CN112735050B - Cabinet opening processing method, device and system based on intelligent cabinet - Google Patents
Cabinet opening processing method, device and system based on intelligent cabinet Download PDFInfo
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- CN112735050B CN112735050B CN202110049043.9A CN202110049043A CN112735050B CN 112735050 B CN112735050 B CN 112735050B CN 202110049043 A CN202110049043 A CN 202110049043A CN 112735050 B CN112735050 B CN 112735050B
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
- G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
- G07F17/13—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned the containers being a postal pick-up locker
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00571—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated by interacting with a central unit
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00896—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/002—Vending machines being part of a centrally controlled network of vending machines
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Abstract
The application discloses a cabinet opening processing method, device and system based on an intelligent cabinet, and relates to the technical field of intelligent cabinets. The method comprises the following steps: acquiring verification code information of a current login account; sending a self-service cabinet grid door opening request of a user, wherein the cabinet grid door opening request carries the verification code information, so that the safety verification of intelligent cabinet grid door opening is carried out according to the verification code information; and if the safety verification is successful, receiving response information of successful door opening of the cabinet lattice. The intelligent cabinet system can realize self-help application and opening of the cabinet by a user, reduces operations such as dialing of customer service calls and the like, further reduces waiting time of a pickup user, improves pickup efficiency of the intelligent cabinet, and reduces customer service pressure and cost.
Description
Technical Field
The application relates to the technical field of intelligent cabinets, in particular to a cabinet opening processing method, device and system based on an intelligent cabinet.
Background
The intelligent cabinet can be used for depositing and sending articles, and the articles stored in the intelligent cabinet can be taken out in a mode of inputting and taking out a piece code by a subsequent user.
Currently, the pick code can be automatically generated by the system or set by a distributor, and then sent to the pick user by the system, and the pick user opens the door in the intelligent cabinet to pick the pick by using the pick code.
However, the delivery code may be sent incorrectly, or the delivery staff may misplace the shelf while storing the delivery, which may result in the delivery user not being able to take the delivery. If the method is attempted to solve the problem by means of dialing a customer service telephone number and the like, the pickup efficiency is influenced, and the customer service pressure and the cost are increased.
Disclosure of Invention
In view of this, the present application provides a method, an apparatus, and a system for processing cabinet opening based on an intelligent cabinet, and mainly aims to solve the technical problems that the prior art may affect the pickup efficiency, and increase the customer service pressure and cost.
According to one aspect of the application, a cabinet opening processing method based on an intelligent cabinet is provided, which can be applied to a client side, and comprises the following steps:
acquiring verification code information of a current login account;
sending a self-service cabinet grid door opening request of a user, wherein the cabinet grid door opening request carries the verification code information, so that the safety verification of intelligent cabinet grid door opening is carried out according to the verification code information;
and if the safety verification is successful, receiving response information of successful door opening of the cabinet lattice.
According to another aspect of the application, a cabinet opening processing method based on an intelligent cabinet is provided, and can be applied to a service end side, and the method includes:
receiving a self-service cabinet grid opening request sent by a client, wherein the cabinet grid opening request carries verification code information of a current login account;
safety verification of opening of the intelligent cabinet grid is carried out according to the verification code information;
and if the safety verification is successful, sending response information of successful cabinet grid opening to the client.
According to another aspect of the present application, there is provided an intelligent cabinet-based cabinet opening processing apparatus, which is applicable to a client side, the apparatus including:
the acquisition module is used for acquiring the verification code information of the current login account;
the sending module is used for sending a self-service cabinet grid door opening request of a user, wherein the cabinet grid door opening request carries the verification code information, so that the safety verification of intelligent cabinet grid door opening is carried out according to the verification code information;
and the receiving module is used for receiving response information of successful cabinet grid opening if the safety verification is successful.
According to another aspect of the present application, there is provided an intelligent cabinet-based open cabinet processing apparatus, applicable to a service end side, the apparatus including:
the system comprises a receiving module, a processing module and a display module, wherein the receiving module is used for receiving a self-service cabinet grid opening request of a user sent by a client, and the cabinet grid opening request carries verification code information of a current login account;
the checking module is used for carrying out safety checking on the opening of the intelligent cabinet grid according to the verification code information;
and the sending module is used for sending response information of successful cabinet grid opening to the client if the safety verification is successful.
According to yet another aspect of the present application, there is provided a storage medium having stored thereon a computer program which, when executed by a processor, implements the above-described intelligent cabinet-based locker handling method applicable to a client side.
According to still another aspect of the present application, there is provided a client device, including a storage medium, a processor, and a computer program stored on the storage medium and executable on the processor, where the processor executes the computer program to implement the above-mentioned intelligent cabinet-based locker handling method applicable to the client side.
According to yet another aspect of the present application, there is provided a storage medium having stored thereon a computer program which, when executed by a processor, implements the above-described intelligent cabinet-based locker handling method applicable to a service end side.
According to still another aspect of the present application, a server device is provided, which includes a storage medium, a processor, and a computer program stored on the storage medium and executable on the processor, and the processor executes the computer program to implement the above intelligent cabinet-based locker handling method applicable to the server side.
According to still another aspect of the application, an open cabinet processing system based on an intelligent cabinet is provided, which comprises: the client device and the server device.
