CN113095774B - Organization management system for foreign trade - Google Patents

Organization management system for foreign trade Download PDF

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CN113095774B
CN113095774B CN202110286675.7A CN202110286675A CN113095774B CN 113095774 B CN113095774 B CN 113095774B CN 202110286675 A CN202110286675 A CN 202110286675A CN 113095774 B CN113095774 B CN 113095774B
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management module
contract
purchase
information
customer
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CN113095774A (en
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蒋重建
牛洁
熊海廷
刘北妍
许静
杨英
张骐
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Shanghai Pujin Industrial Co ltd
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Shanghai Pujin Industrial Co ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping
    • G06Q10/0831Overseas transactions
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/012Providing warranty services
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
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    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281Customer communication at a business location, e.g. providing product or service information, consulting
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/12Accounting
    • G06Q40/125Finance or payroll

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Abstract

It is an object of the present application to provide an organization management system for foreign trade, by which the financial management module in the system is used for managing payable, paid and invoice generation management based on financial requests; the market management module is used for generating a contract comprising quotes based on the acquired customer information and product information and sending the contract to the financial management module; the acquisition and marketing management module is used for generating a purchase contract according to the purchase plan, the product data and the factory data; the quality management module is used for registering and checking received sales contracts and purchase contracts; the logistics management module is used for carrying out warehousing operation according to the received arrival bill and notifying the financial management module to carry out invoice making; the after-sale management module is used for processing according to the after-sale request made by the customer. Therefore, the demand of foreign trade transaction flow is met, and multi-language, multi-exchange rate settlement, transnational transportation and platform expansibility can be supported.

Description

Organization management system for foreign trade
Technical Field
The present application relates to the field of computers, and more particularly, to an organization management system for foreign trade.
Background
At present, business such as sales order, purchase order, warehouse management, shipment management, after-sales management, financial management and the like in out-sales trade can be managed by ERP, but at present, the business flow of the products aiming at foreign trade cannot meet the requirements, and the main problems such as multi-language support, multi-exchange rate settlement, cross-country transportation, work order support, knowledge base management, platform expansibility and the like in the foreign trade cannot be solved.
Disclosure of Invention
An object of the present application is to provide an organization and management system for foreign trade, which solves the problems that the trade process of foreign trade in the prior art cannot meet the requirements and cannot support multilingual, multi-exchange rate settlement, transnational transportation, platform expansibility and the like.
According to one aspect of the present application, there is provided an organization management system for foreign trade, the system comprising: financial management module, market management module, acquisition and marketing management module, quality management module, logistics management module and after-sales management module, wherein,
the financial management module is used for managing accounts receivable, payment and invoice generation based on the financial request;
the market management module is used for generating a contract comprising quotation based on the acquired customer information and product information and sending the contract to the financial management module;
the purchase and sale management module is used for generating a purchase contract according to a purchase plan, product data and factory data, sending the purchase contract to the financial management module for auditing, registering a product purchased based on the purchase contract, and sending registration information to the logistics management module and the quality management module;
the quality management module is used for registering and checking received sales contracts and purchase contracts, notifying the logistics management module to carry out delivery according to the checking result, and feeding back the checking result to the sales management module;
the logistics management module is used for carrying out warehousing operation according to the received arrival bill and notifying the financial management module to carry out invoice making;
the after-sale management module is used for processing according to the after-sale request made by the customer.
Further, the financial management module comprises a collection module, a payment module and an invoicing module,
the collection module is used for judging collection property according to the collection request of the customer, and carrying out prepaid collection starting contract, ending or correlating delivery plan to inform logistics delivery according to the judgment result;
the payment module is used for carrying out financial payment and rechecking according to the payment application, and inputting the rechecked result into the system;
the billing module is used for billing according to the shipping plans of the clients.
Further, the collection module is used for counting the collection request of the client and adding collection records in the information of each collection, creating a receipt according to the collection records, and updating the exchange rate information of the receipt in batches according to a preset time period.
