CN112200621A - Dish order processing system, method, electronic device and computer readable storage medium - Google Patents
Dish order processing system, method, electronic device and computer readable storage medium Download PDFInfo
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- 238000003860 storage Methods 0.000 title claims abstract description 15
- 230000010365 information processing Effects 0.000 claims abstract description 34
- 235000012054 meals Nutrition 0.000 claims description 63
- 238000007599 discharging Methods 0.000 claims description 18
- 238000004590 computer program Methods 0.000 claims description 16
- 238000004891 communication Methods 0.000 claims description 15
- 238000003672 processing method Methods 0.000 claims description 5
- 235000013305 food Nutrition 0.000 claims 1
- 230000007613 environmental effect Effects 0.000 abstract description 2
- 230000036541 health Effects 0.000 abstract description 2
- 239000000796 flavoring agent Substances 0.000 description 18
- 235000015277 pork Nutrition 0.000 description 15
- 241000251468 Actinopterygii Species 0.000 description 11
- 238000010586 diagram Methods 0.000 description 11
- 235000019634 flavors Nutrition 0.000 description 9
- 230000006870 function Effects 0.000 description 9
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F18/00—Pattern recognition
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
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- G06V20/60—Type of objects
- G06V20/68—Food, e.g. fruit or vegetables
Abstract
The application provides a dish order processing system, a method, an electronic device and a computer readable storage medium, wherein the dish order processing system comprises: dish recognition device, dish information processing device, dish information output device can improve the whole work efficiency of dining room kitchen, can also use manpower sparingly, need not to draw the dish person and draw the dish processing to the dish again, and then need not to reuse and sweep sign indicating number rifle or document and draw the dish for whole dish flow environmental protection health more. And the dish order processing system is adopted to replace manual dish arrangement, so that the intelligent dish arrangement system is more intelligent and efficient, and the fault caused by manual dish arrangement is avoided.
Description
Technical Field
The embodiment of the application relates to the technical field of information processing, in particular to a system and a method for processing a dish order, electronic equipment and a computer-readable storage medium.
Background
In the catering field, the general dish serving process in the prior art is as follows: after the dishes are delivered from the kitchen, the full-time dish dividing personnel divides the dishes into dishes, and the method comprises the following steps: printing a drawing menu through a kitchen printer, and then manually drawing the menu; or printing a kitchen menu with a bar code (or a two-dimensional code), and then scanning the code and dividing the dish; or clicking the consumption list through a dish dividing and product outputting interface to find the dish item which is being output and finish the dish dividing.
Therefore, in the existing dish discharging process, full-time dish drawing personnel are needed, manpower is wasted, and the manpower cost is increased. Still need draw the dish personnel to operate paper printing list, sweep sign indicating number rifle, electronic screen, complex operation and unhygienic.
Disclosure of Invention
The application provides a dish order processing system, a dish order processing method, an electronic device and a computer-readable storage medium, which can save labor cost and improve dish discharging and dish ordering efficiency in the existing catering process.
In order to solve the above problem, in a first aspect, an embodiment of the present application provides a dish order processing system, including:
the dish identification device is used for acquiring an image of a dish, identifying the image of the dish and determining information of the dish;
the dish information processing device is used for matching the dish information with dish information contained in each of a plurality of dish orders to obtain a target dish order to be placed, and performing dish placing operation on a dish corresponding to the dish information in the target dish order;
and the dish information output device is used for outputting the dish information and the meal taking information corresponding to the dish information.
Optionally, the dish identification device includes:
the image acquisition module is used for acquiring a dish image;
and the image identification module is used for identifying the collected dish images and determining the dish information.
Optionally, the dish information output device includes any one or more of the following:
the audio output module is used for carrying out voice broadcast on the dish information and the meal taking information corresponding to the dish information through voice;
the projection module is used for displaying the dish information and the meal taking information corresponding to the dish information through images or the display module is provided with a display screen;
the device is used for prompting the dish information and the meal taking information corresponding to the dish information through vibration or ringing, or displaying the dish information and the meal taking information corresponding to the dish information through display information, and the device is wearable equipment or an electronic table board.
