EP2307300B1 - Method for controlling an elevator system with consideration for disabled persons and privileged users - Google Patents

Description

The invention relates to a method for controlling an elevator installation according to the preamble of patent claim 1.

An elevator system conveys a passenger between floors of a building with an elevator car. For this purpose, the passenger already enters his call in front of the car for destination call controls. In an elevator installation with several elevator cars, the destination call control allocates the destination call to that elevator car which stores the destination call as cheaply as possible, that is to say as far as possible. operated with the shortest possible waiting time or the shortest possible target time. The waiting time is the time between call input and opening a landing door on arrival of the elevator car on the start floor. The target time is the time between call input and opening a landing door on arrival of the elevator car on the destination floor.

EP1193207A1 discloses a method for controlling a multi-cabin elevator installation. The multiple cabin has several elevator cars. The elevator cars are arranged in such a way that, when the multi-compartment car stops, passengers can enter the elevator cars from several start floors at the same time. Accordingly, the multi-cabin with a ride also serves several destination floors, but each with only one of the multiple cabins. The passenger steps onto the starting floor, from where an elevator car carries him as directly as possible to his destination floor. In many cases, either the start floor diverges from its current location or the floor of the call input or the approached destination floor deviates from the desired destination floor.

JP2003040535 describes a lift with a special mode for disabled passengers.

US2002023804A1 discloses an elevator system which gives a passenger a prioritized access to a car.

GB2216683A discloses an elevator system that allows a passenger to select from a cabin.

JP2002120976 describes an elevator system in which a mobile phone serves as a control device for the elevator system.

WO2007130009A1 discloses an elevator group system for large objects.

Object of the present invention is to further develop this method and avoid the use of stairs, unsafe or arduous routes, etc. as possible.

This object is achieved by the invention according to the definition of the characterizing features of independent claim 1.

In the inventive method for controlling an elevator installation with several elevator cars per elevator shaft, a destination call is made to a desired destination floor by at least one passenger on a call input floor and at least one destination call control for the destination call at least one most favorable call allocation for a transport of the passenger through the elevator car of a Starting floor determined on a destination floor; if at least one disadvantage parameter is set, the destination call controller determines at least one disadvantage-free call allocation for a transport of the passenger by the elevator car from a start floor to a destination floor, where the start floor is necessarily equal to the call input floor.

This has the advantage that a passenger with disadvantage disadvantaged from a start floor, which is as equal as possible to the call input floor, most often transported directly to the destination floor. The disadvantaged passenger is thus able to participate more easily in social life, maintain social contacts, gain further education, and engage in gainful employment.

Advantageous developments of the invention are described in the dependent claims.

Advantageously, if no disadvantage parameter is set, at least one most favorable call allocation for a transport of the passenger by the elevator car from a start floor to a destination floor is provided by the destination call control Determines at which the start floor is not necessarily equal to the call input floor or the destination floor is not necessarily equal to the desired destination floor / are.

This has the advantage that passengers without disadvantage receive a favorable call allocation, in which the starting floor is not necessarily equal to the call input floor or the destination floor is not necessarily equal to the desired destination floor / are. Since a larger selection of elevator cars is available, a more flexible call allocation can be made. Especially in large buildings and at peak times can thus operate from a main floor of several elevator cars different building areas simultaneously.

Advantageously, the disadvantage parameter indicates a disadvantage of a passenger on at least one route to the elevator installation or during transport with the elevator installation or on at least one route to a destination.

This has the advantage that a disadvantage of the passenger is eliminated on a path in the building as well as in the carriage in the elevator system. In this case, the disabled passenger can move from an entrance of the building to a destination on a destination floor and vice versa from a room of the building to a destination at an exit of the building.

Advantageously, it is indicated with the disadvantage parameter that the passenger can only move or orient himself in the building using at least one handicapped-specific aid. Advantageously, a wheelchair or a bedside table on rollers or a crutch or a hearing aid or a visual aid or a blind stick or a guide dog or an accompanying passenger is used as handicapped-specific aids.

This has the advantage that the passenger can indicate with disadvantage what and what kind of disability-specific aid he uses for locomotion in the building.

Advantageously, it is indicated with the disadvantage parameter that the passenger can only move in the building using at least one person-specific aid.

This has the advantage that, even when carrying a passenger who is worthy of protection, i. a passenger with potential security risk with the elevator car in the building a personal security of the passenger against attacks by third parties can be guaranteed.

Advantageously, a spatial protection zone or a temporal protection zone or a bodyguard is used as personal protection-specific aid.

This has the advantage that the protected passenger is passive, i. spatially offset from other passengers or active, i. accompanied by a bodyguard from the elevator car is transported. By a spatial protection zone or temporal protection zone while a number of other passengers is kept as low as possible.

Advantageously, the disadvantage parameter is set by the passenger on at least one input device of at least one call input device or on at least one input / output device of at least one mobile device.

This has the advantage that the passenger with disadvantage with great flexibility can enter a disadvantage parameter both at a stationary call input device of the elevator installation and at a mobile device.

Advantageously, the disadvantage parameter is set by actuating at least one key or at least one tactile screen.

This has the advantage that the passenger with disadvantage must touch only one uniquely identified key or only one clearly marked tactile screen in order to set the disadvantage parameter.

Advantageously, at least one identification code is input to at least one input device of at least one call input device or at least one input / output device of at least one mobile device. Advantageously, at least one mobile device sends at least one identification code in at least one radio network; the identification code is received by at least one call input device in the radio network. Advantageously, the identification code is assigned and set at least one destination call stored in at least one computer-readable data memory and a disadvantage parameter stored in at least one computer-readable data memory.

This has the advantage that the passenger can also just send an identification code and thus makes a destination call and sets a disadvantage parameter. This can be done in passing at a stationary call input device or from the distance directly to the destination call control.

Advantageously, the disadvantage parameter is only set if a discrimination authorization is attested with at least one identification code.

This has the advantage that only one according to identification code disadvantaged passenger is transported from the elevator system in the building.

Advantageously, the disadvantage parameter or the destination call or a discrimination authorization is / are stored in at least one passenger profile.

This has the advantage that the disadvantage parameter or the destination call or the discrimination authorization can be easily managed, in which the passenger profile is created or called up and changed or changed.

Advantageously, at least one elevator-specific parameter is taken into account when determining the disadvantage-free call allocation for the destination call. Advantageously, a transport to the desired destination floor or a transport from the call input floor or a transport without transfer or a transport without intermediate or a transport with a large elevator car or a transport with a slow elevator car or a transport with a fast elevator car or a carriage with at least one slowly closing landing door or a carriage with at least one quick-closing landing door into account.

This has the advantage that several elevator-specific parameters can be specifically adapted to determine a disadvantage-free call allocation.

Advantageously, if a disadvantage parameter is set, the passenger is transported to the desired destination floor; if no handicap parameter is set, the passenger is carried either to the desired destination floor or to an actual destination floor, which actual destination floor is different from the desired destination floor by at least one floor.

This has the advantage that a passenger with disability is transported directly to the desired destination floor, while a passenger without discrimination according to the cheapest Call allocation may need to cover one or more floors with a staircase or escalator to get to the desired destination floor from the actual destination floor to which the elevator car has taken it.

Advantageously, if a disadvantage parameter is set, the passenger is transported from the call input floor; if no handicap parameter is set, the passenger is transported either from the call input floor or from a start floor, which start floor is different from the call input floor by at least one floor.

This has the advantage that a passenger with discrimination is transported directly from the call input floor, while a passenger without disadvantage according to the cheapest Rufaduteung may have to cover one or more floors with a staircase or escalator to be transported from the start floor of the elevator car become.

Advantageously, if a disadvantage parameter is set, the passenger is carried on one and the same elevator car without changing; if no handicap parameter is set, the passenger is carried either with one and the same elevator car without changing or with at least one change between elevator cars.

This has the advantage that a passenger is transported without discrimination at a disadvantage, while a passenger without discrimination according to the cheapest call allocation may have to change one or more times.

Advantageously, if a disadvantage parameter is set, the passenger is transported to the elevator car without intermediate stop; if no disadvantage parameter is set, the passenger will either be with the elevator car without Zwischenhalt or transported with the elevator car with at least one intermediate stop.

This has the advantage that a passenger is transported with disadvantage without intermediate stops, while the elevator car of the passenger may insert one or more intermediate stops without disadvantage in accordance with the most favorable call allocation.

Advantageously, if a disadvantage parameter is set, a passenger with handicapped-specific aids is transported with a slower elevator car or a passenger with personal safety-specific aids is transported with a lift car that is as fast as possible. Advantageously, if a disadvantage parameter is set, a passenger with disabled specific aids transported with an elevator system with at least one slowly closing landing door or transported a passenger with personal protection tools with an elevator system with at least one fast closing landing door.

This has the advantage that a distinction is made for passengers with discrimination between different disadvantages and, in some cases, contradictory elevator-specific parameters are deliberately taken into account.