By means of the technical scheme, compared with the traditional mode, the method, the device and the system for processing the cabinet opening based on the intelligent cabinet can achieve self-service application of the user for opening the cabinet, specifically can obtain verification code information of a current login account number and send a self-service cabinet grid opening request of the user if the conditions that a pickup code is mistakenly sent or cabinet grids are misplaced when a delivery person stores the parts exist and the like, can achieve successful opening of the applied cabinet grid after the safety verification of intelligent cabinet grid opening is successfully carried out according to the verification code information at the background, and solve the problem that the pickup user cannot pick up the parts. The operations of calling a customer service telephone and the like are reduced, the waiting time of a pickup user can be reduced, the pickup efficiency of the intelligent cabinet is improved, and the customer service pressure and cost are reduced.
The foregoing description is only an overview of the technical solutions of the present application, and the present application can be implemented according to the content of the description in order to make the technical means of the present application more clearly understood, and the following detailed description of the present application is given in order to make the above and other objects, features, and advantages of the present application more clearly understandable.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
fig. 1 shows a schematic flow chart of a cabinet opening processing method based on an intelligent cabinet provided in an embodiment of the present application;
fig. 2 is a schematic diagram illustrating an example style of an intelligent cabinet provided by an embodiment of the present application;
fig. 3 is a schematic flowchart illustrating another cabinet opening processing method based on an intelligent cabinet according to an embodiment of the present application;
FIG. 4 is a schematic flowchart illustrating an example scenario provided in an embodiment of the present application;
fig. 5 shows a schematic structural diagram of an intelligent cabinet-based open cabinet processing apparatus according to an embodiment of the present application;
fig. 6 is a schematic structural diagram illustrating another cabinet opening processing apparatus based on an intelligent cabinet according to an embodiment of the present application;
fig. 7 shows a schematic structural diagram of an open cabinet processing system based on an intelligent cabinet according to an embodiment of the present application.
Detailed Description
The present application will be described in detail below with reference to the accompanying drawings in conjunction with embodiments. It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict.
The technical problems that the piece taking efficiency is influenced, and the customer service pressure and the cost are increased in the prior art are solved. The embodiment provides a cabinet opening processing method based on an intelligent cabinet, as shown in fig. 1, which can be applied to a client side of a pickup user, and the method includes:
The intelligent cabinet can be unmanned, the cabin check equipment that has the electronic lock for putting in building, house, garden, specifically can be the storage equipment of storage takeaway food, express delivery article etc. as shown in fig. 2, contains the multiunit cabinet body, like A, B, C, D group cabinet bodies, and every internal a plurality of cabinet check that have of group cabinet. The current login account may be an account currently logged in at the client side, and the client of the execution main body of the embodiment of the present side may be configured at the smart terminal side of a pickup user, such as a smart phone, a tablet computer, a smart watch, a smart bracelet, and the like.
The current login account can be a platform account of a platform where the order bound by the file counter is located. The verification code information may be verification code information of user communication information of the login account, where the user communication information may be information of a mobile phone number, a mailbox, and the like of the user, and correspondingly, the verification code information may be a verification code of a mobile phone number, a mailbox, and the like of the current login account, for example, the verification code may be sent to the mobile phone number, the mailbox, and the like, and then the received verification code is input by the user or automatically filled by the system, so as to obtain the verification code information of the current login account.
And 102, the client sends a self-service cabinet grid opening request of the user.
For this embodiment, a self-service cabinet grid opening request of a user may be sent to a background server, and the server may be a background server of the intelligent cabinet control system. The cabinet grid opening request can carry verification code information of a current login account number, so that the background server side can conduct safety verification of intelligent cabinet grid opening according to the verification code information of the current login account number. Specifically, a series of safety wind control means such as whether the verification code is correct or not can be verified, and the door opening can be completed through automatic wind control means verification of a background service end system. On one hand, the user does not need to wait for accessing the customer service voice telephone, and the abnormity is solved by self; on the other hand, the customer service pressure and the cost of the platform can be greatly reduced, and further the operation cost of enterprises is reduced.
And 103, if the safety verification is successful, the client receives response information that the cabinet grid is successfully opened.
If the safety verification of the background server side is successful, response information of successful door opening of the cabinet grids can be returned to the client side, and the response information specifically comprises cabinet grid identification of the door opening cabinet grids, the position of the door opening cabinet grids in the intelligent cabinet, the information of successful door opening of the cabinet grids in the self-service application, and the like. After the client receives the response information of the cabinet grid door opening success, corresponding prompt information can be output to prompt the pickup user to apply for the cabinet grid door opening success, and the prompt information can be output in the forms of characters, pictures, audio, video, light, vibration and the like.
Compared with the traditional mode at present, the method for processing the cabinet opening based on the intelligent cabinet can realize self-service application of the user for the cabinet opening if the conditions that the pickup code is mistakenly sent or the cabinet grids are misplaced when a delivery person stores the parts exist, can specifically acquire the verification code information of the current login account number, and sends the self-service cabinet grid opening request of the user, and can realize successful opening of the applied cabinet grid after the safety verification of the intelligent cabinet grid opening according to the verification code information is successful at the background, thereby solving the problem that the pickup user can not pick up the parts. The number of operations of calling a customer service telephone and the like is reduced, the waiting time of a pickup user can be reduced, the pickup efficiency of the intelligent cabinet is improved, and the customer service pressure and cost are reduced.
