CN106372821B - Method and device for determining service site information - Google Patents
Method and device for determining service site information Download PDFInfo
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- CN106372821B CN106372821B CN201510432102.5A CN201510432102A CN106372821B CN 106372821 B CN106372821 B CN 106372821B CN 201510432102 A CN201510432102 A CN 201510432102A CN 106372821 B CN106372821 B CN 106372821B
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Abstract
The embodiment of the application discloses a method and a device for determining service site information, wherein the method comprises the following steps: providing an address information database, wherein the corresponding relation between the address information and the service site information is stored in the database; determining a target address; and inquiring the address information database according to the target address, and determining the target service site information corresponding to the target address. By the method and the device, the target service site can be determined more accurately and efficiently.
Description
Technical Field
The application relates to the technical field of express service information processing, in particular to a method and a device for determining service site information.
Background
Express delivery is a door-to-door logistics activity with a mail delivery function, namely, an express delivery service party quickly delivers customer goods through transportation means such as railways, highways, air transports and the like. Courier is superior to traditional postal services in many ways. For example, in addition to faster delivery to a destination, many courier service providers (e.g., courier companies, etc.) provide mail tracking functionality, delivery time commitments, home pick-ups, delivery home visits, and other customer-desired services. Wherein, the above door picking and delivery are the most basic service.
In order to achieve timely pick-up and delivery, an express service provider generally needs to set a plurality of service sites, each service site has a respective service area (generally called a pick-up and delivery area) and is provided with a special service person, and pick-up and delivery services in the same service area are provided for the service site in the area. Unlike the distribution center (or called goods distribution center) for realizing cross-province and cross-district handover, the service site is located at the end of the service chain to directly serve the user, and the distribution position, density, etc. of the service site can be determined according to the actual business requirements, and do not correspond to a specific administrative division. For example, a certain express company is provided with a city-level distribution center at a certain place in beijing, a district-level distribution center in each district, and a plurality of service sites are distributed in a specific certain district, for example, a service site specifically for a certain district, a service site specifically for a certain street, and the like are included.
That is, the name of the service site does not necessarily have a clear textual association with the actual pickup or delivery address. For example, after receiving a pickup request from a user, the task needs to be allocated to a corresponding service site according to the address of the user, or after receiving a transferred item, the distribution center needs to allocate the item to a corresponding service site according to the address of the recipient of each item, and so on. However, in the prior art, the process of allocating service sites is mainly to assign packages to end service sites subjectively by staff on a logistics distribution assembly line (or a customer service center) through manually identifying written or printed facial single address character information and combining the cognitive familiarity degree of the staff on addresses and the grouping range of the service sites. However, the manual identification process is too subjective, the accuracy is unstable, the efficiency is low, and the manual identification process cannot be predicted before the workpiece is finished.
Disclosure of Invention
The application provides a method and a device for determining service site information, which can more accurately and efficiently determine a target service site.
The application provides the following scheme:
a method of determining serving site information, comprising:
providing an address information database, wherein the corresponding relation between the address information and the service site information is stored in the database;
determining a target address;
and inquiring the address information database according to the target address, and determining the target service site information corresponding to the target address.
A method of building an address information database, comprising:
obtaining a historical logistics service record, wherein the historical logistics service record comprises a served address and service sites distributed to each address;
clustering the served addresses, wherein the clustering rule is as follows: the addresses assigned to the same service site are grouped into one type;
extracting a common part in address key information aiming at the addresses of the same class;
and storing the corresponding relation between the common parts extracted from the various classes and the service sites, and generating the address information database.
A method of providing service site information, comprising:
providing an address information database, wherein the corresponding relation between the address information and the service site information is stored in the database, and the corresponding relation is respectively stored aiming at different logistics service providers;
when generating logistics information according to target transaction order information, extracting receiving address information from the target transaction order information and determining a logistics service provider identifier;
inquiring the address information database according to the receiving address information and the logistics service provider identification, and determining target service site information corresponding to the receiving address information;
and returning the target service site information so as to provide the target service site information in the express bill.
An apparatus for determining serving site information, comprising:
the address information database providing unit is used for providing an address information database, and the corresponding relation between the address information and the service site information is stored in the database;
a target address determination unit for determining a target address;
and the database query unit is used for querying the address information database according to the target address and determining the target service site information corresponding to the target address.
