CN112508474B - Express delivery method and express cabinet system - Google Patents
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- G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
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Abstract
The invention relates to the technical field of logistics, in particular to a express delivery method and an express cabinet system. Before sending a express mail, sending a notification message of arrival of the express mail to a user corresponding to the express mail; judging whether a dispatch configuration instruction triggered by the user based on the notification message is received or not; if the dispatch configuration instruction is not received, judging whether an available dispatch mode exists according to the historical dispatch mode of the user; if yes, the available dispatch mode is obtained as a target dispatch mode; according to the target delivery mode, the courier is instructed to deliver, the quantity of the express items processed by default can be effectively reduced, and the accuracy and the effectiveness of the delivery scheme are ensured.
Description
Technical Field
The invention relates to the technical field of logistics, in particular to a express delivery method and an express cabinet system.
Background
Along with the rapid development of electronic commerce, the express industry also rapidly develops. Generally, express delivery personnel deliver the express to the express cabinet through delivering the express to inform the user to get the express, and after receiving the express taking notice, the user takes out the package in the express cabinet, so that the delivery personnel do not need to wait for the user to get the express, the delivery efficiency is improved, and meanwhile, the communication cost between the user and the express delivery personnel is reduced.
However, the inventor realizes that when special situations that the user cannot take the piece in time occur, such as a business trip, if the courier still delivers the user piece into the courier cabinet, the courier cabinet can occupy the mouth of the courier cabinet for a long time, and the courier cabinet system repeatedly issues notification messages for urging the user to take the piece, so that the system performance cost is high and the mouth of the courier cabinet cannot be effectively utilized.
At present, in order to solve the above-mentioned problem, in the prior art, a mode of selecting a reserved dispatch by a user may be implemented, so that a dispatch personnel dispatches at a reserved time of a removable dispatch, but for a dispatch that the user cannot select a dispatch mode in time this time, a dispatch mode (for example, a delivery cabinet) default by a system is directly selected for dispatch, and no alternative scheme is set, so that flexibility of the dispatch scheme is not high.
Disclosure of Invention
The embodiment of the invention provides a method for dispatching express items and an express cabinet system, which are used for solving the problem of low flexibility of the current dispatching scheme.
A method of dispatch of a courier, comprising:
before the delivery of the express delivery person, sending a notification message of the arrival of the express delivery to a user corresponding to the express delivery;
judging whether a dispatch configuration instruction triggered by the user based on the notification message is received or not;
if the dispatch configuration instruction is not received, judging whether an available dispatch mode corresponding to the user exists or not;
if yes, the available dispatch mode is obtained as a target dispatch mode;
and indicating the courier to dispatch the mail according to the target dispatch mode.
Preferably, the determining whether there is an available dispatch mode according to the historical dispatch mode of the user includes:
acquiring the number of dispatchable times of the historical dispatch mode set by the user and the number of dispatched times; the number of the dispatchable pieces is the number of times that the historical dispatch mode can be reused;
and if the number of dispatched parts is smaller than the number of dispatchable parts, taking the historical dispatching mode as the available dispatching mode.
Preferably, the instructing the courier to send the package according to the target package sending mode includes:
if the target dispatch mode is the reserved dispatch mode, judging whether the reserved dispatch time selected by the user is received or not;
and if the reserved dispatch time is received, indicating the courier to dispatch at the reserved dispatch time.
Preferably, after the determining whether the scheduled dispatch time selected by the user is received if the target dispatch mode is the scheduled dispatch, the method further includes:
and if the reserved dispatch time is not received, indicating that the courier does not dispatch the express mail temporarily or temporarily storing the express mail in an express cabinet.
Preferably, the instructing the courier to send the package according to the target package sending mode includes:
if the target dispatch mode is instant dispatch, the courier is instructed to dispatch according to the user address corresponding to the user express;
and if the target delivery mode is an express cabinet, the express personnel is instructed to store the user express into the express cabinet near the user address, and after delivery is completed, delivery information is sent to the user.