Further, the market management module is used for generating contracts of clients based on the acquired client information, wherein the client information is determined by a client return visit plan, a questionnaire survey, sample reminding and quotation tracking;
the market management module is used for determining a client quote based on the acquired product information, generating a contract based on the client quote, and determining a purchase plan and a shipment plan based on the contract.
Further, the acquisition and marketing management module is used for updating a purchase plan to perform external processing based on the purchase contract, judging the historical and ordered delivery time and the supplier address, determining the arrival time, and performing arrival registration according to the arrival time.
Further, the quality management module is used for checking received sales contracts and purchase contracts, if the checking result is not in accordance with the requirements, the information of the product information is added into the quality management module, and the remedial measures of the checking result are fed back to the sales management module, wherein the remedial measures comprise goods replacement and replenishment, goods return, factory return or maintenance;
and if the goods checking result meets the requirement, carrying out shipment according to the goods checking result type, wherein the goods checking result type comprises a shipment plan class, a sustainable purchasing class and a part of problem available goods class.
Further, the logistics management module is used for generating shipment details according to cargo and contract matching, generating a shipment list according to the shipment details, and sending the shipment list to a mobile terminal or a PC terminal for checking and registering.
Further, the after-sale management module is used for starting maintenance or refund contracts when the products return, submitting the contracts to the financial management module for approval, generating a new purchase or shipment plan after approval, judging whether the products need maintenance according to the new purchase or shipment plan, if yes, judging whether the quality is qualified after receiving goods through factory maintenance logistics, and if yes, adding a maintenance report in shipment details and then delivering the goods.
In contrast to the prior art, the present application provides an organization management system for foreign trade, the system comprising: the system comprises a financial management module, a market management module, a sales management module, a quality management module, a logistics management module and an after-sales management module, wherein the financial management module is used for managing accounts receivable, payment and invoice generation management based on a financial request; the market management module is used for generating a contract comprising quotation based on the acquired customer information and product information and sending the contract to the financial management module; the purchase and sale management module is used for generating a purchase contract according to a purchase plan, product data and factory data, sending the purchase contract to the financial management module for auditing, registering a product purchased based on the purchase contract, and sending registration information to the logistics management module and the quality management module; the quality management module is used for registering and checking received sales contracts and purchase contracts, notifying the logistics management module to carry out delivery according to the checking result, and feeding back the checking result to the sales management module; the logistics management module is used for carrying out warehousing operation according to the received arrival bill and notifying the financial management module to carry out invoice making; the after-sale management module is used for processing according to the after-sale request made by the customer. Therefore, the demand of foreign trade transaction flow is met, and multi-language, multi-exchange rate settlement, transnational transportation and platform expansibility can be supported.
Drawings
Other features, objects and advantages of the present application will become more apparent upon reading of the detailed description of non-limiting embodiments, made with reference to the following drawings, in which:
FIG. 1 illustrates a schematic diagram of an organization management system for foreign trade provided in accordance with an aspect of the present application;
FIG. 2 is a schematic diagram of a collection flow in an embodiment of the present application;
FIG. 3 is a schematic diagram of a payment process in one embodiment of the present application;
FIG. 4 is a schematic diagram of an billing process according to an embodiment of the present application;
FIG. 5 is a schematic flow chart of a market management module according to an embodiment of the present application;
FIG. 6 is a schematic flow chart of the management of the acquisition and marketing management module according to one embodiment of the present application;
FIG. 7 is a schematic flow chart of managing a quality management module according to an embodiment of the present application;
FIG. 8 is a schematic flow chart of the management of the logistics management module according to an embodiment of the present application;
FIG. 9 is a flow chart illustrating the management of the after-market management module according to an embodiment of the present application.
The same or similar reference numbers in the drawings refer to the same or similar parts.
Detailed Description
The present application is described in further detail below with reference to the accompanying drawings.
In one typical configuration of the present application, the terminal, the device of the service network, and the trusted party each include one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of computer-readable media.
Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device. Computer readable media, as defined herein, does not include non-transitory computer readable media (transmission media), such as modulated data signals and carrier waves.