Further, as a refinement and an extension of the specific implementation of the above embodiment, in an actual scene, it may be that the distributor sends an incorrect pickup code to the pickup user, which causes a pickup error and fails to pick up the user's own article. Therefore, in the system for retrieving articles by self-service provided by this embodiment, optionally, an instant communication between the pickup user and the delivery personnel may be established, so that the pickup user may contact the delivery personnel at the first time when the pickup fails, and acquire a correct pickup code to pick up the articles. Even if the delivery personnel put the cabinet check by mistake, also can provide actual deposit a cabinet check position or roughly position etc. by the delivery personnel through this kind of optional mode, conveniently get a user and seek the actual deposit cabinet check of oneself article, and then be convenient for apply for by oneself and open appointed cabinet check etc..
Correspondingly, optionally, the cabinet lattice door opening request may further carry a cabinet lattice identifier of a target cabinet lattice requested to be opened (for example, a cabinet lattice number of a cabinet lattice requested to be opened by a user in a self-service manner), so that if the security check passes, the cabinet door of the target cabinet lattice corresponding to the cabinet lattice identifier is triggered to be opened; correspondingly, the step 103 of receiving, by the client, the response message indicating that the cabinet lattice is successfully opened may specifically include: and receiving response information of successful door opening of the target cabinet grid.
In this embodiment, the cabinet check cabinet door of intelligence cabinet can be for translucent or transparent pattern, and the user can directly look over the article of depositing inside the cabinet check, if user's own article, can apply for the cabinet check of appointed cabinet check (target cabinet check promptly) by oneself and open, is convenient for retrieve user's own article more accurately.
Further, in order to facilitate timely guiding the user to open the cabinet door for storing the articles by self-service application of a door opening mode when the user inputs the pickup code and fails to pick up the articles, optionally, before step 101, the method of the embodiment may further include: sending a pickup request carrying pickup code information; if the taking of the part fails, outputting prompt information that the user can open the door by himself, wherein the prompt information can also comprise a prompt that the user needs to open the cabinet door of which cabinet grid, such as 'please input the cabinet number that you want to open the door'; and acquiring the cabinet lattice identification input by the user, namely the cabinet lattice identification of the target cabinet lattice requiring door opening.
Because the condition that the user uses for the first time probably exists, so can attach some novice guide's information or use instruction information etc. to instruct a user of getting to open the cabinet check cabinet door that oneself article were actually deposited through applying for the mode of retrieving by oneself, accelerate user's operating efficiency, and then improve user's the efficiency of getting.
Since the user communication information (information such as the mobile phone number and the mailbox of the user) of the current login account may be changed, in order to accurately acquire the verification code information of the current login account, the security check can be accurately performed by the background server, optionally, step 101 may specifically include: if the user communication information of the current login account is changed, prompting to input new user communication information, and acquiring verification code information by using the new user communication information; and if the user communication information of the current login account is not changed, acquiring the verification code information by using the user communication information.
For example, whether a mobile phone number of a user bound to the current login account is changed or not is judged, and if the mobile phone number of the user is not changed, the verification code is sent to the mobile phone number. When the mobile phone number of the pickup user receives the short message of the verification code, the user can select to manually fill the verification code on the client side, or the client side can directly read the received short message when having enough authority, and then the received verification code can be automatically filled. Therefore, the client can obtain the verification code information of the current login account through the filled verification code.
And if the mobile phone number of the user is changed, prompting to input a new mobile phone number, and then performing the similar process of acquiring the verification code by using the new mobile phone number so as to acquire the verification code information of the current login account.
In an actual scenario, it is also possible that the security check of the background server fails when the self-service application is made for opening the cabinet lattice, and correspondingly, the method of this embodiment may further include: and if the safety verification fails, receiving response information of the failure of opening the door of the cabinet grid and other path information of the opening of the cabinet grid. Other routing information may include one or more ways, such as contacting a customer service item, contacting a distributor again, and so forth. Through the optional mode, after the safety verification fails, the user can be quickly guided to take the parts from the intelligent cabinet through other ways, and the waiting time of the user is shortened.
In the above embodiment, the content of the processing procedure based on an intelligent cabinet for opening a cabinet is described at a client side, and further, to fully illustrate the implementation of this embodiment, this embodiment further provides another processing method based on an intelligent cabinet for opening a cabinet, which can be applied to a server side, as shown in fig. 3, and the method includes:
The cabinet grid opening request carries the verification code information of the current login account.
The server in this embodiment can be a background server that performs security check on the self-service cabinet grid opening application of the user, and can be configured on the intelligent cabinet side or the cloud side. After the safety verification succeeds, the intelligent cabinet can be triggered to open the cabinet door of the corresponding cabinet grid. The process of the specific security check may execute the process shown in step 202.
And 202, carrying out safety check on the opening of the intelligent cabinet grid according to the verification code information of the current login account.
Optionally, step 202 may specifically include: judging whether the verification code information of the current login account is correct or not; if the verification code information is correct, safety verification of cabinet grid opening is carried out according to whether a pickup record of the intelligent cabinet exists in the current login account of the client; and if the verification code information is wrong, determining that the safety verification fails.
