CN112396748A - Physical examination queuing processing method and device, electronic equipment and storage medium - Google Patents

Physical examination queuing processing method and device, electronic equipment and storage medium Download PDF

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CN112396748A
CN112396748A CN202011270067.9A CN202011270067A CN112396748A CN 112396748 A CN112396748 A CN 112396748A CN 202011270067 A CN202011270067 A CN 202011270067A CN 112396748 A CN112396748 A CN 112396748A
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physical examination
queuing
queue
category
user
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王晓东
陆惠江
张珣
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Suzhou Industrial Park Doctoral Intelligent Network Technology Co ltd
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Suzhou Industrial Park Doctoral Intelligent Network Technology Co ltd
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Priority to PCT/CN2020/131206 priority patent/WO2022099782A1/en
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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems

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Abstract

The embodiment of the invention discloses a physical examination queuing processing method, a physical examination queuing processing device, electronic equipment and a storage medium. The method comprises the following steps: acquiring physical examination information of a user; wherein the physical examination information comprises physical examination items; determining a physical examination category to which each physical examination item belongs from at least two candidate physical examination categories; and determining a physical examination queuing queue of the user according to the physical examination item category and a preset queuing rule. By operating the technical scheme provided by the embodiment of the invention, the problems that when the number of physical examination persons is too large, the work of the physical examination guide personnel is busy, and when the number of physical examination persons is too small, the work of the physical examination guide personnel is idle due to the fact that the current physical examination queue is mainly used for manually guiding the physical examination persons are solved. Moreover, the problem of disordered order can occur due to the fact that the examinee queues up by self, and the effect of improving the physical examination queuing efficiency is achieved.

Description

Physical examination queuing processing method and device, electronic equipment and storage medium
Technical Field
The embodiment of the invention relates to computer technology, in particular to a physical examination queuing processing method and device, electronic equipment and a storage medium.
Background
With the development of society, more and more people pay attention to the health, discover the health hidden danger of the body or the existing health problems in time through physical examination.
The current physical examination queues up and mainly leads the examined people through manual work, leads the examined people work busy when the number of the examined people is too much, leads the examined people work idle when the number of the examined people is too little. And the condition of disordered order can occur because of the self-conscious queuing of the detected people.
Disclosure of Invention
The embodiment of the invention provides a physical examination queuing processing method, a physical examination queuing processing device, electronic equipment and a storage medium, and aims to achieve the effect of improving the physical examination queuing efficiency.
In a first aspect, an embodiment of the present invention provides a physical examination queuing processing method, including:
acquiring physical examination information of a user; wherein the physical examination information comprises physical examination items;
determining a physical examination category to which each physical examination item belongs from at least two candidate physical examination categories;
and determining a physical examination queuing queue of the user according to the physical examination item category and a preset queuing rule.
In a second aspect, an embodiment of the present invention further provides a physical examination queuing processing apparatus, including:
the physical examination information acquisition module is used for acquiring physical examination information of the user; wherein the physical examination information comprises physical examination items;
a physical examination category determining module, configured to determine a physical examination category to which each of the physical examination items belongs from at least two candidate physical examination categories;
and the physical examination queue determining module is used for determining the physical examination queue of the user according to the physical examination item category and the preset queuing rule.
In a third aspect, an embodiment of the present invention further provides an electronic device, where the electronic device includes:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement the physical examination queuing processing method as described above.
In a fourth aspect, an embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored, and the program, when executed by a processor, implements the physical examination queuing processing method as described above.
The embodiment of the invention obtains the physical examination information of the user; wherein the physical examination information comprises physical examination items; determining a physical examination category to which each physical examination item belongs from at least two candidate physical examination categories; and determining a physical examination queuing queue of the user according to the physical examination item category and a preset queuing rule. The problem of current physical examination is queued up and is mainly guided the personnel of examining through the manual work, leads to when the physical examination number is too much, leads to examine personnel work busy, and when the physical examination number was too little, leads to examine personnel work idle. Moreover, the problem of disordered order can occur due to the fact that the examinee queues up by self, and the effect of improving the physical examination queuing efficiency is achieved.
