CN112508474A - Express delivery method and express cabinet system - Google Patents
Express delivery method and express cabinet system Download PDFInfo
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- 238000002716 delivery method Methods 0.000 title claims abstract description 22
- 238000000034 method Methods 0.000 claims abstract description 30
- 230000001960 triggered effect Effects 0.000 claims abstract description 8
- 238000004891 communication Methods 0.000 claims description 7
- 238000012544 monitoring process Methods 0.000 claims description 5
- 238000004590 computer program Methods 0.000 description 10
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- 238000010586 diagram Methods 0.000 description 2
- 230000001360 synchronised effect Effects 0.000 description 2
- 238000009825 accumulation Methods 0.000 description 1
- 238000004364 calculation method Methods 0.000 description 1
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- 230000003247 decreasing effect Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
- G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
Abstract
The invention relates to the technical field of logistics, in particular to an express delivery method and an express cabinet system. The express delivery method comprises the steps of sending a notice message of express arrival to a user corresponding to an express before the express is delivered by an express; judging whether a dispatch configuration instruction triggered by the user based on the notification message is received; if the dispatch configuration instruction is not received, judging whether an available dispatch mode exists according to the historical dispatch mode of the user; if so, acquiring the available dispatch mode as a target dispatch mode; and according to the target delivery mode, the courier is instructed to deliver, and the method can effectively reduce the default handling of the couriers and ensure the accuracy and effectiveness of the delivery scheme.
Description
Technical Field
The invention relates to the technical field of logistics, in particular to an express delivery method and an express cabinet system.
Background
With the rapid development of electronic commerce, the express industry is rapidly developed. Generally, express delivery personnel post express delivery to the express delivery cabinet, and inform the user to take out the express delivery, and the user takes out the parcel in the express delivery cabinet after receiving the notice of taking out the express delivery, so that the delivery personnel do not need to wait for the user to take out the express delivery, the delivery efficiency is improved, and meanwhile, the communication cost between the user and the express delivery personnel is reduced.
However, the inventor realizes that when a special condition that a user cannot take a express item in time occurs, if the user goes on a business trip, if a courier still delivers the user express item into an express cabinet, the express cabinet will occupy the slot of the express cabinet for a long time, and the express cabinet system repeatedly issues a notification message prompting the user to take the express item, so that the problems that the system performance overhead is large and the slot of the express cabinet cannot be effectively utilized are caused.
At present, in order to solve the above problems, in the prior art, a user can select a method for appointment delivery, so that express delivery personnel can deliver express at an appointment time when the express delivery personnel can take the express, but for an express for which the user cannot select the delivery method in time at this time, a default delivery method (for example, an express cabinet) of the system is directly selected for delivery, and no alternative scheme is set, so that the flexibility of the delivery scheme is not high.
Disclosure of Invention
The embodiment of the invention provides an express delivery method and an express cabinet system, and aims to solve the problem that the flexibility of the current express delivery scheme is not high.
An express delivery method, comprising:
before the express deliverer dispatches the express, sending a notice message of express arrival to a user corresponding to the express;
judging whether a dispatch configuration instruction triggered by the user based on the notification message is received;
if the dispatch configuration instruction is not received, judging whether an available dispatch mode corresponding to the user exists;
if so, acquiring the available dispatch mode as a target dispatch mode;
and indicating the courier to dispatch according to the target dispatch mode.
Preferably, the determining whether there is an available dispatch mode according to the historical dispatch mode of the user includes:
acquiring the number of dispatchable times and the number of dispatched times of the historical dispatch mode set by the user; the dispatchable times are times that the historical dispatch mode can be reused;
and if the dispatched times are less than the dispatchable times, taking the historical dispatch mode as the available dispatch mode.
Preferably, the instructing the courier to dispatch the parcel according to the target dispatch manner includes:
if the target delivery mode is reserved delivery, judging whether reserved delivery time selected by a user is received;
and if the reserved delivery time is received, indicating the courier to deliver the delivery at the reserved delivery time.