In this embodiment, the verification code is judged to be correct, that is, whether the verification code sent to the mobile phone number of the login account number of the client or the mailbox is consistent with the verification code carried in the cabinet grid opening request or not is judged, if the verification code is inconsistent with the verification code carried in the cabinet grid opening request, the verification code is wrong, the safety check fails, and response information of the cabinet grid opening failure is returned to the client; if the check codes are consistent, the verification codes are correct, and other wind control means can be continuously checked for safety, such as safety check of opening the door of the cabinet grid according to whether the current login account has a pickup record of the intelligent cabinet.
In the practical application scene, because the intelligent cabinet is generally put in environment use such as building, house, garden, and the intelligent cabinet in a region can be used by the user in this region many times usually, consequently when the user applies for the cabinet check to open by oneself, this user should have the record of getting of this intelligent cabinet (the probability that the code of getting appears promptly for the first time using this intelligent cabinet is unusual is extremely low), promptly before this application, this user very probably should use this intelligent cabinet to get the piece. Therefore, safety verification of opening the door of the cabinet grid can be carried out according to whether the current login account has the pickup record of the intelligent cabinet, and wind control safety verification can be relatively accurately realized. The attacker can be effectively prevented from carrying out malicious self-service application and opening the cabinet.
Illustratively, the safety check of the cabinet grid opening is performed according to whether the current login account of the client has the pickup record of the intelligent cabinet, which specifically includes: if the current login account of the client has a pickup record of the intelligent cabinet, carrying out safety verification of cabinet grid door opening according to the self-service request door opening times accumulated by the current login account of the client in the current time period; and if the current login account does not have the pickup record of the intelligent cabinet, determining that the security verification fails.
In an actual application scenario, an attacker may use the same login account number to apply for a self-service cabinet grid for opening a door many times, which not only consumes system resources, but also may cause the loss of articles stored in the intelligent cabinet. Therefore, the safety verification of cabinet grid door opening needs to be carried out on the self-service request door opening times accumulated in the current time period of the current login account of the client, so that an attacker is limited to use the same login account to carry out self-service application for cabinet grid door opening for multiple times, and the corresponding safety is ensured.
For example, the safety check of opening the door of the cabinet grid is performed according to the self-service request door opening times accumulated by the current login account of the client in the current time period (such as the current day) (not only the self-service door opening request provided by the current intelligent cabinet, but also the self-service door opening requests provided by other intelligent cabinets), which may specifically include: judging whether the accumulated self-service request door opening times are larger than or equal to a preset threshold (the threshold can be preset, and for example, the threshold can be 2 times); if the accumulated self-service request door opening times are larger than or equal to a preset threshold value, determining that the safety verification fails; and if the accumulated self-service door opening request times are smaller than a preset threshold value, determining that the safety verification is successful.
Further, the cabinet grid door opening request can also carry a cabinet grid identifier of a target cabinet grid requiring door opening; the safety verification is performed according to the cabinet grids opened by the user. Optionally, step 202 may further include: inquiring whether a storage order bound to a target cabinet lattice is an order in a target platform or not by using a cabinet lattice identifier of the target cabinet lattice requiring door opening, wherein the target platform is a platform which has the authority to acquire order information; if the storage order is the order in the target platform, judging whether the user communication information of the current login account is the user communication information registered in the target platform; if the user communication information of the current login account is the user communication information registered in the target platform or the storage order is not the order in the target platform, carrying out safety verification of the intelligent cabinet grid opening according to the verification code information; and if the user communication information of the current login account is not the user communication information registered in the target platform, determining that the security verification fails.
For example, as shown in fig. 2, the cabinet lattice requested to be opened by the user is the 10 # cabinet lattice, and first, it is determined whether the storage order bound to the 10 # cabinet lattice is an order in the platform a that has the right to acquire order information, and if the storage order is not an order in the platform a but an order in the platform B, security verification can be performed through a series of verification methods such as checking whether the verification code is correct; if the storage order is the order in the platform A, further deep security verification can be specifically carried out, whether the mobile phone number of the account number of the current login account number of the user is the mobile phone number registered in the platform A or not is judged, if the mobile phone number is the mobile phone number registered in the platform A, the safety verification can be carried out continuously through a series of verification modes such as whether the verification code is correct or not and the like if the mobile phone number is normal; if the mobile phone number is not the mobile phone number registered in the platform A and the 10 cabinet lattice contains corresponding articles of the order form in the platform A, the situation that abnormity exists is shown, the user tries to take the articles across the platforms, so that the interception can be carried out in time, and the safety verification fails.
In this embodiment, in order to prevent malicious file fetching, the backend server may perform further security verification in addition to a series of verification methods such as verifying whether the verification code is correct. For example, if the user has the right to obtain the order information bound by the storage case lattice, whether the order information is consistent with the mobile phone number of the user who applies for self-help opening the case or not can be judged through the mobile phone number and the like of the user corresponding to the order information, and if the order information is consistent with the mobile phone number of the user who applies for self-help opening the case, the article of the storage case lattice is the article of pickup of the user; if the verification result is inconsistent with the verification result, the user tries to take the articles of other people, and the malicious behavior can be effectively intercepted in a verification failure mode.
Furthermore, in this embodiment, the feedback opinion information of the user may be collected to locate the user who maliciously takes out the stored part of another person, the feature information (such as a mobile phone number, a login account number, a used terminal device, and the like) of the user is stored, and the blacklist information is generated through analysis, so that the subsequent request of self-service application and opening of the user is filtered and screened by using the blacklist information, and the security is improved.