Optionally, the system further comprises:
the communication module is used for sending the dish information and the meal taking information corresponding to the dish information to a first terminal; receiving matching error information returned by a second terminal, wherein the matching error information represents that the target dish order does not exist or does not contain the dish corresponding to the dish information;
and the dish information processing device is further used for matching the dish information with the dish information contained in each of the plurality of dish orders again according to the matching error information to obtain a new target dish order to be placed, and performing dish placing operation on the dish corresponding to the dish information in the new target dish order to be placed.
Optionally, the step of matching the dish information with the dish information included in each of the plurality of dish orders to obtain a target dish order to be placed includes:
determining at least one candidate dish order from a plurality of dish orders according to the dish information, wherein one candidate dish order comprises a dish corresponding to the dish information, and the dish discharging state of the dish is that no dish is discharged;
and determining the target dish order of the dish to be drawn according to the dish output progress information of the at least one candidate dish order.
Optionally, the step of determining the target dish order to be prepared according to the dish output progress information of the at least one candidate dish order includes:
and determining the target dish order to be placed according to the waiting time of the at least one candidate dish order and/or the quantity of dishes of which the dish placing states of the at least one candidate dish order are not placed.
Optionally, the system further includes a dish order management server, where the dish order management server specifically includes:
the storage module is used for storing the received dish orders, the waiting time of each dish order and the dish output state of each dish included in each dish order, wherein the dish output state comprises that no dish is output or the dish is output;
and the updating module is used for updating the dish discharging state of the dish corresponding to the dish information in the target dish order to be the discharged dish after the dish information processing device performs dish dividing operation on the dish corresponding to the dish information in the target dish order.
Optionally, the dish order management server further includes:
the communication module is used for receiving a dish returning request aiming at a target dish sent by a user terminal;
and the marking module is used for marking the target dish on the corresponding dish order as a returned dish according to the dish returning request.
Optionally, the dish order information further includes: generating client information of the dish order information; the communication module in the dish order management server is further configured to:
and receiving a dish output progress query request aiming at a preset dish order sent by a client corresponding to the client information, and sending the quantity of dishes which are not output in the dish output state of the preset dish order and/or the dish output state of each dish included in the preset dish order to the client.
In a second aspect, an embodiment of the present application provides a method for processing a menu order, including:
acquiring a dish image, identifying the dish image and determining dish information;
matching the dish information with dish information contained in each of a plurality of dish orders to obtain a target dish order to be placed;
carrying out dish dividing operation on dishes corresponding to the dish information in the target dish order;
and outputting the dish information and the meal taking information corresponding to the dish information.
Optionally, the outputting the dish information and the meal taking information corresponding to the dish information includes any one or more of:
carrying out voice broadcast on the dish information and the meal taking information corresponding to the dish information through voice;
displaying the dish information and the meal taking information corresponding to the dish information through an image;
prompting the dish information and the meal taking information corresponding to the dish information through vibration or ringing, or displaying the dish information and the meal taking information corresponding to the dish information through display information.
Optionally, the method further comprises:
sending the dish information and the meal taking information corresponding to the dish information to a first terminal;
receiving matching error information returned by a second terminal, wherein the matching error information represents that the target dish order does not exist or the target dish order does not contain dishes corresponding to the dish information;
and matching the dish information with the dish information contained in each of the plurality of dish orders again according to the matching error information to obtain a new target dish order to be placed, and placing the dish of the dish corresponding to the dish information in the new target dish order to be placed.
Optionally, the step of matching the dish information with the dish information included in each of the plurality of dish orders to obtain a target dish order to be placed includes:
determining at least one candidate dish order from a plurality of dish orders according to the dish information, wherein one candidate dish order comprises a dish corresponding to the dish information, and the dish discharging state of the dish is that no dish is discharged;
and determining the target dish order of the dish to be drawn according to the dish output progress information of the at least one candidate dish order.
Optionally, the step of determining the target dish order to be prepared according to the dish output progress information of the at least one candidate dish order includes:
and determining the target dish order to be placed according to the waiting time of the at least one candidate dish order and/or the quantity of dishes of which the dish placing states of the at least one candidate dish order are not placed.
