CN114604546A - Object taking control method, device, medium and electronic equipment of hotel robot - Google Patents

Object taking control method, device, medium and electronic equipment of hotel robot Download PDF

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Publication number
CN114604546A
CN114604546A CN202210276790.0A CN202210276790A CN114604546A CN 114604546 A CN114604546 A CN 114604546A CN 202210276790 A CN202210276790 A CN 202210276790A CN 114604546 A CN114604546 A CN 114604546A
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room
passenger
path
articles
hotel robot
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皮路
支涛
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Beijing Yunji Technology Co Ltd
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Beijing Yunji Technology Co Ltd
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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B65—CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65G—TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G1/00—Storing articles, individually or in orderly arrangement, in warehouses or magazines
    • B65G1/02—Storage devices
    • B65G1/04—Storage devices mechanical
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B65—CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65G—TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G1/00—Storing articles, individually or in orderly arrangement, in warehouses or magazines
    • B65G1/02—Storage devices
    • B65G1/04—Storage devices mechanical
    • B65G1/137—Storage devices mechanical with arrangements or automatic control means for selecting which articles are to be removed
    • B65G1/1373—Storage devices mechanical with arrangements or automatic control means for selecting which articles are to be removed for fulfilling orders in warehouses
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • G06Q10/047—Optimisation of routes or paths, e.g. travelling salesman problem
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

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  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Human Resources & Organizations (AREA)
  • Tourism & Hospitality (AREA)
  • Strategic Management (AREA)
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  • General Business, Economics & Management (AREA)
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  • Entrepreneurship & Innovation (AREA)
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Abstract

The application relates to the technical field of robot control, and discloses a control method for fetching a hotel robot, wherein the hotel robot is provided with a storage bin, and the method comprises the following steps: receiving a fetching request, wherein the fetching request comprises a first room position where a passenger leaves an article; planning a first path according to the first guest room position and the current position of the hotel robot, and moving to the first guest room position according to the first path; when the condition that the articles left by the passenger are stored in the storage bin is detected, planning a second path according to the first guest room position and the foreground position; and when the passenger moves to the foreground position according to the second path, the storage bin is opened so that the foreground staff can collect the left articles of the passenger. The technical scheme that this application provided can improve hotel robot's utilization efficiency to save the artificial time.

Description

Object taking control method, device, medium and electronic equipment of hotel robot
Technical Field
The application relates to the technical field of robot control, in particular to a fetching control method, device, medium and electronic equipment of a hotel robot.
Background
At present, hotel robots are mainly used for delivering takeout express and customer demands for guest rooms and passengers. Usually, a front office worker operates a hotel robot to input a delivery destination, a cabin door of the robot is automatically opened, the worker places articles into a storage cabin of the robot, then the robot can deliver the articles to the destination, and after the destination is reached, a passenger is informed to take the articles. However, one situation that often occurs in hotels is: the passengers leave articles after leaving the house, and if the articles are manually sent down or manually taken, the work efficiency of the staff is reduced.
Disclosure of Invention
The embodiment of the application provides a hotel robot fetching control method and device, a computer medium and electronic equipment, so that the utilization efficiency of the hotel robot can be improved to a certain extent, and the labor time is saved.
Other features and advantages of the present application will be apparent from the following detailed description, or may be learned by practice of the application.
According to one aspect of the application, a fetching control method of a hotel robot is provided, the hotel robot is provided with a storage bin, and the method comprises the following steps: receiving an fetching request, wherein the fetching request comprises a first room position where a passenger leaves an article; planning a first path according to the first room position and the current position of the hotel robot, and moving to the first room position according to the first path; when the passenger is detected to leave articles and store the articles in the storage bin, planning a second path according to the first guest room position and the foreground position; and when the passenger moves to the foreground position according to the second path, the storage bin is opened so that the foreground staff can collect the left articles of the passenger.
In some embodiments of the present application, based on the foregoing scheme, the receiving an fetching request includes: receiving an fetching request sent by a front desk worker; or receive an access request sent by a guest room staff.
