EP1247260B1 - Method for depositing goods in at least one locker - Google Patents
Method for depositing goods in at least one locker Download PDFInfo
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- EP1247260B1 EP1247260B1 EP00987455A EP00987455A EP1247260B1 EP 1247260 B1 EP1247260 B1 EP 1247260B1 EP 00987455 A EP00987455 A EP 00987455A EP 00987455 A EP00987455 A EP 00987455A EP 1247260 B1 EP1247260 B1 EP 1247260B1
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- European Patent Office
- Prior art keywords
- locker
- computer
- data
- addressee
- access
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- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47G—HOUSEHOLD OR TABLE EQUIPMENT
- A47G29/00—Supports, holders, or containers for household use, not provided for in groups A47G1/00-A47G27/00 or A47G33/00
- A47G29/14—Deposit receptacles for food, e.g. breakfast, milk, or large parcels; Similar receptacles for food or large parcels with appliances for preventing unauthorised removal of the deposited articles, i.e. food or large parcels
- A47G29/141—Deposit receptacles for food, e.g. breakfast, milk, or large parcels; Similar receptacles for food or large parcels with appliances for preventing unauthorised removal of the deposited articles, i.e. food or large parcels comprising electronically controlled locking means
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
- G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
- G07F17/13—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned the containers being a postal pick-up locker
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- A—HUMAN NECESSITIES
- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47G—HOUSEHOLD OR TABLE EQUIPMENT
- A47G29/00—Supports, holders, or containers for household use, not provided for in groups A47G1/00-A47G27/00 or A47G33/00
- A47G29/14—Deposit receptacles for food, e.g. breakfast, milk, or large parcels; Similar receptacles for food or large parcels with appliances for preventing unauthorised removal of the deposited articles, i.e. food or large parcels
- A47G29/141—Deposit receptacles for food, e.g. breakfast, milk, or large parcels; Similar receptacles for food or large parcels with appliances for preventing unauthorised removal of the deposited articles, i.e. food or large parcels comprising electronically controlled locking means
- A47G2029/145—Deposit receptacles for food, e.g. breakfast, milk, or large parcels; Similar receptacles for food or large parcels with appliances for preventing unauthorised removal of the deposited articles, i.e. food or large parcels comprising electronically controlled locking means the receptacle comprising means for identifying a deposit; Deposits carrying identification means, e.g. a bar code
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- E—FIXED CONSTRUCTIONS
- E05—LOCKS; KEYS; WINDOW OR DOOR FITTINGS; SAFES
- E05G—SAFES OR STRONG-ROOMS FOR VALUABLES; BANK PROTECTION DEVICES; SAFETY TRANSACTION PARTITIONS
- E05G1/00—Safes or strong-rooms for valuables
- E05G1/06—Safes or strong-rooms for valuables having provision for multiple compartments
- E05G1/08—Safes or strong-rooms for valuables having provision for multiple compartments secured individually
Abstract
Description
Die Erfindung betrifft ein Verfahren zum Deponieren von Gütern in mindestens einem Schließfach mit mindestens einer verschließbaren Tür oder Klappe in einer Schließfachanlage mit einem computergesteuerten elektronischen Schließsystem zum Betätigen des Schlosses der Tür oder der Klappe des Schließfaches mittels eines elektronischen Schlüsselsystems, insbesondere mittels numerischer oder alphanumerischer Eingabemittel, Chipkarte, Magnetkarte, Barcode, Transponderchip, biometrischer Sensoren oder eines Funktelefones, sowie ein Verfahren zum Rücksenden von deponierten Gütern und eine Schließfachanlage zur Durchführung des Verfahrens.The invention relates to a method for depositing goods in at least one locker with at least one lockable door or flap in a locker system with a computerized electronic locking system for actuating the lock of the door or the flap of the locker by means of an electronic key system, in particular by means of numeric or alphanumeric input means , Chip card, magnetic card, barcode, transponder chip, biometric sensors or a radiotelephone, as well as a method for returning deposited goods and a locker system for performing the method.
Ein gattungsgemäßes Verfahren ist aus der
Weiterhin ist aus der
Es sind Schließfächer bekannt, die von mehreren Personen benutzt werden können. Zu diesem Zweck besitzen die Personen gleiche Schlüssel, um die Tür des Schließfaches öffnen und das Gut deponieren oder entnehmen zu können. Es sind ferner Schließfächer bekannt, die durch elektronische Schlüsselsysteme mittels alphanumerischer Tastaturen und Codesicherungen verschließbar sind. Personen, die die gleichen Codes eingeben, können das Schloßsystem ebenfalls entriegeln.There are lockers known that can be used by several people. For this purpose, the persons have the same keys to open the door of the locker and deposit or remove the good. Lockers are also known which can be closed by electronic key systems using alphanumeric keyboards and code fuses. People entering the same codes can unlock the lock system as well.
Aus der
Bei der bekannten Schließfachanlage handelt es sich nicht um eine wahlfrei von unterschiedlichen Zustellern oder Kunden nutzbare Schließanlage, bei der die Depotfächer von x-beliebigen Zustellern belegt werden können und diese von x-beliebigen Adressaten, die vom Zusteller adressiert sind, öffenbar sind. Weiterhin ist eine Belegungsverfolgung eines Depotfaches durch einen externen Rechner nicht möglich. Demgegenüber liegt der Erfindung die Aufgabe zugrunde, das Verfahren zum Betreiben einer Schließfachanlage zu verbessern.The known locker system is not a randomly usable by different deliverers or customers locking system in which the deposit boxes of x-any deliverers can be occupied and these of x-arbitrary addressees who are addressed by the deliverer, can be opened. Furthermore, occupancy tracking of a deposit box by an external computer is not possible. In contrast, the invention has the object to improve the method for operating a locker system.
