CN105007299B - Way of inquisition Internet-based and system - Google Patents
Way of inquisition Internet-based and system Download PDFInfo
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- CN105007299B CN105007299B CN201510295249.4A CN201510295249A CN105007299B CN 105007299 B CN105007299 B CN 105007299B CN 201510295249 A CN201510295249 A CN 201510295249A CN 105007299 B CN105007299 B CN 105007299B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
Abstract
The present invention discloses a kind of way of inquisition Internet-based and system, the above method includes: the client real-time update by the first user and the current state information that at least one second user is presented, wherein the status information includes: presence, it sees and treat patients state, off-line state；Respond the selection operation that first user according to the state information executes the second user, if the current state information for the second user that first user selects is the state of seeing and treating patients, the corresponding current queue number of the second user is presented to first user.The above-mentioned technical proposal provided according to the present invention can effectively reduce the time that patient experience is waited in line for a long time, greatly improve the user experience of the online interrogation of patient.
Description
Technical field
The present invention relates to the communications fields, in particular to a kind of way of inquisition Internet-based and system.
Background technique
Medical resource distribution is extremely uneven, and most of medical resource all concentrates in southeastern coast and big city, including
Outstanding doctor, high-end treatment, detection device, how balanced medical resource, improve metropolitan resource utilization, allow
The problem of small city, rural area even from far-off regions can also enjoy metropolitan medical resource, be current urgent need to resolve.
Even if Expensive and hard to visit doctors is also one and urgently to be resolved asks in addition, in the city for possessing good medical resource
Topic.It sees a doctor needs register, go to a doctor in advance, checking, paying dues, taking medicine, needs to hurry back and forth back and forth in different places, and hospital
Register, pay dues, inspection department is bumper-to-bumper forever, give many people, especially the elderly, bring great inconvenience.
In the related technology, by way of video interrogation, the diagnosis and treatment channel between patient and doctor is established, however is being established
Before the connection of the video of patient and doctor, patient would generally undergo the process waited in line for a long time, this greatly reduces patient's net
The user experience of upper interrogation, in addition, if doctor needs to retain online time the browsing case or inspection information etc. of oneself, user
The work that connection request at this time can interfere doctor current, and if can also be dropped significantly when doctor refuses the connection request
The user experience of low patient, or even cause conflict between doctors and patients.
Summary of the invention
It is a primary object of the present invention to disclose a kind of way of inquisition Internet-based and system, at least to solve phase
It is established in the technology of pass before the video connection of patient and doctor, patient would generally undergo the process waited in line for a long time, this is significantly
The problem of reducing the user experience of the online interrogation of patient.
According to an aspect of the invention, there is provided a kind of way of inquisition Internet-based.
Way of inquisition Internet-based according to the present invention includes: the client real-time update by the first user and is in
The current state information of at least one existing second user, wherein the status information includes: presence, state of seeing and treating patients, offline
State；The selection operation that first user according to the state information executes the second user is responded, if described the
The current state information for the second user that one user selects is the state of seeing and treating patients, then the second user is corresponding when front row
Team's number is presented to first user.
According to another aspect of the present invention, a kind of interrogation system Internet-based is provided.
Interrogation system Internet-based according to the present invention includes: the first client, for updating and presenting at least one
The current state information of a second user, and respond the choosing that the first user according to the state information executes the second user
Select operation, wherein the status information includes: presence, state of seeing and treating patients, off-line state；Server, for obtaining institute in real time
The current state information of second user is stated, and the current state information is sent to first client.
Pass through the client real-time update of the first user (being equivalent to patient) and at least one second user is presented and (is equivalent to
Doctor) current state information, the first user can according to the state information to the second user execute selection operation,
And the current state information for working as the second user that the first user selects is the state of seeing and treating patients, then the second user is corresponding
Current queue number be presented to first user.Therefore the time that patient experience is waited in line for a long time can be effectively reduced,
Greatly improve the user experience of the online interrogation of patient.
Detailed description of the invention
Fig. 1 is the flow chart of way of inquisition Internet-based according to an embodiment of the present invention；
Fig. 2 is the flow chart of way of inquisition Internet-based according to the preferred embodiment of the invention；
Fig. 3 is the structural block diagram of interrogation system Internet-based according to an embodiment of the present invention；And
Fig. 4 is the structural block diagram of interrogation system Internet-based according to the preferred embodiment of the invention.
