CN116434235A

CN116434235A - Information processing method, device, equipment and storage medium

Info

Publication number: CN116434235A
Application number: CN202310275086.8A
Authority: CN
Inventors: 王峰; 马莉
Original assignee: Shanghai Yuyao Information Technology Co ltd
Current assignee: Shanghai Yuyao Information Technology Co ltd
Priority date: 2023-03-20
Filing date: 2023-03-20
Publication date: 2023-07-14

Abstract

The invention relates to the technical field of logistics, and discloses an information processing method, device, equipment and storage medium, which are used for improving the processing efficiency of express information. The information processing method comprises the following steps: the method comprises the steps of obtaining an express delivery face list image and a current position of a current express delivery object, extracting the express delivery face list image to obtain current receiver information, wherein the current receiver information comprises a current receiving address and current communication information, acquiring input information through a generated input instruction if the distance between the current position and the current receiving address is smaller than or equal to a preset distance, performing signing type matching on the current receiver information through a preset first signing model if the input information indicates that the area of the current receiving address is a top dispatching limiting area, obtaining a first receiving type corresponding to the current receiver information, updating the signing information or generating receiving inquiry information according to the first receiving type, and sending the receiving inquiry information to a corresponding terminal through the current communication information.

Description

Information processing method, device, equipment and storage medium

Technical Field

The present invention relates to the field of logistics technologies, and in particular, to an information processing method, an information processing device, an information processing apparatus, and a storage medium.

Background

In the current logistics field, after receiving a logistics order, a logistics enterprise generally carries out piece collection, sorting, transportation and dispatch on express items of the logistics order, and before an express delivery person delivers the express items to a receiver in the dispatch process, the express delivery system sends communication information of the receiver to a terminal of the express delivery person, so that the receiving information is sent to the terminal of the receiver through the communication information.

However, the process of sending the communication information of the receiver to the terminal of the courier by the courier system is complex and complicated, and the problem of input errors exists in the process of sending the receiving information to the terminal of the receiver through the communication information, so that the processing efficiency of the courier information is low.

Disclosure of Invention

The invention provides an information processing method, an information processing device, information processing equipment and a storage medium, which are used for improving the processing efficiency of express information.

The first aspect of the present invention provides an information processing method, including: acquiring an express delivery face list image and a current position of a current express delivery object, and extracting the express delivery face list image to obtain current addressee information, wherein the current addressee information comprises a current receiving address and current communication information; judging the current position through the current receiving address to obtain a first judging result; if the first judging result indicates that the current position meets a first preset condition, generating an input command, and acquiring input information through the input command, wherein the first preset condition is used for indicating that the distance between the current position and the current receiving address is smaller than or equal to a preset distance; if the input information indicates that the area corresponding to the current receiving address is an upper door dispatch limit area, performing signing type matching on the current receiving information through a preset first signing model to obtain a first receiving type corresponding to the current receiving information, wherein the first receiving type is a proxy signing type or an inquiry type; and updating the signing information or generating the receiving inquiry information according to the first receiving type, and sending the receiving inquiry information to a corresponding terminal through the current communication information.

In a possible implementation manner, before the obtaining the express delivery face list image and the current position of the current express delivery object, the method further includes: acquiring historical delivery data, wherein the historical delivery data comprises delivery record information of a plurality of historical express items, the delivery record information comprises historical delivery contact positions, historical delivery contact dates and historical recipient information corresponding to the historical express items, and the historical recipient information comprises historical receiving addresses and historical communication information; classifying the historical delivery data according to the historical delivery contact position, the historical delivery contact date and the historical recipient information corresponding to each historical express item to obtain first-class data and second-class data; creating a corresponding model through the first type of data to obtain a first signing model; and creating a corresponding model through the second class data to obtain a second signing model.

In a possible implementation manner, the classifying the historical delivery data according to the historical delivery contact position, the historical delivery contact date and the historical recipient information corresponding to each historical express item to obtain first-class data and second-class data includes: calculating the distance between the historical receiving address and the corresponding historical delivery contact position in the historical addressee information corresponding to each historical express item to obtain the historical distance of each historical express item; if the history distance of the history express object is smaller than or equal to the preset distance and the area corresponding to the history receiving address in the corresponding history addressee information is the upper door dispatch limit area, determining the information of the delivery record of the history express object as first type data; if the history distance of the history express object is larger than the preset distance, judging the history dispatch connection position of the history express object to obtain a second judging result; if the second judging result indicates that the historical delivery connection position of the historical express object is the same as the corresponding preset express website position, judging whether the corresponding historical delivery connection date is a holiday or not; if the history dispatch connection date is a festival, determining the information of the tutorial record of the corresponding history express object as the second type data.

In a possible implementation manner, the creating a corresponding model through the first type of data, to obtain a first signing model, includes: carrying out data statistics on each piece of historical addressee information in the first type of data to obtain historical signing times corresponding to each piece of historical addressee information; if the historical signing times of the historical addressee information is larger than or equal to a first preset value, marking the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as signing types, and obtaining a signing type information group; if the historical signing times of the historical addressee information are smaller than the first preset value, marking the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as query types to obtain a query type information group; training the first preset model based on the code signing type information group and the query type information group corresponding to the historical recipient information to obtain a first signing model.