Drawings
Fig. 1 is a flowchart of a physical examination queuing processing method according to an embodiment of the present invention;
fig. 2 is a flowchart of a physical examination queuing processing method according to a second embodiment of the present invention;
fig. 3 is a schematic structural diagram of a physical examination queuing processing apparatus according to a third embodiment of the present invention;
fig. 4 is a schematic structural diagram of an electronic device according to a fourth embodiment of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures.
Example one
Fig. 1 is a flowchart of a physical examination queuing processing method according to an embodiment of the present invention, which is applicable to a situation where physical examination items are automatically queued for a user during physical examination, and the method can be executed by a physical examination queuing processing apparatus according to an embodiment of the present invention, and the apparatus can be implemented in a software and/or hardware manner. Referring to fig. 1, the physical examination queuing processing method provided in this embodiment includes:
step 110, acquiring physical examination information of a user; wherein the physical examination information comprises physical examination items.
The physical examination information is information provided by a user during physical examination, and comprises items needing physical examination. The physical examination items can be liver function, blood sugar, blood fat, electrocardiogram and the like, and the corresponding physical examination items of each user can be different.
The physical examination information of the user can be acquired by setting a self-service registration sign of the user at a physical examination place, and acquiring the physical examination information corresponding to the physical examination sign after the user swipes an identity card or a physical examination sheet and other physical examination signs at the self-service registration sign, and performing subsequent queuing operation.
Optionally, the user may also perform physical examination check-in, appointment, physical examination item modification, and the like through an official website, APP, public number, and the like, which is not limited in this embodiment.
And 120, determining a physical examination category to which each physical examination item belongs from at least two candidate physical examination categories.
The candidate physical examination categories are physical examination categories to which the physical examination items may belong, and different physical examination categories are queued separately. For example, the method can be divided into B-mode ultrasonic examination and other items, if the physical examination items comprise B-mode ultrasonic examination, the B-mode ultrasonic examination and the other physical examination items are separated and queued at the same time, and the problems that the examination of the other physical examination items is delayed and the queuing time is increased due to the fact that the number of the queued B-mode ultrasonic examination items is too large in the existing queuing mode are avoided.
And determining the physical examination categories corresponding to all the physical examination items of the user from the candidate physical examination categories, and determining the queuing queue under the physical examination category according to the physical examination categories corresponding to the physical examination items.
Optionally, the candidate physical examination category includes meal, for example, when the user enters the restaurant for meal, the user can check in by swiping a card, at this time, the queuing operation of all the physical examination items of the user can be suspended, and the queuing operation is resumed after the user swipes the card again after the meal is finished.
Whether the items of fasting physical examination are needed or not can be determined by combining the physical examination items of the user during dining, and if yes, prompting is carried out to avoid the situation that the related physical examination items cannot be carried out due to forgetting of the user, so that the physical examination efficiency is improved.
And step 130, determining a physical examination queuing queue of the user according to the physical examination item category and a preset queuing rule.
And determining the physical examination queuing queue of the user together according to the physical examination item category actually corresponding to the physical examination item and a preset queuing rule. Different preset queuing rules can be set according to different physical examination item categories, and the same preset queuing rules can also be set for all the physical examination item categories, which is not limited in this embodiment.
The physical examination queue of the user is a queue of the user in a physical examination department corresponding to each physical examination item, for example, in a single physical examination item category, the physical examination items of the user include ophthalmology, stomatology and blood routine, and if the user is firstly allocated to the physical examination of the stomatology department according to a preset queue rule, the queue of the user in the stomatology department is determined according to the queue condition of other users allocated to the physical examination of the stomatology department; after the user finishes the physical examination in the oral department, starting queuing the next physical examination item; if the blood routine physical examination is allocated according to the preset queuing rule, the queuing queue of the user in the blood routine department is determined according to the queuing conditions of other users allocated to the blood routine physical examination before.
According to the physical examination item categories and preset queuing rules, the physical examination queuing queues of the users are determined together, and the number of queues included in the physical examination queuing queues can be the same as the number of the physical examination item categories. Illustratively, the physical examination items correspond to 3 physical examination item categories, each physical examination item category is queued in parallel, and the physical examination queuing queue includes 3 sub-queues.