Preferably, after the delivery of the courier is completed, the method further includes:
acquiring a target delivery mode and corresponding maximum delivery time of the user express stored in the express cabinet;
monitoring whether the user express is taken out according to the maximum express taking time;
and if the user express is not taken out when the current time of the system is the maximum express taking time, marking the user express as an out-of-date express, and prompting an express delivery person to process the out-of-date express.
Preferably, before the obtaining the target delivery mode and the corresponding maximum delivery time of the user express stored in the express cabinet, the method further includes:
acquiring historical order information of a plurality of users in the same target dispatch mode; the historical order information comprises express mail arrival time and user picking time;
and counting the historical order information of the plurality of users according to the express arrival time and the user express taking time, and obtaining the average express taking time as the maximum express taking time corresponding to the target express delivery mode.
An express delivery cabinet system, comprising:
the message notification module is used for sending a notification message of the arrival of the express mail to a user corresponding to the express mail before the express mail is dispatched by the express mail;
the dispatch instruction triggering judging module is used for judging whether a dispatch configuration instruction triggered by the user based on the notification message is received or not;
the available dispatch mode judging module is used for judging whether available dispatch modes exist according to the historical dispatch modes of the user if the dispatch configuration instruction is not received;
the target dispatch mode acquisition module is used for acquiring the available dispatch mode as a target dispatch mode if the available dispatch mode exists;
and the dispatch indication module is used for indicating the courier to dispatch according to the target dispatch mode.
Preferably, the express cabinet system further includes: and the communication module is used for receiving the express mail information sent by the third party system and generating the notification message of the arrival of the express mail according to the express mail information.
Preferably, the express cabinet system further includes: the monitoring module is used for acquiring a target delivery mode of the express stored in the express cabinet; determining the maximum delivery time corresponding to the target delivery mode according to the historical order information of a plurality of users corresponding to the target delivery mode; judging whether the user express is taken out or not when the current time of the system is the maximum express taking time; and if not, marking the user express as an out-of-date express, and prompting the express to process the out-of-date express when the express operator operates the express cabinet system.
According to the express delivery method, before delivering the express delivery, the notification message of the arrival of the express delivery is sent to the user corresponding to the express delivery, whether the express delivery configuration instruction triggered by the notification message is received or not is judged, if the express delivery configuration instruction is not received, whether an available express delivery mode exists or not is judged according to the historical express delivery mode of the user, if the available express delivery mode exists, the available express delivery mode is obtained as a target express delivery mode, the express delivery is instructed to deliver the express delivery according to the target express delivery mode, further alternative schemes can be provided when the express delivery configuration instruction of the user is not received, the express delivery quantity of default processing is effectively reduced, and the accuracy and the effectiveness of the express delivery scheme are guaranteed.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings that are needed in the description of the embodiments of the present invention will be briefly described below, it being obvious that the drawings in the following description are only some embodiments of the present invention, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a flow chart of a method for dispatch of a express mail according to an embodiment of the invention;
FIG. 2 is a flowchart showing step S103 in FIG. 1;
FIG. 3 is a flow chart of a method for dispatch of a express mail according to an embodiment of the present invention;
FIG. 4 is a flow chart of a method for dispatch of a express mail according to an embodiment of the invention;
FIG. 5 is a flow chart of a method for dispatch of a express mail according to an embodiment of the present invention;
FIG. 6 is a schematic diagram of a system for providing a courier cabinet according to an embodiment of the invention;
fig. 7 is a schematic diagram of hardware functional modules of the express cabinet system according to an embodiment of the invention.
Detailed Description
The following description of the embodiments of the present invention will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are some, but not all embodiments of the invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
In one embodiment, as shown in fig. 1, a method for sending a express mail is provided, which includes the following steps:
s101: before the courier dispatches the express, a notification message of the arrival of the express is sent to a user corresponding to the express.
The express delivery method can be applied to an express cabinet system, and external express information sent by a third party logistics system (such as a Shunfeng logistics system, a Jingdong logistics system and the like) is received by establishing communication connection with the third party logistics system. The external express information includes, but is not limited to, order number, user mobile phone number, express arrival time, delivery address, etc. After receiving the external information, generating a notification message according to the information such as the mobile phone number, the delivery address, the arrival time of the express mail and the like of the user, and pushing the notification message to the user.
