CN115719205B - E-government official document handling system and method - Google Patents
E-government official document handling system and method Download PDFInfo
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Abstract
The invention discloses an electronic government affair document handling system and method, which belong to the field of computer software and are used for solving the problems that the change and special situation in document circulation cannot be solved and the document handling flow cannot be changed in time; the information acquisition module acquires electronic government information of government affair handling personnel and transmits the electronic government affair information to the numerical calculation module; the numerical value calculation module receives the electronic government affair information, calculates and obtains an allocation reference value, and transmits the allocation reference value to the information allocation module; the information distribution module is used for arranging and distributing the electronic government affair information; the server acquires and processes the electronic government affair information to be processed from the database; the invention can timely push the next processing effect in the government affair document handling process, and timely change the document handling process, so that the office efficiency is greatly increased.
Description
Technical Field
The invention belongs to the field of computer software, relates to a document handling technology, and in particular relates to an electronic government document handling system and method.
Background
The e-government affairs refer to a brand new management mode of comprehensively applying modern information technology, network technology, office automation technology and the like to office and manage and provide public service for society in government affairs activities. The category of generalized e-government affairs should include all national institutions; while narrow e-government affairs mainly include administrative authorities directly bearing the levels of public and social affairs of the administrative country.
The document handling refers to the general name of each program and procedure from drafting to writing, filing and from receiving to reading, replying and filing correctly according to the principle and system.
In the prior art, when electronic government affairs documents are processed, a preset workflow is generally set according to electronic government affair information atomization, the document processing flow is controlled according to the preset workflow, the changes and special conditions in document circulation cannot be solved, the document processing flow cannot be changed timely, a special person is required to be responsible for document flow guiding and error correction, so that the office efficiency is greatly reduced, when the electronic government affair information is acquired, calculation sorting cannot be performed according to the emergency degree of the electronic government affair information, the processing effect of documents is affected, and the urgent electronic government affair information is not processed timely.
Disclosure of Invention
Aiming at the defects existing in the prior art, the invention aims to provide an electronic government affair document handling system and method.
The technical problems to be solved by the invention are as follows:
based on the fact that the document handling process of the electronic government affairs document cannot be changed timely, special persons are required to be responsible for document flow dredging and error correction, office efficiency is greatly reduced, when electronic government affair information is acquired, calculation sorting cannot be conducted according to the emergency degree of the electronic government affair information, the processing effect of the document is affected, and the problem that urgent electronic document information handling is not timely is caused.
The aim of the invention can be achieved by the following technical scheme:
the electronic government affair document handling system comprises an information acquisition module, a database, an automatic pushing module, an information processing module, an information distribution module, a server and a numerical calculation module; the information acquisition module, the database, the automatic pushing module, the information processing module, the information distribution module and the numerical calculation module are respectively connected with the server;
the information acquisition module acquires electronic government information of government affair handling personnel and transmits the electronic government affair information to the numerical calculation module;
the numerical value calculation module receives electronic government affair information, extracts and calculates the allocation reference value based on the numerical value information in the electronic government affair, and transmits the allocation reference value to the information allocation module;
the information distribution module is used for distributing and distributing the electronic government affair information;
e-government information is conveyed to a server, the server acquires and processes a preset workflow from a database of E-government information to be processed, and the information processing module processes according to the preset workflow;
e-government information which does not accord with a preset workflow appears in the processing process is defined as abnormal processing information;
the server receives the abnormal processing information, acquires the workflow of the abnormal processing information through the database, and automatically pushes the workflow information of the abnormal processing information received by the automatic pushing module;
the information processing module receives the push information, and government affair staff receives the push information through the information processing module to process the workflow.
