ES2174651T3 - Metodo para asesorar la seleccion de servicios mediante una red de telecomunicacion. - Google Patents

Metodo para asesorar la seleccion de servicios mediante una red de telecomunicacion.

Info

Publication number
ES2174651T3
ES2174651T3 ES99970541T ES99970541T ES2174651T3 ES 2174651 T3 ES2174651 T3 ES 2174651T3 ES 99970541 T ES99970541 T ES 99970541T ES 99970541 T ES99970541 T ES 99970541T ES 2174651 T3 ES2174651 T3 ES 2174651T3
Authority
ES
Spain
Prior art keywords
services
orders
total number
customer
selection
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
ES99970541T
Other languages
English (en)
Inventor
Jorma Jormakka
Timo Simula
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Elisa Communications Oyj
Original Assignee
Elisa Communications Oyj
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Elisa Communications Oyj filed Critical Elisa Communications Oyj
Application granted granted Critical
Publication of ES2174651T3 publication Critical patent/ES2174651T3/es
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47End-user applications
    • H04N21/472End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content
    • H04N21/47202End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content for requesting content on demand, e.g. video on demand
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/258Client or end-user data management, e.g. managing client capabilities, user preferences or demographics, processing of multiple end-users preferences to derive collaborative data
    • H04N21/25866Management of end-user data
    • H04N21/25891Management of end-user data being end-user preferences
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47End-user applications
    • H04N21/482End-user interface for program selection
    • H04N21/4826End-user interface for program selection using recommendation lists, e.g. of programs or channels sorted out according to their score
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/81Monomedia components thereof
    • H04N21/816Monomedia components thereof involving special video data, e.g 3D video
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/16Analogue secrecy systems; Analogue subscription systems
    • H04N7/173Analogue secrecy systems; Analogue subscription systems with two-way working, e.g. subscriber sending a programme selection signal
    • H04N7/17309Transmission or handling of upstream communications
    • H04N7/17336Handling of requests in head-ends

Landscapes

  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Databases & Information Systems (AREA)
  • Human Computer Interaction (AREA)
  • Computer Graphics (AREA)
  • Software Systems (AREA)
  • Exchange Systems With Centralized Control (AREA)
  • Telephonic Communication Services (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Facsimiles In General (AREA)

Abstract

Método para proporcionar asesoramiento en servicios de selección, tales como servicio de demanda de vídeo, ofrecidos a través de la red de telecomunicaciones, en cuyo método se reúne información estadística de un cliente (A), caracterizado porque dicho método comprende las siguientes etapas: - almacenar la historia de los pedidos realizados por el cliente (A) que cubre como mínimo los siguientes elementos: - número total de pedidos (Na) pasados por dicho cliente (A) en un determinado período de tiempo, y - número total de pedidos (Nia) pasados por dicho cliente (A) en una determinada categoría (i) - almacenar la historia de pedidos de los servicios que cubren como mínimo los siguientes elementos: - número total de pedidos (Nt) de servicio, y - número total de pedidos (Nv) por elemento de servicio, - calificar los servicios ofrecidos en base, como mínimo, a dicha información almacenada, y - ofrecer servicios de dicho cliente (A) en orden ponderado basado en dicha calificación de servicios.
ES99970541T 1998-09-30 1999-09-30 Metodo para asesorar la seleccion de servicios mediante una red de telecomunicacion. Expired - Lifetime ES2174651T3 (es)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
FI982122A FI982122A (fi) 1998-09-30 1998-09-30 Menetelmä televerkon kautta tapahtuvan palvelun tilauksen, esimerkiksi tilausvideopalvelun valinnan ohjaukseksi

Publications (1)

Publication Number Publication Date
ES2174651T3 true ES2174651T3 (es) 2002-11-01

Family

ID=8552614

Family Applications (1)

Application Number Title Priority Date Filing Date
ES99970541T Expired - Lifetime ES2174651T3 (es) 1998-09-30 1999-09-30 Metodo para asesorar la seleccion de servicios mediante una red de telecomunicacion.

Country Status (12)

Country Link
EP (1) EP1119972B1 (es)
AT (1) ATE215766T1 (es)
AU (1) AU5987199A (es)
DE (1) DE69901193T2 (es)
EE (1) EE03844B1 (es)
ES (1) ES2174651T3 (es)
FI (1) FI982122A (es)
HU (1) HUP0101578A3 (es)
IL (1) IL140237A0 (es)
NO (1) NO20006187L (es)
PL (1) PL344754A1 (es)
WO (1) WO2000022825A1 (es)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10119067A1 (de) 2001-04-18 2002-10-31 Bosch Gmbh Robert Verfahren zum Abspielen von Multimediadaten mit einem Unterhaltungsgerät

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5351075A (en) * 1990-03-20 1994-09-27 Frederick Herz Home video club television broadcasting system
US5758257A (en) * 1994-11-29 1998-05-26 Herz; Frederick System and method for scheduling broadcast of and access to video programs and other data using customer profiles
JP2827946B2 (ja) * 1995-02-09 1998-11-25 日本電気株式会社 動画検索システム
WO1997048230A1 (en) * 1996-06-13 1997-12-18 Starsight Telecast, Inc. Method and apparatus for searching a guide using program characteristics
US6163316A (en) * 1997-01-03 2000-12-19 Texas Instruments Incorporated Electronic programming system and method

Also Published As

Publication number Publication date
EP1119972A1 (en) 2001-08-01
NO20006187D0 (no) 2000-12-06
WO2000022825A1 (en) 2000-04-20
DE69901193D1 (de) 2002-05-08
HUP0101578A2 (hu) 2001-09-28
IL140237A0 (en) 2002-02-10
EE03844B1 (et) 2002-08-15
DE69901193T2 (de) 2002-11-28
NO20006187L (no) 2001-03-30
EE200000779A (et) 2002-04-15
ATE215766T1 (de) 2002-04-15
FI982122A0 (fi) 1998-09-30
PL344754A1 (en) 2001-11-19
AU5987199A (en) 2000-05-01
FI982122A (fi) 2000-03-31
EP1119972B1 (en) 2002-04-03
HUP0101578A3 (en) 2002-04-29

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