Classifications

• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
  • G06Q30/00—Commerce
  • G06Q30/06—Buying, selling or leasing transactions
  • G06Q30/0645—Rental transactions; Leasing transactions
• • G—PHYSICS
  • G07—CHECKING-DEVICES
  • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
  • G07C5/00—Registering or indicating the working of vehicles
  • G07C5/08—Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
  • G07C5/0841—Registering performance data
  • G07C5/085—Registering performance data using electronic data carriers
• • G—PHYSICS
  • G07—CHECKING-DEVICES
  • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
  • G07B15/00—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points
• • G—PHYSICS
  • G07—CHECKING-DEVICES
  • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
  • G07C5/00—Registering or indicating the working of vehicles
  • G07C5/008—Registering or indicating the working of vehicles communicating information to a remotely located station

Definitions

• the present invention relates to a method for detecting incidents on a vehicle proposed for rental. It also relates to a system implementing such a method and an installation implementing such a method or such a system.
• the field of the invention is the field of automated rental of vehicles on one or more rental sites, and in particular the field of management of vehicles offered for rental, particularly in terms of detection of incidents occurring on the premises. vehicles and user assistance throughout a rental. It concerns in particular the automated rental of electric vehicles.
• Automated vehicle leasing is a growing field. Agglomerations wishing to reduce the number of vehicles on their territory set up automated vehicle rental systems.
• Vehicles offered for rental may be subject to incidents such as road accidents or damage during their rentals. There is currently no automated incident detection method and system.
• An object of the present invention is to overcome the aforementioned drawbacks.
• Another object of the invention is to provide a method and a system for automatically detecting incidents occurring on a vehicle when used as part of an automated rental.
• the invention proposes to achieve at least one of the aforementioned objects by a method for automatically detecting incidents occurring on a vehicle during its use, in particular in the context of automated vehicle rental, said method comprising the following steps :
• the method according to the invention may also comprise an inscription of a data relating to the incident in association with the user's identifier.
• the method according to the invention makes it possible to perform automated detection of incidents and to identify the users involved in these incidents.
• the method according to the invention makes it possible to detect incidents without the intervention of an operator and thus avoids the time and the personnel necessary for such an intervention.
• the method according to the invention also makes it possible to avoid fraud related to incidents that would not be declared by the users.
• the method according to the invention makes it possible to detect, in an automated manner, incidents occurring on each of the vehicles proposed for rental in order to trigger maintenance or first aid operations, and thus to better manage the fleet of vehicles proposed for sale. rent and better ensure the safety of the users of the service.
• the transmission step may further include a transmission of data relating to the time of the incident, for example to precisely determine the user involved in the incident and therefore the user who will be responsible for damage to the incident. vehicle if the user is at fault in the incident.
• the time of the incident may be the time of transmission of the data relating to the incident by the vehicle.
• the time used is then a time determined by the telecommunications network which is responsible for transmitting the message.
• the time of the incident is the time of detection of the incident by the sensor, for example the time of triggering of the sensor, determined at the level of the vehicle, for example by means of a clock synchronized with a clock of the central site which avoids committing an odd and run the risk of identifying another user of the vehicle, in the case where the transmission is not carried out immediately after the detection of the abnormal state of the sensor, case occurring in particular when the vehicle is not in the coverage area of the network used for the transmission of data at the time of the detection of the incident.
• the transmission step may further comprise a transmission of identification data relating to the vehicle.
• This identification data can in particular be an identifier written in the contents of an incident message by the vehicle.
• the method according to the invention may comprise a step of extracting this identifier. This extraction is particularly easy if the message is constructed according to a given and known frame.
• It can also be constituted by the vehicle's telephone number by which the message is transmitted to the central site, also readable by the server even if it is not included in the content of the message.
• the identifier of the user is a stored identification data, for example in a database at the central site, in association with a vehicle identification data and in association with at least one time data that can be compared to the time of the incident.
• Such a database can indeed store for example, the start time and the end time of a rental made by a user with a user identifier and a vehicle identifier. We then check that the time of the incident is in the slot between the start and end times.
• the method according to the invention may further comprise a step of writing a data item relating to the incident in association with the identifier of the vehicle.
• a data item relating to the incident in association with the identifier of the vehicle.
• Such an inscription makes it possible to follow the vehicle after the hiring, and to intervene on the vehicle to first establish if the vehicle is suitable to be rented and if not to declare it "broken down" and to carry out a maintenance on the vehicle.
• the method according to the invention may furthermore comprise a sequence for processing the incident following receipt of the data relating to the incident.
• the method according to the invention may comprise a step of analyzing the data received by the central site, said analysis providing a level of severity of the incident.
• the method according to the invention may comprise at least two incident processing sequences each associated with a level of severity.
• a particular processing sequence may be associated with each severity level.
• At least one treatment sequence may comprise at least one of the following steps:
• - alert for example in the form of a call or a message, a third party to report the incident, especially emergency alert.
• the incident data transmitted by the sensor may include data relating to:
• the method according to the invention may further comprise a step of collecting additional data, relative to:
• At least one other sensor in the vehicle for example a speed sensor, a direction sensor, a sensor for the on / off state of the engine, etc. ; and or
• At least one vehicle component for example the vehicle brakes, the vehicle wheels, an opening of the vehicle, a vehicle airbag, etc.
• the method further comprises transmitting at least one of these data from the vehicle to the central site.
• the additional data may be transmitted to the central site with and incidental data, for example in the incident message, or subsequently following eg a request from the central site.
• the method according to the invention may further comprise a step of determining a vehicle status, in particular to determine whether the vehicle was temporarily parked or stopped at the time of the incident, for example by consulting a vehicle. database storing such a status.
• an automated detection system of incidents occurring on a vehicle during its use particularly in the context of automated vehicle rental, said system comprising:
• At least one incident detection sensor such as for example an impact sensor or an air bag trigger sensor,
• a wireless communication network such as a mobile telephone network, for example in a message constructed in a predetermined format and / or frame, and
• means for determining a datum, called an identifier, relating to a user of said vehicle during said detection comprising for example a database in which said user identifier is registered in association with a vehicle identifier.
• the method according to the invention may further comprise, in a preferred version, means for registering at least one piece of data relating to the incident in association with the identifier of the user.
• the system according to the invention may further comprise a module, said central unit, arranged in the vehicle and connected to the incident detection sensor, said central unit being further connected to at least one other sensor in said vehicle and / or at least one member of said vehicle, for collecting data, said additional, relating to said other sensor and / or said body, said additional data being then transmitted to the central site.
• the transmission means comprise a communication module, said vehicle, arranged in the vehicle and a communication module, called central, arranged at the central site, able to cooperate to transmit data between the vehicle and the central site through a wireless communication network, for example a mobile network type GPRS or 3G.
• a wireless communication network for example a mobile network type GPRS or 3G.
• an automated vehicle rental facility comprising a plurality of rental sites, said installation comprising a management system according to the invention or means for implementing the steps of the method according to the invention. the invention.
• FIGURE 1 is a schematic representation of a vehicle rental installation implementing the method according to the invention.
• FIG. 2 is a diagrammatic representation in the form of a diagram of one embodiment of a method according to the invention.
• FIG. 1 is a schematic representation of an automated rental facility for electric vehicles implementing the reservation method according to the invention.
• the installation 100 represented in FIG. 1 comprises a central site 102 connected to several sites - or stations - 104i-104 n , said to be leased through a wireless communication network 106, for example GPRS, or a wired network, for example of the DSL or LAN type.
• a wireless communication network 106 for example GPRS, or a wired network, for example of the DSL or LAN type.
• each site 104 is connected to the central site via the two separate networks, which allows a continuous connection even if one of the networks is faulty.
• Each rental site 104 includes a rental terminal 110 for the rental of a vehicle and a plurality of charging terminals 112-116, each charging terminal being provided for charging a vehicle equipped with an electric battery to a parking space, to know the parking spaces 118-122.
• Some rental sites 104 include a subscription terminal 108 for registration of a new subscriber.
• the central site 102 can be connected directly to each of the terminals of a rental site 104 through the network 106 or only to the subscription terminal and / or to the rental terminal and / or charging terminals 112-116. .
• At least two terminals of a rental site are connected to each other through a wired connection (not shown).
• the central site 102 includes a central management server 124, a calculation and analysis module 126, called central, and a central communication module 128.
• the central site 102 furthermore comprises a database 132 in which are registered in association with each vehicle identifier, the identifier of the user to whom this vehicle is leased, a real status of the vehicle, for example "available”, “ no available, "in maintenance”, “leased”, and a condition of the vehicle ie "stationary”, "in motion”, etc.
• the central site 102 is in communication, through a communication network 132, for example GPRS, with electric vehicles 134i-134 m, through the mod ule central communication 136 and a communication 136i housing -136 m , vehicle d it, arranged in each of the vehicles 134.
• a communication network 132 for example GPRS
• electric vehicles 134i-134 m through the mod ule central communication 136 and a communication 136i housing -136 m , vehicle d it, arranged in each of the vehicles 134.
• Chaq ue 134i-134 m vehicle is also equipped with a modulus 138i- 138 m GPS geolocation type for determining the vehicle position, a calculation module and 140i-140 m for analysis of query sensors 142i-142 m of shocks or other sensors of the vehicle 134 and to analyze the state of these sensors 142i-142 m .
• Each vehicle 134 further comprises other sensors (not shown), for example sensors for triggering airbags in the vehicle 134, vehicle motion sensors 134, vehicle speed sensors 134, sensors operation of the vehicle engine 134, etc.
• the central site 102 is furthermore in communication with operators 144, each being provided with a communication device 146 integrating geolocation modules such as a PDA provided with a GPS model.
• Each operator 150 is made to move in the area covered by the rental facility 100 and intervene on the vehicles 134 for the execution of the tasks entrusted to them by the central server 132 or by a supervisor at the site level. central 102.
• the installation 100 manages a plurality of electric vehicles offered for rental and operators are provided to intervene on the vehicles offered for rental in order to perform predetermined tasks or not.
