CN113095774A - Organization management system for foreign trade - Google Patents
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Abstract
The application aims to provide an organization management system for foreign trade, which is used for managing the management of receivable, payment and invoice generation based on financial requests through a financial management module in the system; the market management module is used for generating a contract comprising quotes based on the collected client information and product information and sending the contract to the financial management module; the acquisition and marketing management module is used for generating a purchasing contract according to the purchasing plan, the product data and the factory data; the quality management module is used for registering and checking the received sales contract and the purchase contract; the logistics management module is used for carrying out warehousing operation according to the received arrival order and informing the financial management module to carry out invoicing; the after-sale management module is used for processing according to an after-sale request provided by a client. Therefore, the demand on the trade flow of foreign trade is met, and multi-language, multi-exchange-rate settlement, transnational transportation and platform expansibility can be supported.
Description
Technical Field
The present application relates to the field of computers, and more particularly, to an organization management system for foreign trade.
Background
Related businesses such as sales orders, purchase orders, warehouse management, shipment management, after-sale management, financial management and the like in the existing foreign trade can be managed by using ERP, but the products cannot meet the requirements aiming at the transaction flow of foreign trade at present and cannot solve the main problems of multi-language support, multi-exchange rate settlement, cross-country transportation, work order support, knowledge base management, platform expansibility and the like in the foreign trade.
Disclosure of Invention
An object of the present application is to provide an organization management system for foreign trade, which solves the problems in the prior art that the trade flow of the foreign trade can not meet the requirements and can not support multilingual, multi-exchange rate settlement, transnational transportation, platform expansibility, etc.
According to one aspect of the present application, there is provided an organization management system for foreign trade, the system comprising: a financial management module, a market management module, a collecting and selling management module, a quality management module, a logistics management module and an after-sale management module, wherein,
the financial management module is used for managing the management of accounts receivable, payment and invoice generation based on the financial request;
the market management module is used for generating a contract comprising quotes based on the collected customer information and product information and sending the contract to the financial management module;
the acquisition and distribution management module is used for generating a purchase contract according to a purchase plan, product data and factory data, sending the purchase contract to the financial management module for auditing, registering products acquired and purchased based on the purchase contract and sending registration information to the logistics management module and the quality management module;
the quality management module is used for registering and checking the received sales contract and the purchase contract, informing the logistics management module to deliver goods according to a goods checking result and feeding back the goods checking result to the acquisition and sales management module;
the logistics management module is used for carrying out warehousing operation according to the received arrival order and informing the financial management module to carry out invoicing;
the after-sale management module is used for processing according to an after-sale request provided by a client.
Further, the financial management module comprises a collection module, a payment module and an invoicing module,
the collection module is used for judging collection properties according to a collection request of a customer, and carrying out prepayment collection starting contract, or ending, or associating with an outbound plan to inform logistics delivery according to a judgment result;
the payment module is used for performing financial payment and rechecking according to the payment application and inputting the rechecked result into the system;
the billing module is used for billing according to the shipping plan of the client.
Further, the collection module is used for counting the receivable requests of the customers, adding a collection record in each receivable information, creating a money return sheet according to the collection records, and updating the exchange rate information of the money return sheet in batches according to a preset time period.
Further, the market management module is configured to generate a customer contract based on the collected customer information, wherein the customer information is determined by a customer return visit plan, a questionnaire survey, a sample reminder, and a quote tracking;
the market management module is to determine a customer offer based on the collected product information, generate a contract based on the customer offer, and determine a procurement plan and an outbound plan based on the contract.
Further, the procurement management module is used for updating a procurement plan to carry out external processing based on the procurement contract, judging the history, delivery time of the order and the address of the supplier, determining the arrival time, and carrying out the arrival registration according to the arrival time.
Further, the quality management module is used for checking the received sales contract and the purchase contract, if the goods checking result is not in accordance with the requirement, information that the product data are not in accordance is added to the quality management module, and remedial measures of the goods checking result are fed back to the acquisition and sales management module, wherein the remedial measures comprise goods changing and supplementing, goods returning, factory returning or maintenance;
and if the goods inspection result meets the requirement, delivering goods according to the type of the goods inspection result, wherein the type of the goods inspection result comprises an shipment plan type, a sustainable purchasing type and a type with partial problems and capable of being shipped.
Further, the logistics management module is used for generating shipment details according to goods and contract matching, generating an ex-warehouse receipt according to the shipment details, and sending the ex-warehouse receipt to a mobile terminal or a PC terminal for goods inspection and registration.