Advantageously, at least one situation-specific parameter is taken into account when determining the disadvantage-free call allocation for the destination call. As a situation-specific parameter, it is advantageous to take into account the smallest possible number of elevator car passengers or the smallest possible route passenger number or the shortest possible route distance.

This has the advantage that a situation-specific parameter is specifically adaptable to determine a disadvantage-free call allocation.

Advantageously, at least one building parameter is taken into account when determining the disadvantage-free call allocation for the destination call. Advantageously, as short as possible path time or a path as short as possible or a path as level as possible or as broad a path as possible or as safe as possible a path or an accompanied path to the destination floor is considered.

This has the advantage that several building parameters can be specifically adapted to determine a disadvantage-free call allocation.

Advantageously, if a disadvantage parameter is set, enter the elevator car from the call input floor on a level path from the passenger or leave the elevator car on a flat path to the desired destination floor of the passenger.

This has the advantage that the passenger can enter or leave the elevator car on a level path with disadvantage.

Advantageously, a multiple cabin is used as the elevator car; which is entered by the passenger without using a staircase or escalator from the call input floor or is left by the passenger without using a staircase or escalator to the desired destination floor.

This has the advantage that the passenger with disadvantage must not use a staircase or escalator when entering or leaving a multiple cabin.

Advantageously, at least one elevator-specific parameter is taken into account when determining the most favorable call allocation for the destination call. Advantageously, as elevator-specific parameters a transport to the desired destination floor or a transport from the call input floor or a transport without changing or a Transport without intermediate stop or carriage with a large elevator car or carriage with a slow elevator car or carriage with a fast elevator car or carriage with at least one slow-closing landing door or carriage with at least one fast-closing landing door is taken into account.

This has the advantage that several elevator-specific parameters can be specifically adapted to determine a favorable call allocation.

Advantageously, at least one situation-specific parameter is taken into account when determining the most favorable call allocation for the destination call. Advantageously, the elevator car which calls the destination call from a start floor to a destination floor in the shortest possible time or in the shortest possible time, is designated as the most favorable call allocation.

This has the advantage that a most favorable call allocation is determined, which serves the destination call quickly, with both elevator-specific parameters and situation-specific parameters being specifically adaptable to achieve the shortest possible waiting time or the shortest possible destination time.

Advantageously, the destination call controller transmits at least one destination call acknowledgment signal to at least one address of the call input device to which the identification code has been sent, or at least one destination call acknowledgment signal is sent to the address of the mobile device from which the identification code was sent. Advantageously, at least one most favorable call allocation or at least one disadvantage-free call allocation is output as at least one destination call acknowledgment signal on at least one output device of the call input device or on at least one input / output device of the mobile device.

This has the advantage that, following the setting of a disadvantage parameter, the passenger receives feedback from the destination call controller.

Advantageously, at least one multimedia information is output for the most favorable call allocation or for the disadvantage-free call allocation. Advantageously, at least one elevator-specific parameter or at least one situation-specific parameter or at least one building parameter is output as multimedia information.

This has the advantage that the passenger receives a textual or graphical or acoustic route and driving information.

Advantageously, a favorable call allocation or a disadvantage-free call allocation is confirmed on at least one input device of the call input device or on the input / output device of the mobile device.

This has the advantage that the passenger enters into communication with the destination call control and actively confirms the determined most favorable call allocation or disadvantage-free call allocation.

Advantageously, a plurality of most favorable call allocations or a plurality of disadvantage-free call allocations are output as a destination call acknowledgment signal; one of these most favorable call allocations or disadvantage-free call allocations is selected by confirmation.

This has the advantage that the passenger can select which favorable call allocation or which disadvantage-free call allocation he wishes. Passengers can either choose the cheapest rallies and be transported on a fast trip with the shortest possible waiting time, where they may have to walk one floor down the stairs, or accept a longer waiting time But also with an empty and safe elevator car directly into the desired destination floor procedure. The disadvantaged passenger can thus either choose a non-discriminatory call allocation, with which he is transported with an elevator car directly to the destination floor, or he selects the largest possible elevator car, so that he has a lot of space for the transport to the destination floor for his wheelchair.

Advantageously, only if the destination call control activates at least one control parameter, a disadvantage-free call allocation is determined for a set disadvantage parameter. Advantageously, the control parameter is deactivated by the destination call controller if at least one current traffic volume of the elevator installation exceeds at least one predefined setpoint value or if a current time lies in at least one predefined time window or if the desired destination floor is located in at least one predefined building zone.

This has the advantage that the determination of a disadvantage-free call allocation can be easily and quickly deactivated in the event of a large volume of traffic or at rush hours or for a desired destination floor in a specific building zone.

Advantageously, a control parameter deactivated for a destination call is reactivated by at least one deprivation authorization of the passenger making the destination call.

This has the advantage that a passenger can enforce his disadvantage against the destination call control.

Advantageously, a computer program product comprises at least one computer program means which is suitable for implementing the method for controlling an elevator installation in that at least one method step is executed when the computer program means enters the processor of a destination call controller or a call input device or a mobile device is loaded. Advantageously, the computer-readable data memory comprises such a computer program product.

Fig. 1

eine schematische Ansicht eines Teils eines ersten Ausführungsbeispiels einer Aufzugsanlage mit einer Mehrfachkabine;

Fig. 2

eine schematische Ansicht eines Teils eines zweiten Ausführungsbeispiels einer Aufzugsanlage mit mehreren Aufzugskabinen pro Aufzugsschacht;

Fig. 3

eine schematische Ansicht eines Teils eines dritten Ausführungsbeispiels einer Aufzugsanlage mit mehreren Aufzugskabinen in mehreren Aufzugsschächten;

Fig. 4

eine schematische Ansicht eines Teils eines ersten Ausführungsbeispiels einer Rufeingabe bei der Aufzugsanlage gemäss Fig. 1 bis 3;

Fig. 5

eine schematische Ansicht eines Teils eines zweiten Ausführungsbeispiels einer Rufeingabe bei der Aufzugsanlage gemäss Fig. 1 bis 3;

Fig. 6

eine schematische Ansicht eines Teils eines dritten Ausführungsbeispiels einer Rufeingabe bei der Aufzugsanlage gemäss Fig. 1 bis 3; und

Fig. 7

eine Flussdiagramm eines Teils des Verfahrens zur Steuerung einer Aufzugsanlage gemäss Fig. 1 bis 3.

The invention will be explained in detail with reference to the figures . This shows:

Fig. 1

a schematic view of a portion of a first embodiment of an elevator system with a multiple cabin;

Fig. 2

a schematic view of a part of a second embodiment of an elevator installation with several elevator cars per elevator shaft;

Fig. 3

a schematic view of part of a third embodiment of an elevator installation with several elevator cars in several elevator shafts;

Fig. 4

a schematic view of a portion of a first embodiment of a call input in the elevator system according to Fig. 1 to 3 ;

Fig. 5

a schematic view of a part of a second embodiment of a call input in the elevator system according to Fig. 1 to 3 ;

Fig. 6

a schematic view of part of a third embodiment of a call input in the elevator system according to Fig. 1 to 3 ; and

Fig. 7

a flowchart of a part of the method for controlling an elevator system according to Fig. 1 to 3 ,

Fig. 1 to 3 show three embodiments of an elevator installation with several elevator cars 1, 1 ', 1 "in a building, the building has a larger number of floors S1 to S8 Fig. 1 to 3 the elevator cars 1, 1 ', 1' operate eight floors S1 to S8 of the building. On each of the floors S1 to S8, a passenger can enter or leave an elevator car 1, 1 ', 1 "via at least one landing door The building also has at least one staircase or escalator 9. According to FIG S8 can be reached via a staircase or escalator 9. At least one control unit 2, 2 ', 2 "is arranged in at least one machine room S9. Each controller 2, 2 ', 2 "controls at least one elevator drive and at least one door drive of the elevator installation and thus moves at least one elevator car 1, 1', 1" and opens and closes at least one landing door. According to Fig. 1 the elevator installation in a lift shaft S0 has a multiple cabin with two elevator cars 1, 1 'arranged in a frame. An elevator drive of this multiple cabin is controlled by a controller 2 and thus moves the elevator cars 1, 1 'arranged in the frame. According to Fig. 2 the elevator installation has two elevator cars 1, 1 'arranged one above the other in an elevator shaft S0. Two elevator drives of the two elevator cars 1, 1 'are controlled by two controllers 2, 2'. Each controller 2, 2 'moves independently of the other controller 2, 2' an elevator car 1, 1 '. According to Fig. 3 The elevator installation has three elevator cars 1, 1 ', 1 ", wherein each elevator car 1, 1', 1" is arranged in its own elevator shaft S0, SO ', S0. "Three elevator drives of the three elevator cars 1, 1', 1" are controlled by three controllers 2, 2 ', 2 "Each control 2, 2', 2" moves independently of the other controllers 2, 2 ', 2 "an elevator car 1, 1', 1". From at least one shaft information, each control 2, 2 ', 2 "receives information about the current position of the elevator car 1, 1', 1" in the elevator shaft S0, SO ', S0. "Each control 2, 2', 2" has at least one Signal bus adapter 28, 28 ', 28 "for at least one signal bus 8, 8', 8" on. Each participant of the communication in the signal bus 8, 8 ', 8 " has a unique address. The signal bus 8, 8 ', 8 "is, for example, a LON bus with LON protocol, an Ethernet network with the Transmission Control Protocol / Internet Protocol (TCP / IP), an Attached Resources Computer Network (ARCNET), etc ..

