HUP0101578A2 - Eljárás távközlési hálózaton keresztül nyújtott szolgáltatások kiválasztására vonatkozó tanácsadásra - Google Patents

Eljárás távközlési hálózaton keresztül nyújtott szolgáltatások kiválasztására vonatkozó tanácsadásra

Info

Publication number
HUP0101578A2
HUP0101578A2 HU0101578A HUP0101578A HUP0101578A2 HU P0101578 A2 HUP0101578 A2 HU P0101578A2 HU 0101578 A HU0101578 A HU 0101578A HU P0101578 A HUP0101578 A HU P0101578A HU P0101578 A2 HUP0101578 A2 HU P0101578A2
Authority
HU
Hungary
Prior art keywords
customer
orders
services
telecommunications network
services offered
Prior art date
Application number
HU0101578A
Other languages
English (en)
Inventor
Jorma Jormakka
Timo Simula
Original Assignee
Elisa Communications Oyj
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Elisa Communications Oyj filed Critical Elisa Communications Oyj
Publication of HUP0101578A2 publication Critical patent/HUP0101578A2/hu
Publication of HUP0101578A3 publication Critical patent/HUP0101578A3/hu

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47End-user applications
    • H04N21/472End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content
    • H04N21/47202End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content for requesting content on demand, e.g. video on demand
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/258Client or end-user data management, e.g. managing client capabilities, user preferences or demographics, processing of multiple end-users preferences to derive collaborative data
    • H04N21/25866Management of end-user data
    • H04N21/25891Management of end-user data being end-user preferences
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47End-user applications
    • H04N21/482End-user interface for program selection
    • H04N21/4826End-user interface for program selection using recommendation lists, e.g. of programs or channels sorted out according to their score
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/81Monomedia components thereof
    • H04N21/816Monomedia components thereof involving special video data, e.g 3D video
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/16Analogue secrecy systems; Analogue subscription systems
    • H04N7/173Analogue secrecy systems; Analogue subscription systems with two-way working, e.g. subscriber sending a programme selection signal
    • H04N7/17309Transmission or handling of upstream communications
    • H04N7/17336Handling of requests in head-ends

Landscapes

  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Databases & Information Systems (AREA)
  • Human Computer Interaction (AREA)
  • Computer Graphics (AREA)
  • Software Systems (AREA)
  • Exchange Systems With Centralized Control (AREA)
  • Telephonic Communication Services (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Facsimiles In General (AREA)

Abstract

A találmány tárgya eljárás távközlési hálózaton keresztül nyújtottszolgáltatások kiválasztására vonatkozó tanácsadásra. A találmányszerinti eljárás lényege, hogy statisztikai információkat gyűjtenek beegy ügyfélről (A); eltárolják az ügyfél (A) által leadottmegrendelések időrendi sorrendjét, melynek keretében eltárolják azügyfél (A) által egy meghatározott időtartam alatt leadott összesmegrendelés számát, valamint az ügyfél (A) által egy meghatározottkategóriában leadott összes megrendelés számát; eltárolják aszolgáltatásokra vonatkozó megrendelések időrendi sorrendjét, melynekkeretében eltárolják legalább a szolgáltatásokra vonatkozó összesmegrendelés számát, valamint egy bizonyos szolgáltatásra vonatkozóösszes megrendelés számát; legalább az eltárolt információk alapjánsúlyozzák a felkínált szolgáltatásokat; és a súlyozottszolgáltatásokat súlyuk szerint sorba rendezve kínálják az ügyfélnek(A). Ó
HU0101578A 1998-09-30 1999-09-30 Method for giving advice on selecting services offered via telecommunications network HUP0101578A3 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FI982122A FI982122A (fi) 1998-09-30 1998-09-30 Menetelmä televerkon kautta tapahtuvan palvelun tilauksen, esimerkiksi tilausvideopalvelun valinnan ohjaukseksi
PCT/FI1999/000806 WO2000022825A1 (en) 1998-09-30 1999-09-30 Method for giving advice on selecting services offered via telecommunications network

Publications (2)

Publication Number Publication Date
HUP0101578A2 true HUP0101578A2 (hu) 2001-09-28
HUP0101578A3 HUP0101578A3 (en) 2002-04-29

Family

ID=8552614

Family Applications (1)

Application Number Title Priority Date Filing Date
HU0101578A HUP0101578A3 (en) 1998-09-30 1999-09-30 Method for giving advice on selecting services offered via telecommunications network

Country Status (12)

Country Link
EP (1) EP1119972B1 (hu)
AT (1) ATE215766T1 (hu)
AU (1) AU5987199A (hu)
DE (1) DE69901193T2 (hu)
EE (1) EE03844B1 (hu)
ES (1) ES2174651T3 (hu)
FI (1) FI982122A (hu)
HU (1) HUP0101578A3 (hu)
IL (1) IL140237A0 (hu)
NO (1) NO20006187L (hu)
PL (1) PL344754A1 (hu)
WO (1) WO2000022825A1 (hu)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10119067A1 (de) 2001-04-18 2002-10-31 Bosch Gmbh Robert Verfahren zum Abspielen von Multimediadaten mit einem Unterhaltungsgerät

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5351075A (en) * 1990-03-20 1994-09-27 Frederick Herz Home video club television broadcasting system
US5758257A (en) * 1994-11-29 1998-05-26 Herz; Frederick System and method for scheduling broadcast of and access to video programs and other data using customer profiles
JP2827946B2 (ja) * 1995-02-09 1998-11-25 日本電気株式会社 動画検索システム
WO1997048230A1 (en) * 1996-06-13 1997-12-18 Starsight Telecast, Inc. Method and apparatus for searching a guide using program characteristics
US6163316A (en) * 1997-01-03 2000-12-19 Texas Instruments Incorporated Electronic programming system and method

Also Published As

Publication number Publication date
ES2174651T3 (es) 2002-11-01
PL344754A1 (en) 2001-11-19
FI982122A0 (fi) 1998-09-30
IL140237A0 (en) 2002-02-10
EP1119972B1 (en) 2002-04-03
WO2000022825A1 (en) 2000-04-20
HUP0101578A3 (en) 2002-04-29
NO20006187D0 (no) 2000-12-06
EP1119972A1 (en) 2001-08-01
NO20006187L (no) 2001-03-30
DE69901193D1 (de) 2002-05-08
FI982122A (fi) 2000-03-31
ATE215766T1 (de) 2002-04-15
AU5987199A (en) 2000-05-01
EE03844B1 (et) 2002-08-15
EE200000779A (et) 2002-04-15
DE69901193T2 (de) 2002-11-28

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