An apparatus for building an address information database, comprising:
the system comprises a record obtaining unit, a storage unit and a management unit, wherein the record obtaining unit is used for obtaining historical logistics service records, and the historical logistics service records comprise served addresses and service sites distributed to the addresses;
a clustering unit, configured to cluster the served addresses, where the clustering rule is: the addresses assigned to the same service site are grouped into one type;
the information extraction unit is used for extracting a common part in the address key information aiming at the addresses of the same class;
and the storage unit is used for storing the corresponding relation between the common part extracted from each type and the service site and generating the address information database.
An apparatus for providing service site information, comprising:
the system comprises an address information database providing unit, a service site information database providing unit and a service site information database, wherein the address information database providing unit is used for providing an address information database, the database stores the corresponding relation between address information and service site information, and the corresponding relation is respectively stored for different logistics service providers;
the system comprises an address information extraction unit, a logistics service provider identification determination unit and a logistics service provider identification determination unit, wherein the address information extraction unit is used for extracting receiving address information from target transaction order information and determining the logistics service provider identification when generating logistics information according to the target transaction order information;
the service site information determining unit is used for inquiring the address information database according to the receiving address information and the logistics service provider identification and determining target service site information corresponding to the receiving address information;
and the information returning unit is used for returning the target service site information so as to provide the target service site information in the express bill.
According to the specific embodiments provided herein, the present application discloses the following technical effects:
according to the method and the device, the service site which can provide the pull-offer service for the specific target address can be automatically determined, and the situations of inaccuracy, low efficiency and the like caused by manual service site allocation are avoided. In addition, in consideration of the situation that the same address is possibly used by a user for multiple times and the like, the operation of the service site is automatically determined to be preferentially realized in a database query mode, the database is generated according to the historical service record, large data resources in the system can be fully utilized, and the purpose of high efficiency is achieved.
Of course, it is not necessary for any product to achieve all of the above-described advantages at the same time for the practice of the present application.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings without creative efforts.
Fig. 1 is a flowchart of a first implementation manner in a method for determining service site information according to an embodiment of the present application;
fig. 2 is a flowchart of a second implementation manner in a method for determining service site information according to an embodiment of the present application;
fig. 3 is a flowchart of a third implementation manner in a method for determining service site information according to an embodiment of the present application;
fig. 4 is a flowchart of a method for establishing an address information database according to an embodiment of the present application;
fig. 5 is a flowchart of a method for providing service site information according to an embodiment of the present application;
FIG. 6 is a schematic diagram of a first apparatus provided by an embodiment of the present application;
FIG. 7 is a schematic diagram of a second apparatus provided by an embodiment of the present application;
fig. 8 is a schematic diagram of a third apparatus provided in an embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments that can be derived from the embodiments given herein by a person of ordinary skill in the art are intended to be within the scope of the present disclosure.
In the embodiment of the application, in order to avoid the occurrence of inaccurate and inefficient conditions caused in the process of manually allocating service sites, the allocation of the service sites can be realized in an automatic manner, that is, knowing a target address, it can be automatically determined which service site provides package receiving and package dispatching services for the address is specific.
During specific implementation, the association relationship between the address information and the service site information can be established in a big data analysis mode. The data source used in the big data analysis may be various, for example, the data source may be a record of historical service information in a system of a logistics service provider, in which a serviced address and which service site is respectively allocated to each address are generally recorded, and the like. Such records are generally generated and recorded in the past service process, that is, although the service sites are assigned manually in the prior art, the results of the assignment are generally recorded in the system, and thus, the records can be used as basic data in the embodiment of the present application. On the other hand, the historical service records are used for building the database, because the used sending address or receiving address of the same user is often fixed one or more, and therefore, the user may be used as the sending address or receiving address once for the target address of the service site needing to be determined currently. The geographical location of the same address does not change, and the geographical location of the service site does not change, so that the service sites allocated for the same address are generally the same. Therefore, when a service site needs to be allocated to a certain target address currently, the service site allocation condition of the address in the historical service record can be referred to, if the record of the address is related, the record can be directly obtained in a query mode, other operations such as calculation are not needed, and the efficiency is improved conveniently.
In summary, in the embodiment of the present application, a service site that has provided services for the service site corresponding to each address may be associated according to some historical service records and stored in a database, so that if the current target address is in the database, the corresponding target service site may be directly obtained through query. Certainly, there may be a case that a certain destination address is not in the above-mentioned database (that is, the user uses the address for the first time as a sending address or a receiving address), so another database may be established, in which the address in the historical service record is normalized, some unimportant information, such as a specific building number and house number, is removed, and then the corresponding relationship with the served service network is saved; thus, for the target address, the corresponding service site can be determined by using the normalized database. In addition, if the normalized database still cannot return a specific query result for the current target address, the normalized database can be determined by using a longitude and latitude coordinate mode, at this time, the longitude and latitude coordinates of the service area corresponding to each service site can be stored in advance, then the longitude and latitude coordinates of the current target address are determined, the service area of which service site the target address falls in is judged, and the corresponding target service site is determined.