The landing door, the elevator drive, the door operator, the shaft information and other components of a lift system such as a counterweight, a propellant and suspension means, etc. are solely for reasons of clarity of illustration in Fig. 1 to 3 not shown. With knowledge of the present invention, those skilled in the art may appreciate an elevator installation with fewer or substantially more elevators, such as a group with six or eight elevators; with triple cabins; with more than two stackable, independently movable elevator cars per elevator shaft; with elevators without counterweights, with hydraulic lifts; etc. realize. The landing door also usually consists of two components, namely a building door which opens or closes the elevator shaft to the building and a car door which opens or closes the elevator car to the elevator shaft. A passenger only receives access from one floor to the elevator car when both the building door and the car door are opened by the door drive.

Fig. 4 and 5 show two embodiments of a call input device 4 for inputting at least one destination call. On each floor S1 to S8 at least one call input device 4 is arranged stationarily near a landing door. The call input device 4 may be mounted on a building wall or is isolated in a space in front of the landing door. In a housing of the call input device 4, at least one transmitting / receiving device 40 for at least one radio network 7, 7 ', at least one network adapter 46 for at least one network 6, at least one output device 42 and at least one electrical power supply are arranged. In addition, in the housing of the call input device 4 at least one input device 41 be arranged. The call input device 4 has at least one processor and at least one computer-readable data memory. From the computer-readable data memory, at least one computer program means is loaded into the processor and executed. The computer program means controls the transceiver 40, the network adapter 46, the input device 41 and the output device 42.

According to Fig. 4 has the call input device 4 as an input device 41 keys with which the passenger can enter a destination call via at least one number of sequences by hand. According to Fig. 5 the call input device 4 is buttonless and a destination call is made contactlessly by reading at least one identification code from at least one mobile device 5 carried by the passenger by the transceiver 40. On the output device 42 at least one destination call acknowledgment signal is output to the passenger , The passenger thus receives an optical or acoustic destination call acknowledgment on the output device 42. The call input via keys and the contactless call input can be combined with each other. The passenger can change or delete the destination call provided by reading the computer-readable data memory on the input device 41 of the call input device 4. For example, a destination call is stored as a predefined destination call in at least one passenger profile. The passenger profile is uniquely assigned to the passenger, ie each passenger has his own, individual passenger profile. According to Fig. 5 the input device 41 is a touch screen, which touch screen is also the output device 42 at the same time.

At least one destination call controller 3, 3 ', 3 " has at least one processor, at least one computer-readable data memory, at least one network adapter 36 for the fixed network 6 or at least one transmitter / receiver device 30 for the radio network 7, 7', at least one signal bus. Adapter 38, 38 ', 38 "for the signal bus 8, 8', 8" and at least one electrical Power on. The call input device 4 transmits an input destination call or the read identification code to the destination call control 3, 3 ', 3 "in the fixed network 6. The destination call control 3, 3', 3" assigns at least one destination call to the identification code or determines at least one destination call cheapest call allocation. According to Fig.1 the destination call control 3, 3 ', 3 "is a separate electronic unit in its own housing, which is placed, for example, on the floor S1 The destination call control 3, 3', 3" can also be an electronic insert, for example in the form of a printed circuit board, which is a printed circuit board according to Fig. 4 in a housing of a controller 2, 2 ', 2 "or according to Fig. 5 is inserted in a housing of a call input device 4. If the elevator installation has several destination call controls 3, 3 ', 3 ", for example, according to Fig. 4 The destination call controllers 3, 3 ', 3 "communicate with one another via the fixed network 6 with each predefined destination call in the computer-readable data memory of the destination call controller 3 , 3 ', 3 "or stored in the computer-readable data memory of the mobile device 5.

The most favorable call allocation designates a journey with at least one elevator car 1, 1 ', 1 "from a start floor to a destination floor The start floor does not have to correspond to the call input floor The destination floor does not have to match the destination floor desired by the passenger according to the destination call the cheapest call allocation to the elevator car 1, 1 ', 1 "at least one start call signal and at least one destination call signal is generated and the signal bus 8, 8', 8" to the signal bus adapter 28, 28 ', 28 "of the controller 2, 2 ', 2 "of this elevator car 1, 1', 1" transmitted. From the computer-readable data memory, at least one computer program means is loaded into the processor and executed. The computer program means performs the most favorable call allocation, the computer program means also carries out the generation of start call signal and destination call signal. The computer program means also controls the communication with the controller 2, 2 ', 2 "via the signal bus 8, 8', 8" and the communication with the call input device 4 via the landline 6. The computer program means of the destination call control 3, 3 ', 3 "can are also loaded into a processor of a call input device 4 or a controller 2, 2 ', 2 "and executed there. The computer-readable data memory of the destination call control 3, 3 ', 3 "may be a computer-readable data memory of a call input device 4 or a controller 2, 2', 2".

The mobile device 5 is carried by the passenger and is a Frequency Identification Device (RFID) and / or a mobile telephone and / or a computer with at least one transceiver 50. According to FIGS. 5 and 6 In addition, at least one input / output device 51, 52 is arranged in the mobile device 5. The input / output device 51, 52 is a touch screen. At least one destination call acknowledgment signal is output to the passenger on the input / output device 51, 52. The passenger thus receives an optical or acoustic destination call acknowledgment on the input / output device 52. The mobile device 5 has at least one processor, at least one computer-readable data memory and at least one electrical power supply. From the computer-readable data memory, at least one computer program means is loaded into the processor and executed. The computer program means controls the transmission and reception of the transceiver 50 as well as the input and output via the input / output device 51, 52.

The call input device 4 or the mobile device 5 or the destination call control 3, 3 ', 3 "communicate with each other via landline 6 or via radio network 7, 7. In the case of RFID, the range of the radio network 7, 7' is up to a few centimeters It can also be a local wireless network 7, 7 'with a range of several 10 meters to several 10 kilometers, such as Bluetooth according to the standard IEEE 802.15.1, ZigBee according to the standard IEEE 802.15.4, Wireless Local Area Network (WLAN) according to the standard IEEE802.11 or Worldwide Interoperability for Microwave Access (WIMAX) according to the IEEE802.16 standard. The radio frequency used by the radio network 7, 7 'is an RFID at 125 kHz, 13.56 MHz, 2.45 GHz, etc., in a WLAN or ZigBee it is for example in the 2.4 GHz band or in the 5.0 GHz band and WIMAX in the 10th up to 66 GHz band. As a radio network 7, 7 ', it is also possible to use known mobile telephone radio networks such as Global System for Mobile Communication (GSM) with frequencies of 900 to 1900 MHz. Both the fixed network 6 and the radio network 7, 7 'allow bidirectional communication according to known and proven network protocols such as Transmission Control Protocol / Internet Protocol (TCP / IP) or Internet Packet Exchange (IPX). Each participant transmits data together with a unique address of the subscriber to a unique address of an addressee. The fixed network 6 has several electrical or optical data cable, which are installed in the building under plaster.

According to Fig. 4 the mobile device 5 is an RFID with a transmitting / receiving device 50 in the form of a coil. The coil inductively absorbs energy from the electromagnetic field of the radio network 7 of the transceiver 40 of the call input device 4 and is energetically activated. The energetic activation takes place automatically as soon as the RFID is within range of the radio network 7. As soon as the RFID is energetically activated, the processor reads out an identification code stored in the computer-readable data memory which is sent via the reel to the transceiver 40 of the call input device 4. The energetic activation of the RFID and the transmission of the identification code to the call input device 4 takes place without contact. The call input device 4 transmits the identification code to the destination call control 3, 3 ', 3 "via the landline network 6. The destination call control 3, 3', 3" transmits at least one destination call acknowledgment signal to the call input device 4.

According to Fig. 5 the mobile device 5 communicate with the call input device 4 in a first radio network 7, with the destination call control 3, 3 ', 3 "the mobile device 5 communicates in a second radio network 7', while the call input device 4 and the destination call control 3, 3 ', 3 "in landline 6 communicate with each other. As soon as the mobile device 5 is within the range of the first radio network 7, the mobile device 5 transmits in the first radio network 7 an identification code stored in the computer-readable data memory or a destination call input via the input / output device 51, 52 to the call input device 4 the destination call control 3, 3 ', 3 "transmits at least one destination call acknowledgment signal either in the fixed network 6 to the call input device 4 or in the second radio network 7 to the mobile device 5.