In a possible implementation manner, the creating a corresponding model through the second class data to obtain a second signing model includes: carrying out data statistics on each historical addressee information in the second class of data to obtain historical upper gate dispatching times corresponding to each historical addressee information; if the historical upper gate dispatch times of the historical recipient information are greater than or equal to a second preset value, marking the type of the historical receiving address and the type of the historical communication information in the corresponding historical recipient information as upper gate dispatch types, and obtaining an upper gate dispatch type information group; if the historical upper gate dispatch times of the historical addressee information are smaller than the second preset value, marking the type of the historical receiving address and the type of the historical communication information in the corresponding historical addressee information as outbound types, and obtaining an outbound type information group; and training the second preset model based on the upper gate dispatch type information group and the outbound type information group corresponding to the historical recipient information to obtain a second signing model.

In a possible implementation manner, after the obtaining the express delivery face list image and the current position of the current express delivery object, extracting the express delivery face list image to obtain the current recipient information, the method further includes: acquiring a current date, and determining a second receipt type corresponding to the current recipient information through a preset second signing model, the current position and the current date, wherein the second receipt type is an outbound type or an on-door dispatch type; and generating voice call information or gate-on dispatch information according to the second receiving type, and sending the voice call information to a corresponding terminal through the current communication information.

In a possible implementation manner, the obtaining the current date and determining, through a preset second sign-up model, the current location and the current date, a second receipt type corresponding to the current recipient information includes: acquiring a current date, and carrying out site retrieval on the current receiving address to obtain a target express site position; detecting the current position through the target express website position to obtain a detection result; if the detection result indicates that the current position meets a second preset condition, judging whether the current date is a festival or not, wherein the second preset condition is used for indicating that the current position is the same as the position of the target express website; and if the current date is the festival, performing signing type matching on the current recipient information through a preset second signing model to obtain a second receipt type corresponding to the current recipient information.

A second aspect of the present invention provides an information processing apparatus including: the system comprises an acquisition and extraction module, a storage module and a storage module, wherein the acquisition and extraction module is used for acquiring an express face list image and a current position of a current express object, extracting the express face list image to obtain current receiver information, and the current receiver information comprises a current receiving address and current communication information; the judging module is used for judging the current position through the current receiving address to obtain a first judging result; the generation and acquisition module is used for generating an input command and acquiring input information through the input command if the first judgment result indicates that the current position meets a first preset condition, wherein the first preset condition is used for indicating that the distance between the current position and the current receiving address is smaller than or equal to a preset distance; the matching module is used for matching the signing type of the current receiver information through a preset first signing model if the input information indicates that the area corresponding to the current receiving address is an upper door dispatching limit area, so as to obtain a first receiving type corresponding to the current receiver information, wherein the first receiving type is a signing type or an inquiring type; and the update generation module is used for carrying out the update of the proxy information or generating the receipt inquiry information according to the first receipt type, and sending the receipt inquiry information to the corresponding terminal through the current communication information.

In a possible embodiment, the information processing apparatus further includes: the system comprises a data acquisition module, a data storage module and a storage module, wherein the data acquisition module is used for acquiring historical delivery data, the historical delivery data comprises delivery record information of a plurality of historical express items, the delivery record information comprises historical delivery contact positions, historical delivery contact dates and historical recipient information corresponding to the historical express items, and the historical recipient information comprises historical receiving addresses and historical communication information; the classification module is used for classifying the historical delivery data according to the historical delivery contact position, the historical delivery contact date and the historical recipient information corresponding to each historical express item to obtain first-class data and second-class data; the first creating module is used for creating a corresponding model through the first type of data to obtain a first signing model; and the second creating module is used for creating a corresponding model through the second class data to obtain a second signing model.

In a possible embodiment, the classification module is specifically configured to: calculating the distance between the historical receiving address and the corresponding historical delivery contact position in the historical addressee information corresponding to each historical express item to obtain the historical distance of each historical express item; if the history distance of the history express object is smaller than or equal to the preset distance and the area corresponding to the history receiving address in the corresponding history addressee information is the upper door dispatch limit area, determining the information of the delivery record of the history express object as first type data; if the history distance of the history express object is larger than the preset distance, judging the history dispatch connection position of the history express object to obtain a second judging result; if the second judging result indicates that the historical delivery connection position of the historical express object is the same as the corresponding preset express website position, judging whether the corresponding historical delivery connection date is a holiday or not; if the history dispatch connection date is a festival, determining the information of the tutorial record of the corresponding history express object as the second type data.

In a possible embodiment, the first creating module is specifically configured to: carrying out data statistics on each piece of historical addressee information in the first type of data to obtain historical signing times corresponding to each piece of historical addressee information; if the historical signing times of the historical addressee information is larger than or equal to a first preset value, marking the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as signing types, and obtaining a signing type information group; if the historical signing times of the historical addressee information are smaller than the first preset value, marking the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as query types to obtain a query type information group; training the first preset model based on the code signing type information group and the query type information group corresponding to the historical recipient information to obtain a first signing model.

In a possible embodiment, the second creation module is specifically configured to: carrying out data statistics on each historical addressee information in the second class of data to obtain historical upper gate dispatching times corresponding to each historical addressee information; if the historical upper gate dispatch times of the historical recipient information are greater than or equal to a second preset value, marking the type of the historical receiving address and the type of the historical communication information in the corresponding historical recipient information as upper gate dispatch types, and obtaining an upper gate dispatch type information group; if the historical upper gate dispatch times of the historical addressee information are smaller than the second preset value, marking the type of the historical receiving address and the type of the historical communication information in the corresponding historical addressee information as outbound types, and obtaining an outbound type information group; and training the second preset model based on the upper gate dispatch type information group and the outbound type information group corresponding to the historical recipient information to obtain a second signing model.