In short, in the embodiment of the present application, the address information database can be established by fully utilizing the data recorded by the historical service, so that the database query mode can be preferentially adopted for one target address. To determine its corresponding target serving site. Since most addresses are not used for the first time, even if the addresses are used for the first time, records of other addresses near the target address generally exist in the database, and therefore most addresses can determine the corresponding target service site by means of querying the database. For the target address which can not be determined by inquiring data, the target address can be determined by latitude and longitude coordinates. In a word, on the premise of efficiency priority, the corresponding target service site can be ensured to be automatically determined for each target address, and manual determination is avoided, so that the efficiency and the accuracy can be improved.
Specific implementations are described below.
Example one
Referring to fig. 1, in an embodiment of the present application, a method for determining serving site information is first provided, where the method may include the following steps:
s101: providing an address information database, wherein the corresponding relation between the address information and the service site information is stored in the database;
in a specific implementation manner, the address information stored in the address information database may be accurate address information, that is, a complete address extracted from the historical service record, and the correspondence between the accurate address information and the service site information may be directly stored in the database. For ease of distinction, this database is referred to as the first database. For example, the structure of the first database may be as shown in table 1 below:
TABLE 1
The exact addresses presented in table 1 represent the site served by site 1 to which the address was presented as a recipient address or a sender address and which is assigned at that time.
In addition, since one service site often corresponds to one area, that is, to a plurality of addresses, that is, in the database shown in table 1, there may be a plurality of addresses of the same service site. For example, for the service site "site 1" in table 1, in addition to the address "floor 2 unit and room in tiantong yuan 1 of beijing city chang ping", there may be "floor 3 unit and room in tiantong yuan 1 of beijing city chang ping", "floor 2 unit and room in tiantong yuan 2 of beijing city chang ping", and so on. Therefore, a plurality of addresses corresponding to the same service site can be normalized, and a common part of the key information can be extracted from the addresses, so that the key information of the common part can be utilized to determine the corresponding service site for the first-appearing address. For example, in the foregoing example, after each address corresponding to "site 1" is normalized, the obtained address information may be "Tiantong yuan one area in Changsheng district, Beijing city", and the like. Similar processing can be performed on addresses corresponding to other sites, and address information after normalization processing is generally ended by key information such as 'street', 'building', 'cell', and the like. I.e. some unimportant information in the exact address is removed. Of course, "unimportant information" as referred to herein is a relative concept, which can be understood as: this information is not important for determining the service site, but is important for specific pick-ups, delivery visits, etc.
In summary, a second database can also be established, wherein the data can be as shown in the following table 2:
TABLE 2
| Serial number | Normalized address | Service site |
| 1 | Tiantong Yuan district of Chang plain district in Beijing City | Station 1 |
| 2 | Beijing city open country door street | Station 2 |
| …… | …… | …… |
In practical applications, the first database and the second database may coexist, the first database is preferentially used for query, and the second database is used for query when a result is not obtained. Alternatively, only the second database may be stored, and the query may be performed using all the normalized address information.
Of course, as described above, a service area information database may be also pre-established, where the service area information of each service site is stored in the database, and the service area information is represented by latitude and longitude information, so that if a certain target address does not appear in the first database, and the address after normalization processing does not appear in the second database, the calculation may be performed by using the latitude and longitude information. In specific implementation, a corresponding operation interface may be provided for the logistics service provider, so that the service provider may provide the service area of each service site by circling on a map, or by inputting an address where the service site is located, a radius of the service area, and the like. In this way, the server can express a specific service area in a longitude and latitude coordinate mode according to the information submitted by the service provider and store the specific service area in the service area database. For example, the service area of a particular service site can be expressed in terms of circle center coordinates (x, y) and a radius r. In specific implementation, if a service provider submits a specific service site address and service radius information, the latitude and longitude values corresponding to the address can be directly determined according to a known map database and the like, the latitude and longitude values are determined as the circle center, and the radius of the area is directly determined according to the submitted radius information. If the service provider submits information that is defined on a map, the center coordinates of the defined area can be determined, the radius can be calculated, and the like, in combination with a specific map database, and details about a specific implementation process are not described herein. In summary, the structure of the service area information database may be as shown in table 3 below:
TABLE 3
| Serial number | Service site | Service area |
| 1 | Station 1 | (x1，y1)，r1 |
| 2 | Station 2 | (x2，y2)，r2 |
| …… | …… | …… |
Of course, in practical applications, the service area information may also be expressed in other ways, for example, the service area may also be abstracted into a rectangle, expressed by coordinates of vertices of the rectangle, and the like.