And 203, if the safety verification is successful, sending response information of successful cabinet grid opening to the client.
If the safety verification is successful, the server side can trigger to send a door opening instruction of the target cabinet lattice to the intelligent cabinet, and if door opening failure information of the target cabinet lattice is received, the server side can retry to send the door opening instruction in order to improve the success rate of the cabinet lattice door opening; and if the successful door opening information of the target cabinet lattice is received, sending response information of successful door opening of the cabinet lattice to the client.
For convenience of understanding of the specific implementation process of the method in each embodiment, the following application scenarios are given, but not limited to the following:
in the takeaway scene, the intelligent cabinet can get the cupboard for intelligence, and in order to guarantee to deposit the safety of food article, the user only can get the cupboard check of meal code completion intelligent cabinet that the system was provided and open the door and get meal. And if the food taking code is sent wrongly or the distributor misplaces the cabinet grids, the food taking user cannot take the food. If the solution is attempted by means of dialing a customer service telephone and the like, the meal taking efficiency is influenced, and the customer service pressure and the cost are increased.
In order to solve the problems, based on the method of the embodiment, the door opening permission can be transferred to the user side, the request of malicious door opening is intercepted through a wind control means, the problem that the user has abnormal food taking is solved, and meanwhile, the operation cost of a company is reduced. When the user retrieves the food through the cabinet number, the system can perform mobile phone number verification, food taking record verification, whether the grid-stored food is the food in a target platform (platform with authority to obtain order information) docked by the system, whether the function is used for more than 2 times today, and other pneumatic control verifications.
As shown in fig. 4, firstly, the user can contact the distributor through the self-service system, send instant messaging message or telephone communication and the like to get the correct meal fetching code, and if the meal fetching code is wrong, the user can apply for opening the door by self; the method comprises the steps that 1, a cabinet number to be opened is output, a user inputs the cabinet number according to a prompt, and actually, the cabinet door of the intelligent food cabinet is transparent or semitransparent, so that the user can directly see the food belonging to the user; the system acquires whether the mobile phone number of the current account number is changed, if so, a new mobile phone number can be input to acquire the verification code, and if not, the verification code can be directly acquired by using the mobile phone number; after the verification code and the cabinet number requesting for opening the door are obtained, door opening operation can be triggered, and a background judges whether an order bound under the cabinet number is an order in a target platform or not; if the order is in the target platform, directly verifying whether the verification code is correct, if not, judging whether the mobile phone number is the mobile phone number registered in the platform, if so, verifying whether the verification code is correct, and if not, storing the order item in the target platform in the cabinet lattice, wherein the order item belongs to cross-platform meal taking, does not support taking and can prompt to contact customer service; after verification of the verification code, safety verification such as whether a site (intelligent food taking cabinet) food taking record exists or not, whether forced door opening times of all sites are less than or equal to 2 times or not can be performed, and after verification is successful, a cabinet door of a target cabinet lattice corresponding to the opened door can be triggered, so that self-service food taking of a user is realized.
Compared with the traditional mode at present, if there is a pickup code sending error, or the conditions such as misplacing cabinet lattices when a delivery person stores the parts occur, the embodiment can realize self-service application and opening of the cabinet by the user, specifically can acquire the verification code information of the current login account, and send a self-service cabinet lattice door opening request of the user, after the safety verification of intelligent cabinet lattice door opening is successfully carried out according to the verification code information at the background, the successful door opening of the applied cabinet lattice can be realized, and the problem that the pickup user can not pick up the parts is solved. The number of operations of calling a customer service telephone and the like is reduced, the waiting time of a pickup user can be reduced, the pickup efficiency of the intelligent cabinet is improved, and the customer service pressure and cost are reduced.
Further, as a specific implementation of the method shown in fig. 1, this embodiment provides an intelligent cabinet-based open cabinet processing apparatus applicable to a client side, as shown in fig. 5, the apparatus includes: an acquisition module 31, a sending module 32 and a receiving module 33.
The obtaining module 31 is configured to obtain verification code information of the current login account;
the sending module 32 is configured to send a self-service cabinet grid opening request of a user, where the cabinet grid opening request carries the verification code information, so that security verification of intelligent cabinet grid opening is performed according to the verification code information;
and the receiving module 33 is configured to receive response information that the cabinet lattice door is successfully opened if the security verification is successful.
In a specific application scenario, optionally, the cabinet lattice door opening request further carries a cabinet lattice identifier of a target cabinet lattice requiring door opening, so that if the safety check is passed, a cabinet door of the target cabinet lattice corresponding to the cabinet lattice identifier is triggered to be opened; correspondingly, the receiving module 33 is specifically configured to receive response information that the target cabinet lattice is successfully opened.
In a specific application scenario, the apparatus further comprises: an output module;
the sending module 32 is further configured to send a pickup request carrying pickup code information;
the output module is used for outputting prompt information that the user can open the door by self if the pickup fails;
the obtaining module 31 is further configured to obtain the counter identifier input by the user.
In a specific application scenario, the obtaining module 31 is specifically configured to prompt to input new user communication information if user communication information of a current login account is changed, and obtain verification code information by using the new user communication information; and if the user communication information of the current login account is not changed, acquiring verification code information by using the user communication information.