Die Erfindung geht von der Überlegung aus, dass immer mehr Güter per Katalog über den Versandhandel bestellt oder bestellte Güter direkt über ein Verteilsystem, z. B. über Zustelldienste, angeliefert werden. Diese Art des Warenversandes wird durch das Online-Shopping per Internet weiterhin expandieren. Die Zustellung und Verteilung übernehmen dabei lokal, national und international tätige Zustelldienste, wie z.B. UPS, FedEx, Post, Hermes, DPD und andere, und auf lokaler Ebene auch kleinere Zusteller, die u. a. für die überregionalen Zustelldienstbetreiber oder Versandhäuser oder Warenhersteller und -verteiler sowie Speditionen tätig sind.The invention is based on the consideration that more and more goods ordered by catalog via the mail order or ordered goods directly through a distribution system, eg. B. via delivery services. This type of shipping will continue to expand through online shopping via the Internet. Delivery and distribution are handled locally, nationally and internationally by delivery services, such as UPS, FedEx, Post, Hermes, DPD and others, and at the local level also by smaller delivery agents, including for the national delivery service providers or mail order companies or goods manufacturers and distributors Forwarding agencies are active.
Die Zusteller treffen in den normal üblichen Paketzustellzeiten den Adressaten in der Regel in seiner Wohnung nicht an. Die Waren müssen entweder zum Arbeitsplatz geschickt bzw. entsprechend dem gegenwärtigen Aufenthaltsort umadressiert oder bei einem Nachbarn abgegeben werden. Oftmals ist auch durch den Zusteller, z. B. ein Kurierdienst, nochmaliges Anfahren des Adressaten erforderlich, um das zuzustellende Gut abgeben zu können. Bei anderen Zustelldiensten werden Benachrichtigungen im Briefkasten des Adressaten hinterlegt, der dann sein Päckchen oder Paket vom Paketschalter der Post abholen kann. Nach mehreren vergeblichen Zustellversuchen wird das Paket bzw. Päckchen mit dem Gut in der Regel an den Absender zurückgeschickt. Diese Vorgänge sind für den Zusteller mit einem großen Verwaltungs-, Zeit- und Energieaufwand und Kosten verbunden. Für den Besteller bzw. Adressaten bedeutet die mangelhafte Zustellung, dass er dringend benötigte Ware nicht termingerecht erhält, was nicht nur für Privatpersonen sondern auch für Industriebetriebe gleichermaßen gilt. Der Adressat wünscht in der Regel auch nicht, dass der Nachbar die für ihn bestimmte Ware annimmt. Gleiches gilt auch für Familienmitglieder, an die die Ware nicht adressiert ist, z. B. im Falle bestellter Geburtstags- oder Weihnachtsgeschenke. Ein Ziel der Erfindung ist es deshalb, hier Abhilfe zu schaffen und ein verbessertes Deponiersystem zur Verfügung zu stellen.The deliverers usually do not arrive in the usual normal parcel delivery times the addressee in his apartment. The goods must either be sent to the workplace or redirected to the current whereabouts or handed over to a neighbor. Often is also by the deliverer, z. As a courier service, repeated approaching the addressee required to deliver the goods to be delivered. For other delivery services, notifications are deposited in the mailbox of the addressee, who can then pick up his parcel or parcel from the parcel counter of the post office. After several unsuccessful delivery attempts, the parcel or parcel with the goods is usually sent back to the sender. These processes are for the deliverer with a great administrative, time and energy costs and costs. For the customer or addressee, the defective delivery means that he does not receive urgently needed goods on time, which applies not only to private individuals but also to industrial companies alike. As a rule, the addressee also does not want the neighbor to accept the goods intended for him. The same applies to family members to whom the goods are not addressed, z. B. in the case of ordered birthday or Christmas gifts. An object of the invention is therefore to remedy this situation and to provide an improved landfill system available.
Gelöst wird die Aufgabe erfindungsgemäß durch ein Verfahren, wie es im Anspruch 1 angegeben ist und im nebengeordneten Anspruch 2 im Falle der Lieferung eines Gutes bzw. einer Ware, die der Adressat an den Versender zurücksenden will. Das Verfahren ist nicht nur auf Versender und Privatpersonen beschränkt, Zusteller und Adressat können auch Firmen sein, die das Verfahren unter unterschiedlichsten Problemstellungen nutzen können.The object is achieved according to the invention by a method as indicated in claim 1 and in the independent claim 2 in the case of delivery of a good or a commodity that the addressee wants to send back to the sender. The procedure is not limited to consignors and private individuals, and the addressee and the addressee can also be companies that can use the process under a wide variety of problems.
Das erfindungsgemäße Verfahren ermöglicht die Anlieferung und die Auslieferung von Waren zu jeder Tageszeit, z.B. außerhalb von normalen Dienstzeiten und zur Nachtzeit.The inventive method allows the delivery and delivery of goods at any time of day, eg outside of normal office hours and at night.
Dringend benötigte Waren, z. B. Ersatzteile, können an einem bestimmten Ort in einem Schließfach einer Schließfachanlage, die nach dem Verfahren arbeitet, deponiert werden. Für die kommerzielle Nutzung bietet sich beispielsweise an, dass dem Monteur von seiner Firma Teile zum Schließfach in der Nähe des nächsten Einsatzortes geschickt werden, die er dann aus einem vom Zusteller an ihn adressiertes Fach der Anlage am Einsatzort entnehmen kann. Reiseunternehmen, Autovermieter, usw. können Unterlagen, Schlüssel, etc. an bestimmten Orten für den Kunden, sei es nun ein Geschäftskunde oder eine Privatperson, bereitstellen. Das Verfahren ermöglicht auch, dass das Schließfach als Verteilzentrale für Übernachtpaketdienste genutzt werden kann.Urgently needed goods, eg. As spare parts can be deposited at a specific location in a locker locker system, which operates according to the method. For commercial use, for example, suggests that the installer from his company parts are sent to the locker near the next site, which he can then refer to a from the deliverer to him addressed compartment of the installation at the site. Travel companies, car rental companies, etc. can provide documents, keys, etc. in certain locations for the customer, be it a business customer or a private individual. The method also allows the locker to be used as a hub for overnight parcel services.
