CN201910095U - Self-service electric-power business terminal - Google Patents

Self-service electric-power business terminal Download PDF

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Publication number
CN201910095U
CN201910095U CN2010206558485U CN201020655848U CN201910095U CN 201910095 U CN201910095 U CN 201910095U CN 2010206558485 U CN2010206558485 U CN 2010206558485U CN 201020655848 U CN201020655848 U CN 201020655848U CN 201910095 U CN201910095 U CN 201910095U
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CN
China
Prior art keywords
host
module
card
self
touch
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CN2010206558485U
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Chinese (zh)
Inventor
张晓武
吴俊峰
陈鹏
范铮
周一路
袁新润
刘洋
钟珊
蒋立宏
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
State Grid Corp of China SGCC
Original Assignee
Tianjin Electric Power Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Tianjin Electric Power Corp filed Critical Tianjin Electric Power Corp
Priority to CN2010206558485U priority Critical patent/CN201910095U/en
Application granted granted Critical
Publication of CN201910095U publication Critical patent/CN201910095U/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

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Abstract

The utility model relates to a self-service electric-power business terminal which comprises a cabinet and a control system, wherein a touch screen, a password keyboard, a bank card socket, a paper money inlet, a high-speed scanner tray, an identity reading window, a thermosensitive printing port and a power purchase certificate printing port are arranged on a front panel of the cabinet, and the cabinet is connected with the control system; a system host in the control system is connected with the touch screen, the password keyboard, a bank card reading module, a cash recognizer, a certificate scanning module, a second generated identity card recognition module, a power purchase certificate printing module and a bill printing module; and the system host is also connected with a backstage data base and a backstage server through a network interface. The self-service electric-power business terminal has reasonable design, realizes the automatic processing functions of increasing the capacity and changing the electricity business for a new device, expands the business acceptance channel, diverts the acceptant business effectively, reduces the operation cost and improves the service quality.