In a specific application scenario, the receiving module 33 is further configured to receive response information that the cabinet compartment fails to open the door and other path information of the cabinet compartment that opens the door if the security check fails.
It should be noted that other corresponding descriptions of the functional units related to the cabinet opening processing apparatus based on an intelligent cabinet, which is applicable to the user client side and provided by this embodiment, may refer to the corresponding description of the method in fig. 1, and are not described herein again.
Further, as a specific implementation of the method shown in fig. 3, an embodiment of the present application provides an intelligent cabinet-based open cabinet processing apparatus applicable to a service end side, as shown in fig. 6, the apparatus includes: a receiving module 41, a checking module 42 and a sending module 43.
The receiving module 41 is configured to receive a cabinet grid door opening request sent by a client, where the cabinet grid door opening request carries verification code information of a current login account;
the checking module 42 is used for performing safety checking of the intelligent cabinet grid opening according to the verification code information;
and the sending module 43 is configured to send response information that the cabinet lattice door is successfully opened to the client if the security verification is successful.
In a specific application scenario, the checking module 42 is specifically configured to determine whether the verification code information is correct; if the verification code information is correct, safety verification of cabinet grid opening is carried out according to whether the current login account has a pickup record of the intelligent cabinet; and if the verification code information is wrong, determining that the safety verification fails.
In a specific application scenario, the checking module 42 is further specifically configured to, if the current login account has a pickup record of the intelligent cabinet, perform security check of cabinet grid door opening according to the self-service request door opening times accumulated by the current login account in the current time period; and if the current login account does not have the pickup record of the intelligent cabinet, determining that the safety verification fails.
In a specific application scenario, the checking module 42 is further specifically configured to determine whether the accumulated self-service request door opening times is greater than or equal to a preset threshold; if the accumulated self-service request door opening times are larger than or equal to a preset threshold value, determining that the safety verification fails; and if the accumulated self-service request door opening times are smaller than a preset threshold value, determining that the safety verification is successful.
In a specific application scene, the cabinet grid door opening request also carries a cabinet grid identifier of a target cabinet grid requiring door opening; the checking module 42 is specifically further configured to query, by using the cabinet lattice identifier, whether a storage order bound to the target cabinet lattice is an order in a target platform, where the target platform is a platform having an authority to obtain order information; if the storage order is the order in the target platform, judging whether the user communication information of the current login account is the user communication information registered in the target platform; if the user communication information of the current login account is the user communication information registered in the target platform, or the storage order is not the order in the target platform, performing safety verification of intelligent cabinet grid opening according to the verification code information; and if the user communication information of the current login account is not the user communication information registered in the target platform, determining that the security verification fails.
In a specific application scenario, the sending module 43 is specifically configured to send a door opening instruction of the target cabinet lattice to the intelligent cabinet; if receiving the door opening failure information of the target cabinet grid, retrying to send the door opening instruction; and if the successful door opening information of the target cabinet lattice is received, sending response information of successful door opening of the cabinet lattice to the client.
It should be noted that other corresponding descriptions of the functional units related to the cabinet compartment door opening prompting device applicable to the intelligent cabinet at the server side provided in this embodiment may refer to the corresponding description of the method in fig. 3, and are not described herein again.
Based on the method shown in fig. 1, correspondingly, the embodiment of the present application further provides a storage medium, on which a computer program is stored, and the computer program, when executed by a processor, implements the above-mentioned intelligent cabinet-based opening processing method applicable to the user client side shown in fig. 1. Based on the method shown in fig. 3, another storage medium is further provided in an embodiment of the present application, where a computer program is stored on the storage medium, and when the computer program is executed by a processor, the method for processing cabinet opening based on an intelligent cabinet applicable to a service end side as shown in fig. 3 is implemented.
Based on such understanding, the technical solution of the present application may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a usb disk, a removable hard disk, or the like), and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device, or the like) to execute the method of the various implementation scenarios in the present application.
Based on the method shown in fig. 1 and the virtual device embodiment shown in fig. 5, in order to achieve the above object, an embodiment of the present application further provides a client device, which may be a tablet computer, a smart phone, a smart watch, a smart bracelet, or other network devices, and the client device includes a storage medium and a processor; a storage medium for storing a computer program; a processor for executing a computer program to implement the above-mentioned intelligent cabinet-based locker processing method applicable to the user client side as shown in fig. 1.
Based on the method shown in fig. 3 and the virtual device embodiment shown in fig. 6, in order to achieve the above object, the embodiment of the present application further provides a server device, which may specifically be a server, a computer device, an intelligent cabinet management device, and the like. The apparatus includes a storage medium and a processor; a storage medium for storing a computer program; a processor for executing a computer program to implement the above-mentioned intelligent cabinet-based open cabinet processing method applicable to the service end side as shown in fig. 3.
Optionally, both the two entity devices may further include a user interface, a network interface, a camera, a Radio Frequency (RF) circuit, a sensor, an audio circuit, a WI-FI module, and the like. The user interface may include a Display screen (Display), an input unit such as a keypad (Keyboard), etc., and the optional user interface may also include a USB interface, a card reader interface, etc. The network interface may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface), etc.
Those skilled in the art will appreciate that the physical device structures of the client device and the server device provided in the present embodiment do not constitute a limitation to the two physical devices, and may include more or fewer components, or combine some components, or arrange different components.
