JP2000181678A - Information input-output device and automatic transaction machine - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information input-output device and an automatic transaction machine which allow even a visually disagreed person to accurately and also easily input desired information, also does not damage the operability of a sighted person and prevents important information such as a password number and an amount of money from being heard by a person existing behind an operator (user). SOLUTION: In this automatic transaction machine 1 which automatically performs deposit and payment dealings according to user's operation such as a cash dispenser and an automatic teller machine, a parametric speaker is arranged at a customer operating part 2, and voice guidance is performed only to an operator M in front of the part 2 by using the parametric speaker 10 and performing voice guidance in accordance with the proceeding situation of transaction. Also, sound absorption material 100 is arranged, e.g. on a ceiling surface 98 to which a voice signal from the parametric speaker is reflected to absorb the voice signal from the parametric speaker.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to, for example, inputting transaction information and displaying operation guidance information in an automatic transaction apparatus such as a cash dispenser or a cash dispenser used in a financial institution. The present invention relates to an information input / output device having an uneven pictorial symbol input function for outputting or outputting voice.

[0002] The present invention also relates to an automatic transaction apparatus such as an automatic teller machine or an automatic teller machine using the information input / output device.

[0003]

2. Description of the Related Art In recent years, for example, in financial institutions such as banks, the spread of automatic transaction machines (so-called ATMs) such as cash dispensers and cash dispensers has been remarkable, and nearly 70% of bank business operations have been performed. It is up to processing with an automatic transaction device. There is a growing need to use an automated teller machine even on a regular day, not only on Saturdays and Sundays when the window is closed, but also to use it as a bank. For this reason, the business has been expanded from simple payment and withdrawal transactions to more complex transactions such as transfer, transfer, and utility bill collection.

[0004] As a result, there has been a problem that the operation of the automatic transaction apparatus is inevitably complicated and the number of input keys is increased. In contrast, a touch panel type information input device capable of inputting desired information by touching a display portion of a display screen by integrating a display device and an input device has rapidly spread, and in a complicated transaction. Various key operations can be realized by changing the display.

[0005]

However, the conventional touch panel type information input / output device cannot be used unless the display screen is visible. Therefore, for example, there is a problem that a blind user (visually impaired person) cannot use the automatic transaction device.

[0006] On the other hand, recently, for example, by adding a handset communication device with a numeric keypad to an automatic transaction device, the operation is guided by voice, and, for example, "Press 1 button for depositing and 2 buttons for dispensing. An automatic transaction device for the visually impaired has been developed that allows the user to press the numeric keypad to make a transaction by voice guidance, `` Please, please. '' Therefore, an additional device called a handset is required, and the price is expensive.

[0007] Further, in this type of automatic transaction apparatus, since it is unpleasant to be heard by anyone other than the user, it is not actively performed to output voice guidance for guiding the operation. Was.

[0008] However, voice guidance is an effective guidance presentation method because it can convey information even while the user is working and can attract the user's attention rather than guidance text displayed on the screen. Therefore, there is an increasing demand for using voice guidance.

Therefore, the present invention enables humans to input desired information accurately and easily even for a visually impaired person, without losing the operability of a sighted person, and storing important information such as a password and a price. It is an object of the present invention to provide an information input / output device and an automatic transaction device capable of making a person behind an operator (user) inaudible.

Further, according to the present invention, voice guidance can be transmitted only to an operator (user) in front of the apparatus, and another guidance can be provided to a person behind the apparatus. It is an object of the present invention to provide an information input / output device and an automatic transaction device in which both can obtain useful information, and that important information of a user in front of the device is hard to hear around.

[0011]

According to the present invention, there is provided an information input / output device, comprising: display means for displaying input information corresponding to a plurality of pieces of information as input items; provided on the display means; A touch panel input unit that can input information indicated by the input information corresponding to the contact position by touching a position corresponding to a display position of a predetermined input information among a plurality of displayed input information; A modulating means for modulating the amplitude of a signal having a frequency higher than the frequency band of the signal with an audible signal, a converting means for converting the signal modulated by the modulating means into an acoustic signal and outputting the signal, and a sound outputted by the converting means A convergence means for converging the signal, and a sound signal converged by the convergence means, which is installed at a predetermined position corresponding to the convergence direction of the sound signal converged by the convergence means. It is provided with a sound absorbing means.

Further, the information input / output device of the present invention has a display means for displaying input information corresponding to a plurality of pieces of information as input items, and is provided on the display means and displayed on the display means. A touch panel input unit that can input information indicated by the input information corresponding to the contact position by touching a position corresponding to a display position of the predetermined input information among the plurality of input information; Forming a plurality of embossed pictographs corresponding to a plurality of displayed input information and having a fixed meaning indicating the content of each input information, and inputting information through the touch panel input means A symbol display unit for identifying the contents of a plurality of pieces of input information displayed on the display means based on the symbol when the operator performing the operation is a visually impaired person; Voice guidance means for outputting guidance information for guiding the operation content to the operator of the device by voice, and a voice signal corresponding to the guidance information for guiding the operation content to the operator of the information input / output device. Modulation means for amplitude-modulating a signal having a frequency higher than the frequency band of the audio signal, conversion means for converting the signal modulated by the modulation means into an audio signal and outputting the signal, and audio signal output by the conversion means And a sound absorbing means installed at a predetermined portion corresponding to the direction of convergence of the acoustic signal converged by the convergence means and absorbing the acoustic signal converged by the convergence means.

Further, the information input / output device of the present invention has a display means for displaying input information corresponding to a plurality of information as input items, and is provided on the display means and is displayed on the display means. A touch panel input unit that can input information indicated by the input information corresponding to the contact position by touching a position corresponding to a display position of the predetermined input information among the plurality of input information; Forming a plurality of embossed pictographs corresponding to a plurality of displayed input information and having a fixed meaning indicating the content of each input information, and inputting information through the touch panel input means A pictorial symbol display unit for identifying the contents of a plurality of pieces of input information displayed on the display means based on the pictorial symbol when the operator performing the visual impairment; A first modulating means for modulating the amplitude of a signal having a frequency higher than the frequency band with a first audible signal; and a first modulating means for converting the signal modulated by the first modulating means into a first acoustic signal and outputting the first acoustic signal. First converting means, and first converging means for converging the first sound signal output by the first converting means and sending the first sound signal to an operator of the information input / output device. A second modulator for amplitude-modulating a signal having a frequency higher than the frequency band of the second audio signal with the second audio signal, and converting the signal modulated by the second modulator into a second audio signal. Second to convert and output
Conversion means, and a second sound signal output by the second conversion means is converged, and the second sound signal is transmitted to another operator behind the operator of the information input / output device. And second convergence means for sending

Further, the information input / output device of the present invention has a display means for displaying input information corresponding to a plurality of information as input items, and is provided on the display means and is displayed on the display means. A touch panel input unit that can input information indicated by the input information corresponding to the contact position by touching a position corresponding to a display position of the predetermined input information among the plurality of input information; Forming a plurality of embossed pictographs corresponding to a plurality of displayed input information and having a fixed meaning indicating the content of each input information, and inputting information through the touch panel input means A symbol display unit for identifying the contents of a plurality of pieces of input information displayed on the display means based on the symbol when the operator performing the operation is a visually impaired person; A modulation means for amplitude-modulating a signal having a frequency higher than several bands with an audible signal, a conversion means for converting a signal modulated by the modulation means into an audio signal and outputting the audio signal, and an audio signal output by the conversion means Convergence means for converging and transmitting the audio signal to an operator of the information input / output device, and an audio signal output from the convergence means so that the audio signal does not reach behind the operator operating the information input / output device. Air curtain generating means for generating an air curtain behind the operator.

Further, the automatic transaction apparatus of the present invention is an automatic transaction apparatus which automatically performs a predetermined transaction by a user operation, wherein a plurality of transaction information related to transaction information necessary for the user to specify transaction contents. Display means for displaying input information, provided on the display means, by touching a position corresponding to a display location of predetermined input information among a plurality of input information displayed on the display means, Touch panel input means for inputting transaction information indicated by input information corresponding to the contact position, and a frequency band of the voice signal with a voice signal for guiding the operation contents to the user of the automatic transaction apparatus by voice Modulation means for amplitude-modulating a signal having a higher frequency, conversion means for converting a signal modulated by the modulation means into an acoustic signal and outputting the signal, and output by the conversion means. Converging means for converging the sound signal to be converged, and sound absorbing means installed at a predetermined portion corresponding to the direction of convergence of the sound signal converged by the converging means and absorbing the sound signal converged by the converging means. ing.

