EP1021790A1 - Terminal for managing products, management device and product manageable with such a device - Google Patents

Terminal for managing products, management device and product manageable with such a device

Info

Publication number
EP1021790A1
EP1021790A1 EP98944955A EP98944955A EP1021790A1 EP 1021790 A1 EP1021790 A1 EP 1021790A1 EP 98944955 A EP98944955 A EP 98944955A EP 98944955 A EP98944955 A EP 98944955A EP 1021790 A1 EP1021790 A1 EP 1021790A1
Authority
EP
European Patent Office
Prior art keywords
terminal
product
watch
intended
terminal according
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
EP98944955A
Other languages
German (de)
French (fr)
Other versions
EP1021790B1 (en
Inventor
François Girardet
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from FR9714691A external-priority patent/FR2771243B1/en
Application filed by Individual filed Critical Individual
Publication of EP1021790A1 publication Critical patent/EP1021790A1/en
Application granted granted Critical
Publication of EP1021790B1 publication Critical patent/EP1021790B1/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G04—HOROLOGY
    • G04B—MECHANICALLY-DRIVEN CLOCKS OR WATCHES; MECHANICAL PARTS OF CLOCKS OR WATCHES IN GENERAL; TIME PIECES USING THE POSITION OF THE SUN, MOON OR STARS
    • G04B47/00—Time-pieces combined with other articles which do not interfere with the running or the time-keeping of the time-piece
    • G—PHYSICS
    • G04—HOROLOGY
    • G04D—APPARATUS OR TOOLS SPECIALLY DESIGNED FOR MAKING OR MAINTAINING CLOCKS OR WATCHES
    • G04D7/00—Measuring, counting, calibrating, testing or regulating apparatus
    • G04D7/002—Electrical measuring and testing apparatus