Vorteilhafte Verfahrensschritte sind in den Ansprüchen 3 bis 26 selbsterklärend angegeben, die für die Verfahrensabläufe sowie für das Betreiben einer Schließfachanlage, für die Abrechnung der Benutzungsgebühren und die zeitliche Kontrolle der Belegung erforderlich sind.Advantageous method steps are given in claims 3 to 26 self-explanatory, which are required for the procedures and for operating a locker system, for the settlement of user fees and the time control of the occupancy.
Im Anspruch 27 ist der Aufbau einer Schließfachanlage zur Durchführung des Verfahrens nach den Ansprüchen 1 und 2 angegeben, um Warenbewegungen bis zum Abschluss der übergabe und der Abrechnung der Nutzung des Schließfaches verwalten zu können. In den Ansprüchen 28 und 29 sind vorteilhafte Ausgestaltungen der Schließfachanlage angegeben.In claim 27, the construction of a locker system for carrying out the method according to claims 1 and 2 is specified in order to manage movements of goods until the completion of the transfer and billing of the use of the locker can. In claims 28 and 29 advantageous embodiments of the locker system are given.
Schließfachanlagen gemäß der Erfindung werden zweckmäßigerweise als größere Schließfacheinheiten an U- und S-Bahnhaltestellen, Bahnhöfen, Flughäfen, Einkaufszentren, Tankstellen, in größeren Wohnanlagen und Poststellen aufgestellt. Der Besteller bzw. Adressat hat die Möglichkeit, zu jeder Tageszeit, z. B. auf dem Weg von der Arbeit nach Hause, die von ihm bestellten deponierten Artikel bzw. das in das Schließfach gelegte Gut abzuholen. Das Anliefern und Abholen geschieht mit systemeigenen elektronischen Schlüsselsystemen oder Kundenkarten des Systembetreibers, z. B. Chipkarten. Es sind aber auch andere elektronische Schlüsselsysteme verwendbar, bis hin zur herkömmlichen EC-Karte, wenn gleichzeitig hierüber eine Bankverbindung hergestellt wird, um die PIN-Code-Eingabe abchecken zu können, bevor ein Schließfach des Adressaten oder Zustellers sich öffnen lässt.Locker systems according to the invention are suitably set up as larger locker units at underground and suburban train stations, railway stations, airports, shopping centers, petrol stations, larger residential complexes and post offices. The customer or addressee has the opportunity at any time of day, z. B. on the way home from work to pick up the deposited articles ordered by him or put in the locker Good. The delivery and collection happens with native electronic key systems or customer cards of the system operator, eg. B. smart cards. But there are also other electronic key systems usable, up to the conventional debit card, if at the same time a bank account is established to check the PIN code input before a locker of the addressee or deliverer can be opened.
Bei Vernetzung der einzelnen Computer der Schließfachanlagen, was nicht notwendig ist, zu einem Rechnerverbund, in welchem ein zentraler Verwaltungsrechner eingekoppelt ist, z. B. über das öffentliche leitungsgebundene oder leitungslose Telefonnetz, GSM- oder UMTS-Netz oder das Internet, ist darüber hinaus eine zentrale Steuerung und Kontrolle der Schließfächer und der Warenbewegungen möglich. Mittels eines Handapparates eines Zellulartelefonnetzes (GSM, UMTS) ist ferner eine unmittelbare Identifizierung der Zugangsberechtigung möglich. Die Überwachung der Schließfächer, Gebührenveränderungen, Zugangsberechtigungsadressen, der Ausdruck von Statistiken, die Sperrung von einzelnen Schließfächern, usw. sind zentral vom Hauptsitz des Verwaltungsrechners aus möglich.When networking the individual computers of the locker systems, which is not necessary, to a computer network in which a central management computer is coupled, z. B. via the public line or cable-less telephone network, GSM or UMTS network or the Internet, beyond a central control and control of lockers and goods movements is possible. By means of a handset of a cellular telephone network (GSM, UMTS) is also an immediate identification of the access authorization possible. The monitoring of lockers, changes in charges, access authorization addresses, the printing of statistics, the blocking of individual lockers, etc. are possible centrally from the head office of the administration computer.
Das erfindungsgemäße Verfahren und die danach ausgebildete Schließfachanlage ermöglichen, dass bei der Bestellung eines Artikels, z. B. in einem Versandhaus, mit der Bestellung die Lieferadresse des Adressaten und die Adresse der gewünschten Schließfachanlage, in welcher das Gut deponiert werden soll, aufgegeben werden, ebenso die Kundennummer. Daraus ergibt sich, dass der Kunde auch an jede beliebige Schließfachanlage anonym ohne Anschriftsangabe das Gut versenden lassen kann. Der Paketdienst liefert das Gut aus und deponiert dieses in einem freien Schließfach der Schließfachanlage, zu welchem Zweck der Zusteller eine Chipkarte in den Chipkartenleser der Schließfachanlage einführt oder über Erkennungsmittel biometrische Daten des Zustellers abgefragt und abgeprüft werden oder ein PIN-Code mittels einer vorhandenen Tastatur oder über ein Funktelefon eingegeben wird. Der Computer der Schließfachanlage sucht nach der Berechtigungsanfrage ein freies, von der Größe her geeignetes Schließfach, falls noch Verpackungsgrößen eingegeben werden. Ein Fach kann auch vom Versender reserviert sein, wobei Daten z.B. über Verpackungsgröße, Zustell- und Abholzeit vom System mit berücksichtigt werden können. Die Paketnummer, die Zustell-, Empfänger- oder Kundennummer können auch über Barcode, Transponder oder über Funktelefon mit eingebautem Barcodescanner oder Schriftbildscanner eingegeben werden.The inventive method and the trained locker system allow that when ordering an article, eg. B. in a mail order, with the order the delivery address of the addressee and the address of the desired locker system in which the goods should be deposited, are given, as well as the customer number. It follows that the customer can also send to any locker anonymously without address information the good. The parcel service delivers the goods and deposits them in a free locker locker system, for which purpose the deliverer introduces a smart card in the smart card reader locker or queried via detection means biometric data of the deliverer and checked or a PIN code using an existing keyboard or via a radiotelephone. The computer of the locker system searches for the authorization request a free, size-appropriate locker, if still packaging sizes are entered. A compartment can also be reserved by the sender, whereby data such as the size of the package, the delivery time and the pickup time can be taken into account by the system. The parcel number, the delivery, recipient or customer number can also be entered via barcode, transponder or via radio telephone with built-in barcode scanner or typeface scanner.
