JP3815384B2 - Server operating state confirmation method and system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
INDUSTRIAL APPLICABILITY The present invention is suitable for efficiently confirming an operation status in a data center in which a large number of server devices are installed when performing an operation for confirming an operation status based on a lighting state of a lamp arranged in the server device. In particular, the present invention relates to a server apparatus operation state confirmation method and system using a mobile terminal with a barcode reader.
[0002]
[Prior art]
Conventionally, in the operation of confirming the operation status of the server device, the worker creates a worksheet that records the device name for confirmation, and confirms the operation of the device according to the worksheet. At that time, it is necessary to depend on the skill of the worker to determine which lamp is lit to be normal or abnormal, or to always carry the work with the related manual.
[0003]
As a method for automatically monitoring normality or abnormality, a monitoring server is provided on the network to which the monitoring target server is connected, and monitoring is performed by this monitoring server. For example, in “Server Operation Monitoring System” (hereinafter referred to as “A method”) in Japanese Patent Laid-Open No. 2001-43157, a character string included in an HTML document of an operation monitoring target server is registered in a data registration unit, and the server The monitoring unit accesses the HTML document of the operation monitoring target server according to the schedule, checks whether there is a character string registered in the data registration unit in this document, and if the character string is not included, Since the target server is abnormal, the administrator is notified of the occurrence of the abnormality.
[0004]
Further, in “Site monitoring method and apparatus” (hereinafter referred to as “B method”) in Japanese Patent Application Laid-Open No. 2002-41376, a site or server is monitored in order to monitor the operation status of the site or server in a site including one or more servers. The command is transmitted to the terminal via the global IP area, the response is received, the operation status is analyzed according to the command, and it is determined whether an abnormality has occurred. introduce.
[0005]
In addition, in “Plant Monitoring and Control Device” (hereinafter referred to as “C method”) in Japanese Patent Laid-Open No. 2001-265424, the plant monitoring and control device stores information on each device on site in a database, and measures each device with a sensor. The measured value is displayed, the barcode attached to the device is read by the barcode reader of the portable terminal, the database is searched, and the corresponding device is displayed on the portable terminal. Since information necessary for monitoring and control can be obtained using a portable terminal that can be carried, there is no need to install a permanent operation panel, and the plant can be appropriately monitored and controlled.
[0006]
In addition, in the “monitoring control device” (hereinafter referred to as “D method”) of Japanese Patent Laid-Open No. 2000-231409, it is determined whether or not the notification target signal determination unit needs to notify the signal from the monitoring target measurement device. When it is determined that notification is necessary, the signal type determination unit determines the degree of urgency, etc., selects and connects the line accordingly, reads the dial number with the dial number reading unit, dials, and sends the message .
[0007]
[Problems to be solved by the invention]
For example, when monitoring is performed by depositing a large number of customer servers in a center or the like, these server devices are generally connected to a monitoring network prepared in the center for centralized monitoring. Because connection is not possible due to customer circumstances, there are cases where monitoring personnel visit the equipment to be monitored and work. However, even in such a case, since the target device is made by a plurality of manufacturers, the operation method differs depending on the device, and there is a problem that it becomes a burden on the worker.
[0008]
As described above, the installation policy of the lamps arranged in the server device differs depending on the manufacturer, and is not completely consistent. For example, in a certain manufacturer's device, a lamp labeled “ERROR” is lit in an abnormal state, while in another manufacturer's device, a lamp labeled “ERROR” is lit in green during normal operation. In such a case, the worker cannot perform the work unless he / she fully understands whether the lighting state of the lamp is normal or abnormal.
[0009]
In the conventional method, for example, the above-described A method and B method, it is assumed that the monitoring target device and the monitoring device are connected via a network and the operation status of the device can be confirmed from the monitoring device. There is a problem that it cannot be applied when the connection is impossible due to the network, or when the connection is established but monitoring is not possible due to the network setting.