Fig. 1 shows a schematic structure of an organization management system for foreign trade provided according to an aspect of the present application, the system comprising: the system comprises a financial management module 100, a market management module 200, a sales management module 300, a quality management module 400, a logistics management module 500 and an after-sales management module 600, wherein the financial management module 100 is used for managing accounts receivable, payment and invoice generation management based on a financial request; the market management module is used for generating a contract comprising quotation based on the acquired customer information and product information and sending the contract to the financial management module; the purchase and sale management module is used for generating a purchase contract according to a purchase plan, product data and factory data, sending the purchase contract to the financial management module for auditing, registering a product purchased based on the purchase contract, and sending registration information to the logistics management module and the quality management module; the quality management module is used for registering and checking received sales contracts and purchase contracts, notifying the logistics management module to carry out delivery according to the checking result, and feeding back the checking result to the sales management module; the logistics management module is used for carrying out warehousing operation according to the received arrival bill and notifying the financial management module to carry out invoice making; the after-sale management module is used for processing according to the after-sale request made by the customer. Therefore, the problems that the platform in foreign trade is low in expansibility, does not support multi-exchange rate settlement and does not support multiple languages can be solved better.
Specifically, the financial management module 100 is configured to manage payable, payment, and invoice generation management based on a financial request; here, the financial management module 100 manages the collection registration, and the bill generated by the payment of the customer, the generated invoice, the maintenance of the product, the return of the goods, and the like, and can support the multi-rate settlement, and updates the rate of the return of the present month according to the monthly exchange.
Specifically, the market management module 200 is configured to generate a contract including a quote based on the collected customer information and product information and send the contract to the financial management module; here, clues are provided through market channels, customer information and product information are collected, the customer information comprises customer return visit plan information, questionnaire survey information and the like, the product information comprises provided product information, the product information comprises commodity types, commodity prices and the like, a contract is generated according to the collected information, the contract comprises quotations of products, and therefore the contract comprises quotations of the products, and after financial examination is conducted, a purchasing plan and a shipping plan are determined.
Specifically, the purchase and sale management module 300 is configured to generate a purchase contract according to a purchase plan, product data and factory data, send the purchase contract to the financial management module for auditing, register a product purchased based on the purchase contract, and send registration information to the logistics management module and the quality management module; the method comprises the steps of purchasing goods according to a purchasing plan, determining product data of the purchased goods, inquiring factory data from the product data, judging whether the factory meets requirements, if yes, comprehensively recommending the factory according to the purchasing plan, the contract remarks, the existing stock and the factory data, determining a supplier, further determining a purchasing contract with the supplier, sending the purchasing contract to a financial management module for checking, reminding the factory to deliver goods according to the purchasing contract, registering the goods when the goods are delivered, and informing the logistics management module and the quality management module of the registering the goods.
Specifically, the quality management module 400 is configured to register and check the received sales contract and purchase contract, notify the logistics management module to perform shipment according to the check result, and feed back the check result to the sales management module; the sales contract and the purchase contract are subjected to goods registration, goods checking registration of a mobile end or a PC end is performed according to goods checking requirements, goods checking is further performed, the documents of maintenance, replenishment and goods returning are subjected to goods checking registration of the mobile end or the PC end according to the goods checking requirements, goods checking is further performed, when the goods checking result is in accordance with the requirements, the logistics management module is informed to perform goods checking, when the goods checking result is not in accordance with the requirements, the goods checking result is fed back to the acquisition and marketing management module, when the goods checking result is in accordance with the requirements, the whole batch of goods checking is performed, and when the goods checking result is not in accordance with the requirements, the products are subjected to batch goods checking according to actual conditions.
Specifically, the logistics management module 500 is configured to perform a warehousing operation according to the received arrival bill and notify the financial management module to perform invoicing; the method comprises the steps of determining an arrival bill according to an arrival plan, checking and registering the arrival bill at a mobile end or a PC end, warehousing and checking after registering, checking the quality of checked products, determining an shipment plan and an shipment detail when the checked products are qualified, generating a bill according to the shipment detail when the products are out of stock, further generating an shipment bill, transmitting the shipment bill to a financial management module, and invoicing according to the shipment plan when the products are in the out-of-stock condition.