Definitions

  • the present invention relates to product management. It relates in particular to a terminal for managing products each provided with an identification device.
  • Such terminals are known. They are for example placed at retailers and connected to a computer network, for the management of credit cards.
  • the customer sends a code to the company that issued the card, which company gives a receipt to the retailer regarding the granting of credit.
  • the terminal according to the invention must make it possible to identify a product provided with an identification member and to control at least some of its qualities. It also makes it easier to manage the retailer's relationships with its partners.
  • An object of the present invention is to allow more rigorous management of products, by monitoring the history and characteristics of each part, until it is sold to the customer.
  • This object is achieved thanks to the fact that the sensor further comprises a device intended to receive complementary signals relating to the products and to transmit them through said network, to a measuring device.
  • the present invention also relates to a management device provided with a terminal as defined above and a product capable of being managed by means of such a device.
  • Another object of the present invention is to overcome these drawbacks.
  • This object is achieved thanks to the fact that on the one hand, the terminal according to the invention is connected to a plurality of companies, through a wireless communication network, each of which companies has at least one communication center. processing to process the information relating to the products which it markets, identifiable by a code contained in the identification bodies, and that on the other hand the identification body is inseparably associated with the product.
  • Figure 1 illustrates the diagram of a product management device according to the invention, to ensure the quality and monitoring of these products to the retailer;
  • Figure 2 shows a terminal according to the invention, used at the retailer
  • Figures 4 and 5 are sections along lines IV-IV and VV of Figure 3, an identification member provided in Figure 4 of the assembly means by bonding and in Figure 5 of a protective cover, and
  • FIG. 6 schematically represents the mode of interaction between an identification member and a terminal according to the invention.
  • the quality management device according to the invention is based on the principle of a computer network, connecting retailers and businesses through a telephone network.
  • This network is represented in Figure 1.
  • the retailers are identified by the letter D
  • the telephone network by the letter T
  • the businesses by the letter E.
  • Each of the retailers Dj (i between 1 and 6 on the figure) has a terminal which will be described in more detail with reference to Figures 2 and 5. This is connected to the telephone network.
  • the latter establishes the link between the retailer Dj and one of the E- control centers (j between 1 and 4 in the figure) specific to each partner company.
  • the retailer Dj dials the number of the control center. More advantageously, the communication can be established automatically, as will be explained below.
  • the sole function of the telephone network is to direct the retailer to the control center of the firm that manufactured an identified product. All strategic information, relating to products, is managed and stored by the E- company's control center. It is thus possible to guarantee the confidentiality of the information processed.
  • E- control centers each have a computer to manage and store the information processed.
  • the assembly comprising the terminals, the telephone network and the control centers defines a computer network, which advantageously uses the public telephone network.
  • Transactions carried out through the network can be of different orders.
  • the Dj retailer can thus place his orders directly, by entering on his terminal the number of the parts he wishes to put on sale. When he receives the documents, he gives a receipt to the control center.
  • the warranty service no longer necessarily has to use a bulletin, too often lost by the customer. This is particularly the case for long term warranties.
  • the recording of the sale by the management system therefore makes it possible to identify the part at any accredited retailer and also to know its history.
  • the E- control center can provide maintenance services to retailers and wholesalers. To this end, it informs its customers of the parts which must undergo a check, be subject to a battery change or cleaning. This service can go beyond sales.
  • the E * control center can therefore offer customer service to the retailer, advising of a desirable cleaning or an imminent battery change. As soon as the public is informed of the existence of an identification body on the products sold, the customer can be guaranteed that the part they are about to buy is not a counterfeit.
  • FIG. 2 schematically represents an equipment ensuring such a service. You can see a terminal with a support 1, a keyboard 2, a display 3, a control circuit 4 and a box 5.
  • the support 1 is intended to receive the object to be tracked, for example a watch, schematically represented in dashed lines and bearing the reference 6. It carries a sensor 7 capable of decoding an identification element 8 associated with the watch, but also to interpret the signals emitted by the watch, in sound or electromagnetic form for example. This sensor will be described in more detail with reference to FIG. 6.
  • the equipment installed at the retailer can advantageously be supplemented by a printer 9. It is connected to the computer network by means of a telephone line 10.
  • the keyboard 2 as shown has a limited number of keys. It allows coded information from the retailer to be transmitted to one or other of the E * control centers. It allows in particular to choose the control center, to define the type of transaction or to transmit a number of part to order for example. Such a keyboard makes it possible to carry out all of the transactions defined above. This function could also be performed using a computer keyboard in case the retailer had one.
  • the display 3 is of the liquid crystal or light-emitting diode type, with a structure allowing the display of alphanumeric information. It is thus possible for the retailer to know that the code he is using corresponds to the action he plans to take. The display also allows information to be transmitted from a control center to the retailer. A computer screen could also perform this function.
  • the control circuit 4 provides the interface between the various components of the equipment and the telephone network T. It makes it possible to establish the telephone link, to code and format the signals generated by the keyboard 2 or the sensor 7 for , on the one hand display the decoded information, on the other hand send the message to an E * control center. It ensures the control of the sensor 7 and the processing of the signals perceived by the latter, coming from the identification element 8 as well as from the watch 6. It also transmits to the printer 9 the information to be recorded in written form . As described above, it could be the printing of a warranty card, an order confirmation or messages relating to maintenance.
  • the housing 5 is intended to protect the equipment and more particularly the sensor 7 and the control circuit 4. It is produced in a conventional manner for those skilled in the art, for example in molded plastic. It will not be described in more detail.
  • the sensor 7 comprises an emitter of electromagnetic signals 70 working at high frequency as well as a receiver 71 processing the signal from the identification member.
  • FIG. 3 represents an identification member 8 which can be used in the device according to the invention.
  • Figures 4 and 5 show in section the organ of the FIG. 3, along lines IV-IV and VV with, in addition, a layer of adhesive in FIG. 4, a coating in FIG. 5.
  • the identification member 8 comprises a support 80 made of insulating material, such as used for example in printed circuits. It carries on one of its faces a spiral of conductive material 81 having the function of antenna, with two rectangular areas 82 and 83 defining the ends of the spiral.
  • the support 80 is drilled right through two holes 84 and 85 (fig. 5), each opening on the face of one of the rectangular areas 82 and 83.
  • An integrated circuit 86 is fixed on the second face of the support 80 Connection wires 87 and 88 connect the circuit to pads 82 and 83, respectively through holes 84 and 85.
  • the face carrying the circuit 86 is entirely covered with an insulating layer 89 acting as a protection.
  • the other face, carrying the antenna 81, is covered with a layer of glue 90 allowing the element 8 to be fixed on any support. Before use, this layer can advantageously be covered with a protective film.
  • Such a member 8 plays the role of electronic key.
  • the memory of the integrated circuit 86 is programmed so that it gives a unique response to an identification request signal.
  • the response given can include so much information that no two organs will ever give the same. This provides very high operating security.
  • the sensor 7 transmits on request a signal at a given frequency, for example 13.56 Mhz for the devices as marketed by the company Gemplus ( France).
  • This signal is picked up by the antenna 81 of the identification member 8.
  • the information received is applied to the integrated circuit 86 and compared with the code in memory. When the signal is recognized by the identification body, it is amortized.
  • the receiver 71 of the sensor 7 then receives a different signal for each identification member 8.
  • the control circuit 4 interprets the signal received from the receiver 71 of the sensor 7, and thus identifies the member 8. It is possible to automatically ensure the telephone link between the terminal and the control center, based on code numbers. It suffices for this that these numbers are distributed so that part of the code makes it possible to identify the control center and to associate in the memory of circuit 4 this code with the call number.
  • the member 8 as described therefore does not include a battery. It operates only on the energy it receives from the transmitter 70 of the sensor 7. More precisely, it modulates the signal transmitted by absorption.
  • the receiver 71 thus receives a signal modified as a function of the characteristics of the identification member.
  • the object carrying the identification member 8, for example a watch shown diagrammatically at 6, is placed on the support 1.
  • This watch 6 has a back 60 made of insulating material, for example sapphire.
  • the member 8 is fixed to the bottom 60 of the watch 6.
  • the use of an insulating material makes it possible to avoid a disturbance of the reading signal generated and picked up by the sensor 7.
  • the sensor 7 also comprises a microphone and an electromagnetic sensor schematically represented at 72.
  • the microphone picks up the sound signals emitted by the escapement of each mechanical watch.
  • the electromagnetic sensor is activated by the signals emitted by the motors of electronic watches with needle display.
  • circuit 4 signals are formed by circuit 4 and sent by the computer network to the company E * concerned.
  • the latter can thus know the running of the watch as well as other characteristics likely to be defined by the interpretation of these signals. If she deems it necessary, it can also send the retailer additional information relating to the product and any directives concerning its maintenance.
  • the senor 7 will further comprise a device making it possible to send a signal to write information in the device 8.
  • a solution would make it possible to store in the identification member at least part of the information relating to the object with which it is associated. Among these, it would be possible to store the name of the owner, in order to identify a stolen product for example.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Burglar Alarm Systems (AREA)

Abstract

The invention concerns a terminal to be connected to a computer network (T) for managing products (6), such as watches, each equipped with an identifying element (8). The terminal comprises a sensor (7) provided with a device (70, 71) for reading the identifying element (8), and a device (72) for sensing complementary signals concerning the products (6) and transmitting them through the network (T), to a measuring device. The invention is applicable to quality control in distribution networks.

