CN117978689A - Method, device, equipment and readable medium for processing server production test exception - Google Patents
Method, device, equipment and readable medium for processing server production test exception Download PDFInfo
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Abstract
The application provides a server production test exception handling method, a device, electronic equipment and a computer readable medium, relating to the technical field of servers, comprising the following steps: receiving a first test abnormality sent by a first diagnosis server of a first server production factory, wherein the first test abnormality characterizes the occurrence of the test abnormality of a server test task executed on the first diagnosis server, and determining whether the first test abnormality is matched with the same recorded test abnormality or not from all the recorded test abnormalities of a central server; when the recorded identical test anomalies are matched, the processing procedure information of the recorded identical test anomalies matched with the first test anomalies is sent to a first diagnosis server, and the processing procedure information is used for representing: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the process of the same test anomaly.
Description
Technical Field
The present application relates to the field of server technologies, and in particular, to a method and apparatus for processing server production test anomalies, an electronic device, and a computer readable medium.
Background
With the rapid advancement of the global informatization age, the demands of enterprises and government institutions in various countries on informatization construction are continuously enhanced, accordingly, the demands on server products are increasingly increased, server production factories are arranged in different regions of the world in order to cope with the demands on server output by markets, different server production factories may produce server products with the same model, so that abnormal test problems encountered in the production test process of the server products of one server production factory are also encountered in other server production factories, but because each server production factory is relatively independent, the obtained abnormal test problems occur in one server production factory, the information phenomenon already processed in the processing of other server production factories is further processed again, the phenomenon of repeated analysis and positioning of the same problems is likely to consume unnecessary labor and time cost, and the work efficiency of each server production factory is reduced.
Disclosure of Invention
In view of the foregoing, the present application aims to provide a server production test anomaly processing method, apparatus, electronic device, and computer readable medium, which can achieve the technical effects of saving labor and time costs and improving the working efficiency of each server production factory by matching the same test anomalies and performing test anomaly processing based on the test records of the same test anomalies without performing repeated analysis and positioning of the test anomalies when anomaly processing responsible persons of different terminals of the server production factory face the same test anomaly problems.
In a first aspect of the embodiments of the present application, a server production test exception handling method is provided, which is applied to a central server, where the central server is communicatively connected to diagnostic servers of a plurality of server production factories, and the method includes:
Receiving a first test anomaly transmitted by a first diagnostic server of a first server production plant, wherein the first test anomaly characterizes that a server test task executed on the first diagnostic server has the test anomaly, and the first diagnostic server of the first server production plant is any one of the diagnostic servers of the plurality of server production plants;
Determining, from among the recorded test anomalies of the central server, whether the first test anomaly matches the same test anomaly that has been recorded;
When matching to the existence of the recorded identical test anomaly, sending process information of the recorded identical test anomaly matched with the first test anomaly to the first diagnosis server, wherein the process information is used for representing: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the same test anomaly.
Optionally, after the receiving the first test anomaly sent by the first diagnostic server of the first server production factory, the method further comprises:
Establishing a first test exception handling task based on the first test exception, wherein the first test exception handling task corresponds to a first task handling interface;
after matching to the existence of the recorded identical test anomalies, further comprising:
Adding the first test abnormality and the recorded same test abnormality as reference information to the first task processing interface;
and responding to the first terminal to successfully log in the central server, and controlling the first terminal corresponding to the first diagnosis server to display the first task processing interface.
Optionally, after the sending the process information of the same recorded test anomaly that matches the first test anomaly to the first diagnosis server, the method further includes:
judging the recorded processing state of the same test abnormality in the first test abnormality processing task;
When the processing state of the recorded identical test exception is processed, sending a solution in the processed processing procedure information of the recorded identical test exception to the first diagnosis server so that the first diagnosis server automatically processes the first test exception based on the solution;
When the processing state of the recorded identical test exception is in processing, the processing process information of the recorded identical test exception which is in processing is sent to a first terminal corresponding to a first diagnosis server, so that the first terminal displays the processing process information of the recorded identical test exception.
Optionally, the method further comprises:
Receiving the processing procedure information of the first test abnormality sent by the first diagnosis server, wherein the processing procedure information of the first test abnormality is: after the first test exception processing is completed, the first diagnosis server packages related information generated in the first test exception processing process to obtain a solution;
And synchronously transmitting the processing procedure information of the first test exception to a second terminal corresponding to the same recorded test exception, the processing state of which is to be processed, so that the second terminal displays the processing procedure information of the first test exception.