It will be appreciated that the notification message includes, but is not limited to, pushing in the form of an app internal notification, a short message notification, a public number push, or an applet notification, etc.
Specifically, before the delivery of the courier, the server generates a notification message of the arrival of the courier according to the received external courier information, and pushes the notification message to the corresponding user, so that the user knows that the courier has arrived, and selects a required target delivery mode through the notification message.
S102: and judging whether a dispatch configuration instruction triggered by the user based on the notification message is received or not.
The notification message is provided with a configuration link, and a user can trigger the configuration link to enable the server to receive the dispatch configuration instruction and respond to the dispatch configuration instruction to display a corresponding configuration interface for configuration of the user. The configuration interface includes a plurality of configurable items, including but not limited to dispatch mode, number of dispatchable pieces, etc. The dispatch mode includes, but is not limited to, instant dispatch, appointment dispatch and express cabinet. The number of dispatchable pieces indicates the number of times that the user set dispatch mode can be reused, including but not limited to single, multiple, and permanent. It will be appreciated that when the user selects the appointment delivery, the appointment time may be synchronously selected, where the appointment time may include a date and a corresponding appointment time period, where the appointment time period may refer to splitting 24 hours of a day into a plurality of time periods for the user to select, for example, splitting a day into the morning or afternoon, or splitting the morning into a plurality of time periods, such as eight to nine to twelve to one time period, and the nine to twelve to one time period may be specifically set according to actual needs, and is not limited herein.
It should be noted that, since the user can configure the delivery mode and the reservation time directly according to the notification message after receiving the express arrival message, the user does not need to actively contact with the courier to communicate the delivery time and the delivery mode, and the online communication cost between the courier and the user can be saved. After receiving the reserved time configured by the user, the server sends the indication information to the corresponding courier, and the information interaction can be realized without online communication between the courier and the user.
S103: if the dispatch configuration instruction is not received, judging whether available dispatch modes exist according to the historical dispatch modes of the user.
Specifically, if the current user fails to configure the dispatch mode in time due to other factors, that is, the server fails to receive the dispatch configuration instruction of the user, at this time, whether an available dispatch mode exists can be determined according to the historical dispatch mode of the user. The available dispatch mode refers to a dispatch mode with the available times of the historical dispatch mode set by the user not being 0. The available times are differences between the number of dispatchable pieces and the number of dispatched pieces, for example, a historical dispatch mode set by a user is an express cabinet, the number of dispatchable pieces is 2, and the historical dispatch mode is proved to be reusable twice, namely, when the next dispatch is performed, if the user does not trigger the dispatch configuration instruction to modify configuration through a notification message, the historical dispatch mode can be directly used as a target dispatch mode, the user does not need to repeatedly configure the dispatch mode when each express arrives, and user experience is improved.
Specifically, when the user does not process the express mail in time at present, the part of the express mail is generally processed according to a default delivery mode (such as temporary delivery or storage of the express mail in a delivery cabinet) of the system, but the problem that the express mail cannot be taken out in time, the effective utilization of the express cabinet ports is not achieved, or the express mail of the express delivery personnel is accumulated too much, and the delivery is disordered still exists.
S104: if so, the available dispatch mode is obtained as the target dispatch mode.
S105: and indicating the courier to dispatch the mail according to the target dispatch mode.
Specifically, if an available dispatch mode corresponding to the user exists in the system, the available dispatch mode can be used as a target dispatch mode, and indication information is sent to the courier according to the target dispatch mode, so that the courier is instructed to dispatch according to the target dispatch mode before the courier dispatches. Further, if there is no available dispatch mode, the default dispatch mode of the system can be used as the target dispatch mode.
In one embodiment, as shown in fig. 2, in step S103, whether there is an available dispatch mode is determined according to the historical dispatch mode of the user, which specifically includes the following steps:
s201: acquiring the number of dispatchable times of a historical dispatch mode set by a user and the number of dispatched times; the number of times that the dispatch can be dispatched is the number of times that the history dispatch mode can be reused.
S202: if the number of dispatched parts is smaller than the number of dispatchable parts, the historical dispatching mode is used as the available dispatching mode.
