DE69736760D1 - Gerät und Verfahren für Telekommunikationsleitweglenkung - Google Patents

Gerät und Verfahren für Telekommunikationsleitweglenkung

Info

Publication number
DE69736760D1
DE69736760D1 DE69736760T DE69736760T DE69736760D1 DE 69736760 D1 DE69736760 D1 DE 69736760D1 DE 69736760 T DE69736760 T DE 69736760T DE 69736760 T DE69736760 T DE 69736760T DE 69736760 D1 DE69736760 D1 DE 69736760D1
Authority
DE
Germany
Prior art keywords
telecommunication routing
telecommunication
routing
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
DE69736760T
Other languages
English (en)
Other versions
DE69736760T2 (de
Inventor
Hal B Zenner
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NCR International Inc
Original Assignee
NCR International Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NCR International Inc filed Critical NCR International Inc
Application granted granted Critical
Publication of DE69736760D1 publication Critical patent/DE69736760D1/de
Publication of DE69736760T2 publication Critical patent/DE69736760T2/de
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/58—Arrangements providing connection between main exchange and sub-exchange or satellite
    • H04Q3/62—Arrangements providing connection between main exchange and sub-exchange or satellite for connecting to private branch exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q11/00—Selecting arrangements for multiplex systems
    • H04Q11/04—Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0428—Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
    • H04Q11/0435—Details
    • H04Q11/0457—Connection protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2066—Call type detection of indication, e.g. voice or fax, mobile of fixed, PSTN or IP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42042—Notifying the called party of information on the calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13034—A/D conversion, code compression/expansion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1307—Call setup
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13072—Sequence circuits for call signaling, ACD systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13091—CLI, identification of calling line
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093—Personal computer, PC
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13103—Memory
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13199—Modem, modulation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13209—ISDN
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13299—Bus
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13337—Picturephone, videotelephony
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/72—Finding out and indicating number of calling subscriber

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Signal Processing (AREA)
  • Physics & Mathematics (AREA)
  • Astronomy & Astrophysics (AREA)
  • General Physics & Mathematics (AREA)
  • Telephonic Communication Services (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
DE69736760T 1996-07-26 1997-07-14 Gerät und Verfahren für Telekommunikationsleitweglenkung Expired - Lifetime DE69736760T2 (de)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US686857 1996-07-26
US08/686,857 US5894512A (en) 1996-07-26 1996-07-26 Method and apparatus for routing voice and video calls to a group of agents

Publications (2)

Publication Number Publication Date
DE69736760D1 true DE69736760D1 (de) 2006-11-16
DE69736760T2 DE69736760T2 (de) 2007-08-16

Family

ID=24758036

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69736760T Expired - Lifetime DE69736760T2 (de) 1996-07-26 1997-07-14 Gerät und Verfahren für Telekommunikationsleitweglenkung

Country Status (4)

Country Link
US (1) US5894512A (de)
EP (1) EP0821510B1 (de)
JP (1) JP4125806B2 (de)
DE (1) DE69736760T2 (de)