Optionally, the method further comprises:
Receiving a first analysis request sent by the first terminal, wherein the first analysis request characterizes that the first test abnormality requires manual auxiliary analysis;
Creating a first test abnormality analysis task based on the first analysis request, wherein the first test abnormality analysis task corresponds to a first task analysis interface;
after matching to the existence of the recorded identical test anomalies, further comprising:
Adding the first test abnormality and the recorded same test abnormality as reference information to the first task analysis interface;
Responding to the successful login of a third terminal to the central server, and controlling the third terminal to display the first task analysis interface;
receiving a first analysis report aiming at the first test abnormality analysis task and uploaded by the third terminal;
Synchronously uploading the first analysis report to the first task processing interface;
and responding to the first terminal to successfully log in the central server, and controlling the first terminal to display the first task processing interface.
Optionally, a task menu to be processed is set on the central server, and the task menu to be processed is used for displaying a test abnormal processing task;
The first task processing interface of the test exception handling task comprises a first tab and a second tab, wherein the first tab is used for displaying the first test exception, the first test exception comprises a factory code, an order number, a product model number, a current test task name, order configuration information and test exception phenomenon description, the second tab is used for displaying processing procedure information of the recorded same test exception, the processing procedure information comprises a code link of the recorded same test exception, the factory name, the order number, the product model number and a test state, and the code link of the recorded same test exception is used for displaying exception reasons, solutions, improvement measures and current processing persons of the recorded same test exception.
Optionally, a first task analysis interface is provided on the central server, the first task analysis interface is used for displaying a test abnormality analysis task, the first task analysis interface includes a third tab, a fourth tab and an analysis report uploading port, the third tab is used for displaying the first test abnormality, the fourth tab is used for displaying processing procedure information of the same test abnormality, and the analysis report uploading port is used for uploading an analysis report.
In a second aspect of the embodiment of the present application, a server production test exception handling apparatus is provided, applied to a central server, where the apparatus includes:
the system comprises a receiving module, a judging module and a judging module, wherein the receiving module is used for receiving a first test abnormality sent by a first diagnosis server of a first server production factory, the first test abnormality represents that a server test task executed on the first diagnosis server is abnormal, and the first diagnosis server of the first server production factory is any one of diagnosis servers of a plurality of server production factories;
the matching module is used for determining whether the first test abnormality is matched with the same recorded test abnormality from all the recorded test abnormalities of the central server;
a sending module, configured to send, when it is matched to that there is the recorded identical test anomaly, process information of the recorded identical test anomaly that is matched with the first test anomaly to the first diagnostic server, where the process information is used to characterize: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the same test anomaly.
In a third aspect of the embodiment of the present application, there is provided an electronic device including a memory, a processor, and a computer program stored on the memory, wherein the processor executes the computer program to implement the method of the first aspect.
In a fourth aspect of embodiments of the present application, there is provided a computer readable medium having stored thereon a computer program/instruction which, when executed by a processor, implements the method of the first aspect.
The application has the following advantages and positive effects:
The embodiment of the application provides a server production test exception handling method, a device, electronic equipment and a computer readable medium, which are applied to a central server, wherein the central server is in communication connection with diagnostic servers of a plurality of server production factories, and the method comprises the following steps: receiving a first test anomaly transmitted by a first diagnostic server of a first server production plant, wherein the first test anomaly characterizes that a server test task executed on the first diagnostic server has the test anomaly, and the first diagnostic server of the first server production plant is any one of the diagnostic servers of the plurality of server production plants; determining, from among the recorded test anomalies of the central server, whether the first test anomaly matches the same test anomaly that has been recorded; when matching to the existence of the recorded identical test anomaly, sending process information of the recorded identical test anomaly matched with the first test anomaly to the first diagnosis server, wherein the process information is used for representing: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the same test anomaly.
Therefore, when the test abnormality occurs, the first test abnormality sent by the central server is matched with the recorded test record of the same test abnormality, the test abnormality is processed, when abnormality processing responsible persons of different terminals of the server product production factory face the same test abnormality problem, repeated analysis and positioning of the test abnormality are not needed, the test abnormality is processed by matching the same test abnormality and based on the processing process information of the same test abnormality, and therefore the technical effects of saving labor and time cost and improving the working efficiency of each server production factory can be achieved.
The foregoing description is only an overview of the present application, and is intended to be implemented in accordance with the teachings of the present application in order that the same may be more clearly understood and to make the same and other objects, features and advantages of the present application more readily apparent.
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The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the application.
In order to more clearly illustrate the technical solutions of the present application, the drawings that are needed in the description of the present application will be briefly described below, it being obvious that the drawings in the following description are only some embodiments of the present application, and that other drawings may be obtained according to these drawings without inventive effort to a person skilled in the art.