Description

TERMINAL POUR LA GESTION DE PRODUITS, TERMINAL FOR PRODUCT MANAGEMENT,
DISPOSITIF DE GESTION ET PRODUIT SUSCEPTIBLEMANAGEMENT DEVICE AND SUSCEPTIBLE PRODUCT
DΕTRE GERE AU MOYEN DE CE DISPOSITIFTO BE MANAGED USING THIS DEVICE
La présente invention concerne la gestion de produits. Elle se rapporte en particulier à un terminal pour assurer la gestion de produits munis chacun d'un organe d'identification.The present invention relates to product management. It relates in particular to a terminal for managing products each provided with an identification device.
De tels terminaux sont connus. Ils sont par exemple placés chez les détaillants et reliés à un réseau informatique, pour la gestion des cartes de crédit.Such terminals are known. They are for example placed at retailers and connected to a computer network, for the management of credit cards.
Au moyen de ce terminal, le client adresse un code à l'entreprise ayant émis la carte, laquelle entreprise donne une quittance au détaillant concernant l'octroi du crédit.Using this terminal, the customer sends a code to the company that issued the card, which company gives a receipt to the retailer regarding the granting of credit.
Le terminal selon l'invention doit permettre d'identifier un produit muni d'un organe d'identification et d'en contrôler au moins certaines de ses qualités. Il permet de plus de faciliter la gestion des relations du détaillant avec ses partenaires.The terminal according to the invention must make it possible to identify a product provided with an identification member and to control at least some of its qualities. It also makes it easier to manage the retailer's relationships with its partners.
Aujourd'hui, la gestion de produits, notamment de produits de prestige, pose des problèmes dès la sortie de l'entreprise qui les a fabriqués. Ils sont généralement distribués chez des grossistes qui les répartissent chez des détaillants concessionnaires. Dès l'instant où ces produits ont été envoyés au grossiste, il est extrêmement difficile de connaître leur histoire. Il est notamment très difficile de savoir combien de temps ils restent en stock chez un détaillant. Or la durée du stockage influence de manière importante la qualité du produit vendu.Today, the management of products, in particular of prestige products, poses problems from the exit of the company which manufactured them. They are generally distributed to wholesalers who distribute them to concessionary retailers. From the moment these products were sent to the wholesaler, it is extremely difficult to know their history. In particular, it is very difficult to know how long they remain in stock at a retailer. However, the duration of storage significantly influences the quality of the product sold.
A titre d'exemple, lorsqu'une montre électronique est vendue après deux ou trois ans passés en stock, sa pile se trouve avoir une capacité sensiblement diminuée. Si celle-ci n'est pas changée, il est à craindre que le client revienne peu de mois après l'achat de sa montre, pour exprimer son insatisfaction. Dans le cas de la montre mécanique, un vieillissement des huiles peut considérablement affecter sa précision. Des pièces écoulées dans de telles conditions affectent l'image de la marque. Elles sont donc gravement préjudiciables au client et à l'entreprise qui les a fabriquées. Malheureusement, les fabricants ne disposent aujourd'hui que de peu de moyens pour éviter une telle situation. Ils peuvent adresser aux grossistes et détaillants des directives relatives au stockage et à la révision des pièces en stock; ils peuvent proposer des services et des moyens de gestion permettant d'éviter que de telles situations ne se produisent. La vérification du respect de ces consignes reste difficile, voire impossible.For example, when an electronic watch is sold after two or three years spent in stock, its battery is found to have a significantly reduced capacity. If it is not changed, it is to be feared that the customer will come back a few months after the purchase of his watch, to express his dissatisfaction. In the case of the mechanical watch, aging of the oils can considerably affect its precision. Parts sold under such conditions affect the brand's image. They are therefore seriously detrimental to the customer and to the company that manufactured them. Unfortunately, manufacturers today have few means to avoid such a situation. They can send directives to wholesalers and retailers relating to the storage and revision of parts in stock; they can offer management services and means to prevent such situations from occurring. Verification of compliance with these instructions remains difficult, if not impossible.
Il existe certes le suivi des pièces sous garantie. Malheureusement, on constate que de nombreux détaillants prennent certaines libertés à l'égard du bulletin de garantie.There is certainly tracking of parts under warranty. Unfortunately, we find that many retailers take certain liberties with regard to the warranty card.
Les moyens de contrôle des produits sont coûteux et parfois lacunaires chez les détaillants. C'est le cas notamment des moyens de contrôle de la marche des montres. En conséquence, la vérification d'une pièce avant sa vente ne peut pas toujours se faire dans de bonnes conditions.The means of product control are expensive and sometimes incomplete at retailers. This is the case in particular of the means of controlling the progress of watches. Consequently, the verification of a part before its sale cannot always be done in good conditions.
Un but de la présente invention est de permettre une gestion plus rigoureuse de produits, grâce à un suivi de l'histoire et des caractéristiques de chaque pièce, jusqu'à sa vente au client. Ce but est atteint grâce au fait que le capteur comporte en outre un dispositif destiné à capter des signaux complémentaires relatifs aux produits et à les transmettre au travers dudit réseau, vers un dispositif de mesure.An object of the present invention is to allow more rigorous management of products, by monitoring the history and characteristics of each part, until it is sold to the customer. This object is achieved thanks to the fact that the sensor further comprises a device intended to receive complementary signals relating to the products and to transmit them through said network, to a measuring device.
La présente invention concerne également un dispositif de gestion muni d'un terminal tel que défini ci-dessus et un produit susceptible d'être géré au moyen d'un tel dispositif.The present invention also relates to a management device provided with a terminal as defined above and a product capable of being managed by means of such a device.