S102: determining a target address;
under the condition that the databases are established, the corresponding target service site can be automatically determined for the specific target address, and manual determination is not needed. The specific determined target address may be determined according to a specific application scenario. For example, when a user needs to query a service site of a logistics company closest to the home address of the logistics company, in the prior art, the user can only roughly determine a range, but there may be a plurality of service sites within the range, and at this time, the user will have difficulty in further selecting. Alternatively, the user can only dial a customer service telephone of the logistics company for inquiry, but the customer service staff also needs to manually select a specific service site according to own experience and the like. In the embodiment of the present application, the user may input a specific home address, and at this time, the system in the embodiment of the present application may use the home address as a target address to automatically determine a service site that can provide a package service for the address, that is, an explicit service site may be returned to the user.
Alternatively, in the electronic commerce system, when a merchant or a seller user delivers goods to the user, a service provider such as a specific logistics company is generally selected to provide delivery service for the user. For some slightly larger merchant users, the recipient information of each transaction order and the like can be printed on the express bill before the service personnel receives the transaction order at home. In the prior art, the information printed on the bill is generally only the address, contact address, name and the like of the recipient. Subsequently, during the distribution process, workers at all levels of the logistics company need to manually allocate service sites for providing specific distribution services. In the embodiment of the application, corresponding operation options can be provided for the seller user, and before the seller user prints specific logistics information on the bill, the seller user can request the server to acquire service site information corresponding to a specific recipient address in the transaction order, so that the server can determine the recipient address as the target address and automatically determine the target service site for the recipient address through each pre-established database. Further, the seller user may print the information of the target service site on the courier receipt, for example, the target service site identifier may be printed according to a coding rule provided by a courier company. Therefore, after the express package reaches the last-stage distribution center, when the express package needs to be dispatched to a specific service site, the express package can be directly distributed according to the service site information on the bill, and operations such as manual service site determination are not needed.
In addition, there may be a plurality of specific application scenarios, which are not described in detail herein.
S103: and inquiring the address information database according to the target address, and determining the target service site information corresponding to the target address.
After the target address is determined, the target service site information corresponding to the target address can be determined by querying a pre-established address information database. Specifically, the first database may be queried to determine the target service site information corresponding to the target address. Or, in order to avoid that the first-appearing address cannot inquire the result from the first database, the first-appearing address can be combined with the second database, and in addition, the first-appearing address can be combined with the service area information database if necessary.
For example, referring to fig. 2, in a specific implementation, the method for determining service site information may specifically include the following steps:
s200: providing a first database, wherein the first database stores the corresponding relation between the accurate address and the service site information;
s202: providing a second database, wherein the second database stores the corresponding relation between the address after the normalization processing and the service site information; the normalization process includes: extracting a common part of address key information from each address corresponding to the same service site;
s204: determining a target address;
s206: inquiring the first database according to the target address, and judging whether a target website exists in the first database; if yes, determining target service site information corresponding to the target address, ending the program, otherwise, entering step S210;
s208: extracting key information which accords with preset characteristics from the target address;
specifically, information such as a building number and a room number included in the information may be removed, and the remaining information may be used as key information conforming to the preset characteristics, and the like.
S210: and querying a second database according to the key information, judging whether the key information appears in the second database, if so, determining the target service site information corresponding to the target address, and ending the program.
Of course, as previously described, the determination may also be made using latitude and longitude coordinates if the results are not yet queried in the second database. That is, referring to fig. 3, the previous preparation step may further include:
s203: providing a service site service area information database, wherein the service area information of each service site is stored in the database and is represented by longitude and latitude information;
in S210, if it is determined that the key information does not appear in the second database, the process may proceed to S212;
s212: determining longitude and latitude information corresponding to the target address;
this step may be queried from a known map database or the like.
S214: and judging whether the target address falls in the service area of a certain service site or not according to the longitude and latitude information corresponding to the target address and the service area information of each service site stored in the service area database, and if so, determining the service network point as the target service site corresponding to the target address.
The other steps in fig. 3 are the same as those in fig. 2, and are not described again here.