In this embodiment, optionally, determining the physical examination queuing queue of the user according to the physical examination item category and the preset queuing rule includes:
determining a category queuing queue corresponding to the physical examination item category of the user according to the physical examination item category and the preset queuing rule;
and determining a physical examination queuing queue of the user according to the category queuing queue.
The category queue queues are single queue queues corresponding to single physical examination item categories, and users queue in different category queue queues simultaneously. And determining a category queuing queue according to a preset queuing rule and the category queuing queue, and if the number of the category queuing queues is more than one, determining a total physical examination queuing queue according to different category queuing queues.
Illustratively, the user has 10 physical examination items, wherein 9 of the physical examination items belong to a physical examination item category a, and 1 of the physical examination items belong to a physical examination item category B, then the 9 physical examination items corresponding to the physical examination item category a are queued according to a preset queuing rule to determine a category queuing queue a, and the 1 physical examination item corresponding to the physical examination item category B is queued according to the preset queuing rule to determine a category queuing queue B. The category queuing queue A and the category queuing queue B queue at the same time, so as to determine a physical examination queuing queue, namely the physical examination queuing queue of the user consists of two category queuing queues at the moment.
The physical examination queuing queues of the users are determined according to the category queuing queues, and when the number of the category queuing queues is more than one, parallel queuing can be performed, so that the physical examination queuing efficiency is improved.
In this embodiment, optionally, the physical examination information further includes: user information;
correspondingly, the step of determining the physical examination queuing queue of the user according to the physical examination item category and the preset queuing rule comprises the following steps:
and determining a physical examination queuing queue of the user according to the physical examination item category, the user information and a preset queuing rule.
The user information may include the gender information, the age information, and other personal information of the user, which is not limited in this embodiment, and the physical examination queue of the user is determined according to the physical examination item category, the user information, and the preset queue rule. For example, when the physical examination items are electrocardiographic examination, the physical examination items can be separately queued according to gender, and when the physical examination items queued by the user are determined to be electrocardiographic departments according to the physical examination item categories and preset queuing rules, the user is allocated to the queuing queue of the electrocardiographic department corresponding to the gender. The electrocardiographic department may be divided into a male department and a female department, or the next physical examination person may be determined to be the same sex according to the sex of the previous physical examination person, which is not limited in this embodiment.
The physical examination queuing queue of the user is determined through the physical examination item category, the user information and the preset queuing rule, and the corresponding physical examination queuing mode is determined according to the personal information of the user, so that the physical examination experience of the user is improved.
According to the technical scheme provided by the embodiment, physical examination information of a user is acquired; wherein the physical examination information comprises physical examination items; determining a physical examination category to which each physical examination item belongs from at least two candidate physical examination categories; and determining a physical examination queuing queue of the user according to the physical examination item category and a preset queuing rule. The problem of current physical examination is queued up and is mainly guided the personnel of examining through the manual work, leads to when the physical examination number is too much, leads to examine personnel work busy, and when the physical examination number was too little, leads to examine personnel work idle. Moreover, the problem of disordered order can occur due to the fact that the examinee queues up by self, and the effect of improving the physical examination queuing efficiency is achieved.
Example two
Fig. 2 is a flowchart of a physical examination queuing processing method according to a second embodiment of the present invention, and the present technical solution is supplementary explained for a process after a physical examination queuing queue of a user is determined. Compared with the scheme, the scheme is specifically optimized in that after the physical examination queue of the user is determined, the method further comprises the following steps:
determining queuing information of the user according to the physical examination queuing queue and the current number;
and sending the prompting content of the queuing information to the user according to the queuing information and a preset prompting rule. Specifically, the flow chart of the physical examination queuing processing method is shown in fig. 2:
step 210, acquiring physical examination information of a user; wherein the physical examination information comprises physical examination items.
Step 220, determining the physical examination category to which each physical examination item belongs from at least two candidate physical examination categories.
Step 230, determining a physical examination queuing queue of the user according to the physical examination item category and the preset queuing rule.