Further, the electronic government affair information comprises official document department information, official document input time values, official document processing information and official document emergency grade values;
assigning values according to importance degrees of sending out the information of the document departments, wherein the information of the document departments comprises a first department, a second department and a third department … … A-th department, the first department is assigned as A1, the second department is assigned as A2, the third department is assigned as A3 … …, and the A-th department is assigned as Aa;
assigning values of the document input time, assigning B1 when the two document information input intervals are 0-T, assigning B2 when the two document information input intervals are T-2T, assigning B3 when the two document information input intervals are 2T-3T, assigning B4 when the two document information input intervals are greater than 3T,
assigning values to the document processing information, and sequentially assigning values from simple to complex according to the difficulty degree of document processing information design, wherein the assignment size of the simple document processing information is larger than the complex assignment size, and the assignment size is C1, C2 and C3 … … Ca respectively by a first department;
when the simplicity and the complexity are determined, the workflow of the document information is acquired through the server, more workflows are defined as complex document information, less workflows are defined as simple document information, and the document information is sequentially ordered and assigned from simple to complex according to the size of the flow;
the document emergency grade values are grade values defined by issuing document information for a first department, a second department and a third department … … A department, respectively defined according to the emergency degree of the current document information processing, wherein the defined grades are respectively a first grade, a second grade, a third grade, a fourth grade and a fifth grade, the first grade, the second grade, the third grade, the fourth grade and the fifth grade are respectively assigned, the first grade is assigned as Q1, the second grade is assigned as Q2, the third grade is assigned as Q3, the fourth grade is assigned as Q4 and the fifth grade is assigned as Q5, and Q1 is more than Q2 and less than Q4 and less than Q5;
the method comprises the steps of transmitting document department information, document input time values, document processing information and document emergency grade values to a data calculation module, wherein the data calculation module receives the document department information, the document input time values, the document processing information and the document emergency grade values;
setting the information of the document department as follows: gwbmxgz; the document input time value is: gWSRSJz; the document processing information is as follows: GECLXXz; the document emergency grade value is: gwjjjjz; the allocation reference values are: FPCKz; and obtaining the allocation reference value.
Further, wherein A1, A2, A3 … … Aa, B1, B2, B3 and B4 are all assigned values, the assigned values are positive integers, and B1 is more than B2 and less than B3 and less than B4; the importance degree of the first department is greater than the importance degree of the second department, the importance degree of the second department is greater than the importance degree of the third department … …, the importance degree of the A-1 department is greater than the importance degree of the A department, and the A1 is more than A2 and more than A3 is more than … … Aa;
the importance level is divided according to the level system and the busyness level of the document departments, when the importance levels are in the same level, the importance level with large busyness level is smaller than the importance level with small busyness level, and when the importance levels are different, the importance level with small level is smaller than the importance level with large level.
Further, the information distribution module receives distribution reference values to sort the electronic government information, the obtained distribution reference values are arranged in the order from big to small, and the electronic government information is processed one by one;
the server receives ordering information of the electronic government information of the information distribution module, when the electronic government information is processed, processing steps in the database are acquired through the content of the electronic government information, a preset work flow is set according to the processing steps, and the electronic government information is processed according to the preset work flow.
Further, when the government affair handling staff processes according to the preset workflow, when an unresolved problem appears in the preset workflow, the problem is transmitted to the information processing module, and the information processing module defines the current problem as abnormal processing information;
the server receives the problem which is difficult to solve in the abnormal processing information, the current problem which is difficult to solve is defined as the problem to be solved, the next processing flow of the problem to be solved is acquired through the database, the flow information acquired from the database is conveyed to the automatic pushing module, and the automatic pushing module receives the processing flow of the flow information to the abnormal processing information and pushes the processing flow to the information processing module.
Further, the automatic pushing module comprises a receiving unit, a verifying unit and an output unit, wherein the receiving unit receives the workflow information and the exception handling information, the verifying unit verifies the information received by the receiving unit and outputs the workflow information passing the verification;
the verification unit is provided with a verification staff, if the work flow information of the abnormal processing information is correct through the verification staff, the verification is judged to pass, a pushing instruction is sent through the output unit, if the work flow information is incorrect, the verification is judged to not pass, the verification unit sends error information, the work flow information is reacquired through the server, the verification is carried out through the verification unit after the work flow information is acquired, if the work flow information is not passed through the verification unit for more than two times, the verification staff inputs the work flow information through the verification unit, the work flow information is output through the output unit, and the government affair transacting staff carries out the processing of the work flow according to the received work flow information.
