen is displayed on the screen of the user terminal 10 (step A103). The restaurant delivery store inputs the login ID and the password ID assigned in advance and transmits them to the center terminal 20 (step A10).
4). In response, the center terminal 20 performs authentication (step A105). First, when the authentication fails, the center terminal 20 executes (Step A102). If the authentication is successful, the center terminal 20 determines registration or update, and transmits a restaurant home delivery store information setting request to the restaurant home delivery store terminal 30 (step A106). Next, the restaurant home delivery store information setting screen as shown in FIG.
(Step A107). The restaurant home delivery store inputs the store information on the restaurant home delivery store information setting screen displayed on the screen of the restaurant home delivery store terminal 30 and transmits the same to the center terminal 20 (step A108). In response to this, the center terminal 20 transmits the registered contents of the restaurant home delivery store information to the restaurant home delivery terminal 30 (step A10).
9). Next, a restaurant home delivery store information confirmation screen is displayed on the screen of the restaurant home delivery store terminal 30 (step A110).
The restaurant home delivery store confirms the restaurant home delivery store information displayed on the screen of the restaurant home delivery store terminal 30 and corrects or confirms it (step A111). When the restaurant delivery store terminal 30 transmits the correction to the center terminal 20, the center terminal 20 executes (Step A106). Alternatively, the restaurant home delivery shop terminal 30 transmits the confirmation (step A112). In response to this, the center terminal 20 updates and registers the restaurant delivery service information, extracts the orderer who has a transaction record with the restaurant delivery service, and sends the changed contents of the restaurant delivery service information to the user terminal 10 of the orderer by e-mail. Is transmitted (step A113).
Next, the user terminal 10 receives the mail (step A
114). The orderer can know the updated contents of the restaurant delivery service information by confirming the received mail displayed on the screen of the user terminal 10 (step A115).

[0051]

As described above, the first effect of the present invention is that, by using the Internet, it is possible to provide restaurant delivery store information, particularly a product menu, using still images, moving images, sounds, and the like. That is. In addition, the effect is remarkable because the update of the restaurant delivery service information, for example, information such as menu change and out of stock is transmitted to the orderer in real time.

The second effect is that the orderer can use a user ID given to the orderer to make a transaction with a plurality of restaurant delivery shops, and the ordering operation is common to all the shops. The transaction can be simplified. The reason is that the orderer places an order for a product from an individual restaurant home delivery store to a center terminal that collectively manages the restaurant home delivery store.

A third effect is that, by using the Internet, the restaurant delivery service can transmit advertisements from the Internet, thereby reducing costs such as advertising expenses and personnel expenses.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an embodiment of the present invention.

FIG. 2 is a flowchart showing an example of an operation in the embodiment.

FIG. 3 is a flowchart illustrating an example of an operation according to the embodiment;

FIG. 4 is a flowchart showing an example of an operation in the embodiment.

FIG. 5 is a flowchart showing an example of an operation in the embodiment.

FIG. 6 is a flowchart illustrating an example of an operation according to the embodiment.

FIG. 7 is a flowchart showing an example of an operation in this embodiment.

FIG. 8 is a flowchart showing an example of an operation according to the embodiment.

FIG. 9 is a diagram showing an example of an initial menu screen in this embodiment.

FIG. 10 is a diagram showing an example of a new registration processing screen in this embodiment.

FIG. 11 is a diagram showing an example of a re-input processing screen in this embodiment.

FIG. 12 is a diagram showing an example of a registration content confirmation screen in this embodiment.

FIG. 13 is a diagram showing an example of an orderer identification information confirmation screen in this embodiment.

FIG. 14 is a diagram showing an example of an order category selection screen in this embodiment.

FIG. 15 is a diagram showing an example of a user ID re-input screen in this embodiment.

FIG. 16 is a diagram showing an example of a category-based restaurant delivery shop list screen in this embodiment.

FIG. 17 is a diagram showing an example of a store information screen in this embodiment.

FIG. 18 is a diagram showing an example of a home delivery menu list screen in this embodiment.

FIG. 19 is a diagram showing an example of an order detail information screen in this embodiment.

FIG. 20 is a diagram showing an example of an order completion information screen in this embodiment.

FIG. 21 is a diagram showing an example of an order progress information screen in this embodiment.

FIG. 22 is a flowchart showing an example of an operation in which the orderer in this embodiment checks order progress information.

FIG. 23 is a flowchart showing an example of an operation for registering / updating restaurant delivery shop information in this embodiment.

FIG. 24 is a diagram showing an example of a restaurant home delivery store information setting screen in this embodiment.