Optionally, the method further comprises:
storing the received dish orders, the waiting time of each dish order and the dish discharge state of each dish included in each dish order, wherein the dish discharge state comprises that no dish is discharged or the dish is discharged;
after the dish information processing device conducts dish dividing operation on the dishes corresponding to the dish information in the target dish order, the dish discharging state of the dishes corresponding to the dish information in the target dish order is updated to be discharged.
Optionally, the method further comprises:
receiving a dish returning request aiming at a target dish sent by a user terminal;
and marking the target dish on the corresponding dish order as a returned dish according to the dish returning request.
Optionally, the method further comprises:
receiving a dish-out progress query request aiming at a preset dish order sent by a client, wherein the client is the client for generating the dish order information;
and sending the dish discharging state of the preset dish order to the client, wherein the dish discharging state of the preset dish order is the quantity of dishes which are not discharged and/or the dish discharging state of each dish included in the preset dish order.
In a third aspect, an embodiment of the present application further discloses an electronic device, which includes a memory, a processor, and a computer program stored on the memory and executable on the processor, and when the processor executes the computer program, the method for processing a dish order disclosed in the second aspect of the present application is implemented.
In a fourth aspect, embodiments of the present application provide a computer-readable storage medium, on which a computer program is stored, which, when executed by a processor, provides the steps of the dish order processing method disclosed in the second aspect of the present application.
The embodiment of the application has the following advantages:
adopt the dish order processing system that this application embodiment disclosed, include: the dish identification device, the dish information processing device and the dish information output device can automatically identify dishes finished in a kitchen, intelligently distribute the identified dishes and obtain meal taking information. Thereby improve the whole work efficiency in dining room back kitchen to, utilize dish order processing system, carry out automatic identification and distribution to the dish, can use manpower sparingly, need not to draw the dish person and draw the dish processing to the dish again, and then need not to reuse and sweep sign indicating number rifle or document and draw the dish, make whole dish flow environmental protection health more. And the dish order processing system is adopted to replace manual dish arrangement, so that the intelligent dish arrangement system is more intelligent and efficient, and the fault caused by manual dish arrangement is avoided.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings needed to be used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without inventive exercise.
Fig. 1 is a schematic structural diagram of a dish order processing system according to an embodiment of the present application;
fig. 2 is a schematic structural diagram of a dish order processing system according to an embodiment of the present application;
fig. 3 is a schematic structural diagram of a dish order processing system according to an embodiment of the present application;
fig. 4 is a flowchart of a method for processing a menu order according to an embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some, but not all, embodiments of the present application. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
As shown in fig. 1, the dish order processing system disclosed in the embodiment of the present application includes a dish identification device 110, a dish information processing device 120, and a dish information output device 130, where the dish identification device is configured to obtain an image of a dish, identify the image of the dish, and determine information of the dish; the dish information processing device is used for matching the dish information with dish information contained in each of a plurality of dish orders to obtain a target dish order to be placed, and performing dish placing operation on a dish corresponding to the dish information in the target dish order; and the dish information output device is used for outputting the dish information and the meal taking information corresponding to the dish information.
The step of drawing the dish specifically refers to specially marking the dish information of the dish which has been taken out in a corresponding order, for example, marking the dish information as "taken out".
The meal fetching information specifically refers to meal fetching information for restaurant service staff such as dish deliverers and waiters in the application, and at least comprises the following steps: the name of the dish and the number of the corresponding table.
In some embodiments of the present application, the dish recognition device is provided with image acquisition and image analysis functions. The dish identification device firstly acquires an image of a dish, and then identifies dish information by using an image identification system according to the acquired image of the dish.
The dish recognition device 110 includes: the image acquisition module is used for acquiring a dish image; and the image identification module is used for identifying the collected dish images and determining the dish information. The image acquisition module can be any one of cameras or cameras with image acquisition function in the prior art; the image recognition module can be any image recognition system with an image recognition function in the prior art.
The dish recognition device 110 is generally a fixing device arranged at a dish outlet window in a kitchen, after a kitchen worker finishes dishes, the dishes are placed in a container, then the container containing the dishes is placed in front of the dish recognition device, the dish recognition device 110 can automatically capture an image of the dishes, or the dish recognition device can capture an image of the dishes after receiving an image acquisition instruction, and the image acquisition instruction can be a voice instruction or a touch instruction and the like.