An electronic government document handling method, the handling method comprising the steps of:
step S1: acquiring electronic government information of government affair handling personnel, and transmitting the electronic government affair information to a numerical calculation module;
step S2: the method comprises the steps that electronic government affair information is received through a numerical calculation module, the numerical calculation module extracts and calculates to obtain an allocation reference value based on the numerical information in the electronic government affair, and the allocation reference value is transmitted to an information allocation module;
step S3: arranging and distributing the electronic government affair information through an information distribution module; e-government information is conveyed to a server, the E-government information to be processed is obtained from a database and is processed according to a preset workflow, and an information processing module is used for processing according to the preset workflow; e-government information which does not accord with a preset workflow appears in the processing process is defined as abnormal processing information;
step S4: the server receives the abnormal processing information, acquires the workflow of the abnormal processing information through the database, and the automatic pushing module automatically pushes the workflow information of the abnormal processing information; the information processing module receives the push information, and government affair staff receives the push information through the information processing module to process the workflow.
Further, the electronic government affair information comprises official document department information, official document input time values, official document processing information and official document emergency grade values;
respectively assigning the document department information, the document input time value, the document processing information and the document emergency grade value, and transmitting the assigned document department information, the document input time value, the document processing information and the document emergency grade value to a data calculation module;
when the grade assignment is carried out, the specific steps are as follows:
step S11: assigning values according to importance degrees of the information of the issuing document departments, wherein the information of the document departments comprises a first department, a second department and a third department … … A-th department, the first department is assigned as A1, the second department is assigned as A2, the third department is assigned as A3 … … A-th department is assigned as Aa, the importance degree of the first department is greater than that of the second department, the importance degree of the second department is greater than that of the third department … …, the importance degree of the A-1-th department is greater than that of the A-th department, and the importance degree of A1 is greater than A2 and greater than A3 and greater than … … Aa;
step S12: assigning values of the document input time, wherein the values of B1 are assigned when the two document information input intervals are 0-T, B2 are assigned when the two document information input intervals are T-2T, B3 are assigned when the two document information input intervals are 2-3T, and B4 are assigned when the two document information input intervals are greater than 3T;
step S13: assigning values to the document processing information, and sequentially assigning values from simple to complex according to the difficulty degree of document processing information design, wherein the assignment size of the simple document processing information is larger than the complex assignment size, and the assignment size is C1, C2 and C3 … … Ca respectively by a first department;
step S14: the document emergency grade values are grade values defined by issuing document information for a first department, a second department and a third department … … A department, and are respectively defined according to the emergency degree of the current document information processing, wherein the defined grades are respectively a first grade, a second grade, a third grade, a fourth grade and a fifth grade, the first grade is assigned with Q1, the second grade is assigned with Q2, the third grade is assigned with Q3, the fourth grade is assigned with Q4 and the fifth grade is assigned with Q5, so that Q1 is more than Q2 and less than Q3 and less than Q4 and less than Q5.
Further, the information distribution module receives the distribution reference value to sort the electronic government information, and the information distribution module specifically comprises the following steps:
arranging the acquired allocation reference values in sequence from big to small, and processing the electronic government information one by one;
and acquiring processing steps in the database through the content of the electronic government affair information, setting a preset workflow according to the processing steps, and processing the electronic government affair information according to the preset workflow.
Compared with the prior art, the invention has the beneficial effects that:
in the electronic document handling process, the parameters in the electronic government information acquisition process are acquired, the analysis and calculation are performed based on the acquired parameters, the electronic information is sequenced, the calculation and sequencing can be performed according to the urgent degree of the electronic government information, and the processing effect of the electronic document is improved.