The same applies to the above-described C method, and it is assumed that a plant apparatus and a portable terminal that perform monitoring are connected to the network. However, there is a problem that there are cases where connection is impossible or monitoring is not possible depending on the network.
[0010]
Further, even with the D method, there is a problem in that monitoring may not be possible even if the monitoring target measurement device and the notification target signal determination unit cannot be connected via a network.
Furthermore, in these A to D methods, monitoring is performed by a monitoring server, or a command is transmitted to check for anomalies or normality. Therefore, monitoring methods are different for devices from different manufacturers, and responses to commands are also different. There is also a problem that monitoring and control cannot be performed.
[0011]
Therefore, the object of the present invention is to solve these conventional problems, and it is possible for an unskilled person to bring only a mobile terminal, and the work can be performed, that is, the confirmation work becomes a recording work. To provide a server operation state confirmation method and system capable of preventing human error such as omission of confirmation, performing aggregation, automatic recording and automatic notification, improving reliability and improving work efficiency. is there.
[0012]
[Means for Solving the Problems]
In order to achieve the above object, according to the server operating state confirmation method of the present invention, an identification number is assigned to a device in a center, a medium to which the identification number is assigned is pasted, and then the identification number is assigned to a portable terminal. Register at least a table corresponding to the normal lamp arrangement status , then read the identification number by the portable terminal , and display the normal lamp arrangement status corresponding to the read identification number registered in the table It is displayed, and can be efficiently implemented normal or abnormal judgment without bring documentation based on the lighting state of the lamp being disposed in said server device and said display.
[0013]
Moreover, the time for report creation can be reduced by downloading the information on the operation status collected by the portable terminal onto a PC (personal computer). Further, when there is a device that has not been checked by reading a barcode, it is possible to prevent omission of confirmation by raising a warning.
In the prior art, information and numerical values acquired from the plant device are displayed on the portable terminal, whereas in the confirmation method of the present invention, the monitored device and the portable terminal are not connected, and the portable terminal What is displayed above is not the actual information of the device to be monitored but the value of the correct state that should be displayed by the device to be monitored.
[0014]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is an overall configuration diagram of a server operation state confirmation system showing an embodiment of the present invention.
The outline of the operation will be described. First, an identification number is assigned to the device 1 in the center, and a corresponding bar code label 11 is attached. Next, a table 10 is created in which the manufacturer number, device model number, lamp arrangement information, and contact information at the time of abnormality are associated with the identification number, and this information is stored in a PDA (mobile terminal) 2 with a barcode reader. sign up.
[0015]
The operator learns the lamp status by comparing the lamp layout displayed on the PDA 2 with the barcode label 11 in front of the device 1 whose status is to be checked. Even if it is not, it can be judged whether normal or abnormal.
Further, by downloading the operation status information collected by the PDA 2 onto the PC 3, it is possible to reduce the man-hours and time until contact by displaying information such as contact information. When confirming multiple devices 1 in a specific time zone, register the name of the device to be confirmed and display the identification number of the device to be confirmed next after confirming the operating status of one device By doing so, it is possible to prevent omission of confirmation.
[0016]
(preparation work)
As a preparatory work, a unique identification number is assigned to the device 1 that performs the work, and a barcode label 11 is attached. Next, a table 10 in which identification numbers and model numbers, contact means at the time of abnormality, contact information, and other necessary information are registered, and a table in which the model numbers and display states of lamps in a normal state are prepared in a diagram are prepared. (Mobile terminal) 2 is registered.
The internal table 10 of FIG. 1 registered in the PDA 2 includes a schedule table 4 in which pairs of identification numbers and scheduled check times are registered, identification numbers, model numbers, and other related information (customer name, contact information, contact method, etc.) And a display state table 6 in which a pair of model number and display state is registered.