Further, the automatic transaction apparatus of the present invention is an automatic transaction apparatus for automatically performing a predetermined transaction by a user's operation, wherein a plurality of transaction information related to transaction information necessary for the user to specify transaction contents. Display means for displaying input information, provided on the display means, by touching a position corresponding to a display location of predetermined input information among a plurality of input information displayed on the display means, A touch panel input unit capable of inputting transaction information indicated by the input information corresponding to the contact position; and a fixed display unit corresponding to the plurality of input information displayed on the display unit and indicating the content of each input information. When a user who forms a plurality of concavo-convex pictograms with various meanings and enters transaction information via the touch panel input means is a visually impaired person, A pictorial symbol display unit for identifying the contents of a plurality of pieces of input information displayed on the display means based on the information, and a voice for outputting guidance information for guiding a user of the automatic transaction apparatus with an operation content by voice. Guidance means, and modulation means for amplitude-modulating a signal having a frequency higher than the frequency band of the audio signal with an audio signal corresponding to guidance information for guiding the operation content to the user of the automatic transaction apparatus by audio; Conversion means for converting the signal modulated by the modulation means into an audio signal and outputting the signal; convergence means for converging the audio signal output by the conversion means; correspondence with the convergence direction of the audio signal converged by the convergence means And a sound absorbing means for absorbing the acoustic signal converged by the converging means.

Further, the automatic transaction apparatus according to the present invention is an automatic transaction apparatus for automatically performing a predetermined transaction by a user's operation, wherein a plurality of transaction information related to transaction information necessary for the user to specify transaction contents. Display means for displaying input information, provided on the display means, by touching a position corresponding to a display location of predetermined input information among a plurality of input information displayed on the display means, A touch panel input unit capable of inputting transaction information indicated by the input information corresponding to the contact position; and a fixed display unit corresponding to the plurality of input information displayed on the display unit and indicating the content of each input information. When a user who forms a plurality of concavo-convex pictograms with various meanings and enters transaction information via the touch panel input means is a visually impaired person, A pictorial symbol display unit for identifying the contents of a plurality of pieces of input information displayed on the display means based on the first audible signal, and a signal having a frequency higher than the frequency band of the first audible signal. First modulating means,
A first converter for converting a signal modulated by the first modulator into a first acoustic signal and outputting the first acoustic signal;
A first convergence unit that converges the first audio signal output by the conversion unit and sends the first audio signal to the operator of the automatic transaction apparatus; and a frequency band of the second audible signal. Modulating means for amplitude-modulating a signal having a higher frequency with a second audible signal, and second converting means for converting a signal modulated by the second modulating means into a second acoustic signal and outputting the same. And converging the second sound signal output by the second conversion means, and transmitting the second sound signal to another operator located behind the operator of the automatic transaction apparatus. And convergence means.

Further, the automatic transaction apparatus according to the present invention is an automatic transaction apparatus for automatically performing a predetermined transaction by a user's operation, wherein a plurality of transaction information related to transaction information necessary for the user to specify transaction contents is provided. Display means for displaying input information, provided on the display means, by touching a position corresponding to a display location of predetermined input information among a plurality of input information displayed on the display means, A touch panel input unit capable of inputting transaction information indicated by the input information corresponding to the contact position; and a fixed display unit corresponding to the plurality of input information displayed on the display unit and indicating the content of each input information. When a user who forms a plurality of concavo-convex pictograms having various meanings and inputs transaction information through the touch panel input means is a visually impaired person, A pictorial symbol display unit for enabling the contents of the plurality of input information displayed on the display means to be identified based on the information, and outputting guidance information for guiding the operation contents to the user of the automatic transaction apparatus by voice. Voice guidance means, and modulation means for amplitude-modulating a signal of a frequency higher than the frequency band of the voice signal with a voice signal corresponding to guidance information for guiding the operation content to the user of the automatic transaction apparatus by voice, A conversion unit that converts the signal modulated by the modulation unit into an audio signal and outputs the audio signal; and converges the audio signal output by the conversion unit and sends the audio signal to an operator of the automatic transaction apparatus. Means for generating an air curtain behind an operator operating the automatic transaction apparatus so that an acoustic signal output from the convergence means does not reach the operator behind the automatic transaction apparatus. It is and a stage.

[0019]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 shows an automatic transaction apparatus according to the present embodiment (for example, an automatic cash deposit machine installed in a bank office and capable of performing transactions such as deposit, withdrawal, transfer, transfer, balance inquiry, and passbook entry). 1 shows the appearance of a dispensing machine 1. In the figure, a substantially L-shaped customer service operation unit 2 is formed on the front surface of a housing 1a. On the horizontal surface of the customer service operation unit 2, a large number of bills can be collectively inserted, and the bill slot 3 having an openable and closable lid, which collectively receives the released bills, and a large number of coins. A coin slot 4 having a lid that can be opened and closed and that can collect and receive the ejected coins is provided.

On the horizontal surface of the customer service operation unit 2, there is provided a rectangular transparent touch panel 5 through which predetermined information can be inputted by touching a finger on the surface, and the display is opposed to the lower surface thereof. A color liquid crystal display device 6 having a rectangular display screen as means is provided.

The liquid crystal display device 6 displays the operation guide procedure and other information in color on the screen using characters, words, illustrations or image information, guides the user's operation, and displays various transaction information necessary for the transaction. Displays various operation keys such as numbers, katakana characters and English characters for input,
By touching a segment of the touch panel 5 corresponding to the displayed operation key with a finger, desired key input (input of various transaction information, etc.) can be performed.

Further, in the vicinity of the periphery of the touch panel 5, for example, in the vicinity of the left end, the right end, and the lower end, pictorial symbol display boards 7a, 7b, 7c as pictorial symbol display units which will be described in detail later, respectively. Is provided.

On the vertical surface of the customer service operation unit 2, a magnetic card as a transaction medium on which a personal identification number, an account number, and the like are recorded, or a transfer ticket for a transfer transaction, and a receipt (printing transaction details) are received. A card slot 8 for discharging a statement slip), a passbook slot 9 for receiving a magnetic passbook as a transaction medium, and a parametric speaker 10 for voice guidance to a user, which will be described later in detail, are provided.

Here, the touch panel 5, the liquid crystal display device 6, the pictorial symbol display plates 7a, 7b, 7c, and the parametric speaker 10 constitute a touch panel type information input / output device 11 according to the present embodiment. I have.

On the other hand, a card reader / receipt printer unit 12 corresponding to the card slot 8 is provided inside the housing 1a.
However, the passbook printer unit 13 corresponding to the passbook opening 9 is
A bill receiving / dispensing unit 14 is provided corresponding to the bill opening 3, and a coin receiving / dispensing unit 15 is provided corresponding to the coin opening 4. Further, a control unit 16 for controlling the present apparatus is provided at a lower portion in the housing 1a.

FIG. 2 schematically shows the overall structure of the above-mentioned automatic transaction apparatus. The information input / output apparatus 11, card reader / receipt printer unit 12, passbook printer unit 13, banknote deposit / withdrawal unit 14, Coin deposit and withdrawal unit 15, voice guidance unit 17, touch panel control unit 21, display control unit 22, storage unit 23, transmission control unit 2
4, a main control unit 25 for controlling the whole of these units, and a power supply unit 26 for supplying operation power to them.

The information input / output device 11, as described above,
A touch panel 5, a liquid crystal display device 6, a pictorial symbol display plate 7a,
7b, 7c, the parametric speaker 10, and the like, details of which will be described later.

The card reader / receipt printer unit 12 reads or writes data on a magnetic card or a magnetic stripe of a transfer ticket received from the card slot 8. Further, a receipt on which the details of the transaction are printed is issued, and the receipt is discharged from the card slot 8.

The passbook printer unit 13 reads or writes data on the magnetic stripe of the passbook received from the passbook opening 9 and prints the passbook as necessary.

The banknote pay-in / pay-out unit 14 receives, discriminates, counts, and stores the banknotes put into the banknote slot 3 all at once, and if necessary, takes out a predetermined number of banknotes stored in a safe beforehand. And pay out all at once from the bill slot 3.