Where the number of dispatchable pieces includes, but is not limited to, a limited number of times (single or multiple) and an unlimited number of times (i.e., permanent). The number of dispatchable times is the number of times that the historical dispatch mode can be reused. The number of dispatched times refers to the number of times that the history dispatch mode has been multiplexed.
Specifically, the system counts the number of dispatchable pieces and the number of dispatched pieces corresponding to the historical dispatch mode set by the user in real time, if the number of dispatched pieces is smaller than the number of dispatchable pieces, the difference between the number of dispatchable pieces and the number of dispatched pieces is considered to be greater than 0 at this time, namely the number of usable pieces is not 0, the system can continue multiplexing this time, namely the historical dispatch mode is used as the available dispatch mode, and the number of dispatched pieces is updated at this time, namely 1 is subtracted on the basis of the current number of dispatched pieces. Further, if the number of dispatched parts is equal to the number of dispatchable parts, i.e., the available number of times is 0, it is determined that there is no available dispatching method.
In an embodiment, as shown in fig. 3, in step S105, the courier is instructed to dispatch according to the target dispatch mode, which specifically includes the following steps:
s301: if the target dispatch mode is the reserved dispatch mode, judging whether the reserved dispatch time selected by the user is received.
S302: and if the scheduled dispatch time is received, indicating the courier to dispatch at the scheduled dispatch time.
The target dispatch mode comprises instant dispatch, reservation dispatch and express cabinet. Specifically, if the target dispatch mode is the reserved dispatch mode, judging whether the reserved dispatch time selected by the user is received, and if the reserved dispatch time is received, namely the reserved dispatch time selected by the user, indicating the courier to dispatch the dispatch in the reserved time.
Further, when the user selects the dispatch mode as the user of the reserved dispatch, the selected reserved time is not reached, and the courier reaches the vicinity of the express cabinet, at the moment, the courier can temporarily store the express with the not-reached reserved time into the express cabinet, dispatch the express with the corresponding reserved time first, take out the dispatched express when the reserved dispatch time of the user arrives, and avoid the problems that the express is messy to find and is taken by mistake or maliciously taken when the dispatch is carried out due to excessive accumulation of the express.
In an embodiment, after step S301, the method further includes: if the reserved dispatch time is not received, the courier is instructed to dispatch the express mail temporarily or temporarily store the express mail in the express cabinet.
Specifically, if the scheduled delivery time is not received and the express arrives at the express cabinet at this time, in order to avoid the problem of confusion caused by repeated delivery of the express back and forth or excessive express accumulation at the delivery point of the express delivery, the express delivery person can temporarily store the package in the express cabinet to wait for the next delivery or transfer the express to the colleague in the next delivery area.
Further, if the time node reserved by the reservation user is not reached and the courier reaches the vicinity of the courier cabinet, the courier can temporarily store the express with the not-reserved time in the express cabinet, and dispatch the express with the reserved time first, and take the express out of the delivery after the user reserves the delivery time, so that the situation that the express is confused and difficult to find or the express is taken by mistake or maliciously taken when the delivery is too much is avoided.
In an embodiment, as shown in fig. 3, in step S105, the courier is instructed to dispatch according to the target dispatch mode, which specifically includes the following steps:
s401: and if the target dispatch mode is the instant dispatch mode, indicating the courier to dispatch the dispatch according to the user address corresponding to the user express.
The instant dispatch refers to that for a user setting a dispatch mode as an instant dispatch, after the express arrives at an express delivery and distribution station, an express delivery person directly dispatches the express to a dispatch address corresponding to the express. Specifically, if the target dispatch mode is instant dispatch, the courier is instructed to dispatch according to the dispatch address corresponding to the user express.
S402: if the target delivery mode is the express cabinet, the express personnel is instructed to store the user express into the express cabinet near the user address, and after the delivery is completed, the delivery information is sent to the user.
Specifically, if the target delivery mode is the express delivery cabinet, the courier is instructed to store the user express into the express delivery cabinet near the user address, and after delivery is completed, the delivery information is sent to the user.