La contrefaçon des produits de prestige est aujourd'hui importante. Elle porte préjudice tant aux titulaires des marques contrefaites qu'aux acheteurs. Il existe notamment des contrefacteurs qui réalisent des produits dont l'identification est pratiquement impossible pour un client non averti. Ce genre de contrefaçon est fabriqué par des professionnels compétents, mais qui spolient les titulaires des marques en profitant de leur renom et de leurs efforts de promotion. De plus, ils n'ont bien entendu aucuns frais de service après vente. Certains détaillants se laissent abuser par de tels contrefacteurs. La mise en évidence de ces contrefaçons est difficile avec les moyens conventionnels.The counterfeiting of prestige products is important today. It prejudices both the owners of the counterfeit brands and the buyers. There are in particular counterfeiters who make products whose identification is practically impossible for an uninformed customer. This genre counterfeiting is manufactured by competent professionals, but who despoil brand owners by taking advantage of their reputation and their promotional efforts. In addition, they of course have no after-sales service charges. Some retailers are being taken in by such counterfeiters. The identification of these counterfeits is difficult with conventional means.
Il arrive parfois qu'un détaillant ne dispose pas du produit souhaité par un client. Actuellement, le détaillant doit passer commande selon la procédure habituelle. Il peut en résulter de longs délais susceptibles de contrarier le client.It sometimes happens that a retailer does not have the product desired by a customer. Currently, the retailer must place orders according to the usual procedure. This can result in long delays that could upset the customer.
Les objets de prestige jouissent aujourd'hui d'une garantie de longue durée. Celle-ci peut être supérieure à cinq ans. Dans ces conditions, il arrive fréquemment que le propriétaire d'un tel objet ait égaré le bulletin de garantie. Le détaillant peut alors se trouver en situation embarrassante. Toute modification apportée à la pièce, par exemple un échange de bracelet, un changement de pile ou encore une réparation ne peuvent que difficilement être contrôlés par l'entreprise.Prestigious objects today enjoy a long-term guarantee. This can be more than five years. Under these conditions, it often happens that the owner of such an object has lost the warranty card. The retailer can then be in an embarrassing situation. Any modification made to the part, for example an exchange of a bracelet, a change of battery or even a repair can only be difficult to control by the company.
L'organisation d'un dispositif de contrôle et de gestion est complexe et coûteuse. Si chaque entreprise devait organiser son réseau, avec des moyens de contrôle spécifiques, il en résulterait des coûts élevés et une multiplication de terminaux chez les détaillants. Les frais de fonctionnement en serait ainsi considérablement augmentés.The organization of a control and management system is complex and costly. If each company were to organize its network, with specific means of control, it would result in high costs and a multiplication of terminals at retailers. The operating costs would thus be considerably increased.
Un autre but de la présente invention est de palier ces inconvénients. Ce but est atteint grâce au fait que d'une part, le terminal selon l'invention est relié à une pluralité d'entreprises, au travers d'un réseau de communication hertzien, dont chacune des entreprises dispose d'au moins un centre de traitement pour traiter les informations relatives aux produits qu'elle commercialise, identifiables par un code contenu dans les organes d'identification, et que d'autre part l'organe d'identification est associé de manière indissociable au produit. L'invention sera mieux comprise à la lecture de la description qui va suivre, donnée à titre d'exemple non limitatif et faite en référence au dessin, dans lequel:Another object of the present invention is to overcome these drawbacks. This object is achieved thanks to the fact that on the one hand, the terminal according to the invention is connected to a plurality of companies, through a wireless communication network, each of which companies has at least one communication center. processing to process the information relating to the products which it markets, identifiable by a code contained in the identification bodies, and that on the other hand the identification body is inseparably associated with the product. The invention will be better understood on reading the description which follows, given by way of nonlimiting example and made with reference to the drawing, in which:
• La figure 1 illustre le schéma d'un dispositif de gestion de produits selon l'invention, permettant d'assurer la qualité et le suivi de ces produits jusque chez le détaillant;• Figure 1 illustrates the diagram of a product management device according to the invention, to ensure the quality and monitoring of these products to the retailer;
• La figure 2 représente un terminal selon l'invention, utilisé chez le détaillant;• Figure 2 shows a terminal according to the invention, used at the retailer;
• La figure 3 montre, vu de dessus, un organe d'identification tel qu'utilisé avec le terminal selon l'invention• Figure 3 shows, seen from above, an identification member as used with the terminal according to the invention
• Les figures 4 et 5 sont des coupes, selon les lignes IV-IV et V-V de la figure 3, d'un organe d'identification muni sur la figure 4 de moyens d'assemblage par collage et sur la figure 5 d'une enveloppe protectrice, et• Figures 4 and 5 are sections along lines IV-IV and VV of Figure 3, an identification member provided in Figure 4 of the assembly means by bonding and in Figure 5 of a protective cover, and
• La figure 6 représente schématiquement le mode d'interaction entre un organe d'identification et un terminal selon l'invention. Le dispositif de gestion de la qualité selon l'invention est basé sur le principe d'un réseau informatique, reliant des détaillants et des entreprises au travers d'un réseau téléphonique. Ce réseau est représenté à la figure 1. Sur cette figure, les détaillants sont identifiés par la lettre D, le réseau téléphonique par la lettre T et les entreprises par la lettre E. Chacun des détaillants Dj (i compris entre 1 et 6 sur la figure) dispose d'un terminal qui sera décrit de manière plus détaillée en référence aux figures 2 et 5. Celui-ci est relié au réseau téléphonique. Ce dernier établit la liaison entre le détaillant Dj et l'un des centres de contrôle E- (j compris entre 1 et 4 sur la figure) propres à chaque entreprise partenaire. Pour établir la communication avec l'une ou l'autre des entreprises E-, le détaillant Dj compose le numéro du centre de contrôle. Plus avantageusement, la communication peut être établie de manière automatique, comme cela sera expliqué ci-après. Le réseau téléphonique a pour seule fonction d'aiguiller le détaillant vers le centre de contrôle de la firme ayant fabriqué un produit identifié. Toutes les informations stratégiques, relatives aux produits, sont gérées et stockées par le centre de contrôle de l'entreprise E-. Il est de la sorte possible de garantir la confidentialité des informations traitées.FIG. 6 schematically represents the mode of interaction between an identification member and a terminal according to the invention. The quality management device according to the invention is based on the principle of a computer network, connecting retailers and businesses through a telephone network. This network is represented in Figure 1. In this figure, the retailers are identified by the letter D, the telephone network by the letter T and the businesses by the letter E. Each of the retailers Dj (i between 1 and 6 on the figure) has a terminal which will be described in more detail with reference to Figures 2 and 5. This is connected to the telephone network. The latter establishes the link between the retailer Dj and one of the E- control centers (j between 1 and 4 in the figure) specific to each partner company. To establish communication with one or other of the companies E-, the retailer Dj dials the number of the control center. More advantageously, the communication can be established automatically, as will be explained below. The sole function of the telephone network is to direct the retailer to the control center of the firm that manufactured an identified product. All strategic information, relating to products, is managed and stored by the E- company's control center. It is thus possible to guarantee the confidentiality of the information processed.
