KR20140114804A - Delivery method and system - Google Patents

Abstract

The present invention relates to a courier service operating method and a courier system which are capable of reducing complexity due to exchanges of information through Internet and a mobile network from a delivery request date to a delivery completion data and of more certainly grasping a delivery request situation and a delivery situation. The courier service operating method according to the present invention includes the steps of: inputting delivery information through a terminal of a user; selecting a collector for collecting a package by the user; collecting and classifying cargos after collecting packages; allocating packages to deliverers; tracking packages by tracking terminals of the deliverers when the deliverers initiate a delivery service after the packages are allocated to the deliverers; and completing the delivery service by transferring the packages to consignees.

Description

[0001] DELIVERY METHOD AND SYSTEM [0002]

The present invention relates to a courier service, and more particularly, to a courier service for reducing the complexity of exchanging information from a request for delivery to completion of a coupon through the Internet and a mobile network, A service operation method and a courier system.

In general, the courier business refers to collecting, collecting and delivering goods through a courier service at a courier company when a customer orders by using a telephone, a fax, or an Internet homepage. Normally, The method of collecting and moving the goods directly to the desired place is used.

Recently, there has been an increasing tendency to use the courier service through the Internet homepage. Courier companies make their own transportation methods and services and provide them through the internet homepage.

Specifically, when the customer starts to receive the delivery through the Internet, the courier company confirms it and assigns the courier article. Then, the collection delivery operator goes to the place desired by the customer, collects the goods, and collects the goods at a predetermined place. After the picked-up items are sorted, they are distributed to the delivery points of the courier companies that have jurisdiction over the area through the sorting process according to the region / customer at a predetermined place, and when the shipping courier articles are allocated from the respective distribution points, Delivery to the destination of the goods is completed.

However, when a courier service user uses the Internet or a telephone to quickly deliver the goods to a desired place, the collection of the courier articles is arbitrarily assigned, so that collection is difficult at a desired time, There are also cases where collection is not possible.

This is due to the operation of the courier company, which focuses on ease of collection and sorting rather than movement distance of logistics.

In order to compensate for this, each courier company also provides the function of tracking its own goods or delivery status. No. 10-0624965 discloses such a courier box and courier collecting system and method thereof.

However, reliability was extremely low, as it was not only costly and labor-intensive to operate an automated guided system, but also lacked accuracy.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems, and it is an object of the present invention to provide a courier service operation method and courier service in which information about a collection article optimized on the basis of a user's location or collection point of articles is provided, System. ≪ / RTI >

It is another object of the present invention to provide a courier service operation method and a courier system which can improve the satisfaction and accuracy of a service by allowing a practical and accurate position of the goods to be tracked in consideration of a practical operating method of the courier system.

A method of operating a parcel delivery service of the present invention includes the steps of inputting delivery information at a terminal of a user, selecting articles by the user, collecting and sorting articles, assigning delivery articles Tracking the position of the article by tracking the location information of the terminal of the article of dispatch when the article is shipped by the dispatcher after assignment of the article of dispatch is made, To provide a method of operating the courier service. Therefore, since the article is handed over to the delivery article and the actual position is tracked after the start of the transportation, it is possible to automatically provide the accurate position without the cost for the additional tracking function.

The method of operating a parcel delivery service of the present invention further comprises the steps of setting a position of a terminal of a delivery article as a real-time position of the article through the user's terminal in the tracking step and displaying a route of the article in real time do. Accordingly, since the position of the article and the position of the delivery article are displayed together, reliability is improved.

In addition, the courier service operation method of the present invention provides a method of operating a courier service in which, when the courier is connected to the courier in the tracking step, the courier service is determined to be just before the coupon delivery and is displayed on the user's terminal immediately before delivery. Therefore, there is an advantage that the user can be guided accurately to the delivery status.

The method of operating a parcel delivery service of the present invention provides a method of operating a parcel delivery service in which, when the position of the terminal of the delivery article matches the position of the parcel delivery destination in the tracking step, the delivery completion indication is displayed on the terminal of the user. Therefore, it is possible to confirm whether or not the delivery is simple and accurate without any additional input operation.

In addition, the method of operating a parcel delivery service of the present invention provides a method of operating a parcel delivery service to resume the route display of the parcel in real time if the delivery is not actually performed after the delivery completion is displayed. Therefore, accurate information can be input.