In a word, according to the embodiment of the application, the service site which can provide the pull-out service for the specific target address can be automatically determined, and the situations of inaccuracy, low efficiency and the like caused by manual service site allocation are avoided. In addition, in consideration of the situation that the same address is possibly used by a user for multiple times and the like, the operation of the service site is automatically determined to be preferentially realized in a database query mode, the database is generated according to the historical service record, large data resources in the system can be fully utilized, and the purpose of high efficiency is achieved.
In addition, the implementation of the scheme of the application can embody a plurality of points under various specific application scenes. For example, as described above, since the solution provided by the embodiment of the present application can implement printing the end service site identifier on the express bill in advance, the solution can also provide a basis for implementing automation of the sorting operation. For example, after the parcels from the previous station are collected to the distribution center, the parcels can be placed on an automatic sorting and conveying belt, and each passing express bill can be scanned sequentially while the conveying belt rotates. And the packages are identified according to the identification, and fall into the corresponding storage containers when being transferred to the appointed positions of the corresponding service sites, so that automatic sorting according to the actual destinations of the packages can be realized. Therefore, the number of the original manual wrong scores can be reduced, and the service efficiency is improved on the whole (because the wrong scores can be transferred and other reverse flows, the time and the economic cost are higher)
In addition, in the conventional manner, the express delivery of the end service site is in a passive waiting mode, and the amount of the packages to be delivered can not be known in advance before the packages actually arrive at the service site. In the embodiment of the application, the target service site is determined before express delivery is really sent, so that delivery forecast can be carried out on the target service site in advance, the target service site can be prepared in advance, and when the delivery is expected to be very large, adjustment of personnel, places and the like can be carried out in advance to ensure the quality of service. In other words, according to the method and the device for calculating the terminal service site, the corresponding terminal service site is calculated after the express is placed, the original terminal service site is known after arriving at the target service site, and the terminal service site is changed into the prior terminal service site, so that the real-time future arrival quantity of each service site can be calculated, meanwhile, the corresponding time for arriving at the service site can be calculated by combining the circulated aging information, and the service site can be scheduled for work of summerheat distribution in advance.
Furthermore, as the service site of the logistics service provider generally cannot achieve the coverage of one hundred percent, the service site is only manually defined and cannot be clearly defined. By means of the method, corresponding staff can efficiently and accurately judge whether the service can be provided for the corresponding address according to the service site result returned by the specific target address, and if the corresponding target service site is not returned for a certain target address, it can be considered that no group service is provided for the address temporarily at present. Therefore, the situations that corresponding services cannot be provided after collection due to manual misjudgment, the generated transfer order (transferred to other logistics companies, the cost is high), the sheet is lost and the like can be reduced.
Example two
As described in the first embodiment, a plurality of databases may be pre-established in the embodiment of the present application, and in the second embodiment, a method for establishing the second database is described.
Referring to fig. 4, a second embodiment provides a method for establishing an address information database, where the method may specifically include the following steps:
s401: obtaining a historical logistics service record, wherein the historical logistics service record comprises a served address and service sites distributed to each address;
s402: clustering the served addresses, wherein the clustering rule is as follows: the addresses assigned to the same service site are grouped into one type;
s403: extracting a common part in address key information aiming at the addresses of the same class;
s404: and storing the corresponding relation between the common parts extracted from the various classes and the service sites, and generating the address information database.
For specific implementation of each step, reference may be made to the description in embodiment one, and details are not described here.
EXAMPLE III
In the third embodiment, the embodiment of the present application is introduced for a specific application scenario. The application scene is as follows: in the electronic commerce transaction platform, after a buyer user submits a transaction order and a seller user delivers goods to the buyer user, logistics information can be generated according to the address, name, contact way and the like of a receiver in the transaction order and is printed on an express delivery receipt obtained from a logistics service provider in advance, so that when a collector of a service party receives the goods forward, the package to be delivered and the express delivery receipt can be delivered to the collector together. In the embodiment of the application, because the terminal service site which finally provides the delivery service can be automatically determined according to the target address, the information of the terminal service site can be printed on the express bill. The function of which is described above.
It should be noted that, in this application scenario, the work of determining the target service site for the target address may be performed on the e-commerce platform server side, but for the e-commerce platform server, the number of users of the seller is large, the number of the logistics service parties is also large, the logistics service party selected by each seller may be different, and the service site distribution of different logistics service parties is different. That is, corresponding to the same address, different service providers provide different service sites for the address. Therefore, when the server provides the address information database, the corresponding relation between one piece of address information and one piece of service site information can be respectively stored for a plurality of different logistics service providers. Therefore, for a certain transaction order, the address of the receiver can be determined, and meanwhile, which specific logistics service party is selected by the seller user can be determined, and then the target service site of the logistics service provider is inquired in the database.
