CN112686636A

CN112686636A - Table information output method and device, electronic equipment and readable storage medium

Info

Publication number: CN112686636A
Application number: CN202011642286.5A
Authority: CN
Inventors: 孙宁
Original assignee: Beijing Sankuai Online Technology Co Ltd
Current assignee: Beijing Sankuai Online Technology Co Ltd
Priority date: 2020-12-31
Filing date: 2020-12-31
Publication date: 2021-04-20

Abstract

The application provides a table information output method and device, an electronic device and a readable storage medium. The method is applied to a table information output device installed on a table, and comprises the following steps: inquiring whether the table information corresponding to the table identification of the table stored in the cashier device is updated or not, wherein the table information comprises at least one of the following: table state information, dish information and serving progress information; when the table information corresponding to the table identification of the table stored in the cashier device is updated, acquiring the updated table information; the table information currently output by the table information output means is updated to the updated table information. By the method, the user can timely acquire the latest information of the current table through the table information output device, the dependence on waiters when acquiring the table information is reduced, the phenomenon of insufficient service caused by the problems of insufficient manpower of waiters and the like in the peak time of dining is avoided, the turnover rate of customers is reduced, and the dining experience of the user is optimized.

Description

Table information output method and device, electronic equipment and readable storage medium

Technical Field

The embodiment of the application relates to the technical field of data processing, in particular to a table information output method and device, electronic equipment and a readable storage medium.

Background

The table in the restaurant is an important component of the lobby and is the closest restaurant facility to the customer and waiters. The table state is important for the client and the waiter, the client can know the serving schedule and the self-dining state by knowing the table state, and the waiter can better provide service for the client by knowing the table state.

In the related art, the state of the table can be checked on the cashier device of the restaurant and the handheld terminal of the waiter, but a customer cannot know the real-time state of the table and information such as the serving sequence and the making progress of the ordered dishes, and the waiter is required to inquire the waiter, namely, the waiter finishes operations such as dish progress inquiry or dish urging, dish serving rhythm adjustment and the like. However, during peak dining, the problem of insufficient manpower or inconsistent communication of the waiters may cause the waiters to have no service, which seriously reduces the dining experience of the customers.

Disclosure of Invention

The embodiment of the application provides a table information output method and device, an electronic device and a readable storage medium.

A first aspect of the present application provides a table information output method applied to a table information output apparatus mounted on a table, the method including:

inquiring whether table information corresponding to the table identification of the table stored in the cashier device is updated or not, wherein the table information comprises at least one of the following: table state information, dish information and serving progress information;

when the table information corresponding to the table identification of the table stored in the cashier device is updated, acquiring the updated table information;

and updating the table information currently output by the table information output device to the updated table information.

Optionally, the method further comprises:

detecting an adjusting operation of a user for at least one dish in the dishes;

according to the adjustment operation, dish information corresponding to the current table is updated;

outputting updated dish information corresponding to the current table;

and sending the updated dish information corresponding to the current table to the cash register.

Optionally, according to the adjustment operation, the dish information corresponding to the current table is updated, where the update includes at least one of:

according to the serving sequence adjustment operation, updating the serving sequence of each dish corresponding to the current table;

according to the dish adjusting operation, adding corresponding dishes or reducing corresponding dishes in the dish information corresponding to the current table, or adjusting the number of each dish included in the dish information corresponding to the current table;

and updating the serving time of each dish in the dish information corresponding to the current table according to the serving time adjusting operation.

Optionally, the method further comprises:

determining and outputting the current table state information;

wherein, different state information corresponds to different display modes; the state information of the current table and the dish information corresponding to the current table correspond to different information output areas respectively.

A second aspect of the present application provides a table information processing method applied to a cash register device, including:

generating corresponding table information respectively aiming at the table identification of each table;

and sending the table information corresponding to each table identification to the communication device of the corresponding table so as to enable the information output device of the corresponding table to output the table information.

Optionally, the method further comprises:

receiving updated dish information sent by the communication devices of the tables;

and storing the updated dish information corresponding to each table.

Optionally, the method further comprises:

receiving table state updating information sent by a first preset terminal;

updating the state of the corresponding table according to the table state updating information;

storing the updated table state;

and transmitting the stored updated table state to the communication device of the corresponding table so that the information output device of the corresponding table outputs the updated table state.

Optionally, the method further comprises:

receiving dish updating information sent by a second preset terminal and/or a kitchen terminal;

according to the dish updating information, updating corresponding dish information or serving progress information;

storing the updated dish information or the updated serving progress information;

and sending the stored updated dish information or the updated serving schedule information to the communication device of the corresponding table so that the information output device of the corresponding table outputs the updated dish information or the updated serving schedule information.