Families Citing this family (84)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6625139B2 (en) * 1995-10-25 2003-09-23 Genesys Telecommunications Laboratories, Inc. Apparatus and methods for coordinating internet protocol telephone and data communications
US6104802A (en) 1997-02-10 2000-08-15 Genesys Telecommunications Laboratories, Inc. In-band signaling for routing
US7031442B1 (en) 1997-02-10 2006-04-18 Genesys Telecommunications Laboratories, Inc. Methods and apparatus for personal routing in computer-simulated telephony
US6480600B1 (en) 1997-02-10 2002-11-12 Genesys Telecommunications Laboratories, Inc. Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality
US20010040887A1 (en) * 1997-10-09 2001-11-15 Yuri Shtivelman Apparatus and methods enhancing call routing to and within call-centers
US6195694B1 (en) * 1997-03-13 2001-02-27 International Business Machines Corporation Server for reconfiguring control of a subset of devices on one or more kiosks
US6373836B1 (en) * 1997-09-15 2002-04-16 Genesys Telecommunications Laboratories, Inc. Apparatus and methods in routing internet protocol network telephony calls in a centrally-managed call center system
US6782087B1 (en) * 1997-09-19 2004-08-24 Mci Communications Corporation Desktop telephony application program for a call center agent
US6711611B2 (en) 1998-09-11 2004-03-23 Genesis Telecommunications Laboratories, Inc. Method and apparatus for data-linking a mobile knowledge worker to home communication-center infrastructure
US6985943B2 (en) 1998-09-11 2006-01-10 Genesys Telecommunications Laboratories, Inc. Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center
US6490350B2 (en) 1997-09-30 2002-12-03 Mci Communications Corporation Monitoring system for telephony resources in a call center
USRE46528E1 (en) 1997-11-14 2017-08-29 Genesys Telecommunications Laboratories, Inc. Implementation of call-center outbound dialing capability at a telephony network level
JP3335898B2 (ja) * 1998-01-08 2002-10-21 株式会社東芝 構内交換システムとその構内交換装置
US6518994B1 (en) * 1998-01-28 2003-02-11 Ncr Corporation Video call distribution
US7907598B2 (en) 1998-02-17 2011-03-15 Genesys Telecommunication Laboratories, Inc. Method for implementing and executing communication center routing strategies represented in extensible markup language
US6332154B2 (en) 1998-09-11 2001-12-18 Genesys Telecommunications Laboratories, Inc. Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface
US6404747B1 (en) * 1998-06-02 2002-06-11 Avaya Technology Corp. Integrated audio and video agent system in an automatic call distribution environment
DE19827376B4 (de) * 1998-06-19 2006-08-03 Tenovis Gmbh & Co. Kg Telekommunikationsanlage
US6185737B1 (en) * 1998-06-30 2001-02-06 Sun Microsystems, Inc. Method and apparatus for providing multi media network interface
GB2339362A (en) * 1998-07-03 2000-01-19 Orange Personal Comm Serv Ltd Call centres
USRE46153E1 (en) 1998-09-11 2016-09-20 Genesys Telecommunications Laboratories, Inc. Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment
DE19852425A1 (de) * 1998-11-13 2000-05-25 Siemens Ag Kommunikationsanlage
US6990524B1 (en) * 1999-03-01 2006-01-24 Rockwell Electronic Commerce Technologies, Llc ACD multimedia customer contact routing with delay announcements
US6219087B1 (en) 1999-05-03 2001-04-17 Virtual Shopping, Inc. Interactive video communication in real time
US6577605B1 (en) * 1999-06-18 2003-06-10 Viewcast.Com, Inc. System, method and apparatus for automatically distributing multimedia calls
US7062465B1 (en) 1999-08-31 2006-06-13 Verizon Services Corp. Methods and apparatus for providing agent controlled synchronized browsing at a terminal
US6771766B1 (en) * 1999-08-31 2004-08-03 Verizon Services Corp. Methods and apparatus for providing live agent assistance
US7929978B2 (en) 1999-12-01 2011-04-19 Genesys Telecommunications Laboratories, Inc. Method and apparatus for providing enhanced communication capability for mobile devices on a virtual private network
US6407341B1 (en) 2000-04-25 2002-06-18 International Business Machines Corporation Conductive substructures of a multilayered laminate
EP1176838A1 (de) * 2000-07-24 2002-01-30 Hewlett-Packard Company, A Delaware Corporation Eine Kommunikationsplattform für das zur Verfügung stellen von Computerfernsprechintegration Dienstleistungen zu den Remoteteilnehmern und dazugehöriges Verfahren
US7673241B2 (en) * 2002-06-26 2010-03-02 Siebel Systems, Inc. User interface for multi-media communication for the visually disabled
US6831974B1 (en) 2000-10-30 2004-12-14 Sprint Communications Company L.P. System and method for providing a caller identification to a called party for calls relayed through a call center
US6570963B1 (en) * 2000-10-30 2003-05-27 Sprint Communications Company L.P. Call center for handling video calls from the hearing impaired
US7581230B2 (en) 2001-02-06 2009-08-25 Siebel Systems, Inc. Adaptive communication application programming interface
US7505577B2 (en) * 2001-03-31 2009-03-17 Siebel Systems, Inc. System and method for multi-channel communication queuing
US6724886B1 (en) 2001-02-15 2004-04-20 Sprint Communications Company L.P. System and method for assuring connection of TTY telephone calls to a call center
US7139795B2 (en) * 2001-02-17 2006-11-21 Intel Corporation System for sharing a browser session between two clients with one of the clients on server side of a client server communication protocol
JP2002297900A (ja) * 2001-03-30 2002-10-11 Ibm Japan Ltd 業務別応対管理システム、顧客側端末装置、応対側端末装置、管理サーバ、待ち行列監視装置、応対側端末の割り当て方法、および記憶媒体
US20030206192A1 (en) * 2001-03-31 2003-11-06 Mingte Chen Asynchronous message push to web browser
US20030018705A1 (en) * 2001-03-31 2003-01-23 Mingte Chen Media-independent communication server
US8601492B2 (en) * 2001-03-31 2013-12-03 Siebel Systems, Inc. User interface for multi-channel communication
US7315616B2 (en) * 2001-03-31 2008-01-01 Siebel Systems, Inc. System and method for maintaining real-time agent information for multi-channel communication queuing