In a possible embodiment, the information processing apparatus further includes: the acquisition determining module is used for acquiring a current date, and determining a second receipt type corresponding to the current recipient information through a preset second signing model, the current position and the current date, wherein the second receipt type is an outbound type or an upward dispatch type; and the generation and transmission module is used for generating voice call information or gate-on dispatch information according to the second receiving type and transmitting the voice call information to a corresponding terminal through the current communication information.

In a possible implementation manner, the acquisition determining module is specifically configured to: acquiring a current date, and carrying out site retrieval on the current receiving address to obtain a target express site position; detecting the current position through the target express website position to obtain a detection result; if the detection result indicates that the current position meets a second preset condition, judging whether the current date is a festival or not, wherein the second preset condition is used for indicating that the current position is the same as the position of the target express website; and if the current date is the festival, performing signing type matching on the current recipient information through a preset second signing model to obtain a second receipt type corresponding to the current recipient information.

A third aspect of the present invention provides an information processing apparatus comprising: a memory and at least one processor, the memory having instructions stored therein; the at least one processor invokes the instructions in the memory to cause the information processing apparatus to execute the information processing method described above.

A fourth aspect of the present invention provides a computer-readable storage medium having instructions stored therein, which when run on a computer, cause the computer to perform the above-described information processing method.

In the technical scheme provided by the invention, an express delivery face list image and a current position of a current express delivery object are obtained, the express delivery face list image is extracted, and current addressee information is obtained, wherein the current addressee information comprises a current receiving address and current communication information; judging the current position through the current receiving address to obtain a first judging result; if the first judgment result indicates that the current position meets a first preset condition, generating an input command, and acquiring input information through the input command, wherein the first preset condition is used for indicating that the distance between the current position and the current receiving address is smaller than or equal to a preset distance; if the input information indicates that the area corresponding to the current receiving address is the upper door dispatch limit area, performing signing type matching on the current receiving information through a preset first signing model to obtain a first receiving type corresponding to the current receiving information, wherein the first receiving type is a signing type or an inquiring type; and updating the proxy information or generating the receipt inquiry information according to the first receipt type, and sending the receipt inquiry information to the corresponding terminal through the current communication information. In the embodiment of the invention, the obtained express face single image of the current express item is extracted to obtain the current addressee information, the current addressee information comprises the current receiving address and the current communication information, if the distance between the current position of the obtained current express item and the current receiving address is smaller than or equal to the preset distance, the input information is obtained through the generated input instruction, if the input information indicates that the area of the current receiving address is the upper door dispatch limiting area, the first receiving type of the current addressee information is determined through the preset first signing model, the signing information is updated or the receiving inquiry information is generated according to the first receiving type, and the receiving inquiry information is sent to the corresponding terminal through the current communication information, so that the complicated step that the express system sends the communication information of the addressee to the terminal of the express delivery person is reduced, the problem of input errors in the receiving information sending process is avoided, the automatic signing information updating and the automatic receiving inquiry information generating are realized, and the processing efficiency of the express information is improved.

Drawings

FIG. 1 is a schematic diagram of an embodiment of an information processing method according to an embodiment of the present invention;

FIG. 2 is a schematic diagram of another embodiment of an information processing method according to an embodiment of the present invention;

FIG. 3 is a schematic diagram of an embodiment of an information processing apparatus according to the present invention;

FIG. 4 is a schematic diagram of an information processing apparatus according to another embodiment of the present invention;

fig. 5 is a schematic diagram of an embodiment of an information processing apparatus according to an embodiment of the present invention.

Detailed Description

The terms "first," "second," "third," "fourth" and the like in the description and in the claims and in the above drawings, if any, are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that the embodiments described herein may be implemented in other sequences than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed or inherent to such process, method, article, or apparatus.

For ease of understanding, the following describes a specific flow of an embodiment of the present invention, referring to fig. 1, and one embodiment of an information processing method in an embodiment of the present invention includes:

101. acquiring an express delivery face list image and a current position of a current express delivery object, extracting the express delivery face list image to obtain current addressee information, wherein the current addressee information comprises a current receiving address and current communication information;

it is to be understood that the execution subject of the present invention may be an information processing apparatus, or may be a terminal, and is not limited herein. The embodiment of the invention is described by taking the terminal as an execution main body as an example.

It can be appreciated that the current position of the current express item may be represented by the current position of the courier transporting the current express item, or may be represented by other manners, which is not limited herein.

In this embodiment, by way of example and not limitation, the current communication information is a contact, such as a mobile phone number, which can be contacted. It can be understood that the current receiving address is the address where the recipient corresponding to the current recipient information is currently located.

In this embodiment, a character recognition module may be used to extract the express delivery face list image to obtain the current recipient information, and the character recognition module is a module using character recognition (Optical Character Recognise, OCR) or other modes may be used to extract the express delivery face list image, which is not limited herein.

102. Judging the current position through the current receiving address to obtain a first judging result;

in a possible implementation manner, the terminal judges the current position through the current receiving address to obtain a first judging result, which specifically includes: (1) The terminal acquires first longitude and latitude data of a current receiving address and second longitude and latitude data of a current position; (2) The terminal calculates the distance between the current position and the current receiving address through the first longitude and latitude data and the second longitude and latitude data to obtain the current distance; (3) If the current distance is smaller than or equal to the preset distance, judging that the current position meets a first preset condition, and obtaining a first judgment result; (4) If the current distance is larger than the preset distance, judging that the current position does not accord with a first preset condition, and obtaining a first judging result.

It is understood that the latitude and longitude data includes latitude and longitude information.