Der Zusteller gibt sodann über die Tastatur die Kundennummer des Abholers ein, die also als Adresse dient. Erst dann öffnet sich das Fach bzw. gibt das Schloss die Tür oder die Klappe des Schließfaches zum Öffnen frei. Nach dem Deponieren des Gutes in dem Schließfach schließt sich die Tür entweder automatisch oder wird von Hand durch den Zusteller verschlossen. Sodann wird das Schlosssystem automatisch vom Computer verriegelt. Ein zweites Öffnen innerhalb eines Zeitfensters, z.B. während 10 Sekunden, ist zweckmäßiger Weise in der Programmierung vorgesehen, um Zustellfehler beheben zu können. Die Belegung eines Schließfaches für einen bestimmten Adressaten kann vom Adressaten erfragt werden, indem er seine Chipkarte bzw. sein elektronisches Schlüsselsystem für die Belegungsanzeige nutzt.The deliverer then uses the keypad to enter the customer number of the person collecting the order, which serves as the address. Only then does the compartment open or does the lock release the door or the flap of the locker for opening. After depositing the goods in the locker, the door either closes automatically or is closed by hand by the deliverer. Then the lock system is automatically locked by the computer. A second opening within a time window, e.g. for 10 seconds, is conveniently provided in the programming to fix Zustellfehler can. The occupancy of a locker for a particular addressee can be requested by the addressee by using his smart card or his electronic key system for the occupancy display.
Es ist aber auch möglich, dass das Versandhaus oder der Paketdienst eine elektronische Meldung anfordert oder selbsttätig via Internet, e-mail, SMS, Telefonanruf, Telefax oder über andere Kommunikationsmedien an den Besteller bzw. Adressaten abgibt. Darüber kann der Empfänger informiert werden, wann das Paket abgeholt werden kann. Es ist ferner nach weiterer Ausgestaltung der Erfindung möglich, dass der Adressat oder auch der Zusteller durch telefonische Anfrage an den Computer bei entsprechender Sprachausgabe des Computers anfragen kann, ob ein Paket bzw. Gut für ihn hinterlegt ist. Ebenso ist bei entsprechender Ausgestaltung auch ein Abfragen der Belegung für den Adressaten via Internet möglich. Hierzu ist es lediglich erforderlich, dass die Kundennummer eingegeben wird. Bei höheren Versicherungsgraden wäre auch eine PIN-Nummer oder die Abfrage biometrischer Daten erforderlich, um den Adressaten zu identifizieren. Um nun das Gut aus dem Schließfach zu entnehmen, führt der Adressat seine Chipkarte in den Chipkartenleser der Schließfachanlage ein und gibt einen PIN-Code ein. Bei Verwendung einer abbuchbaren Geldkarte zeigt ein Anzeigedisplay die Fachgebühren an, die sich aus der Fachgröße und der Belegungsdauer jeweils ergeben, ebenso das Kartenguthaben. Es erfolgt eine automatische Abbuchung mit dem Öffnen der Tür, um das Gut entnehmen zu können. Im Falle, dass beispielsweise das Kartenguthaben bereits verbraucht ist, kann die Karte über die Bedienstation der Schließanlage oder über andere Aufladestationen aufgeladen werden. Dies kann auch über einen Bankanschluss erfolgen. Anstelle von Chipkarte oder EC-Karte kann die Überprüfung der Zugangsberechtigung des Empfängers auch durch Auswertung von biometrischen Daten desselben, durch Eingabe eines PIN-Codes oder anderer persönlicher Daten erfolgen. Ferner ist eine Identifizierung auch über Funktelefon möglich.But it is also possible that the mail order or the parcel service requests an electronic message or automatically via the Internet, e-mail, text message, phone call, fax or other communication media to the purchaser or addressee. In addition, the recipient can be informed when the package can be picked up. It is also possible for further embodiment of the invention that the addressee or the deliverer by telephone request to the computer at appropriate Voice prompt of the computer can ask if a package or good is deposited for him. Likewise, with appropriate configuration, it is also possible to query the occupation for the addressee via the Internet. For this it is only necessary that the customer number is entered. At higher levels of insurance, a PIN or biometric data query would be required to identify the addressee. In order to remove the goods from the locker, the addressee inserts his chip card in the chip card reader of the locker system and enters a PIN code. When using a debitable cash card, a display shows the technical fees that result from the size of the subject and the duration of the assignment, as well as the card balance. There is an automatic debit with the opening of the door to remove the goods can. If, for example, the card balance has already been used up, the card can be charged via the operator station of the locking system or via other charging stations. This can also be done via a bank connection. Instead of a chip card or debit card, the recipient's access authorization can also be checked by evaluating the biometric data, entering a PIN code or other personal data. Furthermore, an identification is also possible via a radiotelephone.