In a third embodiment of the call input of destination calls according Fig. 6 an independent call input device 4 is not necessary since the mobile device 5 communicates directly with at least one transceiver 30 integrated in the destination call control 3, 3 ', 3 "via the transceiver 50 in the radio network 7. As soon as the mobile device 5 in the Range of the radio network 7, the passenger can transmit an identification code or destination call to the destination call control 3, 3 ', 3 "and receives a destination call acknowledgment signal from the destination call control 3, 3', 3" S8 at least one transmitting / receiving device 30 of the destination call control 3, 3 ', 3 "arranged so that the floor S1 to S8 of the communicating with the mobile device 5 transceiver 30 is assigned a call input floor. Alternatively or in addition thereto, the mobile device 5 together with the identification code or destination call transmits at least one location coordinate to which location coordinate a call input floor or a position on a call input floor is assigned. The location coordinate may be from at least one sensor of the mobile device 5 such as known Global Positioning System (GPS) or a barometric altimeter with about one meter accuracy are detected.

The destination call control 3, 3 ', 3 "operates with at least one optimization process for determining a call allocation for a destination call. Fig. 7 shows a flowchart of the method for controlling an elevator system according to Fig. 1 to 3 ,

In a first step A1, a call input floor and a desired destination floor are determined for a destination call T1 . The call input floor is the floor S1 to S8 on which the call input device 4 is located in the building, or the floor S1 to S8 from which the mobile device 5 communicates with the destination call control 3, 3 ', 3 "The desired destination floor is that of the passenger desired destination floor.

• Der Benachteiligungsparameter T2 kann eine starke Benachteiligung wie eine Behinderung beim Zugang/Verlassen des Gebäudes bzw. bei der Beförderung mit der Aufzugskabine 1, 1', 1" angeben. Die starke Behinderung kann eine körperliche Behinderung bzw. eine geistige Behinderung sein. So kann sich der Passagier nur unter Verwendung mindestens eines behindertenspezifischen Hilfsmittels im Gebäude bewegen bzw. orientieren. Ein behindertenspezifisches Hilfsmittel ist beispielsweise ein Rollstuhl, ein Krankenbett auf Rollen, eine Krücke, ein Hörgerät, eine starke Sehhilfe, ein Blindenstock, ein Blindenhund, usw.. Auch kann es sein, dass sich ein stark behinderter Passagier nur mit Hilfe mindestens eines Begleitpassagiers fortbewegen kann. Beispielsweise schiebt ein Begleitpassagier den Rollstuhl des stark behinderten Passagiers tätigt eine Rufeingabe für den stark behinderten Passagier.
• Der Benachteiligungsparameter T2 kann eine schwache Benachteiligung wie eine Unkenntnis der örtlichen Gegebenheiten des Gebäudes bzw. ein Nichtbeherrschen der im Gebäude verwendeten mindestens einen Sprache angeben. Das Gebäude ist beispielsweise ein öffentliches Gebäude wie eine Verwaltung, ein Krankenhaus, usw. mit einer grossen Anzahl von Stockwerken S1 bis S8 und einer Vielzahl von Gängen. Falls der Passagier ein Besucher ist, der sich zum ersten Mal in diesem Gebäude befindet, so ist es sehr wahrscheinlich, dass er in der Fortbewegung schlechter gestellt ist, dass sich dieser Besucher in den Gängen auf der Suche nach der Aufzugsanlage verläuft und für den Weg zur Aufzugsanlage wesentlich mehr Zeit benötigt als ein Passagier, der mit den örtlichen Gegebenheiten im Gebäude sehr gut vertraut ist. Beispielsweise ist der Passagier ein Besucher, der die im Gebäude verwendete Sprache nicht beherrscht und daher die zur Orientierung im Gebäude notwendigen Informationen nicht verstehen kann.
• Der Benachteiligungsparameter T2 kann eine starke Benachteiligung wie akute Sicherheitsgefährdung auf einem Weg des Gebäudes bzw. bei der Beförderung mit der Aufzugskabine 1, 1', 1" angeben. So kann sich der Passagier nur unter Verwendung mindestens eines personenschutzspezifischen Hilfsmittels im Gebäude bewegen. Ein personenschutzspezifisches Hilfsmittel ist beispielsweise eine räumliche Schutzzone bzw. eine zeitliche Schutzzone bzw. ein Personenschützer. Beispielsweise wird für den Passagier mit Benachteiligung eine räumliche Schutzzone bzw. eine zeitliche Schutzzone mit möglichst wenigen weiteren Passagieren auf dem Weg zur Aufzugsanlage, in der Aufzugskabine 1, 1', 1" bzw. auf dem Weg zum Fahrziel erzeugt. Das kann dadurch erfolgen, in dem für den Passagier mit Benachteiligung ein Weg mit besonders wenig Benutzungsfrequenz gewählt wird bzw. in dem eine Aufzugskabine 1, 1', 1" mit möglichst wenig weiteren Passagieren bereitgestellt wird. Dazu können weitere Passagiere zu früheren bzw. späteren Zeitpunkten auf den Weg bzw. in die Aufzugskabine 1, 1', 1' geleitet werden. Zudem bzw. alternativ dazu können weitere Passagiere auf einen anderen Weg bzw. auf eine andere Aufzugskabine 1, 1', 1" umgeleitet werden. Auch kann es sein, dass sich ein akut sicherheitsgefährdeter Passagier von mindestens einem Personenschützer auf dem Weg zur Aufzugsanlage, in der Aufzugskabine 1, 1', 1" bzw. auf dem Weg zum Fahrziel begleitet wird.
• Der Benachteiligungsparameter T2 kann eine schwache Benachteiligung wie geringe Sicherheitsgefährdung beim Zugang/Verlassen des Gebäudes bzw. bei der Beförderung mit der Aufzugskabine 1, 1', 1" angeben. Beispielsweise wird für den Passagier mit schwacher Benachteiligung nur eine räumliche Schutzzone bzw. eine zeitliche Schutzzone mit möglichst wenigen weiteren Passagieren auf dem Weg zur Aufzugsanlage, in der Aufzugskabine 1, 1', 1" bzw. auf dem Weg zum Fahrziel erzeugt.

In a second step A2, at least one disadvantage parameter T2 is set. The disadvantage parameter T2 indicates the degree of discrimination of the passenger for whom the destination call is to be carried out. In this case, the passenger is disadvantaged on the way to the elevator car or during transport through the elevator car or on the way from the elevator car 1, 1 ', 1 "to the destination In the simplest case, the disadvantage parameter T2 indicates in binary whether the passenger is handicapped or not, or whether the passenger is at risk or not, but it is also possible with the disadvantage parameter T2 to indicate the type of disability such as walking disability It is also possible to specify with the disadvantage parameter T2 whether the passenger with disadvantage needs passive personal protection or active personal protection, for example, the disadvantage parameter T2 can distinguish between a strong or weak disability and between a strong and a moderate disability , weak security hazard of the passenger to differentiate as follows:

• The handicap parameter T2 can indicate a strong handicap such as a disability when entering / leaving the building or when being transported by the elevator car 1, 1 ', 1 " The wheelchair, a wheelchair bed, a crutch, a hearing aid, a strong vision aid, a cane, a guide dog, etc. can also be a handicapped-specific aid it may be that a severely handicapped passenger can only move with the aid of at least one accompanying passenger, for example, an accompanying passenger pushes the wheelchair of the severely disabled passenger to make a call for the severely disabled passenger.
• The handicap parameter T2 may indicate a weak disadvantage such as an ignorance of the local conditions of the building or a non-mastery of the at least one language used in the building. For example, the building is a public building such as an administration, a hospital, etc., with a large number of floors S1 to S8 and a multitude of aisles. If the passenger is a visitor who is in this building for the first time, it is very likely that he will be in a worse position in locomotion, that this visitor walks in the corridors in search of the elevator system and for the way The elevator system requires much more time than a passenger who is very familiar with the local conditions in the building. For example, the passenger is a visitor who does not understand the language used in the building and therefore can not understand the information necessary for orientation in the building.
• The disadvantageous parameter T2 can indicate a severe disadvantage such as acute security risk on a path of the building or during transport with the elevator car 1, 1 ', 1 ", thus enabling the passenger to move within the building only using at least one person-specific aid For example, for the passenger with disadvantage a spatial protection zone or a temporal protection zone with as few other passengers on the way to the elevator installation, in the elevator car 1, 1 ', 1 "or generated on the way to the destination. This can be done by selecting a path with a particularly low frequency of use for the passenger with disadvantage, or by providing an elevator car 1, 1 ', 1 "with as few other passengers as possible In addition, or alternatively, other passengers can be redirected to another path or to another elevator car 1, 1 ', 1 "time points on the way or in the elevator car 1, 1', 1 '. It may also be that an acutely safety-endangered passenger is accompanied by at least one bodyguard on the way to the elevator installation, in the elevator car 1, 1 ', 1 "or on the way to the destination.
• The disadvantage parameter T2 can indicate a weak disadvantage such as a low security risk when entering / leaving the building or when transporting with the elevator car 1, 1 ', 1 "For example, for the passenger with weak disadvantage only a spatial protection zone or a temporal protection zone with as few other passengers on the way to the elevator system, generated in the elevator car 1, 1 ', 1 "or on the way to the destination.