US7730204B2 (en) * 2001-03-31 2010-06-01 Siebel Systems, Inc. Extensible interface for inter-module communication
US7103171B1 (en) 2001-06-29 2006-09-05 Siebel Systems, Inc. System and method for multi-channel communication queuing using routing and escalation rules
US6724869B2 (en) * 2001-07-31 2004-04-20 International Business Machines Corporation Multimodal telephone numbers
US6870925B2 (en) * 2001-11-13 2005-03-22 Rockwell Electronic Commerce Corp. Method and apparatus for providing music to an agent during non-voice dialog communication in an automatic call distributor system
US8091042B2 (en) 2001-11-15 2012-01-03 Siebel Systems, Inc. Apparatus and method for displaying selectable icons in a toolbar for a user interface
US7187762B2 (en) * 2001-11-15 2007-03-06 International Business Machines Corporation Conferencing additional callers into an established voice browsing session
US7657263B1 (en) 2002-03-21 2010-02-02 Cisco Technology, Inc. Method and system for automatic call distribution based on customized logic relating to agent behavior
US6700965B1 (en) 2002-05-03 2004-03-02 At&T Corp. Identifier-triggered personalized customer relations management service
US7881439B1 (en) 2002-12-12 2011-02-01 Motive, Inc. Cross-channel communication of data collected by channel-specific user interfaces
US7760857B2 (en) * 2002-12-12 2010-07-20 Motive, Inc. Remote computer system and related equipment diagnostics using data gathered over a telephone channel
US7435306B2 (en) * 2003-01-22 2008-10-14 The Boeing Company Method for preparing rivets from cryomilled aluminum alloys and rivets produced thereby
US7206386B2 (en) 2004-04-23 2007-04-17 Sorenson Communications, Inc. Method and system for electronic communication with the hearing impaired
US7583286B2 (en) 2004-04-23 2009-09-01 Sorenson Media, Inc. System and method for collection and redistribution of video conferences
US7016479B2 (en) 2004-04-23 2006-03-21 Sorenson Communications, Inc. Method and system for call restoration in a video relay service
US20060159246A1 (en) * 2005-01-14 2006-07-20 Avaya Technology Corp. Private branch exchange with remote access to features
US8856359B2 (en) 2005-06-29 2014-10-07 Qualcomm Connected Experiences, Inc. Caller-callee association of a plurality of networked devices
US8756328B2 (en) * 2005-01-19 2014-06-17 Qualcomm Connected Experiences, Inc. Caller-callee association of a plurality of networked devices with direct dial through thin client
US8094790B2 (en) 2005-05-18 2012-01-10 Mattersight Corporation Method and software for training a customer service representative by analysis of a telephonic interaction between a customer and a contact center
US20060265088A1 (en) * 2005-05-18 2006-11-23 Roger Warford Method and system for recording an electronic communication and extracting constituent audio data therefrom
US7995717B2 (en) 2005-05-18 2011-08-09 Mattersight Corporation Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto
US7511606B2 (en) * 2005-05-18 2009-03-31 Lojack Operating Company Lp Vehicle locating unit with input voltage protection
US8094803B2 (en) * 2005-05-18 2012-01-10 Mattersight Corporation Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto
CN100452892C (zh) * 2005-07-11 2009-01-14 华为技术有限公司 对会话进行放音的方法
US9008075B2 (en) 2005-12-22 2015-04-14 Genesys Telecommunications Laboratories, Inc. System and methods for improving interaction routing performance
US9479604B2 (en) 2006-01-30 2016-10-25 Qualcomm Incorporated System and method for dynamic phone book and network content links in a mobile device
US8009822B1 (en) 2006-06-02 2011-08-30 West Corporation System for geographic agent routing
US7961866B1 (en) 2006-06-02 2011-06-14 West Corporation Method and computer readable medium for geographic agent routing
US8577916B1 (en) 2006-09-01 2013-11-05 Avaya Inc. Search-based contact initiation method and apparatus
US7684387B2 (en) 2006-10-06 2010-03-23 Motorola, Inc. Method for routing combinational services to a single endpoint
US20080240404A1 (en) * 2007-03-30 2008-10-02 Kelly Conway Method and system for aggregating and analyzing data relating to an interaction between a customer and a contact center agent
US8023639B2 (en) 2007-03-30 2011-09-20 Mattersight Corporation Method and system determining the complexity of a telephonic communication received by a contact center
US8718262B2 (en) 2007-03-30 2014-05-06 Mattersight Corporation Method and system for automatically routing a telephonic communication base on analytic attributes associated with prior telephonic communication
US7869586B2 (en) * 2007-03-30 2011-01-11 Eloyalty Corporation Method and system for aggregating and analyzing data relating to a plurality of interactions between a customer and a contact center and generating business process analytics
US20080240374A1 (en) * 2007-03-30 2008-10-02 Kelly Conway Method and system for linking customer conversation channels
US10419611B2 (en) 2007-09-28 2019-09-17 Mattersight Corporation System and methods for determining trends in electronic communications
US9760892B2 (en) 2007-11-08 2017-09-12 T-Mobile Usa, Inc. Method and system for providing assistance via video
JP5169581B2 (ja) * 2008-07-29 2013-03-27 沖電気工業株式会社 コールセンタシステム及び呼制御方法
US9191510B2 (en) 2013-03-14 2015-11-17 Mattersight Corporation Methods and system for analyzing multichannel electronic communication data
US9681095B2 (en) 2013-08-19 2017-06-13 Microsoft Technology Licensing, Llc Seamless call transitions with pre-escalation participation confirmation
US9961608B2 (en) 2013-08-19 2018-05-01 Microsoft Technology Licensing, Llc Seamless call transitions
US20160088155A1 (en) 2014-09-23 2016-03-24 Integrated Systems Solutions, Inc. Routing video and non-voice interactions in call centers or contact centers via existing traditional computer telephony integration systems
EP3343889B1 (de) * 2016-12-30 2019-11-13 Unify Patente GmbH & Co. KG Computerimplementiertes verfahren zum aufbau einer voip-kommunikation zwischen einem pbx-system und einer ersten endvorrichtung in einem kommunikationsnetz, privates nebenstellensystem und kommunikationsnetzwerk