Furthermore, the after-sale management module is used for starting a maintenance or exchange contract when the product returns, submitting the contract to the financial management module for examination and approval, generating a new purchase or shipment plan after examination and approval, judging whether the product needs to be maintained according to the new purchase or shipment plan, judging whether the product is qualified after receiving the product through factory maintenance logistics if the product is qualified, and adding a maintenance report in the shipment detail if the product is qualified and then delivering the product.
Compared with the prior art, the organization management system for foreign trade comprises: the system comprises a financial management module, a market management module, a collection and sales management module, a quality management module, a logistics management module and an after-sales management module, wherein the financial management module is used for managing the management of accounts receivable, payment and invoice generation based on financial requests; the market management module is used for generating a contract comprising quotes based on the collected customer information and product information and sending the contract to the financial management module; the acquisition and distribution management module is used for generating a purchase contract according to a purchase plan, product data and factory data, sending the purchase contract to the financial management module for auditing, registering products acquired and purchased based on the purchase contract and sending registration information to the logistics management module and the quality management module; the quality management module is used for registering and checking the received sales contract and the purchase contract, informing the logistics management module to deliver goods according to a goods checking result and feeding back the goods checking result to the acquisition and sales management module; the logistics management module is used for carrying out warehousing operation according to the received arrival order and informing the financial management module to carry out invoicing; the after-sale management module is used for processing according to an after-sale request provided by a client. Therefore, the demand on the trade flow of foreign trade is met, and multi-language, multi-exchange-rate settlement, transnational transportation and platform expansibility can be supported.
Drawings
Other features, objects and advantages of the present application will become more apparent upon reading of the following detailed description of non-limiting embodiments thereof, made with reference to the accompanying drawings in which:
FIG. 1 illustrates a schematic structural diagram of an organizational management system for foreign trade provided in accordance with an aspect of the present application;
FIG. 2 is a schematic diagram of a cash collection process according to an embodiment of the present application;
FIG. 3 illustrates a payment flow diagram in one embodiment of the subject application;
FIG. 4 is a schematic diagram of an invoicing process in an embodiment of the present application;
FIG. 5 is a schematic flow chart illustrating management performed by the market management module according to an embodiment of the present application;
FIG. 6 is a flow diagram illustrating the management of the sales management module in an embodiment of the present application;
FIG. 7 is a flow diagram illustrating the management performed by the quality management module according to an embodiment of the present application;
fig. 8 is a schematic flow chart illustrating management performed by the logistics management module in an embodiment of the application;
fig. 9 is a flowchart illustrating management performed by the after-sales management module according to an embodiment of the application.
The same or similar reference numbers in the drawings identify the same or similar elements.
Detailed Description
The present application is described in further detail below with reference to the attached figures.
In a typical configuration of the present application, the terminal, the device serving the network, and the trusted party each include one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include non-transitory computer readable media (transient media), such as modulated data signals and carrier waves.
Fig. 1 shows a schematic structural diagram of an organization management system for foreign trade according to an aspect of the present application, the system comprising: a financial management module 100, a market management module 200, a sales management module 300, a quality management module 400, a logistics management module 500, and an after-sales management module 600, wherein the financial management module 100 is used for managing the management of accounts receivable, payment, and invoice generation based on financial requests; the market management module is used for generating a contract comprising quotes based on the collected customer information and product information and sending the contract to the financial management module; the acquisition and distribution management module is used for generating a purchase contract according to a purchase plan, product data and factory data, sending the purchase contract to the financial management module for auditing, registering products acquired and purchased based on the purchase contract and sending registration information to the logistics management module and the quality management module; the quality management module is used for registering and checking the received sales contract and the purchase contract, informing the logistics management module to deliver goods according to a goods checking result and feeding back the goods checking result to the acquisition and sales management module; the logistics management module is used for carrying out warehousing operation according to the received arrival order and informing the financial management module to carry out invoicing; the after-sale management module is used for processing according to an after-sale request provided by a client. Therefore, the problems of low expansibility, no support for multi-exchange rate settlement and no support for multiple languages of the platform in foreign trade can be better solved.
In particular, the financial management module 100 is used to manage the management of accounts receivable, payment and generation of invoices based on financial requests; here, the fiscal management module 100 manages the receipt registration, and the bill and the like generated by the payment, the generated invoice, the product maintenance, the return of the product, and the like of the client, and can support the multi-rate settlement by updating the rate of the monthly return bill according to the monthly settlement.