The storage medium may further include an operating system and a network communication module. The operating system is a program that manages the hardware and software resources of the two physical devices described above, supporting the operation of the information processing program as well as other software and/or programs. The network communication module is used for realizing communication among components in the storage medium and communication with other hardware and software in the information processing entity device.
Based on the above, further, an embodiment of the present application further provides an open cabinet processing system based on an intelligent cabinet, as shown in fig. 7, the system includes a server device 51, a client device 52; the server 51 may be configured on the cloud side.
Therein, the client device 52 may be used to execute the method as shown in fig. 1, and the server device 51 may be used to execute the method as shown in fig. 3.
The client device 52 may be configured to obtain the verification code information of the current login account; and sending a self-service cabinet grid opening request of the user to the server device 51, wherein the verification code information is carried in the cabinet grid opening request.
The server device 51 is configured to receive a cabinet grid opening request sent by the client device 52 and used for user self-service, where the cabinet grid opening request carries verification code information of a current login account; safety verification of opening of the intelligent cabinet grid is carried out according to the verification code information; if the security check is successful, a response message that the cabinet lattice door opening is successful is sent to the client device 52.
The client device 52 may also be configured to receive a response message indicating that the cabinet door is successfully opened if the security check is successful.
Through the above description of the embodiments, those skilled in the art will clearly understand that the present application can be implemented by software plus a necessary general hardware platform, and can also be implemented by hardware. Through the technical scheme who uses this embodiment, compare with present traditional mode, if there is the code of getting to send the mistake, perhaps the delivery person misplaces when depositing the piece the circumstances such as cabinet check take place, this embodiment can realize that the user applies for the uncork by oneself, can specifically acquire the identifying code information of current login account number, and send the self-service cabinet check of user and open the door request, after the security verification that intelligence cabinet check was opened according to this identifying code information at the background succeeds, the cabinet check that can realize applying opens the door successfully, the problem that the user of getting can't get the piece is solved. The operations of calling a customer service telephone and the like are reduced, the waiting time of a pickup user can be reduced, the pickup efficiency of the intelligent cabinet is improved, and the customer service pressure and cost are reduced.
Those skilled in the art will appreciate that the drawings are merely schematic representations of preferred embodiments and that the blocks or flowchart illustrations are not necessary to practice the present application. Those skilled in the art can understand that the modules in the device in the implementation scenario may be distributed in the device in the implementation scenario according to the implementation scenario description, and may also be located in one or more devices different from the present implementation scenario with corresponding changes. The modules of the implementation scenario may be combined into one module, or may be further split into a plurality of sub-modules.
The above application serial numbers are for description purposes only and do not represent the superiority or inferiority of the implementation scenarios. The above disclosure is only a few specific implementation scenarios of the present application, but the present application is not limited thereto, and any variations that can be made by those skilled in the art are intended to fall within the scope of the present application.
Claims (17)
1. A cabinet opening processing method based on an intelligent cabinet is applied to a scene of failure in inputting pickup codes and picking up articles, and is characterized by comprising the following steps:
sending a pickup request carrying pickup code information; if the pickup fails, outputting prompt information that the user can open the door by self;
acquiring verification code information of a current login account;
sending a self-service cabinet grid door opening request of a user, wherein the cabinet grid door opening request carries the verification code information, so that the safety verification of the intelligent cabinet grid door opening is carried out according to the verification code information;
and if the safety verification is successful, receiving response information of successful door opening of the cabinet lattice.
2. The method according to claim 1, wherein the cabinet grid opening request further carries a cabinet grid identifier of a target cabinet grid requiring door opening, so that if the security check passes, a cabinet door of the target cabinet grid corresponding to the cabinet grid identifier is triggered to be opened;
the receiving of the response information that the cabinet lattice door opening is successful specifically includes:
and receiving response information of successful door opening of the target cabinet grid.
3. The method according to claim 2, wherein before the obtaining of the verification code information of the current login account, the method further comprises:
sending a pickup request carrying pickup code information;
if the pickup fails, outputting prompt information that the user can open the door by self;
and acquiring the cabinet identification input by the user.
4. The method according to claim 1, wherein the obtaining of the verification code information of the current login account specifically includes:
if the user communication information of the current login account is changed, prompting to input new user communication information, and acquiring verification code information by using the new user communication information;
and if the user communication information of the current login account is not changed, acquiring verification code information by using the user communication information.
5. The method of claim 1, further comprising:
and if the safety verification fails, receiving response information of the failure of the cabinet grid opening and other path information of the cabinet grid opening.
6. A cabinet opening processing method based on an intelligent cabinet is applied to a scene of failure in inputting a pickup code and picking up a pickup, and is characterized by comprising the following steps:
receiving a self-service cabinet grid door opening request of a user sent by a client, wherein the cabinet grid door opening request carries verification code information of a current login account;
safety verification of opening of the intelligent cabinet grid is carried out according to the verification code information;
and if the safety verification is successful, sending response information of successful cabinet grid opening to the client.
7. The method according to claim 6, wherein the performing of the security check of the intelligent cabinet compartment door opening according to the verification code information specifically comprises:
judging whether the verification code information is correct or not;
if the verification code information is correct, safety verification of cabinet grid opening is carried out according to whether the current login account has a pickup record of the intelligent cabinet;
and if the verification code information is wrong, determining that the safety verification fails.