A third aspect of the present application provides a table information output apparatus, the apparatus including:

the system comprises an inquiry module, an inquiry module and a checkout device, wherein the inquiry module is used for inquiring whether table information corresponding to a table identifier of a table stored in the checkout device is updated or not, and the table information comprises at least one of the following: table state information, dish information and serving progress information;

the acquisition module is used for acquiring updated table information when the table information corresponding to the table identification of the table stored in the cash register device is updated;

and the first updating module is used for updating the table information currently output by the table information output device into the updated table information.

Optionally, the apparatus further comprises:

the detection module is used for detecting the adjustment operation of a user for at least one dish in each dish;

the second updating module is used for updating the dish information corresponding to the current table according to the adjusting operation;

the output module is used for outputting updated dish information corresponding to the current table;

and the first sending module is used for sending the updated dish information corresponding to the current table to the cash register device.

Optionally, the apparatus further comprises:

the determining module is used for determining and outputting the state information of the current table;

A fourth aspect of the present application provides a computer readable storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the method according to the first aspect of the present application.

A fifth aspect of the present application provides an electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor when executing implementing the steps of the method according to the first aspect of the present application.

A sixth aspect of the present application provides a table information processing apparatus applied to a cash register device, including:

the generating module is used for respectively generating corresponding table information aiming at the table identification of each table;

and the second sending module is used for sending the table information corresponding to each table identifier to the communication device of the corresponding table so as to enable the information output device of the corresponding table to output the order information.

Optionally, the apparatus further comprises:

the first receiving module is used for receiving the updated dish information sent by the communication devices of the tables;

and the first storage module is used for storing the updated dish information corresponding to each table.

Optionally, the apparatus further comprises:

the second receiving module is used for receiving the table state updating information sent by the first preset terminal;

the third updating module is used for updating the state of the corresponding table according to the table state updating information;

the second storage module is used for storing the updated table state;

and the third sending module is used for sending the stored updated table state to the communication device of the corresponding table so as to enable the information output device of the corresponding table to output the updated table state.

Optionally, the apparatus further comprises:

the third receiving module is used for receiving the dish updating information sent by the second preset terminal and/or the kitchen terminal;

the fourth updating module is used for updating corresponding dish information or serving progress information according to the dish updating information;

the third storage module is used for storing updated dish information or updated serving schedule information;

and the fourth sending module is used for sending the stored updated dish information or the updated serving schedule information to the communication device of the corresponding table so as to enable the information output device of the corresponding table to output the updated dish information or the updated serving schedule information.

A seventh aspect of the present application provides a computer readable storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the method according to the second aspect of the present application.

An eighth aspect of the present application provides an electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor when executing implementing the steps of the method according to the second aspect of the present application.

Through the table information output method, whether the table information corresponding to the table identification of the table stored in the cashier device is updated or not is firstly inquired, and the table information comprises at least one of the following: table state information, dish information and serving schedule information. When the table information corresponding to the table identifier of the table stored in the cashier device is updated, the updated table information is acquired. And finally, updating the table information currently output by the table information output device into updated table information. By the method, a user can timely acquire the latest information of the current table through the table information output device and the progress status of each dish in the order, and compared with the scheme that the table information can be acquired only by a waiter in the related technology, the method has the advantages that the dependency on the waiter when the table information is acquired is remarkably lowered, the phenomenon of insufficient service caused by the problems of insufficient manpower of the waiter and the like in the peak time of dining is avoided, the dining experience of the user is optimized while the turnover rate of the client is reduced.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings needed to be used in the description of the embodiments of the present application will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art that other drawings can be obtained according to these drawings without inventive exercise.

Fig. 1 is a schematic diagram of a table information output system according to an embodiment of the present application;

fig. 2 is a schematic diagram of another table information output system according to an embodiment of the present application;

fig. 3 is a schematic diagram of another table information output system according to an embodiment of the present application;

fig. 4 is a flowchart illustrating a table information output method according to an embodiment of the present application;

FIG. 5 is a table information display result diagram according to an embodiment of the present disclosure;

fig. 6 is a flowchart illustrating another table information processing method according to an embodiment of the present application;

fig. 7 is a block diagram illustrating a table information output apparatus according to an embodiment of the present application;

fig. 8 is a block diagram of another table information output device according to an embodiment of the present application.

Detailed Description

The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some, but not all, embodiments of the present application. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

Before describing the table information output method of the present application, a table information output system that implements the table information output method of the present application will be described first.

Fig. 1 is a schematic diagram of a table information output system according to an embodiment of the present application. Referring to fig. 1, the table information output system 100 of the present application may include: and the communication device 101 is used for receiving order information corresponding to the current table, wherein the order information comprises serving schedule information of each dish. And the information output device 102 is used for outputting the order information corresponding to the current table.