Specifically, the market management module 200 is configured to generate a contract including a quote based on the collected customer information and product information and send the contract to the financial management module; here, clues are provided through a market channel, client information and product information are collected, the client information comprises client return visit plan information, questionnaire survey information and the like, the product information comprises provided product data, the product data comprises commodity types, commodity prices and the like, a contract is generated according to the collected information, the contract comprises product quotations, and after the product data is provided for financial auditing of a financial management module, a purchase plan and a shipment plan are determined.
Specifically, the procurement and sales management module 300 is configured to generate a procurement contract according to a procurement plan, product data, and factory data, send the procurement contract to the financial management module for auditing, register a product procured based on the procurement contract, and send registration information to the logistics management module and the quality management module; the method comprises the steps of purchasing commodities according to a purchasing plan, determining product data of the purchased commodities, inquiring factory data from the product data so as to judge whether the factory meets requirements, if so, comprehensively recommending the factory according to the purchasing plan, contract remarks, existing inventory and factory data, determining a supplier, further determining a purchasing contract with the supplier, sending the purchasing contract to a financial management module for auditing, reminding the factory to deliver the commodities according to the purchasing contract, registering the arrived commodities when the arrived commodities are obtained, and informing the logistics management module and the quality management module of the registered arrived commodities.
Specifically, the quality management module 400 is configured to register and check the received sales contract and purchase contract, notify the logistics management module to deliver goods according to a goods check result, and feed back the goods check result to the sales management module; here, to selling contract, purchase contract arrive the goods and register and carry out the check goods of removal end or PC end according to the check goods requirement and register, and then check the goods, to the receipt of maintenance, replenishment, the repayment, carry out the check goods of removal end or PC end and register and then check the goods according to the check goods requirement, when the result of checking the goods is for meeting the requirement, inform the logistics management module to carry out the delivery, when the result of checking the goods is for not meeting the requirement, then feed back the result of checking the goods to the acquisition and marketing management module, here, when the result of checking the goods is met the requirement, when not having the problem, carry out the bulk delivery, and when the result of checking the goods is not met the requirement, then carry out the delivery to the product in batches according to actual conditions.
Specifically, the logistics management module 500 is configured to perform warehousing operation according to the received arrival order and notify the financial management module to invoice; here, the arrival note is determined according to the arrival plan, the arrival note is checked and registered at the mobile terminal or the PC terminal, warehousing and checking are performed after registration, quality checking is performed on the checked product, the shipment plan and the shipment details are determined when the product is qualified, in the case of export sales, a note certificate is generated according to the shipment details, the shipment note is generated and sent to the financial management module, and in the case of export sales, invoicing is performed according to the shipment plan.
Specifically, the after-sales management module 600 is configured to perform processing according to an after-sales request made by a customer. The method comprises the steps of judging whether customer service can be handled by self according to after-sales problems proposed by customers, judging the processing capacities of a technical part and a quality part in sequence if the customer service cannot be handled by self, finally feeding back the processing results to the customer service, performing a customer service registration system, updating logistics receiving information in the customer service registration system, informing the customers of whether to perform maintenance or returning according to the customer feedback results, and returning the logistics returning or maintenance to the customers according to the customer feedback results.