The specific preset distance may be set according to an actual application scenario, and as an example and not by way of limitation, the preset distance may be 100 meters or 200 meters.

103. If the first judgment result indicates that the current position meets a first preset condition, generating an input command, and acquiring input information through the input command, wherein the first preset condition is used for indicating that the distance between the current position and the current receiving address is smaller than or equal to a preset distance;

In this embodiment, the terminal matches a plurality of corresponding event options through the input instruction, and displays a button corresponding to each event option on an interface of the terminal, so that the courier touches the corresponding button on the interface of the terminal, thereby obtaining input information, where a region corresponding to the plurality of event options including the current receiving address is an upper door dispatch limit region.

104. If the input information indicates that the area corresponding to the current receiving address is the upper door dispatch limit area, performing signing type matching on the current receiving information through a preset first signing model to obtain a first receiving type corresponding to the current receiving information, wherein the first receiving type is a signing type or an inquiring type;

it is understood that the upper door dispatch limited area is used for indicating that the courier who is not allowed to transport the current courier object is not allowed to enter the area corresponding to the current receiving address, such as an office building, a residential district, a factory, etc.

105. And updating the proxy information or generating the receipt inquiry information according to the first receipt type, and sending the receipt inquiry information to the corresponding terminal through the current communication information.

In this embodiment, the update of the pickup information is used to indicate that the current express item is picked up, and the pickup inquiry information is used to perform text inquiry on the recipient corresponding to the current recipient information, for example, your express item arrives at the gate of the cell, asking whether to pick up the express item from you or pick up the express item from the entrance of the cell, asking to reply the following numbers, 1: taking the parts in person; 2: and signing in by a entrance guard.

In this embodiment, the terminal generates a sign-on command according to the sign-on type, and displays a plurality of input boxes on the interface of the terminal according to the sign-on command, where the plurality of input boxes include a sign-on receiver information input box, a sign-on location information input box and a sign-on time input box, so that the courier inputs corresponding information in each input box on the interface, so that the sign-on information is updated, or the terminal matches a corresponding text information template according to the query type, and determines the content of the text information template as the query information of the receipt. For example, the terminal sends the receiving inquiry information to the terminal corresponding to the recipient through the mobile phone number in the current recipient information.

In one possible implementation manner, after updating the proxy information or generating the receiver query information according to the first receiver type, and sending the receiver query information to the corresponding terminal through the current communication information, the method further includes: (1) If the terminal updates the pickup information according to the first receiving type, the terminal generates corresponding express pickup information and sends the express pickup information to the corresponding terminal through the current communication information, wherein the express pickup information comprises pickup information, pickup position information and pickup time; (2) If the terminal generates the receiving inquiry information according to the first receiving type and sends the receiving inquiry information to the corresponding terminal through the current communication information, the terminal acquires feedback information sent by the terminal corresponding to the current communication information, wherein the feedback information is used for indicating that the current express item is taken or that the current express item is not taken.

In the embodiment, the terminal sends the express delivery sign information to the corresponding terminal, so that the transportation state of the current express delivery object is timely informed of the receiver corresponding to the current receiver information.

It can be understood that the current express item is already picked up to indicate that the recipient corresponding to the current recipient information agrees to update the sign-on information of the current express item, that is, the recipient agrees to sign-on the current express item, and the current express item is not picked up to indicate that the recipient corresponding to the current recipient information will personally pick up the current express item.

In the embodiment of the invention, the obtained express face single image of the current express item is extracted to obtain the current addressee information, the current addressee information comprises the current receiving address and the current communication information, if the distance between the current position of the obtained current express item and the current receiving address is smaller than or equal to the preset distance, the input information is obtained through the generated input instruction, if the input information indicates that the area of the current receiving address is the upper door dispatch limiting area, the first receiving type of the current addressee information is determined through the preset first signing model, the signing information is updated or the receiving inquiry information is generated according to the first receiving type, and the receiving inquiry information is sent to the corresponding terminal through the current communication information, so that the complicated step that the express system sends the communication information of the addressee to the terminal of the express delivery person is reduced, the problem of input errors in the receiving information sending process is avoided, the automatic signing information updating and the automatic receiving inquiry information generating are realized, and the processing efficiency of the express information is improved.

Referring to fig. 2, another embodiment of the information processing method in the embodiment of the present invention includes:

201. acquiring historical delivery data, wherein the historical delivery data comprises delivery record information of a plurality of historical express items, the delivery record information comprises historical delivery contact positions, historical delivery contact dates and historical recipient information corresponding to the historical express items, and the historical recipient information comprises historical receiving addresses and historical communication information;

in this embodiment, when an courier transporting a historical courier is contacted with a corresponding recipient, the terminal records the position of the courier or the position of the historical courier, determines the position of the courier or the position of the historical courier as the historical dispatch contact position of the historical courier, stores the historical dispatch contact position in a preset database, records the date of the contact of the courier with the corresponding recipient, determines the date of the contact of the courier with the corresponding recipient as the historical dispatch contact date of the historical courier, stores the historical dispatch contact date in the preset database, stores the historical recipient information corresponding to the historical courier into the preset database, and the terminal obtains the historical delivery data through the preset database.

The historical dispatch connection position is the position of the courier or the position of the historical express object when the courier transporting the historical express object is connected with the corresponding receiver. The historical dispatch connection date is the date when the courier transporting the historical express items is connected with the corresponding receiver.