According to another aspect of the present invention, there is provided a method of operating a parcel delivery service, comprising the steps of: selecting and registering a location information of a user in real time; registering location information of a near- Providing a location information list of the nearest collection article to the user terminal, and selecting the shortest distance collection article by the user. Therefore, the user can actively select the collection article and the optimum collection of articles is possible.

According to another aspect of the present invention, there is provided a method of operating a parcel delivery service, comprising the steps of: registering a location of a receiving place; requesting location information of a nearby receiving person about the registered receiving place; Providing a location information list of the nearest collection article to the user terminal, and selecting the shortest distance collection article by the user. Therefore, the article can be efficiently collected at the position and time desired by the user.

On the other hand, a courier delivery system for carrying out a courier service operation method includes a server unit for inputting / outputting courier information through a network to a user terminal, an article information processing unit for storing a database related to the goods and processing the product information, And a tracking unit for tracking the position information of the collection article terminal and the delivery article terminal, respectively, and the tracking unit includes a tracking unit for tracking the position of the user, When a picked-up article is selected, the position of the picked-up article terminal is tracked based on the position of the user or the location of the picked-up place, and a courier system for tracking the position of the delivered article terminal in real- to provide. Therefore, information on articles, users, and articles can be efficiently processed.

The courier system of the present invention may further include a courier service including a coupon tracking unit that tracks whether or not the tracking unit talks to the courier and the payee, System. Thus, it is possible to accurately estimate the current state of the article.

The courier delivery system of the present invention may further include a position information determination unit for comparing the position information of the delivery article terminal tracked by the tracking unit with the courier delivery destination, And a delivery completion judging unit for judging that the delivery has been completed when the judgment is affirmative. Therefore, it is possible to automatically determine whether or not the delivery of the article has been completed.

The home delivery system of the present invention further includes an input processing unit for causing the home delivery system to resume the step of tracking the position of the delivery article terminal in real time even if the delivery completion determination unit determines that the delivery has been completed, do. Therefore, the state of the article can be corrected and information can be accurately provided.

In the delivery system of the present invention, the collection article processing unit and the delivery article processing unit store and manage the credit information of each article, and the credit information is provided through the user terminal. Therefore, the reliability of the courier service is improved.

The delivery method and the delivery system according to the present invention provide a concept that the optimized collection articles are selected and allocated based on the location of the user or the collection point of the goods, so that it is possible to collect the goods quickly and accurately and increase the satisfaction of the user .

In addition, since the function of tracking the actual position of the article is provided after the classification of the article and the assignment of the article to be delivered are completed, the information immediately before the completion of the delivery or the completion of the delivery can be provided to the user or the recipient in real- The satisfaction and accuracy of the courier service can be maximized and the reliability of the courier service can be improved.

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a flowchart showing a courier service operation method of the present invention. FIG.
2 is a flowchart showing a method of selecting a collection article in a courier service operation method of the present invention;
FIG. 3 is a flowchart showing a method of tracking a position in a process of delivering an article by a delivery engineer in a delivery service operation method of the present invention. FIG.
4 is a conceptual diagram showing the delivery system of the present invention.
5 is a conceptual diagram showing an article information processing unit of the delivery system of the present invention.

Hereinafter, a method of operating a courier service according to the present invention and a system thereof will be described in detail with reference to the accompanying drawings.

1 is a flowchart illustrating a method of operating a delivery service of the present invention.

The method of operating the delivery system of the present invention basically comprises the steps of inputting the delivery information by the user (S100), collecting the goods by the collection agent (S300), collecting and sorting the goods in the predetermined collection S400), a step of allocating a delivery article (S500), a step (S600) of tracking the position of the article in the process of moving the article by the delivery engineer, and a step (S700) of delivering the article to the receiver and completing the delivery.

In the case of a general courier system, as described in the related art, the user provides the courier company with information such as the information of the goods and the receipt location through a telephone connection or the like, so that the use of the courier system is started. (S100), it is understood that it includes both the process of inputting the information such as the article and the receiving place by the user, and the process of inputting the information on the computer by the courier.

In addition, information input by a user is generally performed through a telephone method, but in the concept of the present invention, input of the information can be performed by various user terminals. For example, the user terminal may include a personal computer, a mobile terminal, or a smart imaging device, and the mobile terminal may refer to various multimedia devices such as a portable smart phone, a PDA, and a notebook.