Specifically, the after-market management module 600 is configured to process according to an after-market request made by a customer. If the customer service is unable to process the customer service, the processing capacities of the technical part and the quality part are sequentially determined, and finally, the processing results are fed back to the customer service, a customer service registration system is performed, the customer service is notified to the customer by updating the logistics goods receiving information in the customer service registration system, so that the customer feeds back whether to repair or return goods, and the logistics goods returned or repaired is returned to the customer according to the feedback results of the customer.
In an embodiment of the present application, the financial management module 100 includes a payment module, and an invoicing module, where the payment module is configured to determine a payment property according to a payment request of a customer, and perform a prepaid payment start contract, end or associate an outbound plan to notify a logistics shipment according to a determination result; the payment module is used for carrying out financial payment and rechecking according to the payment application, and inputting the rechecked result into the system; the billing module is used for billing according to the shipping plans of the clients. Here, as shown in fig. 2, when the receipt flow of the receipt module receives the receipt and inquires about the receipt notification, the system is entered to notify the customer service, judge the nature of the receipt, and if the receipt is a shipment, the delivery plan is associated to notify the logistics shipment, if the receipt is a prepayment, the customer service starts a contract, and if the payment is a monthly payment or a shipment, the customer service ends. The collection module is used for counting the collection request of the client and adding collection records in the information of each collection, creating a receipt according to the collection records, and updating the exchange rate information of the receipt in batches according to a preset time period. The collection mode is as follows: according to customer statistics, each piece of account payable information can be added with an account payable record, after the account payable record is added, account payable information of all sales contracts of a customer can be pulled out from a customer contract list, information such as account payable amount of the account payable record can be edited, an existing cash list can be selected when the account payable record is stored in batches, a new cash list can also be directly generated, when the cash list is available, the cash list can be created first, after the creation, the account payable record can be added into details of the cash list, and the account payable record is edited temporary exchange rate when the cash list is input due to each month, and when the account payable record is really collected, the exchange rate of the account payable list of the month is required to be updated in batches. The payment flow of the payment module is shown in fig. 3, the payment application is for monthly payment, financial payment, and the second person rechecks, notifies the payment applicant and provides the base bill, and the base bill is input into the system. The billing process of the billing module is divided into customer billing and factory billing request, as shown in fig. 3, wherein the customer billing reminds financial billing according to the billing plan, invoice requirements are judged, if the invoice requirements are invoice delivery, the billing input system on the same day can export a specified XML format file according to the billing plan, then the specified XML format file is directly imported into billing software to bill or exported into excel according to the billing plan, then the XML format file is generated by the macros of excel, and finally the billing software to bill is imported. And after billing, the related delivery plan logistics are sent out along with the goods and fed back to customer service. If the demand is that the invoice does not follow up goods, the invoice is made according to the customer demand and input into the system, an invoice posting record is generated, and the invoice is delivered in a logistics mode and fed back to customer service. When the factory invoicing is needed, an invoicing request is sent to the factory, the invoicing request comprises invoicing time, invoicing specific content, invoicing lifting and the like, the factory invoicing can generate an invoicing notification according to the invoicing details to inform a supplier of invoicing, wherein the invoicing notification can be generated according to a purchase contract of corresponding commodities in the invoicing details, a plurality of internal sales commodities of the same supplier can be combined into one record, the external sales products are required to be singly corresponding to the invoicing details, one record corresponds to one invoice, and a plurality of records of the same supplier can be combined and exported. And the provider inputs the invoice into the system after receiving the invoicing notification to obtain invoice authentication.