FIG. 1 is a flowchart of a method for processing server production test anomalies according to an embodiment of the present application;
FIG. 2 is a flowchart of another method for processing server production test anomalies according to one embodiment of the present application;
FIG. 3 is a schematic diagram of a frame of another server production test exception handling apparatus according to an embodiment of the present application.
Detailed Description
It should be noted that, without conflict, the embodiments of the present application and features of the embodiments may be combined with each other.
The following description of the embodiments of the present application will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are some, but not all embodiments of the application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.
Fig. 1 is a flowchart of a server production test exception handling method according to an embodiment of the present application, and fig. 2 is a flowchart of another server production test exception handling method according to an embodiment of the present application, as shown in fig. 1 and fig. 2, where the embodiment provides a server production test exception handling method, applied to a central server, and the method includes:
In step S101, a first test anomaly sent by a first diagnostic server of a first server production factory is received, wherein the first test anomaly characterizes that a server test task executed on the first diagnostic server has a test anomaly, and the first diagnostic server of the first server production factory is any one of diagnostic servers of the plurality of server production factories;
In step S102, determining whether the first test anomaly matches the same test anomaly that has been recorded from among the respective test anomalies that have been recorded by the central server;
In step S103, when it is matched that the recorded identical test anomaly exists, process information of the recorded identical test anomaly matched with the first test anomaly is transmitted to the first diagnosis server, the process information being used for characterizing: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the same test anomaly.
First, in step S101, a first test anomaly transmitted by a first diagnostic server of a first server production plant is received, the first test anomaly characterizing that a server test task performed on the first diagnostic server is a test anomaly, the first diagnostic server of the first server production plant being any one of the diagnostic servers of the plurality of server production plants. In the embodiment of the application, the server product of the server production factory can be produced by the server production factory in each region, so that the central server can be the server corresponding to the server production factory, the diagnosis server is the server corresponding to the server production factory in each region, the central server is in communication connection with the diagnosis servers corresponding to the server production factories in each region, the diagnosis servers are used for automatically monitoring the test tasks of the server product and recording the information generated by the test tasks, the first diagnosis server of the first server production factory is any one of the diagnosis servers of the plurality of server production factories, the first diagnosis server is the diagnosis server corresponding to the first server production factory, and when the server test task of the server product of the first server production factory has a first test abnormality, the corresponding first diagnosis server automatically recognizes the first test abnormality of the server test task, collects the first test abnormality and automatically sends the first test abnormality to the central server so that the central server receives the first test abnormality to create the test abnormality.
Further, in step S102, it is determined from among the respective test anomalies recorded by the central server whether the first test anomaly matches the same test anomaly that has been recorded. In the embodiment of the present application, specifically, in the embodiment of the present application, a server production test anomaly management system is disposed on the central server, and a historical test anomaly of each server production factory is recorded in the server production test anomaly management system, so that the central server matches the recorded historical test anomaly of each server production factory according to the first test anomaly in the server production test anomaly management system, and determines whether the recorded identical test anomaly is matched, and a test anomaly problem corresponding to the recorded identical test anomaly may be similar to or identical to a test anomaly problem of the first test anomaly. The method specifically can be a scheme adopted when other server production factories process the same test abnormality, and when the other server production factories process the same test abnormality, relevant data, test information, processor, server product information, solution and other information related to the test abnormality for solving the same test abnormality can be recorded to obtain recorded processing procedure information of the same test abnormality, so that when the other server production factories also generate the same or similar test abnormality, the solution can be quickly called.
Finally, in step S103, when it is matched that the recorded identical test anomaly exists, process information of the recorded identical test anomaly matched with the first test anomaly is transmitted to the first diagnostic server, the process information being used for characterizing: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the same test anomaly. In the embodiment of the application, recorded identical test anomalies corresponding to the first test anomalies are recorded on the central server, the recorded identical test anomalies are test anomalies of a server production factory corresponding to the second diagnosis server, relevant data, test information, a processor, server product information, solution and other information relevant to the test anomalies are included in the processing procedure information of the recorded identical test anomalies matched with the first test anomalies and are sent to the first diagnosis server, and the processing procedure information is used for representing: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the process of the same test anomaly.