The coin receiving / dispensing unit 15 receives, discriminates, counts, and stores coins that have been collectively inserted into the coin slot 4 and, if necessary, picks up a predetermined number of coins previously stored in a safe. And pay it out from the coin slot 4 in a lump.

The voice guidance unit 17 provides guidance to guide the user's operation by voice from the parametric speaker 10. The touch panel control unit 21 controls the touch panel 5. The display control unit 22 controls the liquid crystal display device 6.

The storage unit 23 is used to store various data, and stores a program of a processing procedure related to the operation of the present apparatus, records various kinds of information and transactions provided for transactions, records the operation status of the present apparatus, and the like. Do.

The transmission control unit 24 is connected online with a host computer 28 as a deposit ledger at the center via a communication line 27, and communicates with the host computer 28 as necessary.

The main control unit 25 controls the information input / output device 11, each of the units 12 to 15, 17 and the transmission control unit 24 while referring to the program information in the storage unit 23 to receive or withdraw money. For example, a predetermined transaction operation is performed.

The power supply unit 26 normally converts an input commercial AC voltage into a DC voltage and supplies it to each unit as an operation power supply. The power supply unit 26 includes a battery (not shown) for supplying an operation power supply in place of the commercial AC voltage when a power failure occurs, and is charged by a charging circuit (not shown) as necessary. It has become.

The parametric loudspeaker 10 is a super directional loudspeaker based on the parametric array effect, as described in, for example, Japanese Patent Application Laid-Open No. 7-107588. Since the sound output from the parametric speaker 10 can be heard only at a specific place in the space, it can be made inaudible only to the user himself. For this reason, for example, it is used to confirm the deposit amount at the time of deposit transaction, confirm the disbursement amount at the time of withdrawal transaction, read out the entered number to confirm whether the password is securely entered, etc. be able to.

FIG. 3 shows a specific configuration example of the parametric speaker 10. In FIG. 3, a position 5 which is a focal point of a spheroidal surface (reflector) 51 as a convergence means
An ultrasonic generator 53 as a conversion means is provided in 2a, and the ultrasonic generator 53 is driven by the output of the modulator.
The modulator 54 amplitude-modulates the output of an oscillator 56 that oscillates a sine wave in the ultrasonic band with a voice signal 55 for voice guidance, and drives the ultrasonic generator 53 with the modulated output.

The ultrasonic wave output from the ultrasonic wave generator 53 is emitted toward the spheroidal surface 51. The ultrasonic wave emitted toward the spheroidal surface 51 is calculated according to the elliptic law.
It converges at the other focal point 52b of the spheroidal surface 51, and diverges after convergence. While following this path, the ultrasonic wave emitted from the ultrasonic generator 53 causes a parametric array effect due to the non-linearity with respect to air, an audio signal that is a modulation signal of the ultrasonic wave is demodulated, and the ultrasonic wave is transmitted through the path. Now you can hear the audio signal. That is, sound cannot be heard in a range where the ultrasonic waves cannot reach.

Here, a specific example of numerical values of each part in the present configuration is as follows.
z, and the modulator 54 outputs, for example, 20H
A signal amplitude-modulated by the audio signal 55 of z to 20 KHz is output and input to the ultrasonic generator 53. Ultrasonic generator 53
The shape, for ^{example, x 2/300 2 + y} 2/155 2 =
The ultrasonic wave emitted from the ultrasonic generator 53 toward the spheroid 51, which is located at a distance of about 250 mm from the back of the spheroid 51, which is one of the focal points of the spheroid 51 which is 1 Is focused on a position at a distance of about 500 mm from the back of the spheroidal surface 51, and a sound can be heard within a range where ultrasonic waves can reach using this as a virtual sound source.

FIGS. 4 and 5 show the configuration of the information input / output device 11 in detail. FIG. 3 is a top view of the information input / output device 11 and, of course, the display content is variable. However, in this example, the screen display of a specific input scene is described.

In the information input / output device 11 of this embodiment, a plurality of light emitting diodes and photodiodes are arranged in the X direction and the Y direction, respectively, corresponding to each segment of the touch panel 5, and light between them is blocked. An optical scanning method that outputs points is used.

That is, a rectangular opening 31 is formed in the housing 1a (horizontal plane of the customer service operation unit 2), and the wall surface of the opening 31 is inclined from the upper end toward the lower end inside. Surface 32. And the opening 31
A touch panel 5 supported by a support member 33 is provided so as to close the panel from below, and a liquid crystal display device 6 fixed to the housing 1a is provided near the lower surface of the touch panel 5. ing.

The touch panel 5 is formed of, for example, a rectangular transparent plate, and on the surface thereof, a matrix-like switch segment 34 as indicated by broken lines in the drawing is hardly visible. Exists.

The supporting member 33 on the periphery of the touch panel 5
, A plurality of light emitting diodes 35 and a plurality of photodiodes 36 for scanning on the Y axis are arranged to face each other corresponding to each segment of the Y axis. Although not shown in the drawing, similarly, a plurality of light emitting diodes and a plurality of photodiodes for scanning on the X axis are arranged to face each other.

Near the periphery of the touch panel 5 (that is, near the opening end of the opening 31), for example, near each of the left end, the right end, and the lower end, the pictorial symbol display boards 7a,
7b and 7c are embedded. Pictogram display boards 7a, 7
In b and 7c, there are formed pictorial symbols 37, 38 and 39 having a fixed meaning and circular symbols 40a and 40b (only pictorial symbol display board 7c) as specific marks. The pictorial symbols 37, 38, 39 and the circle symbols 40a, 40b are in a positional relationship that corresponds integrally with a plurality of segments located at the left end, right end, and lower end of the touch panel 5, respectively. Linear projection 41 as a guide means for tactilely guiding the relationship
Are formed on the inclined surface 32 of the opening 31, that is, the inclined surface 32a at the left end, the inclined surface 32b at the right end, and the inclined surface 32c at the lower end.

Further, small projections 42 are formed on the surfaces corresponding to the plurality of segments located at the left end, the right end, and the lower end of the touch panel 5 as tactile point marks, respectively. Therefore, these small projections 42 and the pictorial symbols 37, 38, 39 and the circle symbols 40a, 40b have a one-to-one corresponding positional relationship, and a linear shape for tactilely guiding the positional relationship therebetween. The projection 41 will be located. Note that the small projections 4
2 has a very small shape and does not hinder display on the liquid crystal display device 6.

Here, the operating principle of the information input / output device 11 configured as described above will be described with reference to FIG.

As described above, the touch panel 5 is formed of a transparent plate, and a switch segment 34 is present on the surface of the touch panel 5 so as to be invisible. For example, when the operator touches a specific segment position with the finger 43, a predetermined portion of each of the X-axis and Y-axis contacts 44 and 45 is turned on (X4-Y3 in the example of FIG. 5), and which segment is It is possible to recognize whether the contact has been made.

There are various types of structures of the touch panel 5 of the XY matrix switch type. In this embodiment, the optical scanning method is used. In addition to this, for example, two films are provided in the X direction and the Y direction, respectively. There is also a transparent switch electrode system in which a transparent electrode is wired and the transparent electrode contacts and outputs when pressed, and the present invention is not limited to these structures, and can be applied to any system. Things.

FIG. 7 shows an example of a display screen of the liquid crystal display device 6 corresponding to the touch panel 5, in which a guidance display for allowing the user to input an amount, numeric keys (numerical keys) required for the input, and the unit of the amount are shown. The operation keys [0000], [1000] and [yen] are displayed.

With the touch panel 5 having such a configuration, it is possible to display keys of up to Xn.times.Yn segments, so that it is expected to be particularly effective in inputting the address and name of the transfer destination.

Next, a specific example of display of pictorial symbols on the pictorial symbol display boards 7a, 7b, 7c will be described. The pictorial symbol 37 on the pictorial symbol display board 7a provided at the left end represents a transaction type. For example, the pictorial symbol 37a is [payment], the pictorial symbol 37b is [payout], and the pictorial symbol 37c is [balance inquiry]. ] Is displayed. For example, if the user wants to press down (contact) the deposit key, the user first touches the pictorial symbol 37a displaying the character of [Payment] and moves his / her finger to the right.
There is a linear projection 41 at a, and the small projection 42 on the touch panel 5 can be touched by being guided by this. Therefore, by keeping the small projections 42 in contact for a predetermined time, the touch panel control section 21 recognizes that the deposit key has been selected (pressed).

