EP1396157A1 - Programmierschnittstellen zu einer vermittlungsstelle - Google Patents
Programmierschnittstellen zu einer vermittlungsstelleInfo
- Publication number
- EP1396157A1 EP1396157A1 EP02740391A EP02740391A EP1396157A1 EP 1396157 A1 EP1396157 A1 EP 1396157A1 EP 02740391 A EP02740391 A EP 02740391A EP 02740391 A EP02740391 A EP 02740391A EP 1396157 A1 EP1396157 A1 EP 1396157A1
- Authority
- EP
- European Patent Office
- Prior art keywords
- applications
- functions
- exchange
- apis
- platform
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
- 238000006243 chemical reaction Methods 0.000 claims description 2
- 239000008186 active pharmaceutical agent Substances 0.000 abstract description 30
- 238000011161 development Methods 0.000 abstract description 2
- 238000000034 method Methods 0.000 description 6
- 102100026009 NF-kappa-B inhibitor zeta Human genes 0.000 description 3
- 101710115530 NF-kappa-B inhibitor zeta Proteins 0.000 description 3
- 238000013459 approach Methods 0.000 description 2
- 230000008901 benefit Effects 0.000 description 2
- 238000012545 processing Methods 0.000 description 2
- 230000004913 activation Effects 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 230000002860 competitive effect Effects 0.000 description 1
- 230000018109 developmental process Effects 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 238000013507 mapping Methods 0.000 description 1
- 230000008569 process Effects 0.000 description 1
- 230000011664 signaling Effects 0.000 description 1
- 230000001502 supplementing effect Effects 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
- H04M3/42323—PBX's with CTI arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0012—Details of application programming interfaces [API] for telephone networks; Arrangements which combine a telephonic communication equipment and a computer, i.e. computer telephony integration [CPI] arrangements
- H04M7/0021—Details of Application Programming Interfaces
Definitions
- Switching centers in telephone networks are typically closed systems, i.e. both the implementation of the supported functions, such as Structure of calls, charging, statistics, as well as the hardware basis are manufacturer-specific.
- Network operator of the supported functions such as Structure of calls, charging, statistics, as well as the hardware basis are manufacturer-specific.
- Telecommunications networks must therefore coordinate their specific requirements for switching center functions with the manufacturers, who then implement these on behalf of the network operators.
- APIs Application Programming Interfaces
- PARLAY PARLAY
- JAIN JAIN
- ITU-T International Telecommunication Union
- 3GPP Third Generation Partnership Project
- ETSI ETSI
- ITU-T International Telecommunication Union
- a classic switching center with an additional platform based on commercial hardware (HW) and software (SW), e.g. the standard operating system UNIX, on which special modules (application blocks) are implemented, whose functions can be controlled externally via open APIs.
- This platform allows the network operator to develop their own telephone value-added services in a commercial software environment based on application programming interfaces (API) for switching center functions.
- API application programming interfaces
- the exchange and the commercial platform communicate via an internal interface, which is not standardized and whose functionality depends on the requirements of the software modules to be supported on the commercial platform.
- Different applications can be implemented on the commercial platform: protocol conversion applications that can offer the standardized APIs and other applications that can offer non-standardized APIs.
- a difference and advantage of the method according to the invention compared to existing IN SCEs and other systems that only have standardized protocol interfaces to switching centers is the possibility of basically having free access to all switching center functions via the internal interface between the commercial platform and switching center to be able to use for the implementation of the applications according to the invention on the commercial platform.
- a second difference between the method according to the invention and existing IN SCEs and other systems that only provide standardized APIs lies in the idea of non-standardized APIs for higher-quality service functionality
- Each of these service application blocks has access to the call processing functions of the exchange via the internal interface.
- the basic function of a service application block is fixed, e.g. Establishing a connection in the PSTN between two subscribers that can be reached via an E.164 address, including creating a greeting or initializing fee tickets for each subscriber in the exchange.
- open APIs enable the activation of the respective service functions as well as the control of individual performance features.
- the service application block "Automatic establishment of a connection between two PSTN subscribers" which of the two subscribers takes over the fees, whether a standard announcement or a personal announcement is to be played as a greeting (requires transmission of the address and identification of the personal announcement ) or whether status information about the connection should be reported back via the API (e.g. subscriber busy)
- the method according to the invention therefore includes the approach of not opening the call processing functions of a switching center directly to the outside via APIs, but first of all to define service application blocks on the commercial platform belonging to the switching center, in which the service-specific interworking with the existing network functions and their functions are solved can be controlled via open APIs.
- Network operators can activate and combine these service application blocks as desired and thus create new value-added services.
- the actual service logic of the one created by the network operator Value-added service on any server in the network.