[0017]
(Concrete example)
As shown in FIG. 1, the server operation state confirmation system according to the present invention counts the monitoring target device 1 to which the barcode label 11 is attached by the preparatory work, the PDA 2 with the barcode reader, and the information acquired by the PDA 2. And a totaling, displaying and reporting server 3 for displaying and reporting.
In the PDA 2 with a barcode reader, the schedule table 4 indicating which device is to be checked at what time, and related information in which an identification number and model number, a contact means in case of an abnormality, contact information, and other necessary information are registered. The table 5 is provided with a display state table 6 in which the model number and the display state of the lamp in the normal state are associated with each other in the figure, and a log file 7 for recording the confirmation result.
[0018]
The same schedule table 4, identification number and model number, contact information at the time of abnormality, contact information and other related information table 5 in which necessary information is registered, and the model number and lamp normality are also included in the tabulation, display and notification server 3 A display state table 6 in which the display states at the time are associated with each other in the figure is provided.
Furthermore, since the log file 7 of the check result is transferred from the PDA 2 to the tabulation, display and notification server 3, when the automatic notification 8 is made to the contact, the check result 7A of the transferred log file is also notified at the same time. Sent first.
[0019]
FIG. 2 is a process flowchart in the PDA showing an embodiment of the present invention.
The flow on the left is a check of the confirmation time, and the flow on the right is a normal / abnormal check of the operating state of the device.
In the left flow, first, a record (identification number and scheduled check time) is read in accordance with the schedule table 4 (step 101), and repeated reading is executed until the end of the file is reached by EOF (End of File) (step 102). When it becomes, the process is terminated. On the other hand, if it does not end, it is next determined whether or not the current time is in the same time zone as the confirmation time of the schedule table 4 (step 103). . If it is the same time zone, the process proceeds to the right flow confirmation process (step 104). Then, the process returns to step 101.
[0020]
In the right flow, when the confirmation work is started, the identification number of the device 1 to be confirmed is displayed on the PDA 2 according to the contents of the schedule table 4 (step 111). The operator goes before the displayed identification number and causes the PDA 2 to read the contents of the barcode label 11 (step 112). The PDA 2 acquires information on the model number of the device with the identification number from the association table 5 based on the identification number (steps 113 and 116), and then based on the model number of the device from the display state table 6 when the target device is normal. Is displayed, and the identification number, the model number of the device, and the diagram are displayed on the PDA 2 (step 119). The operator confirms that the display state of the device and the diagram displayed on the PDA 2 match (steps 114 and 117), and inputs OK if they match, or NG if they do not match (step 120). .
[0021]
The PDA 2 records the identification number, model number, confirmation result, and confirmation time of the confirmed device in the log file 7 (step 121), acquires the identification number of the device to be confirmed next from the schedule table 4, The data is displayed on the PDA 2 (steps 110 and 111).
FIG. 2 shows a case where two devices to be confirmed are continuously checked. Therefore, an identification number is obtained from the table 5 (steps 113 and 116), and if there is matching data (steps 114 and 117). Next, if there is no coincidence data, error information is displayed (steps 115 and 118).
The above operation is repeated until there is no confirmation target device recorded in the schedule table 4.
[0022]
FIG. 3 is a processing flowchart in the aggregation, display, and notification server showing an embodiment of the present invention.
The left-hand flow shows the basic operation for the confirmation omission device, the central flow shows the detailed operation of the confirmation omission device detection processing in the basic processing, and the right flow shows the detailed operation of the report work notification processing in the basic processing.
First, the information of the log file 7 in the PDA 2 is transferred to the tabulation, display, and notification server 3, and report creation and notification processing are executed.
In the flow on the left side, as processing in the aggregation, display, and notification server 3, confirmation omission detection processing (step 120) and report creation and notification processing (step 121) are executed.