Family Cites Families (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4645872A (en) * 1982-04-01 1987-02-24 John Hopkins University Videophone network system
US5164982A (en) * 1990-09-27 1992-11-17 Radish Communications Systems, Inc. Telecommunication display system
US5184345A (en) * 1991-01-02 1993-02-02 At&T Bell Laboratories Enhanced isdn 800 service
JPH0530502A (ja) * 1991-07-24 1993-02-05 Hitachi Ltd 一体型テレビ電話機
FR2680621B1 (fr) * 1991-08-21 1993-11-19 Matra Communication Procede et installation de visiophonie.
US5469504A (en) * 1992-10-14 1995-11-21 Blaha; David L. Automatic call distribution with intersubnetwork customer information transfer system and method
JP3176738B2 (ja) * 1992-10-23 2001-06-18 株式会社日立製作所 テレビ電話システム
US5479487A (en) * 1993-02-11 1995-12-26 Intervoice Limited Partnership Calling center employing unified control system
US5533108A (en) * 1994-03-18 1996-07-02 At&T Corp. Method and system for routing phone calls based on voice and data transport capability
US5432848A (en) * 1994-04-15 1995-07-11 International Business Machines Corporation DES encryption and decryption unit with error checking
US5473680A (en) * 1994-06-14 1995-12-05 Bell Communications Research, Inc. Methods and apparatus for interfacing with application programs to manage multimedia multiparty communications
CA2158294A1 (en) * 1994-10-31 1996-05-01 Michael A. Baechle Broadband network telemarketing system having agent access and control
WO1997016014A2 (en) * 1995-10-25 1997-05-01 Genesys Telecommunications Laboratories, Inc. Video telecommunication routing systems and methods