Referring to fig. 5, the method for providing service site information according to the third embodiment may include the following steps:
s501: providing an address information database, wherein the corresponding relation between the address information and the service site information is stored in the database, and the corresponding relation is respectively stored aiming at different logistics service providers;
s502: when generating logistics information according to target transaction order information, extracting receiving address information from the target transaction order information and determining a logistics service provider identifier;
in practical applications, the logistics service provider may be selected by the seller user in advance and stored in the server, so that the server may determine the logistics service provider for the current transaction order according to the information stored in advance. Alternatively, the seller user may submit the selected logistics service provider identifier to the server when generating the logistics information for the current transaction order, and the like.
S503: inquiring the address information database according to the receiving address information and the logistics service provider identification, and determining target service site information corresponding to the receiving address information;
s504: and returning the target service site information so as to provide the target service site information in the express bill.
As described in the first embodiment, since the target service site is determined during sending, a notice message of the arrival forecast may be sent to the target service site, and the notice message may further include the estimated arrival time, so that the target service site may know the number of the arrival pieces and other information in advance, and further advance the summer work schedule.
For specific implementation of each step in the third embodiment, reference may also be made to the description in the first embodiment, and details are not described here.
Corresponding to the method for determining service site information provided in the first embodiment of the present application, an embodiment of the present application further provides a device for determining service site information, where referring to fig. 6, the device may specifically include:
an address information database providing unit 601, configured to provide an address information database, where a correspondence relationship between address information and service site information is stored in the database;
a target address determination unit 602 for determining a target address;
a database querying unit 603, configured to query the address information database according to the target address, and determine target service site information corresponding to the target address.
In a specific implementation, the address information database includes a first database, where a corresponding relationship between an accurate address and service site information is stored in the first database, and the database querying unit 603 includes:
and the first query subunit is configured to query the first database according to the target address, and determine target service site information corresponding to the target address.
In addition, the address information database further includes a second database, where a correspondence relationship between the address after the normalization processing and the service site information is stored in the second database, and the normalization processing includes: extracting a common part of address key information from each address corresponding to the same service site;
the database query unit 603 further includes:
a first key information extraction subunit, configured to extract, if the target address does not exist in the first database, key information that meets a preset feature from the target address;
and the second query subunit is configured to query the second database according to the key information, and determine target service site information corresponding to the target address.
Alternatively, the query may be performed by using a second database alone, and the database querying unit 603 includes:
the second key information extraction subunit is used for extracting key information which accords with preset characteristics from the target address;
and the third query subunit is configured to query the second database according to the key information, and determine target service site information corresponding to the target address.
In addition, when implemented specifically, the apparatus may further include:
the service area information database providing unit is used for providing a service area information database of the service site, wherein the service area information of each service site is stored in the database and is represented by longitude and latitude information;
a latitude and longitude information determining unit, configured to determine latitude and longitude information corresponding to the target address if the target service site information corresponding to the target address is not determined by querying the address information database;
and the latitude and longitude judging unit is used for judging whether the target address falls in the service area of a certain service site or not according to the latitude and longitude information corresponding to the target address and the service area information of each service site stored in the service area database, and if so, determining the service network point as the target service site corresponding to the target address.
Corresponding to the method for establishing an address information database provided in the second embodiment of the present application, an embodiment of the present application further provides a device for establishing an address information database, and referring to fig. 7, the device may specifically include:
a record obtaining unit 701, configured to obtain a historical logistics service record, where the historical logistics service record includes a served address and a service site allocated to each address;
a clustering unit 702, configured to cluster the served addresses, where the clustering rule is: the addresses assigned to the same service site are grouped into one type;
an information extraction unit 703, configured to extract a common part in the address key information for addresses of the same class;
a storing unit 704, configured to store the correspondence between the common part extracted from each category and the service site, and generate the address information database.
Corresponding to the method for providing service site information provided in the third embodiment of the present application, an embodiment of the present application further provides a device for providing service site information, and referring to fig. 8, the device may specifically include:
an address information database providing unit 801, configured to provide an address information database, where a corresponding relationship between address information and service site information is stored in the database, where the corresponding relationship is stored for different logistics service providers respectively;
an address information extraction unit 802, configured to extract receiving address information from the target transaction order information when generating logistics information according to the target transaction order information, and determine a logistics service provider identifier;
a service site information determining unit 803, configured to query the address information database according to the receiving address information and the identifier of the logistics service provider, and determine target service site information corresponding to the receiving address information;
an information returning unit 804, configured to return the target service site information, so as to provide the target service site information in the express bill.