In an embodiment of the present application, the market management module 200 is configured to generate a contract of a customer based on collected customer information, where the customer information is determined by a customer return visit plan, a questionnaire survey, a sample reminder, and a quotation track; the market management module 200 is configured to determine a customer offer based on the collected product information, generate a contract based on the customer offer, and determine a purchase plan and a shipment plan based on the contract; in special cases, a sample may be applied, and the applied sample sent to the quality management module. Here, as shown in fig. 5, the market channel provides clues, informs the customer service part to input customer data to obtain CRM customer data, provides product data according to the price of the customer, judges whether the provided product is a conventional commodity, if not, is a new product and establishes the data of the product, if yes, the customer offers, judges whether the offers are satisfactory, if the offers are satisfactory, the customer performs contract draft and performs internal audit, the customer determines a contract or confirms collection, determines a formal contract, submits the formal contract to the financial part for audit, audits the price, payment mode, payment period and the like, and generates a purchasing plan and a delivery plan according to the audit result. When the customer quotation is not satisfied, executing a tracking task, carrying out a CRM (customer management) periodic task and carrying out customer grade judgment, and updating the judgment result into the customer data, wherein the CRM periodic task comprises a customer return visit plan, a questionnaire survey, a sample reminding, quotation tracking and the like.
In an embodiment of the present application, the sales management module 300 is configured to update a purchase plan based on the purchase contract to perform external processing, determine a time to arrival, and perform a check-in according to the time to arrival by determining a time to arrival with an order delivery time and a provider address. Here, as shown in fig. 6, the product data and the affiliated factory data are determined according to the purchased goods according to the purchase plan, further, whether the factory has a country or qualification certificate is determined, the credit date of the factory is determined according to the determination result and the condition of the historical same goods order, and the like, further, the suppliers are recommended according to the purchased goods, the contract remarks and the existing stock, the goods delivery prompt of the factory is performed according to the purchase contract application payment, the external purchase, the external processing and the internal stock, the time of possible arrival is comprehensively determined according to the determination history, the order delivery time and the supplier address, the arrival registration is performed, whether the preset checking logic check passes or not is determined, if yes, the purchase contract is submitted to the department for review, and then the financial review is performed.
In an embodiment of the present application, the quality management module 400 is configured to check the received sales contract and the purchase contract, and if the check result is not satisfactory, add information of inconsistent product data to the quality management module, and feed back the remedial measure of the check result to the sales management module 300, where the remedial measure includes replacement, replenishment, return to the factory, or maintenance; and if the goods checking result meets the requirement, carrying out shipment according to the goods checking result type, wherein the goods checking result type comprises a shipment plan class, a sustainable purchasing class and a part of problem available goods class. Here, as shown in fig. 7, a sales contract, a purchase contract, and maintenance and replenishment will be performed. Checking and registering the receipt at a mobile terminal or a PC terminal after registering, adding a packaging list in the receipt into commodity data, and taking a photo if the receipt is out of the picture when checking and registering, carrying out photo taking reminding and file management, and adding the photo taking reminding and file management into the commodity data after management according to a checking standard; judging whether the mobile terminal or the PC terminal meets the requirements during registration, if not, modifying the product data into the receiving registration information, and after the product data does not meet, carrying out customer service modification of an outsourcing contract, modification of the product data and purchase modification of a purchase contract, and adding the modified contract and the modified product data into the receiving registration information; when the goods inspection does not meet the requirements, the measures of goods replacement and replenishment, goods return, factory return or maintenance are carried out, and specific measures are notified to the purchasing part; if the inspection meets the requirements, the shipment is carried out in batches according to the shipment plan, sustainable special collection and shipment with small defects, and the shipment notification is sent to the logistics department.