The user can access the courier service server (500 of FIG. 4) through the user terminal and enter the information of the goods, etc., so that the use of the courier service can be started. Or through a network such as a telephone communication network or an intranet, or may be transmitted in the same manner as transmission of SMS or MMS.

In the method of operating the delivery system of the present invention, basically, a user basically explains the concept of using a courier service and receiving information through a picture through a user terminal, but a method of operating a courier service by telephone or text It should be noted that this is not to be understood as excluding.

When the delivery information is input by the user and / or the courier company as described above, the collection article is assigned and the article is collected at the place requested by the user.

The allocation of the collection articles may be performed through a predetermined selection S200, and may be performed by a collection agent processing unit (200 in FIG. 4) of the operation system to be described later, or a predetermined manager of the courier company may arbitrarily or appropriately As shown in FIG. In addition, the user may select the optimal collection article through the user terminal. In the related description, it will be described later in the description of FIG.

When the collection engineer is selected (S200), the collection of the goods (S300) is performed. The collection of the article may be performed at the home of the user or at a predetermined place where the start of delivery is requested.

Selection of such collection articles (S200) and / or collection of items (S300) as described above may be omitted in some cases. For example, the delivery may be initiated while the user accepts the goods directly at a predetermined collection point or point. In this case, the above-described process related to the collection article may be unnecessary. It should be noted that the concept of the present invention may omit processing of such a collection article.

When the collection of the goods (S300) is completed, the collection and sorting step (S400), which is a preprocessing process, is performed through a predetermined transportation process.

In the case of a general courier system, since multiple items are shipped simultaneously rather than the shortest distance or optimum delivery of individual articles, how to classify and manage the collection of articles is the key to efficient courier system operation. Accordingly, items collected at various delivery start points in the delivery system can be collected at a predetermined collection center or a distribution center and sorted according to the area.

When the collected items are sorted, a delivery article is assigned to each predetermined area (S500).

The assignment of the delivery article is usually, but not always, done by the courier company. Here, it should be noted that the courier company includes all the subjects in the process of the courier system in which the user does not intervene such as the manager who operates the courier system, each branch office, or the distribution center.

Thus, the dispatching of dispatch articles may occur arbitrarily at the distribution center of the courier system, or after arriving at each regional branch.

Since it is difficult for the user to accurately check the current state of the goods in the process described above, recently, a system that allows the user to view the process of starting the delivery of goods from the web on the web is provided specifically for each courier company.

However, such a process is arbitrarily performed by the manual input of the user of the courier company for the process of the goods, and in such a case, omission of the information, misrepresentation of the information, or occurrence of the delays occur frequently. In other words, even with the recent improved system, it is virtually impossible to provide accurate information on the delivery of goods.

In order to compensate for this, the present invention provides a concept of automatically tracking the position of the article (S600) after the allocation of the delivery article (S500) is performed. That is, since the part of the user's interest is not related to the collection or sorting of the articles, but rather to the distance and the temporal relationship between the recipient and the delivery article in the process immediately before the delivery, To increase the satisfaction of the customer and to enable the information disclosure of accurate delivery. Specific details thereof will be described later with reference to FIG.

When the tracking of the position of the article (S600) is completed and the delivery of the article to the remittee is completed (S700), the tracking of the position of the article (S600) may also be terminated.

FIG. 2 is a flowchart showing the selection step of the above-described collection engineer in more detail.

As described above, the selection of the collection article (S200) is generally performed by random selection and / or allocation of the courier company. In a further concept of the present invention, the user selects the optimal collection article .

When the delivery information is input (S100) through the predetermined server through the user terminal, the courier system performs the user location registration (S210).

Such user location registration is preferably performed through a user terminal incorporating a Global Positioning System (GPS) modem. In this case, the collection time and collection place input by the user in the process of inputting the shipping information (S100) may be more meaningful than the current location of the user terminal. Therefore, it is preferable that the user's location registration (S210) is performed by the collection time and collection place input by the user in the step of inputting the delivery information (S100).

The home delivery system of the present invention requests the location information of the short-distance collection engineer about the position of the receivers (S220). The location information request (S220) of the short distance collection article can be made by tracking the position of the collection terminal (810 of FIG. 4) incorporating the GPS modem.

In this case, there is a need for the courier system to manage the information of the collection article and / or the delivery article in advance and to approve the information collection. That is, the collection articles and / or delivery articles that are registered in advance provide the courier company with predetermined information for confirming the location information, and register the terminal for tracking.

