EP0990342A1 - A method relating to telephone communications that include the transmission of advertising messages - Google Patents

A method relating to telephone communications that include the transmission of advertising messages

Info

Publication number
EP0990342A1
EP0990342A1 EP98920764A EP98920764A EP0990342A1 EP 0990342 A1 EP0990342 A1 EP 0990342A1 EP 98920764 A EP98920764 A EP 98920764A EP 98920764 A EP98920764 A EP 98920764A EP 0990342 A1 EP0990342 A1 EP 0990342A1
Authority
EP
European Patent Office
Prior art keywords
subscriber
telephone
code
call
advertiser
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP98920764A
Other languages
German (de)
English (en)
French (fr)
Inventor
Carl Ander
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Gratistel International AB
Original Assignee
Gratistel International AB
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Gratistel International AB filed Critical Gratistel International AB
Publication of EP0990342A1 publication Critical patent/EP0990342A1/en
Withdrawn legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80Rating or billing plans; Tariff determination aspects
    • H04M15/8083Rating or billing plans; Tariff determination aspects involving reduced rates or discounts, e.g. time-of-day reductions or volume discounts
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/4872Non-interactive information services
    • H04M3/4878Advertisement messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2215/00Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01Details of billing arrangements
    • H04M2215/0184Details of billing arrangements involving reduced rates or discounts, e.g. time-of-day reductions, volume discounts, cell discounts, group billing, frequent calling destination(s) or user history list