In some embodiments of the present application, the dish identification device 110 may also be a handheld mobile terminal (e.g., a mobile phone with image recognition software installed) with an image recognition function of a dish passer. The dish deliverer can use the handheld mobile terminal to complete collection of dish images.
After the acquisition of the dish image is completed, the dish recognition apparatus 110 recognizes the captured dish image using an image recognition system.
The dish identification device 110 sends the identified dish information to the dish information processing device 120, and the dish information processing device 120 matches the dish information with the dish information contained in each of the plurality of dish orders to obtain a target dish order of the to-be-placed dish, and performs a dish placing operation on the dish in the target dish order.
The step of matching the dish information with the dish information contained in each of the plurality of dish orders to obtain a target dish order to be placed includes:
determining at least one candidate dish order from a plurality of dish orders according to the dish information, wherein one candidate dish order comprises a dish corresponding to the dish information, and the dish discharging state of the dish is that no dish is discharged;
and determining the target dish order of the dish to be drawn according to the dish output progress information of the at least one candidate dish order.
Specifically, the dish information processing device 120 matches a plurality of dish orders containing the dish and having a status of not serving in the system according to the dish information, takes the dish orders as candidate orders, and then queries the serving schedule information of the candidate orders, and it can be understood that the serving schedule information may include: the number of dishes which have been served in the dish order, the number of dishes which have not been served, the waiting time of the dishes which have not been served, and the like.
And then determining a dish order with the highest priority as a target dish order according to the dish output progress information of the candidate orders.
Optionally, the step of determining the target dish order to be prepared according to the dish output progress information of the at least one candidate dish order includes:
and determining the target dish order to be placed according to the waiting time of the at least one candidate dish order and/or the quantity of dishes of which the dish placing states of the at least one candidate dish order are not placed.
The candidate dish order refers to all orders containing the dish.
In practical application, after at least one candidate dish order is determined, the priority of the candidate order can be determined according to the waiting time of the dish order in the candidate dish orders, so that the waiting time of each order can be reasonably arranged, and the overlong waiting time of part of orders is avoided.
Still taking the dish as "shredded pork with fish flavor" as an example for explanation, determining the order of the candidate dish includes: after the No. 03 table order, the No. 05 table order and the No. 13 table order, respectively acquiring the waiting time of the 'fish-flavor shredded pork' in the three orders, wherein the waiting time of No. 03 is 15 minutes, the waiting time of No. 05 is 11 minutes, and the waiting time of No. 13 is 7 minutes, and then distributing the dish to the No. 03 table with the longest waiting time. And determining the final meal taking information as 'fish-flavor shredded pork, table No. 03'.
The priority of the candidate order can be determined according to the quantity information of the unremoved dishes in each candidate dish order, so that some dish orders with small quantity of unremoved dishes can be completed as soon as possible, customers can complete dining as soon as possible, and the tension degree of the tables in the lobby is reduced.
Still taking the dish as "shredded pork with fish flavor" as an example for explanation, determining the order of the candidate dish includes: after the No. 03 table order, the No. 05 table order and the No. 13 table order, respectively acquiring the number of dishes which are not served in the three orders, wherein the number of the dishes which are not served is 1, the number of the dishes which are not served is 3 and the number of the dishes which are not served is 5, and then distributing the dishes to the No. 03 table with the least number of the dishes which are not served. And determining the final meal taking information as 'fish-flavor shredded pork, table No. 03'.
The wait period and the number of outstanding dishes may also be combined to determine the priority of the candidate order. The dish distribution is more reasonable, and the customer experience is improved.
Taking the example that the dish recognition device 110 is fixed at the dish outlet to automatically capture the dish image: the kitchen finishes the shredded pork with the fish flavor of the vegetable, does not need to inform the dish passer of what the finished vegetable is at present by loud sound, and only needs to put the vegetable into a dish and then put the dish into the dish outlet of the dish identification device 110, the image acquisition module of the dish identification device 110 automatically captures the image of the vegetable to obtain the image of the shredded pork with the fish flavor of the vegetable, and then uploads the image to the image identification module, and the image identification module identifies the image of the shredded pork with the fish flavor of the vegetable by using the image identification system to obtain the information of the vegetable, namely the shredded pork with the fish flavor.