In the process of handling government affairs and official documents, when the exception is given out during handling electronic government affair information, the invention can timely push the next processing effect, timely change the official document process, and avoid the need of a special person to take charge of the official document process to dredge and correct errors, thereby greatly increasing the office efficiency.
Drawings
The present invention is further described below with reference to the accompanying drawings for the convenience of understanding by those skilled in the art.
FIG. 1 is a block diagram of an electronic government affairs document handling system according to the invention;
fig. 2 is a method step diagram of an electronic government affair document handling method of the invention.
Detailed Description
The technical solutions of the present invention will be clearly and completely described in connection with the embodiments, and it is obvious that the described embodiments are only some embodiments of the present invention, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
Referring to fig. 1 and 2, an electronic government document handling system includes an information acquisition module, a database, an automatic pushing module, an information processing module, an information distribution module, a server and a numerical calculation module, wherein the information acquisition module, the database, the automatic pushing module, the information processing module, the information distribution module and the numerical calculation module are respectively connected with the server;
the information acquisition module acquires electronic government information of government affair handling personnel and transmits the electronic government affair information to the numerical calculation module;
the electronic government affair information comprises official document department information, official document input time values, official document processing information and official document emergency grade values;
assigning values according to importance degrees of sending out the information of the document departments, wherein the information of the document departments comprises a first department, a second department and a third department … … A-th department, the first department is assigned as A1, the second department is assigned as A2, the third department is assigned as A3 … …, and the A-th department is assigned as Aa;
assigning values of the document input time, assigning B1 when the two document information input intervals are 0-T, assigning B2 when the two document information input intervals are T-2T, assigning B3 when the two document information input intervals are 2T-3T, assigning B4 when the two document information input intervals are greater than 3T,
wherein A is a positive integer, which represents the number of departments sending out the document;
it should be noted that, A1, A2, A3 … … Aa, B1, B2, B3, and B4 are all assigned values, and are all positive integers when the values are taken, and B1 is more than B2 is more than B3 is less than B4; the importance degree of the first department is greater than the importance degree of the second department, the importance degree of the second department is greater than the importance degree of the third department … …, the importance degree of the A-1 department is greater than the importance degree of the A department, and the A1 is more than A2 and more than A3 is more than … … Aa;
the importance level is divided according to the level system and the busyness level of the document departments, when the importance levels are in the same level, the importance level with large busyness level is smaller than the importance level with small busyness level, and when the importance levels are different, the importance level with small level is smaller than the importance level with large level;
assigning values to the document processing information, and sequentially assigning values from simple to complex according to the difficulty degree of document processing information design, wherein the assignment size of the simple document processing information is larger than the complex assignment size, and the assignment size is C1, C2 and C3 … … Ca respectively by a first department;
when the simplicity and the complexity are determined, the workflow of the document information is acquired through the server, more workflows are defined as complex document information, less workflows are defined as simple document information, and the document information is sequentially ordered and assigned from simple to complex according to the size of the flow;
the official document emergency grade value is a grade value defined by the official document information sent by a first department, a second department and a third department … … department A, the grade value is respectively defined according to the emergency degree of the current official document information processing, the defined grades are respectively a first grade, a second grade, a third grade, a fourth grade and a fifth grade, the first grade emergency degree is smaller than the second grade emergency degree, the second grade emergency degree is smaller than the third grade emergency degree, the third grade emergency degree is smaller than the fourth grade emergency degree, the fourth grade emergency degree is smaller than the fifth grade emergency degree, the first grade, the second grade, the third grade, the fourth grade and the fifth grade are respectively assigned, the first grade is assigned as Q1, the second grade is assigned as Q2, the third grade is assigned as Q3, the fourth grade is assigned as Q4, the fifth grade is assigned as Q5, and Q1 is more than Q2 is less than Q3 and less than Q5;