In this embodiment, the table is located inside the restaurant and is used for the user to have meals, and the user mainly refers to a customer in the restaurant. Each table is disposed with a table device for a user to obtain information and perform operations, for example, the user may obtain order information of the current table through the table device, or call a waiter, etc. The communication means 101 and the information output means 102 are integrated in the table device. The communication device 101 is responsible for data communication with an external device. After receiving the order information corresponding to the current table input by the external device, the communication device 101 transmits the order information to the information output device 102, so that the information output device 102 outputs the order information.

Illustratively, after customer a sits on table X, table X may obtain current order information of table X, i.e., order information of customer a (including progress information of each of dishes 1 to 3), from an external device through communication means 101, and output the order information of customer a through information output means 102. In this manner, customer a may know the progress information of each of dishes 1 to 3 through the table device, or call a waiter to adjust the dish information, etc.

Through this embodiment, the user can directly learn the dish information in the order and know the progress of each dish in time through current table, optimizes user's experience of having dinner.

Fig. 2 is a schematic diagram of another table information output system according to an embodiment of the present application. Referring to fig. 2, the table information output system 100 of the present application may further include: and the information input device 103 is used for detecting the adjustment operation of the user aiming at least one dish in each dish. And the information processing device 104 is used for updating the order information corresponding to the current table according to the adjustment operation. The information output device 102 is further configured to output updated order information corresponding to the current table. The communication device 101 is further configured to send the updated order information corresponding to the current table to the order management server or the preset terminal.

In the present embodiment, the information input device 103 and the information processing device 104 may also be integrated in the table device of the table. The information input device 103 is responsible for recognizing information input by a user, and the information processing device 104 is used for processing the input information.

The user can adjust the dishes in the order information on the table device of the table, the table device detects the adjustment operation of the user for the target dish (any one of the plurality of dishes) through the information input device 103, then sends the adjustment operation to the information processing device 104, and the information processing device 104 updates the order information of the user according to the adjustment operation. After the update is completed, the table device outputs the updated order information through the information output device 102, and simultaneously transmits the updated order information to the order management server or the preset terminal through the communication device 101. The order management server is used for managing order information of all users, and the preset terminal mainly refers to a handheld terminal of staff in a restaurant, such as a waiter terminal.

In one embodiment, the updating of the order information corresponding to the current table according to the adjustment operation may include at least one of: according to the serving sequence adjustment operation, updating the serving sequence of each dish in the order information corresponding to the current table; according to the dish adjusting operation, adding corresponding dishes or reducing corresponding dishes in the order information corresponding to the current table, or adjusting the number of each dish included in the order information corresponding to the current table; and updating the serving time of each dish in the order information corresponding to the current table according to the serving time adjusting operation.

In this embodiment, the operation of adjusting the dishes by the user may include: adjusting the order of serving dishes, adding dishes, deleting dishes, adjusting the number of dishes, adjusting the serving time of each dish, and the like, which is not particularly limited in this embodiment.

Fig. 3 is a schematic diagram of another table information output system according to an embodiment of the present application. Referring to fig. 3, the table information output system 100 of the present application may further include: the order management server 105, the order management server 105 includes: the storage module 1051 is configured to store the received orders, the table identifier corresponding to each order, and updated order information corresponding to each table. A sending module 1052, configured to send the order information corresponding to each table identifier to a communication device or a preset terminal of the corresponding table. A receiving module 1053, configured to receive the updated order information sent by the communication device of each table.

In the present embodiment, the order management server 105 is mainly responsible for data storage and data communication. All terminal devices (e.g., table devices, attendant terminals, kitchen terminals, etc.) in the restaurant may be communicatively coupled to the order management server 105, transmit information to the order management server 105, or receive information transmitted by the order management server 105. The order management server 105 may be used as a transfer server between all terminal devices in the restaurant, that is, the order management server 105 is responsible for sorting information reported by all terminal devices, and then sends the sorting result to a required terminal device.

The order management server 105 is provided with a plurality of functional modules, including a storage module 1051, a sending module 1052 and a receiving module 1053. The storage module 1051 may be configured to store the received orders, the table identifier corresponding to each order, and the updated order information corresponding to each table. The sending module 1052 may be configured to send the order information corresponding to each table identifier to the communication device or the preset terminal of the corresponding table, and the receiving module 1053 may be configured to receive the updated order information sent by the communication device of each table.