In an embodiment of the present application, the financial management module 100 includes a collection module, a payment module, and an invoicing module, wherein the collection module is configured to determine a collection property according to a collection request of a customer, and initiate a contract for prepaid collection, or end, or associate an outbound plan to notify logistics delivery according to a determination result; the payment module is used for performing financial payment and rechecking according to the payment application and inputting the rechecked result into the system; the billing module is used for billing according to the shipping plan of the client. Here, as shown in fig. 2, the collection flow of the collection module is that, when receiving the collection and collection inquiry notification, the entry system notifies the customer service, determines the collection property, and if the collection is to be delivered, the entry system associates the shipment plan to notify the logistics delivery, if the collection is to be delivered, the customer service starts the contract, and if the collection is to be delivered, the collection flow is ended. The collection module is used for counting the receivable requests of the clients, adding a collection record in each receivable information, creating a money return sheet according to the collection records, and updating the exchange rate information of the money return sheet in batches according to a preset time period. The collection method comprises the following steps: the method comprises the steps of counting accounts receivable according to clients, adding a collection record to each account receivable information, pulling out the account receivable information of all sales contracts of the clients in a client contract list after adding the collection records, editing the information such as the collection amount of the collection records, selecting an existing money return sheet or directly generating a new money return sheet during batch storage, creating the money return sheet when the money return sheet is created, adding the collection records to the details of the money return sheet after creation, editing the temporary exchange rate when the money return sheet is recorded after each month is collected, and updating the exchange rate of the money return sheet in the month after the money return sheet is truly collected. The payment process of the payment module is shown in fig. 3, the payment applies for monthly payment, financial payment, second person rechecks, notifies the payment applicant and provides a receipt, and the receipt is entered into the system. The billing flow of the billing module comprises billing for a client and billing for a request factory, as shown in fig. 3, wherein the billing for the client is to remind financial billing according to a shipping plan, judge the requirement of the invoice, if the invoice is required to be shipped, the billing entry system can export a specified XML format file on the same day according to the shipping plan of the billing, and then directly import the billing software for billing or export the invoice into excel according to the shipping plan of the billing, then generate an XML format file through the excel macro, and finally import the billing software for billing. After invoicing, the related shipment plan logistics are sent along with the goods and fed back to the customer service. If the invoice is required to be not delivered, the invoice is invoiced and input into the system according to the customer requirements, an invoice delivery record is generated, and logistics delivery is carried out and customer service is fed back. When the factory invoicing is needed, an invoicing request is sent to the factory, the invoicing request comprises invoicing time, specific invoicing content, invoicing head lifting and the like, the factory performs invoicing, the invoicing can generate an invoicing notification according to the shipping details, a supplier is notified of the invoicing, the invoicing can be generated according to purchase contracts of corresponding commodities in the shipping details, a plurality of goods sold in the same supplier can be combined into one record, products sold out need to be separately corresponding according to the shipping details, one record corresponds to one invoice, and a plurality of records of the same supplier can be combined and exported. And after receiving the invoice issuing notice, the supplier inputs the invoice into the system to obtain invoice authentication.
In one embodiment of the present application, the market management module 200 is configured to generate a customer contract based on collected customer information, wherein the customer information is determined by a customer return visit plan, a questionnaire survey, a sample reminder, and a quote tracking; the market management module 200 is configured to determine a customer offer based on the collected product information, generate a contract based on the customer offer, and determine a procurement plan and a shipment plan based on the contract; in special cases, a sample application may be performed, with the applied sample sent to the quality management module. Here, as shown in fig. 5, the market channel provides clues to notify the customer service part to enter customer data to obtain CRM customer data, provide product data according to price inquiry of the customer, determine whether the provided product is a regular product, if not, determine the product as a new product and establish the data of the product, if so, the customer makes a quotation, determine whether the quotation is satisfactory, if so, make a draft of a contract and perform internal check, the customer determines the contract or confirms collection, determines a formal contract, submits the formal contract to the financial part for check, and checks the price, payment mode, payment period, etc., and generates a purchase plan and an shipment plan according to the check result. And when the client quotation is not satisfactory, executing a tracking task, performing a CRM (customer relationship management) regular task, performing client grade judgment, and updating a judgment result into client data, wherein the CRM regular task comprises a client return visit plan, questionnaire survey, sample reminding, quotation tracking and the like.
In an embodiment of the present application, the procurement management module 300 is configured to update a procurement plan for external processing based on the procurement contract, determine a delivery time of the historical order and a supplier address, determine a delivery time, and register the delivery according to the delivery time. Here, as shown in fig. 6, a commodity is purchased according to a purchase plan, product data and affiliated factory data are determined according to the purchased commodity, whether the factory has a country or qualification certificate is further determined, a credit delivery date of the factory is determined according to a determination result and a history and commodity order condition, a recommended supplier is further performed according to the purchased commodity, a contract remark and an existing stock, a delivery reminding of the factory is performed according to a purchase contract application payment and external purchase, external processing and internal stock are performed, delivery time of the history and the order and delivery time of the supplier address are determined comprehensively, arrival registration is performed, whether a preset logic check is passed is determined, and if yes, the purchase contract is submitted to a department for rechecking and then to financial rechecking.