The other pictographic display boards 7b and 7c can be input with pictorial symbols in the same manner, but the pictorial symbol 38 of the pictorial sign display board 7b provided at the right end represents a unit of money. The pictorial symbol 38a displays [ten thousand], the pictorial symbol 38b displays [thousand], and the pictorial symbol 38c displays [circle]. Also,
The pictorial symbol 39 of the pictorial symbol display board 7c provided at the lower end is
For example, numbers [1 to 9,0] are displayed. It should be noted that a circle symbol 4 is provided on both sides of the symbol 39 on the symbol display board 7c.
0a and 40b are provided.

As described above, each of the pictograms 37, 38, and 39 and the segment provided with the small protrusion 42 are in one-to-one correspondence. Is displayed, for example, as shown in FIG. A visually impaired person cannot see this display screen, but when a sighted person accompanies it, he or she cannot understand pictograms, which is an effective display for that purpose.

As described above, the important point of the present embodiment is that the position and meaning of the guidance display on the screen and the input keys during general transactions are variable, but the pictorial symbol is used. , And fixedly correspond to the segment provided with the pictorial symbol and the small projection 42 at the position corresponding to the pictorial symbol.

Next, in the above-described configuration, a screen display example corresponding to the flowcharts shown in FIGS. 8 to 10 and each operation step shown in FIGS. This will be described with reference to FIG. In the following description, differences from ordinary operations for sighted persons will be mainly described.

First, the initial screen of the liquid crystal display device 6 displays, for example, a normal transaction type selection screen as shown in FIG. 11, and a transaction type key such as [Payment], [Payment], [Balance Inquiry], etc. While displaying 46, for example, [Please specify the desired transaction. ] At the same time, as shown in FIG. 11, at the same time, as shown in FIG.
While displaying 7b, for example, [Press the left and right circles to enter the visually impaired mode. Is displayed (of course, the same voice guidance is also performed using the parametric speaker 10 at the same time). This circle symbol 47
As shown in FIG. 4, the segments corresponding to a and 47b correspond to the circle symbols 40a and 40b of the pictorial symbol display board 7c, respectively.

In this case, when the segments corresponding to the left and right circle symbols 47a and 47b are simultaneously depressed (touched) for a predetermined period of time as in the guidance display, the main control unit 25 operates in the visually impaired mode, that is, the visually impaired person. Control is performed so as to switch to the transaction mode. At this time, if the displayed transaction type key 46 is selected and pressed, the process proceeds to a normal transaction mode (sighted-user transaction mode). However, since this is a known technique, its description is omitted. .

When the segments corresponding to the left and right circle symbols 47a and 47b are simultaneously pressed, the visually impaired person transaction mode is set as described above. When the visually impaired person transaction mode is set, the display screen of the liquid crystal display device 6
The screen is switched to a pictorial symbol input transaction type selection screen as shown in FIG. 12, and pictorial symbol input transaction type keys 48 such as [Payment], [Payment], and [Balance Inquiry] are displayed. [It is a pictogram input screen. Please specify the desired transaction. Is displayed (of course, the same voice guidance is also performed using the parametric speaker 10 at the same time). Here, the user (in this case, a visually impaired person) displays the pictorial symbols 37a, 37b, 3 on the pictorial symbol display board 7a.
7c by tactile recognition, the desired transaction item key 4
When the user presses the segment corresponding to No. 8, the process moves to the next step.

Hereinafter, as a representative example, an operation in the case where the transaction of [payment] and [payment] is selected will be described.

First, when the withdrawal transaction is selected by the pictorial symbol 37b, the flow proceeds to the flow of FIG. 9. In this example, if the user does not have a card and a bankbook, he or she is asked to insert only the card. However, in this step, the automatic transaction equipment of each company, the card first, the passbook first,
It is difficult to guide the operation of visually impaired people because the control is varied depending on which one you put first. For example, the user keeps waiting for the passbook insertion even though the user intends to insert only the card and is about to enter the next password.

Therefore, in this example, [Please insert a passbook and then insert a card on the liquid crystal display device 6. If you do not have a passbook, insert only the card. ]
Is displayed (of course, similar voice guidance is also performed using the parametric speaker 10).
The operation has been simplified and simplified.

When a transaction medium (at least a card) is inserted, the display screen of the liquid crystal display device 6 is switched to a password input screen for inputting a password as shown in FIG. Is displayed, and, for example, [Picture symbol input screen. Please enter your PIN. ] Is displayed (of course,
At the same time, similar voice guidance is performed using the parametric speaker 10). Here, the user touches the pictorial symbol 39 indicating the numeric keypad on the pictorial symbol display plate 7c at the bottom of the screen, and inputs a password from the numeric keypad 49 dedicated to the visually impaired transaction mode displayed on the screen. I will do it.

When the input of the personal identification number is completed, the display screen of the liquid crystal display device 6 is switched to an amount input screen for inputting a withdrawal amount as shown in FIG. "10,000" representing the unit of
In addition to displaying the operation keys 50 of “Thousand” and “Circle”, for example, [Picture symbol input screen. Please enter the amount. Is displayed (of course, the same voice guidance is also performed using the parametric speaker 10 at the same time).

Here, the user inputs the amount of withdrawal, for example, in the form of 000,000,000,000 yen in the same manner as the input of the above-mentioned personal identification number. That is, by visually recognizing the pictorial symbol 39 indicating the numeric keypad on the pictorial symbol display board 7c and the pictorial symbol 38 indicating the unit key on the pictorial symbol display board 7b, the transaction for the visually impaired displayed on the screen is performed. The amount to be dispensed is input using the numeric keypad 49 dedicated to the mode and the operation keys 50 of “10,000”, “1000”, and “Yen”.

When the input of the withdrawal amount is completed in this manner, the account number read from the accepted transaction medium, the input personal identification number and the amount are transmitted to the host computer of the center as in the normal withdrawal transaction mode. If the password matches the pre-registered PIN and the withdrawal amount is within the payment limit, a withdrawal permission message and transaction print data are returned from the host computer, and banknotes or coins are withdrawn. It prints on a passbook or a receipt and discharges them to complete the withdrawal transaction.

Next, a case where a deposit transaction is selected by the pictorial symbol 37a will be described. When the deposit transaction is selected, the process proceeds to the flow of FIG. 10 and the liquid crystal display device 6 displays [Please insert a passbook and then insert cash. Is displayed (of course, the same voice guidance is also performed using the parametric speaker 10 at the same time). Here, when the user inserts the passbook, the display screen of the liquid crystal display device 6 is switched to an amount input screen for inputting a deposit amount as shown in FIG.
In addition to displaying the operation keys 50 of “Million”, “Thousand”, and “Circle”, for example, [Picture symbol input screen. Please enter the amount. Is displayed (of course, the same voice guidance is also performed using the parametric speaker 10 at the same time). Here, the user inputs the deposit amount in the same manner as in the above-described input of the disbursement amount, such as 000,000,000,000 yen.

When the input of the deposit amount has been completed, the user next counts the amount of cash inserted into the banknote depositing / dispensing unit 14 by, for example, inserting cash into the bill slot 3. In this deposit transaction, instead of the above-described flow, cash may be first charged into the bill slot 3, for example, and then the deposit amount may be input.

The main control unit 25 includes the bill depositing / dispensing unit 14
Compares the input amount counted by the user with the input amount entered by the user, and if both amounts match, the account number read from the accepted passbook and the entered amount are used as in the normal deposit transaction mode. By transmitting it to the host computer of the center, it receives the deposit permitting telegram and the transaction print data from the host computer, prints them on the passbook, discharges the passbook, and ends the deposit transaction.

If the input amount does not match the input amount, the liquid crystal display 6 displays [The input amount does not match the input amount, so cash is returned. ] Is displayed (of course, at the same time
The same voice guidance is also performed using 0), and the cash and passbook are returned to end the transaction.

As described above, in confirming the personal identification number, a sound is output from the parametric speaker 10 when the number on the numeric keypad 49 is touched (pressed).
By outputting the amount by voice, the visually impaired can operate with confidence without being heard by others when confirming the information by voice. Of course, the personal identification number need not be output by voice, and not only the personal identification number and the amount but also other voice guidance may be output by voice from the parametric speaker 10 having this configuration.