In one embodiment, a processing module 1054 may also be disposed in the order management server 105, as shown in FIG. 3. The receiving module 1053 is further configured to receive table state update information sent by a preset terminal, and/or receive order update information sent by a kitchen terminal; the processing module 1054 is configured to update the state of the corresponding table according to the table state update information, and/or update the information of the corresponding order according to the order update information; the storage module 1051 is further configured to store the updated table state and/or the updated order information; the sending module 1052 is further configured to send the stored updated table status and/or updated order information to the communication device of the corresponding table, so that the information output device of the corresponding table outputs the updated table status and/or updated order information.

In the present embodiment, the order management server 105 may obtain status update information of each table from the attendant terminal. After the waiter in the restaurant attends to the customer, the waiter terminal can update the state of the table where the customer sits, and the table state can include: open (customer is consuming, not paying), idle (table is idle, not consuming), occupied (customer paid, but not yet leaving), reserved (ordered by customer), cleanable (customer left, waiting for cleaning), etc. Next, the order management server 105 may transmit the table state update information to the processing module 1054, and update the state of the corresponding table stored in the storage module 1051 through the processing module 1054. For example, after the customer enters table X, the attendant may record the state of table X as open in the attendant terminal and then send the updated state of table X to processing module 1054. The processing module 1054 updates the table X recorded in the storage module 1051 to open. After that, the transmission module 1052 transmits the updated table state to the communication device of the table X so that the information output device of the table X outputs the updated state of the table X.

The order management server 105 may also obtain order update information for each order from the back end terminal. When the staff in the kitchen prepares the dishes, the meal order of each dish can be adjusted according to the actual situation, for example, when the raw material of a certain dish is not prepared, other dishes can be processed preferentially. The staff in the kitchen may report order update information to the order management server 105 through the kitchen terminal. The order management server 105 sends the order update information to the processing module 1054, and the processing module 1054 updates the information of the corresponding order stored in the storage module 1051. For example, after the staff in the kitchen adjusts the meal order of the dish 1, the dish 2, and the dish 3 of the order M corresponding to the table X to the dish 1, the dish 3, and the dish 2 in the kitchen terminal, the kitchen terminal sends the updated order information of the order M to the processing module 1054. The processing module 1054 adjusts the meal order of the dish 1, the dish 2, and the dish 3 of the order M recorded in the storage module 1051 to dish 1, dish 3, and dish 2. After that, the transmitting module 1052 transmits the updated order information of the order M to the communication device of the table X, so that the information output device of the table X outputs the information of each dish of the updated order M.

In conjunction with the above embodiments, in one implementation, the communication device 101 is further configured to determine whether the current table is associated with the user; the information processing device 104 is further configured to determine status information of the current table based on whether the current table is associated with the user.

In this embodiment, the state information of the table may also be determined according to whether the table is associated with the user. Multiple cameras may be deployed in the restaurant to capture images of the various tables and transmit the images to the order server 105. The order server 105 analyzes the images to determine whether a customer is seated at each table, and indicates that the current table is associated with the user if the customer is seated, or indicates that the current table is not associated with the user if no customer is seated. And then determining the real state of the table by combining the analysis result and the state information of the table reported by the attendant terminal. Illustratively, the state of table Y reported by the attendant terminal is on, but analyzing the image of table Y reveals that the customer is not seated, it can be determined that the state of table Y reported by the attendant terminal is incorrect (possibly due to the customer re-seating at another table), and therefore the order server 105 sends a report error prompt to the reported attendant terminal to prompt the attendant to re-confirm the table where the customer is located.

In combination with the above embodiments, in one implementation, the information output device 102 includes any one or more of the following: the audio output device is used for carrying out voice broadcast on the order information corresponding to the current table or the state information of the current table through voice; the projection module or the display module with a display screen is used for displaying the order information corresponding to the current table or the state information of the current table through the image; and the electronic table board is used for prompting the order information corresponding to the current table or the state information of the current table through vibration or ringing, or displaying the order information corresponding to the current table or the state information of the current table through display information.

In this embodiment, one or more of an audio output device, a projection module, a display module with a display screen, and an electronic table card may be provided in the information output device 102. Through the audio output device, the information output device can perform voice broadcast on the order information corresponding to the current table or the state information of the current table through voice. Through the projection module or the display module with the display screen, the information output device can display the order information corresponding to the current table or the state information of the current table through the image. Through the electronic table board, the information output device 102 may prompt the current order information or the current state information of the table through vibration or ringing, or display the current order information or the current state information of the table through the display information.

In one embodiment, the information output device 102 is further configured to output status information of the current table, where different status information corresponds to different display modes; the state information of the current table and the order information corresponding to the current table are respectively corresponding to different information output areas.