Then, the dish identification device 110 sends the dish information of the 'fish-flavor shredded meat' to the dish information processing device 120, the dish information processing device matches the 'fish-flavor shredded meat', in the matching process, if only the 'fish-flavor shredded meat' is left in the order of the No. 03 table and no dish is produced, the dish is distributed to the No. 03 table, and meal taking information 'No. 03 table is generated, and the fish-flavor shredded meat' is sent to the dish information output device 130.
Optionally, the dish output device includes any one or more of the following:
the audio output module is used for carrying out voice broadcast on the dish information and the meal taking information corresponding to the dish information through voice;
the projection module is used for displaying the dish information and the meal taking information corresponding to the dish information through images or the display module is provided with a display screen;
the device is used for prompting the dish information and the meal taking information corresponding to the dish information through vibration or ringing, or displaying the dish information and the meal taking information corresponding to the dish information through display information, and the device is wearable equipment or an electronic table board.
In some embodiments of the present application, after the dish information processing device 120 completes matching of the dish information and the target dish order, the meal fetching information is generated, the dish information and the corresponding meal fetching information are sent to the dish output device 130, and the dish output device 130 may output the dish information and the corresponding meal fetching information in any one or more of the following manners:
report received dish information and the meal information of getting that corresponds through voice broadcast, for example, voice broadcast after confirming to get meal information: table No. 03, shredded pork with fish flavor.
Show the dish information that receives and the meal information of getting that corresponds through the display screen integrative with dish recognition device, for example: after the meal taking information is determined, displaying 'No. 03 table, shredded pork with fish flavor' on the display screen of the information output device.
The wearable device worn by the dish drawer prompts the received dish information and the corresponding meal taking information, for example: after the meal taking information is determined, the meal taking information is sent to wearable equipment worn by a meal drawer, the wearable equipment worn by the meal drawer vibrates or rings, and a '03 table, fish-flavor shredded meat' is displayed to remind a corresponding meal drawer to take meals.
In some embodiments of the present application, the dish identification device may be integrated into the same device as the dish information processing device, at this time, after the dish information processing device completes matching of the dish information and the target dish order, the meal fetching information is generated, the dish information and the corresponding meal fetching information are returned to the dish identification device, and the meal fetching information is output by the dish identification device.
In another embodiment of the present application, another dish order processing system is disclosed, including: a dish identifying device 210, a dish information processing device 220, a dish information output device 230 and a communication module 240. The communication module 240 is configured to send the dish information and the meal taking information corresponding to the dish information to a first terminal; receiving matching error information returned by a second terminal, wherein the matching error information represents that the target dish order does not exist or does not contain the dish corresponding to the dish information; and the dish information processing device is further used for matching the dish information with the dish information contained in each of the plurality of dish orders again according to the matching error information to obtain a new target dish order to be placed, and performing dish placing operation on the dish corresponding to the dish information in the new target dish order to be placed.
In practical applications, there may be a matching error, and therefore, after the matching of the dish information processing device 220 is completed, the communication module 240 sends the dish information and the meal taking information corresponding to the dish information to the first terminal, and the server or the client confirms the dish information according to the dish order information of the client, and if it is confirmed that the dish information does not exist in the dish order of the table, the matching error information is returned to the dish information processing device 220 through the second terminal, and after receiving the matching error information, the dish information processing device 220 matches the dish with the dish information included in each of the plurality of dish orders again to obtain a new target dish order to be placed, thereby performing a dish placing operation. Therefore, the system can perform the next dish-serving operation.
It should be noted that, in the embodiment of the present application, the first terminal and the second terminal may be different terminals. For example, the first terminal may include a terminal of an attendant and a terminal of a client, and after the meal fetching information is sent out, both the attendant and the client can confirm the meal fetching information, so that the second terminal returning the error information may be the terminal of the attendant or the terminal of the client.