Also Published As

Publication number Publication date
DE69736760T2 (de) 2007-08-16
JPH10126508A (ja) 1998-05-15
US5894512A (en) 1999-04-13
EP0821510A3 (de) 2001-01-17
EP0821510A2 (de) 1998-01-28
JP4125806B2 (ja) 2008-07-30
EP0821510B1 (de) 2006-10-04

Similar Documents

Publication Publication Date Title
DE69736760D1 (de) Gerät und Verfahren für Telekommunikationsleitweglenkung
DE69809213T2 (de) Telekommunikationsgerät und verfahren
DE69726120D1 (de) Verfahren und vorrichtung für mobile fernsprechendgeräte
DE69736509D1 (de) Verfahren und System für Anrufabgang
DE69732526D1 (de) Verfahren und anordnung für vorbezahlte telekommunikationsdiensten
DE69837578D1 (de) Verfahren und Gerät für automatische Sprachmodusselektion
DE69720766T2 (de) Verfahren und gerät für bessere übertragung von nachrichtenmeldungen
DE69736764D1 (de) Lokales Positionierungsgerät und Verfahren dafür
DE69839852D1 (de) Anordnung und Verfahren zur Telekommunikation
DE69936162D1 (de) Verfahren und Gerät für ein objektorientiertes Unterbrechungssystem
DE69531066D1 (de) System und verfahren für zellulare kommunikation
DE69727328T2 (de) System für Raumklangeffekt und Verfahren dafür
DE69620599D1 (de) Verfahren und system für verbesserte verbindungsherstellung in fernmeldemobilitätsanwendungen
DE69629084D1 (de) Verfahren und gerät für textobjektverwaltung
DE69727696D1 (de) Fernsprechverzeichnisgerät und verfahren
DE69935053D1 (de) Kanalkommunikationsgerät und verfahren für cdma kommunikationssystem
DE69923954D1 (de) Kommunikationssystem und verfahren
DE69723439D1 (de) Display und verfahren für digitaloszilloskop
DE69535788D1 (de) Verfahren und vorrichtung für variable aliasnetze
DE69529567T2 (de) Einrichtung und verfahren zur kommunikation
DE69736743D1 (de) Verfahren und einrichtung für richtfunkkommunikation
DE69835623D1 (de) Verfahren und einrichtung für richtfunkkommunikation
DE69533720D1 (de) Verfahren und einrichtung für zellulare telekommunikationssysteme
DE19781950T1 (de) Gerät und Verfahren für ein Telekommunikationssystem
DE69828810D1 (de) Verfahren und system für fehlertolerante netzverbindungsumschaltung

Legal Events

Date Code Title Description
8364 No opposition during term of opposition
8320 Willingness to grant licences declared (paragraph 23)