Further, for the delivery mode of selecting the express cabinet by the user, the server can directly and automatically reserve the express cabinet lattice near the address corresponding to the express of the user in a preferential mode, and sends the reserved delivery certificate to the express personnel without the reserved delivery operation of the express personnel. After the reservation of the express cabinet lattice opening is successful, the express cabinet lattice opening which is successfully reserved and the order number corresponding to the user express can be bound, when the express operator operates the corresponding express cabinet system, the express can be directly delivered to the reserved express cabinet lattice opening, and after the delivery is completed, the express information can be automatically sent to the user number which is bound with the order number.
In one embodiment, as shown in fig. 4, after the dispatch is completed, the method further includes the following steps:
s501: and acquiring a target delivery mode and corresponding maximum delivery time of the user express stored in the express cabinet.
The maximum picking time is the latest picking time of the user set by the system, for example, ten hours, if the maximum picking time is exceeded, the user express is taken as an out-of-date express, so that the express is prompted to process the out-of-date express when the express is operated by the express delivery cabinet system.
It should be understood that the user express items stored in the express cabinet may include temporary storage items or non-temporary storage items, which are not limited in this regard.
S502: and monitoring whether the user express is taken out according to the maximum express taking time.
S503: if the current time of the system is the maximum picking time, the user express is not picked up, the user express is marked as an out-of-date express, and the courier is prompted to process the out-of-date express.
Specifically, different target delivery modes correspond to different maximum delivery time, after delivery of the express delivery person is completed, the server monitors the express items stored in the express delivery cabinet according to the maximum delivery time, if the user express items are not taken out when the current time of the system is the maximum delivery time, the user express items are marked as out-of-date express items, and when the express delivery person operates the express delivery cabinet terminal, the express delivery person is prompted to process the out-of-date express items.
In one embodiment, as shown in fig. 5, after the dispatch is completed, the method further includes the following steps:
s601: acquiring historical order information of a plurality of users in the same target dispatch mode; wherein the historical order information includes the arrival time of the express mail and the time of the user's pick-up.
S602: and counting historical order information of a plurality of users according to the express arrival time and the user express time, and obtaining the average express time as the maximum express time corresponding to the target express way.
Specifically, the average order taking time calculating system calculates average taking time according to an express delivery mode set by a user, if the express delivery mode of the user is an express delivery cabinet, the system screens the express delivery mode to be the express delivery cabinet, obtains historical order information which is an express order stored in the system and is finished by the user, the difference value of the express arrival time corresponding to the historical order information and the express taking time information is used as the express taking time of the user, and then adds up the express taking time corresponding to a plurality of users, and the ratio of the number of users corresponding to the express delivery mode, namely the average express taking time, is used as the maximum express taking time, so that the maximum express taking time is dynamically determined, and the authenticity and the accuracy of the maximum express taking time are ensured.
Further, a certain time for increasing or decreasing can be set on the average piece-taking time dynamically generated by the system, for example, the generated average piece-taking time is ten hours, and if the average piece-taking time is increased by two hours in the background of the server, the actual maximum piece-taking time is twelve hours; for example, if the average time for taking a part is ten hours, and the actual maximum time for taking a part is eight hours if the setting is reduced by two hours in the background of the server, the maximum time for taking a part can be temporarily adjusted by the setting, and when the information amount of the historical order is small, the average time for taking a part is not accurate enough, and the fault tolerance can be improved by correcting the average time for taking a part by the compensation method.
It should be understood that the sequence number of each step in the foregoing embodiment does not mean that the execution sequence of each process should be determined by the function and the internal logic, and should not limit the implementation process of the embodiment of the present invention.
For specific limitations of the express cabinet system, reference may be made to the above limitation of the express delivery method, and no further description is given here. All or part of the modules in the express cabinet system can be realized by software, hardware and a combination thereof. The above modules may be embedded in hardware or may be independent of a processor in the computer device, or may be stored in software in a memory in the computer device, so that the processor may call and execute operations corresponding to the above modules.
In an embodiment, an express cabinet system is provided, where the express cabinet system corresponds to the express delivery method in the above embodiment one by one. As shown in fig. 6, the express cabinet system includes a message notification module 10, a dispatch instruction trigger judgment module 20, an available dispatch mode judgment module 30, a target dispatch mode acquisition module 40, and a dispatch instruction module 50. The functional modules are described in detail as follows:
and the message notification module 10 is used for sending a notification message of the arrival of the express mail to the user corresponding to the express mail before the delivery of the express mail by the express mail person.