By the way, the arrangement of the parametric speaker 10 has been described in the position of FIG. 1 (the first arrangement example), but the present invention is not limited to this position. Hereinafter, other arrangement examples of the parametric speaker 10 will be described.

First, a second arrangement example will be described. For example, the ultrasonic generator 53 and the spheroid 51
As shown in FIG. 5, the ultrasonic wave reflected from the spheroidal surface 51 may be configured to reach from the front of the user M.

As described above, the ultrasonic generator 53 and the spheroid surface 5 are provided above the automatic transaction apparatus 1 (information input / output apparatus 11).
By providing 1, a voice can be heard from immediately near the ear of the user M, and a natural interface can be provided to the user M.

Next, a third arrangement example will be described. For example, as shown in FIG. 16, the ultrasonic wave reflected from the spheroidal surface 51 is reflected on the surface of the touch panel 5 by the ultrasonic generator 53 and the spheroidal surface 51, which are the components of the parametric speaker 10, It is also possible to configure so as to reach the user M.

As described above, by reflecting the ultrasonic waves from the spheroidal surface 51 on the touch panel 5, the user M can
It seems as if the sound is heard from the touch panel 5 which is the operation surface, and provides a natural interface to the user M, and the range where the ultrasonic wave reaches is higher than the head of the user M, so that the back of the user M People can be prevented from hearing the audio.

Next, a fourth arrangement example will be described. For example, as shown in FIG. 17, a reflection unit 62 serving as a spheroid or a paraboloid is formed on the horizontal surface 2 a of the customer service operation unit 2 of the automatic transaction apparatus 1, and the ultrasonic wave reflected from the spheroid 51 is It is also possible to configure the ultrasonic generator 53 and the spheroid 51 so that the light is reflected by the reflecting portion 62 and reaches the user M.

As described above, by reflecting the ultrasonic waves from the spheroidal surface 51 to the reflecting portion 62 which is a spheroidal surface or a paraboloid, it is possible to reflect the ultrasonic waves more than simply reflecting the ultrasonic waves on a flat housing surface. It is possible to make the ultrasonic waves converge more and raise the sound level reaching the user M.

The reflecting section 62 having a spheroidal or parabolic surface is not limited to the position shown in FIG. 17, but may be configured to converge ultrasonic waves as a spheroidal or parabolic surface. As long as it is located at any position on the housing 1a. Further, not only the housing 1a but also the touch panel 5 may have a spheroidal surface or a paraboloid.

Next, a fifth arrangement example will be described. For example, the ultrasonic generator 53 and the spheroid 51
As shown in FIG. 8, the ultrasonic wave reflected from the spheroidal surface 51 can be configured to reach from above the user M.

As described above, by providing the ultrasonic generator 53 and the spheroidal surface 51 above the head of the user M, sound can be heard from immediately near the ear of the user M.
To provide a natural interface to the user M. Further, since the reach of the ultrasonic wave is below the head of the user M, the user M
Can prevent people behind you from hearing your voice.

Next, a sixth arrangement example will be described. For example, the ultrasonic generator 53 and the spheroid 51
As shown in FIG. 9, the ultrasonic wave reflected from the spheroidal surface 51 may be configured to reach from below the user M.

As described above, the ultrasonic generator 53 and the spheroid surface 5 are provided below the automatic transaction apparatus 1 (information input / output apparatus 11).
1, the user M looks into the customer service operation unit 2 to operate the automatic transaction apparatus 1 (the information input / output apparatus 11), and when the user M faces downward, the voice is easily heard, The user M can be provided with a natural interface, and the reach of the ultrasonic wave is higher than the head of the user M, so that it is possible to prevent a person behind the user M from hearing sound. .

By the way, as described above, the sound signal flowing from the parametric speaker 10 using the parametric effect of the ultrasonic wave can be heard at the place where the ultrasonic wave reaches. Therefore, in the example of FIG. 15, as shown in FIG. In addition, there is a possibility that the sound reaches the rear user N and is heard.

Since the ultrasonic waves emitted from the parametric speaker 10 have some spread as shown in FIG. 3, in the example described with reference to FIGS. In some cases, the light may be reflected on the floor or ceiling above it. In such a case, the audible audio signal is demodulated at the place where the light is reflected, and the audible audio signal has poor directivity. May be heard. FIG. 21 shows a state in which ultrasonic waves from the parametric speaker 10 are reflected on the ceiling surface 98.

In the methods shown in FIGS. 18 and 19, if the ultrasonic waves are directed perpendicularly to the user, the leakage is reduced. However, as in the above-mentioned case, the signals reaching the floor or ceiling are The audio signal is demodulated at the reflection location, and there is a possibility that the voice may be heard by the user N located behind.

There are two methods for preventing this.
The first embodiment is a method of preventing an ultrasonic signal from reaching a rear user N, and the second embodiment is a method of preventing another ultrasonic signal from reaching a rear user N. This is to make the voice signal of the user M in front of the device unclear. Hereinafter, this will be described in detail.

First, the first embodiment will be described. In the first embodiment, after the parametric loudspeaker 10 is installed as described above, the sound absorbing material 100 as sound absorbing means is arranged at a place where an ultrasonic signal is reflected. As the sound absorbing material 100, as a material for attenuating air waves, a soft cloth such as a long cloth or blanket
Alternatively, as shown in FIG. 22, a structure provided with many conical protrusions, a plate provided with many small holes, or the like can be considered as a device that disturbs the waves due to the irregular reflection of the air waves.

This is shown in FIGS. 16, 17, and 19, respectively.
When the ultrasonic signal is reflected on the ceiling surface as shown in FIG. 23, it can be realized by attaching the sound absorbing material 100 to the reflection position (ceiling surface 98) as shown in FIGS. .

In the case where the ultrasonic signal is output from above the user M toward the floor as shown in FIG.
As shown in FIG. 5, this can be realized by attaching the sound absorbing material 100 on the floor surface 99.

When the ultrasonic signal is directed from the front of the apparatus to the user M as shown in FIG. 15, the layout is such that the wall 101 comes behind the user M as shown in FIG. And the sound absorbing material 100 is attached to the surface of the wall 101 as shown in FIG.

If the layout cannot be changed in this way, it is sufficient that something exists that blocks the ultrasonic signal between the user and the person behind the user. Since ultrasonic waves are transmitted by propagation of waves in the air, it is sufficient that there is a large flow of air therebetween.

Therefore, for example, as shown in FIG. 29, an air curtain generator 102 as an air curtain generating means is installed above the back of the user M (the ceiling surface 98), and the air is generated behind the user M. By generating the curtain 103, it is possible to prevent the sound signal from reaching by making it difficult for the ultrasonic wave to propagate backward due to this effect. Note that the method of using the automatic transaction apparatus 1 in this case is the same as the above-described example, and does not require any particular change.

Next, a second embodiment will be described. In the second embodiment, it is only necessary to send another sound signal only to the rear user so that the sound signal to the user in front of the apparatus is not transmitted. Information should be given. Here, since it is not preferable that the acoustic signal for the rear user affects the user M in front of the apparatus, if the acoustic signal from another parametric speaker is provided for the rear user, the acoustic signal is transmitted to the user M. Can be eliminated. FIG. 30 shows this state.

FIG. 30 shows a state in which another voice guide is being sent to another user N from another parametric speaker 110. This parametric speaker 1
In 10, a modulation signal is sent from a modulator 111 different from the modulator 54 in the present apparatus. Here, the modulator 111 receives input of an audio signal 112 for a rear user and signals from an oscillator 113 that generates an ultrasonic signal.

[0098] The audio signal is transmitted regardless of the operation of the present apparatus, and may be, for example, music or various kinds of guidance at a bank. In particular, if an explanation is given on how to handle an automatic transaction apparatus using the tactile pictogram, there is an additional advantage that an understanding of how to use the present apparatus can be obtained.

By the way, since it is not necessary to give individual guidance to the rear user N, it is meaningful that guidance can be given to many persons with one parametric speaker if possible. . For this purpose, a parametric speaker 110 for guiding to the user N behind is provided.
30 is transmitted obliquely from above as shown in FIG. 30 so as to be transmitted to the range where the ultrasonic waves can reach, the range of the transmission can be widened.