Preferably, after determining whether the reserved dispatch time selected by the user is received if the target dispatch manner is reserved dispatch, the method further includes:
and if the appointed delivery time is not received, indicating the courier to temporarily stop delivering the express or temporarily storing the express into an express cabinet.
Preferably, the instructing the courier to dispatch the parcel according to the target dispatch manner includes:
if the target delivery mode is an instant delivery mode, indicating the courier to deliver according to the user address corresponding to the user express;
and if the target delivery mode is an express cabinet, indicating the courier to store the user express in the express cabinet near the user address, and sending pickup information to the user after delivery is completed.
Preferably, after the courier dispatch is completed, the method further comprises:
acquiring a target delivery mode of user express stored in the express cabinet and corresponding maximum express taking time;
monitoring whether the user express mail is taken out or not according to the maximum express mail taking time;
and if the user express is not taken out when the current time of the system is the maximum express taking time, marking the user express as an overdue express, and prompting an express delivery person to process the overdue express.
Preferably, before the obtaining of the target delivery mode and the corresponding maximum pickup time of the user express stored in the express delivery cabinet, the method further includes:
acquiring historical order information of a plurality of users in the same target delivery mode; the historical order information comprises express delivery arrival time and user delivery taking time;
and according to the express arrival time and the user pickup time, counting historical order information of the users, and acquiring average pickup time as the maximum pickup time corresponding to the target delivery mode.
A courier cabinet system, comprising:
the message notification module is used for sending a notification message of express arrival to a user corresponding to the express before the express is dispatched by an express;
a dispatch instruction triggering and judging module, configured to judge whether a dispatch configuration instruction triggered by the user based on the notification message is received;
the available dispatch mode judging module is used for judging whether an available dispatch mode exists according to the historical dispatch mode of the user if the dispatch configuration instruction is not received;
a target dispatch mode obtaining module, configured to obtain the available dispatch mode as a target dispatch mode if the available dispatch mode exists;
and the delivery indication module indicates the courier to deliver the delivery according to the target delivery mode.
Preferably, the express delivery cabinet system further comprises: and the communication module is used for receiving express mail information sent by a third-party system and generating a notification message of express mail arrival according to the express mail information.
Preferably, the express delivery cabinet system further comprises: the monitoring module is used for acquiring a target delivery mode of the express stored in the express cabinet; determining the maximum pickup time corresponding to the target delivery mode according to the historical order information of a plurality of users corresponding to the target delivery mode; when the current time of the system is the maximum pickup time, judging whether the user express is picked up; and if not, marking the user express as an overdue express, and prompting the courier to process the overdue express when the courier operates the express cabinet system.
According to the express delivery method, before express delivery, notification information of express arrival is sent to a user corresponding to the express, whether a dispatch configuration instruction triggered by the user based on the notification information is received or not is judged, if the dispatch configuration instruction is not received, whether an available dispatch mode exists or not is judged according to a historical dispatch mode of the user, if the available dispatch mode exists, the available dispatch mode is obtained to serve as a target dispatch mode, the express is instructed to dispatch according to the target dispatch mode, and when the dispatch configuration instruction of the user is not received, a further alternative scheme can be provided, so that the amount of the express subjected to default processing is effectively reduced, and the accuracy and the effectiveness of the dispatch scheme are guaranteed.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the description of the embodiments of the present invention will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to these drawings without inventive labor.
FIG. 1 is a flow chart of a method for dispatching express items according to an embodiment of the present invention;
FIG. 2 is a detailed flowchart of step S103 in FIG. 1;
FIG. 3 is a flowchart of a method for dispatching express items according to an embodiment of the present invention;
FIG. 4 is a flowchart of a method for dispatching express items according to an embodiment of the present invention;
FIG. 5 is a flowchart of a method for dispatching express items according to an embodiment of the present invention;
FIG. 6 is a schematic view of a courier cabinet system according to an embodiment of the present invention;
fig. 7 is a schematic diagram of a hardware functional module of an express delivery cabinet system according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
In one embodiment, as shown in fig. 1, there is provided an express delivery method, including the steps of:
s101: and before the courier dispatches the express, sending a notice message of express arrival to a user corresponding to the express.