Description

Self-service electric power salesperson terminal
Technical field
The utility model belongs to the power automation field, especially a kind of self-service electric power salesperson terminal.
Background technology
Power department accepts that the client traffic scope comprises mainly that new clothes increase-volume and change electricity consumption application, the electricity charge are paid, fault is reported for repairment, complaints and denunciation, consulting inquiry etc., and power customer can be bid to host business by channels such as the artificial sales counter in business hall, phone, websites.Some business in the above-mentioned business must arrive the business hall and handle, as business such as new clothes increase-volume and change electricity consumption business, because highly professional and relate to contents such as certificate verification stays shelves, material submits, application form signature affirmations, need client and business personnel are mutual face to face.At present, there are the following problems in this class business handling: (1) sales counter manually pattern of accepting is subject to business hours of each business hall, is generally 8 hours daytimes of working day, can't satisfy power customer and bid to host professional demand at any time; (2) power department can't utilize multiple channel to carry out service distributing, only can satisfy the service handling demand that the user increases year by year by continuous increase sales counter and admissibility staff's quantity, has both increased company's operation cost, also is unfavorable for improving power supply service quality.
Summary of the invention
The purpose of this utility model is to overcome the deficiencies in the prior art, and the self-service electric power salesperson terminal of a kind of automatic processing customer self-service application new clothes increase-volume and change electricity consumption business is provided,
The utility model solves its technical matters and takes following technical scheme to realize:
A kind of self-service electric power salesperson terminal, comprise rack and control system, on the rack front panel, be provided with touch-screen, code keypad, the bank card socket, back-note feeder, the high instrument pallet of clapping, identity is read window, the thermal printing mouth with purchase electricity card LPT and be connected with control system, system host and touch-screen in the control system, code keypad, the bank card card reading module, the cash recognizer, the certificate scan module, the China second-generation identity card identification module, purchase electricity card print module and be connected with the bill printing module, this system host also is connected with background data base and background server by network interface.
And described cabinet panel is provided with antitheft writing pencil, and this antitheft writing pencil is connected with system host by the handwriting input module.
And, also being provided with telephone receiver and camera on the described cabinet panel, this telephone receiver is connected with video frequency collection card with the interior telephone sound card of camera and system host.
And described touch-screen is explosion-proof touch-screen.
And described system host is an industrial computer, and system host is connected with touch-screen by USB interface; System host is connected with code keypad by serial ports; System host by parallel port or USB mouth with purchase electricity card print module and be connected; System host is connected with the bill printing module by USB mouth or serial ports; System host is connected with the cash recognizer by serial ports; System host is connected with the bank card card reading module by serial ports; System host is connected with the China second-generation identity card identification module by USB mouth or serial ports; System host is connected by USB mouth certificate scan module.
Advantage of the present utility model and good effect are:
1, this electric power salesperson terminal is formed in the multiple services set of power customer service on the self-service service terminal, by touch-screen is set on rack, code keypad can carry out the typing storage with user's request and todo list easily, and by the bank card socket, back-note feeder is accepted the fund incoming traffic of various ways, clap the instrument pallet by height, identity is read window and is carried out the scanning and the checking of identifying data, by the thermal printing mouth with purchase electricity card output result, thereby intactly realize the function of customer self-service application new clothes increase-volume and change electricity consumption business, satisfied power customer and bid to host professional demand at any time.
2, this electric power salesperson terminal also is provided with the handwriting input module, and the client can use writing pencil to import various information, satisfies different clients' demand.
3, this electric power salesperson terminal also is provided with camera, telephone receiver and the loudspeaker interactive functions such as realizing video, audio frequency that is connected with system host, has increased systemic-function, has guaranteed the safety of operation.
4, the utility model is reasonable in design, has realized the automatic processing capacity of new clothes increase-volume and change electricity consumption business, expands the service handling channel, and admissibility is effectively shunted, and cuts operating costs, and improves service quality.
Description of drawings
Fig. 1 is the structure intention of queue machine of the present utility model;
Fig. 2 is a circuit frame principle figure of the present utility model.
Embodiment
Below in conjunction with accompanying drawing the utility model embodiment is further described:
A kind of self-service electric power salesperson terminal, as shown in Figure 1, comprise rack 2 and control system, rack adopts type rack through walls and can be inlaid in the body of wall, is provided with microphone 1, touch-screen 3, camera 4, writing pencil 5, loudspeaker 6, thermal printing mouth 7, bank card socket 8, back-note feeder 9, high bat instrument pallet 10, code keypad 11, identity reading window 12 and purchases electricity card LPT 13 on the front panel of rack.Touch-screen is installed in the top of rack front panel; Microphone is arranged on the left side of touch-screen, has the intercommunication interaction function; Camera is installed in the upper center of touch-screen, and loudspeaker are installed in the right side of camera; Thermal printing mouth, bank card socket and back-note feeder are successively set on the right side of touch-screen, and this adapts with right-hand operated with the great majority custom; High bat instrument pallet is installed in the below of touch-screen, identity document can be sent in the rack by this pallet and be taken; Identity reads window and code keypad is separately positioned on the platform of high bat instrument pallet below; Purchase electricity card LPT and be installed in the below that I.D. is read window and code keypad.
Control system of the present utility model, as shown in Figure 2, by the system host that is installed in rack inside and code keypad, certificate scan module, purchase electricity card print module, bill printing module, touch-screen, cash recognizer, bank card card reading module, China second-generation identity card identification module, handwriting input module, video/audio interactive module and loudspeaker and connect and compose, system host is connected with background data base and background server by network interface.
System host uses and is built-in with the magnificent PWS-1419TP industrial computer of grinding of video card, CPU, internal memory and hard disk, being provided with the various interface card in this industrial computer is connected with each functional module with interface, for example be provided with USB interface, serial ports, parallel port and network interface card, video frequency collection card, telephone sound card etc., system host carries out exchanges data by these interfaces and each functional module by corresponding communications protocol, realize each functional module centralized control functions and and background data base and backstage contact staff between interactive function.Below each functional module is described respectively:
Touch-screen is connected with system host by USB interface, and this touch-screen adopts the explosion-proof touch-screen of the 32-56A14A of Qing Hua Ziguang.
Code keypad is connected with system host by the RS232 mode, and this code keypad uses the YXRT-570 keyboard, is used to realize user's bank card business dealing cryptographic hardware encryption function, and its cipher mode is that 3DES encrypts.
Purchase electricity card print module and be connected with system host by parallel port or USB mouth, this is purchased electricity card print module and uses the DPX20 printer, prints with bar or invoice by the electricity card LPT of purchasing on the rack front panel.
The bill printing module is connected with system host by USB mouth or serial ports, after this bill printing module printed tickets and by the output of the thermal printing mouth on the rack front panel.
The cash recognizer is connected with system host by serial ports, and this cash recognizer adopts the MFL parts, accurately discerns new old edition 5,10,20,50,100 yuans by the inlet of the cash on the rack front.
The bank card card reading module is connected with system host by serial ports, and this bank card card reading module adopts the AOSID-0704 module, realizes the Card Reader of bank card is operated by the bank card socket on the rack front panel.
The China second-generation identity card identification module is connected with system host by USB mouth or serial ports, and this China second-generation identity card identification module adopts CP IDMR02/TG module, reads the subscriber identity information of window identification I.D. by the identity on the rack front panel.
The certificate scan module is connected with system host by USB, this certificate scan module uses certificate scan module KXD323, and the height that certificate is placed on the rack front panel is clapped the image data information that can obtain user's transacting business certificate of need on the instrument pallet by this module scanning.
The handwriting input module is connected on the system host by USB interface, and the user is the antitheft writing pencil input relevant information by installing on the rack front panel when transacting business, content information and digital signature that recording user is submitted to.
The video/audio interactive module comprises video frequency collection card, the telephone sound card that is installed in the system host, video frequency collection card is connected with camera on the rack front panel, and the vision signal of camera collection enters into system host and transfers to background data base by video frequency collection card; Telephone sound card is connected with telephone receiver on the rack front panel, carries out voice communication by telephone sound card and backstage customer service personnel.
Network interface card is installed in the system host, system host carries out data communication by network interface card and background server and realizes that local video image realizes interaction, utilize microphone-voice input module that business consultation is carried out in remote client's representative by the user, the customer representative also can confirm whether the local operation user is consistent with the electricity consumption householder by video acquisition, confirm errorless after, both sides can carry out exchange and interdynamic to professional relevant issues.
It is emphasized that; embodiment described in the utility model is illustrative; rather than it is determinate; therefore the utility model is not limited to the embodiment described in the embodiment; every by those skilled in the art according to other embodiments that the technical solution of the utility model draws, belong to the scope of the utility model protection equally.