The dispatch instruction triggering judgment module 20 is configured to judge whether a dispatch configuration instruction triggered by a user based on a notification message is received.
The available dispatch mode determining module 30 is configured to determine whether an available dispatch mode exists according to a historical dispatch mode of the user if the dispatch configuration instruction is not received.
The target dispatch mode obtaining module 40 is configured to obtain the available dispatch mode as the target dispatch mode if the target dispatch mode exists.
The dispatch indication module 50 indicates the courier to dispatch according to the target dispatch mode.
Further, the express cabinet system also comprises a communication module 60 for receiving the express information sent by the third party system and generating a notification message of arrival of the express according to the express information.
Fig. 7 is a schematic diagram of a hardware module of the express cabinet system provided by the invention. The express cabinet system comprises a processor, a memory, a network interface and a database which are connected through a system bus. The processor of the express cabinet system is used for providing computing and control capabilities. The memory of the express cabinet system comprises a computer storage medium and an internal memory. The computer storage medium stores an operating system, computer programs, and a database. The internal memory provides an environment for the operation of the operating system and computer programs in the computer storage media. The network interface of the express cabinet system is used for communicating with an external terminal through network connection. The computer program, when executed by a processor, implements a method of dispatch of a courier.
In one embodiment, an express cabinet system is provided, including a memory, a processor, and a computer program stored on the memory and executable on the processor, where the processor implements the steps of the express dispatch method in the above embodiments when executing the computer program. Alternatively, the processor may implement the functions of the modules/units in this embodiment of the express cabinet system when executing the computer program, and in order to avoid repetition, the description is omitted here.
In an embodiment, a computer storage medium is provided, and a computer program is stored on the computer storage medium, where the computer program when executed by a processor implements the steps of the method for dispatch of a express mail in the foregoing embodiment, and in order to avoid repetition, details are not repeated herein. Or, when the computer program is executed by the processor, the functions of the modules/units in the embodiment of the express cabinet system are implemented, and in order to avoid repetition, a description is omitted here.
Those skilled in the art will appreciate that implementing all or part of the above-described methods in accordance with the embodiments may be accomplished by way of a computer program stored on a non-transitory computer readable storage medium, which when executed may comprise the steps of the embodiments of the methods described above. Any reference to memory, storage, database, or other medium used in the various embodiments provided herein may include non-volatile and/or volatile memory. The nonvolatile memory can include Read Only Memory (ROM), programmable ROM (PROM), electrically Programmable ROM (EPROM), electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double Data Rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous Link DRAM (SLDRAM), memory bus direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), among others.
It will be clearly understood by those skilled in the art that, for convenience and brevity of description, only the above-mentioned functional modules and modules are illustrated, and in practical application, the above-mentioned functional allocation may be performed by different functional modules and modules according to needs, i.e. the internal structure of the express cabinet system is divided into different functional modules or modules, so as to perform all or part of the above-mentioned functions.
The above embodiments are only for illustrating the technical solution of the present invention, and not for limiting the same; although the invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the present invention, and are intended to be included in the scope of the present invention.
Claims (9)
1. A method for dispatch of a courier, comprising:
before the delivery of the express delivery person, sending a notification message of the arrival of the express delivery to a user corresponding to the express delivery;
judging whether a dispatch configuration instruction triggered by the user based on the notification message is received or not;
if the dispatch configuration instruction is not received, judging whether an available dispatch mode exists according to the historical dispatch mode of the user;
if yes, the available dispatch mode is obtained as a target dispatch mode;
according to the target dispatch mode, the courier is instructed to dispatch;
judging whether available dispatch modes exist according to the historical dispatch modes of the user comprises the following steps:
acquiring the number of dispatchable times of the historical dispatch mode set by the user and the number of dispatched times; the number of the dispatchable pieces is the number of times that the historical dispatch mode can be reused;
and if the number of dispatched parts is smaller than the number of dispatchable parts, taking the historical dispatching mode as the available dispatching mode.