Il est évident que les centres de contrôle E- comportent chacun un ordinateur pour assurer la gestion et la mémorisation des informations traitées. L'ensemble comportant les terminaux, le réseau téléphonique et les centres de contrôles définit un réseau informatique, qui fait avantageusement appel au réseau téléphonique public.It is obvious that the E- control centers each have a computer to manage and store the information processed. The assembly comprising the terminals, the telephone network and the control centers defines a computer network, which advantageously uses the public telephone network.
Les transactions réalisables au travers du réseau peuvent être de différents ordres.Transactions carried out through the network can be of different orders.
Le détaillant Dj peut ainsi passer ses commandes directement, en introduisant sur son terminal le numéro des pièces qu'il désire mettre en vente. Lorsqu'il reçoit les pièces, il en donne quittance au centre de contrôle.The Dj retailer can thus place his orders directly, by entering on his terminal the number of the parts he wishes to put on sale. When he receives the documents, he gives a receipt to the control center.
Lorsqu'un détaillant ne possède pas une pièce souhaitée par un client, il est possible, par le biais du réseau, de faire une demande au centre de contrôle (Ej) de l'entreprise concernée pour que celle-ci identifie le détaillant le plus proche disposant de la pièce recherchée. L'information ainsi obtenue permet ensuite d'organiser le transfert de la pièce de l'un chez l'autre détaillant. Il en résulte une plus grande efficacité dans la gestion des stocks et une réduction des délais de livraison.When a retailer does not have a part desired by a customer, it is possible, via the network, to make a request to the control center (E j ) of the company concerned so that it identifies the retailer. nearest with the required part. The information thus obtained then makes it possible to organize the transfer of the part from one to the other retailer. The result is greater efficiency in inventory management and reduced delivery times.
Le service de garantie ne doit plus forcément faire appel à un bulletin, trop souvent perdu par le client. Cela est particulièrement le cas pour des garanties de longue durée. L'enregistrement de la vente par le dispositif de gestion permet donc d'identifier la pièce chez n'importe quel détaillant accrédité et de connaître en outre son histoire.The warranty service no longer necessarily has to use a bulletin, too often lost by the customer. This is particularly the case for long term warranties. The recording of the sale by the management system therefore makes it possible to identify the part at any accredited retailer and also to know its history.
Certains détaillants sont habilités à modifier certaines pièces, en changeant l'un ou l'autre composant. Il est ainsi possible d'offrir au client la pièce présentant les caractéristiques qui l'intéressent. Ces modifications sont enregistrées au centre de contrôle E*. On peut suivre ainsi l'intérêt des clients en enregistrant ces modifications au moyen du dispositif de gestion. On peut de plus assurer le remplacement des pièces échangées.Certain retailers are authorized to modify certain parts, by changing one or the other component. It is thus possible to offer the customer the part with the characteristics that interest him. These changes are registered at the E * control center. We can thus follow the interest of the customers by recording these modifications by means of the management device. We can also ensure the replacement of exchanged parts.
Enfin, le centre de contrôle E- peut assurer auprès des détaillants et des grossistes un service de maintenance. A cet effet, il informe ses clients des pièces qui doivent subir un contrôle, faire l'objet d'un changement de pile ou d'un nettoyage. Ce service peut aller au-delà de la vente. Le centre de contrôle E* peut ainsi proposer au détaillant un service à la clientèle, informant d'un nettoyage souhaitable ou d'un changement de pile imminent. Dès lors que le public est informé de l'existence d'un organe d'identification sur les produits vendus, le client peut avoir la garantie que la pièce qu'il s'apprête à acheter n'est pas une contrefaçon.Finally, the E- control center can provide maintenance services to retailers and wholesalers. To this end, it informs its customers of the parts which must undergo a check, be subject to a battery change or cleaning. This service can go beyond sales. The E * control center can therefore offer customer service to the retailer, advising of a desirable cleaning or an imminent battery change. As soon as the public is informed of the existence of an identification body on the products sold, the customer can be guaranteed that the part they are about to buy is not a counterfeit.
Pour assurer un service offrant ces avantages, les moyens à mettre en oeuvre chez le détaillant sont simples, peu encombrants et peu coûteux. La figure 2 représente schématiquement un équipement assurant un tel service. On peut y voir un terminal avec un support 1 , un clavier 2, un affichage 3, un circuit de commande 4 ainsi qu'un boîtier 5.To provide a service offering these advantages, the means to be implemented at the retailer are simple, compact and inexpensive. FIG. 2 schematically represents an equipment ensuring such a service. You can see a terminal with a support 1, a keyboard 2, a display 3, a control circuit 4 and a box 5.
Le support 1 est destiné à recevoir l'objet à suivre, par exemple une montre, schématiquement représentée en trait mixte et portant la référence 6. Il porte un capteur 7 capable de décoder un élément d'identification 8 associé à la montre, mais également d'interpréter les signaux émis par la montre, sous forme sonore ou électromagnétique par exemple. Ce capteur sera décrit plus en détail en référence à la figure 6.The support 1 is intended to receive the object to be tracked, for example a watch, schematically represented in dashed lines and bearing the reference 6. It carries a sensor 7 capable of decoding an identification element 8 associated with the watch, but also to interpret the signals emitted by the watch, in sound or electromagnetic form for example. This sensor will be described in more detail with reference to FIG. 6.