Die Schließfächer und deren Türen, die öffentlich zugänglich sind, sollten aufbruchhemmend und ggf. auch den Sicherheitsklassen entsprechend ausgeführt sein. Es empfiehlt sich ferner, dass die Fächer und die Bedieneinheiten mit Alarmkontakten versehen sind, um Beschädigungen der Schließfachanlage dem Bedienpersonal sofort melden zu können. Da die Türen grundsätzlich verschlossen sind und die Belegung nur von Zugangsberechtigten ermittelt werden kann, sofern für ihn bestimmte Waren deponiert sind, ist auch äußerlich, sofern solches nicht expressis verbis vorgesehen ist, für eine Person nicht erkennbar, ob ein Schließfach belegt ist oder nicht. Da alle Vorgänge von dem Computer einer Schließfachanlage überwacht und die Bewegungen gespeichert werden, ist eine Warendeponierung und -entnahme protokollierbar. Darüber hinaus kann über das Abholen ein Protokoll geführt werden, das elektronisch registriert und verwaltet oder auch quittiert wird, in Form eines Ausdruckes, falls ein Drucker vorhanden ist. Zur Abholung von Waren empfiehlt es sich, Chipkarten, biometrische Daten, usw. zu verwenden. Vorteilhaft ist es dabei, wie bei einer EC-Karte, auch eine PIN-Code-Sicherung einzuführen, so dass auch bei Verwendung einer Kundenkarte dritte Personen ohne Wissen des PIN-Codes sich nicht als Zugangsberechtigte ausweisen können. Darüber hinaus können Kundenkarten von an dem System Teilnehmenden jederzeit wie eine Bankkarte von dem Zentralrechner auf Anruf gesperrt werden. Die Zugangsberechtigten können entweder im Speicher der Computer der Schließanlage oder in einem Zentralcomputer verwaltet werden, wobei im letzteren Fall jeweils bei der Benutzung einer Schließfachanlage ein Verbindungsaufbau zum Zentralcomputer erfolgt. Bei Verwendung einer EC- oder Kreditkarte kann auch die unmittelbare Abbuchung des Rechnungsbetrages über den deponierten Artikel bei Entnahme desselben aus dem Fach vorgesehen sein. Zahlungssysteme können in verschiedenen Ausführungen in der Bedieneinheit integriert sein, z.B. Münzannahme, Geldscheinannahme, Leser für Geld-, EC- und Kreditkarten.The lockers and their doors, which are open to the public, should be anti-disruptive and, if necessary, designed according to the safety classes. It is also recommended that the compartments and the operating units are provided with alarm contacts in order to be able to immediately report damage to the locker system to the operating personnel. Since the doors are basically locked and the occupancy can only be determined by authorized access, if certain goods are deposited for him, is also externally, unless expressis verbis provided is not recognizable for a person, whether a locker is occupied or not. Since all processes of is monitored on the computer of a locker system and the movements are stored, a goods deposit and removal is recordable. In addition, a log can be kept on the pickup, which is electronically registered and managed or even acknowledged, in the form of a printout, if a printer is present. For the collection of goods, it is advisable to use smart cards, biometric data, etc. It is advantageous, as in a debit card, to introduce a PIN code backup, so that even when using a customer card third persons without the knowledge of the PIN code can not identify as authorized access. In addition, loyalty cards from participants in the system may be blocked from calling to the central computer at any time, such as a bank card. The authorized users can be managed either in the memory of the computer of the locking system or in a central computer, in the latter case, when using a locker system, a connection is established to the central computer. When using a debit or credit card, the direct debiting of the invoice amount on the deposited article when removing it from the subject may be provided. Payment systems can be integrated in different versions in the control unit, eg coin acceptor, bill acceptor, reader for cash, EC and credit cards.
Die Erfindung wird nachfolgend anhand der einzigen Figur ergänzend erläutert.The invention will be explained in the following with reference to the single figure.
In der Figur sind drei Schließfachanlagen 3, 4, 5 mit unterschiedlich großen Schließfächern 1 und mehreren Bedientableaus bzw. Dialogdatenterminals 16 dargestellt, die an unterschiedlichen Orten, z. B. in Wohnanlagen oder in einer Tankstelle, eingerichtet sein können. Im Hintergrund, auch integriert in der Schließfachanlage, arbeitet jeweils ein Computer 8, 9 10, der das elektronische Schließsystem der Schließfachanlage bedient und die steuerbaren Schlosssysteme der einzelnen Türen 2 der Schließfächer 1 steuert. Zu jedem Computer gehört ein Sichtschirm 18, 19, 20, auf dem der Servicefachmann oder die Bedienperson die Abläufe der Schließfachanlage kontrollieren und überwachen kann. Ein solcher Computer kann auch abgesetzt von der Schließfachanlage, z. B. in dem Schalterraum einer Tankstelle, aufgestellt und über eine Busleitung mit der Schließfachanlage gekoppelt sein. Der Computer ist darüber hinaus über Telekommunikationsanschlüsse 12, 13, 14 mit einem Telekommunikationsnetz 11, z. B. mit dem Internet oder über ein Modem mit einem Telefon 17 verbindbar. Dadurch wird ein Rechnerverbund mit einem zentralen Verwaltungsrechner 15, z. B. dem Verwaltungsrechner eines Zustelldienstes, hergestellt, über den alle Warenbewegungen in den Schließfächern abrufbar sind oder auch automatisch gemeldet werden, um diese Daten zu verwalten und zu verarbeiten. Das Öffnen eines Schließfaches wird mittels einer Chipkarte 7 bewirkt, die auch eine geladene Geldkarte sein kann. Über eine Tastatur 6 ist beispielsweise ein PIN-Code oder eine Kundennummer einzugeben, die das Öffnen der Tür 2 eines Schließfaches ermöglicht. Die Tastatur und ggf. auch alphanumerische Anzeigen sind Bestandteil eines Dialogterminals 16, das auch einen Sichtschirm aufweisen kann, in dem - wie bei einem EC-Automaten - eine Benutzerführung eingeblendet wird, um dem Benutzer, sei es nun der Zusteller oder der Adressat, die Bedienung zu erleichtern. Über dieses Display oder die Anzeige ist auch eine Anzeige möglich, welches Fach für welchen Adressaten belegt ist bzw. wird nur das Fach angezeigt, das mit einem Gut oder einem Paket für den Adressaten belegt ist. Umgekehrt wird bei einer Rücksendung es für den Adressaten möglich, das Gut in einem Fach zu deponieren. Er gibt für die Rücksendung die Kundennummer an, so dass über den zentralen Verwaltungsrechner 15 der Zustelldienst darüber informiert ist, dass eine abzuholende Ware in einem Schließfach deponiert ist. Der Zusteller öffnet mit seiner Chipkarte das entsprechende Fach, zu welchem Zweck er entweder vom Betreiber eine spezielle Fachnummer zugeteilt erhält oder eine spezielle Abholnummer bzw. Codierung, um den Zugang zu ermöglichen. Der gesamte Dialog zwischen Anlage und Zusteller oder Empfänger kann auch über ein Funktelefon (Handy) abgewickelt werden. Es kann auch ein elektronisches Unterschriftenfeld an der Bedienstation vorgesehen sein, über das der Warenempfang quittierbar ist. Auch kann ein elektronischer Speicher zur Abspeicherung von persönlichen Daten vorgesehen sein. Auch können die einzelnen Fächer mit einer Belegtanzeige, Transponder-Leser, Scanner oder ähnlichem ausgerüstet sein.In the figure, three