- the service application blocks with their defined APIs serve the network operator as building blocks for implementing their own value-added services (see exemplary embodiment under 5.)
- the interworking of the service application blocks with each other is supported by a so-called session manager application block. All application blocks that process active service requests via their API make a registration for every active service user in Session Manager.
- the Session Manager offers an internal API for this. If a service request is ended, a deregistration takes place.
- the session manager thus always has a current image of all active service requests. Its data can be read by any application and thus support interworking between different service application blocks.
- a major advantage of this method is that the user of the APIs for service application blocks does not have to have detailed knowledge of existing network functions. In particular, all details of the respective signaling system of the basic network are completely transparent at the level of the API user, and the internal interaction between the switching center and application block covers all possible interworking cases.
- This method allows the definition of robust and easy-to-use APIs, since the defined scope of each service application block or API limits possible errors and can be tested by the manufacturer.
- the standardized APIs PARLAY, JAIN, 3GPP, etc.
- These APIs are very complex and require the transfer or control of a great deal of control information.
- the figure shows the basic division of functions between the switching center with an integrated commercial platform that offers open APIs (backend server) and the external application servers that use these APIs (front end server).
- the commercial platform contains several application blocks with a defined range of functions that can be controlled using open APIs.
- the functions of the application blocks use the core call control functions of the underlying exchange via an internal interface.
- the network operator's value-added services are implemented on separate application servers in the network. They use the open APIs of the commercial platform to initiate actions in the basic network (eg establishing a connection between two participants) or via events in the basic network to be informed (e.g. subscriber busy, incoming call).
- the open APIs are used on the basis of CORBA - this means that the implementation of the software on the application server and its hardware is independent of the software and hardware of the commercial platform.
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Exchange Systems With Centralized Control (AREA)
Abstract
Description
Claims
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| DE10128726 | 2001-06-13 | ||
| DE10128726 | 2001-06-13 | ||
| PCT/DE2002/002130 WO2002102092A1 (de) | 2001-06-13 | 2002-06-11 | Programmierschnittstellen zu einer vermittlungsstelle |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| EP1396157A1 true EP1396157A1 (de) | 2004-03-10 |
Family
ID=7688176
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| EP02740391A Withdrawn EP1396157A1 (de) | 2001-06-13 | 2002-06-11 | Programmierschnittstellen zu einer vermittlungsstelle |
Country Status (3)
| Country | Link |
|---|---|
| US (1) | US20040123307A1 (de) |
| EP (1) | EP1396157A1 (de) |
| WO (1) | WO2002102092A1 (de) |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US12412568B1 (en) * | 2023-05-23 | 2025-09-09 | Zoom Communications, Inc. | Integrating an application programming interface with a contact center |
Family Cites Families (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6418146B1 (en) * | 1999-12-10 | 2002-07-09 | Genesys Telecommunications Laboratories, Inc. | Integrated communication center functionality for WAP devices |
| EP1123614B1 (de) * | 1998-10-19 | 2011-03-09 | Nokia Siemens Networks GmbH & Co. KG | Netzarchitektur für kommunikations- und/oder datennetze |
| US6697858B1 (en) * | 2000-08-14 | 2004-02-24 | Telephony@Work | Call center |
-
2002
- 2002-06-11 EP EP02740391A patent/EP1396157A1/de not_active Withdrawn
- 2002-06-11 WO PCT/DE2002/002130 patent/WO2002102092A1/de not_active Ceased
-
2003
- 2003-12-11 US US10/733,745 patent/US20040123307A1/en not_active Abandoned
Non-Patent Citations (1)
| Title |
|---|
| See references of WO02102092A1 * |
Also Published As
| Publication number | Publication date |
|---|---|
| US20040123307A1 (en) | 2004-06-24 |
| WO2002102092A1 (de) | 2002-12-19 |
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Legal Events
| Date | Code | Title | Description |
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| PUAI | Public reference made under article 153(3) epc to a published international application that has entered the european phase |
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| 17P | Request for examination filed |
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| AK | Designated contracting states |
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| AX | Request for extension of the european patent |
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| 17Q | First examination report despatched |
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| APAF | Appeal reference modified |
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| RAP1 | Party data changed (applicant data changed or rights of an application transferred) |
Owner name: NOKIA SIEMENS NETWORKS GMBH & CO. KG |
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| RAP3 | Party data changed (applicant data changed or rights of an application transferred) |
Owner name: NOKIA SIEMENS NETWORKS S.P.A. |
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| RAP3 | Party data changed (applicant data changed or rights of an application transferred) |
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| STAA | Information on the status of an ep patent application or granted ep patent |
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| 18W | Application withdrawn |
Effective date: 20080208 |