The setting of the disadvantage parameter T2 can be performed by the passenger at the input device 41 of the call input device 4 or at the input / output device 51, 52 of the mobile device 5 by hand.

It is possible to provide different keys or different areas of a touch screen for different disadvantages. For example, it is indicated via a first key or a first area of a touch screen that a passenger with disadvantage can only move or orient himself in the building using at least one handicapped-specific aid. For example, an additional key or a further area of a touchscreen indicates that a passenger can only move with disadvantage by using at least one person-specific aid in the building. However, the disadvantage parameter T2 can also be stored in the passenger profile, which passenger profile is stored in the computer-readable data memory of the destination call control 3, 3 ', 3 "or in that of the mobile device 5. For example, the disadvantage parameter T2 is read out during the call input of a destination call and together with the destination call from the call input device 4 and the mobile device 5 to the destination call control 3, 3 ', 3 "transmitted and set. It is particularly advantageous to store the passenger profile in the computer-readable data memory of the destination call control 3, 3 ', 3 "and to read and set it when assigning an identification code to a destination call At least one privilege-specific aid may also be stored in the passenger profile. A privilege entitlement attests that a passenger identified by an identification code is actually entitled to a disadvantage-free call allocation T8.

In a third step A3, it is checked whether a disadvantage parameter T2 is set for the destination call T1. If no disadvantage parameter T2 is set, a most favorable call allocation T6 to an elevator car 1, 1 ', 1 "is determined in a sixth step A6. If a disadvantage parameter T2 is set, in an eighth step A8 at least one disadvantageous call allocation T8 to an elevator car 1, 1 ', 1 "is determined, step A3 is only performed if at least one control parameter T0 is activated by the destination call control 3, 3', 3". If no control parameter T0 is activated, no disadvantage-free call allocation T8 is determined for a set disadvantage parameter T2. The control parameter T0 is activated or deactivated by the destination call control 3, 3 ', 3 "in a step A0 The control parameter T0 is deactivated if at least one current traffic volume of the elevator system exceeds at least one predefined setpoint value or if a current time is in at least one If the desired destination floor is located in at least one predefined building zone, the destination call control 3, 3 ', 3 "can quickly and easily control the control parameter T0 in the event of a large volume of traffic or for a desired destination floor in a specific building zone deactivate. Also, a passenger with a privilege privilege can reactivate a disabled control parameter A0.

• Ein aufzugsanlagenspezifischer Parameter T4 Beförderung auf das gewünschte Zielstockwerk gibt an, dass ein Passagier mit Benachteiligung von einer Aufzugskabine 1, 1', 1" auf das gewünschte Zielstockwerk befördert wird. Ein Passagier ohne Benachteiligung kann von einer Aufzugskabine 1, 1', 1" auf ein tatsächliches Zielstockwerk befördert werden, welches sich vom gewünschten Zielstockwerk um mindestens ein Stockwerk unterscheidet. So wird vermieden, dass der Passagier mit Benachteiligung auf ein tatsächliches Zielstockwerk befördert wird, von wo aus er unter Umständen nur über eine Treppe bzw. Fahrtreppe 9 auf das gewünschte Zielstockwerk gelangen kann. Gerade bei einem Passagier mit einem Rollstuhl ist dies zu vermeiden.

• Ein aufzugsanlagenspezifischer Parameter T4 Beförderung vom Rufeingabestockwerk aus gibt an, dass ein Passagier mit Benachteiligung von einer Aufzugskabine 1, 1', 1" vom Rufeingabestockwerk aus befördert wird. Ein Passagier ohne Benachteiligung kann von einem Startstockwerk aus befördert werden, welches sich vom Rufeingabestockwerk um mindestens ein Stockwerk unterscheidet. Auch so wird vermieden, dass ein Passagier mit Gehbehinderung unter Umständen eine Treppe bzw. Fahrtreppe 9 nehmen müsste, um auf das Startstockwerk zu gelangen, was zu vermeiden ist.
• Ein aufzugsanlagenspezifischer Parameter T4 Beförderung ohne Umsteigen gibt an, dass ein Passagier mit Benachteiligung mit ein und derselben Aufzugskabine 1, 1', 1" befördert wird. Ein Passagier ohne Benachteiligung kann mit mindestens einem Umsteigen zwischen Aufzugskabinen 1, 1', 1" befördert werden.
• Ein aufzugsanlagenspezifischer Parameter T4 Beförderung ohne Zwischenhalt gibt an, dass ein Passagier mit Benachteiligung mit der Aufzugskabine 1, 1', 1" ohne Zwischenhalt befördert wird. Ein Passagier ohne Benachteiligung kann mit der Aufzugskabine 1, 1', 1" mit mindestens einem Zwischenhalt befördert werden.
• Ein aufzugsanlagenspezifischer Parameter T4 Beförderung mit einer grossen Aufzugskabine 1, 1', 1" gibt an, dass ein Passagier mit Benachteiligung in einer grossen Aufzugskabine 1, 1', 1" befördert wird. Ein geh- bzw. sehbehinderter Passagier mit einem Rollstuhl bzw. Blindenhund benötigt mehr Platz bei der Beförderung, so dass die Aufzugskabine 1, 1', 1" möglichst gross sein soll.
• Ein aufzugsanlagenspezifischer Parameter T4 Beförderung mit einer langsamen Aufzugskabine 1, 1', 1" gibt an, dass ein Passagier mit behindertenspezifischem Hilfsmittel mit einer langsamen Aufzugskabine 1, 1', 1" befördert wird, so dass Schwangere oder Passagiere mit geistiger bzw. physischer Beeinträchtigung angenehm befördert werden.
• Ein aufzugsanlagenspezifischer Parameter T4 Beförderung mit einer schnellen Aufzugskabine 1, 1', 1" gibt an, dass ein Passagier mit personenschutzspezifischem Hilfsmittel mit einer möglichst schnellen Aufzugskabine 1, 1', 1" befördert wird.
• Ein aufzugsanlagenspezifischer Parameter T4 Beförderung mit mindestens einer langsam schliessenden Stockwerktür gibt an, dass ein Passagier mit behindertenspezifischem Hilfsmittel mit einer Aufzugsanlage mit möglichst langsam schliessender Stockwerktür befördert wird.
• Ein aufzugsanlagenspezifischer Parameter T4 Beförderung mit mindestens einer schnell schliessenden Stockwerktür gibt an, dass ein Passagier mit personenschutzspezifischem Hilfsmittel mit einer Aufzugsanlage mit möglichst schnell schliessender Stockwerktür befördert wird.

In a fourth step A4, at least one elevator profile is created with at least one lift-station-specific parameter T4 . The elevator profile can be created once, for example when the elevator installation is started up, and stored in the computer-readable data memory of the destination call control 3, 3 ', 3 "The elevator profile can be adapted or changed, for example by the building management.

• A lift-specific parameter T4 Carriage to the desired destination floor indicates that a passenger is being transported to the desired destination floor at a disadvantage to an elevator car 1, 1 ', 1 " an actual destination floor is transported, which extends from the desired destination floor by at least one floor different. This avoids that the passenger is transported with disadvantage to an actual destination floor, from where he may reach only via a staircase or escalator 9 on the desired destination floor. Especially with a passenger with a wheelchair this is to be avoided.

• A lift-specific parameter T4 Carriage from the call input floor indicates that a passenger is being transported from the call input floor at a disadvantage to an elevator car 1, 1 ', 1 " This also prevents a passenger with mobility problems from having to take a staircase or escalator 9 in order to get to the start floor, which should be avoided.
• A lift-specific parameter T4 Carriage without change indicates that a Passenger with disadvantage is carried on one and the same elevator car 1, 1 ', 1 "A Passenger without discrimination can be transported with at least one change between elevator cars 1, 1', 1" ,
• A lift-specific parameter T4 Carriage without Stop indicates that a Passenger is being transported with disabilities to the elevator car 1, 1 ', 1 "without intermediate stop A Passenger without Disadvantage may be carried with the Elevator Car 1, 1', 1" with at least one intermediate stop become.
• An elevator-specific parameter T4 conveyance with a large elevator car 1, 1 ', 1 " indicates that a passenger is transported with disadvantage in a large elevator car 1, 1', 1". A visually or visually impaired passenger with a wheelchair or guide dog needs more space during transportation, so that the elevator car 1, 1 ', 1 "should be as large as possible.
• A lift-specific parameter T4 transport with a slow elevator car 1, 1 ', 1 " indicates that a passenger with handicap-specific aids is being transported by a slow elevator car 1, 1', 1", so that pregnant or passengers with mental or physical disability be transported comfortably.
• An elevator-specific parameter T4 conveyance with a fast elevator car 1, 1 ', 1 " indicates that a passenger with personal safety-specific aids is transported with the fastest possible elevator car 1, 1', 1".
• A lift-specific parameter T4 Carriage with at least one slow-closing landing door indicates that a passenger with disabled-specific aids is transported by a lift system with the landing door closing as slowly as possible.
• A lift-specific parameter T4 Carriage with at least one fast-closing landing door indicates that a passenger with personal safety-related aids is transported by a lift system with a quick-closing landing door.