L'équipement installé chez le détaillant peut avantageusement être complété par une imprimante 9. Il est relié au réseau informatique au moyen d'une ligne téléphonique 10.The equipment installed at the retailer can advantageously be supplemented by a printer 9. It is connected to the computer network by means of a telephone line 10.
Le clavier 2 tel que représenté comporte un nombre limité de touches. Il permet de transmettre des informations codées du détaillant vers l'un ou l'autre centre de contrôle E*. Il permet notamment de choisir le centre de contrôle, de définir le type de transaction ou encore transmettre un numéro de pièce à commander par exemple. Un tel clavier permet de réaliser toutes les transactions définies ci-dessus. Cette fonction pourrait également être réalisée au moyen d'un clavier d'ordinateur au cas où le détaillant en possédait un. L'affichage 3 est de type à cristaux liquides ou à diode électroluminescente, avec une structure permettant l'affichage d'informations alphanumériques. Il est de la sorte possible au détaillant de savoir que le code qu'il utilise correspond bien à l'action qu'il envisage d'entreprendre. L'affichage permet aussi la transmission d'informations d'un centre de contrôle vers le détaillant. L'écran d'un ordinateur pourrait également remplir cette fonction.The keyboard 2 as shown has a limited number of keys. It allows coded information from the retailer to be transmitted to one or other of the E * control centers. It allows in particular to choose the control center, to define the type of transaction or to transmit a number of part to order for example. Such a keyboard makes it possible to carry out all of the transactions defined above. This function could also be performed using a computer keyboard in case the retailer had one. The display 3 is of the liquid crystal or light-emitting diode type, with a structure allowing the display of alphanumeric information. It is thus possible for the retailer to know that the code he is using corresponds to the action he plans to take. The display also allows information to be transmitted from a control center to the retailer. A computer screen could also perform this function.
Le circuit de commande 4 assure l'interface entre les différents composants de l'équipement et le réseau téléphonique T. Il permet d'établir la liaison téléphonique, de codifier et mettre en forme les signaux générés par le clavier 2 ou le capteur 7 pour, d'une part afficher l'information décodée, d'autre part envoyer le message vers un centre de contrôle E*. Il assure la commande du capteur 7 et le traitement des signaux perçus par ce dernier, provenant de l'élément d'identification 8 ainsi que de la montre 6. Il transmet en outre à l'imprimante 9 les informations devant être enregistrées de manière écrite. Comme cela a été décrit ci-dessus, il pourrait s'agir de l'impression d'un bulletin de garantie, d'une confirmation de commande ou encore de messages relatifs à la maintenance.The control circuit 4 provides the interface between the various components of the equipment and the telephone network T. It makes it possible to establish the telephone link, to code and format the signals generated by the keyboard 2 or the sensor 7 for , on the one hand display the decoded information, on the other hand send the message to an E * control center. It ensures the control of the sensor 7 and the processing of the signals perceived by the latter, coming from the identification element 8 as well as from the watch 6. It also transmits to the printer 9 the information to be recorded in written form . As described above, it could be the printing of a warranty card, an order confirmation or messages relating to maintenance.
Le boîtier 5 est destiné à protéger l'équipement et plus particulièrement le capteur 7 et le circuit de commande 4. Il est réalisé de manière conventionnelle pour l'homme du métier, par exemple en plastique moulé. Il ne sera pas décrit de manière plus détaillée.The housing 5 is intended to protect the equipment and more particularly the sensor 7 and the control circuit 4. It is produced in a conventional manner for those skilled in the art, for example in molded plastic. It will not be described in more detail.
Le capteur 7 comporte un émetteur de signaux électromagnétiques 70 travaillant à haute fréquence ainsi qu'un récepteur 71 traitant le signal issu de l'organe d'identification.The sensor 7 comprises an emitter of electromagnetic signals 70 working at high frequency as well as a receiver 71 processing the signal from the identification member.
La figure 3 représente un organe d'identification 8 pouvant être utilisé dans le dispositif selon l'invention. Les figures 4 et 5 montrent en coupe l'organe de la figure 3, selon les lignes IV-IV et V-V avec, en complément, une couche de colle sur la figure 4, un enrobage sur la figure 5. L'organe d'identification 8 comporte un support 80 en matériau isolant, tel qu'utilisé par exemple dans les circuits imprimés. Il porte sur l'une de ses faces une spirale en matériau conducteur 81 ayant fonction d'antenne, avec deux plages rectangulaires 82 et 83 définissant les extrémités de la spirale. Le support 80 est percé de part en part de deux trous 84 et 85 (fig. 5), débouchant chacun sur la face de l'une des plages rectangulaires 82 et 83. Un circuit intégré 86 est fixé sur la seconde face du support 80. Des fils de connexion 87 et 88 relient le circuit aux plages 82 et 83, respectivement au travers des trous 84 et 85. La face portant le circuit 86 est entièrement recouverte d'une couche isolante 89 tenant lieu de protection. L'autre face, portant l'antenne 81 , est recouverte d'une couche de colle 90 permettant la fixation de l'élément 8 sur un support quelconque. Avant usage, cette couche peut avantageusement être couverte d'un film protecteur.FIG. 3 represents an identification member 8 which can be used in the device according to the invention. Figures 4 and 5 show in section the organ of the FIG. 3, along lines IV-IV and VV with, in addition, a layer of adhesive in FIG. 4, a coating in FIG. 5. The identification member 8 comprises a support 80 made of insulating material, such as used for example in printed circuits. It carries on one of its faces a spiral of conductive material 81 having the function of antenna, with two rectangular areas 82 and 83 defining the ends of the spiral. The support 80 is drilled right through two holes 84 and 85 (fig. 5), each opening on the face of one of the rectangular areas 82 and 83. An integrated circuit 86 is fixed on the second face of the support 80 Connection wires 87 and 88 connect the circuit to pads 82 and 83, respectively through holes 84 and 85. The face carrying the circuit 86 is entirely covered with an insulating layer 89 acting as a protection. The other face, carrying the antenna 81, is covered with a layer of glue 90 allowing the element 8 to be fixed on any support. Before use, this layer can advantageously be covered with a protective film.