Mit dem System nach der Erfindung kann eine persönliche oder eine völlig anonyme Warenzustellung bzw. Rücksendung durchgeführt werden. Die Zustellung ist zu jeder Zeit möglich, ebenso die Abholung, so dass der Adressat eines solchen Systems auch nach Büro- oder Geschäftszeiten sein Paket aus dem Schließfach abholen kann.With the system according to the invention, a personal or a completely anonymous goods delivery or return can be performed. The delivery is possible at any time, as well as the collection, so that the addressee of such a system even after office hours or business hours can pick up his package from the locker.
Claims (29)
- Method of depositing goods in at least one locker (1) with at least one closable door (2) or flap in a locker installation (3, 4, 5) with a computer-controlled electronic closing system for actuating the lock of the door (2) or of the flap of the locker (1) by means of an electronic key system, particularly by means of numeric or alpha-numeric input means (6), chipcard (7), magnetic card, barcode, transponder chip, biometric sensors or a radio telephone, comprising the following features:a) unlocking the closing system of the door (2) or of the flap of a locker (1) by an access-authorised delivery agent after identification of the same by the computer (8, 9, 10) on the basis of the electronic key system of the delivery agent,b) depositing the goods in the locker (1) by the delivery agent,c) closing the door (2) or the flap of the locker (1) and locking the lock of the door (2) by the computer-controlled electronic closing system by the delivery agent,d) input of the address data of an access-authorised addressee of the goods before or after loading of the locker (1) by the access-authorised delivery agent,e) identifying and/or proving the identity of the collecting addressee by means of his or her electronic key system,f) releasing the closing system and unlocking the lock of the locker (1) when specific goods for the addressee are located in the locker (1),g) storing at least all movement data inclusive of the time data and the identifications of the delivery agent and addressee in a memory of the computer (8, 9, 10),h) connecting the computer (8, 9, 10) of the electronic closing system by way of a telecommunications interface (12, 13, 14) with a telecommunications network (11) after the loading and/or removal of the goods from the locker (1),i) transmitting at least the identification data of the access-authorised delivery agent and/or addressee to a housekeeping computer (15) and/or saving the identification data in a memory of the computer (8, 9, 10),j) calling up at least a part of the data saved in the memory of the computer (8, 9, 10) and/or transferred to the housekeeping computer and saved there for the addressee by means of a dialogue data terminal (16) and/or a wire-bound or a radio telephone (17) with use of the electronic key system or by means of a speech recognition system,k) unlocking the lock of the door or the flap only after input of an unlocking command into the computer by means of a radio telephone or the control panel of the locker plant (3, 4, 5),l) unlocking the lock of the locker (1) only during a time window after the identification of the access-authorised addressee or delivery agent for a multiple opening of the door (2) or the flap andm) monitoring the occupancy time of a locker by means of deposited goods and in the case of exceeding a specific predetermined maximum occupancy time saving this in the memory of the computer (8, 9, 10) to be able to be called up or bringing it directly to indication or communicating it to the central housekeeping computer (15) of the operator or delivery agent or consignor or to the addressee by automatic dialling of his or her telephone or data terminal by way of the communications network.
- Method of depositing goods in at least one locker (1) for return, with at least one closable door (2) or flap in a locker installation (3, 4, 5) with a computer-controlled electronic closing system for actuating the lock of the door (2) or of the flap of the locker (1) by means of an electronic key system, particularly by means of numeric or alpha-numeric input means (6), chipcard (7), magnetic card, barcode, transponder chip, biometric sensors or a radio telephone, comprising the following features:a) unlocking the closing system of the door (2) or of the flap of a locker (1) by an access-authorised delivery agent after identification of the same by the computer (8, 9, 10) on the basis of the electronic key system of the addressee,b) depositing the goods in the locker (1) by the addressee,c) closing the door (2) or the flap of the locker (1) and locking the lock of the door (2) by the computer-controlled electronic closing system by the addressee,d) input of the address data of an access-authorised delivery agent of the goods before or after loading of the locker (1) by the access-authorised addressee,e) identifying and/or proving the identity of the collecting delivery agent by means of his or her electronic key system,f) releasing the closing system and unlocking the lock of the locker (1) when specific goods for the delivery agent are located in the locker (1),g) storing at least all movement data inclusive of the time data and the identifications of the addressee and the delivery agent in a memory of the computer (8, 9, 10),h) connecting the computer (8, 9, 10) of the electronic closing system by way of a telecommunications interface (12, 13, 14) with a telecommunications network (11) after the loading and/or removal of the goods from the locker (1),i) transmitting at least the identification data of the access-authorised delivery agent and/or addressee to a housekeeping computer (15) and/or saving the identification data in a memory of the computer (8, 9, 10),j) calling up at least partly the data saved in the memory of the computer (8, 9, 10) and/or transferred to the housekeeping computer and saved there for the addressee by means of a dialogue data terminal (16) and/or a wire-bound or a radio telephone (17) with use of the electronic key system or by means of a speech recognition system,k) unlocking the lock of the door or the flap only after input of an unlocking command into the computer by means of a radio telephone or the control panel of the locker plant (3, 4, 5),l) unlocking the lock of the locker (1) only during a time window after the identification of the access-authorised addressee or delivery agent for a multiple opening of the door (2) or the flap andm) monitoring the occupancy time of a locker by means of deposited goods and in the case of exceeding a specific predetermined maximum occupancy time saving this in the memory of the computer (8, 9, 10) to be able to be called up or bringing it directly to indication or communicating it to the central housekeeping computer (15) of the operator or delivery agent or consignor or to the addressee by automatic dialling of his or her telephone or data terminal by way of the communications network.