The express delivery method can be applied to an express cabinet system, and can be used for receiving external express information sent by a third-party logistics system by establishing communication connection with the third-party logistics system (such as a Shunfeng logistics system, a Jingdong logistics system and the like). The external express information includes, but is not limited to, an order number, a user mobile phone number, express arrival time, an address of dispatch, and the like. And after receiving the external information, generating a notification message according to the information such as the mobile phone number of the user, the dispatch address, the express arrival time and the like, and pushing the notification message to the user.
It is understood that the notification message includes, but is not limited to, pushing in the form of app internal notification, short message notification, public number push, or applet notification.
Specifically, before the courier dispatches the express, the server generates a notification message of express arrival according to the received external express information, and pushes the notification message to the corresponding user, so that the user knows that the express has arrived, and selects a required target dispatch mode through the notification message.
S102: and judging whether a dispatch configuration instruction triggered by the user based on the notification message is received.
The notification message is provided with a configuration link, and a user can trigger the configuration link to enable the server to receive the dispatch configuration instruction, respond to the dispatch configuration instruction and display a corresponding configuration interface for the user to configure. The configuration interface includes a plurality of configurable items, including but not limited to dispatch mode and number of dispatchable times. The delivery mode includes, but is not limited to, instant delivery, appointment delivery and express delivery cabinet. The number of dispatchable times indicates the number of times the mode of dispatch set by the user can be reused, including but not limited to single, multiple, and permanent. It is to be understood that, when the user selects the appointment piece, the appointment time may also be selected synchronously, and the appointment time may include a date and a corresponding appointment time period, and the appointment time period may refer to splitting 24 hours a day into a plurality of time periods for the user to select, for example, splitting the day into the morning or the afternoon, or splitting the morning into a plurality of time periods, such as eight o 'clock to nine o' clock into one time period, and nine o 'clock to twelve o' clock into one time period, which may be set according to actual needs, and is not limited herein.
It should be noted that, after receiving the express arrival message, the user can directly configure the dispatch mode and the reservation time according to the notification message, and does not need to actively contact with the courier to communicate the dispatch time and the dispatch mode, so that the online communication cost between the courier and the user can be saved. After receiving the appointment time configured by the user, the server sends the indication information to the corresponding courier, and information interaction can be realized without online communication between the courier and the user.
S103: and if the dispatch configuration instruction is not received, judging whether an available dispatch mode exists according to the historical dispatch mode of the user.
Specifically, if the current user fails to configure the dispatch mode in time due to other factors, that is, the server fails to receive the dispatch configuration instruction of the user, at this time, it may be determined whether there is an available dispatch mode according to the historical dispatch mode of the user. The available dispatch mode is a dispatch mode in which the available times of the historical dispatch modes set by the user are not 0. The available times are the difference value between the number of times that the express item can be sent and the number of times that the express item has been sent, for example, the historical sending mode set by the user is an express cabinet, the number of times that the express item can be sent is 2 times, and it is proved that the historical sending mode can be repeatedly used twice.
Specifically, at present, when the user does not deal with the express delivery in time, the part of the express delivery is generally handled according to a system default express delivery mode (for example, the express delivery is temporarily not delivered or stored in an express cabinet), but the express delivery cannot be taken out in time, a grid of the express cabinet cannot be effectively utilized, or the express delivery of the courier is excessively accumulated, so that the problem of disordered delivery still exists.
S104: and if so, acquiring the available dispatch modes as target dispatch modes.
S105: and indicating the courier to dispatch according to the target dispatch mode.
Specifically, if an available dispatch mode corresponding to the user exists in the system, the available dispatch mode can be used as a target dispatch mode, and the indication information is sent to the courier according to the target dispatch mode, so that the courier is indicated to dispatch the dispatch according to the target dispatch mode before dispatching the dispatch. Further, if no available dispatch mode exists, the default dispatch mode of the system can be used as the target dispatch mode.