Un tel organe 8 joue le rôle de clé électronique. La mémoire du circuit intégré 86 est programmée de manière qu'il donne une réponse univoque à un signal de demande d'identification. De plus, la réponse donnée peut comporter un nombre d'informations tel que jamais deux organes ne donneront la même. Cela offre une très grande sécurité dans le fonctionnement.Such a member 8 plays the role of electronic key. The memory of the integrated circuit 86 is programmed so that it gives a unique response to an identification request signal. In addition, the response given can include so much information that no two organs will ever give the same. This provides very high operating security.
De manière plus précise, et ainsi qu'on peut le voir sur la figure 6, le capteur 7 émet à la demande un signal à une fréquence donnée, par exemple 13,56 Mhz pour les dispositifs tels que commercialisés par l'entreprise Gemplus (France). Ce signal est capté par l'antenne 81 de l'organe d'identification 8. Les informations reçues sont appliquées au circuit intégré 86 et comparées avec le code en mémoire. Lorsque le signal est reconnu par l'organe d'identification, il est amorti. Le récepteur 71 du capteur 7 reçoit alors un signal différent pour chaque organe d'identification 8. Le circuit de commande 4 interprète alors le signal reçu du récepteur 71 du capteur 7, et identifie ainsi l'organe 8. Il est possible d'assurer automatiquement la liaison téléphonique entre le terminal et le centre de contrôle, sur la base des numéros de codes. Il suffit pour cela que ces numéros soient répartis de manière qu'une partie du code permette d'identifier le centre de contrôle et d'associer dans la mémoire du circuit 4 ce code avec le numéro d'appel.More precisely, and as can be seen in FIG. 6, the sensor 7 transmits on request a signal at a given frequency, for example 13.56 Mhz for the devices as marketed by the company Gemplus ( France). This signal is picked up by the antenna 81 of the identification member 8. The information received is applied to the integrated circuit 86 and compared with the code in memory. When the signal is recognized by the identification body, it is amortized. The receiver 71 of the sensor 7 then receives a different signal for each identification member 8. The control circuit 4 then interprets the signal received from the receiver 71 of the sensor 7, and thus identifies the member 8. It is possible to automatically ensure the telephone link between the terminal and the control center, based on code numbers. It suffices for this that these numbers are distributed so that part of the code makes it possible to identify the control center and to associate in the memory of circuit 4 this code with the call number.
L'organe 8 tel que décrit ne comporte donc pas de pile. Il fonctionne uniquement sur l'énergie qu'il reçoit de l'émetteur 70 du capteur 7. Plus précisément, il module par absorption le signal émis. Le récepteur 71 reçoit ainsi un signal modifié en fonction des caractéristiques de l'organe d'identification.The member 8 as described therefore does not include a battery. It operates only on the energy it receives from the transmitter 70 of the sensor 7. More precisely, it modulates the signal transmitted by absorption. The receiver 71 thus receives a signal modified as a function of the characteristics of the identification member.
L'objet portant l'organe d'identification 8, par exemple une montre schématiquement représentée en 6, est placé sur le support 1. Cette montre 6 comporte un fond 60 en matériau isolant, par exemple du saphir. Sur la figure 6, l'organe 8 est fixé au fond 60 de la montre 6. L'utilisation d'un matériau isolant permet d'éviter une perturbation du signal de lecture généré et capté par le capteur 7.The object carrying the identification member 8, for example a watch shown diagrammatically at 6, is placed on the support 1. This watch 6 has a back 60 made of insulating material, for example sapphire. In FIG. 6, the member 8 is fixed to the bottom 60 of the watch 6. The use of an insulating material makes it possible to avoid a disturbance of the reading signal generated and picked up by the sensor 7.
Grâce au fait que l'élément d'identification est directement intégré à la montre, il est possible en tout temps d'identifier cette dernière et de la suivre tout au long de sa vie, au travers des services qu'elle est susceptible de subir. Le capteur 7 comporte en outre un microphone et un capteur électromagnétique schématiquement représenté en 72.Thanks to the fact that the identification element is directly integrated into the watch, it is possible at all times to identify the latter and follow it throughout its life, through the services it is likely to undergo. . The sensor 7 also comprises a microphone and an electromagnetic sensor schematically represented at 72.
Le microphone capte les signaux sonores qu'émet l'échappement de chaque montre mécanique.The microphone picks up the sound signals emitted by the escapement of each mechanical watch.
Le capteur électromagnétique est activé par les signaux émis par les moteurs des montres électroniques à affichage à aiguilles.The electromagnetic sensor is activated by the signals emitted by the motors of electronic watches with needle display.
Ces signaux sont mis en forme par le circuit 4 et envoyés par le réseau informatique à l'entreprise E* concernée. Celle-ci peut ainsi connaître la marche de la montre de même que d'autres caractéristiques susceptibles d'être définies par l'interprétation de ces signaux. Si elle le juge nécessaire, elle peut en outre transmettre au détaillant des informations complémentaires relatives au produit et d'éventuelles directives concernant son entretien.These signals are formed by circuit 4 and sent by the computer network to the company E * concerned. The latter can thus know the running of the watch as well as other characteristics likely to be defined by the interpretation of these signals. If she deems it necessary, it can also send the retailer additional information relating to the product and any directives concerning its maintenance.
En variante, il est possible d'utiliser comme organe d'identification un dispositif pouvant être non seulement lu, mais sur lequel il est également possible d'écrire. Dans ce cas, le capteur 7 comportera en plus un dispositif permettant d'envoyer un signal pour écrire une information dans le dispositif 8. Une telle solution permettrait de stocker dans l'organe d'identification une part au moins des informations relatives à l'objet auquel il est associé. Parmi celles-ci, il serait possible de mettre en mémoire le nom du propriétaire, afin de permettre d'identifier un produit volé par exemple. Alternatively, it is possible to use as an identification device a device which can not only be read, but on which it is also possible to write. In this case, the sensor 7 will further comprise a device making it possible to send a signal to write information in the device 8. Such a solution would make it possible to store in the identification member at least part of the information relating to the object with which it is associated. Among these, it would be possible to store the name of the owner, in order to identify a stolen product for example.