The elevator-specific parameter T4 is output to the passenger as multimedia information that is part of the destination call acknowledgment signal. Thus, the passenger who inputs a destination call T1 or sends an identification code at the call input device 4 outputs as multimedia information a specification of the size of the elevator car or a destination time of the transport with the elevator car. The multimedia information may include a written text, a graphic, but also a spoken word and sentence and a video picture. Thus, the target time can be output as expiring time. With knowledge of the present invention, the person skilled in the art can realize further elevator-specific parameters.

• Ein situationsspezifischer Parameter T5 Aufzugskabine-Passagierzahl gibt die maximal zulässige Zahl von Passagieren in der Aufzugskabine 1, 1', 1" während der Fahrt vom Startstockwerk auf das Zielstockwerk an. Ein geh- bzw. sehbehinderter Passagier mit einem Rollstuhl bzw. Blindenhund benötigt mehr Platz in der Aufzugskabine 1, 1', 1", so dass die Aufzugskabine-Passagierzahl möglichst klein sein soll. Auch bei einem Ein sicherheitsgefährdeter Passagier soll die Aufzugskabine-Passagierzahl möglichst klein sein.
• Ein situationsspezifischer Parameter T5 Weg-Passagierzahl ist die Zahl von weiteren Passagieren auf dem Weg von der Ortskoordinate der Rufeingabevorrichtung 4 bzw. des mobilen Geräts 5 zur Aufzugsanlage und von dort zum Fahrziel. Dazu verfügt die Zielrufsteuerung 3, 3', 3" über Benutzungsfrequenzen auf den Wegen des Gebäudes. Die Benutzungsfrequenzen können je nach Tageszeit und Wochentag bzw. Feiertag variieren. Für einen Passagier mit Benachteiligung ist die Weg-Passagierzahl sowohl auf dem Rufeingabestockwerk als auch auf dem Zielstockwerk möglichst gering. Für einen Passagier ohne Benachteiligung ist die Weg-Passagierzahl nicht derart benutzungsfrequenzoptimiert.

• Ein situationsspezifischer Parameter T5 Wegentfernung ist die Entfernung von der Ortskoordinate der Rufeingabevorrichtung 4 bzw. des mobilen Geräts 5 zur Aufzugsanlage und von dort zu einem Fahrziel. Das Fahrziel kann vordefiniert sein, beispielsweise eine bestimmte Gebäudetür 9 auf dem Zielstockwerk. Das vordefinierte Fahrziel ist im Passagierprofil zusammen mit dem Zielruf und dem Benachteiligungsparameter T2 gespeichert und genau wie diese auslesbar bzw. übermittelbar. Das Fahrziel kann aber auch auf dem Eingabegerät 41 der Rufeingabevorrichtung 4 bzw. auf dem Eingabe/Ausgabegerät 51, 52 des mobilen Geräts 5 eingegeben und genau wie ein eingegebener Zielruf T1 bzw. ein ausgelesener Identifikationscode an die Zielrufsteuerung 3, 3', 3" übermittelt werden. Für einen Passagier mit Benachteiligung ist die Wegentfernung sowohl auf dem Rufeingabestockwerk als auch auf dem Zielstockwerk möglichst kurz. Für einen Passagier ohne Benachteiligung ist die SP-Wegentfernung nicht derart entfernungsoptimiert.

In a fifth step A5, at least one situation-specific parameter T5 such as an instant elevator car passenger number when the passenger is transported to the elevator car 1, 1 ', 1 ", an instant way passenger number on the way to the elevator system the route of the passenger to the destination, an instantaneous distance of a passenger to an elevator car 1, 1 ', 1 ", etc. determined. Especially at rush hours, an arrival rate of passengers in short time intervals can change significantly and reach the capacity limit of the elevator system. It is also desirable to provide an elevator car 1, 1 ', 1 "on the starting floor only at the time at which the passenger, who is to be moved in the building according to destination call T1, actually reaches the elevator car 1, 1', 1" Has. A passenger with disadvantage is to be transported in an elevator car 1, 1 ', 1 "with as little transport as possible, and a distinction is made between the following situation-specific parameters T5:

• A situation-specific parameter T5 elevator car passenger number indicates the maximum permissible number of passengers in the elevator car 1, 1 ', 1 "during the journey from the start floor to the destination floor .. A visually impaired passenger with a wheelchair or guide dog requires more space in the elevator car 1, 1 ', 1 ", so that the elevator car passenger number should be as small as possible. Even with a safety-endangered passenger, the elevator car passenger number should be as small as possible.
• A situation-specific parameter T5 distance passenger number is the number of additional passengers on the way from the location coordinate of the call input device 4 or of the mobile device 5 to the elevator installation and from there to the destination. For this purpose, the destination call control 3, 3 ', 3 "has frequencies of use on the paths of the building.The frequencies of use may vary according to the time of day and the day of the week or holiday.For a passenger with disadvantage, the way passenger number on both the call input floor and on the destination floor as low as possible. For a passenger without discrimination, the way passenger number is not so frequency optimized.

• A situation-specific parameter T5 Wegentfernung is the distance from the location coordinate of the call input device 4 and the mobile device 5 to the elevator system and from there to a destination. The destination can be predefined, for example, a specific building door 9 on the destination floor. The predefined destination is stored in the passenger profile together with the destination call and the disadvantage parameter T2 and can be read out and / or transmitted just like the latter. The destination can also be entered on the input device 41 of the call input device 4 or on the input / output device 51, 52 of the mobile device 5 and transmitted exactly as an input destination T1 or a read identification code to the destination call control 3, 3 ', 3 " For a passenger with disadvantage, the distance to the route on both the call-in floor and the destination floor is as short as possible, and for a passenger without discrimination, the SP-way distance is not so distance-optimized.

The situation-specific parameter T5 is output to the passenger as multimedia information that is part of the destination call acknowledgment signal. Thus, the passenger is issued as a multimedia information a way passenger number or a distance. The path distance can be done as a permanently updated distance specification, for example, the remaining distance is output from the current location coordinate to the destination in meters. With knowledge of the present invention, the person skilled in the art can realize further situation-specific parameters.

The most favorable call allocation T6 to an elevator car 1, 1 ', 1 "is determined in the sixth step A6. The elevator-specific parameter T4 and the situation-specific parameter T5 are taken into account in determining the most favorable call allocation T6 for the destination call T1 T6 denotes that elevator car 1, 1 ', 1 ", which serves the destination call T1 from a start floor to a destination floor in the shortest possible time or in the shortest possible time.