In an embodiment, as shown in fig. 2, in step S103, that is, determining whether there is an available dispatch mode according to a historical dispatch mode of a user, the method specifically includes the following steps:
s201: acquiring the number of dispatchable times and the number of dispatched times of a historical dispatch mode set by a user; the dispatchable times are times that the historical dispatch mode can be reused.
S202: and if the number of dispatched times is less than the number of dispatchable times, taking the historical dispatch mode as an available dispatch mode.
The number of dispatchable times includes, but is not limited to, limited (single or multiple) and unlimited (i.e., permanent) times. The number of dispatchable times can be the number of times that the historical dispatch pattern can be reused. The number of dispatched times refers to the number of times the historical dispatch pattern has been multiplexed.
Specifically, the system can count the number of times of dispatchable and the number of times of dispatched in real time corresponding to the historical dispatch mode set by the user, if the number of times of dispatched is smaller than the number of times of dispatchable, the difference between the number of times of dispatchable and the number of times of dispatched at the moment is considered to be larger than 0, namely the number of times of use is not 0, the system can continue to be reused at the moment, namely the historical dispatch mode is taken as the available dispatch mode, the number of times of dispatched is updated at the moment, namely the number of times of dispatching is reduced by 1 on the basis of the current number of times of dispatching. Further, if the number of dispatched times is equal to the number of dispatchable times, i.e., the number of available times is 0, it is determined that there is no available dispatch manner.
In an embodiment, as shown in fig. 3, in step S105, that is, according to the target dispatch manner, instructing the courier to dispatch the parcel, specifically includes the following steps:
s301: and if the target delivery mode is the reserved delivery, judging whether the reserved delivery time selected by the user is received.
S302: and if the reserved delivery time is received, indicating the courier to deliver the delivery at the reserved delivery time.
The target delivery mode comprises instant delivery, reservation delivery and an express delivery cabinet. Specifically, if the target delivery mode is reserved delivery, whether reserved delivery time selected by the user is received or not is judged, and if the reserved delivery time is received, namely the reserved time of delivery selected by the user, the courier is instructed to deliver within the reserved time.
Furthermore, when the user selects the delivery mode as the appointed delivery mode, the selected appointed time is not reached, and the courier arrives near the express delivery cabinet, at the moment, the courier can also temporarily store the courier which is not reached in the appointed time into the express delivery cabinet, the courier which corresponds to the appointed time is delivered firstly, and the courier is taken out when the appointed delivery time of the user arrives for delivery, so that the problems that the couriers are stacked too much to cause disorder and are taken by mistake or taken by malice during delivery are avoided.
In an embodiment, after step S301, the method further includes: and if the appointed delivery time is not received, indicating the courier to temporarily stop delivering the express or temporarily storing the express into the express cabinet.
Specifically, if the appointed delivery time is not received and the express reaches the express cabinet, in order to avoid the problem that the express is repeatedly delivered or the express accumulation amount of an express distribution delivery point is too much to cause confusion, the courier can temporarily store the package in the express cabinet and wait for next delivery or transfer the express to a colleague in the area next.
Furthermore, if the time node reserved by the reservation user does not arrive and the courier arrives near the express cabinet, the courier can temporarily store the courier with the missed reservation time in the express cabinet, deliver the courier with the arrived corresponding reservation time first, and take the courier out after the user reserves the delivery time, so that disorder and difficulty in finding the courier or wrong or malicious taking of the courier in delivery caused by too many couriers are avoided.
In an embodiment, as shown in fig. 3, in step S105, that is, according to the target dispatch manner, instructing the courier to dispatch the parcel, specifically includes the following steps:
s401: and if the target delivery mode is instant delivery, indicating the courier to deliver according to the user address corresponding to the user express.