In this embodiment, when the information output device 102 includes a projection module or a display module having a display screen, the information output device 102 may further output status information of each table, where different status information corresponds to different display modes. In some status information, the information output device 102 needs to display the order information, and different display modes can be set for different order information displays, for example, different display areas can be set for different order information displays. The present embodiment does not specifically limit the display manner of the status information and the display manner of the order information.

The table information output method of the present application is applied to a table information output device, that is, the table device described above, and the table information output device includes the communication device 101, the information output device 102, the input device 103, and the information processing device 104 in the table information output system. The table information output method of the present application will be described in detail below. Fig. 4 is a flowchart illustrating a table information output method according to an embodiment of the present application. Referring to fig. 4, the table information output method of the present application may include the steps of:

step S41: inquiring whether table information corresponding to the table identification of the table stored in the cashier device is updated or not, wherein the table information comprises at least one of the following: table state information, dish information and serving schedule information.

In this embodiment, the cash register device is deployed in the restaurant, and the cash register device, namely, the aforementioned order server 105, is responsible for data storage and data communication in the restaurant. All terminal devices (e.g., table information output devices, hand-held terminals of waiters, kitchen terminals, etc.) in the restaurant may be in communication with the cash register device to send information to the cash register device or receive information sent by the cash register device. The cash register device can be used as a transfer server among all terminal devices in the restaurant, namely, the cash register device is responsible for collecting and arranging information reported by all the terminal devices in real time, and then sending an arrangement result to the required terminal devices.

The cash register device is provided with a plurality of functional modules, including a storage module, a sending module and a receiving module. The storage module can be used for storing all order information, table information and the like in the restaurant. The sending module is used for sending the information in the cash register device to the external device. The receiving module is used for receiving information sent by external equipment. The function of each functional module may be referred to specifically as the order server 105.

In the implementation, one table is provided with one table information output device. The table information output device periodically inquires the cashier device whether the table information of the table is updated. For example, the information output device of the station a inquires the cashier device whether the station information of the station a is updated every 5 minutes, and the information output device of the station B inquires the cashier device whether the station information of the station B is updated every 5 minutes. The table information may be one or more of table state information, dish information and serving schedule information, and the dish information and the serving schedule information may be obtained from order information of a customer at the table.

Wherein, the table state includes: open (customer is consuming, not paying), idle (table is idle, not consuming), occupied (customer paid, but not yet leaving), reserved (ordered by customer), cleanable (customer left, waiting for cleaning), etc. In case of opening or occupying, further comprising: the dishes are not full, the dishes are full, and the like. The dish information refers to information of each dish included in the user's order, such as the name of the dish, the number of copies, the amount (large, medium, small), the order of serving, and the like. The serving schedule information refers to the preparation schedule information of each dish contained in the user's order in the kitchen, such as non-preparation, starting preparation, about to be prepared, preparation completion, non-serving, serving and the like.

Step S42: and when the table information corresponding to the table identification of the table stored in the cash register device is updated, acquiring the updated table information.

In actual implementation, there may be various situations that cause the table information to be updated, for example, the user replaces the table again, the user adds new dishes at the time of dining, the user deletes dishes that have not been made at the time of dining, the user leaves the table after a meal, and the like, which is not specifically limited in this embodiment.

The cashier device is responsible for collecting and arranging the information reported by all the terminal devices in the restaurant in real time, so that the table information of each table stored in the cashier device can be regarded as the latest table information. When the cashier device receives the inquiry request sent by the table information output device, whether the table information of the target table in the inquiry request is updated or not can be detected, and if the table information is updated, the updated table information is sent to the table information output device of the target table as response information.

In this embodiment, the table information carries a timestamp of each update, and when the cashier device detects that the current timestamp of the table information of the target table is unchanged from the timestamp detected when the query request was last initiated, it may be determined that the table information of the target table is not updated. Of course, whether the table information of the target table is updated may also be detected by other methods, which is not particularly limited in this embodiment.

Step S43: and updating the table information currently output by the table information output device to the updated table information.

In specific implementation, the table information output device replaces the currently output table information with updated table information returned by the cash register device, so that a user can know the latest table information, know the order state in time and make subsequent decisions.

With the table information output method of this embodiment, it is first queried whether table information corresponding to a table identifier of a table stored in a cash register device is updated, where the table information includes at least one of: table state information, dish information and serving schedule information. When the table information corresponding to the table identifier of the table stored in the cashier device is updated, the updated table information is acquired. And finally, updating the table information currently output by the table information output device into updated table information. By the method, a user can timely acquire the latest information of the current table through the table information output device and the progress status of each dish in the order, and compared with the scheme that the table information can be acquired only by a waiter in the related technology, the method has the advantages that the dependency on the waiter when the table information is acquired is remarkably lowered, the phenomenon of insufficient service caused by the problems of insufficient manpower of the waiter and the like in the peak time of dining is avoided, the dining experience of the user is optimized while the turnover rate of the client is reduced.