202. Classifying the historical delivery data according to the historical delivery contact position, the historical delivery contact date and the historical recipient information corresponding to each historical express item to obtain first-class data and second-class data;

specifically, (1) the terminal calculates the distance between the historical receiving address and the corresponding historical delivery contact position in the historical addressee information corresponding to each historical express item, and obtains the historical distance of each historical express item; (2) If the historical distance of the historical express object is smaller than or equal to the preset distance and the area corresponding to the historical receiving address in the corresponding historical addressee information is the upper gate sending limiting area, the terminal determines the information of the tall-throw record of the historical express object as first type data; (3) If the history distance of the history express object is greater than the preset distance, the terminal judges the history dispatch connection position of the history express object to obtain a second judging result; (4) If the second judging result indicates that the historical delivery connection position of the historical express object is the same as the corresponding preset express site position, the terminal judges whether the corresponding historical delivery connection date is a holiday or not; (5) If the history dispatch connection date is a festival, the terminal determines the information of the tutorial record of the corresponding history express object as the second type data.

It can be understood that if the second judgment result indicates that the historical delivery connection position of the historical express object is different from the corresponding preset express site position, it is judged that the historical express object does not reach the corresponding preset express site position, and the corresponding close-in record information of the historical express object is deleted.

It can be understood that if the history dispatch date is not a holiday, the corresponding information of the tutorial record of the history express item is deleted.

It can be understood that the preset express delivery site position is the position of the terminal site for transporting the historical express delivery object, that is, the express delivery person sends the historical express delivery object to the historical receiving address corresponding to the historical express delivery object at the terminal site. However, due to holiday delivery, the recipient may not be at the corresponding historical shipping address, resulting in a failure to conduct face-to-face express item receipts.

203. Creating a corresponding model through the first type of data to obtain a first signing model;

specifically, (1) the terminal performs data statistics on each historical addressee information in the first type of data to obtain the historical signing times corresponding to each historical addressee information; (2) If the historical signing times of the historical addressee information is larger than or equal to a first preset value, the terminal marks the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as signing types, and a signing type information group is obtained; (3) If the historical signing times of the historical addressee information are smaller than a first preset value, the terminal marks the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as query types, and a query type information group is obtained; (4) The terminal trains the first preset model based on the code signing type information group and the query type information group corresponding to the historical recipient information to obtain a first signing model.

The specific first preset value may be set according to an actual application scenario, and by way of example and not limitation, the first preset value may be 10 or 20.

The mode of training the first preset model by the terminal may be an existing model training mode, which is not limited herein.

204. Creating a corresponding model through the second class data to obtain a second signing model;

specifically, (1) the terminal performs data statistics on each historical addressee information in the second class of data to obtain historical gate dispatching times corresponding to each historical addressee information; (2) If the historical upper gate dispatch times of the historical recipient information are greater than or equal to a second preset value, the terminal marks the type of the historical receiving address and the type of the historical communication information in the corresponding historical recipient information as upper gate dispatch types, and an upper gate dispatch type information group is obtained; (3) If the historical upper delivery times of the historical addressee information are smaller than a second preset value, the terminal marks the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as outbound types, and an outbound type information group is obtained; (4) The terminal trains a second preset model based on the upper gate dispatch type information group and the outbound type information group corresponding to the historical recipient information to obtain a second signing model.

The specific second preset value may be set according to an actual application scenario, and by way of example and not limitation, the second preset value may be 10 or 20.

The mode of training the second preset model by the terminal may be an existing model training mode, which is not limited herein.

205. Acquiring an express delivery face list image and a current position of a current express delivery object, extracting the express delivery face list image to obtain current addressee information, wherein the current addressee information comprises a current receiving address and current communication information;

the execution step of step 205 is the same as the execution step of step 101, and will not be described here again.

206. Acquiring a current date, and determining a second receipt type corresponding to the current recipient information through a preset second signing model, a current position and the current date, wherein the second receipt type is an outbound type or an upward dispatch type;

specifically, (1) the terminal obtains the current date, and performs site retrieval on the current receiving address to obtain the position of the target express site; (2) The terminal detects the current position through the position of the target express website to obtain a detection result; (3) If the detection result indicates that the current position meets a second preset condition, the terminal judges whether the current date is a festival, and the second preset condition is used for indicating that the current position is the same as the position of the target express website; (4) If the current date is the festival, the terminal carries out signing type matching on the current recipient information through a preset second signing model to obtain a second receipt type corresponding to the current recipient information.

The target express station position is the position of the terminal station for transporting the current express items, namely, the express men send the current express items to the current receiving addresses corresponding to the current express items at the terminal station, however, due to holiday release, the receivers are possibly not at the corresponding current receiving addresses, so that face-to-face express items cannot be signed, therefore, the terminal is required to sign and match the current receiver information through a preset second sign-in model to obtain the second receiving type corresponding to the current receiver information, and the second receiving type is the outbound type or the up-door sending type.

In a possible implementation manner, if the current date is a holiday, the terminal performs signing type matching on the current recipient information through a preset second signing model to obtain a second receipt type corresponding to the current recipient information, and specifically includes: (1) If the current date is the festival, the terminal judges whether the current receiver information is matched with the historical receiver information or not through a preset second signing model; (2) If the current receiving address in the current addressee information is matched with the historical receiving address in the historical addressee information and the current communication information in the current addressee information is matched with the historical communication information in the historical addressee information, the terminal acquires a target information group corresponding to the historical addressee information; (3) If the target information set is the outbound type information set, the terminal determines a second receipt type corresponding to the current recipient information as an outbound type; (4) And if the target information set is the top dispatch type information set, the terminal determines the second receipt type corresponding to the current recipient information as the top dispatch type.