The instant delivery refers to that for a user setting a delivery mode as instant delivery, after the express reaches an express delivery station, the courier directly delivers the express to a delivery address corresponding to the express. Specifically, if the target delivery mode is instant delivery, the courier is instructed to deliver the target delivery mode according to the delivery address corresponding to the user express.
S402: and if the target delivery mode is an express cabinet, indicating the courier to store the user express in the express cabinet near the user address, and sending the pickup information to the user after the delivery is finished.
Specifically, if the target delivery mode is an express cabinet, the courier is instructed to store the user express in the express cabinet near the user address, and after delivery is completed, delivery information is sent to the user.
Further, for the express delivery mode of the express cabinet selected by the user, the server can directly and automatically reserve the express cabinet lattice near the address corresponding to the express of the user in priority, and send a reserved delivery certificate to the courier without the need of the courier to perform reserved delivery operation. After the express cabinet lattice is successfully reserved, the express cabinet lattice which is successfully reserved can be bound with the order number corresponding to the express of the user, when a courier operates the corresponding express cabinet system, the express can be directly delivered to the reserved express cabinet lattice, and after delivery is completed, pickup information can be automatically sent to the user number bound with the order number.
In one embodiment, as shown in fig. 4, after the dispatch is completed, the method further includes the following steps:
s501: and acquiring a target delivery mode of the user express stored in the express cabinet and corresponding maximum express taking time.
If the maximum pickup time is over ten hours and the user express is not taken out, the user express is taken as an overdue express, so that the express is prompted to process the overdue express when the express operates the express cabinet system.
It is understood that the user express items stored in the express cabinet may include temporary or non-temporary items, which is not limited herein.
S502: and monitoring whether the express mail of the user is taken out or not according to the maximum express mail taking time.
S503: and if the user express is not taken out when the current time of the system is the maximum express taking time, marking the user express as an overdue express, and prompting the courier to process the overdue express.
Specifically, different target delivery modes correspond to different maximum delivery times, after delivery of the express is completed, the server monitors the express stored in the express cabinet according to the maximum delivery time, if the current time of the system is the maximum delivery time, the express of the user is not taken out, the express of the user is marked as an overdue express, and when the express operates the express cabinet terminal, the express is prompted to process the overdue express.
In one embodiment, as shown in fig. 5, after the dispatch is completed, the method further includes the following steps:
s601: acquiring historical order information of a plurality of users in the same target delivery mode; the historical order information comprises express delivery arrival time and user delivery taking time.
S602: according to the express delivery arrival time and the user delivery time, historical order information of a plurality of users is counted, and the average delivery time is obtained and used as the maximum delivery time corresponding to the target delivery mode.
Specifically, the system for calculating the average pickup time of the orders counts the average pickup time according to an express delivery mode set by a user, if the express delivery mode of the user is an express cabinet, the system screens the express cabinet, acquires historical order information of the express orders stored in the system, the express orders are finished by the user, the historical order information is stored in the express cabinet, the difference value between express arrival time corresponding to the historical order information and the pickup time information of the user is calculated to be taken as pickup time of the express of the user, pickup time corresponding to a plurality of users is accumulated, the ratio of the number of the users corresponding to the express cabinet delivery mode, namely the average pickup time is taken as the maximum pickup time, the maximum pickup time is dynamically determined, and authenticity and accuracy of the maximum pickup time are guaranteed.
Furthermore, a certain time can be set to be increased or decreased on the average pickup time dynamically generated by the system, for example, the generated average pickup time is ten hours, and if the average pickup time is increased by two hours in the background of the server, the actual maximum pickup time is twelve hours; for another example, the generated average pickup time is ten hours, if the setting in the server background is reduced by two hours, the actual maximum pickup time is eight hours, the maximum pickup time can be temporarily adjusted through the setting, when the historical order information amount is less, the average pickup time is not accurate enough, and the correction can be performed through the compensation mode, so that the fault tolerance is improved.