In an implementation manner, in combination with the above embodiments, the present application further supports the user to adjust the dish information through the table information output device. Specifically, the table information output method of the present application may include the steps of:

detecting an adjusting operation of a user for at least one dish in the dishes;

outputting updated dish information corresponding to the current table;

In this embodiment, the user may adjust the dishes on the table information output device to change the dish information. After detecting the adjustment operation of the user for the dishes, the table information output device updates the dish information corresponding to the current table to the dish information changed by the user on one hand and sends the dish information changed by the user to the cash register device on the other hand according to the adjustment operation. After receiving the updated dish information, the cashier device sends the updated dish information to other terminals in the restaurant, such as a waiter terminal or a kitchen terminal, which need the information.

In this embodiment, the user can adjust the dishes on the table information output device, so that the user can make subsequent decisions in time according to the latest information of the current table and the progress status of each dish in the order, and the dining experience of the user is obviously optimized.

With reference to the foregoing embodiment, in an implementation manner, the present application further provides a method for a user to perform an adjustment operation on dish information, where the adjustment operation may include: the method comprises the steps of dish serving sequence adjusting operation, dish serving time adjusting operation, meal hastening operation and the like. Specifically, according to the adjustment operation, the dish information corresponding to the current table is updated, which includes any one of the following four conditions:

firstly, according to the serving sequence adjustment operation, updating the serving sequence of each dish corresponding to the current table.

In the present embodiment, the dish information of each dish includes a name of the dish, a number of the dishes, a serving order of each dish, a serving time of each dish, and the like, which is not particularly limited in the present embodiment.

When the user adjusts each dish in the order, the order of serving each dish can be adjusted. Illustratively, the serving sequence of each dish in the user's order is: dish 1, dish 2, dish 3, dish 4, the process of getting on the dish of dish 1-dish 4 is in order to be done, begin to make, do not make, and the process of making of dish 3 and dish 4 is not making this moment, if the user wants to prefer to get on dish 4, then can readjust the order of getting on the dish and be: dish 1, dish 2, dish 4, and dish 3.

And secondly, according to the dish adjusting operation, adding corresponding dishes or reducing corresponding dishes in the dish information corresponding to the current table, or adjusting the number of each dish included in the dish information corresponding to the current table.

Illustratively, the dishes in the user's order include: dishes 1 to 5, if a user wants to add the dish 6 in the dining process, the dish 6 can be newly added through the table information output device; if the user wants to delete the dish 4 which is not made yet in the dining process, the dish 4 can be deleted through the table information output device; if the user wants to modify the number of servings 5 from the original 2 to 1, the user can modify the number of servings 5 to 1 through the table information output device.

And thirdly, according to the dish serving time adjusting operation, updating the dish serving time of each dish in the dish information corresponding to the current table.

Illustratively, the predicted serving time of each dish in the order is as follows: 1-12:10 dishes, 2-12:13 dishes, 3-12:15 dishes and 4-12:15 dishes. If the user wants to modify the serving time of dish 4 to be 3-12:20, the table information output device can be operated to modify the serving time 12:15 of dish 4 to 12: 20.

And fourthly, the food reminding operation is performed, and the food reminding operation is performed on a certain dish by sending the food reminding to the cash register device, so that the cash register device sends the food reminding to a kitchen terminal or a server terminal.

For example, when a user has a meal, finds that the dish 3 in the order is late, selects the dish 3 on the table information output device, and clicks the meal hastening button to send a meal hastening reminder to the cash register device. After receiving the food reminding prompt, the cashier device sends the food reminding prompt to the kitchen terminal so as to prompt the staff in the kitchen to finish the making of the dish 3 and to serve the dish as soon as possible.

The embodiment provides various methods for the user to adjust the dish information, so that the user can adjust various dishes at any time according to the self requirements in the process of waiting for dining without depending on a waiter, the phenomena that the dishes are not on late and the serving sequence does not meet the expectation of the customer and the like are avoided, the turnover rate of the customer is reduced, and the dining experience of the user is optimized.

With reference to the foregoing embodiment, in one implementation, the table information processing method may further include:

determining and outputting the current table state information;

In this embodiment, when the table information output means outputs the table information through the display device, different display modes may be set in advance for different state information, for example, when the state of the table is open, the display interface may be displayed in white, when the state of the table is idle, the display interface may be displayed in green, when the state of the table is occupied, the display interface may be displayed in yellow, when the state of the table is predetermined, the display interface may be displayed in blue, and when the state of the table is clear, the display interface may be displayed in red. When the table is opened or occupied, dish information, serving schedule information and the like can be displayed on the display interface, and different dishes correspond to different display areas, which can be shown in fig. 5. Fig. 5 is a schematic diagram illustrating a table information display result according to an embodiment of the present application.