- Method according to claim 1 or 2, characterised in that the data of the deposited goods and/or the movement data are transmitted to the housekeeping computer (15) of the delivery agent, the delivery service and/or of the shipment customer and/or are stored in a memory of the computer (8, 9, 10) and/or at least the identification data of the addressee together with the data of the deposited goods are transferred to the addressee by way of a telecommunications interface at a connected terminal with the addressee or at an electronic mailbox.
- Method according to claim 3, characterised in that the data are indicated on an indicating display (18, 19, 20, 21) after input of an indicating command or after actuation of the electronic key system, wherein this is a component of the locker plant and/or a radio telephone.
- Method according to claim 3, characterised in that the locks of several lockers (1) of the same or different size are actuated in controlled manner by an electronic closing system.
- Method according to one of claims 3 to 5, characterised in that the dialogue data terminal (16) is a component of the computer-controlled electronic closing system.
- Method according to one of the preceding claims, characterised in that the occupancy of a locker (1) is indicated permanently after input of an indicating command or only after identification of an access-authorised party after input of an indicating command.
- Method according to claim 7, characterised in that the occupancy is indicated on the indicating display (18, 19, 20, 21) of the locker installation, on the terminal at the addressee or on an indicator at the dialogue terminal (16) or by means of a light indication associated with the locker (1) on the indicating display of a radio telephone.
- Method according to claim 7 or 8, characterised in that the number of the occupied locker (1) is indicated.
- Method according to claim 1 or 2, characterised in that after depositing of the goods in the locker (1) the door (2) is automatically locked for the access-authorised delivery agent or addressee after the closing and is unlockable only by the respective access-authorised counter-partner and that in the case of presence of a further locker (1) this is freed after fresh identification by a party authorised for access.
- Method according to claim 10, characterised in that the electronic closing system of the locks of the individual lockers (1) or of several lockers (1) is unlockable or lockable by an electronic general key.
- Method according to one of the preceding claims, characterised in that the computer-controlled electronic closing system is actuable by a party, who is authorised for actuation, by at least one of the electronic key systems stated in the following:alpha-numeric or numeric input means;chipcard, via chipcard reader;magnetic card, via magnetic card reader;barcode, via barcode reader;transponder chip, via transponder reader;biometric data evaluation, via sensors;speech input, via speech recognition circuits or software;through selection of the computer by means of a radio telephone of a cell network, wherein the access authorisation is checked by way of the PIN code and/or the telephone number by the computer or by the housekeeping computer integrated in the communication;by an EC card or credit card with simultaneous input of the PIN code or biometric data;or by combination of at least two of the afore-mentioned input means,wherein additionally the release can also be independently programmed by automatic payment of fees or debit amounts from the account of the addressee or by a cash payment by means of coin or banknote receptacles integrated in the plant.
- Method according to claim 12, characterised in that the electronic closing system comprises numeric or alpha-numeric input means (6) or other input means of the key system and that assigned to each party authorised for access are respective personal access-authorisation data which are saved in the memory of the computer (8, 9, 10) and can be changed or updated by change input by an authorised party or by remote loading and that only on input of corresponding personal access-authorisation data by the party authorised for access does the release of the closing system take place for loading or emptying of a locker (1).
- Method according to claim 12 or 13, characterised in that an additional personal identification number (PIN) is input by way of a keyboard (6) which is present.
- Method according to claim 12 or 13, characterised in that the identification of the party authorised for access is carried out by means of biometric sensors and that checking of the access authorisation is undertaken in the computer or by way of the telecommunications network by a connected external computer and that the closing system is operable only after confirmation of the access authorisation.
- Method according to claim 12, characterised in that the goods, which are to be deposited in the locker (1) or the packaging thereof or the accompanying documents thereof is or are provided with a transponder chip in which dispatch data and/or addresses are stored and that the locker installation (3, 4, 5) comprises a high-frequency transmitter/receiver which reads the transponder chip and that the switching-free of the lock for opening of the door (2) of a locker (1) to be loaded takes place by evaluation of the data of the transponder chip that the switching-free of the closing system for removal of the goods by the authorised addressee is carried out by means of his or her electronic key system.
- Method according to claim 16, characterised in that the electronic key system is similarly realised by a transponder chip which is mounted on a chipcard or an identification device of the addressee or delivery agent.
- Method according to claim 12, characterised in that the goods, which are to be deposited in the locker (1) or the packaging thereof or the accompanying papers thereof is or are labelled with a barcode containing at least the dispatch data and/or the address of the addressee and that the locker installation (3, 4, 5) comprises a barcode reader or the delivery agent has a barcode reader, which transmits the scanned data by means of a transmitting stage at least to the computer (8, 9, 10) of the locker installation (3, 4, 5) and that the switching-free of the lock for opening the door (2) of a locker (1) to be loaded takes place by evaluation of the data of the barcode by the computer of the locker installation (3, 4, 5) or of the central computer (15).