Claims (5)

1. self-service electric power salesperson terminal, it is characterized in that: comprise rack and control system, on the rack front panel, be provided with touch-screen, code keypad, the bank card socket, back-note feeder, the high instrument pallet of clapping, identity is read window, the thermal printing mouth with purchase electricity card LPT and be connected with control system, system host and touch-screen in the control system, code keypad, the bank card card reading module, the cash recognizer, the certificate scan module, the China second-generation identity card identification module, purchase electricity card print module and be connected with the bill printing module, this system host also is connected with background data base and background server by network interface.
2. self-service electric power salesperson terminal according to claim 1, it is characterized in that: described cabinet panel is provided with antitheft writing pencil, and this antitheft writing pencil is connected with system host by the handwriting input module.
3. self-service electric power salesperson terminal according to claim 1 and 2 is characterized in that: also be provided with telephone receiver and camera on the described cabinet panel, this telephone receiver is connected with video frequency collection card with the interior telephone sound card of camera and system host.
4. self-service electric power salesperson terminal according to claim 1 and 2 is characterized in that: described touch-screen is explosion-proof touch-screen.
5. self-service electric power salesperson terminal according to claim 1 and 2 is characterized in that: described system host is an industrial computer, and system host is connected with touch-screen by USB interface; System host is connected with code keypad by serial ports; System host by parallel port or USB mouth with purchase electricity card print module and be connected; System host is connected with the bill printing module by USB mouth or serial ports; System host is connected with the cash recognizer by serial ports; System host is connected with the bank card card reading module by serial ports; System host is connected with the China second-generation identity card identification module by USB mouth or serial ports; System host is connected by USB mouth certificate scan module.
CN2010206558485U 2010-12-13 2010-12-13 Self-service electric-power business terminal Expired - Fee Related CN201910095U (en)