In this process, the credit information may be provided and managed together in advance to secure the reliability of the article, and credit information of the collected article and / or the article to be delivered may be provided together in a list providing step (S230) .

When the location information of the collected article is confirmed, a list of collected articles can be provided through the terminal of the user (S230). The provision of the list as described above may be performed according to the order of the nearest collection articles A list of the collection articles located at a predetermined distance.

Preferably, the list providing step (S230) may be performed in a manner of expressing a predetermined position on a map on-line, and such a representation may be displayed as an image around the position or collection place of the user.

At this time, the provision of the list may be performed based on the current location, but it is more preferable to provide the position of the collection article expected at the collection time inputted by the user.

Then, the user can arbitrarily select the collection article located at the optimal position or the optimum route of collection time through the user terminal (S240), so that the user can collect the articles at the desired time as quickly as possible.

At this time, the user can confirm the credit information of the collection engineer, and if the user selects the collection engineer, the collection of the articles can be performed. If the circumstances of the delivery company or the collection by the collection engineer Of course, in case of difficulty, the collection of articles on the subordinate can automatically be selected.

3 is a flowchart showing a more detailed view of the article position tracking according to the concept of the present invention.

As described above, the part of the user or the recipient that is substantially interested can be located immediately before the delivery of the article is completed. In reality, the multi-level delivery process and the step that can be accurately tracked, The concept of the present invention tracks the position of the article by equating the position of the article with the position of the article when the article is assigned.

The mobile device of the delivery article is registered in advance on the courier system (S610) and the position information is collected by the signal sent from the GPS modem.

The location information of the delivery article is started immediately after the allocation of the delivery article (S500) is completed, and when the delivery is completed as described later, the article location tracking (S600) ends. The completion of assignment (S500) of this delivery article or the commencement of article position tracking (S600) can be done automatically by the system.

When the location information of the article to be delivered is collected, the GPS signal is periodically tracked and mapped on a map, and the server displays the real-time route through the user's terminal (S620). However, the acquisition of the location information may not be performed through the signal of the GPS module. For example, if the terminal of the delivery article is in an area that does not have a GPS module or is in an inoperable area, it may be located through the location of the repeater of the Wi-Fi signal and may be located by position measurement through the base station of 3G or 4G communication network Of course, be judged.

It is common for a delivery article to be delivered within 24 hours of its assignment and since the article is moved with the delivery article after the delivery article is assigned, the position of the article can be identified with the position of the delivery article.

As described above, conventionally, the administrator has to input whether the delivery has been completed afterwards or afterwards in the computer, so that there is a problem that is not accurate, and in reality, the delivery is displayed in a state of being delivered even though the delivery is completed. A concept that can accurately recognize the receipt of the recipient may be necessary.

Accordingly, the concept of the present invention provides a courier system that can automatically recognize the completion of delivery or the step immediately before the delivery is completed.

Usually, in the process just before the delivery to the recipient of the courier, the delivery article contacts the recipient to confirm the receiving location and time. When a communication connection is made between the delivery article and the recipient, It can be judged.

Accordingly, the courier delivery system operating method of the present invention may further include a step S630 of determining a payee call connection after the real-time route display (S620).

The courier system can collect the information of the dispatched article terminal registered in the computerized image, and this information may include whether or not the dispatched article terminal is communicating. Also, the call may be understood to include a voice call, as well as a video call, SMS or MMS.

When the call connection with the remittee is made, the user is provided with the indication (S640) immediately before the completion of the delivery through the terminal. In this case, the satisfaction of the user can be further maximized.

However, there may be a case in which the delivery is directly performed without making a call connection with the receiver, and therefore, it may further include a step 650 of determining whether the position information is matched.

In other words, after the delivery article is allocated (S500) and the tracking of the article position (S600) is started as described above, the position of the article and the position of the delivery article may be the same, If the position information of the article of the article coincides, it can be judged that the delivery is completed or just before the completion of the delivery.

Therefore, the courier system of the present invention can track the position of the terminal of the dispatcher in real time or periodically to compare the position of the dispatcher with the position of the dispatcher, and provide the remaining distance in real time. If they match, it may be indicated as delivery complete (S660).

However, the display of the delivery completion (S660) as described above is arbitrary and automatic, and does not mean the completion of the actual delivery. In other words, when the delivery engineer arrives at the destination of the courier but the delivery is not completed due to the absence of the receiver, in this case, the selection of the manager or the delivery engineer causes the tracking of the position of the article from the step of displaying the real- It goes without saying that it may be resumed.