Further, when the present invention is applied to a place where a plurality of automatic transaction devices are installed, a plurality of parametric speakers 110 are not installed one by one in correspondence with each of the automatic transaction devices. It is also possible to deal with a user who is behind the automatic transaction device.

According to the information input / output device as described above, in the vicinity of the periphery of the touch panel, each of the plurality of segments at the peripheral end of the touch panel corresponds to a plurality of segments each having a fixed meaning. By providing a pictorial symbol display board on which pictorial symbols are formed, it is easy to know which key (segment) should be touched by the visually impaired without having to stroke the touch panel.

Further, on a surface corresponding to a plurality of segments at the peripheral end of the touch panel corresponding to each pictogram,
Each tactile point-like small protrusion is provided, and each small protrusion and each pictogram are integrally associated with each other.Furthermore, between each small protrusion and each corresponding pictogram, By forming the linear projections that tactilely guide the positional relationship of each, the corresponding relationship between each small projection and each pictogram is clarified, so that the visually impaired can not Can easily understand which key (segment) should be touched.

Therefore, it is possible to realize an information input device having a simple structure, which allows a visually impaired person to input desired information accurately and easily, and which does not impair the operability of a sighted person.

Further, according to the above-described automatic transaction apparatus, by using the information input device having the above-mentioned configuration, it can be easily operated even by a visually impaired person with a simple structure, and can be operated by a sighted person. It is possible to realize an automatic transaction device that does not impair the performance.

Furthermore, by providing voice guidance using a parametric speaker, it is possible to provide voice guidance only to the person who is operating. Therefore, in particular, when the visually impaired person checks the password or the amount of money, which is important information, it is possible to prevent the output voice information from being heard by anyone other than the person himself / herself.

Also, by reflecting the sound output from the parametric speaker to the touch panel or the ceiling surface, the sound can be heard from the touch panel which is the operation surface or the ceiling where the broadcast guidance is performed, and a natural interface can be provided to the operator. It can be provided, and the sound can be prevented from leaking behind the operator.

Further, by reflecting the audio output from the parametric speaker to a part of the housing formed in the concave surface, the audio output is further converged, and a higher output can be obtained.

Further, by providing a parametric speaker at the top of the apparatus, sound can be heard near the operator's ear.

Further, by providing the parametric speaker above the operator's head, the sound can be heard near the operator's ear, and the sound can be prevented from leaking behind the operator.

Further, by providing the parametric speaker at the lower part of the apparatus, it becomes easier for the operator to hear the sound if the operator faces down when operating the apparatus.

Further, by changing the output destination of information between the sighted person and the visually impaired person, information can be obtained from the display device for the sighted person and from the parametric speaker for the visually impaired person. Without impairment, the visually impaired person can obtain information most suitable for the user without knowing the information to others.

When information is notified by voice, important information such as a "personal identification number" and "amount" can be transmitted to the person without being known to others.

In the case where information is notified by voice, the initial guidance (“Welcome,” “Thank you,” etc.), which is information to be notified to many people, is transmitted to many people, and other information is transmitted to only the person himself / herself. be able to.

Further, a sound absorbing material is disposed at a place where the sound signal from the parametric speaker is reflected, a strong air curtain is formed where the sound signal from the parametric speaker does not reach, If guidance is given to the user from another parametric speaker, the voice signal to the user in front of the apparatus will not leak backward, and privacy and security will be ensured.

In the above-described embodiment, the case where the present invention is applied to an information input / output device or an automatic transaction device has been described. The present invention is applicable to other embodiments. For example, in a ticket vending machine at a station, this can be realized by setting the type of transaction as the type of ticket.

In the above embodiment, the description has been made on the assumption that the visually impaired person uses the apparatus. However, not only visually impaired persons but also sighted persons can use the apparatus.

Further, in the above embodiment, the normal screen and the screen for the visually impaired are set as different modes, and the circle symbol 4 in FIG.
It has been described that the modes are switched by pressing the buttons 7a and 47b for a predetermined time. However, it is not always necessary to divide the modes into two modes, and the mode may always be a mode for the visually impaired.

Further, the pictorial symbol 37 in FIG. 4 is merely an example, and need not be the same. For example, pictorial symbols as shown in FIG. 31 may be used. Since it is possible to identify the tactile symbol, the tactile pictogram may be used as it is. Further, the small projections 42 on the touch panel 5 may not necessarily be provided.

Here, FIG. 32 shows a specific display example in the information input / output device 11 when each of the pictorial symbols in FIG. 31 is used. In the figure, pictorial symbol 121 is “cancel”, pictorial symbol 122 is “payment (deposit)”, pictorial symbol 123 is “passbook entry (book entry)”, pictorial symbol 124 is “transfer”, pictorial symbol 125 is “correction”, The pictorial symbol 126 is “withdrawal (payment)” and the pictorial symbol 127
Indicates "Check Balance", the symbol 128 indicates "Confirm", the symbol 129 indicates "Million", and the symbol 130 indicates "Thousand". Reference numeral 131 denotes a pictorial symbol representing a numeric keypad (numerical key).

The flow charts shown in FIGS. 8 to 10 described as the flow of processing such as depositing and dispensing are merely examples, and the order in the middle is partially limited within the range where the original operation can be performed. There is no problem if the processing is replaced or processing is added or deleted as appropriate.

Further, in FIG. 3, it has been described that the parametric speaker 10 employs a spheroidal surface, but this need not be a spheroidal surface.
It may be like a paraboloid. In this case, as shown in FIG. 3, the ultrasonic wave does not converge to form a virtual sound source. However, as shown in FIG. 33, the ultrasonic wave can be made to travel substantially in parallel, depending on the arrangement of the transducers. The voice signal is demodulated with the same parametric effect.

[0122]

As described above in detail, according to the present invention, even a visually impaired person can accurately and easily input desired information, without impairing the operability of a sighted person, and It is possible to provide an information input / output device and an automatic transaction device that can prevent important information such as money and money from being heard by a person present behind the operator (user).

Further, according to the present invention, voice guidance can be given only to the operator (user) in front of the present apparatus, and another guide can be given to a person behind it. Thereby, both can obtain useful information, and it is possible to provide an information input / output device and an automatic transaction device in which important information of a user in front of the present device is hardly heard around.

[Brief description of the drawings]

FIG. 1 is a perspective view showing an external configuration of an automatic transaction apparatus according to an embodiment of the present invention.

FIG. 2 is a block diagram schematically showing an overall configuration of the automatic transaction apparatus.

FIG. 3 is a configuration diagram schematically showing a configuration of a parametric speaker.

FIG. 4 is a top view illustrating a configuration of an information input / output device.

FIG. 5 is a vertical sectional side view showing the configuration of the information input / output device.

FIG. 6 is a diagram for explaining the operation principle of the information input / output device.

FIG. 7 illustrates an example of a display screen of a liquid crystal display device.

FIG. 8 is a flowchart mainly illustrating an operation mainly focusing on a flow of operation.

FIG. 9 is a flowchart mainly illustrating an operation mainly focusing on a flow of operation.

FIG. 10 is a flowchart mainly illustrating an operation mainly focusing on a flow of operation.

FIG. 11 is a diagram showing a screen display example corresponding to operation steps.

FIG. 12 is a diagram showing a screen display example corresponding to an operation step.

FIG. 13 is a diagram showing a screen display example corresponding to an operation step.

FIG. 14 is a diagram showing a screen display example corresponding to operation steps.

FIG. 15 is a schematic diagram for explaining a second arrangement example of parametric speakers.

FIG. 16 is a schematic diagram for explaining a third arrangement example of parametric speakers.

FIG. 17 is a schematic diagram for explaining a fourth arrangement example of parametric speakers.

FIG. 18 is a schematic diagram for explaining a fifth arrangement example of parametric speakers.

FIG. 19 is a schematic diagram for explaining a sixth arrangement example of parametric speakers.

FIG. 20 is a schematic diagram for explaining that an audio signal from a parametric speaker reaches a rear user.

FIG. 21 is a schematic diagram for explaining that an audio signal from a parametric speaker reaches a rear user.

FIG. 22 is a perspective view showing an example of a sound absorbing material.

FIG. 23 is a schematic diagram for explaining an example of arrangement of sound absorbing materials.

FIG. 24 is a schematic diagram for explaining an example of arrangement of sound absorbing materials.

FIG. 25 is a schematic diagram for explaining an example of arrangement of sound absorbing materials.