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CN2010206558485U CN201910095U (en) 2010-12-13 2010-12-13 Self-service electric-power business terminal

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Application Number Priority Date Filing Date Title
CN2010206558485U CN201910095U (en) 2010-12-13 2010-12-13 Self-service electric-power business terminal

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CN201910095U true CN201910095U (en) 2011-07-27

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Cited By (18)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102521783A (en) * 2011-12-12 2012-06-27 南京华设科技有限公司 Electronic monitoring platform terminal of comments of customers
CN102521929A (en) * 2011-12-30 2012-06-27 杭州银龙科技有限公司 User information inquiring, paying and business transacting method and system of electric power system
CN102568116A (en) * 2012-01-16 2012-07-11 河北鑫恒翌科技有限公司 Automatic teller machine for power purchase
CN102609624A (en) * 2012-02-20 2012-07-25 天津市电力公司 Multimedia business counter system of smart grid power supply business lobby
CN103761792A (en) * 2014-02-13 2014-04-30 国家电网公司 Intelligent multifunctional counter system and use method thereof
CN103871154A (en) * 2014-03-16 2014-06-18 王美金 Seat type full-service automatic teller machine based on closed operating room
CN104464116A (en) * 2014-12-26 2015-03-25 国网浙江慈溪市供电公司 Self-service equipment for service expansion and data processing method
CN104899676A (en) * 2015-05-05 2015-09-09 北京科东电力控制系统有限责任公司 Online and offline coordinated service handling method based on power interactive service terminal
CN104899792A (en) * 2015-05-05 2015-09-09 国网冀北电力有限公司电力科学研究院 Method for performing business expansion service handling of power interactive service terminal based on electronic signature technology
CN104899791A (en) * 2015-05-05 2015-09-09 国网辽宁省电力有限公司鞍山供电公司 Method for performing business expansion service handling based on power interactive service terminal
CN105389900A (en) * 2015-11-04 2016-03-09 国网山东省电力公司东营供电公司 Electric remote virtual operation counter
CN105512986A (en) * 2015-11-09 2016-04-20 国网新疆电力公司电力科学研究院 Community Mini business hall system
CN106781060A (en) * 2016-12-13 2017-05-31 国网天津市电力公司 A kind of novel intelligent self-help electric-selling terminal
CN108010169A (en) * 2017-12-18 2018-05-08 国网河北省电力有限公司电力科学研究院 A kind of self-service terminal system of paying dues of intelligent electric power
CN108091079A (en) * 2017-12-18 2018-05-29 国网河北省电力有限公司电力科学研究院 A kind of intelligent electric power self-help serving system
CN109389776A (en) * 2017-08-10 2019-02-26 朱华丽 Electric power business customer service terminal
CN109598868A (en) * 2018-12-03 2019-04-09 江苏中导电力有限公司 A kind of open formula grid simulation interaction platform system
CN109686018A (en) * 2019-02-26 2019-04-26 烟台工程职业技术学院(烟台市技师学院) A kind of college student payment intelligent management apapratus