Through the above embodiment, the central server matches the same test anomaly on the central server based on the first test anomaly transmitted by the first diagnostic server of the first server production factory, transmits the recorded process information of the same test anomaly matched with the first test anomaly to the first diagnostic server corresponding to the first server production factory, and the process information is used for characterizing: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the process of the same test anomaly. The first test abnormality is processed based on the processing procedure information, when the server production factories face the same test abnormality problem, repeated analysis and positioning of the test abnormality are not needed, and the test abnormality is processed based on the processing procedure information of the same test abnormality by matching the same test abnormality, so that the technical effects of saving labor and time cost and improving the working efficiency of each server production factory can be achieved.
Optionally, after the step S103, the method further includes:
Establishing a first test exception handling task based on the first test exception, wherein the first test exception handling task corresponds to a first task handling interface;
after matching to the existence of the recorded identical test anomalies, further comprising:
Adding the first test abnormality and the recorded same test abnormality as reference information to the first task processing interface;
and responding to the first terminal to successfully log in the central server, and controlling the first terminal corresponding to the first diagnosis server to display the first task processing interface.
Specifically, after receiving the first test exception sent by the first diagnostic server of the first server production factory, the central server creates a first test exception handling task corresponding to the first test exception on the server production test exception management system deployed by the central server based on the first test exception information, the first test exception handling task is displayed on a first task handling interface on the server production test exception management system, after the first test exception handling task is created, prompt information of the first test exception handling task can be sent to a first terminal of a first handler of the first server production factory in a mail, a short message or the like mode, so that the first server production factory of the first handler is prompted to have the test exception, further, after the central server matches the recorded identical test exception corresponding to the first test exception on the server production test exception management system, the first test exception and the recorded identical test exception are added as reference information to a first task handling interface where the first test exception handling task is located, the first terminal can log in successfully, the first terminal can log in the first server production exception management system after the first server production exception management system is logged in successfully, and the first service exception handling task can be displayed.
Preferably, when the processing procedure information of the same test exception matched with the first test exception exists in the first test exception processing task of the central server, the first test exception can be directly processed according to the solution recorded by the processing procedure information of the same test exception without informing the first terminal, and the processing result is generated to the first terminal.
By the embodiment, when the central server receives the first test anomalies sent by the diagnosis servers of the server production factories, a corresponding first test anomaly processing task is created on the server production test anomaly management system of the central server based on the first test anomalies, and the first test anomalies and the recorded same test anomalies are displayed on a first task processing interface where the first test anomaly processing task is located as reference information, so that the first terminal can view the first test anomalies and the recorded same test anomalies.
Optionally, after the step S103, the method further includes:
judging the recorded processing state of the same test abnormality in the first test abnormality processing task;
When the processing state of the recorded identical test exception is processed, sending a solution in the processed processing procedure information of the recorded identical test exception to the first diagnosis server so that the first diagnosis server automatically processes the first test exception based on the solution;
When the processing state of the recorded identical test exception is in processing, the processing process information of the recorded identical test exception which is in processing is sent to a first terminal corresponding to a first diagnosis server, so that the first terminal displays the processing process information of the recorded identical test exception.
Specifically, the central server determines the processing state of the same test exception according to the matched recorded processing procedure information of the same test exception, wherein the processing state indicates whether the same test exception is processed or in a processing stage, and different processing schemes of the same test exception are executed for different processing states.
When the processing state of the same test exception in the processing procedure information of the same test exception in the first test exception processing task is processed, the same test exception is indicated to be solved, so that the first diagnosis server can directly process the first test exception according to the solution in the processing procedure information of the same test exception, namely, the solution of the same test exception can be directly called, and the exception processing of the first test exception can be executed by one-key operation without consuming time or manpower for solving the test exception.
When the processing state of the same test exception in the processing procedure information of the same test exception in the first test exception processing task is in processing, the condition that other server production factories possibly encounter the same test exception is indicated, but no solution is processed, at the moment, no solution capable of being directly invoked is needed, and a first terminal of a first processor of the first server production factory is informed in a mail or short message mode, so that the first processor corresponding to the first terminal carries out exception processing on the first test exception based on the recorded processing procedure information of the same test exception.
According to the embodiment, different processing can be performed according to different processing states of the same test exception, when the processing states of the same test exception are processed, the solution in the processing process information of the same test exception is directly called to process the first test exception, when the processing states of the same test exception are in processing, a message is sent to the first terminal, so that a first processor corresponding to the first terminal directly processes the first test exception, the phenomenon of repeated analysis and positioning is not needed when different server production factories face the same test exception problem can be achieved, labor and time cost are saved, and the working efficiency of the server production factories is improved.