FIG. 25 is a diagram showing an example of a restaurant home delivery store information setting screen in this embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 User terminal 20 Center terminal 30 Restaurant delivery service terminal 100 Network

Claims (16)

[Claims] Claims: 1. Sending orderer information specifying an orderer via a communication network such as the Internet, receiving store information and menu information of a restaurant delivery service store, and ordering information including a desired menu and quantity. A transmitting user terminal;
A central terminal that collectively manages restaurant home delivery stores, transmits store information of restaurant home delivery stores to the user terminal based on orderer information transmitted from the user terminal, and receives the order information from the user terminal, A restaurant home delivery system comprising an application home terminal and a restaurant home delivery store provided with the application. 2. The user terminal having a function of accessing the restaurant home delivery store information provided by the center terminal on the network and displaying the restaurant home delivery store information on a screen. 1. The food service delivery system according to 1. [Claim 3] Store-related information such as a store name, a store address, a store manager's name, a store opening time, a holiday, a delivery area, a delivery time, a sales promotion message, a handling menu, and the like.
3. The restaurant home delivery system according to claim 2, comprising the restaurant home delivery store information including information such as a name of a menu to be handled, a price, an image, and a voice message. 4. The center terminal having a function of receiving orderer information sent by the user terminal by an orderer's operation, generating a unique user ID serving as orderer identification information, and transmitting the generated user ID to the user terminal. The restaurant delivery system according to claim 1, further comprising: 5. A process for generating orderer identification information from a name, an address, and a telephone number as orderer information is performed only at the first use, and the user terminal is operated by the orderer for the second and subsequent times. The restaurant according to claim 4, further comprising the center terminal having a function of transmitting a user ID serving as identification information, receiving orderer identification information at the center terminal, and performing reverse lookup to identify an orderer. Home delivery system. 6. Receiving orderer information or orderer identification information sent by the user terminal by an orderer's operation,
2. The restaurant according to claim 1, further comprising the center terminal having a function of referring to already registered restaurant delivery store information, extracting an optimum restaurant delivery store at the orderer's address, and transmitting the extracted restaurant delivery store to the user terminal. 3. Home delivery system. 7. Holding map image information as map information,
2. The restaurant home delivery system according to claim 1, further comprising the center terminal having a function of selecting optimal map information from an orderer's address and transmitting the selected map information to the restaurant home delivery store terminal. 8. The center terminal having a function of storing still image information, moving image information, and voice information serving as menu information, and a function of transmitting menu information to the user terminal and the restaurant home delivery store terminal. The food service delivery system according to claim 1, wherein: 9. Upon receipt of a product and quantity serving as order information sent by the user terminal by an orderer's operation, a unique order number serving as transaction identification information is generated and sent to the user terminal and the restaurant home delivery store terminal. 2. The restaurant delivery system according to claim 1, further comprising the center terminal having a function of transmitting. 10. The restaurant according to claim 1, further comprising the center terminal having a function of grasping the ordering status of each orderer and monitoring a transition from the restaurant delivery store to the orderer. Home delivery system. 11. Receiving store information sent by the restaurant home delivery store terminal by operating the restaurant home delivery store, comparing the existing store information with the existing store information, monitoring the update status, and sending the updated content of the store information to the user terminal by e-mail. 2. The restaurant home delivery system according to claim 1, further comprising the center terminal having a function of performing a meal. 12. A special application is activated to receive orderer information, order information, transaction identification information and map information sent from the center terminal, display it on a screen and sound an alarm sound, and output an external output device, for example, 2. The restaurant home delivery system according to claim 1, further comprising the restaurant home delivery store terminal having a function of outputting to a printer device. 13. The restaurant home delivery store terminal having a function of taking in a still image, a moving image, and audio information of a product serving as menu information from an external input device, for example, a digital camera or the like, and transmitting the information to the center terminal. The eating out home delivery system according to claim 1, wherein: 14. The restaurant home delivery system according to claim 1, further comprising the restaurant home delivery terminal having a function of notifying the center terminal of the delivery of a product by operating the restaurant home delivery store. 15. The restaurant home delivery system according to claim 1, further comprising the restaurant home delivery terminal having a function of transmitting store information registration, update and deletion information to the center terminal from a dedicated application. 16. The orderer sends his / her name, address, telephone number or user ID as orderer information of the orderer to the center terminal via a network using his / her own user terminal. Upon receiving the orderer information,
The address of the orderer information is identified, the deliverable area which is the store information of the restaurant delivery store registered in the database is compared, a matched restaurant is extracted and sent to the user terminal, and the orderer is the center terminal. From the list of restaurant stores received from, select the desired restaurant home delivery store and send it to the center terminal, the center terminal identifies the selected restaurant home delivery store and sends menu information that is store information to the user terminal The orderer sends the desired product and quantity as the order information from the menu information received from the center terminal to the center terminal, and upon receiving the product and the quantity, the center terminal sets a unique order number as transaction identification information. Generate and order information to the restaurant home delivery store terminal, orderer information,
Sending out the transaction identification information and the map information, sending out the transaction identification information to the user terminal, and receiving the order information and the transaction identification information on the screen when receiving the order information and the transaction identification information; , Map information and transaction identification information, and reception confirmation information is transmitted from the restaurant home delivery store terminal to the center terminal.