8. The method according to claim 7, wherein the safety check of the cabinet grid opening according to whether the current login account has the pickup record of the intelligent cabinet specifically comprises:
if the current login account has the pickup record of the intelligent cabinet, carrying out safety verification of cabinet grid door opening according to the self-service request door opening times accumulated by the current login account in the current time period;
and if the current login account does not have the pickup record of the intelligent cabinet, determining that the security verification fails.
9. The method according to claim 8, wherein the safety check of the cabinet grid door opening is performed according to the self-service request door opening times accumulated in the current time period by the current login account, and specifically comprises:
judging whether the accumulated self-service request door opening times are larger than or equal to a preset threshold value or not;
if the accumulated self-service request door opening times are larger than or equal to a preset threshold value, determining that the safety verification fails;
and if the accumulated self-service door opening request times are smaller than a preset threshold value, determining that the safety verification is successful.
10. The method according to claim 6, wherein the cabinet grid door opening request further carries a cabinet grid identifier of a target cabinet grid requiring door opening;
according to carry out the safety check that intelligence cabinet check opened door according to identifying code information specifically includes:
inquiring whether a storage order bound by the target cabinet lattice is an order in a target platform or not by using the cabinet lattice identifier, wherein the target platform is a platform which has authority to obtain order information;
if the storage order is the order in the target platform, judging whether the user communication information of the current login account is the user communication information registered in the target platform;
if the user communication information of the current login account is the user communication information registered in the target platform or the storage order is not the order in the target platform, performing safety verification of the intelligent cabinet grid opening according to the verification code information;
and if the user communication information of the current login account is not the user communication information registered in the target platform, determining that the security verification fails.
11. The method according to claim 10, wherein if the security check is successful, sending a response message that the cabinet lattice door opening is successful to the client, specifically comprising:
sending a door opening instruction of the target cabinet grid to the intelligent cabinet;
if receiving the door opening failure information of the target cabinet grid, retrying to send the door opening instruction;
and if the successful door opening information of the target cabinet lattice is received, sending response information of successful door opening of the cabinet lattice to the client.
12. The utility model provides a processing apparatus that opens cabinet based on intelligence cabinet is applied to the scene that the sign indicating number was got in the input and a failure is got, its characterized in that includes:
the sending module is used for sending a pickup request carrying pickup code information;
the output module is used for outputting prompt information that the user can open the door by self if the pickup fails;
the acquisition module is used for acquiring the verification code information of the current login account;
the sending module is used for sending a self-service cabinet grid opening request of a user, wherein the cabinet grid opening request carries the verification code information, so that the safety verification of the intelligent cabinet grid opening is carried out according to the verification code information;
and the receiving module is used for receiving response information of successful cabinet grid opening if the safety verification is successful.
13. The utility model provides a processing apparatus that opens cabinet based on intelligence cabinet is applied to the scene that the sign indicating number was got in the input and a failure is got, its characterized in that includes:
the system comprises a receiving module, a storage module and a processing module, wherein the receiving module is used for receiving a self-service cabinet grid door opening request of a user sent by a client, and the cabinet grid door opening request carries verification code information of a current login account;
the checking module is used for carrying out safety checking on the opening of the intelligent cabinet grid according to the verification code information;
and the sending module is used for sending response information of successful cabinet grid opening to the client if the safety verification is successful.
14. A storage medium having stored thereon a computer program, wherein the computer program, when executed by a processor, implements the intelligent cabinet-based opening processing method of any one of claims 1 to 11.
15. A client device comprising a storage medium, a processor and a computer program stored on the storage medium and executable on the processor, wherein the processor implements the method of any one of claims 1 to 5 when executing the computer program.
16. A server device comprising a storage medium, a processor and a computer program stored on the storage medium and executable on the processor, characterized in that the processor implements the method of any one of claims 6 to 11 when executing the computer program.
17. The utility model provides a processing system opens cabinet based on intelligence cabinet which characterized in that includes: a client device as claimed in claim 15 and a server device as claimed in claim 16.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110049043.9A CN112735050B (en) | 2021-01-14 | 2021-01-14 | Cabinet opening processing method, device and system based on intelligent cabinet |
| CN202211130478.7A CN115457709B (en) | 2021-01-14 | 2021-01-14 | Intelligent cabinet-based cabinet opening processing method, device and system |
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| CN202110049043.9A CN112735050B (en) | 2021-01-14 | 2021-01-14 | Cabinet opening processing method, device and system based on intelligent cabinet |
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| CN202211130478.7A Division CN115457709B (en) | 2021-01-14 | 2021-01-14 | Intelligent cabinet-based cabinet opening processing method, device and system |
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| CN113470265B (en) * | 2021-09-03 | 2022-06-21 | 浙江口碑网络技术有限公司 | Intelligent cabinet and method and device for storing and taking articles in intelligent cabinet |
| CN114255547A (en) * | 2021-12-16 | 2022-03-29 | 无锡玖千工品供应链管理有限公司 | Material receiving and returning method of intelligent cabinet |
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| CN114724312B (en) * | 2022-05-16 | 2022-09-20 | 北京三快在线科技有限公司 | Cabinet opening method, device and equipment of storage cabinet and computer readable storage medium |
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| CN115457709A (en) | 2022-12-09 |
| CN112735050A (en) | 2021-04-30 |
| CN115457709B (en) | 2023-12-22 |
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