In this embodiment, when the second receiving type is the outbound type, the complicated step of the express delivery system for sending the communication information of the receiver to the terminal of the courier is reduced, the problem of input errors in the receiving information sending process is avoided, the processing efficiency of the express delivery information is improved, and when the second receiving type is the up-door dispatch type, the time for asking the receiver for outbound can be saved.

In a possible implementation manner, after determining whether the current date is a holiday if the detection result indicates that the current position meets a second preset condition, the second preset condition is used to indicate that the current position is the same as the target express website, the method further includes: (1) If the current date is a festival, the terminal acquires a receiver information set of the target express site position in a preset dispatch range, wherein the receiver information set comprises current receiver information and at least one other receiver information; (2) The terminal performs signing type matching on the current recipient information through a preset second signing model to obtain a second receipt type corresponding to the current recipient information, and performs signing type matching on each other recipient information in at least one other recipient information through the preset second signing model to obtain the second receipt type corresponding to each other recipient information.

It should be noted that, the preset delivery range may be a rectangular area with the target express station position as a center point, a preset length and a preset width, or may be a circular area with the target express station position as a center point and a preset radius, where the specific preset length, the preset width and the preset radius may be set according to an actual application scenario, and the preset length may be 1500 meters, 1600 meters, the preset width may be 1000 meters, 1100 meters, and the preset radius may be 1500 meters, or 2000 meters, as an example and not limiting.

207. Generating voice call information or gate dispatch information according to the second receiving type, and sending the voice call information to a corresponding terminal through the current communication information;

it can be understood that the voice call information is used for voice inquiry of the recipient corresponding to the current recipient information, for example, your good, your express delivery object arrives at the express delivery site, ask whether to go to the gate to dispatch, go to the gate to dispatch and ask to press "1", and get to dispatch and ask to press "2". The upper gate dispatch information is used for indicating the mode of dispatching the current express items by using the upper gate.

208. Judging the current position through the current receiving address to obtain a first judging result;

The execution of step 208 is the same as that of step 102, and will not be described here again.

209. If the first judgment result indicates that the current position meets a first preset condition, generating an input command, and acquiring input information through the input command, wherein the first preset condition is used for indicating that the distance between the current position and the current receiving address is smaller than or equal to a preset distance;

the execution step of step 209 is the same as the execution step of step 103, and will not be described here again.

210. If the input information indicates that the area corresponding to the current receiving address is the upper door dispatch limit area, performing signing type matching on the current receiving information through a preset first signing model to obtain a first receiving type corresponding to the current receiving information, wherein the first receiving type is a signing type or an inquiring type;

in a possible implementation manner, if the input information indicates that the area corresponding to the current receiving address is the upper door dispatch limited area, the terminal performs signing type matching on the current receiving information through a preset first signing model to obtain a first receiving type corresponding to the current receiving information, and specifically includes: (1) If the input information indicates that the area corresponding to the current receiving address is an upper door dispatch limit area, the terminal judges whether the current receiving information is matched with the historical receiving information or not through a preset first signing model; (2) If the current receiving address in the current addressee information is matched with the historical receiving address in the historical addressee information and the current communication information in the current addressee information is matched with the historical communication information in the historical addressee information, the terminal acquires a target information group corresponding to the historical addressee information; (3) If the target information set is the signing type information set, the terminal determines the first receipt type corresponding to the current recipient information as the signing type; (4) And if the target information set is the query type information set, the terminal determines the first receipt type corresponding to the current recipient information as the query type.

In this embodiment, when the first receipt type is the query type, the complicated step of the express delivery system for transmitting the communication information of the receiver to the terminal of the courier is reduced, the problem of input errors in the receipt information transmission process is avoided, the processing efficiency of the express delivery information is improved, and when the first receipt type is the proxy receipt type, the time for transmitting the receipt query information to query the receiver can be saved.

211. And updating the proxy information or generating the receipt inquiry information according to the first receipt type, and sending the receipt inquiry information to the corresponding terminal through the current communication information.

The execution step of step 211 is the same as the execution step of step 105, and will not be described here again.

The information processing method in the embodiment of the present invention is described above, and the information processing apparatus in the embodiment of the present invention is described below, referring to fig. 3, where an embodiment of the information processing apparatus in the embodiment of the present invention includes:

the acquiring and extracting module 301 is configured to acquire an express delivery face list image and a current position of a current express delivery object, and extract the express delivery face list image to obtain current recipient information, where the current recipient information includes a current receiving address and current communication information;

the judging module 302 is configured to judge the current location according to the current receiving address, so as to obtain a first judging result;

the generation and acquisition module 303 is configured to generate an input instruction if the first determination result indicates that the current position meets a first preset condition, and acquire input information through the input instruction, where the first preset condition is used to indicate that a distance between the current position and the current receiving address is less than or equal to a preset distance;

the matching module 304 is configured to, if the input information indicates that the area corresponding to the current receiving address is the upper door dispatch limit area, perform signing type matching on the current recipient information through a preset first signing model, and obtain a first receipt type corresponding to the current recipient information, where the first receipt type is a signing receipt type or an inquiry type;

The update generation module 305 is configured to update the proxy information or generate the receipt query information according to the first receipt type, and send the receipt query information to the corresponding terminal through the current communication information.