In this embodiment, optionally, the preset queuing rule includes: the physical examination item priority queuing rule is at least one of a physical examination item close queuing rule and a physical examination item time optimal queuing rule.
Wherein the fasting physical examination item priority queuing rule is as follows: when the physical examination queue of the user is determined, the examination of the fasting item, such as ultrasound, blood drawing examination, breath test and the like, is preferentially arranged, and the physical examination queue of the non-fasting item is arranged after the items are finished, so that the condition that the user maintains the fasting time for a long time is avoided.
The physical examination item nearby queuing rule is as follows: the physical examination items on the same floor are preferentially queued, for example, after the items on the same floor are checked, the physical examination items are transferred to other floors for physical examination queuing. Different physical routes may be determined based on different levels of users, such as a VIP user prioritizing a VIP physical department, etc. The user is prevented from frequently walking, so that the physical examination queuing efficiency is improved. The user can enter the three-dimensional modeling map navigation related to physical examination through public numbers and the like, so that the physical examination route of the individual is obtained, and the physical examination efficiency is improved.
The optimal queuing rule of the physical examination item time is as follows: when the physical examination queue of the user is determined, the department with the shortest queuing time is considered preferentially, or when the number of people in the department queue is saturated or doctors go out, the queuing of the department is suspended, and the like, so that the physical examination queuing time is reduced, and the physical examination efficiency is improved.
The queuing rule may be preset, or may be changed according to the queuing requirement of the user, which is not limited in this embodiment.
And 240, determining the queuing information of the user according to the calling number and the current calling number.
The current number is a current number called by a physical examination department corresponding to the physical examination queuing queue, and the queuing information may include a queuing progress or an estimated queuing time, which is not limited in this embodiment. Illustratively, the user is in a blood routine physical examination queue, and if the user is in number 68 and the current call number is number 64, the user needs to wait for four people, and the waiting time can be predicted to be X minutes according to the average waiting time counted before.
And step 250, sending the prompt content of the queue information to the user according to the queue information and a preset prompt rule.
And sending the prompt content of the queuing information to the user according to the queuing information and a preset prompt rule, wherein the preset prompt rule is used for determining a prompt mode, a prompt frequency and the like. For example, if the preset prompting rule is that when 3 people remain from the called number, the prompting is performed, the prompting mode is public number pushing, the pushing frequency is updated once in three minutes, and the like, when the queuing waiting information is that 3 people remain from the called number, the prompting is performed according to the preset prompting rule, and the prompting content may include the remaining waiting time, the number of waiting people, and the like.
Different prompt modes of the queue waiting information can be determined according to the characteristics of the physical examination items, for example, the carbon 13 breath examination needs to be tested twice, the interval is 30 minutes, and after the user tests for the first time, the second prompt of the queue waiting information is carried out at the interval of the preset time.
When the user fails to perform physical examination within the specified time after calling the number, namely the number is passed, the queuing is delayed, when a preset number of people remain for the delayed number calling, the prompt content of the queuing waiting information is sent to the user again,
in this embodiment, optionally, the method further includes:
acquiring physical examination result information of a user;
and acquiring a disease risk prediction result of the user according to the physical examination result information and a disease risk prediction model constructed in advance based on big data.
The physical examination result information is related information obtained after the user performs physical examination. For example, the physical examination parameters, the physical examination diagnosis, etc., which are not limited in this embodiment. And inputting the physical examination result information of the user into the disease risk prediction model to obtain the risk probability that the user suffers from chronic diseases. The health information of the user can be continuously acquired, and the prediction result can be updated in real time by combining the previous prediction result.
The disease risk prediction model can be constructed by acquiring health data such as age, sex, diagnosis, symptoms and test results in physical examination result information as user characteristics based on medical health big data of historical users. The construction process may include optimizing the feature values, performing similarity calculation on the features, performing disease priority calculation, and converting the result of the priority calculation into a disease risk prediction result. And evaluating the disease prediction accuracy, and iteratively adjusting algorithm parameters and output result processing parameters to form an optimal disease risk prediction model.
By analyzing the health data of the group, the disease risk of the user is predicted, the prediction accuracy is improved, and the physical examination experience of the user is improved.