[0023]
In the central flow, confirmation omission detection processing is performed (step 131). First, the record of the schedule table 4 is read from the aggregation, display, and notification server 3 (step 132), and it is determined whether or not the end of the file is reached (step 133). On the other hand, when it does not reach the end, the scheduled check time of the device is compared with the current time. That is, if the current time is after the scheduled check time (step 134), the log file 7 must contain the confirmation result of the target device, so the log file 7 is searched and the confirmation result exists. Is confirmed (step 135). If the result does not exist, a warning is displayed on the server (a message “device name xxx is not confirmed” is displayed) (step 136). On the other hand, if a result exists, the process returns to step 132 again to read a record from the schedule table 4.
[0024]
In the flow on the right side, report creation and notification processing are performed (step 141). First, the tabulation / display / notification server 3 first reads a record from the log file 7 (step 142), and outputs the read record to a form until the end of the file is reached (step 144). If there is a device whose status is NG (step 145), for a device whose contact method is mail (step 146), an abnormality detection mail is transmitted to the mail address designated as the contact (step 147). If the contact method is not mail, the process returns to step 142 to read the record.
[0025]
【The invention's effect】
As described above, the present invention has the following effects.
(1) Even an unskilled worker who is not familiar with the display state of the device can work by bringing only the portable terminal, so that work efficiency can be improved.
(2) Since it is a confirmation operation, that is, a recording operation, the operation time is shortened, and the operation records are totaled and recorded by the server and automatically notified by mail, so that the operation time can be further reduced.
(3) Since a human error such as omission of confirmation can be prevented, reliability can be improved.
[Brief description of the drawings]
FIG. 1 is an overall configuration diagram of a server operation state confirmation system according to an embodiment of the present invention.
FIG. 2 is a program flowchart of a portable terminal showing an embodiment of the present invention.
FIG. 3 is a program flowchart of a tabulation, display and notification server showing an embodiment of the present invention.
[Explanation of symbols]
1 ... server to be monitored, 2 ... portable terminal (PDA) with barcode reader,
3 ... Total, display, report server, 4 ... schedule table,
5 ... Related information table, 6 ... Display status table, 7 ... Log file,
8 ... automatic notification, 7A ... notification information based on log file,
10 ... Mobile terminal internal table.

Claims (5)

In a server operation state confirmation method for determining an operation state of a server device by lighting a lamp arranged in the server device,
Affix a medium with a unique identification number to the server device,
In the mobile terminal, register a table that associates at least the normal lamp arrangement status with the identification number,
The mobile terminal next, the identification number to read and display the arrangement state of normal lamp corresponding to the read identification number is registered in the table, it is disposed in the server device and the display lamp An operation state confirmation method for a server, wherein the operation state of the server device can be confirmed based on a lighting state of the server. In the operation state confirmation method of the server according to claim 1,
Register the date and time of the operation check and the check result on the mobile terminal,
After the confirmation work is completed, the confirmation results are totaled with a personal computer,
A method for confirming an operating state of a server, wherein the personal computer is caused to create a report of the confirmation result. In the operation state confirmation method of the server according to claim 1,
An operation status confirmation method for a server characterized in that an error message is automatically transmitted when there are unconfirmed server devices when the confirmation results are aggregated by the personal computer after the confirmation work by the portable terminal is completed. . In the operation state confirmation method of the server according to claim 1,
After completion of confirmation work by the mobile terminal, if there is a server device that is determined to be abnormal when the confirmation results are summed up by the personal computer, an automatic notification is made using mail transmission means How to check the operation status. A server operation state confirmation system for determining an operation state of a server device by lighting a lamp arranged in the server device,
A monitoring target server device to which an identification number is assigned and a medium to which the identification number is assigned is attached;
A mobile terminal that reads the identification number of the monitored server device, displays a normal lamp arrangement status, and checks the operation status after recording the confirmation status;
An operating state confirmation system for a server, comprising: a personal computer that downloads an operation state and a confirmation result collected by the portable terminal and automatically reports to a contact address according to the confirmation result.

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