FIG. 26 is a schematic view for explaining an example of arrangement of sound absorbing materials.

FIG. 27 is a schematic diagram for explaining an example of arrangement of sound absorbing materials.

FIG. 28 is a schematic view for explaining an example of arrangement of sound absorbing materials.

FIG. 29 is a schematic diagram for explaining an arrangement example of an air curtain generator.

FIG. 30 is a schematic diagram for explaining an example of arrangement of parametric speakers for a rear user.

FIG. 31 is a diagram showing another example of a pictorial symbol.

FIG. 32 is a schematic diagram showing a specific display example on the information input / output device when each of the pictorial symbols in FIG. 31 is used.

FIG. 33 is a schematic diagram for explaining a modification of the parametric speaker.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Automatic transaction apparatus, 1a ... Housing, 2 ... Hospitality operation part, 3 ... Bill slot, 4 ... Coin slot, 5 ... Touch panel, 6 ... Color liquid crystal display device, 7a, 7b, 7c ......
Pictogram display board (pictogram display section), 8 ... Card slot, 9 ...
… Passbook mouth, 10,110 …… parametric speaker,
11 Information input / output device, 12 Card reader / receipt printer unit, 13 Passbook printer unit, 14 Banknote deposit / withdrawal unit, 15 Coin deposit / withdrawal unit, 16 Control unit, 17 Voice guidance unit, 21 ... touch panel control unit, 22 ... display control unit, 23 ... storage unit, 25 ... main control unit, 37, 3
8, 39... Embossed pictograph, 51.
53: ultrasonic generator, 54, 111: modulator, 5
5, 112 ... audio signal, 56, 113 ... oscillator, 9
8 ... ceiling surface, 99 ... floor surface, 101 ... wall, 102 ...
... air curtain generator, 103 ... air curtain,
M: user (operator), N: rear user.

 ──────────────────────────────────────────────────続 き Continuing from the front page (72) Inventor Hiroyuki Kamio 70, Yanagimachi, Yukicho, Kawasaki, Kanagawa Prefecture Inside the Toshiba Yanagicho Plant Co., Ltd. (72) Inventor Hiroshi Matsuura 70 Yanagicho, Saiwai-ku, Kawasaki-shi, Kanagawa F-term in Toshiba Yanagimachi Plant (reference) 3E040 BA07 FH04 FJ05 FJ09 FL02 FL04 FL10

Claims (23)