Optionally, the method further comprises:
Receiving the processing procedure information of the first test abnormality sent by the first diagnosis server, wherein the processing procedure information of the first test abnormality is: after the first test exception processing is completed, the first diagnosis server packages related information generated in the first test exception processing process to obtain a solution;
And synchronously transmitting the processing procedure information of the first test exception to a second terminal corresponding to the same recorded test exception, the processing state of which is to be processed, so that the second terminal displays the processing procedure information of the first test exception.
Specifically, after the first processor of the first terminal completes the processing of the first test exception, the processing procedure information of the first test exception is further acquired, when the same test exception to be processed or being processed exists in the processing task of the test exception on the server production test exception management system in the central server, synchronization of the processing procedure information of the first test exception is needed, so that the server production factory with the same test exception is facilitated to assist in processing and solving the same test exception, therefore, the second terminal of the processor of the server production factory with the processing state to be processed or being processed can be extracted, and the processing procedure information of the first test exception is sent to the second terminal of the processor with the same test exception, so that the processor with the same test exception to be processed or being processed directly processes the same test exception with the processing state to be processed or being processed with respect to the received processing procedure information of the first test exception.
Through the embodiment, the solution of the first test abnormality can be sent to the second terminal of the processor corresponding to the same test abnormality to be processed or being processed in the processing state after the processing is completed, so that the information synchronization of different server production factories is realized, the phenomenon that repeated analysis and positioning are not needed when different server production factories face the same test abnormality problem is achieved, the labor and time cost are saved, and the working efficiency of the server production factories is improved.
Optionally, the method further comprises:
Receiving a first analysis request sent by the first terminal, wherein the first analysis request characterizes that the first test abnormality requires manual auxiliary analysis;
Creating a first test abnormality analysis task based on the first analysis request, wherein the first test abnormality analysis task corresponds to a first task analysis interface;
after matching to the existence of the recorded identical test anomalies, further comprising:
Adding the first test abnormality and the recorded same test abnormality as reference information to the first task analysis interface;
Responding to the successful login of a third terminal to the central server, and controlling the third terminal to display the first task analysis interface;
receiving a first analysis report aiming at the first test abnormality analysis task and uploaded by the third terminal;
Synchronously uploading the first analysis report to the first task processing interface;
and responding to the first terminal to successfully log in the central server, and controlling the first terminal to display the first task processing interface.
Specifically, when the processing state of the same test exception is to be processed in the first test exception processing task and/or the condition that the same test exception is not matched in the first test exception processing task, the first processor of the first server production factory does not have the reference case of the same test exception and cannot directly call the solution of the processed same test exception, so that the first processor can establish a first analysis request corresponding to the first test exception on the server production test exception management system through the first terminal, the first analysis request characterizes the first test exception and needs manual auxiliary analysis, the central server establishes a first test exception analysis task on the server production test exception management system based on the first analysis request, and the first test exception analysis task is displayed in a first task analysis interface on the system.
After the recorded identical test anomalies are matched, the first test anomalies and the recorded identical test anomalies are added to a first task analysis interface as reference information, after other departments of other server production factories successfully log in a server production test anomaly management system through a third terminal, the first test anomalies and the recorded identical test anomalies can be checked, so that the first test anomalies are analyzed based on the content, the information of the test anomalies is sent to other departments, the other departments analyze the first test anomalies, a first analysis report is generated after the other departments analyze the first test anomalies, the first analysis report is uploaded to the server production test anomaly management system through the third terminal, and the first terminal of a first processor receives the first analysis report sent by the third terminal of the other departments on the server production test anomaly management system and processes the first test anomalies based on the first analysis report.
By the embodiment, when the solutions of the same processed test anomalies do not exist in the first test anomaly processing task, a corresponding first test anomaly analysis task can be created on the server production test anomaly management system, and a first analysis report of other department personnel can be obtained, so that the processing progress of the test anomalies is accelerated.
Optionally, a task menu to be processed is set on the central server, and the task menu to be processed is used for displaying a test abnormal processing task;
The first task processing interface of the test exception handling task comprises a first tab and a second tab, wherein the first tab is used for displaying the first test exception, the first test exception comprises a factory code, an order number, a product model number, a current test task name, order configuration information and test exception phenomenon description, the second tab is used for displaying processing procedure information of the recorded same test exception, the processing procedure information comprises a code link of the recorded same test exception, the factory name, the order number, the product model number and a test state, and the code link of the recorded same test exception is used for displaying exception reasons, solutions, improvement measures and current processing persons of the recorded same test exception.
Specifically, the terminals of different processors are different in the menu interface presented by the server production test abnormality management system logging in the central server, and the corresponding menu content is also different.