According to the embodiment of the invention, the prompt content of the queuing information is sent to the user through the queuing information and the preset prompt rule, so that the conflict caused by the aggregation and queuing of the user is avoided, and the queuing progress of the user is prompted in time so as to prevent the user from missing the number calling, so that the physical examination efficiency is improved and the physical examination experience of the user is improved.
EXAMPLE III
Fig. 3 is a schematic structural diagram of a physical examination queuing processing apparatus according to a third embodiment of the present invention. The device can be realized in a hardware and/or software mode, can execute the physical examination queuing processing method provided by any embodiment of the invention, and has corresponding functional modules and beneficial effects of the execution method. As shown in fig. 3, the apparatus includes:
a physical examination information acquisition module 310, configured to acquire physical examination information of a user; wherein the physical examination information comprises physical examination items;
a physical examination category determining module 320, configured to determine a physical examination category to which each of the physical examination items belongs from at least two candidate physical examination categories;
the physical examination queuing queue determining module 330 is configured to determine a physical examination queuing queue of the user according to the physical examination item category and a preset queuing rule.
According to the technical scheme provided by the embodiment, physical examination information of a user is acquired; wherein the physical examination information comprises physical examination items; determining a physical examination category to which each physical examination item belongs from at least two candidate physical examination categories; and determining a physical examination queuing queue of the user according to the physical examination item category and a preset queuing rule. The problem of current physical examination is queued up and is mainly guided the personnel of examining through the manual work, leads to when the physical examination number is too much, leads to examine personnel work busy, and when the physical examination number was too little, leads to examine personnel work idle. Moreover, the problem of disordered order can occur due to the fact that the examinee queues up by self, and the effect of improving the physical examination queuing efficiency is achieved.
On the basis of the above technical solutions, optionally, the physical examination queue determining module includes:
a category queue determining unit, configured to determine, according to the physical examination item categories, category queue queues corresponding to the physical examination item categories of the users;
and the physical examination queuing queue determining unit is used for determining the physical examination queuing queue of the user according to the category queuing queue and the preset queuing rule.
On the basis of the above technical solutions, optionally, the physical examination information further includes: user information;
correspondingly, the physical examination queue determining module comprises:
and the physical examination queue determining unit is used for determining the physical examination queue of the user according to the physical examination item category, the user information and the preset queue rule.
On the basis of the above technical solutions, optionally, the apparatus further includes:
the queue information determining unit is used for determining queue information of the user according to the physical examination queue and the current called number after the physical examination queue determining module;
and the prompt content sending unit is used for sending the prompt content of the queue waiting information to the user according to the queue waiting information and a preset prompt rule.
On the basis of the above technical solutions, optionally, the apparatus further includes:
the physical examination result information acquisition module is used for acquiring the physical examination result information of the user;
and the disease risk prediction result acquisition module is used for acquiring a disease risk prediction result of the user according to the physical examination result information and a disease risk prediction model which is constructed in advance based on big data.
On the basis of the above technical solutions, optionally, the preset queuing rule includes: the physical examination item priority queuing rule is at least one of a physical examination item close queuing rule and a physical examination item time optimal queuing rule.
Example four
Fig. 4 is a schematic structural diagram of an electronic apparatus according to a fourth embodiment of the present invention, as shown in fig. 4, the electronic apparatus includes a processor 40, a memory 41, an input device 42, and an output device 43; the number of the processors 40 in the electronic device may be one or more, and one processor 40 is taken as an example in fig. 4; the processor 40, the memory 41, the input device 42 and the output device 43 in the electronic apparatus may be connected by a bus or other means, and the bus connection is exemplified in fig. 4.
The memory 41 is a computer-readable storage medium, and can be used for storing software programs, computer-executable programs, and modules, such as program instructions/modules corresponding to the physical examination queuing processing method in the embodiment of the present invention. The processor 40 executes various functional applications and data processing of the electronic device by running software programs, instructions and modules stored in the memory 41, that is, implements the physical examination queue processing method described above.