Still taking the above example as an example, if the dish information processing device 220 generates dish information and meal retrieval information of "table 03, shredded pork with fish" and the information is sent to the handheld terminal of the attendant at table 03 through the communication module 240, and the attendant at table 03 confirms the information and finds that the dish information of "shredded pork with fish" is not present in the dish order at table 03, it confirms that the matching information is erroneous. Returns matching error information to the dish information processing device 220. After receiving the matching error information, the dish information processing device 220 matches the target dish order again for the "fish-flavor shredded pork" to the dish order information of the table No. 05. Then the dish information and the meal taking information of 'No. 05 table, shredded pork with fish flavor' are regenerated. And the dish information and the meal taking information are sent to a handheld terminal of an attendant at the No. 05 table through a communication module, and the attendant at the No. 05 table confirms that the matching information is correct, and then returns correct matching information. The dish information processing device 220 transmits the dish information and the meal fetch information to the dish information output device 230.
In another embodiment of the present application, another dish order processing system is disclosed, including: a dish recognition device 310, a dish information processing device 320, a dish information output device 330, and a dish order management server 340.
The dish order management server 340 specifically includes:
the storage module is used for storing the received dish orders, the waiting time of each dish order and the dish output state of each dish included in each dish order, wherein the dish output state comprises that no dish is output or the dish is output;
the updating module is used for updating the dish discharging state of the dish corresponding to the dish information in the target dish order to be a discharged dish after the dish information processing device conducts dish dividing operation on the dish corresponding to the dish information in the target dish order.
Specifically, the dish order management server 340 is configured to store each dish order placed by the client, store a real-time dish output state of each dish in each order, mark a dish state in which dish output has been completed as dish output, mark a dish state in which dish output is not yet in a waiting state as dish output, and calculate and store a waiting time length of each dish order. And is further configured to update the state of the dishes in the target dish order after the dish information processing device 320 performs the dish dividing operation on the dishes in the target dish order, and mark the dishes with completed dish dividing operation as outgoing dishes.
In another embodiment of the present application, the dish order management server 340 further includes:
the communication module is used for receiving a dish returning request aiming at a target dish sent by a user terminal;
and the marking module is used for marking the target dish on the corresponding dish order as a returned dish according to the dish returning request.
In practical applications, it may happen that a customer or a server makes an operation mistake to order a dish, or the customer does not want a dish after ordering a certain dish, and in these cases, the dish order processing system needs to have a dish returning function.
Thus, the dish order management server 340 further includes a communication module and a marking module. The dish returning system is used for receiving a dish returning request aiming at a target dish sent by a user terminal of a client or a waiter, and marking the target dish on a corresponding dish order as a returned dish according to the dish returning request.
In practical application, a client can perform operations such as ordering, returning and inquiring the dish-out progress through the client, and can also instruct a waiter to perform operations such as ordering, returning and inquiring the dish-out progress through a waiter terminal.
If the customer returns the dish and the kitchen starts to make the corresponding dish, when the kitchen goes out the dish, after the dish identification device 310 identifies the dish information, the dish information processing device 320 does not match the corresponding target dish order to the dish, and the user is proved to send a dish returning request and return the dish.
In another embodiment of the present application, the dish order information further includes: generating client information of the dish order information; the communication module is further configured to: and receiving a dish output progress query request aiming at a preset dish order sent by a client corresponding to the client information, and sending the quantity of dishes which are not output in the dish output state of the preset dish order and/or the dish output state of each dish included in the preset dish order to the client.
In practical applications, a client may need to query a dish serving schedule including the number of dishes that have not been served and/or the dish serving status of each dish while waiting for the dish.
Therefore, the dish order information further includes: and generating client information of the dish order, namely the client information adopted when the client places the order.
If the customer wants to inquire the dish output progress of the dish order, the customer only needs to send dish output progress inquiry information through the client side adopted during ordering. After receiving the dish output progress query information sent by the client, the communication module in the dish order management server can query a corresponding dish order according to the client information and send the dish output progress of the dish to the client. The dish serving schedule specifically comprises: the number of undelivered dishes in the dish order and/or the serving status of each dish included in the dish order.
Another embodiment of the present application discloses a method for processing a dish order, including: step 410 to step 440.
Step 410: acquiring a dish image, identifying the dish image and determining dish information;
step 420: matching the dish information with dish information contained in each of a plurality of dish orders to obtain a target dish order to be placed;
step 430: carrying out dish dividing operation on dishes corresponding to the dish information in the target dish order;
step 440: and outputting the dish information and the meal taking information corresponding to the dish information.