2. The method for sending the express mail according to claim 1, wherein the step of indicating the courier to send the express mail according to the target sending method comprises the following steps:
if the target dispatch mode is the reserved dispatch mode, judging whether the reserved dispatch time selected by the user is received or not;
and if the reserved dispatch time is received, indicating the courier to dispatch at the reserved dispatch time.
3. The method for sending a package according to claim 2, wherein after determining whether the user-selected scheduled package sending time is received if the target package sending mode is the scheduled package sending mode, the method further comprises:
and if the reserved dispatch time is not received, indicating that the courier does not dispatch the express mail temporarily or temporarily storing the express mail in an express cabinet.
4. The method for sending the express mail according to claim 1, wherein the step of indicating the courier to send the express mail according to the target sending method comprises the following steps:
if the target dispatch mode is instant dispatch, the courier is instructed to dispatch according to the user address corresponding to the user express;
and if the target delivery mode is an express cabinet, the express personnel is instructed to store the user express into the express cabinet near the user address, and after delivery is completed, delivery information is sent to the user.
5. The method for sending the express mail according to claim 1, further comprising, after the completion of the sending of the express mail by the courier:
acquiring a target delivery mode and corresponding maximum delivery time of the user express stored in the express cabinet;
monitoring whether the user express is taken out according to the maximum express taking time;
and if the current time of the system is the maximum picking time, marking the user express as an out-of-date express and prompting the express delivery person to process the out-of-date express.
6. The express delivery method of claim 5, further comprising, prior to the obtaining the target delivery method and the corresponding maximum delivery time of the user express stored in the express cabinet:
acquiring historical order information of a plurality of users in the same target dispatch mode; the historical order information comprises express mail arrival time and user picking time;
and counting the historical order information of the plurality of users according to the express arrival time and the user express taking time, and obtaining the average express taking time as the maximum express taking time corresponding to the target express delivery mode.
7. An express delivery cabinet system, characterized by comprising:
the message notification module is used for sending a notification message of the arrival of the express mail to a user corresponding to the express mail before the express mail is dispatched by the express mail;
the dispatch instruction triggering judging module is used for judging whether a dispatch configuration instruction triggered by the user based on the notification message is received or not;
the available dispatch mode judging module is used for judging whether available dispatch modes exist according to the historical dispatch modes of the user if the dispatch configuration instruction is not received;
the target dispatch mode acquisition module is used for acquiring the available dispatch mode as a target dispatch mode if the available dispatch mode exists;
the dispatch indication module is used for indicating the courier to dispatch according to the target dispatch mode;
judging whether available dispatch modes exist according to the historical dispatch modes of the user comprises the following steps:
acquiring the number of dispatchable times of the historical dispatch mode set by the user and the number of dispatched times; the number of the dispatchable pieces is the number of times that the historical dispatch mode can be reused;
and if the number of dispatched parts is smaller than the number of dispatchable parts, taking the historical dispatching mode as the available dispatching mode.
8. The express delivery cabinet system of claim 7, wherein the express delivery cabinet system further comprises: and the communication module is used for receiving the express mail information sent by the third party system and generating the notification message of the arrival of the express mail according to the express mail information.
9. The express delivery cabinet system of claim 7, wherein the express delivery cabinet system further comprises:
the monitoring module is used for acquiring a target delivery mode of the express stored in the express cabinet; determining the maximum delivery time corresponding to the target delivery mode according to the historical order information of a plurality of users corresponding to the target delivery mode; judging whether the user express is taken out or not when the current time of the system is the maximum express taking time; and if not, marking the user express as an out-of-date express, and prompting the express to process the out-of-date express when the express operator operates the express cabinet system.
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| CN113095750A (en) * | 2021-03-29 | 2021-07-09 | 长城汽车股份有限公司 | Unmanned express receiving and dispatching system, express dispatching method and express receiving method |
| CN113222500A (en) * | 2021-04-26 | 2021-08-06 | 深圳市智莱科技股份有限公司 | Parcel distribution method, system and computer readable storage medium |
| CN113256213A (en) * | 2021-06-03 | 2021-08-13 | 上海中通吉网络技术有限公司 | Quick retreating processing method for client problem parts |
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