transmitting the document department information, the document input time value, the document processing information and the document emergency grade value to a data calculation module;
the numerical value calculation module receives electronic government affair information, extracts and calculates based on numerical value information in the electronic government affair to obtain an allocation reference value, and transmits the allocation reference value to the information allocation module;
the numerical calculation module receives document department information, document input time numerical value, document processing information and document emergency grade value;
setting the information of the document department as follows: gwbmxgz; the document input time value is: gWSRSJz; the document processing information is as follows: GECLXXz; the document emergency grade value is: gwjjjjz; the allocation reference values are: FPCKz; for the determination of the allocation reference value, refer to the following formula:
wherein K1 is greater than 0, K1 being the equilibrium coefficient;
the information distribution module is used for arranging and distributing the electronic government affair information;
the information distribution module receives the distribution reference values to sort the electronic government information, and the acquired distribution reference values are arranged in the order from big to small to process the electronic government information one by one;
e-government information is conveyed to a server, the server acquires and processes a preset workflow from a database of E-government information to be processed, and an information processing module processes according to the preset workflow;
the server receives ordering information of the electronic government information of the information distribution module, when the electronic government information is processed, processing steps in a database are acquired through the content of the electronic government information, a preset work flow is set according to the processing steps, and the electronic government information is processed according to the preset work flow;
e-government information which does not accord with a preset workflow appears in the processing process is defined as abnormal processing information;
when the government affair handling personnel process according to a preset workflow, when an unresolved problem appears in the preset workflow, the problem is transmitted to an information processing module, and the information processing module defines the current problem as abnormal processing information;
the server receives the abnormal processing information, acquires the workflow of the abnormal processing information through the database, and the automatic pushing module automatically pushes the workflow information of the abnormal processing information;
the server receives the problem which is difficult to solve in the abnormal processing information, acquires the next processing flow of the problem to be solved through the database, and transmits the flow information acquired from the database to the automatic pushing module, and the automatic pushing module receives the processing flow of the abnormal processing information, which is pushed to the information processing module by the flow information;
the information processing module receives the push information, and government affair staff receives the push information through the information processing module to process the workflow.
The automatic pushing module comprises a receiving unit, a verifying unit and an output unit, wherein the receiving unit receives the workflow information and the exception handling information, the verifying unit verifies the information received by the receiving unit and outputs the workflow information passing the verification.
It should be noted that: the verification unit is provided with a verification staff, if the work flow information of the abnormal processing information is correct through the verification staff, the verification is judged to pass, a pushing instruction is sent through the output unit, if the work flow information is incorrect, the verification is judged to not pass, the verification unit sends error information, the work flow information is reacquired through the server, the verification is carried out through the verification unit after the work flow information is acquired, if the work flow information is not passed through the verification unit for more than two times, the verification staff inputs the work flow information through the verification unit, the work flow information is output through the output unit, and the government affair transacting staff carries out the processing of the work flow according to the received work flow information.
Examples: an electronic government affairs document handling method comprises the following steps:
step S1: acquiring electronic government information of government affair handling personnel, and transmitting the electronic government affair information to a numerical calculation module;
the electronic government affair information comprises official document department information, official document input time values, official document processing information and official document emergency grade values;
respectively assigning the document department information, the document input time value, the document processing information and the document emergency grade value, and transmitting the assigned document department information, the document input time value, the document processing information and the document emergency grade value to a data calculation module;
when the grade assignment is carried out, the specific steps are as follows:
step S11: assigning values according to importance degrees of the information of the issuing document departments, wherein the information of the document departments comprises a first department, a second department and a third department … … A-th department, the first department is assigned as A1, the second department is assigned as A2, the third department is assigned as A3 … … A-th department is assigned as Aa, the importance degree of the first department is greater than that of the second department, the importance degree of the second department is greater than that of the third department … …, the importance degree of the A-1-th department is greater than that of the A-th department, and the importance degree of A1 is greater than A2 and greater than A3 and greater than … … Aa;
step S12: assigning values of the document input time, wherein the values of B1 are assigned when the two document information input intervals are 0-T, B2 are assigned when the two document information input intervals are T-2T, B3 are assigned when the two document information input intervals are 2-3T, and B4 are assigned when the two document information input intervals are greater than 3T;
step S13: assigning values to the document processing information, and sequentially assigning values from simple to complex according to the difficulty degree of document processing information design, wherein the assignment size of the simple document processing information is larger than the complex assignment size, and the assignment size is C1, C2 and C3 … … Ca respectively by a first department;
step S14: the document emergency grade values are grade values defined by issuing document information for a first department, a second department and a third department … … A department, respectively defined according to the emergency degree of the current document information processing, wherein the defined grades are respectively a first grade, a second grade, a third grade, a fourth grade and a fifth grade, the first grade is assigned with Q1, the second grade is assigned with Q2, the third grade is assigned with Q3, the fourth grade is assigned with Q4 and the fifth grade is assigned with Q5, so that Q1 is more than Q2 and less than Q3 and less than Q4 and less than Q5;
step S2: the method comprises the steps that electronic government affair information is received through a numerical calculation module, the numerical calculation module extracts and calculates to obtain an allocation reference value based on the numerical information in the electronic government affair, and the allocation reference value is transmitted to an information allocation module;
the numerical calculation module receives document department information, document input time numerical value, document processing information and document emergency grade value;
setting the information of the document department as follows: gwbmxgz; the document input time value is: gWSRSJz; the document processing information is as follows: GECLXXz; the document emergency grade value is: gwjjjjz; the allocation reference values are: FPCKz; calculating an allocation reference value;
step S3: arranging and distributing the electronic government affair information through an information distribution module; e-government information is conveyed to a server, the E-government information to be processed is obtained from a database and is processed according to a preset workflow, and an information processing module is used for processing according to the preset workflow; e-government information which does not accord with a preset workflow appears in the processing process is defined as abnormal processing information;
the information distribution module receives the distribution reference values to sort the electronic government information, and the acquired distribution reference values are arranged in the order from big to small to process the electronic government information one by one; when the electronic government information is processed, processing steps in a database are acquired through the electronic government information content, a preset work flow is set according to the processing steps, and the electronic government information is processed according to the preset work flow;
step S4: the server receives the abnormal processing information, acquires the workflow of the abnormal processing information through the database, and the automatic pushing module automatically pushes the workflow information of the abnormal processing information; the information processing module receives the push information, and government affair staff receives the push information through the information processing module to process the workflow.
The above formulas are all formulas for removing dimensions and taking numerical calculation, the formulas are formulas for obtaining the latest real situation by acquiring a large amount of data and performing software simulation, preset parameters in the formulas are set by a person skilled in the art according to the actual situation, the sizes of the weight coefficient and the scale coefficient are specific numerical values obtained by quantizing each parameter, the subsequent comparison is convenient, and the proportional relation between the weight coefficient and the scale coefficient is not influenced as long as the proportional relation between the parameter and the quantized numerical values is not influenced.
The preferred embodiments of the invention disclosed above are intended only to assist in the explanation of the invention. The preferred embodiments are not intended to be exhaustive or to limit the invention to the precise form disclosed. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the invention and the practical application, to thereby enable others skilled in the art to best understand and utilize the invention. The invention is limited only by the claims and the full scope and equivalents thereof.