Specific embodiment
Specific implementation of the invention is made a detailed description with reference to the accompanying drawings of the specification.
Fig. 1 is the flow chart of way of inquisition Internet-based according to an embodiment of the present invention.As shown in Figure 1, this is based on
The way of inquisition of internet includes:
Step S101: passing through the client real-time update of the first user and the current state of at least one second user is presented
Information, wherein above-mentioned status information includes: presence, state of seeing and treating patients, off-line state；
Step S103: above-mentioned first user of response grasps the selection that above-mentioned second user executes according to above-mentioned status information
Make, if the current state information for the above-mentioned second user that above-mentioned first user selects is the state of seeing and treating patients, above-mentioned second is used
The corresponding current queue number in family is presented to above-mentioned first user.
In the related technology, before the video connection for establishing patient and doctor, patient would generally undergo to be waited in line for a long time
Process, this greatly reduces the user experience of the online interrogation of patient, in addition, if doctor needs to retain online the time of oneself
Browse case or inspection information etc., the work that the connection request of user at this time can interfere doctor current, and if doctor to this
When connection request is refused, the user experience of patient also will be greatly reduced, or even cause conflict between doctors and patients.Using method shown in FIG. 1,
Pass through the client real-time update of the first user (being equivalent to patient) and at least one second user (being equivalent to doctor) is presented
Current state information, the selection operation that the first user can execute above-mentioned second user according to above-mentioned status information, and work as
The current state information for the above-mentioned second user that first user selects is the state of seeing and treating patients, then above-mentioned second user is corresponding current
Queue number is presented to above-mentioned first user.Therefore the time that patient experience is waited in line for a long time can be effectively reduced, mentioned significantly
The user experience of the high online interrogation of patient.
Preferably, in above-mentioned steps S101, pass through the client real-time update of the first user and present at least one second
The current state information of user may include:
The register for responding above-mentioned second user, the current state information for recording above-mentioned second user is off-line state；
The current state information of above-mentioned second user is updated by the client of above-mentioned first user and is rendered as off-line state；
It responds above-mentioned second user and determines the operation into the state that can see and treat patients, record the current state letter of above-mentioned second user
Breath is presence；The current state information of above-mentioned second user is updated and is rendered as by the client of above-mentioned first user
Presence；
When above-mentioned second user, which establishes interrogation with other users, to be connect, the current state information of above-mentioned second user is recorded
For the state of seeing and treating patients, the current state information of above-mentioned second user is updated by the client of above-mentioned first user and is rendered as connecing
Examine state.
(trouble just is equivalent in the first user when second user (being equivalent to doctor) can see and treat patients by above-mentioned processing
Person) client present second user state be presence, when second user (being equivalent to doctor) needs to log in system
In, retain oneself time browsing case or inspection information etc., and be not intended to be interfered by the connection request of the first user, then pass through
The state for the second user that the client of first user (being equivalent to patient) is presented is off-line state.It can thus be avoided second
User is bothered in the state of can not see and treat patients by the first user, to effectively increase the user experience of second user.Meanwhile
For the first user, connection percent of call completed is also effectively increased, avoids the generation of conflict between doctors and patients.
Preferably, in the client real-time update by above-mentioned first user and the current of at least one second user is presented
Can also include following processing before status information: the register of above-mentioned first user of response passes through above-mentioned first user's
Client and server carry out data interaction, realize the login of above-mentioned first user, wherein above-mentioned first user uses when logging in
User information be the random typing of the user information；
Terminate include following processing: pass through after interrogation connect in above-mentioned first user and above-mentioned second user
Above-mentioned first user of the Client-Prompt of above-mentioned first user carries out the registration of user information, and prompts above-mentioned first user not
In the case where registration, the corresponding data of this interrogation can not access log in next time after.
It is not necessarily to user's registration, multi information was filled in and reduced in the case where patient sees a doctor for the first time by above-mentioned processing
The experience of user reresents user's registration, and to the user of registration so that user smoothly completes interrogation by internet after interrogation
Retain interrogation record.