The memory 41 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function; the storage data area may store data created according to the use of the terminal, and the like. Further, the memory 41 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid state storage device. In some examples, memory 41 may further include memory located remotely from processor 40, which may be connected to the electronic device through a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
EXAMPLE five
An embodiment of the present invention further provides a storage medium containing computer-executable instructions, where the computer-executable instructions are executed by a computer processor to perform a physical examination queuing processing method, and the method includes:
acquiring physical examination information of a user; wherein the physical examination information comprises physical examination items;
determining a physical examination category to which each physical examination item belongs from at least two candidate physical examination categories;
and determining a physical examination queuing queue of the user according to the physical examination item category and a preset queuing rule.
Of course, the storage medium provided by the embodiment of the present invention contains computer-executable instructions, and the computer-executable instructions are not limited to the method operations described above, and may also perform related operations in the physical examination queuing processing method provided by any embodiment of the present invention.
From the above description of the embodiments, it is obvious for those skilled in the art that the present invention can be implemented by software and necessary general hardware, and certainly, can also be implemented by hardware, but the former is a better embodiment in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which can be stored in a computer-readable storage medium, such as a floppy disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a FLASH Memory (FLASH), a hard disk or an optical disk of a computer, and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device) to execute the methods according to the embodiments of the present invention.
It should be noted that, in the embodiment of the physical examination queue processing apparatus, the units and modules included in the embodiment are only divided according to functional logic, but are not limited to the above division, as long as the corresponding functions can be realized; in addition, specific names of the functional units are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present invention.
It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.

Claims (10)

1. A physical examination queuing processing method is characterized by comprising the following steps:
acquiring physical examination information of a user; wherein the physical examination information comprises physical examination items;
determining a physical examination category to which each physical examination item belongs from at least two candidate physical examination categories;
and determining a physical examination queuing queue of the user according to the physical examination item category and a preset queuing rule.
2. The method of claim 1, wherein determining the physical examination queuing queue of the user according to the physical examination item category and the preset queuing rule comprises:
determining a category queuing queue corresponding to the physical examination item category of the user according to the physical examination item category and the preset queuing rule;
and determining a physical examination queuing queue of the user according to the category queuing queue.
3. The method of claim 1, wherein the physical examination information further comprises: user information;
correspondingly, the step of determining the physical examination queuing queue of the user according to the physical examination item category and the preset queuing rule comprises the following steps:
and determining a physical examination queuing queue of the user according to the physical examination item category, the user information and a preset queuing rule.
4. The method of claim 1, after determining the physical examination queue of the user, further comprising:
determining queuing information of the user according to the physical examination queuing queue and the current number;
and sending the prompting content of the queuing information to the user according to the queuing information and a preset prompting rule.
5. The method of claim 1, further comprising:
acquiring physical examination result information of a user;
and acquiring a disease risk prediction result of the user according to the physical examination result information and a disease risk prediction model constructed in advance based on big data.
6. The method of claim 1, wherein the preset queuing rules comprise: the physical examination item priority queuing rule is at least one of a physical examination item close queuing rule and a physical examination item time optimal queuing rule.
7. A physical examination queuing processing device is characterized by comprising:
the physical examination information acquisition module is used for acquiring physical examination information of the user; wherein the physical examination information comprises physical examination items;
a physical examination category determining module, configured to determine a physical examination category to which each of the physical examination items belongs from at least two candidate physical examination categories;
and the physical examination queue determining module is used for determining the physical examination queue of the user according to the physical examination item category and the preset queuing rule.
8. The apparatus of claim 7, wherein the physical examination queue determining module comprises:
a category queue determining unit, configured to determine, according to the physical examination item categories, category queue queues corresponding to the physical examination item categories of the users;
and the physical examination queuing queue determining unit is used for determining the physical examination queuing queue of the user according to the category queuing queue and the preset queuing rule.
9. An electronic device, characterized in that the electronic device comprises:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement the physical examination queue processing method of any one of claims 1-6.
10. A computer-readable storage medium on which a computer program is stored, the program, when executed by a processor, implementing the physical examination queue processing method according to any one of claims 1 to 6.
CN202011270067.9A 2020-11-13 2020-11-13 Physical examination queuing processing method and device, electronic equipment and storage medium Pending CN112396748A (en)

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