Claims (3)
1. The electronic government affair document handling system is characterized by comprising an information acquisition module, a database, an automatic pushing module, an information processing module, an information distribution module, a server and a numerical calculation module; the information acquisition module, the database, the automatic pushing module, the information processing module, the information distribution module and the numerical calculation module are respectively connected with the server;
the information acquisition module acquires electronic government information of government affair handling personnel and transmits the electronic government affair information to the numerical calculation module;
the numerical value calculation module receives electronic government affair information, extracts and calculates the allocation reference value based on the numerical value information in the electronic government affair, and transmits the allocation reference value to the information allocation module;
the information distribution module is used for distributing and distributing the electronic government affair information;
e-government information is conveyed to a server, the server acquires and processes a preset workflow from a database of E-government information to be processed, and the information processing module processes according to the preset workflow;
e-government information which does not accord with a preset workflow appears in the processing process is defined as abnormal processing information;
the server receives the abnormal processing information, acquires the workflow of the abnormal processing information through the database, and automatically pushes the workflow information of the abnormal processing information received by the automatic pushing module;
the information processing module receives the push information, and government affair handling staff receives the push information through the information processing module to process a workflow;
the electronic government affair information comprises official document department information, official document input time values, official document processing information and official document emergency grade values;
assigning values according to importance degrees of sending out the information of the document departments, wherein the information of the document departments comprises a first department, a second department and a third department … … A-th department, the first department is assigned as A1, the second department is assigned as A2, the third department is assigned as A3 … …, and the A-th department is assigned as Aa;
assigning values of the document input time, wherein the values of B1 are assigned when the two document information input intervals are 0-T, B2 are assigned when the two document information input intervals are T-2T, B3 are assigned when the two document information input intervals are 2-3T, and B4 are assigned when the two document information input intervals are greater than 3T;
assigning values to the document processing information, and sequentially assigning values from simple to complex according to the difficulty degree of document processing information design, wherein the assignment size of the simple document processing information is larger than the complex assignment size, and the assignment size is C1, C2 and C3 … … Ca respectively by a first department;
when the simplicity and the complexity are determined, the workflow of the document information is acquired through the server, more workflows are defined as complex document information, less workflows are defined as simple document information, and the document information is sequentially ordered and assigned from simple to complex according to the size of the flow;
the document emergency grade values are grade values defined by issuing document information for a first department, a second department and a third department … … A department, respectively defined according to the emergency degree of the current document information processing, wherein the defined grades are respectively a first grade, a second grade, a third grade, a fourth grade and a fifth grade, the first grade, the second grade, the third grade, the fourth grade and the fifth grade are respectively assigned, the first grade is assigned as Q1, the second grade is assigned as Q2, the third grade is assigned as Q3, the fourth grade is assigned as Q4 and the fifth grade is assigned as Q5, and Q1 is more than Q2 and less than Q4 and less than Q5;
the method comprises the steps of transmitting document department information, document input time values, document processing information and document emergency grade values to a data calculation module, wherein the data calculation module receives the document department information, the document input time values, the document processing information and the document emergency grade values;
setting the information of the document department as follows: gwbmxgz; the document input time value is: gWSRSJz; the document processing information is as follows: GECLXXz; the document emergency grade value is: gwjjjjz; the allocation reference values are: FPCKz; calculating an allocation reference value;
wherein A1, A2, A3 … … Aa, B1, B2, B3 and B4 are all assigned information, and are all positive integers when being assigned, and B1 is more than B2 and less than B3 and less than B4; the importance degree of the first department is greater than the importance degree of the second department, the importance degree of the second department is greater than the importance degree of the third department … …, the importance degree of the A-1 department is greater than the importance degree of the A department, and the A1 is more than A2 and more than A3 is more than … … Aa;
the importance level is divided according to the level system and the busyness level of the document departments, when the importance levels are in the same level, the importance level with large busyness level is smaller than the importance level with small busyness level, and when the importance levels are different, the importance level with small level is smaller than the importance level with large level;
the information distribution module receives distribution reference values to sort the electronic government information, the obtained distribution reference values are arranged in the order from big to small, and the electronic government information is processed one by one;
the server receives ordering information of the electronic government information of the information distribution module, when the electronic government information is processed, processing steps in a database are acquired through the content of the electronic government information, a preset working procedure is set according to the processing steps, and the electronic government information is processed according to the preset working procedure;
when the government affair handling personnel process according to a preset workflow, when an unresolved problem appears in the preset workflow, the problem is transmitted to an information processing module, and the information processing module defines the current problem as abnormal processing information;
the server receives the problem which is difficult to solve in the abnormal processing information, the current problem which is difficult to solve is defined as the problem to be solved, the next processing flow of the problem to be solved is acquired through the database, the flow information acquired from the database is conveyed to the automatic pushing module, and the automatic pushing module receives the processing flow of the flow information to the abnormal processing information and pushes the processing flow to the information processing module.