In fig. 5, area 1 is displayed white to indicate that the table is open, area 2 is the dish information of dish 1, area 3 is the serving schedule information of dish 1, area 4 is the dish information of dish 2, area 5 is the serving schedule information of dish 2, area 6 is the dish information of dish 3, and area 7 is the serving schedule information of dish 3. The user can see the dish information of each dish through the area 2, the area 4 and the area 6, for example, the display interface displays the dish 1, the dish 2 and the dish 3 in sequence, and can know that the order of serving the dish is the dish 1, the dish 2 and the dish 3. The user can see the dish serving progress of each dish through the area 3, the area 5 and the area 7, such as no dish, starting to make, about to make, making, no dish serving, dish serving and the like. In the opening or occupying state, when all dishes are in the dish serving progress, the area 1 can also display the word 'the dishes are full', otherwise, the word 'the dishes are not full'.

When a user needs to adjust the order of serving dishes, the user can directly select the dishes to be adjusted and drag the dishes, for example, the user needs to adjust the order of the dishes to be dish 1, dish 3 and dish 2, and can directly select dish 3 and drag the dish 3 to the back of dish 1. When a user needs to urge meal for the dish 1, the user can directly select the dish 1 and then click the meal urging button.

In a specific implementation, the table information output device may obtain the status information of each table through the cash register device, and the cash register device may obtain the status information of each table through information reported by other terminals (e.g., attendant terminals) in the restaurant.

In this embodiment, table information output device accessible different display modes show table information, not only make the user can know the current condition of having dinner better, still make waiter in the dining room in time learn the condition of having dinner of each table simultaneously, be favorable to waiter pertinence to provide service for the table, and then improve quality of service, promote user's experience of having dinner.

The application also provides another table information processing method which is applied to the cashier equipment. Fig. 6 is a flowchart illustrating another table information processing method according to an embodiment of the present application. Referring to fig. 6, the table information processing method may include the steps of:

step S61: and generating corresponding table information aiming at the table identification of each table.

Step S62: and sending the table information corresponding to each table identification to the communication device of the corresponding table so as to enable the information output device of the corresponding table to output the table information.

In this embodiment, the cashier device is provided with a virtual table for each table, and is configured to store table information corresponding to the table. Each virtual table has a table identification that is unique within the restaurant. The cashier device can actively send the changed table information to the corresponding table to be output when detecting that the table information of the table is changed each time. Alternatively, the cashier device may transmit the changed table information to the corresponding table to output the changed table information in response to an inquiry request from the table information output device. The present embodiment does not specifically limit how the cashier device transmits the table information to the table information output device.

Through the embodiment, the user can timely acquire the latest information of the current table through the table information output device and know the progress status of each dish in the order.

With reference to the foregoing embodiment, in one implementation manner, the table information output method of the present application may further include:

and storing the updated dish information corresponding to each table.

In this embodiment, the user may change the dish information through the table information output device to improve the dining experience of the user, which is specifically described above, and this embodiment is not described herein again.

receiving table state updating information sent by a first preset terminal;

storing the updated table state;

In this embodiment, the first preset terminal refers to a terminal that can determine the state information of the table. For example, the attendant terminal may determine the state information of the table according to a manual operation of the attendant, and thus the attendant terminal may be a first preset terminal. For another example, some intelligent image analysis devices may determine the state information of the table through the picture of the table, and thus, the intelligent image analysis devices may also be the first preset terminal. The present embodiment does not specifically limit the type of the first preset terminal.

The cashier device may actively transmit the changed table state to the information output device of the corresponding table to output the changed table state each time the changed table state is received. Alternatively, the cashier device may transmit the changed table state to the information output device of the corresponding table to output the state in response to a table information inquiry request from the table information output device. The present embodiment does not specifically limit how the cashier device transmits the table status to the table information output device.

In this embodiment, the second preset terminal is a terminal capable of updating the dish information of the dish or the serving schedule information. For example, the table information output device may change the dish information of the dish according to the user's operation, and thus the table information output device may be the second preset terminal. For another example, the server terminal may change the dish information of the dish according to the operation of the server, so the server terminal may also be a second preset terminal, and the server may perform the operation of changing the dish information according to the request of the user. For another example, the kitchen terminal may change the dish information of the dish or the serving schedule information according to the operation of the cook, and thus the kitchen terminal may also be a second preset terminal. The present embodiment does not specifically limit the type of the second preset terminal.