• Ein Gebäudeparameter T7 Wegzeit gibt an, in welcher Wegzeit eine Stockwerktür der Aufzugsanlage von einer Ortskoordinate einer Rufeingabevorrichtung 4 bzw. eines mobilen Geräts 5 aus erreichbar ist. Ein Passagier mit Benachteiligung soll in möglichst kurzer Wegzeit zur Aufzugsanlage gelangen.
• Ein Gebäudeparameter T7 Wegstrecke gibt an, in welcher Wegstrecke eine Stockwerktür der Aufzugsanlage von einer Ortskoordinate einer Rufeingabevorrichtung 4 bzw. eines mobilen Geräts 5 aus erreichbar ist. Ein Passagier mit Benachteiligung soll nur eine möglichst kurze Wegstrecke bis zur Aufzugsanlage zurücklegen.
• Ein Gebäudeparameter T7 Wegebenheit gibt an, wie eben ein Weg von einer Ortskoordinate einer Rufeingabevorrichtung 4 bzw. eines mobilen Geräts 5 zu einer Stockwerktür der Aufzugsanlage ist. Da Treppen bzw. Fahrtreppen 9 nur bedingt fahrstuhlgängig sind, sind sie für einen Passagier mit Rollstuhl zu meiden. Aber auch Stufen bzw. Absätze auf dem Weg zur Aufzugsanlage erschweren bzw. verunmöglichen die Fortbewegung des Passagiers mit Rollstuhl und stellen so ebenfalls eine Benachteiligung dar. Ein gehbehinderter Passagier soll somit einen möglichst ebenen Weg bis zur Aufzugsanlage nehmen.
• Ein Gebäudeparameter T7 Wegbreite gibt an, wie breit ein Weg von einer Ortskoordinate einer Rufeingabevorrichtung 4 bzw. eines mobilen Geräts 5 zu einer Stockwerktür der Aufzugsanlage ist. Ein geh- bzw. sehbehinderter Passagier mit einem Rollstuhl bzw. Blindenhund benötigt mehr Platz bei der Fortbewegung, so dass der Weg zur Aufzugsanlage möglichst breit sein soll.
• Ein Gebäudeparameter T7 Wegsicherheit gibt an, wie sicher ein Weg von einer Ortskoordinate einer Rufeingabevorrichtung 4 bzw. eines mobilen Geräts 5 zu einer Stockwerktür der Aufzugsanlage ist. Ein Passagier mit geistiger bzw. psychischer Beeinträchtigung bzw. ein sicherheitsgefährdeter Passagier soll auf dem Weg zur Aufzugsanlage nicht verunsichert bzw. verängstigt werden. Deshalb soll der Weg zur Aufzugsanlage möglichst sicherer sein, d.h. der Weg soll möglichst hell beleuchtet, möglichst gut überschaubar, ein mittleres, nicht zu hohes Wegverkehrsaufkommen aufweisen, usw..
• Ein Gebäudeparameter T7 Zutrittsberechtigung für einen Begleitpassagier bzw. Personenschützer gibt an, ob und unter welchen Bedingungen mindestens ein Begleitpassagier bzw. mindestens ein Personenschützer den Passagier mit Benachteiligung auf der Fahrt vom Startstockwerk auf das Zielstockwerk begleiten kann. Gebäude können mehrere Zonen mit unterschiedlichen Zutrittsberechtigungen haben, welche Zutrittsberechtigungen passagierspezifisch im Passagierprofil abgelegt sind. Es ist daher durchaus möglich, dass nur der Passagier mit Benachteiligung eine Zutrittsberechtigung zum Stockwerk S1 bis S8 von dessen Wohnung besitzt, nicht jedoch ein Beleitpassagier bzw. ein Personenschützer. Wenn sich zudem nur der Passagier mit Benachteiligung, nicht jedoch der Begleitpassagier bzw. der.Personenschützer für die Beförderung vom Startstockwerk auf das Zielstockwerk identifiziert, kann der Begleitpassagier bzw. der Personenschützer von einem Sicherheitsdienst fälschlicherweise als Einbrecher interpretiert werden, beispielsweise durch Video-Überwachung bzw. Gewichtsüberwachung in der Aufzugskabine 1, 1', 1". Der Gebäudeparameter T7 Zutrittsberechtigung für einen Begleitpassagier bzw. einen Personenschützer vermeidet eine solche Falschinterpretation. Ein Passagier mit Benachteiligung kann damit einen mit einem Begleitpassagier bzw. mit einem Personenschützer begleiteten Weg bis zum Zielstockwerk nehmen.

In a seventh step A7, at least one building profile with at least one building parameter T7 is determined. The profile of the building can be created once, for example when the elevator installation is started up, and stored in the computer-readable data memory of the destination call control 3, 3 ', 3 "The building profile can also be part of the passenger profile.

• A building parameter T7 travel time indicates in which travel time a landing door of the elevator installation can be reached from a location coordinate of a call input device 4 or a mobile device 5. A passenger with disadvantage should arrive in the shortest possible time to the elevator system.
• A building parameter T7 distance indicates in which distance a landing door of the elevator installation can be reached from a location coordinate of a call input device 4 or a mobile device 5. A passenger with disadvantage should cover only the shortest possible distance to the elevator system.
• A building parameter T7 defines whether a path is from a location coordinate of a call input device 4 or a mobile device 5 to a landing door of the elevator installation. Since stairs or escalators 9 are only limited lift, they are to be avoided for a passenger with a wheelchair. But even steps or paragraphs on the way to the elevator complex complicate or make impossible the movement of the passenger with a wheelchair and thus also constitute a disadvantage. A handicapped passenger should therefore take a path as level as possible to the elevator system.
• A building parameter T7 path width indicates how wide a path from a location coordinate of a call input device 4 or a mobile device 5 to a landing door of the elevator installation is. A visually or visually impaired passenger with a wheelchair or guide dog needs more space when moving, so that the way to the elevator system should be as wide as possible.
• A building parameter T7 road safety indicates how safe a route is from a location coordinate of a call input device 4 or a mobile device 5 to a landing door of the elevator installation. A passenger with mental or psychological impairment or a passenger at risk of security should not be unsettled or frightened on the way to the lift. Therefore, the way to the elevator system should be as safe as possible, ie the way should be as bright as possible, as good as possible manageable, have a medium, not too high traffic volume, etc ..
• A building parameter T7 access authorization for an accompanying passenger or bodyguard indicates whether and under which conditions at least one accompanying passenger or at least one bodyguard can accompany the passenger with disability on the journey from the start floor to the destination floor. Buildings can have several zones with different access authorizations, which access authorizations are passer-specific in the passenger profile. It is therefore quite possible that only the passenger with disability has access to the floor S1 to S8 of the apartment, but not a Beleitpassagier or a bodyguard. In addition, if only the passenger with disadvantage, but not the accompanying passenger or the.Personenschützer for transport from the start floor identified to the destination floor, the accompanying passenger or the bodyguard of a security service can be mistakenly interpreted as a burglar, for example by video surveillance or Weight monitoring in the elevator car 1, 1 ', 1 " Building parameter T7 Access authorization for an accompanying passenger or a bodyguard avoids such a misinterpretation. A passenger with disadvantage can thus take a guided by an accompanying passenger or with a bodyguard way to the destination floor.

The building parameter T7 is output to the passenger as multimedia information that is part of the destination call acknowledgment signal. Thus, the passenger who enters with the mobile device 5 from a certain distance to the elevator installation a destination call T1 or sends an identification code, issued as multimedia information directions to the elevator system or to the destination. These directions may include short text and graphics such as arrows, crosses, etc. as well as spoken directions such as "left," "right," "straight." Also, the passenger can be output as multimedia information a travel time in the form of an expiring time or a real-time video image for path safety. With knowledge of the present invention, the person skilled in the art can realize further building parameters.

In the eighth step A8 the disadvantage-free call allocation T8 is determined to an elevator car 1, 1 ', 1 "The disadvantage-free call allocation T8 designates the elevator car 1, 1', 1" which barriers the destination call T1 from a start floor to a destination floor operated without danger or without unreasonable distances for the disadvantaged passenger. Barriers can consist of stairs, escalators, ramps or unprotected building areas. Building or traffic-related necessities such as the shaft ends or high traffic load with waiting times may require distances that the passenger must be expected. In determining the disadvantage-free call allocation T8 for the destination call T1, the elevator-specific parameter T4, the situation-specific parameter T5 and the building parameter T7 are taken into account.

As elevator-specific parameter T4 is / are possible transport from the call input floor to the desired destination floor or a direct promotion or the largest possible elevator car 1, 1 ', 1 "or a slow as possible elevator car 1, 1', 1" or a the smallest possible number of elevator car passengers or a door closing as slowly as possible.

As a situation-specific parameter T5 is an elevator car 1, 1 ', 1 "with the smallest possible elevator car passenger number or the smallest possible way passenger number to the elevator system or the destination or the shortest possible distance to the elevator system or the destination taken into account.

As the building parameter T7, the shortest possible path time or the shortest possible path or a path that is as level as possible or the widest possible path or the safest possible path or path to the destination floor is taken into account.

In a ninth step A9, either an allocation of the most favorable call allocation T6 or an allocation of the disadvantage-free call allocation T8 for a transport of the passenger through at least one elevator car 1, 1 ', 1 "is made from a start floor to a destination floor.

The at least one most favorable call allocation T6 or the at least one disadvantage-free call allocation T8 is output to the passenger as a destination call acknowledgment. More than one most favorable call allocation T6 or more than one disadvantage-free call allocation T8 can also be output to the passenger as a destination call acknowledgment. The plurality of possible most favorable call allocations T6 or several possible disadvantage-free call allocations T8 are output with at least one multimedia information on the output device 42 of the call input device 4 or on the input / output device 51, 52 of the mobile device 5. The multimedia information gives the Passenger on which cheapest call allocation T6 optimally with respect to which elevator-specific parameter T4 or which situation-specific parameter T5 or which building parameter T7. For example, a first most favorable call allocation T6 is optimal with respect to the waiting time, while another most favorable call allocation T6 is optimal with respect to the change of direction. By way of example, a first disadvantage-free call allocation T8 is optimal with respect to the route, while a further, subscription-free call allocation T8 is optimal with respect to the route security.