Referring to fig. 4, another embodiment of an information processing apparatus according to an embodiment of the present invention includes:

Optionally, the information processing apparatus further includes:

the data obtaining module 306 is configured to obtain historical delivery data, where the historical delivery data includes delivery record information of a plurality of historical express items, the delivery record information includes a historical delivery contact position, a historical delivery contact date and historical recipient information corresponding to each of the historical express items, and the historical recipient information includes a historical receiving address and historical communication information;

the classification module 307 is configured to classify the historical delivery data according to the historical delivery contact location, the historical delivery contact date and the historical recipient information corresponding to each historical express item, so as to obtain first type data and second type data;

a first creating module 308, configured to create a corresponding model through the first type of data, so as to obtain a first signing model;

the second creating module 309 is configured to create a corresponding model according to the second class data, so as to obtain a second signing model.

Optionally, the classification module 307 is specifically configured to:

calculating the distance between the historical receiving address and the corresponding historical delivery contact position in the historical addressee information corresponding to each historical express item to obtain the historical distance of each historical express item;

if the history distance of the history express object is smaller than or equal to the preset distance and the area corresponding to the history receiving address in the corresponding history addressee information is the upper door dispatch limit area, determining the information of the delivery record of the history express object as first type data;

If the history distance of the history express object is greater than the preset distance, judging the history dispatch connection position of the history express object to obtain a second judging result;

if the second judging result indicates that the historical delivery connection position of the historical express object is the same as the corresponding preset express website position, judging whether the corresponding historical delivery connection date is a holiday or not;

if the history dispatch connection date is a festival, determining the information of the tutorial record of the corresponding history express object as the second type data.

Optionally, the first creating module 308 is specifically configured to:

carrying out data statistics on each piece of historical addressee information in the first type of data to obtain the historical signing times corresponding to each piece of historical addressee information;

if the historical signing times of the historical addressee information is larger than or equal to a first preset value, marking the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as signing types, and obtaining a signing type information group;

if the historical signing times of the historical addressee information are smaller than a first preset value, marking the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as query types to obtain a query type information group;

Training the first preset model based on the code signing type information group and the query type information group corresponding to the historical recipient information to obtain a first signing model.

Optionally, the second creation module 309 is specifically configured to:

carrying out data statistics on each historical addressee information in the second class of data to obtain historical upper gate dispatching times corresponding to each historical addressee information;

if the historical upper gate dispatch times of the historical recipient information are greater than or equal to a second preset value, marking the type of the historical receiving address and the type of the historical communication information in the corresponding historical recipient information as upper gate dispatch types, and obtaining an upper gate dispatch type information group;

if the historical upper delivery times of the historical addressee information are smaller than a second preset value, marking the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as outbound types, and obtaining an outbound type information group;

and training the second preset model based on the upper gate dispatch type information group and the outbound type information group corresponding to the historical recipient information to obtain a second signing model.

Optionally, the information processing apparatus further includes:

the acquiring and determining module 310 is configured to acquire a current date, and determine a second receipt type corresponding to the current recipient information through a preset second signing model, a current position and the current date, where the second receipt type is an outbound type or an on-door dispatch type;

The generating and sending module 311 is configured to generate voice call information or gate dispatch information according to the second receipt type, and send the voice call information to the corresponding terminal through the current communication information.

Optionally, the acquisition determining module 310 is specifically configured to:

acquiring a current date, and carrying out site retrieval on a current receiving address to obtain a target express site position;

detecting the current position through the position of the target express website to obtain a detection result;

if the detection result indicates that the current position meets a second preset condition, judging whether the current date is a festival, wherein the second preset condition is used for indicating that the current position is the same as the position of the target express website;

and if the current date is the festival, performing signing type matching on the current recipient information through a preset second signing model to obtain a second receipt type corresponding to the current recipient information.

The information processing apparatus in the embodiment of the present invention is described in detail above in fig. 3 and 4 from the point of view of modularized functional entities, and the information processing device in the embodiment of the present invention is described in detail below from the point of view of hardware processing.

Fig. 5 is a schematic structural diagram of an information processing apparatus according to an embodiment of the present invention, where the information processing apparatus 500 may have a relatively large difference due to different configurations or performances, and may include one or more processors (central processing units, CPU) 510 (e.g., one or more processors) and a memory 520, and one or more storage media 530 (e.g., one or more mass storage devices) storing application programs 533 or data 532. Wherein memory 520 and storage medium 530 may be transitory or persistent storage. The program stored in the storage medium 530 may include one or more modules (not shown), each of which may include a series of instruction operations in the information processing apparatus 500. Still further, the processor 510 may be arranged to communicate with a storage medium 530 and to execute a series of instruction operations in the storage medium 530 on the information processing apparatus 500.

The information processing device 500 may also include one or more power supplies 540, one or more wired or wireless network interfaces 550, one or more input/output interfaces 560, and/or one or more operating systems 531, such as Windows Serve, mac OS X, unix, linux, freeBSD, and the like. It will be appreciated by those skilled in the art that the information processing apparatus structure shown in fig. 5 does not constitute a limitation of the information processing apparatus, and may include more or less components than those illustrated, or may combine certain components, or may be arranged in different components.

The present invention also provides an information processing apparatus including a memory and a processor, the memory storing computer-readable instructions that, when executed by the processor, cause the processor to perform the steps of the information processing method in the above embodiments.

The present invention also provides a computer-readable storage medium, which may be a non-volatile computer-readable storage medium, or may be a volatile computer-readable storage medium, having stored therein instructions that, when executed on a computer, cause the computer to perform the steps of the information processing method.

It will be clear to those skilled in the art that, for convenience and brevity of description, specific working procedures of the above-described systems, apparatuses and units may refer to corresponding procedures in the foregoing method embodiments, which are not repeated herein.