In some embodiments of the present application, based on the foregoing solution, when a plurality of fetching requests are received, the planning a first path according to the first room location and the current location of the hotel robot, and moving to the first room location according to the first path includes: planning a first path according to the plurality of first room positions and the current position of the hotel robot, and sequentially moving to the first room positions according to the first path, wherein the left articles of the passengers are stored in each first room position to the storage bin.
In some embodiments of the present application, based on the foregoing, during the moving to the first room location according to the first path, the method further comprises: detecting the distance between the hotel robot and the first room position in real time; and when the distance is smaller than or equal to the preset distance, sending notification information to guest room staff, wherein the notification information is used for prompting the guest room staff to store the legacy articles.
In some embodiments of the present application, based on the foregoing scheme, the method further comprises: when receiving a fetching request, sending first verification information for storing the articles left by the passengers to a guest room worker; acquiring second verification information input by the guest room staff when the guest room moves to the first guest room position according to the first path; and if the first verification information is consistent with the second verification information, opening the storage bin so that the guest room staff can store the articles left by the passenger.
In some embodiments of the present application, based on the foregoing solution, the method further comprises: when the condition that the passenger left articles are stored in the storage bin is detected, third verification information for collecting the passenger left articles is sent to a foreground worker; when the mobile terminal moves to the foreground position according to the second path, acquiring fourth verification information input by the foreground staff; and if the third verification information is consistent with the fourth verification information, opening the storage bin so that front desk staff can collect the left articles of the passenger.
In some embodiments of the present application, based on the foregoing scheme, before receiving the fetching request, the method further comprises: receiving a delivery request, wherein the delivery request comprises a second room position of the article to be delivered; and according to the second guest room position, the goods to be delivered are delivered to the passengers to be delivered at the second guest room position.
According to an aspect of the application, a get thing controlling means who controls hotel robot is provided, hotel robot is equipped with the storing storehouse, the device includes: the receiving unit is used for receiving an article fetching request, wherein the article fetching request comprises a first room position where a passenger leaves articles; a first planning unit, configured to plan a first path according to the first room location and the current location of the hotel robot, and move to the first room location according to the first path; the second planning unit is used for planning a second path according to the first guest room position and the foreground position when the condition that the articles left behind by the passenger are stored in the storage bin is detected; and the opening unit is used for opening the storage bin when the storage bin moves to the foreground position according to the second path, so that foreground staff can collect the left articles of the passenger.
According to an aspect of the present application, there is provided a computer-readable storage medium having at least one program code stored therein, the at least one program code being loaded and executed by a processor to implement the operations performed by the fetching control method for a hotel robot as described.
According to an aspect of the present application, there is provided an electronic device, characterized in that the electronic device comprises one or more processors and one or more memories, wherein at least one program code is stored in the one or more memories, and the at least one program code is loaded and executed by the one or more processors to implement the operations performed by the fetching control method of the hotel robot.
In the technical scheme that some embodiments of this application provided, collect the article that the passenger left over in the guest room through the hotel robot, the function that can make full use of the robot improves the utilization efficiency of hotel robot, saves the artificial time.
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the application.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and together with the description, serve to explain the principles of the application. It is obvious that the drawings in the following description are only some embodiments of the application, and that for a person skilled in the art, other drawings can be derived from them without inventive effort. In the drawings:
fig. 1 shows a flow diagram of an fetching control method of a hotel robot in an embodiment of the application;
fig. 2 shows a schematic diagram of an object fetching control device of a hotel robot in an embodiment of the application;
FIG. 3 illustrates a schematic structural diagram of a computer system suitable for use in implementing the electronic device of an embodiment of the present application.
Detailed Description
Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many different forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of example embodiments to those skilled in the art.
Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided to give a thorough understanding of embodiments of the application. One skilled in the relevant art will recognize, however, that the subject matter of the present application can be practiced without one or more of the specific details, or with other methods, components, devices, steps, and so forth. In other instances, well-known methods, devices, implementations, or operations have not been shown or described in detail to avoid obscuring aspects of the application.
The block diagrams shown in the figures are functional entities only and do not necessarily correspond to physically separate entities. I.e. these functional entities may be implemented in the form of software, or in one or more hardware modules or integrated circuits, or in different networks and/or processor means and/or microcontroller means.