It should be understood that, the sequence numbers of the steps in the foregoing embodiments do not imply an execution sequence, and the execution sequence of each process should be determined by its function and inherent logic, and should not constitute any limitation to the implementation process of the embodiments of the present invention.
For specific limitations of the express delivery cabinet system, reference may be made to the above limitations on the express delivery method, and details are not described here. All modules in the express delivery cabinet system can be completely or partially realized through software, hardware and a combination of the software and the hardware. The modules can be embedded in a hardware form or independent from a processor in the computer device, and can also be stored in a memory in the computer device in a software form, so that the processor can call and execute operations corresponding to the modules.
In an embodiment, an express cabinet system is provided, and the express cabinet system corresponds to the express delivery method in the above embodiment one to one. As shown in fig. 6, the express delivery cabinet system includes a message notification module 10, a delivery instruction triggering determination module 20, an available delivery mode determination module 30, a target delivery mode obtaining module 40, and a delivery indication module 50. The functional modules are explained in detail as follows:
and the message notification module 10 is used for sending a notification message of express arrival to a user corresponding to the express before the express is dispatched by the courier.
And a dispatch instruction triggering and judging module 20, configured to judge whether a dispatch configuration instruction triggered by the user based on the notification message is received.
And an available dispatch mode determining module 30, configured to determine whether an available dispatch mode exists according to a historical dispatch mode of the user if the dispatch configuration instruction is not received.
And a target dispatch mode obtaining module 40, configured to obtain an available dispatch mode as a target dispatch mode if the target dispatch mode exists.
And the dispatch indicating module 50 indicates the courier to dispatch the dispatch according to the target dispatch mode.
Further, the express delivery cabinet system further comprises a communication module 60, which is used for receiving express delivery information sent by a third-party system and generating a notification message of express delivery arrival according to the express delivery information.
Fig. 7 is a schematic diagram of hardware modules of the express delivery cabinet system provided by the invention. The express delivery cabinet system comprises a processor, a memory, a network interface and a database which are connected through a system bus. Wherein, the processor of this express delivery cabinet system is used for providing calculation and control ability. The storage of the express delivery cabinet system comprises a computer storage medium and an internal storage. The computer storage medium stores an operating system, a computer program, and a database. The internal memory provides an environment for the operation of an operating system and computer programs in the computer storage media. The network interface of the express delivery cabinet system is used for being connected and communicated with an external terminal through a network. The computer program is executed by a processor to implement a method of dispatch for a dispatch.
In one embodiment, a courier cabinet system is provided, which includes a memory, a processor, and a computer program stored on the memory and executable on the processor, and the processor executes the computer program to implement the steps of the courier delivery method in the above embodiments. Or, the processor implements the functions of each module/unit in the embodiment of the express delivery cabinet system when executing the computer program, and is not described herein again to avoid repetition.
In an embodiment, a computer storage medium is provided, where a computer program is stored on the computer storage medium, and when the computer program is executed by a processor, the steps of the express delivery method in the foregoing embodiment are implemented, and are not described herein again to avoid repetition. Alternatively, the computer program is executed by the processor to implement the functions of the modules/units in the embodiment of the express delivery cabinet system, and is not described herein again to avoid redundancy.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware related to instructions of a computer program, which can be stored in a non-volatile computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. Any reference to memory, storage, database, or other medium used in the embodiments provided herein may include non-volatile and/or volatile memory, among others. Non-volatile memory can include read-only memory (ROM), Programmable ROM (PROM), Electrically Programmable ROM (EPROM), Electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in many forms such as Static RAM (SRAM), Dynamic RAM (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), Synchronous Link DRAM (SLDRAM), Rambus Direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM).
It can be clearly understood by those skilled in the art that, for convenience and simplicity of description, the foregoing division of the functional modules and modules is merely used as an example, and in practical applications, the above function distribution may be completed by different functional modules and modules as needed, that is, the internal structure of the express delivery cabinet system is divided into different functional modules or modules to complete all or part of the above described functions.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; such modifications and substitutions do not substantially depart from the spirit and scope of the embodiments of the present invention, and are intended to be included within the scope of the present invention.