Hereinafter, a courier system for processing the above-described operating method will be described in detail.

4 is a conceptual diagram showing the delivery system of the present invention.

The delivery system of the present invention basically includes a server unit 500 for exchanging information of a computerized image with a terminal or the like through a predetermined network device, a management unit 100 for processing information on the computerized image, A delivery processing unit 300 for processing the information of the delivery article, a user processing unit 400 for inputting and outputting the information of the user, a tracking unit 700 for tracking the position of the terminal, An article information processing unit 600 to be input and output, a collection article terminal 810, a delivery article terminal 820, and a user terminal 830.

The server unit 500 may include a web server for basically inputting and outputting information to and from each of the terminals 810, 820 and 830, and may additionally include a member database for storing and managing company and individual information.

The server unit 500 is a server for implementing information on the web based on the Internet. The user terminal can input and output information through a terminal through various means such as Wi-Fi, a mobile communication network such as 3G or 4G, In recent years, as the smartphone has become popular, information can be input / output through an application, can be connected via e-mail, or can be connected through SNS or MMS using a conventional communication network. Should not be understood only as a device for inputting and outputting information through the web on the Internet.

As described above, each of the terminals 810, 820, and 830 may include a personal computer, a mobile terminal, or a smart imaging device, and the mobile terminal may refer to various multimedia devices such as a portable smart phone, a PDA, , A smart imaging device includes various imaging devices that can implement information in an image.

The management unit 100 manages data related to articles of the article information processing unit 600 and data of the user processing unit 400, the collection article processing unit 200 and the user processing unit 400, And can provide information to the user terminal 830. [

The tracking unit 700 can provide a function of collecting positional information in real time through a GPS module provided in each terminal. In the figure, mainly the picked-up article terminal 810 and the delivered article terminal 820 But it should not be understood that the tracking of the location information of the user terminal 830 is excluded.

The tracking of the position of the collection article terminal 810 can be utilized as the information for the user to select the optimum or shortest distance collection article in the selection process of the collection article (S200). At this time, the location information of the user terminal 830 can be tracked by the tracking unit 700, but it can be determined by the previously collected collection place and collection time.

The location of the delivery article terminal 820 can be started when the delivery article is allocated (S500) and the tracking of the article location is started (S600). At this time, the position of the article and the position of the terminal of the delivery article can be identified , And if the position of the courier destination and the position of the delivery article terminal 820 are the same, the delivery completion can be automatically displayed. The determination of whether the delivery has been completed or not is performed in the article information processing unit 600, which will be described later.

The user processing unit 400 stores information basically provided by the user and a history of service utilization, and may include information such as basic user information and delivery articles according to the delivery area.

In addition, the collection article processing unit 200 and the delivery article processing unit 300 can manage the affiliated member information of each article and manage the credit information. At this time, the credit information may be constructed as an internal database or may be managed by being linked with a server of an external credit rating agency.

When the delivery information is input through the user terminal 830 (S100), the article information processing unit 600 stores the contents of a predetermined article and the information The place, the payee, and the like in a database.

In this case, the collection article may be selected through the management section 100 (S200). At this time, the selection of the collection article may be made arbitrarily by the courier company, but it is desirable that the user directly selects the optimum article same.

Accordingly, the tracking unit 700 can track the position of the user, track the position of the collection terminal 810 around the collection place stored in the article information processing unit 600, or predict the position according to the collection time.

When the position of the collection article is tracked as described above, the management unit 100 displays the information of the optimal or near collection article to be implemented through the user's terminal in a list or map, and the user can select the optimum collection article .

Then, the collection of goods (S300), collection and sorting (S300) and allocation of delivery articles (S500) are performed. Such information can be managed in the database through the article information processing unit (600). At this time, the information on the process of the article may be arbitrarily input by the courier company and displayed on the user terminal 830.

In addition, the processing of the information on the tracking of the article position (S600) according to the concept of the present invention can be performed in the article information processing unit 600, which will be described in more detail below.

5 is a conceptual diagram showing the article information processing unit of the present invention.

The article information processing unit 600 includes a tracking unit 700 for tracking the position of the terminal and a management unit 100 for managing the database. The article information processing unit 600 includes a configuration for inputting and outputting mutual information and determining predetermined information.