The flow charts shown in the drawings are merely illustrative and do not necessarily include all of the contents and operations/steps, nor do they necessarily have to be performed in the order described. For example, some operations/steps may be decomposed, and some operations/steps may be combined or partially combined, so that the actual execution sequence may be changed according to the actual situation.
It is noted that the terms first, second and the like in the description and claims of the present application and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the objects so used are interchangeable under appropriate circumstances such that the embodiments of the application described herein are capable of operation in other sequences than those illustrated or described herein.
It should be noted that the hotel robot may be an automatic machine for assisting hotel staff to complete hotel services, for example, the hotel robot may complete dish delivery, reception of visitors, material transportation and other tasks.
Next, the present application will explain the technical solutions provided in the present application in detail with reference to the accompanying drawings.
Fig. 1 shows a flow diagram of an article taking control method of a hotel robot in an embodiment of the present application, which may be implemented in the hotel robot, wherein the hotel robot is provided with a storage bin for storing articles, and the method includes steps S101-S104:
in step S101, an article fetching request is received, where the article fetching request includes a first room location where the article left by the traveler is located.
In one practical scenario of the present application, after a guest in a hotel leaves a room, a guest room staff member often finds that the guest leaves things while cleaning the room. Under the scene, if the guest room staff send to the front desk or the front desk staff take the guest room staff, the working efficiency of the staff is reduced.
Based on the above, the object fetching control method of the hotel robot provided by the application can send an object fetching request to the hotel robot, and the hotel robot sends the object left by the passenger to the foreground.
Specifically, the hotel robot receives the fetching request, which can be implemented in two ways.
One way in this scenario is by receiving a fetch request sent by a front desk worker.
Specifically, when the passenger finds that the passenger leaves over the article after leaving the room, the article can be fed back to the front desk staff, and the front desk staff can send the article taking request to the hotel robot according to the position of the passenger room where the passenger enters the passenger room, so that the hotel robot receives the article taking request sent by the front desk staff and informs the passenger room staff of preparing to find the article left over by the passenger.
Another scenario is to receive a fetch request sent by a guest room employee.
Specifically, after the passenger leaves the room, the guest room staff find that the passenger leaves the article when cleaning the guest room, and then the object fetching request can be sent to the hotel robot according to the guest room position where the passenger checked in the guest room, so that the hotel robot receives the object fetching request sent by the guest room staff, and informs the front desk staff to prepare to receive the article left by the passenger.
With continued reference to fig. 1, in step S102, a first path is planned according to the first room location and the current location of the hotel robot, and the hotel robot moves to the first room location according to the first path.
In the application, the hotel robot can obtain map data of the hotel, the map data comprises the floors of the hotel, the elevator positions and the position distribution of each room, after receiving the fetching request, the hotel robot can plan a first path according to the first room position and the current position of the hotel robot, and then the hotel robot can move to the first room position from the current position of the hotel robot according to the navigation of the first path.
With reference to fig. 1, in step S103, when it is detected that the articles left behind by the passenger are stored in the storage compartment, a second path is planned according to the first room position and the front desk position.
In this application, after the hotel robot moves to the first room position, the room staff can store the articles left by the passengers to the storage bin of the hotel robot, then the hotel robot plans the second path according to the first room position and the front desk position, and moves from the first room position to the front desk position according to the navigation of the second path.
With continued reference to fig. 1, in step S104, upon moving to the foreground position according to the second path, the stowage bin is opened so that a foreground worker collects the carry-over articles of the passenger.
In the application, by the method for controlling the object taking of the hotel robot, the function of the robot can be fully utilized, the utilization efficiency of the hotel robot is improved, and the manual time is saved.
In an embodiment of the application, the hotel robot can receive a plurality of fetching requests simultaneously, for example, at the peak of the back-room hours of the hotel, there may be a plurality of passengers leaving articles in the rooms in the same time slot, and under the condition that the hotel robot receives a plurality of fetching requests, the hotel robot can plan a first path according to a plurality of first room positions and the current position of the hotel robot, and move to each in sequence according to the first path the first room positions, wherein, at each first room position deposit the passengers leave articles to the storage bin.
Specifically, the hotel robot can plan an optimal first path according to the distribution of the positions of the first rooms, so that the object taking efficiency of the hotel robot is improved.