By confirming one of the most favorable call allocations T6 issued or disadvantage-free call allocations T8 by means of the call input device 4 or by means of the mobile device 5 and transmission of this confirmation to the destination call control 3, 3 ', 3 ", an assignment of these selected most favorable call allocations T6 or disadvantage-free call allocation is effected T8 for a transport of the passenger through at least one elevator car 1, 1 ', 1 "made from a start floor to a destination floor. The transmission of the confirmation takes place in the same way only in the reverse direction as the previously described transmission of the destination call acknowledgment.

The passenger has several possibilities of executing the confirmation of a favorable call allocation T6 or a non-discriminatory call allocation T8. For example, the passenger actuates a key of the input device 41 of the call input device 4 or touches a touch screen of the input / output device 51, 52 of the mobile device 5. The computer program means of the call input device 4 is designed such that when issuing a destination call acknowledgment signal on the Output device 42, a cursor over several possible cheapest Rufzuteilungen T6 or over several possible disadvantage-free Rufzuteilungen T8 is movable. The cursor can be automatically moved with a predetermined clock rate on the Rufzuteilungen T6, T8, for example, lingers the cursor 1 on each call allocation T6, T8 for one second. As soon as the passenger actuates a key of the input device 41 or touches a touch screen of the input / output device 51, 52, the movement of the cursor is stopped and the call allocation T6, T8 over which the cursor has been stopped, is confirmed. However, it is also possible for the passenger to confirm without buttons or without contact. Thus, the passenger can move the RFID device designed as mobile device 5 in or out of the range of the wireless network 7 and move in this way at least one cursor on the output device 42 of the call input device 4 via Rufzuteilungen T6, T8. The computer program means of the call input device 4 is then designed such that when issuing a destination call acknowledgment signal on the output device 42, a cursor over several call allocations T6, T8 is movable as long as the RFID is within range of the radio network 7, and that Movement of the cursor is stopped when the RFID is no longer in the range of the wireless network 7. With knowledge of the present invention, of course, a reverse configuration of the computer program means is possible, ie the cursor is movable over several Rufzuteilungen T6, T8, as long as the RFID is out of range of the radio network 7, and the movement of the cursor is stopped as soon as the RFID is within range of the radio network 7.

In the understanding of the present invention, the conjunction "or" used in the sense of "and / or".

Claims (14)

1. Method for controlling an elevator installation having a plurality of elevator cars (1, 1', 1 ") per elevator shaft (SO), wherein a destination call (T1) to a desired destination floor is made by at least one passenger on a call input floor and at least one most favourable call assignment (T6) for conveying the passenger from a starting floor to a destination floor by means of an elevator car (1, 1', 1 ") is ascertained for the destination call (T1) by at least one destination call controller (3, 3', 3"),
   characterized
   in that if at least one handicap parameter (T2) is set then the destination call controller (3, 3', 3") ascertains at least one handicap-free call assignment (T8) for conveying the passenger from a starting floor to a destination floor by means of the elevator car (1, 1', 1 ");
   in that when the handicap-free call assignment (T8) is ascertained for the destination call (T1), at least one elevator-installation-specific parameter (T4) is taken into account;
   in that if a handicap parameter (T2) is set then the passenger is conveyed to the desired destination floor; and in that if no handicap parameter (T2) is set then the passenger is conveyed either to the desired destination floor or to an actual destination floor, which actual destination floor differs from the desired destination floor by at least one floor,
   or in that if a handicap parameter (T2) is set then the passenger is conveyed from the call input floor; and in that if no handicap parameter (T2) is set then the passenger is conveyed either from the call input floor or from a starting floor, which starting floor differs from the call input floor by at least one floor.
2. Method according to Claim 1, characterized in that the handicap parameter (T2) is used to indicate that the passenger can move or orientate himself in the building only by using at least one disabled-person-specific aid; and in that the disabled-person-specific aid used is a wheelchair or a hospital bed on castors or a crutch or a hearing aid or a visual aid or a white stick or a guide dog or an accompanying passenger or in that the handicap parameter (T2) is used to indicate that the passenger can move in the building only by using at least one personal-protection-specific aid, and in that the personal-protection-specific aid used is a spatial protection zone or a temporal protection zone or a personal protector.
3. Method according to one of Claims 1 and 2, characterized in that the handicap parameter (T2) is provided by the passenger on at least one input appliance (41) of at least one call input apparatus (4) or in that the handicap parameter (T2) is set by the passenger on at least one input/output appliance (51, 52) of at least one mobile appliance (5).
4. Method according to one of Claims 1 to 3, characterized in that at least one identification code is input on at least one input appliance (41) of at least one call input apparatus (4)
   or at least one identification code is input on at least one input/output appliance (51, 52) of at least one mobile appliance (5).
5. Method according to Claim 4, characterized in that the identification code is allocated, and has set for it, at least one destination call (T1) which is stored in at least one computer-readable data memory and a handicap parameter (T2) which is stored in at least one computer-readable data memory
   or in that the handicap parameter (T2) is set only if at least one identification code is used to attest a handicap authorization.
6. Method according to one of Claims 1 to 5, characterized in that the elevator-installation-specific parameter (T4) taken into account is conveyance without a change
   or the elevator-installation-specific parameter (T4) taken into account is conveyance without an intermediate stop
   or the elevator-installation-specific parameter (T4) taken into account is conveyance with a large elevator car (1, 1', 1")
   or the elevator-installation-specific parameter (T4) taken into account is conveyance with a slow elevator car (1, 1', 1 ")
   or the elevator-installation-specific parameter (T4) taken into account is conveyance with a fast elevator car (1, 1', 1")
   or the elevator-installation-specific parameter (T4) taken into account is conveyance with at least one slowly closing floor door
   or the elevator-installation-specific parameter (T4) taken into account is conveyance with at least one quickly closing floor door.
7. Method according to one of Claims 1 to 6, characterized in that when the handicap-free call assignment (T8) is ascertained for the destination call (T1), at least one situation-specific parameter (T5) is taken into account.
8. Method according to one of Claims 1 to 7, characterized in that when the handicap-free call assignment (T8) is ascertained for the destination call (T1), at least one building parameter (T7) is taken into account.
9. Method according to one of Claims 1 to 8, characterized in that when the most favourable call assignment (T6) is ascertained for the destination call (T1), at least one elevator-installation-specific parameter (T4) is taken into account.
10. Method according to one of Claims 1 to 9, characterized in that when the most favourable call assignment (T6) is ascertained for the destination call (T1), at least one situation-specific parameter (T5) is taken into account, or in that the most favourable call assignment (T6) is used to denote that elevator car (1, 1', 1") which serves the destination call (T1) from a starting floor to a destination floor in the shortest possible waiting time or in that the most favourable call assignment (T6) is used to denote that elevator car (1, 1', 1 ") which serves the destination call (T1) from a starting floor to a destination floor in the shortest possible destination time.
11. Method according to one of Claims 1 to 10, characterized in that the destination call controller (3, 3', 3") transmits at least one destination call acknowledgement signal to at least one address for the call input apparatus (4) to which the identification code was sent
    or in that the destination call controller (3, 3', 3") sends at least one destination call acknowledgement signal to the address of the mobile appliance (5) from which the identification code was sent.
12. Method according to one of Claims 1 to 11, characterized in that only if the destination call controller (3, 3', 3") has activated at least one control parameter (T0) is a handicap-free call assignment (T8) ascertained for a set handicap parameter (T2)
    or in that only if the destination call controller (3, 3', 3") has activated at least one control parameter (T0) is a handicap-free call assignment (T8) ascertained for a set handicap parameter (T2); and in that the control parameter (T0) is deactivated by the destination call controller (3, 3', 3") if at least one current traffic volume in the elevator installation exceeds at least one predefined setpoint value
    or in that only if the destination call controller (3, 3', 3") has activated at least one control parameter (T0) is a handicap-free call assignment (T8) ascertained for a set handicap parameter (T2); and in that the control parameter (T0) is deactivated by the destination call controller (3, 3', 3") if a current time of day is in at least one predefined time window or in that only if the destination call controller (3, 3', 3") has activated at least one control parameter (T0) is a handicap-free call assignment (T8) ascertained for a set handicap parameter (T2); and in that the control parameter (T0) is deactivated by the destination call controller (3, 3', 3") if the desired destination floor is in at least one predefined building zone or in that only if the destination call controller (3, 3', 3") has activated at least one control parameter (T0) is a handicap-free call assignment (T8) ascertained for a set handicap parameter (T2); and in that a control parameter (T0) which has been deactivated for a destination call (T1) is reactivated by at least one handicap authorization of the passenger making the destination call (T1).
13. Computer program product, comprising at least one computer program means suitable for implementing the method for controlling an elevator installation according to one of Claims 1 to 12 by virtue of at least one method step being executed when the computer program means is loaded into the processor of a destination call controller (3, 3', 3") or a call input apparatus (4) or a mobile appliance (5).
14. Elevator installation which is configured to execute a method according to one of Claims 1 to 12.

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