Through the table information output device, a waiter can conveniently know which tables are idle, so that customers can be guided to sit and open the tables; the table can be known which tables are preset and the number of the preset people is large, so that tables, chairs and tableware can be prepared in advance; the user can also know which table dishes are not full, so that the user can be appealed in time or the user can be helped to guide dish urging; and the system can also know which tables are checked out, which tables are not checked out and the like, so that the system is convenient for waiters to better service and restaurant management.

Through installation one in this application with the operable display device of cash register linkage on dining room table, table information output device promptly for the user can know the state of current table in real time, dish information, the progress of serving etc. and can accomplish the dish information of manual adjustment dish, the order of serving and urge operation such as dish through this table information output device, has improved dining room operating efficiency and user's experience of having dinner, and has reduced waiter's work load.

Based on the same inventive concept, an embodiment of the present application provides a table information output apparatus 700. Fig. 7 is a block diagram illustrating a table information output device according to an embodiment of the present invention. As shown in fig. 7, the apparatus 700 includes:

an inquiry module 701, configured to inquire whether table information corresponding to a table identifier of a table stored in a cash register device is updated, where the table information includes at least one of: table state information, dish information and serving progress information;

an obtaining module 702, configured to obtain updated table information when the table information corresponding to the table identifier of the table stored in the cash register device is updated;

a first updating module 703 is configured to update the table information currently output by the table information output device to the updated table information.

Optionally, the apparatus 700 further comprises:

Based on the same inventive concept, another embodiment of the present application provides a computer-readable storage medium, on which a computer program is stored, which when executed by a processor implements the steps in the method according to any of the above-mentioned embodiments of the present application.

Based on the same inventive concept, another embodiment of the present application provides an electronic device. The electronic device comprises a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the steps of the method according to any of the above embodiments of the present application when executed.

Based on the same inventive concept, an embodiment of the present application provides another table information output apparatus 800, which is applied to a cash register device. Fig. 8 is a block diagram illustrating a table information output device according to an embodiment of the present invention. As shown in fig. 8, the apparatus 800 includes:

a generating module 801, configured to generate corresponding table information for the table identifier of each table respectively;

a second sending module 802, configured to send the table information corresponding to each table identifier to a communication device of a corresponding table, so that an information output device of the corresponding table outputs order information.

Optionally, the apparatus 800 further comprises:

the second storage module is used for storing the updated table state;

Optionally, the apparatus 800 further comprises:

For the device embodiment, since it is basically similar to the method embodiment, the description is simple, and for the relevant points, refer to the partial description of the method embodiment.

The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.

As will be appreciated by one of skill in the art, embodiments of the present application may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

Embodiments of the present application are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing terminal to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing terminal to cause a series of operational steps to be performed on the computer or other programmable terminal to produce a computer implemented process such that the instructions which execute on the computer or other programmable terminal provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

While preferred embodiments of the present application have been described, additional variations and modifications of these embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including the preferred embodiment and all such alterations and modifications as fall within the true scope of the embodiments of the application.

Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or terminal that comprises the element.

The foregoing detailed description is directed to a table information output method, apparatus, storage medium, and electronic device, which are provided by the present application, and specific examples are applied herein to illustrate the principles and implementations of the present application, and the descriptions of the foregoing examples are only used to help understand the method and the core ideas of the present application; meanwhile, for a person skilled in the art, according to the idea of the present application, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present application.

Claims

1. A table information output method applied to a table information output apparatus mounted on a table, the method comprising:

2. The method of claim 1, further comprising:

detecting an adjusting operation of a user for at least one dish in the dishes;

outputting updated dish information corresponding to the current table;

3. The method of claim 2, wherein the updating of the dish information corresponding to the current table according to the adjustment operation comprises at least one of:

4. The method of claim 1, further comprising:

determining and outputting the current table state information;

5. A desk information processing method is applied to a cash register and comprises the following steps:

6. The method of claim 5, further comprising:

and storing the updated dish information corresponding to each table.

7. The method of claim 5, further comprising:

receiving table state updating information sent by a first preset terminal;

storing the updated table state;

8. The method of claim 5 or 7, further comprising:

9. A table information output apparatus, comprising:

10. A table information processing device, applied to a cash register, comprising:

11. An electronic device comprising a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor implements the table information output method of any one of claims 1 to 4 when executing the computer program.

12. A computer-readable storage medium on which a computer program is stored, characterized in that the program, when executed by a processor, implements the steps of the table information output method of any one of claims 1 to 4.

13. A desktop electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the method of processing desktop information according to any one of claims 5 to 8 when executing the computer program.

14. A computer-readable storage medium on which a computer program is stored, characterized in that the program, when executed by a processor, implements the steps of the table information processing method of any one of claims 5 to 8.