In an embodiment of the application, during the hotel robot moving to the first room location according to the first path, the following steps S201 to S202 may be further performed:
step S201, detecting the distance between the hotel robot and the first room position in real time.
Step S202, when the distance is smaller than or equal to the preset distance, sending notification information to guest room staff, wherein the notification information is used for prompting the guest room staff to store the passenger legacy articles.
Specifically, the notification information is sent to the guest room staff, and may be sent to the guest room staff in a broadcast manner, or sent to the guest room staff in a telephone manner, or sent to the guest room staff in a short message manner, which is not specifically limited in the present application.
In this application hotel robot self with when distance between the first guest room position is less than or equal to and predetermines the distance, through sending notice information to guest room staff, can make guest room staff in time prepare to improve guest room staff and deposit the efficiency that the passenger left over the article.
In an embodiment of the present application, the following steps S301 to S303 may also be performed:
step S301, when receiving the fetching request, sending first verification information for storing the articles left by the passenger to the guest room staff.
Step S302, when the guest room moves to the first guest room position according to the first path, second verification information input by the guest room staff is obtained.
Step S303, if the first verification information is consistent with the second verification information, the storage bin is opened so that guest room staff can store the articles left by the passenger.
In this application, when receiving a fetching request, the hotel robot may send a verification message (i.e., a first verification message) to a guest room staff, where the verification message may be a string of verification characters, a segment of a word, or a two-dimensional code, and this application is not limited to this specifically.
When the hotel robot moves to the first guest room position, verification information (namely second verification information) acquired by the hotel robot can be input by guest room staff on the hotel robot, at the moment, the hotel robot compares the first verification information with the second verification information, if the first verification information and the second verification information are consistent, the guest room position reached by the hotel robot is correct, the identity information of the guest room staff is correct, and at the moment, the storage bin can be opened so that the guest room staff can store the articles left by the passenger.
In this application, move extremely at hotel robot during first guest room position, verify through first verification information and second verification information guest room position and guest room staff's identity, can guarantee that the passenger leaves over the article and can not deposit the mistake or lose to improve and leave over the accuracy and the security that the article was deposited to the passenger.
In an embodiment of the present application, the following steps S401 to S403 may also be performed:
step S401, when the condition that the passenger left articles are stored in the storage bin is detected, third verification information for collecting the passenger left articles is sent to a foreground worker.
And step S402, when the mobile terminal moves to the foreground position according to the second path, acquiring fourth verification information input by the foreground staff.
Step S403, if the third verification information is consistent with the fourth verification information, the storage bin is opened, so that front desk staff can receive the left articles of the passenger.
In this application, when detecting that the passenger leaves an article and deposits to the storage bin, the hotel robot may send verification information (i.e., third verification information) to a front desk worker, where the verification information may be a string of verification characters, a session, or a two-dimensional code, and this application is not limited to this specifically.
When the hotel robot moves to during the proscenium position, can be by the verification information (being the fourth verification information) that proscenium staff input self acquireed on the hotel robot, at this moment, the hotel robot compares third verification information and fourth verification information, if the two is unanimous, then explains the identity information of foreground staff is correct, can open this moment the storing storehouse to the proscenium staff collects the passenger leaves over the article.
In this application, at hotel robot motion extremely during the proscenium position, verify information through third verification information and fourth verification information to proscenium staff's identity, can guarantee that the passenger leaves over the article and can not stolen to the improvement is left over the article to the passenger and is collected the security. In one embodiment of the present application, before receiving the fetching request, the following steps S501 to S502 may also be performed:
step S501, receiving a delivery request, wherein the delivery request comprises a second room position of the article to be delivered.
Step S502, according to the second guest room position, the article to be delivered is delivered to the passenger to be delivered at the second guest room position.
In this application, can understand that before the hotel robot gets the thing, its storing storehouse is in idle state, and through receiving the request of sending the thing this moment, will wait to deliver article (for example take out etc.) and deliver to the passenger of waiting to deliver in second guest room position can make full use of hotel robot's function, improves hotel robot's utilization efficiency, saves the hand-held time.
The following describes embodiments of the apparatus of the present application, which may be used to execute the fetching control method of the hotel robot in the above embodiments of the present application.