2. The electronic government document handling system according to claim 1, wherein the automatic pushing module comprises a receiving unit, a verifying unit and an output unit, the receiving unit receives the workflow information and the abnormality processing information, the verifying unit verifies the information received by the receiving unit and outputs the workflow information passed by the verification.
3. An electronic government affairs document handling method suitable for an electronic government affairs document handling system according to any one of claims 1-2, characterized in that the handling method comprises the following steps:
step S1: acquiring electronic government information of government affair handling personnel, and transmitting the electronic government affair information to a numerical calculation module;
step S2: the method comprises the steps that electronic government affair information is received through a numerical calculation module, the numerical calculation module extracts and calculates to obtain an allocation reference value based on the numerical information in the electronic government affair, and the allocation reference value is transmitted to an information allocation module;
step S3: arranging and distributing the electronic government affair information through an information distribution module; e-government information is conveyed to a server, the E-government information to be processed is obtained from a database and is processed according to a preset workflow, and an information processing module is used for processing according to the preset workflow; e-government information which does not accord with a preset workflow appears in the processing process is defined as abnormal processing information;
step S4: the server receives the abnormal processing information, acquires the workflow of the abnormal processing information through the database, and the automatic pushing module automatically pushes the workflow information of the abnormal processing information; the information processing module receives the push information, and government affair staff receives the push information through the information processing module to process the workflow;
the electronic government affair information comprises official document department information, official document input time values, official document processing information and official document emergency grade values;
respectively assigning the document department information, the document input time value, the document processing information and the document emergency grade value, and transmitting the assigned document department information, the document input time value, the document processing information and the document emergency grade value to a data calculation module;
when the grade assignment is carried out, the specific steps are as follows:
step S11: assigning values according to importance degrees of the information of the issuing document departments, wherein the information of the document departments comprises a first department, a second department and a third department … … A-th department, the first department is assigned as A1, the second department is assigned as A2, the third department is assigned as A3 … … A-th department is assigned as Aa, the importance degree of the first department is greater than that of the second department, the importance degree of the second department is greater than that of the third department … …, the importance degree of the A-1-th department is greater than that of the A-th department, and the importance degree of A1 is greater than A2 and greater than A3 and greater than … … Aa;
step S12: assigning values of the document input time, wherein the values of B1 are assigned when the two document information input intervals are 0-T, B2 are assigned when the two document information input intervals are T-2T, B3 are assigned when the two document information input intervals are 2-3T, and B4 are assigned when the two document information input intervals are greater than 3T;
step S13: assigning values to the document processing information, and sequentially assigning values from simple to complex according to the difficulty degree of document processing information design, wherein the assignment size of the simple document processing information is larger than the complex assignment size, and the assignment size is C1, C2 and C3 … … Ca respectively by a first department;
step S14: the document emergency grade values are grade values defined by issuing document information for a first department, a second department and a third department … … A department, respectively defined according to the emergency degree of the current document information processing, wherein the defined grades are respectively a first grade, a second grade, a third grade, a fourth grade and a fifth grade, the first grade is assigned with Q1, the second grade is assigned with Q2, the third grade is assigned with Q3, the fourth grade is assigned with Q4 and the fifth grade is assigned with Q5, so that Q1 is more than Q2 and less than Q3 and less than Q4 and less than Q5;
the information distribution module receives the distribution reference value to sort the electronic government affair information, and the method is as follows:
arranging the acquired allocation reference values in sequence from big to small, and processing the electronic government information one by one;
and acquiring processing steps in the database through the content of the electronic government affair information, setting a preset workflow according to the processing steps, and processing the electronic government affair information according to the preset workflow.
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| CN109388971A (en) * | 2018-10-26 | 2019-02-26 | 杭州虹晟信息科技有限公司 | Big data platform mobile office system based on cloud |
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