Claims

REVENDICATIONS
1. Terminal destiné à être relié à un réseau informatique (T) pour la gestion de produits (6) munis chacun d'un organe d'identification (8), qui comprend un capteur (7) doté d'un dispositif de lecture (70, 71 ) de l'organe d'identification (8), caractérisé en ce que ledit capteur (7) comporte en outre un dispositif (72) destiné à capter des signaux complémentaires relatifs auxdits produits (6) et à les transmettre au travers dudit réseau (T), vers un dispositif de mesure.1. Terminal intended to be connected to a computer network (T) for the management of products (6) each provided with an identification member (8), which comprises a sensor (7) provided with a reading device ( 70, 71) of the identification member (8), characterized in that said sensor (7) further comprises a device (72) intended to receive complementary signals relating to said products (6) and to transmit them through from said network (T), to a measuring device.
2. Terminal selon la revendication 1 , caractérisé en ce qu'il comporte en outre un clavier (2) permettant d'introduire manuellement des informations relatives au produit associé à l'organe d'identification (8).2. Terminal according to claim 1, characterized in that it further comprises a keyboard (2) allowing manual entry of information relating to the product associated with the identification member (8).
3. Terminal selon la revendication 2, caractérisé en ce qu'il comporte en outre des moyens d'affichage (3) dotés d'une cellule d'affichage électro- optique à même de rendre accessible à l'utilisateur dudit terminal des informations relatives au produit (6), qui lui sont adressées au travers du réseau (T).3. Terminal according to claim 2, characterized in that it further comprises display means (3) provided with an electro-optical display cell capable of making information relating to the user of said terminal accessible. to the product (6), which are addressed to it through the network (T).
4. Terminal selon la revendication 3, caractérisé en ce que lesdits moyens d'affichage (3) comportent en outre une imprimante (9) susceptible d'imprimer les informations transmises et reçues par ledit terminal. 4. Terminal according to claim 3, characterized in that said display means (3) further comprises a printer (9) capable of printing the information transmitted and received by said terminal.
5. Terminal selon l'une quelconque des revendications précédentes, caractérisé en ce que le dispositif de lecture (70, 71 ) comporte un dispositif d'activation (70) et un dispositif de lecture (71 ) pour respectivement activer et lire des organes d'identification (8) du type comportant une puce électronique (86) et une antenne (81 ). 5. Terminal according to any one of the preceding claims, characterized in that the reading device (70, 71) comprises an activation device (70) and a reading device (71) for respectively activating and reading organs of identification (8) of the type comprising an electronic chip (86) and an antenna (81).
6. Terminal selon l'une quelconque des revendications précédentes, destiné à gérer des montres (6) mécaniques, caractérisé en ce que le dispositif destiné à recevoir des signaux complémentaires comporte au moins un microphone (72) à même de capter les signaux sonores émis par ladite montre. 6. Terminal according to any one of the preceding claims, intended for managing mechanical watches (6), characterized in that the device intended for receiving complementary signals comprises at least one microphone (72) capable of picking up the emitted sound signals by said watch.
7. Terminal selon l'une quelconque des revendications précédentes, destiné à gérer des montres (6) électromécaniques, caractérisé en ce que le dispositif destiné à recevoir des signaux complémentaires comporte au moins un capteur électro-magnétique (72) à même de capter les signaux émis par un moteur que comporte ladite montre (6).7. Terminal according to any one of the preceding claims, intended for managing electromechanical watches (6), characterized in that the device intended for receiving complementary signals comprises at least one electro-magnetic sensor (72) capable of picking up the signals emitted by a motor that comprises said watch (6).
8. Dispositif de gestion, destiné à gérer des produits munis chacun d'un organe d'identification, au moyen d'un terminal (Dj) selon l'une des revendications, précédentes, caractérisé en ce que ledit terminal (Dj) est relié, à une pluralité d'entreprises au travers d'un réseau (T) de communication hertzien, dont chacune desdites entreprises dispose d'au moins un centre de traitement (E*), pour traiter les informations relatives aux produits (6) qu'elle commercialise, identifiables par un code contenu dans les organes d'identification (8).8. Management device, intended to manage products each provided with an identification member, by means of a terminal (Dj) according to one of the preceding claims, characterized in that said terminal (Dj) is connected , to a plurality of companies through a radio communication network (T), each of which has at least one processing center (E *), to process information relating to the products (6) that it markets, identifiable by a code contained in the identification bodies (8).
9. Produit (6) susceptible d'être géré au moyen d'un terminal selon l'une des revendications 1 à 7, caractérisé en ce que l'organe d'identification (8) est associé de manière indissociable audit produit (6).9. Product (6) capable of being managed by means of a terminal according to one of claims 1 to 7, characterized in that the identification member (8) is inseparably associated with said product (6) .
10. Produit (6) selon la revendication 9, caractérisé en ce que ce qu'il est constitué par une montre.10. Product (6) according to claim 9, characterized in that it consists of a watch.
11. Produit selon la revendication 10, dans lequel la montre (6) comporte une boîte munie d'un fond, caractérisé en ce que l'organe d'identification (8) est fixé de manière indissociable au fond de la montre.11. Product according to claim 10, wherein the watch (6) comprises a box provided with a bottom, characterized in that the identification member (8) is fixed inseparably to the bottom of the watch.
12. Produit selon la revendication 11 , susceptible d'être géré au moyen du terminal selon la revendication 5, caractérisé en ce que la puce et l'antenne sont fixés audit fond et en ce que celui-ci est réalisé en matériau électriquement isolant.12. Product according to claim 11, capable of being managed by means of the terminal according to claim 5, characterized in that the chip and the antenna are fixed to said bottom and in that the latter is made of electrically insulating material.
13. Produit selon la revendication 12, caractérisé en ce que le matériau électriquement isolant est du saphir. 13. Product according to claim 12, characterized in that the electrically insulating material is sapphire.
EP98944955A 1997-10-09 1998-10-08 Apparatus and device for managing watches Expired - Lifetime EP1021790B1 (en)

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
CH236697 1997-10-09
CH236697 1997-10-09
FR9714691 1997-11-19
FR9714691A FR2771243B1 (en) 1997-11-19 1997-11-19 TERMINAL FOR PRODUCT MANAGEMENT, MANAGEMENT DEVICE AND PRODUCT LIKELY TO BE MANAGED BY MEANS OF THIS DEVICE
PCT/CH1998/000431 WO1999019831A1 (en) 1997-10-09 1998-10-08 Terminal for managing products, management device and product manageable with such a device

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EP1021790A1 true EP1021790A1 (en) 2000-07-26
EP1021790B1 EP1021790B1 (en) 2002-12-11

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EP98944955A Expired - Lifetime EP1021790B1 (en) 1997-10-09 1998-10-08 Apparatus and device for managing watches

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EP (1) EP1021790B1 (en)
DE (1) DE69810145D1 (en)
WO (1) WO1999019831A1 (en)

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WO2014009558A1 (en) * 2012-07-13 2014-01-16 Sicpa Holding Sa Method for authenticating a timepiece
WO2014009563A1 (en) * 2012-07-13 2014-01-16 Sicpa Holding Sa A method for authenticating a timepiece
US9285777B2 (en) 2012-07-13 2016-03-15 Sicpa Holding Sa Method and system for authenticating a timepiece
US9465367B2 (en) 2012-07-13 2016-10-11 Sicpa Holding Sa Method and system for authenticating using external excitation
US10331086B2 (en) 2012-07-13 2019-06-25 Sicpa Holding Sa Method and system for authenticating a timepiece
US9772607B2 (en) 2013-08-23 2017-09-26 Sicpa Holding Sa Method and system for authenticating a device

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EP1021790B1 (en) 2002-12-11
WO1999019831A1 (en) 1999-04-22

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