Fig. 2 shows a schematic diagram of a fetching control device of a hotel robot provided with a storage bin in an embodiment of the present application, where the control device 200 includes: a first acquisition unit 201, a second acquisition unit 202, a calculation unit 203, and a selection unit 204.
The receiving unit 201 is configured to receive an article fetching request, where the article fetching request includes a first room location where a passenger leaves an article; a first planning unit 202, configured to plan a first path according to the first room location and the current location of the hotel robot, and move to the first room location according to the first path; the second planning unit 203 is used for planning a second path according to the first guest room position and the front desk position when the passenger is detected to leave articles stored in the storage bin; and the opening unit 204 is used for opening the storage bin when the storage bin moves to the foreground position according to the second path, so that a foreground worker can collect the left articles of the passenger.
FIG. 3 illustrates a schematic structural diagram of a computer system suitable for use in implementing the electronic device of an embodiment of the present application.
It should be noted that the computer system 300 of the electronic device shown in fig. 3 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present application.
As shown in fig. 3, the computer system 300 includes a Central Processing Unit (CPU)301, which can execute various suitable actions and processes, such as executing the fetching control method of the hotel robot described in the above embodiments, according to a program stored in a Read-Only Memory (ROM) 302 or a program loaded from a storage portion 308 into a Random Access Memory (RAM) 303. In the RAM303, various programs and data necessary for system operation are also stored. The CPU 301, ROM 302, and RAM303 are connected to each other via a bus 304. An Input/Output (I/O) interface 305 is also connected to bus 304.
The following components are connected to the I/O interface 305: an input portion 306 including a keyboard, a mouse, and the like; an output section 307 including a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, a speaker, and the like; a storage section 308 including a hard disk and the like; and a communication section 309 including a Network interface card such as a LAN (Local Area Network) card, a modem, or the like. The communication section 309 performs communication processing via a network such as the internet. A drive 310 is also connected to the I/O interface 305 as needed. A removable medium 311 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 310 as necessary, so that a computer program read out therefrom is mounted into the storage section 308 as necessary.
In particular, according to embodiments of the application, the processes described above with reference to the flow diagrams may be implemented as computer software programs. For example, embodiments of the present application include a computer program product comprising a computer program embodied on a computer-readable medium, the computer program comprising program code for performing the method illustrated by the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 309, and/or installed from the removable medium 311. When the computer program is executed by a Central Processing Unit (CPU)301, various functions defined in the system of the present application are executed.
It should be noted that the computer readable media shown in the embodiments of the present application may be computer readable signal media or computer readable storage media or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a Read-Only Memory (ROM), an Erasable Programmable Read-Only Memory (EPROM), a flash Memory, an optical fiber, a portable Compact Disc Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present application, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In this application, however, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wired, etc., or any suitable combination of the foregoing.
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present application. Each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The units described in the embodiments of the present application may be implemented by software, or may be implemented by hardware, and the described units may also be disposed in a processor. Wherein the names of the elements do not in some way constitute a limitation on the elements themselves.
As another aspect, the present application also provides a computer program product or computer program comprising computer instructions stored in a computer readable storage medium. The processor of the electronic device reads the computer instructions from the computer-readable storage medium, and the processor executes the computer instructions, so that the electronic device executes the fetching control method of the hotel robot described in the above embodiments.
As another aspect, the present application also provides a computer-readable medium, which may be contained in the electronic device described in the above embodiments; or may be separate and not incorporated into the electronic device. The computer readable medium carries one or more programs, and when the one or more programs are executed by the electronic device, the electronic device is enabled to implement the fetching control method of the hotel robot in the embodiment.
It should be noted that although in the above detailed description several modules or units of the device for action execution are mentioned, such a division is not mandatory. Indeed, the features and functions of two or more modules or units described above may be embodied in one module or unit according to embodiments of the application. Conversely, the features and functions of one module or unit described above may be further divided into embodiments by a plurality of modules or units.
Through the above description of the embodiments, those skilled in the art will readily understand that the exemplary embodiments described herein may be implemented by software, or by software in combination with necessary hardware. Therefore, the technical solution according to the embodiment of the present application may be embodied in the form of a software product, where the software product may be stored in a non-volatile storage medium (which may be a CD-ROM, a usb disk, a mobile hard disk, or the like) or on a network, and includes several instructions to enable a computing device (which may be a personal computer, a server, a touch terminal, or a network device, or the like) to execute the fetching control method of the hotel robot described in the foregoing embodiments.