Definitions

  • the present invention pertains to a method relating to telecommunications systems in which a call connection is setup between two subscribers and the call is billed to a first subscriber and wherein advertisements are transmitted during the course of the call.
  • Swedish Patent Nos. 9403793-4 and 9700334-7 teach a method of forwarding and billing a telephone call wherein the telephone of a first subscriber is connected to the telephone of a second subscriber via a standard telephone network.
  • the standard telephone network may be either a fixed network or a mobile telephone network.
  • a call connection is setup by virtue of the first subscriber dialling a subscriber number, a prefix or the like, followed by a subscriber number that leads to a third subscriber and then dialling a subscriber number that leads to a second subscriber. This procedure results in the setup of a connection between the first and the second subscribers while billing the third subscriber for the call between said first and second subscribers.
  • the prefix or corresponding code causes the telephone network to connect the call through the telephone network to a network-connected computer unit associated with the third subscriber.
  • the prefix also causes the computer unit to forward the call to the second subscriber via said computer unit, so as to connect the first subscriber with the second subscriber.
  • the computer unit is caused to transmit advertisements at given time intervals during the duration of the call connection setup between the first and the second subscribers .
  • a chain of hamburger restaurants or a chain of gas stations may transmit during the course of the call connection advertisements relating to sales offers or ongoing marketing campaigns.
  • the computer unit is caused to collect advertising data from a database in a predetermined order and to transmit these advertisements on the ongoing call connection. Because information relating to the respective telephone numbers of the first and the second subscribers is found in the database, the computer unit is able to fetch advertisements that are local to respective areas or regions in which the two subscribers are located.
  • the subscribers may also be categorised in another database, or in one and the same database, in which a profile of each calling subscriber that has a subscription agreement with the third subscriber is stored, as described in Swedish Patent Specification No. 9700096-2.
  • the computer unit can also be caused to collect advertisements that suit the respective profiles of the subscriber concerned and send these advertisements to said subscriber.
  • the first subscriber is not billed for the call to the second subscriber on the understanding that a company or an organisation is able to advertise its activities to the first and the second subscribers.
  • the object of the present invention is to enable an advertiser to intensify promulgation of advertisements to those subscribers that can be thought to be interested in the goods or the services to which the advertisements refer.
  • the present invention thus pertains to a method relating to telecommunications wherein a call connection is setup between two subscribers, wherein the call is billed to a third subscriber, wherein the first subscriber telephone is connected to a second subscriber telephone via a standard telephone network, wherein the first subscriber dials a subscriber number, preferably preceded by a prefix, that leads to the third subscriber and then dials a subscriber number that leads to the second subscriber, wherein the telephone network is caused to connect the call to a telephone network connected computer unit that forwards the call to said second subscriber such as to connect said first subscriber with said second subscriber, wherein the call between the first and the second subscribers is billed to the third subscriber, and wherein advertisements are sent on the call connection between the first and the second subscribers, said advertisements belonging to a company that wishes to promote its services or products, hereinafter referred to as the advertiser, wherein the invention is characterized by causing at least one question to be sent to the first and/or the second subscriber in conjunction with the advertising
  • Figure 1 is a block schematic illustrating an arrangement of apparatus for carrying out the present invention.
  • Figure 1 illustrates an inventive arrangement for forwarding and billing a telephone call, where a first subscriber telephone 1 is connected to a second subscriber telephone 2 via a standard telephone network, generally designated 3.
  • the arrangement includes a third subscriber having a computer unit 4 that is connected to the telephone network 3.
  • the computer unit 4 is adapted to sense a prefix dialled by a first consumer and followed by a subscriber number that leads to the third subscriber.
  • the third subscriber may have a local telephone exchange 5 to which the computer unit 4 is connected.
  • the telephone exchange 5 may be programmed to connect an incoming call to the computer unit when sensing the prefix.
  • the computer unit 4 functions to forward the call, via the telephone network, to a subscriber number that the first subscriber has dialled after said first-mentioned subscriber number and that leads to a second subscriber, so as to establish a call connection from the first subscriber to said second subscriber.
  • the telephone network 3 is also adapted to bill the cost of the call between the first and the second subscribers to the subscription of the third subscriber, when sensing said prefix.
  • the full cost of the call may be billed to the third subscriber, or a part of the cost may be billed to the third subscriber and the remainder of the cost billed to the calling subscriber.
  • the prefix is sensed in a telephone exchange in a telephone station 6 belonging to the telephone network for billing purposes.
  • Advertisements are sent simultaneously to the first and the second subscribers on the subscriber call connection at different time intervals.
  • the computer unit 4 is connected to a database 7 that contains advertising messages.
  • the database 7, or another database, contains a number of advertising messages in the form of recordings on data media. These advertising messages are ideally categorised in an appropriate order. For instance, the messages may be categorised in accordance with age, sex, income and housing district of respective subscribers.
  • At least one question is sent to the first and/or the second subscriber in respect of the advertising message, asking whether or not the subscribers concerned desire further contact with the advertiser, i.e. the company whose products or services are advertised.
  • the computer unit 4 is caused to sense the code.
  • the computer unit is caused to at least store the telephone .number of the subscriber concerned or some other subscriber identification information, at least when the computer unit senses a code that indicates that further contact is desired.
  • the code is a code entered on the button pad of the subscriber's telephone. For instance, the subscriber will press one on his keypad when the answer to the question is Yes, and two when the answer is No.
  • the code is a voice message given by the subscriber, a so-called voice response.
  • the subscriber will then, for instance, answer Yes or No to the aforesaid question.
  • the computer unit is programmed to analyze the voice message and convert it to a digitalized signal.
  • the advertiser is able to ask the subscribers concerned whether they wish to establish further contact with the advertiser, for ins-tance by the advertiser making contact with the subscriber by telephone or by sending information material to the subscriber.
  • the advertising messages sent to the two conversing subscribers may be different.
  • the advertising messages may be adapted to the subscriber concerned, as described in Swedish Patent Specification No. 9700096-2, wherewith the computer unit is coupled to a database that contains information concerning different subscribers .
  • the computer unit After sensing the code and the telephone number of the subscriber concerned, the computer unit is caused to disclose at least the telephone number to the advertiser. This can be effected by sending via the telephone network those telephone numbers which have expressed an interest in_ establishing further contact with the advertiser.
  • the computer unit may send further information in addition to the telephone number, for instance.
  • the database contains subscriber information, this information can be sent to the advertiser.
  • the computer unit may, instead, produce a list of names and addresses and send this list to the advertiser.
  • the aforesaid further contact with the advertiser may, for instance, consist in the advertiser sending advertisement material to the subscriber concerned, or a personal visit from a representative of the advertising company. This latter approach may, for instance, be applicable with regard to advertisements from insurance companies concerning insurance policies . It may also be the case that the subscriber concerned wishes to be contacted by telephone. In this case, the advertiser is able to call the subscriber after having been informed by the computer unit of those subscribers who desire telephone contact.
  • the computer unit in the case of a subscriber who desires telephone contact, is caused to setup a call connection between the subscriber and the advertiser at the end of an ongoing call.
  • the aforesaid prefix may be the subscriber number of the third subscriber or some other number or a code that includes the star symbol or the square symbol. Both subscriber number and prefix may be numerical or alphanumerical or contain only letters.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
  • Meter Arrangements (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
EP98920764A 1997-04-28 1998-04-01 A method relating to telephone communications that include the transmission of advertising messages Withdrawn EP0990342A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
SE9701584 1997-04-28
SE9701584A SE9701584D0 (sv) 1997-04-28 1997-04-28 Förfarande vid telekommunikation där reklambudskap utsändes
PCT/SE1998/000604 WO1998049826A1 (en) 1997-04-28 1998-04-01 A method relating to telephone communications that include the transmission of advertising messages