In an embodiment of the present application, the quality management module 400 is configured to perform goods inspection on the received sales contract and purchase contract, and if the goods inspection result is not satisfactory, add the information that the product data is not satisfactory to the quality management module, and feed back the remedial measures of the goods inspection result to the acquisition and sales management module 300, where the remedial measures include changing and replenishing goods, returning to the factory, or maintaining; and if the goods inspection result meets the requirement, delivering goods according to the type of the goods inspection result, wherein the type of the goods inspection result comprises an shipment plan type, a sustainable purchasing type and a type with partial problems and capable of being shipped. Here, as shown in fig. 7, the sales contract, the purchase contract, and the maintenance and replenishment are performed. The receipt of the returned goods is subjected to goods arrival registration and goods inspection requirements, the goods inspection registration of the goods receipt is carried out at the mobile terminal or the PC terminal after the registration, a packaging list in the goods receipt is added into goods data, if a picture is lacked during the goods arrival registration, photographing reminding is carried out for photographing and file management, and the picture is added into the goods data after the management of goods inspection standards; judging whether the requirements are met or not during registration at the mobile terminal or the PC terminal, if not, modifying the product data into the receiving registration information, and after the product data are not met, performing customer service modification of the export contract, product data modification and purchasing modification of the purchasing contract, and adding the modified contract and the product data into the receiving registration information; when the goods inspection does not meet the requirement, the measures of changing goods and supplementing goods, returning to the factory or maintaining are carried out, and the specific measures are notified to the purchasing part; if the goods inspection is satisfactory, the batch delivery is carried out according to the delivery plan, the sustainable special mining and the delivery with small defects but capable of being delivered, and a delivery notice is sent to the logistics part.
In an embodiment of the present application, the logistics management module 500 is configured to generate shipment details according to the goods and the contract matching, generate an outbound list according to the shipment details, and send the outbound list to the mobile terminal or the PC terminal for checking and registering the goods. Here, as shown in fig. 8, an arrival note is generated according to an arrival plan, the arrival note is checked and registered at a mobile terminal or a PC terminal, and is photographed and kept in stock after registration, quality checking is performed on the checked product, if the product is not qualified, abnormal situations such as return of goods and the like are added to an exit note, wherein abnormal return of goods and subsequent secondary checking and the like need a logistics note number or a stock-in note number inside the system to determine uniqueness, which facilitates subsequent tracking, and if an invoice in the exit note is not accompanied by goods, a financial invoice is notified and a customer service is notified to notify a customer. And for the condition of export sales, if the quality inspection is qualified, determining the shipment detail according to the shipment plan so as to generate a document, and generating a delivery bill according to the document, wherein the shipment detail comprises the contents of quality inspection passing, loan condition, customer notification, invoice following requirement and the like, and can be generated according to the matching of goods and contract conditions.
In an embodiment of the application, the after-sales management module 600 is configured to start a contract for maintenance or replacement when a product is returned, submit the contract to the financial management module for approval, generate a new purchase or shipment plan after approval, determine whether the product needs to be maintained according to the new purchase or shipment plan, if so, determine whether the quality is qualified after receiving the goods through factory maintenance logistics, and if so, add a maintenance report in shipment detail and then deliver the goods. Here, as shown in fig. 9, the customer service performs processing according to the after-sales problem proposed by the customer, if the after-sales problem cannot be processed, the after-sales problem is submitted to the technical department, if the technical department can perform processing, remote processing is performed, if the technical department cannot perform processing, it is determined whether the circulation department can perform remote processing, if the technical department or the circulation quality department cannot perform remote processing, the product is returned and the customer service is fed back, the customer service registers the feedback, the customer service is notified to start a contract such as maintenance or return in the logistics receiving process, the contract is submitted to the financial department for approval, when passing, a purchase or shipment plan is generated, the purchase is arranged to perform factory maintenance or return, the logistics return is performed, the purchase confirms the maintenance cost and notifies the customer whether to perform maintenance, if the maintenance is performed, the customer returns to the maintenance, otherwise, the customer is returned to the customer. And if the product is qualified, attaching a detection report and delivering the product with the delivery detail, if the product is unqualified after quality inspection, judging whether the product is qualified by the circulation technical part, if the product is qualified, attaching a maintenance report, and if the product is unqualified, returning the material flow to the factory again.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present application without departing from the spirit and scope of the application. Thus, if such modifications and variations of the present application fall within the scope of the claims of the present application and their equivalents, the present application is intended to include such modifications and variations as well.
It should be noted that the present application may be implemented in software and/or a combination of software and hardware, for example, implemented using Application Specific Integrated Circuits (ASICs), general purpose computers or any other similar hardware devices. In one embodiment, the software programs of the present application may be executed by a processor to implement the steps or functions described above. Likewise, the software programs (including associated data structures) of the present application may be stored in a computer readable recording medium, such as RAM memory, magnetic or optical drive or diskette and the like. Additionally, some of the steps or functions of the present application may be implemented in hardware, for example, as circuitry that cooperates with the processor to perform various steps or functions.