In an embodiment of the present application, the logistics management module 500 is configured to generate a delivery list according to matching between the goods and the contract, generate a delivery list according to the delivery list, and send the delivery list to a mobile terminal or a PC terminal for checking and registering. Here, as shown in fig. 8, an arrival bill is generated according to an arrival plan, the arrival bill is checked and checked at a mobile terminal or a PC terminal, a reservation is made, the check is made in warehouse, the checked product is checked for quality, if the checked product is not qualified, abnormal conditions such as returning and changing are added to an outgoing bill, wherein abnormal returning and changing, subsequent secondary checking and the like require a logistic bill number or a warehouse entry bill number inside the system to determine uniqueness, the follow-up tracking is facilitated, and if an invoice does not follow-up in the outgoing bill, financial billing is notified and customer service notification is notified. And when the quality inspection is qualified in the case of marketing, determining a shipping detail according to a shipping plan so as to generate a document, and generating a shipping bill according to the document, wherein the shipping detail comprises contents such as passing of quality inspection, loan condition, customer notification, whether invoice demand along with goods and the like, and can be matched according to goods and contract conditions to generate the shipping detail.
In an embodiment of the present application, the after-sales management module 600 is configured to start a maintenance or refund contract when a product returns, submit the contract to the financial management module for approval, generate a new purchase or shipment plan after approval, determine whether the product needs maintenance according to the new purchase or shipment plan, if yes, determine whether the quality is qualified after receiving the product through a factory maintenance logistics, and if yes, add a maintenance report to the shipment detail and then deliver the product. Here, as shown in fig. 9, customer service performs processing according to the after-sales problem raised by the customer, if the customer cannot process the after-sales problem, the customer service submits the after-sales problem to the technical section, if the technical section can process the after-sales problem, the remote processing is performed, if the technical section cannot process the after-sales problem, the circulation section judges whether the remote processing is possible, if the technical section or the circulation quality section cannot process the after-sales problem, the customer service returns the product and feeds back the customer service, the customer service registers the feedback, notifies the customer service to start a contract such as maintenance or replacement in the logistics receiving process, submits the contract to the finance section for approval, generates a purchase or shipping plan when the customer passes, purchases and schedules the factory maintenance or replacement, performs logistics return, purchases and confirms the maintenance cost and notifies the customer whether the maintenance is possible, if the maintenance is returned to the customer, and if not returned to the customer. And if the product is qualified, attaching a detection report to carry out detailed delivery along with delivery, if the product is unqualified after quality inspection, judging whether the product is qualified by the circulation technical part, if the product is qualified, attaching a maintenance report, and if the product is unqualified, returning the logistics to the factory again.
It will be apparent to those skilled in the art that various modifications and variations can be made in the present application without departing from the spirit or scope of the application. Thus, if such modifications and variations of the present application fall within the scope of the claims and the equivalents thereof, the present application is intended to cover such modifications and variations.
It should be noted that the present application may be implemented in software and/or a combination of software and hardware, for example, using Application Specific Integrated Circuits (ASIC), a general purpose computer or any other similar hardware device. In one embodiment, the software programs of the present application may be executed by a processor to implement the steps or functions as described above. Likewise, the software programs of the present application (including associated data structures) may be stored on a computer readable recording medium, such as RAM memory, magnetic or optical drive or diskette and the like. In addition, some steps or functions of the present application may be implemented in hardware, for example, as circuitry that cooperates with the processor to perform various steps or functions.
Furthermore, portions of the present application may be implemented as a computer program product, such as computer program instructions, which when executed by a computer, may invoke or provide methods and/or techniques in accordance with the present application by way of operation of the computer. Program instructions for invoking the methods of the present application may be stored in fixed or removable recording media and/or transmitted via a data stream in a broadcast or other signal bearing medium and/or stored within a working memory of a computer device operating according to the program instructions. An embodiment according to the present application comprises an apparatus comprising a memory for storing computer program instructions and a processor for executing the program instructions, wherein the computer program instructions, when executed by the processor, trigger the apparatus to operate a method and/or a solution according to the embodiments of the present application as described above.
It will be evident to those skilled in the art that the present application is not limited to the details of the foregoing illustrative embodiments, and that the present application may be embodied in other specific forms without departing from the spirit or essential characteristics thereof. The present embodiments are, therefore, to be considered in all respects as illustrative and not restrictive, the scope of the application being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned. Furthermore, it is evident that the word "comprising" does not exclude other elements or steps, and that the singular does not exclude a plurality.