Publications (1)

Publication Number Publication Date
EP0990342A1 true EP0990342A1 (en) 2000-04-05

Family

ID=20406741

Family Applications (1)

Application Number Title Priority Date Filing Date
EP98920764A Withdrawn EP0990342A1 (en) 1997-04-28 1998-04-01 A method relating to telephone communications that include the transmission of advertising messages

Country Status (13)

Country Link
EP (1) EP0990342A1 (no)
JP (1) JP2001522555A (no)
KR (1) KR20010020261A (no)
CN (1) CN1254467A (no)
AU (1) AU733258B2 (no)
BR (1) BR9808696A (no)
CA (1) CA2287359A1 (no)
HU (1) HUP0002153A3 (no)
NO (1) NO995243L (no)
NZ (1) NZ500392A (no)
PL (1) PL336477A1 (no)
SE (1) SE9701584D0 (no)
WO (1) WO1998049826A1 (no)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
SE520424C2 (sv) * 1998-03-28 2003-07-08 Telia Ab Förfarande för vidarekoppling mellan olika abonnenter genom användande av röstkommandon
US6223165B1 (en) * 1999-03-22 2001-04-24 Keen.Com, Incorporated Method and apparatus to connect consumer to expert
SG105454A1 (en) * 2000-03-21 2004-08-27 Checkfree Corp Distributed data accessing technique
KR20020003933A (ko) * 2000-06-27 2002-01-16 강민구 유선, 무선 통신 또는 이동통신망과 관련된 쌍방향 광고시스템 및 방법
US20120095831A1 (en) * 2007-03-09 2012-04-19 Janne Aaltonen Method and apparatus for controlling user communications
WO2008110656A1 (en) * 2007-03-09 2008-09-18 Cvon Innovations Ltd Method and apparatus for monitoring user communications
CN108259189B (zh) * 2016-12-29 2021-06-01 中国移动通信集团浙江有限公司 一种呼叫付费处理方法及系统

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5146491A (en) * 1991-08-08 1992-09-08 Pilgrim Telephone, Inc. Telephone billing method
US5524139A (en) * 1994-07-15 1996-06-04 Boston Technology, Inc. System for automatic access to automated telephonic information services
SE504958C2 (sv) * 1994-11-04 1997-06-02 Gratistelefon Svenska Ab Förfarande vid telefonkommunikaton, jämte anordning härför

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See references of WO9849826A1 *

Also Published As

Publication number Publication date
AU733258B2 (en) 2001-05-10
AU7352998A (en) 1998-11-24
KR20010020261A (ko) 2001-03-15
SE9701584D0 (sv) 1997-04-28
NO995243D0 (no) 1999-10-27
JP2001522555A (ja) 2001-11-13
CN1254467A (zh) 2000-05-24
HUP0002153A3 (en) 2002-03-28
WO1998049826A1 (en) 1998-11-05
CA2287359A1 (en) 1998-11-05
NZ500392A (en) 2001-10-26
NO995243L (no) 1999-12-23
HUP0002153A2 (hu) 2000-10-28
BR9808696A (pt) 2000-10-03
PL336477A1 (en) 2000-06-19

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