Other embodiments of the present application will be apparent to those skilled in the art from consideration of the specification and practice of the embodiments disclosed herein. This application is intended to cover any variations, uses, or adaptations of the invention following, in general, the principles of the application and including such departures from the present disclosure as come within known or customary practice within the art to which the invention pertains.
It will be understood that the present application is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the application is limited only by the appended claims.

Claims (10)

1. A fetching control method of a hotel robot is characterized in that the hotel robot is provided with a storage bin, and the method comprises the following steps:
receiving an fetching request, wherein the fetching request comprises a first room position where a passenger leaves an article;
planning a first path according to the first room position and the current position of the hotel robot, and moving to the first room position according to the first path;
when the passenger is detected to leave articles and store the articles in the storage bin, planning a second path according to the first guest room position and the foreground position;
and when the passenger moves to the foreground position according to the second path, the storage bin is opened so that the foreground staff can collect the left articles of the passenger.
2. The method of claim 1, wherein receiving an fetching request comprises:
receiving an fetching request sent by a front-desk worker; or
An fetching request sent by a guest room staff is received.
3. The method of claim 1, wherein upon receiving a plurality of fetching requests, said planning a first path according to the first room location and the current location of the hotel robot and moving to the first room location according to the first path comprises:
planning a first path according to the plurality of first room positions and the current position of the hotel robot, and sequentially moving to the first room positions according to the first path, wherein the left articles of the passengers are stored in each first room position to the storage bin.
4. The method of claim 1, wherein during movement to the first room location along the first path, the method further comprises:
detecting the distance between the hotel robot and the first room position in real time;
and when the distance is smaller than or equal to the preset distance, sending notification information to guest room staff, wherein the notification information is used for prompting the guest room staff to store the passenger leave-behind article.
5. The method of claim 1, further comprising:
when receiving a fetching request, sending first verification information for storing the articles left by the passenger to a guest room worker;
acquiring second verification information input by the guest room staff when the guest room moves to the first guest room position according to the first path;
and if the first verification information is consistent with the second verification information, opening the storage bin so that the guest room staff can store the articles left by the passenger.
6. The method of claim 1, further comprising:
when the condition that the passenger left articles are stored in the storage bin is detected, third verification information for collecting the passenger left articles is sent to a foreground worker;
when the mobile terminal moves to the foreground position according to the second path, acquiring fourth verification information input by the foreground staff;
and if the third verification information is consistent with the fourth verification information, opening the storage bin so that front desk staff can collect the left articles of the passenger.
7. The method of claim 1, wherein prior to receiving the fetch request, the method further comprises:
receiving a delivery request, wherein the delivery request comprises a second room position of the article to be delivered;
and according to the second guest room position, the goods to be delivered are delivered to the passengers to be delivered at the second guest room position.
8. The utility model provides a get thing controlling means of hotel robot which characterized in that, the hotel robot is equipped with the storing storehouse, the device includes:
the receiving unit is used for receiving an article fetching request, wherein the article fetching request comprises a first room position where a passenger leaves articles;
a first planning unit, configured to plan a first path according to the first room location and the current location of the hotel robot, and move to the first room location according to the first path;
the second planning unit is used for planning a second path according to the first guest room position and the front desk position when the condition that the articles left by the passengers are stored in the storage bin is detected;
and the opening unit is used for opening the storage bin when the storage bin moves to the foreground position according to the second path, so that foreground staff can collect the left articles of the passenger.
9. A computer-readable storage medium having at least one program code stored therein, the at least one program code being loaded and executed by a processor to implement the operations performed by the fetching control method of a hotel robot according to any one of claims 1 to 7.
10. An electronic device, comprising one or more processors and one or more memories having at least one program code stored therein, the at least one program code being loaded and executed by the one or more processors to implement the operations performed by the fetching control method of a hotel robot according to any of claims 1 to 7.
CN202210276790.0A 2022-03-09 2022-03-09 Object taking control method, device, medium and electronic equipment of hotel robot Pending CN114604546A (en)

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