Claims (7)

1. An organizational management system for foreign trade, the system comprising: financial management module, market management module, acquisition and marketing management module, quality management module, logistics management module and after-sales management module, wherein,
the financial management module is used for managing accounts receivable, payment and invoice generation based on the financial request, supporting multi-exchange rate settlement and updating the exchange rate of the return bill of the month according to the monthly exchange;
the financial management module comprises a collection module, a payment module and an invoicing module, wherein the collection module is used for judging collection property according to a collection request of a client, and carrying out prepaid collection starting contract, ending or correlating a delivery plan to inform logistics delivery according to a judgment result, and the collection mode is as follows: counting accounts receivable according to clients, adding a payment record to each piece of account receivable information, pulling out account receivable information of all sales contracts of the clients in a client contract list after adding the payment record, editing the payment amount information of the payment record, selecting an existing receipt or directly generating a new receipt when the current receipt is stored in batches, creating the receipt when the prior receipt is created, adding the payment record in details of the receipt after the creation, wherein the receipt is edited temporary exchange rate when the receipt is recorded, and updating the exchange rate of the receipt in batches after the true payment;
the payment module is used for carrying out financial payment and rechecking according to the payment application, and inputting the rechecked result into the system; the billing module is used for billing according to the shipping plan of the customer;
the market management module is used for generating a contract comprising quotation based on the acquired customer information and product information and sending the contract to the financial management module;
the purchase and sale management module is used for purchasing commodities according to a purchase plan, determining product information of the purchased commodities, inquiring factory information from the product information, judging whether the factory meets requirements, recommending the factory according to the purchase plan, the product information and the factory information if yes, determining a supplier, determining a purchase contract with the supplier, sending the purchase contract to the financial management module for checking, registering the products purchased based on the purchase contract, and sending registration information to the logistics management module and the quality management module;
the quality management module is used for registering and checking received sales contracts and purchase contracts, notifying the logistics management module to carry out delivery according to the checking result, and feeding back the checking result to the sales management module;
the logistics management module is used for carrying out warehousing operation according to the received arrival bill and notifying the financial management module to carry out invoice making;
the after-sale management module is used for processing according to the after-sale request made by the customer.
2. The system of claim 1, wherein the collection module is configured to count a customer's requests for receipt and to add a collection record to each of the information for receipt, create a receipt based on the collection record, and update the rate information of the receipt in batches according to a predetermined time period.
3. The system of claim 1, wherein the market management module is configured to generate a contract for a customer based on collected customer information, wherein the customer information is determined by a customer return visit plan, a questionnaire, a sample reminder, and a quote track;
the market management module is used for determining a client quote based on the acquired product information, generating a contract based on the client quote, and determining a purchase plan and a travel plan based on the contract.
4. The system of claim 1, wherein the acquisition and distribution management module is configured to update a purchase plan for external processing based on the purchase contract, determine a time of arrival based on a historical and ordered delivery time and a supplier address, and perform a check-in based on the time of arrival.
5. The system of claim 1, wherein the quality management module is configured to check the received sales contract and purchase contract, and if the check result is unsatisfactory, add information that the product information is not satisfactory to the check-in information, and feed back a remedial measure of the check result to the sales management module, wherein the remedial measure includes replacement replenishment, return to the factory, or maintenance;
and if the goods checking result meets the requirement, carrying out shipment according to the goods checking result type, wherein the goods checking result type comprises a shipment plan class, a sustainable purchasing class and a part of problem available goods class.
6. The system of claim 1, wherein the logistics management module is configured to generate a delivery statement according to the goods and the contract matching, generate a delivery bill according to the delivery statement, and send the delivery bill to a mobile terminal or a PC terminal for checking and registering.
7. The system of claim 1, wherein the after-sales management module is configured to initiate a maintenance or refund contract when the product returns, submit the contract to the financial management module for approval, generate a new purchase or shipment plan after approval, determine whether the product needs maintenance according to the new purchase or shipment plan, if yes, determine whether the product is qualified after receiving the product via the factory maintenance logistics, and if yes, add a maintenance report to the shipment detail and perform shipment.
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