EP1479005A4 - Procede, appareil, et systeme de capture, de traitement, et/ou de reproduction de donnees selectionnees echangees entre un serveur et un utilisateur - Google Patents

Procede, appareil, et systeme de capture, de traitement, et/ou de reproduction de donnees selectionnees echangees entre un serveur et un utilisateur

Info

Publication number
EP1479005A4
EP1479005A4 EP03710772A EP03710772A EP1479005A4 EP 1479005 A4 EP1479005 A4 EP 1479005A4 EP 03710772 A EP03710772 A EP 03710772A EP 03710772 A EP03710772 A EP 03710772A EP 1479005 A4 EP1479005 A4 EP 1479005A4
Authority
EP
European Patent Office
Prior art keywords
capturing
server
user
processing
selected data
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP03710772A
Other languages
German (de)
English (en)
Other versions
EP1479005A1 (fr
Inventor
Donald A House
Stephen M Beckett
Michael L Whitmer
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Verint Americas Inc
Original Assignee
Verint Americas Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US10/061,469 external-priority patent/US7219138B2/en
Priority claimed from US10/061,489 external-priority patent/US20030145140A1/en
Priority claimed from US10/061,491 external-priority patent/US20030142122A1/en
Application filed by Verint Americas Inc filed Critical Verint Americas Inc
Publication of EP1479005A1 publication Critical patent/EP1479005A1/fr
Publication of EP1479005A4 publication Critical patent/EP1479005A4/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3409—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment
    • G06F11/3414—Workload generation, e.g. scripts, playback
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3476—Data logging
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3495—Performance evaluation by tracing or monitoring for systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3438—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment monitoring of user actions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/86—Event-based monitoring
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/875—Monitoring of systems including the internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Hardware Design (AREA)
  • Quality & Reliability (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Information Transfer Between Computers (AREA)
  • Computer And Data Communications (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Debugging And Monitoring (AREA)
EP03710772A 2002-01-31 2003-01-29 Procede, appareil, et systeme de capture, de traitement, et/ou de reproduction de donnees selectionnees echangees entre un serveur et un utilisateur Withdrawn EP1479005A4 (fr)

Applications Claiming Priority (7)

Application Number Priority Date Filing Date Title
US61489 1993-05-13
US10/061,469 US7219138B2 (en) 2002-01-31 2002-01-31 Method, apparatus, and system for capturing data exchanged between a server and a user
US61469 2002-01-31
US10/061,489 US20030145140A1 (en) 2002-01-31 2002-01-31 Method, apparatus, and system for processing data captured during exchanges between a server and a user
US10/061,491 US20030142122A1 (en) 2002-01-31 2002-01-31 Method, apparatus, and system for replaying data selected from among data captured during exchanges between a server and a user
US61491 2002-01-31
PCT/US2003/002541 WO2003065232A1 (fr) 2002-01-31 2003-01-29 Procede, appareil, et systeme de capture, de traitement, et/ou de reproduction de donnees selectionnees echangees entre un serveur et un utilisateur

Publications (2)

Publication Number Publication Date
EP1479005A1 EP1479005A1 (fr) 2004-11-24
EP1479005A4 true EP1479005A4 (fr) 2010-10-13

Family

ID=27670384

Family Applications (1)

Application Number Title Priority Date Filing Date
EP03710772A Withdrawn EP1479005A4 (fr) 2002-01-31 2003-01-29 Procede, appareil, et systeme de capture, de traitement, et/ou de reproduction de donnees selectionnees echangees entre un serveur et un utilisateur

Country Status (6)

Country Link
EP (1) EP1479005A4 (fr)
JP (1) JP2005516305A (fr)
AU (1) AU2003214926B2 (fr)
CA (1) CA2474735C (fr)
NZ (1) NZ534642A (fr)
WO (1) WO2003065232A1 (fr)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20040172253A1 (en) * 2003-02-28 2004-09-02 Sun Microsystems, Inc., A Delaware Corporation Capture and playback web automation tool
JP5178219B2 (ja) * 2008-01-31 2013-04-10 三菱スペース・ソフトウエア株式会社 アクセス解析装置及びアクセス解析方法及びアクセス解析プログラム
JP5648186B2 (ja) 2011-08-22 2015-01-07 インターナショナル・ビジネス・マシーンズ・コーポレーションＩｎｔｅｒｎａｔｉｏｎａｌ Ｂｕｓｉｎｅｓｓ Ｍａｃｈｉｎｅｓ Ｃｏｒｐｏｒａｔｉｏｎ トランザクションを再生するためのデータを生成する装置及び方法
US11252244B1 (en) 2020-11-02 2022-02-15 GlassBox Ltd. System and method for web-session recording
WO2024023752A1 (fr) * 2022-07-29 2024-02-01 Content Square SAS Système de stockage et de relecture de charge utile de vue de page
US11663615B1 (en) 2022-07-29 2023-05-30 Content Square SAS Pageview payload storage and replay system