In a specific implementation, the apparatus may further include:
and the notification unit is used for sending a delivery forecast notification message to the target service site client.
According to the method and the device, the service site which can provide the pull-offer service for the specific target address can be automatically determined, and the situations of inaccuracy, low efficiency and the like caused by manual service site allocation are avoided. In addition, in consideration of the situation that the same address is possibly used by a user for multiple times and the like, the operation of the service site is automatically determined to be preferentially realized in a database query mode, the database is generated according to the historical service record, large data resources in the system can be fully utilized, and the purpose of high efficiency is achieved.
From the above description of the embodiments, it is clear to those skilled in the art that the present application can be implemented by software plus necessary general hardware platform. Based on such understanding, the technical solutions of the present application may be essentially or partially implemented in the form of a software product, which may be stored in a storage medium, such as a ROM/RAM, a magnetic disk, an optical disk, etc., and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method according to the embodiments or some parts of the embodiments of the present application.
The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, the system or system embodiments are substantially similar to the method embodiments and therefore are described in a relatively simple manner, and reference may be made to some of the descriptions of the method embodiments for related points. The above-described system and system embodiments are only illustrative, wherein the units described as separate parts may or may not be physically separate, and the parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
The method and the device for determining the service site information provided by the application are introduced in detail, and a specific example is applied in the description to explain the principle and the implementation of the application, and the description of the embodiment is only used to help understand the method and the core idea of the application; meanwhile, for a person skilled in the art, according to the idea of the present application, the specific embodiments and the application range may be changed. In view of the above, the description should not be taken as limiting the application.
Claims (16)
1. A method of determining serving site information, comprising:
providing an address information database, wherein the address information database stores a corresponding relation between served address information and service site information established by a big data analysis mode, the address information database comprises a first database and a second database, the first database stores a corresponding relation between an accurate address and the service site information, the second database stores a corresponding relation between an address after normalization processing and the service site information, and the normalization processing comprises the following steps: extracting a common part of address key information from each address corresponding to the same service site;
determining a target address;
and inquiring the address information database according to the target address, and determining the target service site information corresponding to the target address, wherein the target service site comprises a service site for providing package pull service or a service site for providing delivery service.
2. The method of claim 1, wherein determining the target serving site information corresponding to the target address comprises:
and querying the first database according to the target address, and determining the target service site information corresponding to the target address.
3. The method of claim 2, wherein determining the target serving site information corresponding to the target address further comprises:
if the target address does not exist in the first database, extracting key information conforming to preset characteristics from the target address;
and querying the second database according to the key information, and determining the target service site information corresponding to the target address.
4. The method of claim 1, wherein determining the target serving site information corresponding to the target address comprises:
extracting key information which accords with preset characteristics from the target address;
and querying the second database according to the key information, and determining the target service site information corresponding to the target address.
5. The method according to any one of claims 1 to 4, further comprising:
providing a service site service area information database, wherein the service area information of each service site is stored in the database and is represented by longitude and latitude information;
if the target service site information corresponding to the target address is not determined by querying the address information database, the method further comprises:
determining longitude and latitude information corresponding to the target address;
and judging whether the target address falls in the service area of a certain service site or not according to the longitude and latitude information corresponding to the target address and the service area information of each service site stored in a service area database, and if so, determining the service network point as the target service site corresponding to the target address.
6. A method of building an address information database, comprising:
obtaining historical logistics service records, wherein the historical logistics service records comprise served addresses and service sites distributed for the addresses, and the service sites comprise service sites providing package taking services or service sites providing package sending services;
clustering the served addresses, wherein the clustering rule is as follows: the addresses assigned to the same service site are grouped into one type;
extracting a common part in address key information aiming at the addresses of the same class;
and storing the corresponding relation between the common parts extracted from the various classes and the service sites, and generating the address information database.