[Claims] 1. A display means for displaying input information corresponding to a plurality of pieces of information as input items, and a predetermined input provided on the display means and selected from a plurality of pieces of input information displayed on the display means A touch panel input means capable of inputting information indicated by the input information corresponding to the contact position by touching a position corresponding to the information display location; and an audible signal of a signal having a frequency higher than the frequency band of the audible signal. Modulation means for amplitude-modulating the signal, conversion means for converting a signal modulated by the modulation means into an audio signal and outputting the signal, convergence means for converging the audio signal output by the conversion means, and convergence by the convergence means And a sound absorbing means installed at a predetermined portion corresponding to the direction of convergence of the sound signal obtained, and absorbing the sound signal converged by the convergence means. Information input / output device. 2. The information input / output device according to claim 1, wherein the audible signal is an audio signal for guiding an operation content of the information input / output device to the operator by voice. 3. A display means for displaying input information corresponding to a plurality of pieces of information as input items, and a predetermined input provided on the display means and among a plurality of pieces of input information displayed on the display means. By touching a position corresponding to a display location of information, a touch panel input unit capable of inputting information indicated by input information corresponding to the contact position, and a plurality of input information displayed on the display unit. In the case where a visually impaired person forms a plurality of uneven pictographs corresponding to each other and having a fixed meaning indicating the content of each input information, and inputs information through the touch panel input means. A pictorial symbol display unit for enabling the contents of the plurality of pieces of input information displayed on the display means to be identified based on the pictorial symbol; and an operation content for an operator of the information input / output device. Voice guidance means for outputting guidance information guided by voice, and a voice signal corresponding to the guidance information for guiding the operation contents to the operator of the information input / output device by a frequency higher than the frequency band of the voice signal Modulating means for modulating the amplitude of the signal; converting means for converting the signal modulated by the modulating means into an acoustic signal and outputting the signal; converging means for converging the acoustic signal output by the converting means; An information input / output device, comprising: a sound absorbing unit installed at a predetermined portion corresponding to the direction of convergence of the sound signal converged in step (a), and absorbing the sound signal converged by the converging unit. 4. The touch panel input means is formed in a plate shape and is installed in a substantially horizontal state, and an acoustic signal output from the convergence means is reflected by the horizontal touch panel input means so as to input the information. The conversion unit and the convergence unit are configured so as to face a ceiling surface in a room where an output device is installed, and the sound absorption is performed on the ceiling surface corresponding to a reflection direction of an acoustic signal reflected by the touch panel input unit. 4. The information input / output device according to claim 1, wherein means is provided. 5. A part of a housing of the information input / output device is formed in a spheroid or a paraboloid, and an acoustic signal output from the focusing means is reflected on the spheroid or a paraboloid to reflect the acoustic signal. The conversion unit and the convergence unit are configured so as to face a ceiling surface in a room where the information input / output device is installed, and correspond to a reflection direction of an acoustic signal reflected by the spheroid or paraboloid. 4. The information input / output device according to claim 1, wherein the sound absorbing unit is provided on the ceiling surface. 6. The conversion means and the convergence means so that an acoustic signal output from the convergence means is directed downward from above an operator operating the information input / output device, and the sound absorbing means is provided. 4. The information input / output device according to claim 1, wherein the information input / output device is installed on a floor surface where the operator is located. 7. The conversion means and the convergence means so that an acoustic signal output from the convergence means is directed upward from a lower part of an operator operating the information input / output device, and the sound absorbing means is provided. The information input / output device according to claim 1 or 3, wherein the information input / output device is installed on a ceiling surface located above the operator. 8. The conversion unit and the convergence unit so that an audio signal output from the convergence unit is output from the front of an operator operating the information input / output device.
A wall member is provided behind the operator to prevent the sound signal from reaching the rear, and the sound absorbing means is provided on a surface of the wall member.
Information input / output device as described. 9. A display means for displaying input information corresponding to a plurality of pieces of information as input items, and a predetermined input provided on the display means and among a plurality of pieces of input information displayed on the display means. By touching a position corresponding to a display location of information, a touch panel input unit capable of inputting information indicated by input information corresponding to the contact position, and a plurality of input information displayed on the display unit. In the case where a visually impaired person forms a plurality of uneven pictographs corresponding to each other and having a fixed meaning indicating the content of each input information, and inputs information through the touch panel input means. A pictorial symbol display section for enabling the contents of the plurality of pieces of input information displayed on the display means to be identified based on the pictorial symbol; and a pictorial symbol having a frequency higher than the frequency band of the first audible signal. First modulation means for amplitude-modulating a signal with a first audible signal; first conversion means for converting a signal modulated by the first modulation means into a first acoustic signal and outputting the first acoustic signal; First convergence means for converging a first sound signal output by the first conversion means and sending the first sound signal to an operator of the information input / output device; and frequency of a second audible signal. A second modulator for amplitude-modulating a signal having a frequency higher than the band with a second audible signal; and a second modulator for converting the signal modulated by the second modulator into a second acoustic signal and outputting the signal. Converting means, and converging the second audio signal output by the second converting means, and converting the second audio signal to another operator present behind the operator of the information input / output device. Information input / output characterized by comprising: second convergence means for sending; Apparatus. 10. The first audible signal is a voice signal for guiding an operation of the information input / output device by voice to the operator, and the second audible signal is the information input / output device. 10. An audio signal for guiding the use of the device by audio or an arbitrary music signal.
Information input / output device as described. 11. The first modulating means, the first converting means and the first converging means are provided for each of the information input / output devices, and the second modulating means, the second converting means and the second The information input / output device according to claim 9, wherein the convergence means is shared by a plurality of adjacent information input / output devices. 12. A display means for displaying input information corresponding to a plurality of pieces of information as input items, and a predetermined input provided on the display means and among a plurality of pieces of input information displayed on the display means. By touching a position corresponding to a display location of information, a touch panel input unit capable of inputting information indicated by input information corresponding to the contact position, and a plurality of input information displayed on the display unit. In the case where a visually impaired person forms a plurality of uneven pictographs corresponding to each other and having a fixed meaning indicating the content of each input information, and inputs information through the touch panel input means. A pictorial symbol display section for enabling the contents of a plurality of pieces of input information displayed on the display means to be identified based on the pictorial symbol; and a signal having a frequency higher than the frequency band of the audible signal. A modulating means for modulating the amplitude with an audible signal, a converting means for converting a signal modulated by the modulating means into an acoustic signal and outputting the acoustic signal, and converging the acoustic signal outputted by the converting means,
Convergence means for transmitting the acoustic signal to an operator of the information input / output device; and the operation so that the acoustic signal output from the convergence means does not reach the rear of the operator operating the information input / output device. And an air curtain generating means for generating an air curtain behind the user. 13. An automatic transaction apparatus for automatically performing a predetermined transaction by a user operation, a display means for displaying a plurality of pieces of input information related to transaction information necessary for the user to specify transaction contents. And contacting a position corresponding to a display position of a predetermined input information among a plurality of pieces of input information displayed on the display means, whereby input information corresponding to the contact position is provided. Touch panel input means capable of inputting transaction information to be indicated, and a voice signal for guiding the operation contents to the user of the automatic transaction apparatus by voice, and a signal having a frequency higher than the frequency band of the voice signal is amplified. A modulating means for modulating, a converting means for converting a signal modulated by the modulating means into an acoustic signal and outputting the acoustic signal, and converging the acoustic signal outputted by the converting means. Converging means, and sound absorbing means installed at a predetermined portion corresponding to the direction of convergence of the sound signal converged by the converging means and absorbing the sound signal converged by the converging means. Automatic transaction equipment. 14. An automatic transaction apparatus for automatically performing a predetermined transaction by a user's operation, a display means for displaying a plurality of input information related to transaction information necessary for the user to specify the transaction content. And contacting a position corresponding to a display position of a predetermined input information among a plurality of pieces of input information displayed on the display means, whereby input information corresponding to the contact position is provided. Touch panel input means capable of inputting transaction information shown, and a plurality of fixedly assigned meanings indicating the contents of each input information, respectively corresponding to the plurality of input information displayed on the display means. When a user who forms an uneven pictorial symbol and inputs transaction information via the touch panel input means is a visually impaired person, the information is displayed on the display means based on the pictorial symbol. A pictographic symbol display unit capable of identifying the contents of the plurality of input information shown; voice guidance means for outputting guidance information for guiding the operation contents to the user of the automatic transaction apparatus by voice; Modulation means for amplitude-modulating a signal having a frequency higher than the frequency band of the voice signal with a voice signal corresponding to the guidance information for guiding the operation content to the user of the transaction device by voice; Conversion means for converting a signal into an audio signal and outputting the signal; convergence means for converging the audio signal output by the conversion means; and a convergence means installed at a predetermined site corresponding to the convergence direction of the audio signal converged by the convergence means. An automatic transaction apparatus, comprising: a sound absorbing unit that absorbs the acoustic signal converged by the converging unit. 15. The touch panel input means is formed in a plate shape and is installed in a substantially horizontal state, and an acoustic signal output from the convergence means is reflected by the horizontal touch panel input means and the automatic transaction is performed. The conversion unit and the convergence unit are configured so as to face a ceiling surface in a room where the device is installed, and the sound absorbing unit is provided on the ceiling surface corresponding to a reflection direction of an acoustic signal reflected by the touch panel input unit. The automatic transaction apparatus according to claim 13, wherein the automatic transaction apparatus is installed. 16. A part of a housing of the automatic transaction apparatus is formed in a spheroid or a paraboloid, and an acoustic signal output from the convergence means is reflected on the spheroid or a paraboloid to reflect the acoustic signal. The conversion unit and the convergence unit are configured so as to face a ceiling surface in a room where the transaction device is installed, and the ceiling corresponding to a reflection direction of the acoustic signal reflected on the spheroidal surface or the paraboloid surface. The sound absorbing means is provided on a surface.
Automatic transaction device as described. 17. The conversion means and the convergence means so that the sound signal output from the convergence means goes downward from above the operator operating the automatic transaction apparatus, and the sound absorption means is provided. 15. The automatic transaction apparatus according to claim 13, wherein the automatic transaction apparatus is installed on a floor where the operator is located. 18. The conversion means and the convergence means are constituted so that an acoustic signal output from the convergence means is directed upward from a lower part of an operator operating the automatic transaction apparatus. 13. The device according to claim 13, wherein the device is installed on a ceiling surface located above the operator.
4. The automatic transaction device according to 4. 19. The conversion unit and the convergence unit so that an audio signal output from the convergence unit is output from the front of an operator who operates the automatic transaction apparatus.
15. The automatic apparatus according to claim 13, wherein a wall member is provided behind the operator so that the acoustic signal does not reach the rear side, and the sound absorbing means is provided on a surface of the wall member. Trading equipment. 20. An automatic transaction apparatus for automatically performing a predetermined transaction by a user's operation, a display means for displaying a plurality of pieces of input information related to transaction information necessary for the user to specify transaction contents. And contacting a position corresponding to a display position of a predetermined input information among a plurality of pieces of input information displayed on the display means, whereby input information corresponding to the contact position is provided. Touch panel input means capable of inputting transaction information shown, and a plurality of fixedly assigned meanings indicating the contents of each input information, respectively corresponding to the plurality of input information displayed on the display means. When a user who forms an uneven pictorial symbol and inputs transaction information via the touch panel input means is a visually impaired person, the information is displayed on the display means based on the pictorial symbol. A pictorial symbol display for enabling identification of the contents of the plurality of input information shown, and first modulation means for amplitude-modulating a signal having a frequency higher than the frequency band of the first audible signal with the first audible signal And a first conversion means for converting the signal modulated by the first modulation means into a first audio signal and outputting the first audio signal; and converging the first audio signal output by the first conversion means. , The operator of the automatic transaction apparatus,
A first convergence means for transmitting an acoustic signal of the following, a second modulation means for amplitude-modulating a signal having a frequency higher than the frequency band of the second audible signal with the second audible signal, A second conversion unit that converts the modulated signal into a second audio signal and outputs the second audio signal; and converges the second audio signal output by the second conversion unit. And a second convergence means for sending the second acoustic signal to another operator located behind. 21. The first audible signal is a voice signal for guiding the operation of the automatic transaction apparatus to an operator of the automatic transaction apparatus, and the second audible signal is a signal of the automatic transaction apparatus. A voice signal for guiding the method of use by voice, a voice signal for advertising a financial institution where the automatic transaction apparatus is installed, or an arbitrary music signal. 20. The automatic transaction apparatus according to 20. 22. The first modulating means, the first converting means, and the first converging means are provided for each automatic transaction apparatus, and the second modulating means, the second converting means, and the second converging means are provided. 21. The automatic transaction apparatus according to claim 20, wherein the means is shared by a plurality of adjacent automatic transaction apparatuses. 23. An automatic transaction apparatus for automatically performing a predetermined transaction by a user's operation, a display means for displaying a plurality of pieces of input information relating to transaction information necessary for the user to specify transaction contents. And contacting a position corresponding to a display position of a predetermined input information among a plurality of pieces of input information displayed on the display means, whereby input information corresponding to the contact position is provided. Touch panel input means capable of inputting transaction information shown, and a plurality of fixedly assigned meanings indicating the contents of each input information, respectively corresponding to the plurality of input information displayed on the display means. When a user who forms an uneven pictorial symbol and inputs transaction information via the touch panel input means is a visually impaired person, the information is displayed on the display means based on the pictorial symbol. A pictographic symbol display unit capable of identifying the contents of the plurality of input information shown; voice guidance means for outputting guidance information for guiding the operation contents to the user of the automatic transaction apparatus by voice; Modulation means for amplitude-modulating a signal having a frequency higher than the frequency band of the voice signal with a voice signal corresponding to the guidance information for guiding the operation content to the user of the transaction device by voice; A conversion unit that converts the signal into an audio signal and outputs the audio signal; and converges the audio signal output by the conversion unit.
Convergence means for sending the audio signal to the operator of the automatic transaction apparatus; and an audio signal output from the convergence means so that the audio signal does not reach the operator behind the automatic transaction apparatus. An automatic transaction device, comprising: an air curtain generating means for generating an air curtain at the rear.