After logging in a server production test abnormality management system through a first terminal, a first processor accesses a first task processing interface on the server production test abnormality management system, wherein the first task processing interface comprises a first tab and a second tab, the first tab is used for displaying test abnormality information such as factory codes, order numbers, product models, product part compositions, current test task names, order configuration information, test abnormality phenomenon descriptions and the like of the first test abnormality, the second tab is used for displaying recorded process information of the same test abnormality, and the process information of the same test abnormality comprises code links, factory names, order numbers, product models and test state test records of the same test abnormality, and the code links are used for displaying information such as abnormality reasons, solutions, improvement measures, current abnormality processing responsible persons, lead abnormality processing responsible persons, processing man-hours, difficult records, product part compositions and the like of the same test abnormality.
Preferably, in each stage of the first test exception being processed, the information generated in the processing process and the processing state are updated in real time, where the processing state includes a state of waiting for analysis, tracking, analyzing, processing, processed, waiting for processing, waiting for implementation, waiting for analysis, closing, processing exception, analyzing exception, and the like. The processing result of the first test abnormality can be determined according to different processing states, such as when the processing state is to be analyzed, tracking processing, analyzing, processing, implementing and the like, the test abnormality is in a normal processing or analyzing stage, when the processing state is to be processed, implemented, analyzing and the like, the test abnormality is in a waiting processing or analyzing stage, when the processing state is to be processed abnormality, analyzing abnormality indicates that the problem occurs in the processing and analyzing stages of the test abnormality, when the processing state is in a closed state, the corresponding task is closed, processing information is pushed to the terminals of all partial responsible persons in different processing stages or analysis stages of the test abnormality, the processing information comprises a processing result and a processing record, the processing state is used for determining the processing result of the test abnormality, and the processing result and the processing record included in the processing information are sent to the central processing unit in real time.
According to the embodiment, different interfaces are set on the server production test abnormality management system of the central server for different handler, so that the content presented is different, and the different handler can process the task of the test abnormality conveniently.
Optionally, a first task analysis interface is provided on the server production test abnormality management system of the central server, the first task analysis interface is used for displaying a test abnormality analysis task, the first task analysis interface includes a third tab, a fourth tab and an analysis report uploading port, the third tab is used for displaying the first test abnormality, the fourth tab is used for displaying processing procedure information of the same test abnormality, and the analysis report uploading port is used for uploading an analysis report.
Specifically, after a first task analysis interface abnormality analysis responsible person logs in the system, the central server accesses the first task analysis interface on the system, wherein the first task analysis interface comprises a third tab and a fourth tab, the third tab is used for displaying first test abnormality information, and the fourth tab is used for displaying processing procedure information of the same test abnormality. The first task analysis interface further comprises an analysis report uploading port for enabling an abnormality analysis responsible person to upload the analysis report, wherein the processing procedure information of the same test abnormality of the third tab and the processing procedure information of the same test abnormality of the fourth tab are the same as the content in the first task analysis interface.
According to the embodiment, different interfaces are set on the server production test abnormality management system of the central server for different analysts, so that the presented contents are different, and the different analysts can conveniently process tasks of test abnormalities.
Fig. 3 is a schematic diagram of a frame of a server production test exception handling apparatus according to an embodiment of the present application, and as shown in fig. 3, an embodiment of the present application provides a server production test exception handling apparatus, which is applied to a central server, and the central server is communicatively connected to diagnostic servers of a plurality of server production factories, and the apparatus includes:
A receiving module 11, configured to receive a first test anomaly sent by a first diagnostic server of a first server production factory, where the first test anomaly characterizes that a server test task executed on the first diagnostic server has a test anomaly, and the first diagnostic server of the first server production factory is any one of diagnostic servers of the plurality of server production factories;
A matching module 12, configured to determine, from among the recorded test anomalies of the central server, whether the first test anomaly matches the same test anomaly that has been recorded;
A sending module 13, configured to send, when it is matched to that there is the recorded identical test anomaly, process information of the recorded identical test anomaly matched with the first test anomaly to the first diagnostic server, where the process information is used to characterize: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the same test anomaly.
Optionally, the apparatus further comprises:
the establishing unit is used for establishing a first test exception handling task based on the first test exception after the first test exception sent by a first diagnosis server of a first server production factory is received, wherein the first test exception handling task corresponds to a first task handling interface;
The apparatus further comprises:
A first adding unit, configured to add the first test anomaly and the recorded identical test anomaly as reference information to the first task processing interface after matching to the presence of the recorded identical test anomaly;
and the first display unit is used for responding to the successful login of the first terminal to the central server and controlling the first terminal corresponding to the first diagnosis server to display the first task processing interface.