7. A method for providing service site information, comprising:
providing an address information database, wherein the database stores a corresponding relation between served address information and service site information established by a big data analysis mode, wherein the corresponding relation is respectively stored for different logistics service providers, the address information database comprises a first database and a second database, the first database stores a corresponding relation between an accurate address and the service site information, the second database stores a corresponding relation between an address after normalization processing and the service site information, and the normalization processing comprises: extracting a common part of address key information from each address corresponding to the same service site;
when generating logistics information according to target transaction order information, extracting receiving address information from the target transaction order information and determining a logistics service provider identifier;
inquiring the address information database according to the receiving address information and the logistics service provider identification, and determining target service site information corresponding to the receiving address information;
and returning the target service site information so as to provide the target service site information in the express bill, wherein the target service site comprises a service site for providing a package pull service or a service site for providing a package delivery service.
8. The method of claim 7, further comprising:
and sending a delivery forecast notification message to the target service site client.
9. An apparatus for determining serving site information, comprising:
an address information database providing unit, configured to provide an address information database, where a correspondence between serviced address information and service site information that is established in a big data analysis manner is stored in the address information database, the address information database includes a first database and a second database, the first database stores a correspondence between an accurate address and the service site information, the second database stores a correspondence between an address after normalization processing and the service site information, and the normalization processing includes: extracting a common part of address key information from each address corresponding to the same service site;
a target address determination unit for determining a target address;
and the database query unit is used for querying the address information database according to the target address and determining the target service site information corresponding to the target address, wherein the target service site comprises a service site for providing a piece pulling service or a service site for providing a piece dispatching service.
10. The apparatus of claim 9, wherein the database query unit comprises:
and the first query subunit is configured to query the first database according to the target address, and determine target service site information corresponding to the target address.
11. The apparatus of claim 10, wherein the database query unit further comprises:
a first key information extraction subunit, configured to extract, if the target address does not exist in the first database, key information that meets a preset feature from the target address;
and the second query subunit is configured to query the second database according to the key information, and determine target service site information corresponding to the target address.
12. The apparatus of claim 9, wherein the database query unit comprises:
the second key information extraction subunit is used for extracting key information which accords with preset characteristics from the target address;
and the third query subunit is configured to query the second database according to the key information, and determine target service site information corresponding to the target address.
13. The apparatus of any one of claims 9 to 12, further comprising:
the service area information database providing unit is used for providing a service area information database of the service site, wherein the service area information of each service site is stored in the database and is represented by longitude and latitude information;
a latitude and longitude information determining unit, configured to determine latitude and longitude information corresponding to the target address if the target service site information corresponding to the target address is not determined by querying the address information database;
and the latitude and longitude judging unit is used for judging whether the target address falls in the service area of a certain service site or not according to the latitude and longitude information corresponding to the target address and the service area information of each service site stored in the service area database, and if so, determining the service network point as the target service site corresponding to the target address.
14. An apparatus for building an address information database, comprising:
the system comprises a record obtaining unit, a record obtaining unit and a record analyzing unit, wherein the record obtaining unit is used for obtaining a historical logistics service record, the historical logistics service record comprises a served address and service sites distributed for each address, and the service sites comprise service sites providing a piece collecting service or service sites providing a piece dispatching service;
a clustering unit, configured to cluster the served addresses, where the clustering rule is: the addresses assigned to the same service site are grouped into one type;
the information extraction unit is used for extracting a common part in the address key information aiming at the addresses of the same class;
and the storage unit is used for storing the corresponding relation between the common part extracted from each type and the service site and generating the address information database.
15. An apparatus for providing service site information, comprising:
an address information database providing unit, configured to provide an address information database, where a correspondence between serviced address information and service site information that is established in a big data analysis manner is stored in the address information database, where the correspondence is stored for different logistics service providers, the address information database includes a first database and a second database, the first database stores a correspondence between an accurate address and the service site information, the second database stores a correspondence between an address and the service site information after normalization processing, and the normalization processing includes: extracting a common part of address key information from each address corresponding to the same service site;
the system comprises an address information extraction unit, a logistics service provider identification determination unit and a logistics service provider identification determination unit, wherein the address information extraction unit is used for extracting receiving address information from target transaction order information and determining the logistics service provider identification when generating logistics information according to the target transaction order information;
the service site information determining unit is used for inquiring the address information database according to the receiving address information and the logistics service provider identification and determining target service site information corresponding to the receiving address information;
and the information returning unit is used for returning the target service site information so as to provide the target service site information in the express bill, and the target service site comprises a service site for providing a package pull service or a service site for providing a package delivery service.
16. The apparatus of claim 15, further comprising:
and the notification unit is used for sending a delivery forecast notification message to the target service site client.
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| CN201510432102.5A CN106372821B (en) | 2015-07-21 | 2015-07-21 | Method and device for determining service site information |
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