Optionally, the outputting the dish information and the meal taking information corresponding to the dish information includes any one or more of:
carrying out voice broadcast on the dish information and the meal taking information corresponding to the dish information through voice;
displaying the dish information and the meal taking information corresponding to the dish information through an image;
prompting the dish information and the meal taking information corresponding to the dish information through vibration or ringing, or displaying the dish information and the meal taking information corresponding to the dish information through display information.
Optionally, the method further comprises:
sending the dish information and the meal taking information corresponding to the dish information to a first terminal;
receiving matching error information returned by a second terminal, wherein the matching error information represents that the target dish order does not exist or the target dish order does not contain dishes corresponding to the dish information;
and matching the dish information with the dish information contained in each of the plurality of dish orders again according to the matching error information to obtain a new target dish order to be placed, and placing the dish of the dish corresponding to the dish information in the new target dish order to be placed.
Optionally, the step of matching the dish information with the dish information included in each of the plurality of dish orders to obtain a target dish order to be placed includes:
determining at least one candidate dish order from a plurality of dish orders according to the dish information, wherein one candidate dish order comprises a dish corresponding to the dish information, and the dish discharging state of the dish is that no dish is discharged;
and determining the target dish order of the dish to be drawn according to the dish output progress information of the at least one candidate dish order.
Optionally, the step of determining the target dish order to be prepared according to the dish output progress information of the at least one candidate dish order includes:
and determining the target dish order to be placed according to the waiting time of the at least one candidate dish order and/or the quantity of dishes of which the dish placing states of the at least one candidate dish order are not placed.
Optionally, the method further comprises:
storing the received dish orders, the waiting time of each dish order and the dish discharge state of each dish included in each dish order, wherein the dish discharge state comprises that no dish is discharged or the dish is discharged;
after the dish information processing device conducts dish dividing operation on the dishes corresponding to the dish information in the target dish order, the dish discharging state of the dishes corresponding to the dish information in the target dish order is updated to be discharged.
Optionally, the method further comprises:
receiving a dish returning request aiming at a target dish sent by a user terminal;
and marking the target dish on the corresponding dish order as a returned dish according to the dish returning request.
Optionally, the method further comprises:
receiving a dish-out progress query request aiming at a preset dish order sent by a client, wherein the client is the client for generating the dish order information;
and sending the dish discharging state of the preset dish order to the client, wherein the dish discharging state of the preset dish order is the quantity of dishes which are not discharged and/or the dish discharging state of each dish included in the preset dish order.
Another embodiment of the present application discloses an electronic device, which includes a memory, a processor, and a computer program stored on the memory and executable on the processor, and when the processor executes the computer program, the method for processing a dish order according to the embodiment of the present application is implemented. The electronic device can be a PC, a mobile terminal, a personal digital assistant, a tablet computer and the like.
The present application also discloses a computer-readable storage medium, on which a computer program is stored, which when executed by a processor implements the steps of the dish order processing method according to the embodiments of the present application.
As for the method embodiment, since it is basically similar to the apparatus embodiment, the description is simple, and the relevant points can be referred to the partial description of the method embodiment.
The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
Embodiments of the present invention are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing terminal to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing terminal to cause a series of operational steps to be performed on the computer or other programmable terminal to produce a computer implemented process such that the instructions which execute on the computer or other programmable terminal provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications of these embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the embodiments of the invention.
Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or terminal that comprises the element.
The dish order processing system, method, electronic device and computer-readable storage medium provided by the present invention are introduced in detail, and a specific example is applied in the present document to explain the principle and the implementation of the present invention, and the description of the above embodiment is only used to help understanding the method and the core idea of the present invention; meanwhile, for a person skilled in the art, according to the idea of the present invention, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present invention.
Claims (12)
1. A food order processing system, comprising:
the dish identification device is used for acquiring an image of a dish, identifying the image of the dish and determining information of the dish;
the dish information processing device is used for matching the dish information with dish information contained in each of a plurality of dish orders to obtain a target dish order to be placed, and performing dish placing operation on a dish corresponding to the dish information in the target dish order;
and the dish information output device is used for outputting the dish information and the meal taking information corresponding to the dish information.