Optionally, the apparatus further comprises:
A judging unit, configured to judge a processing state of the recorded identical test exception in the first test exception handling task after the process information of the recorded identical test exception that matches the first test exception is sent to the first diagnostic server;
A first sending unit configured to send, when the processing status of the recorded identical test exception is processed, a solution in the processed processing procedure information of the recorded identical test exception to the first diagnostic server, so that the first diagnostic server automatically processes the first test exception based on the solution;
And the second sending unit is used for sending the processing procedure information of the recorded identical test exception which is being processed to the first terminal corresponding to the first diagnosis server when the processing state of the recorded identical test exception is being processed, so that the first terminal displays the processing procedure information of the recorded identical test exception.
Optionally, the apparatus further comprises:
The first receiving unit is configured to receive the processing procedure information of the first test exception sent by the first diagnostic server, where the processing procedure information of the first test exception is: after the first test exception processing is completed, the first diagnosis server packages related information generated in the first test exception processing process to obtain a solution;
and the third sending unit is used for synchronously sending the processing procedure information of the first test exception to a second terminal corresponding to the same recorded test exception, the processing state of which is to be processed, so that the second terminal displays the processing procedure information of the first test exception.
The apparatus further comprises:
The second receiving unit is used for receiving a first analysis request sent by the first terminal, and the first analysis request characterizes that the first test abnormality needs manual auxiliary analysis;
The creating unit is used for creating a first test abnormality analysis task based on the first analysis request, wherein the first test abnormality analysis task corresponds to a first task analysis interface;
The apparatus further comprises:
A second adding unit, configured to add the first test anomaly and the recorded identical test anomaly as reference information to the first task analysis interface after matching to the presence of the recorded identical test anomaly;
the second display unit is used for responding to the successful login of the third terminal to the central server and controlling the third terminal to display the first task analysis interface;
an analysis report receiving unit, configured to receive a first analysis report for the first test anomaly analysis task uploaded by the third terminal;
the uploading unit is used for synchronously uploading the first analysis report to the first task processing interface;
and the third display unit is used for responding to the successful login of the first terminal to the central server and controlling the first terminal to display the first task processing interface.
Based on the same inventive concept, another embodiment of the present application further provides an electronic device, including a memory, a processor, and a computer program stored on the memory, wherein the processor executes the computer program to implement the server production test exception handling method according to any one of the above embodiments.
Based on the same inventive concept, another embodiment of the present application further provides a computer readable medium, on which a computer program is stored, wherein the program, when executed by a processor, implements the server production test exception handling method according to any one of the above embodiments.
For the device, since it is substantially similar to the method embodiment, the description is relatively simple, and reference is made to the description of the method embodiment for relevant points.
In this specification, each embodiment is described in a progressive manner, and each embodiment is mainly described by differences from other embodiments, and identical and similar parts between the embodiments are all enough to be referred to each other.
It will be apparent to those skilled in the art that embodiments of the present application may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the application may take the form of a computer program product on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.
Embodiments of the present application are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal device to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal device, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present application have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. It is therefore intended that the following claims be interpreted as including the preferred embodiment and all such alterations and modifications as fall within the scope of the embodiments of the application.
Finally, it is further noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or terminal device that comprises the element.
The method, the device, the electronic equipment and the computer readable medium for processing server production test abnormality provided by the application are described in detail, and specific examples are applied to the explanation of the principle and the implementation of the application, and the explanation of the above examples is only used for helping to understand the method and the core idea of the application; meanwhile, as those skilled in the art will vary in the specific embodiments and application scope according to the idea of the present application, the present disclosure should not be construed as limiting the present application in summary.
Claims (10)
1. A server production test anomaly handling method applied to a central server communicatively connected to diagnostic servers of a plurality of server production plants, the method comprising:
Receiving a first test anomaly transmitted by a first diagnostic server of a first server production plant, wherein the first test anomaly characterizes that a server test task executed on the first diagnostic server has the test anomaly, and the first diagnostic server of the first server production plant is any one of the diagnostic servers of the plurality of server production plants;
Determining, from among the recorded test anomalies of the central server, whether the first test anomaly matches the same test anomaly that has been recorded;
When matching to the existence of the recorded identical test anomaly, sending process information of the recorded identical test anomaly matched with the first test anomaly to the first diagnosis server, wherein the process information is used for representing: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the same test anomaly.