In addition, some of the present application may be implemented as a computer program product, such as computer program instructions, which when executed by a computer, may invoke or provide methods and/or techniques in accordance with the present application through the operation of the computer. Program instructions which invoke the methods of the present application may be stored on a fixed or removable recording medium and/or transmitted via a data stream on a broadcast or other signal-bearing medium and/or stored within a working memory of a computer device operating in accordance with the program instructions. An embodiment according to the present application comprises an apparatus comprising a memory for storing computer program instructions and a processor for executing the program instructions, wherein the computer program instructions, when executed by the processor, trigger the apparatus to perform a method and/or a solution according to the aforementioned embodiments of the present application.
It will be evident to those skilled in the art that the present application is not limited to the details of the foregoing illustrative embodiments, and that the present application may be embodied in other specific forms without departing from the spirit or essential attributes thereof. The present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the application being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned. Furthermore, it is obvious that the word "comprising" does not exclude other elements or steps, and the singular does not exclude the plural.
Claims (8)
1. An organizational management system for foreign trade, the system comprising: a financial management module, a market management module, a collecting and selling management module, a quality management module, a logistics management module and an after-sale management module, wherein,
the financial management module is used for managing the management of accounts receivable, payment and invoice generation based on the financial request;
the market management module is used for generating a contract comprising quotes based on the collected customer information and product information and sending the contract to the financial management module;
the acquisition and distribution management module is used for generating a purchase contract according to a purchase plan, product data and factory data, sending the purchase contract to the financial management module for auditing, registering products acquired and purchased based on the purchase contract and sending registration information to the logistics management module and the quality management module;
the quality management module is used for registering and checking the received sales contract and the purchase contract, informing the logistics management module to deliver goods according to a goods checking result and feeding back the goods checking result to the acquisition and sales management module;
the logistics management module is used for carrying out warehousing operation according to the received arrival order and informing the financial management module to carry out invoicing;
the after-sale management module is used for processing according to an after-sale request provided by a client.
2. The system of claim 1, wherein the financial management module comprises a collection module, a payment module, and an invoicing module,
the collection module is used for judging collection properties according to a collection request of a customer, and carrying out prepayment collection starting contract, or ending, or associating with an outbound plan to inform logistics delivery according to a judgment result;
the payment module is used for performing financial payment and rechecking according to the payment application and inputting the rechecked result into the system;
the billing module is used for billing according to the shipping plan of the client.
3. The system of claim 2, wherein the collection module is configured to count the customer's receivable requests, add a collection record to each piece of receivable information, create a receipt according to the collection records, and update the exchange rate information of the receipt in batches according to a preset time period.
4. The system of claim 1, wherein the market management module is configured to generate a customer contract based on the collected customer information, wherein the customer information is determined by a customer return visit plan, a questionnaire survey, a sample reminder, and a quote tracking;
the market management module is used for determining client quotation based on the collected product information, generating a contract based on the client quotation, and determining a purchasing plan and a traveling plan based on the contract.
5. The system of claim 1, wherein the procurement management module is configured to update a procurement plan for outside processing based on the procurement contract, determine a historical delivery time for the order and a supplier address, determine a delivery time, and register the delivery according to the delivery time.
6. The system of claim 1, wherein the quality management module is configured to perform goods inspection on the received sales contract and purchase contract, and if the goods inspection result is not satisfactory, add information that the product data is not satisfactory to the goods registration information, and feed back remedial measures of the goods inspection result to the acquisition and sales management module, wherein the remedial measures include goods changing and replenishment, goods return, factory return or maintenance;
and if the goods inspection result meets the requirement, delivering goods according to the type of the goods inspection result, wherein the type of the goods inspection result comprises an shipment plan type, a sustainable purchasing type and a type with partial problems and capable of being shipped.
7. The system of claim 1, wherein the logistics management module is configured to generate shipment details according to the goods and contract matching, generate a delivery slip according to the shipment details, and send the delivery slip to the mobile terminal or the PC terminal for checking and registering.
8. The system of claim 1, wherein the after-sales management module is configured to start a contract for maintenance or replacement when a product is returned, submit the contract to the financial management module for approval, generate a new purchase or shipment plan after approval, determine whether the product needs to be maintained according to the new purchase or shipment plan, determine whether the product is qualified after being received through factory maintenance logistics if the product is approved, and add a maintenance report to the shipment detail if the product is qualified.
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