Claims (10)
1. An express delivery method, comprising:
before the express deliverer dispatches the express, sending a notice message of express arrival to a user corresponding to the express;
judging whether a dispatch configuration instruction triggered by the user based on the notification message is received;
if the dispatch configuration instruction is not received, judging whether an available dispatch mode exists according to the historical dispatch mode of the user;
if so, acquiring the available dispatch mode as a target dispatch mode;
and indicating the courier to dispatch according to the target dispatch mode.
2. The express delivery method of claim 1, wherein the determining whether there is an available delivery manner according to the historical delivery manner of the user comprises:
acquiring the number of dispatchable times and the number of dispatched times of the historical dispatch mode set by the user; the dispatchable times are times that the historical dispatch mode can be reused;
and if the dispatched times are less than the dispatchable times, taking the historical dispatch mode as the available dispatch mode.
3. The express delivery method of claim 1, wherein the instructing the courier to dispatch the express item according to the target dispatch manner comprises:
if the target delivery mode is reserved delivery, judging whether reserved delivery time selected by a user is received;
and if the reserved delivery time is received, indicating the courier to deliver the delivery at the reserved delivery time.
4. The express delivery method of claim 3, wherein after determining whether the reserved delivery time selected by the user is received if the target delivery manner is reserved delivery, the method further comprises:
and if the appointed delivery time is not received, indicating the courier to temporarily stop delivering the express or temporarily storing the express into an express cabinet.
5. The express delivery method of claim 1, wherein the instructing the courier to dispatch the express item according to the target dispatch manner comprises:
if the target delivery mode is an instant delivery mode, indicating the courier to deliver according to the user address corresponding to the user express;
and if the target delivery mode is an express cabinet, indicating the courier to store the user express in the express cabinet near the user address, and sending pickup information to the user after delivery is completed.
6. The courier dispatch method of claim 1, further comprising, after completion of the courier dispatch:
acquiring a target delivery mode of user express stored in the express cabinet and corresponding maximum express taking time;
monitoring whether the user express mail is taken out or not according to the maximum express mail taking time;
and if the user express is not taken out when the current time of the system is the maximum express taking time, marking the user express as an overdue express, and prompting the courier to process the overdue express.
7. The express delivery method of claim 6, wherein before the obtaining of the target delivery manner and the corresponding maximum pickup time of the user express stored in the express delivery cabinet, the method further comprises:
acquiring historical order information of a plurality of users in the same target delivery mode; the historical order information comprises express delivery arrival time and user delivery taking time;
and according to the express arrival time and the user pickup time, counting historical order information of the users, and acquiring average pickup time as the maximum pickup time corresponding to the target delivery mode.
8. An express cabinet system, comprising:
the message notification module is used for sending a notification message of express arrival to a user corresponding to the express before the express is dispatched by an express;
a dispatch instruction triggering and judging module, configured to judge whether a dispatch configuration instruction triggered by the user based on the notification message is received;
the available dispatch mode judging module is used for judging whether an available dispatch mode exists according to the historical dispatch mode of the user if the dispatch configuration instruction is not received;
a target dispatch mode obtaining module, configured to obtain the available dispatch mode as a target dispatch mode if the available dispatch mode exists;
and the delivery indication module indicates the courier to deliver the delivery according to the target delivery mode.
9. The courier cabinet system of claim 8, further comprising: and the communication module is used for receiving express mail information sent by a third-party system and generating a notification message of express mail arrival according to the express mail information.
10. The courier cabinet system of claim 8, further comprising: the monitoring module is used for acquiring a target delivery mode of the express stored in the express cabinet; determining the maximum pickup time corresponding to the target delivery mode according to the historical order information of a plurality of users corresponding to the target delivery mode; when the current time of the system is the maximum pickup time, judging whether the user express is picked up; and if not, marking the user express as an overdue express, and prompting the courier to process the overdue express when the courier operates the express cabinet system.
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