2. The server production test anomaly handling method of claim 1, further comprising, after the receiving the first test anomaly sent by the first diagnostic server of the first server production plant:
Establishing a first test exception handling task based on the first test exception, wherein the first test exception handling task corresponds to a first task handling interface;
after matching to the existence of the recorded identical test anomalies, further comprising:
Adding the first test abnormality and the recorded same test abnormality as reference information to the first task processing interface;
and responding to the first terminal to successfully log in the central server, and controlling the first terminal corresponding to the first diagnosis server to display the first task processing interface.
3. The server production test anomaly handling method of claim 2, further comprising, after the sending of the process information of the same recorded test anomaly that matches the first test anomaly to the first diagnostic server:
judging the recorded processing state of the same test abnormality in the first test abnormality processing task;
When the processing state of the recorded identical test exception is processed, sending a solution in the processed processing procedure information of the recorded identical test exception to the first diagnosis server so that the first diagnosis server automatically processes the first test exception based on the solution;
When the processing state of the recorded identical test exception is in processing, the processing process information of the recorded identical test exception which is in processing is sent to a first terminal corresponding to a first diagnosis server, so that the first terminal displays the processing process information of the recorded identical test exception.
4. A server production test anomaly handling method as claimed in claim 3, further comprising:
Receiving the processing procedure information of the first test abnormality sent by the first diagnosis server, wherein the processing procedure information of the first test abnormality is: after the first test exception processing is completed, the first diagnosis server packages related information generated in the first test exception processing process to obtain a solution;
And synchronously transmitting the processing procedure information of the first test exception to a second terminal corresponding to the same recorded test exception, the processing state of which is to be processed, so that the second terminal displays the processing procedure information of the first test exception.
5. A server production test anomaly handling method as claimed in claim 3, further comprising:
Receiving a first analysis request sent by the first terminal, wherein the first analysis request characterizes that the first test abnormality requires manual auxiliary analysis;
Creating a first test abnormality analysis task based on the first analysis request, wherein the first test abnormality analysis task corresponds to a first task analysis interface;
after matching to the existence of the recorded identical test anomalies, further comprising:
Adding the first test abnormality and the recorded same test abnormality as reference information to the first task analysis interface;
Responding to the successful login of a third terminal to the central server, and controlling the third terminal to display the first task analysis interface;
receiving a first analysis report aiming at the first test abnormality analysis task and uploaded by the third terminal;
Synchronously uploading the first analysis report to the first task processing interface;
and responding to the first terminal to successfully log in the central server, and controlling the first terminal to display the first task processing interface.
6. The server production test abnormality processing method according to claim 5, wherein a task menu to be processed is provided on the central server, the task menu to be processed being used for displaying test abnormality processing tasks;
The first task processing interface of the test exception handling task comprises a first tab and a second tab, wherein the first tab is used for displaying the first test exception, the first test exception comprises a factory code, an order number, a product model number, a current test task name, order configuration information and test exception phenomenon description, the second tab is used for displaying processing procedure information of the recorded same test exception, the processing procedure information comprises a code link of the recorded same test exception, the factory name, the order number, the product model number and a test state, and the code link of the recorded same test exception is used for displaying exception reasons, solutions, improvement measures and current processing persons of the recorded same test exception.
7. The server production test exception handling method according to claim 5, wherein a first task analysis interface is provided on the central server, the first task analysis interface is used for displaying a test exception analysis task, the first task analysis interface includes a third tab, a fourth tab, and an analysis report uploading port, the third tab is used for displaying the first test exception, the fourth tab is used for displaying process information of the same test exception, and the analysis report uploading port is used for uploading an analysis report.
8. A server production test anomaly handling apparatus for use with a central server communicatively coupled to diagnostic servers of a plurality of server production plants, the apparatus comprising:
the system comprises a receiving module, a judging module and a judging module, wherein the receiving module is used for receiving a first test abnormality sent by a first diagnosis server of a first server production factory, the first test abnormality represents that a server test task executed on the first diagnosis server is abnormal, and the first diagnosis server of the first server production factory is any one of diagnosis servers of a plurality of server production factories;
the matching module is used for determining whether the first test abnormality is matched with the same recorded test abnormality from all the recorded test abnormalities of the central server;
a sending module, configured to send, when it is matched to that there is the recorded identical test anomaly, process information of the recorded identical test anomaly that is matched with the first test anomaly to the first diagnostic server, where the process information is used to characterize: a second diagnostic server of the diagnostic servers of the plurality of server production plants handles the same test anomaly.
9. An electronic device comprising a memory, a processor, and a computer program stored on the memory, wherein the processor executes the computer program to implement the server production test anomaly handling method of any one of claims 1-7.
10. A computer readable medium, having stored thereon a computer program/instruction which, when executed by a processor, implements the server production test anomaly handling method of any one of claims 1 to 7.
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