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6286046B1 (en) * 1997-12-22 2001-09-04 International Business Machines Corporation Method of recording and measuring e-business sessions on the world wide web
WO2001090966A1 (fr) * 2000-05-24 2001-11-29 Telstra New Wave Pty Ltd Systeme de surveillance de l'utilisation d'un reseau

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5809250A (en) * 1996-10-23 1998-09-15 Intel Corporation Methods for creating and sharing replayable modules representive of Web browsing session
US9058416B2 (en) * 2000-12-11 2015-06-16 Peter K. Trzyna System and method for detecting and reporting online activity using real-time content-based network monitoring

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6286046B1 (en) * 1997-12-22 2001-09-04 International Business Machines Corporation Method of recording and measuring e-business sessions on the world wide web
WO2001090966A1 (fr) * 2000-05-24 2001-11-29 Telstra New Wave Pty Ltd Systeme de surveillance de l'utilisation d'un reseau

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of WO03065232A1 *

Also Published As

Publication number Publication date
WO2003065232A1 (fr) 2003-08-07
EP1479005A1 (fr) 2004-11-24
JP2005516305A (ja) 2005-06-02
CA2474735C (fr) 2009-10-13
CA2474735A1 (fr) 2003-08-07
NZ534642A (en) 2006-06-30
AU2003214926B2 (en) 2009-01-22

Similar Documents

Publication Publication Date Title
HK1086118A1 (en) Communication system, communication method, and data processing apparatus
EP1536593A4 (fr) Dispositif d'authentification d'appareil, procede d'authentification d'appareil, dispositif de traitement d'informations, procede de traitement d'informations et programme informatique
AU2003270762A8 (en) Apparatus and method for processing data in a network
AU2003217939A1 (en) Method, apparatus, and system for data modeling and processing
GB2363027B (en) Data processing apparatus, image processing apparatus, and method therefor
EP1631070A4 (fr) Appareil et procede de traitement d'informations et programme informatique
SG108264A1 (en) Data processing system, data processing method, data processing apparatus and program providing medium
EP1487148A4 (fr) Machine de traitement de donnees et procede afferent
GB2383220B (en) Data processing apparatus and method
EP1507369A4 (fr) Protocole, systeme et procede de traitement de donnees, dispositif et procede de traitement de donnees, support d'enregistrement, et programme
GB0329868D0 (en) A data processing apparatus and method
EP1549055A4 (fr) Dispositif de traitement de donnees, procede de traitement de donnees, programme informatique et systeme de traitement de donnees
EP1505765A4 (fr) Systeme de traitement de donnees, dispositif de traitement de donnees, procede de traitement de donnees, et programme d'ordinateur
GB0228665D0 (en) Data processing apparatus and method
IL159361A0 (en) Method and apparatus for adaptive server selection in a data communication system
GB2363866B (en) Data processing apparatus, method and system
IL172931A0 (en) Method and apparatus for security in a data processing system
EP1499023A4 (fr) Systeme, procede, dispositif et programme de traitement de donnees
EP1391826A4 (fr) Procede pour fournir des informations, systeme pour fournir des informations et appareil serveur d'informations
EP1635581A4 (fr) Transmetteur, systeme et procede de traitement d'image, programme, support d'enregistrement
GB0201997D0 (en) Data processing system data processing apparatus and control method for a data processing apparatus
GB0129841D0 (en) Data processing apparatus and method
GB0328095D0 (en) Apparatus, method and computer programs for monitoring processing in a data processing system or network
EP1693215A4 (fr) Dispositif d'enregistrement et procede de traitement de donnees
EP1677465A4 (fr) Systeme de communication, dispositif de traitement d'informations, serveur et procede de communication

Legal Events

Date Code Title Description
PUAI Public reference made under article 153(3) epc to a published international application that has entered the european phase

Free format text: ORIGINAL CODE: 0009012

17P Request for examination filed

Effective date: 20040830

AK Designated contracting states

Kind code of ref document: A1

Designated state(s): AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LI LU MC NL PT SE SI SK TR

AX Request for extension of the european patent

Extension state: AL LT LV MK RO

REG Reference to a national code

Ref country code: HK

Ref legal event code: DE

Ref document number: 1074085

Country of ref document: HK

A4 Supplementary search report drawn up and despatched

Effective date: 20100909

RIC1 Information provided on ipc code assigned before grant

Ipc: G06F 11/34 20060101ALI20100903BHEP

Ipc: G06F 13/00 20060101AFI20030813BHEP

17Q First examination report despatched

Effective date: 20110214

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN

18D Application deemed to be withdrawn

Effective date: 20120904

REG Reference to a national code

Ref country code: HK

Ref legal event code: WD

Ref document number: 1074085

Country of ref document: HK