2. The system of claim 1, wherein the dish identification device comprises:
the image acquisition module is used for acquiring a dish image;
and the image identification module is used for identifying the collected dish images and determining the dish information.
3. The system of claim 1, wherein the dish information output device comprises any one or more of:
the audio output module is used for carrying out voice broadcast on the dish information and the meal taking information corresponding to the dish information through voice;
the projection module is used for displaying the dish information and the meal taking information corresponding to the dish information through images or the display module is provided with a display screen;
the device is used for prompting the dish information and the meal taking information corresponding to the dish information through vibration or ringing, or displaying the dish information and the meal taking information corresponding to the dish information through display information, and the device is wearable equipment or an electronic table board.
4. The system of claim 1, further comprising:
the communication module is used for sending the dish information and the meal taking information corresponding to the dish information to a first terminal; receiving matching error information returned by a second terminal, wherein the matching error information represents that the target dish order does not exist or does not contain the dish corresponding to the dish information;
and the dish information processing device is further used for matching the dish information with the dish information contained in each of the plurality of dish orders again according to the matching error information to obtain a new target dish order to be placed, and performing dish placing operation on the dish corresponding to the dish information in the new target dish order to be placed.
5. The system of claim 1, wherein the step of matching the dish information with the dish information included in each of the plurality of dish orders to obtain the target dish order for the dish to be placed comprises:
determining at least one candidate dish order from a plurality of dish orders according to the dish information, wherein one candidate dish order comprises a dish corresponding to the dish information, and the dish discharging state of the dish is that no dish is discharged;
and determining the target dish order of the dish to be drawn according to the dish output progress information of the at least one candidate dish order.
6. The system of claim 5, wherein the step of determining the target dish order for the candidate dish order based on the serving schedule information of the at least one candidate dish order comprises:
and determining the target dish order to be placed according to the waiting time of the at least one candidate dish order and/or the quantity of dishes of which the dish placing states of the at least one candidate dish order are not placed.
7. The system of claim 1, further comprising a dish order management server, the dish order management server specifically comprising:
the storage module is used for storing the received dish orders, the waiting time of each dish order and the dish output state of each dish included in each dish order, wherein the dish output state comprises that no dish is output or the dish is output;
and the updating module is used for updating the dish discharging state of the dish corresponding to the dish information in the target dish order to be the discharged dish after the dish information processing device performs dish dividing operation on the dish corresponding to the dish information in the target dish order.
8. The system of claim 7, wherein the dish order management server further comprises:
the communication module is used for receiving a dish returning request aiming at a target dish sent by a user terminal;
and the marking module is used for marking the target dish on the corresponding dish order as a returned dish according to the dish returning request.
9. The system of claim 6, wherein the dish order information further comprises: generating client information of the dish order information; the communication module in the dish order management server is further configured to:
and receiving a dish output progress query request aiming at a preset dish order sent by a client corresponding to the client information, and sending the quantity of dishes which are not output in the dish output state of the preset dish order and/or the dish output state of each dish included in the preset dish order to the client.
10. A method of processing a menu order, the method comprising:
acquiring a dish image, identifying the dish image and determining dish information;
matching the dish information with dish information contained in each of a plurality of dish orders to obtain a target dish order to be placed;
carrying out dish dividing operation on dishes corresponding to the dish information in the target dish order;
and outputting the dish information and the meal taking information corresponding to the dish information.
11. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the dish order processing method of claim 10 when executing the computer program.
12. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the dish order processing method of claim 10.
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| CN202010949292.9A CN112200621A (en) | 2020-09-10 | 2020-09-10 | Dish order processing system, method, electronic device and computer readable storage medium |
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| CN202010949292.9A CN112200621A (en) | 2020-09-10 | 2020-09-10 | Dish order processing system, method, electronic device and computer readable storage medium |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115619595A (en) * | 2022-11-02 | 2023-01-17 | 深圳市国网通信服务有限公司 | Intelligent restaurant management system and method based on visual identification |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115619595A (en) * | 2022-11-02 | 2023-01-17 | 深圳市国网通信服务有限公司 | Intelligent restaurant management system and method based on visual identification |
| CN115619595B (en) * | 2022-11-02 | 2023-11-24 | 深圳市国网通信服务有限公司 | Intelligent restaurant management system and method based on visual recognition |
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