When the mobile device of the delivery article is registered and the tracking is started in step S610, the tracking unit 700 tracks the position information of the delivery article terminal 820 in real time or periodically and transmits it to the user terminal 830). The processing of the information for the display may be performed through the display processing unit 650 and the position information may be provided to each terminal on a map or a list through the server unit 500. [

In addition, when the recipient and the delivering article are connected by a telephone call as described above, the call connection confirmation section 620 may be further provided. At this time, the tracking unit 700 may include a function of tracking a location using the GPS module of the delivery article terminal 820, and tracking whether the recipient is connected to the recipient through a character or text. Then, the call connection confirmation unit 620 confirms whether or not the call is connected, processes the output signal in the display processing unit 650, and displays the signal in the stage immediately before the completion of the delivery to the user terminal 830 through the server unit 500.

According to the concept of the present invention, when the destination of courier is matched with the position information of the delivery engineer, the delivery information is displayed as the delivery completion information, thereby providing automatic and accurate delivery information of the goods. The location information determination unit 630 compares the location of the delivery article terminal 820 tracked through the tracking unit 700 with the destination of the courier database stored in the article information processing unit 600.

If the positions match, the delivery completion determiner 640 can determine that the delivery has been completed once, and the display processor 650 can output the delivery completion display signal.

However, there is a need for the information to be directly modified and corrected by the administrator of the courier company. For example, in the case where the delivery article terminal 820 is located at the courier destination but the delivery fails because the recipient can not be contacted, the delivery information is automatically determined as the delivery completion in the article information processing unit 600, The input processing unit 620 may be further provided to start the real-time path display (S620) by modifying the article processing status to the direct delivery status.

The concept of the present invention provides the concept of selecting and allocating optimized collection articles based on the location of the user or the collection point of the goods, which enables the quick and accurate collection of the goods to be delivered and the satisfaction of the user is increased.

In addition, since the function of tracking the actual position of the article is provided after the classification of the article and the assignment of the article to be delivered are completed, the information immediately before the completion of the delivery or the completion of the delivery can be provided to the user or the recipient in real- The satisfaction and accuracy of the system can be maximized.

It should be noted that the courier delivery system and its operation method according to the concept of the present invention are not limited to a courier service for providing a large-scale logistics but can be applied to a service for delivering various goods such as a logistics center and a quick service in a shopping mall.

In the foregoing, the present invention has been described in detail based on the embodiments and the accompanying drawings. However, the scope of the present invention is not limited by the above embodiments and drawings, and the scope of the present invention will be limited only by the content of the following claims.

100 ... management unit 200 ... collection article processing unit
300 ... delivery article processing unit 400 ... user processing unit
500 ... server unit 600 ... article information processing unit
610 ... input processing unit 620 ... call connection confirmation unit
630 ... position information determination unit 640 ... delivery completion determination unit
650 ... display processing unit 700 ... tracking unit
810 ... Collector article terminal 820 ... Article article terminal
830 ... user terminal

Claims (2)

As a method of operating a courier service,
A first step of inputting a destination, a receiving place, and a collection time of the courier from the user's terminal;
A second step of registering the location of the receiving place in the server unit and registering the location or route of the collected article terminal tracked by the tracking unit in the collection article processing unit;
A third step of providing a list of paths of the collection articles expected at the collection time input by the user;
A fourth step of assigning a collection engineer whose path of the collection terminal at the collection time is adjacent to the location of the storage location;
A fifth step in which the article is collected and the location information of the courier is tracked by the tracking unit through the location of the delivery article terminal and displayed on the user terminal;
In the case where the location information determining unit determines that the destination of the courier is matched with the terminal location of the delivery article and when the communication connection confirmation unit performs communication between the terminal of the delivery article and the terminal of the user, step;
If it is determined that the destination of the parcel delivery is matched with the terminal position of the dispatcher and it is determined to be just before the delivery is completed, the delivery completion display is held waiting for the article processing state of the input processing unit and the seventh step ; And
And outputting a delivery completion indication from the display processing unit when the delivery is completed, and ending the tracking of the terminal position of the delivery article by the tracking unit. The method according to claim 1,
If it is determined that the destination of courier delivery matches the position of the courier terminal and the coupon delivery is completed immediately before the delivery is completed, if the delivery fails, the item processing state is corrected from the input processing unit to the delivery progress status, Wherein the indication is that the step is resumed.

Images