- Method according to claim 1, 2, 7, 8 or 9, characterised in that an occupancy registration of a locker(1) is carried out by means of integrated sensors and that the occupancy confirmation is issued as a date or signal.
- Method according to claim 19, characterised in that a weighing cell determines the weight of the deposited goods and the weight data are transmitted to the computer (8, 9, 10) of the locker installation (3, 4, 5, 6) or by this to the central housekeeping computer (15).
- Method according to claim 1 or 2, characterised in that the data filed in the memory of the computer (8, 9, 10) are convertible into speech codes and that the data provided with a release can be called up by way of a telephone terminal, particularly a telephone apparatus (17), as speech data by the party authorised for access and are issued by way of a loudspeaker or an earpiece as acoustic soundwaves.
- Method according to one of claims 1 to 3, characterised in that the data saved in the memory of the computer (8, 9, 10) are printed out at least partly by a document printer of the locker system (3, 4, 5).
- Method according to claim 1, 2 or 12, characterised in that the electronic key system contains a memory erasable and rechargeable cell by cell, data are saved in these cells which correspond with money values and that the usage fee for the locker (1) is determined by the computer (8, 9, 10) of the locker installation (3, 4, 5) on the basis of the occupancy time of a locker (1) and the corresponding number of money value cells is erased with the switching-free of the lock.
- Method according to claim 23, characterised in that the memory is provided on a chipcard, this is a pre-charged charge card or a rechargeable charge card and is charged by way of the computer (8, 9, 10) of the locker installation (3, 4, 5) by a bank computer or an external housekeeping computer (15) of the delivery agent participating in the locker system or of the consignor.
- Method according to claim 1, 2 or 12, characterised in that the electronic key system is controlled by means of an EC or credit card and that on introduction of the same into a reader a connection to a bank computer is produced automatically and after release of the locker (1) for removal of the deposited goods the usage fees are deducted from the account of the party authorised for access.
- Method according to claim 13, 23, 24 or 25, characterised in that in the case of deposit of packages the money value cells or the bank account debiting of the cash-on-delivery charge is undertaken under the control of the computer (8, 9, 10).
- Locker installation for performance of the method according to claim 1 or 2, comprising at least- one locker (1) with at least one closable door (2) or flap,- a computer-controlled electronic closing system for actuation of the lock of the door (2) or of the flap of the locker (1) by means of an electronic key system of an access-authorised delivery agent or addressee,- computer input means, such as numeric or alpha-numeric input means, chipcard reader, magnetic card reader, barcode reader, transponder chip reader, biometric sensors or radio telephone for identification of the party authorised for access,- a memory in which the identification data, particularly the name and the address of the party authorised for access, are saved,- a further memory or memory region in which at least the addresses and movement data for the goods to be deposited are registered and- a communications interface (12, 13, 14) to a communications network (8, 9, 10), particularly fixed or mobile radio network inclusive of the Internet,- wherein the computer (8, 9, 10) of the closing system can be switched to be free or dialled by a central housekeeping computer (15) or by way of a data terminal or of a telephone selectably for a party authorised for access.
- Locker installation according to claim 27, characterised in that the door (2) of a locker (1) is coupled with a drive which automatically closes the door after locker occupation.
- Locker installation according to claim 27, characterised in that the computer is coupled with a radio telephone apparatus and by way of that a dialogue with a fixed network telephone or mobile network telephone of the party authorised for access can be produced.
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
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DE10000830 | 2000-01-12 | ||
DE10000830A DE10000830C2 (en) | 2000-01-12 | 2000-01-12 | Procedure for depositing goods in at least one locker |
PCT/EP2000/013242 WO2001052199A2 (en) | 2000-01-12 | 2000-12-22 | Method for depositing goods in at least one locker |
Publications (2)
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EP1247260A2 EP1247260A2 (en) | 2002-10-09 |
EP1247260B1 true EP1247260B1 (en) | 2007-12-19 |
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EP00987455A Expired - Lifetime EP1247260B1 (en) | 2000-01-12 | 2000-12-22 | Method for depositing goods in at least one locker |
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EP (1) | EP1247260B1 (en) |
AT (1) | ATE381750T1 (en) |
AU (1) | AU2369301A (en) |
DE (1) | DE10000830C2 (en) |
WO (1) | WO2001052199A2 (en) |
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- 2000-12-22 AT AT00987455T patent/ATE381750T1/en active
- 2000-12-22 WO PCT/EP2000/013242 patent/WO2001052199A2/en active IP Right Grant
- 2000-12-22 AU AU23693/01A patent/AU2369301A/en not_active Abandoned
- 2000-12-22 EP EP00987455A patent/EP1247260B1/en not_active Expired - Lifetime
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DE102013113996A1 (en) | 2013-12-13 | 2015-06-18 | Locktec Gmbh | Locker system with a tempering device |
DE102013113996B4 (en) * | 2013-12-13 | 2015-10-29 | Locktec Gmbh | Locker system with a tempering device |
FR3057451A1 (en) * | 2016-10-17 | 2018-04-20 | De Edelenyi Christophe Szabo | INSTALLATION FOR THE DISTRIBUTION OF POSTAL PARCELS, AND ASSOCIATED DISTRIBUTION METHOD |
Also Published As
Publication number | Publication date |
---|---|
ATE381750T1 (en) | 2008-01-15 |
AU2369301A (en) | 2001-07-24 |
DE10000830C2 (en) | 2002-10-24 |
WO2001052199A2 (en) | 2001-07-19 |
DE10000830A1 (en) | 2001-07-26 |
WO2001052199A3 (en) | 2002-02-14 |
EP1247260A2 (en) | 2002-10-09 |
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