• FIGURE 2 is a diagrammatic representation in the form of a diagram of an embodiment of a method according to the invention.
• the method 200 shown in FIG. 2 is triggered during the running of a vehicle of a rental installation, for example the rental facility 100 of FIG. 1.
• This vehicle is being rented by a user, this which means that it has been previously allocated to the user and that a central server, for example the server 124, stores in a database, for example the database 130, a user identification data item in association with a vehicle identification data.
• the method 200 is initiated by the occurrence of an incident, for example an impact with another vehicle.
• the method comprises a step 202 for detecting the shock by one or more impact sensors, for example the sensors 142.
• the detection signal is sent immediately to a central unit of the vehicle, for example the calculation and analysis module 140 of the vehicle.
• the shock sensor signal may include data relating to many parameters such as the force of the impact, the location of the impact, the direction of impact, and the time of the impact.
• the time of the impact can also be provided subsequently by a vehicle clock connected to the central unit of the vehicle, in particular synchronized with a clock of the central site.
• the central unit is connected to many other sensors and vehicle components and obtains, in step 204, additional data from these sensors and / or these vehicle components, these data being able to relate to the airbag trigger, the vehicle movement, vehicle speed, engine stop / start, etc.
• the central unit also obtains the position of the vehicle from a GPS beacon, for example the GPS beacon 138 of FIG.
• the vehicle identifier, the data transmitted by the shock sensor, the position data transmitted by the GPS beacon and the set of additional data are transmitted to a central server.
• management system for example the server 124, located on a remote central site, for example the central site 102, in the form for example of a message whose format and frame are predetermined to facilitate the analysis of data by the central server.
• Transmission of the vehicle message to the central site can be carried out via a communication module arranged at the vehicle, for example the vehicle communication module 136, and a communication module arranged at the site central, for example the central communication module 128, through a wireless communication network, for example the communication module 132.
• the central server determines the identifier of the vehicle from which the message comes by extracting this identifier from the message.
• the central server can determine this identifier by consulting a database in which the vehicle's call number is associated with its identifier.
• the central server extracts the shock sensor trigger time and writes incident data to a database in association with the vehicle identifier.
• the data or data registered in association with the identifier of the vehicle in the database include the declaration of the vehicle unavailable for rent when relocated to a rental site. In this case, one can make sure before giving back the vehicle to rent that it is well compliant and that a user who rents it following the incident runs no additional risk.
• the central server consults the vehicle rental history to determine the user, and more particularly the user's identifier, renting the vehicle at the time extracted and associate him with at least one piece of data indicating that there was a shock / accident.
• a database of the central server stores for each user the start time and the end time of the rental. This step is therefore performed by comparing the time extracted with the start time, and possibly the end time of the rental or the last uses of the vehicle.
• the data or data registered in association with the identifier of the user in the database allow further processing of the disaster, even if it has not been declared by the user.
• the central server may also consult at least one piece of data relating to the status of the vehicle, at step 212, at the said time in one of its databases. It can for example determine if the vehicle was temporarily parked or stopped at the appointed time. Such parking may be declared by a user who wishes to stop at a station location without stopping the rental of the vehicle.
• step 214 the management server then analyzes all these data to determine:
• the central server still sends, in step 216, a message to the vehicle that displays it on its interface screen, asking the user to declare the incident, for example.
• the message is displayed on the vehicle user interface at step
• the user declares the disaster, for example through the user interface, then the user is allowed to continue his rental.
• step 220 An operator is alerted at step 220 to intercept the vehicle at the end of rental to see and record the damage. If in step 218, the user does not declare the claim and does not respond to the message, a call is made to the vehicle or to a user's telephone number, at step 222, to ensure that the user is not injured.
• Step 220 is then performed.
• the vehicle can be interrogated about its position at step 224 to determine if the vehicle is mobile. If the vehicle position has not moved, it is likely that the user is injured and can not answer the calls.
• Helpers are alerted at step 226 to go to the scene of the accident.
• Such an alert can be achieved for example by sending an SMS to a predetermined emergency call number stored in a server database.
• the SMS may include data such as the position of the vehicle and the time of the incident and possibly the registration of the vehicle. If in step 214, the analysis of the data by the management server determines that the accident is serious, for example because an airbag has been triggered, step 218 or step 226 of warning of rescue is carried out following step 214.
• an alerting step of an operator can be performed to ask him to go go to the scene to make an inventory of the vehicle.
• the process according to the invention can comprise numerous variants:
• - additional data may be transmitted with the message or, conversely, no additional data is transmitted and the message only includes the abnormal state of the sensor,
• the processing sequence after data analysis can be optional.
• the system can also be set to trigger a single processing sequence regardless of the incident and the severity of the incident. It is also conceivable that no processing sequence is planned.

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• 2011
  • 2011-09-30 FR FR1158799A patent/FR2980886A1/fr not_active Withdrawn
• 2012
  • 2012-09-27 EP EP12779101.0A patent/EP2761602A1/de not_active Withdrawn
  • 2012-09-27 WO PCT/FR2012/052178 patent/WO2013045839A1/fr active Application Filing
• 2015
  • 2015-01-28 HK HK15100933.3A patent/HK1200582A1/xx unknown

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