Cited By (19)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102521783A (en) * 2011-12-12 2012-06-27 南京华设科技有限公司 Electronic monitoring platform terminal of comments of customers
CN102521929A (en) * 2011-12-30 2012-06-27 杭州银龙科技有限公司 User information inquiring, paying and business transacting method and system of electric power system
CN102568116A (en) * 2012-01-16 2012-07-11 河北鑫恒翌科技有限公司 Automatic teller machine for power purchase
CN102609624A (en) * 2012-02-20 2012-07-25 天津市电力公司 Multimedia business counter system of smart grid power supply business lobby
CN103761792A (en) * 2014-02-13 2014-04-30 国家电网公司 Intelligent multifunctional counter system and use method thereof
CN103871154B (en) * 2014-03-16 2015-12-02 王美金 A kind of based on the A seating full-service self-help teller machine between " locked in " operation
CN103871154A (en) * 2014-03-16 2014-06-18 王美金 Seat type full-service automatic teller machine based on closed operating room
CN104464116A (en) * 2014-12-26 2015-03-25 国网浙江慈溪市供电公司 Self-service equipment for service expansion and data processing method
CN104899676A (en) * 2015-05-05 2015-09-09 北京科东电力控制系统有限责任公司 Online and offline coordinated service handling method based on power interactive service terminal
CN104899792A (en) * 2015-05-05 2015-09-09 国网冀北电力有限公司电力科学研究院 Method for performing business expansion service handling of power interactive service terminal based on electronic signature technology
CN104899791A (en) * 2015-05-05 2015-09-09 国网辽宁省电力有限公司鞍山供电公司 Method for performing business expansion service handling based on power interactive service terminal
CN105389900A (en) * 2015-11-04 2016-03-09 国网山东省电力公司东营供电公司 Electric remote virtual operation counter
CN105512986A (en) * 2015-11-09 2016-04-20 国网新疆电力公司电力科学研究院 Community Mini business hall system
CN106781060A (en) * 2016-12-13 2017-05-31 国网天津市电力公司 A kind of novel intelligent self-help electric-selling terminal
CN109389776A (en) * 2017-08-10 2019-02-26 朱华丽 Electric power business customer service terminal
CN108010169A (en) * 2017-12-18 2018-05-08 国网河北省电力有限公司电力科学研究院 A kind of self-service terminal system of paying dues of intelligent electric power
CN108091079A (en) * 2017-12-18 2018-05-29 国网河北省电力有限公司电力科学研究院 A kind of intelligent electric power self-help serving system
CN109598868A (en) * 2018-12-03 2019-04-09 江苏中导电力有限公司 A kind of open formula grid simulation interaction platform system
CN109686018A (en) * 2019-02-26 2019-04-26 烟台工程职业技术学院(烟台市技师学院) A kind of college student payment intelligent management apapratus

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Legal Events

Date Code Title Description
GR01 Patent grant
C14 Grant of patent or utility model
TR01 Transfer of patent right

Effective date of registration: 20130522

Address after: 100031 Xicheng District West Chang'an Avenue, No. 86, Beijing

Patentee after: State Grid Corporation of China

Patentee after: Tianjin Electric Power Corp.

Address before: 300010 Tianjin city Hebei District Wujing Road No. 39

Patentee before: Tianjin Electric Power Corp.

C41 Transfer of patent application or patent right or utility model
ASS Succession or assignment of patent right

Owner name: STATE ELECTRIC NET CROP.

Free format text: FORMER OWNER: TIANJIN ELECTRIC POWER CORP.

Effective date: 20130522

Owner name: TIANJIN ELECTRIC POWER CORP.

Effective date: 20130522

COR Change of bibliographic data

Free format text: CORRECT: ADDRESS; FROM: 300010 HEBEI, TIANJIN TO: 100031 XICHENG, BEIJING

CF01 Termination of patent right due to non-payment of annual fee

Granted publication date: 20110727

Termination date: 20191213

CF01 Termination of patent right due to non-payment of annual fee