The integrated units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied essentially or in part or all of the technical solution or in part in the form of a software product stored in a storage medium, including instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a read-only memory (ROM), a random access memory (random access memory, RAM), a magnetic disk, or an optical disk, or other various media capable of storing program codes.

The above embodiments are only for illustrating the technical solution of the present invention, and not for limiting the same; although the invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. An information processing method, characterized in that the information processing method comprises:

acquiring an express delivery face list image and a current position of a current express delivery object, and extracting the express delivery face list image to obtain current addressee information, wherein the current addressee information comprises a current receiving address and current communication information;

judging the current position through the current receiving address to obtain a first judging result;

if the first judging result indicates that the current position meets a first preset condition, generating an input command, and acquiring input information through the input command, wherein the first preset condition is used for indicating that the distance between the current position and the current receiving address is smaller than or equal to a preset distance;

If the input information indicates that the area corresponding to the current receiving address is an upper door dispatch limit area, performing signing type matching on the current receiving information through a preset first signing model to obtain a first receiving type corresponding to the current receiving information, wherein the first receiving type is a proxy signing type or an inquiry type;

and updating the signing information or generating the receiving inquiry information according to the first receiving type, and sending the receiving inquiry information to a corresponding terminal through the current communication information.

2. The information processing method according to claim 1, further comprising, before the obtaining the express delivery side sheet image and the current position of the current express delivery object:

acquiring historical delivery data, wherein the historical delivery data comprises delivery record information of a plurality of historical express items, the delivery record information comprises historical delivery contact positions, historical delivery contact dates and historical recipient information corresponding to the historical express items, and the historical recipient information comprises historical receiving addresses and historical communication information;

classifying the historical delivery data according to the historical delivery contact position, the historical delivery contact date and the historical recipient information corresponding to each historical express item to obtain first-class data and second-class data;

Creating a corresponding model through the first type of data to obtain a first signing model;

and creating a corresponding model through the second class data to obtain a second signing model.

3. The information processing method according to claim 2, wherein the classifying the historical delivery data by the historical delivery contact location, the historical delivery contact date and the historical recipient information corresponding to each historical delivery object to obtain the first type data and the second type data includes:

if the history distance of the history express object is larger than the preset distance, judging the history dispatch connection position of the history express object to obtain a second judging result;

4. The information processing method according to claim 2, wherein creating a corresponding model from the first type of data, to obtain a first signing model, includes:

carrying out data statistics on each piece of historical addressee information in the first type of data to obtain historical signing times corresponding to each piece of historical addressee information;

if the historical signing times of the historical addressee information are smaller than the first preset value, marking the type of the historical goods receiving address and the type of the historical communication information in the corresponding historical addressee information as query types to obtain a query type information group;

5. The information processing method according to claim 2, wherein creating a corresponding model from the second class data, to obtain a second signing model, includes:

if the historical upper gate dispatch times of the historical addressee information are smaller than the second preset value, marking the type of the historical receiving address and the type of the historical communication information in the corresponding historical addressee information as outbound types, and obtaining an outbound type information group;

6. The information processing method according to any one of claims 1 to 5, wherein after the obtaining the express delivery side sheet image and the current position of the current express delivery object, extracting the express delivery side sheet image to obtain the current recipient information, further comprising:

Acquiring a current date, and determining a second receipt type corresponding to the current recipient information through a preset second signing model, the current position and the current date, wherein the second receipt type is an outbound type or an on-door dispatch type;

and generating voice call information or gate-on dispatch information according to the second receiving type, and sending the voice call information to a corresponding terminal through the current communication information.

7. The method according to claim 6, wherein the obtaining the current date and determining the second receipt type corresponding to the current recipient information through a preset second signing model, the current location and the current date includes:

acquiring a current date, and carrying out site retrieval on the current receiving address to obtain a target express site position;

detecting the current position through the target express website position to obtain a detection result;

if the detection result indicates that the current position meets a second preset condition, judging whether the current date is a festival or not, wherein the second preset condition is used for indicating that the current position is the same as the position of the target express website;

8. An information processing apparatus, characterized in that the information processing apparatus comprises:

the system comprises an acquisition and extraction module, a storage module and a storage module, wherein the acquisition and extraction module is used for acquiring an express face list image and a current position of a current express object, extracting the express face list image to obtain current receiver information, and the current receiver information comprises a current receiving address and current communication information;

the judging module is used for judging the current position through the current receiving address to obtain a first judging result;

the generation and acquisition module is used for generating an input command and acquiring input information through the input command if the first judgment result indicates that the current position meets a first preset condition, wherein the first preset condition is used for indicating that the distance between the current position and the current receiving address is smaller than or equal to a preset distance;

the matching module is used for matching the signing type of the current receiver information through a preset first signing model if the input information indicates that the area corresponding to the current receiving address is an upper door dispatching limit area, so as to obtain a first receiving type corresponding to the current receiver information, wherein the first receiving type is a signing type or an inquiring type;

And the update generation module is used for carrying out the update of the proxy information or generating the receipt inquiry information according to the first receipt type, and sending the receipt inquiry information to the corresponding terminal through the current communication information.

9. An information processing apparatus, characterized in that the information processing apparatus comprises: a memory and at least one processor, the memory having instructions stored therein;

the at least one processor invokes the instructions in the memory to cause the information processing apparatus to perform the information processing method of any of claims 1-7.

10. A computer-readable storage medium having instructions stored thereon, which when executed by a processor, implement the information processing method according to any one of claims 1 to 7.