Above-mentioned preferred embodiment is further described below in conjunction with Fig. 2.
Fig. 2 is the flow chart of way of inquisition Internet-based according to the preferred embodiment of the invention.As shown in Fig. 2, should
Way of inquisition mainly includes following processing:
Step S201: responding the register of current patents, carries out data by the client and server of current patents
Interaction, realizes the login of current patents, wherein the user information that current patents use when logging in is the letter of the random typing of the user
Breath；
Step S203: responding the register of doctor, and the current state information for recording the doctor is off-line state；By upper
The current state information of doctor is updated and is rendered as off-line state by the client for stating patient.
Step S205: it responds the doctor and determines into the operation for the state that can see and treat patients, record the current state information of the doctor
For presence；The current state information of the doctor is updated by the client of current patents and is rendered as presence.
Step S207: the selection operation that the patient executes above-mentioned doctor according to above-mentioned online status information is responded, is built
Stand the video interrogation channel of above-mentioned patient Yu above-mentioned doctor.
Step S209: terminate to pass through the Client-Prompt of the above-mentioned patient patient after interrogation connect in doctor and patient
The registration of user information is carried out, and prompts the patient in Generic situation, the corresponding data of this interrogation log in next time
After can not access.
It is not necessarily to user's registration, multi information was filled in and reduced in the case where patient sees a doctor for the first time by above-mentioned processing
The experience of user reresents user's registration, and to the user of registration so that user smoothly completes interrogation by internet after interrogation
Retain interrogation record, can be convenient user and go on smoothly interrogation and increase the experience sense of user.And patient customer end is shown
The state of doctor, patient, which selects doctor, to be made a choice according to the state of doctor, when the doctor selected asks for other patient
When examining, the number being currently lined up can be counted and notify the patient, therefore effectively have adjusted the interrogation queuing situation of each doctor, reduced
The time that patient waits in line under unwitting situation.Meanwhile by being just in the client of patient when doctor can see and treat patients
The state of existing doctor is presence, thus can be bothered to avoid doctor in the state of can not see and treat patients by patient, thus effectively
Improve the user experience of doctor.Meanwhile for patients, connection percent of call completed is also effectively increased, conflict between doctors and patients are avoided
Generation.
Fig. 3 is the structural block diagram of interrogation system Internet-based according to an embodiment of the present invention.As shown in figure 3, the base
Interrogation system in internet specifically includes that the first client 30, for updating and presenting the current of at least one second user
Status information, and respond the selection operation that the first user executes above-mentioned second user according to above-mentioned status information, wherein it is above-mentioned
Status information includes: presence, state of seeing and treating patients, off-line state；Server 32, for obtaining working as above-mentioned second user in real time
Preceding status information, and above-mentioned current state information is sent to above-mentioned first client.
Using system shown in Fig. 3, server obtains the current state letter of above-mentioned second user (being equivalent to doctor) in real time
Breath, and above-mentioned current state information is sent to above-mentioned first client (client for being equivalent to patient), the first client is real
Shi Gengxin and the current state information that at least one second user (being equivalent to doctor) is presented, the first user (being equivalent to patient) can
With the selection operation executed according to above-mentioned status information to above-mentioned second user (being equivalent to doctor), and when first user's (phase
When in patient) current state information of above-mentioned second user (being equivalent to doctor) that selects is the state of seeing and treating patients, then by above-mentioned second
The corresponding current queue number of user is presented to above-mentioned first user.Therefore patient experience can be effectively reduced to wait in line for a long time
Time, greatly improve the user experience of the online interrogation of patient.
Preferably, as shown in figure 4, above system can also include: the second client 34, for responding above-mentioned second user
Register, record above-mentioned second user current state information be off-line state；First client 30, for when above-mentioned the
When two users establish interrogation with other users and connect, the current state information of above-mentioned second user is updated and is rendered as offline shape
State.
Preferably, above-mentioned second client 34 determines the operation into the state that can see and treat patients for responding above-mentioned second user,
The current state information for recording above-mentioned second user is presence；Above-mentioned first client 30, for working as above-mentioned second user
When establishing interrogation with other users and connecting, the current state information of above-mentioned second user will be updated and be rendered as presence.
Preferably, above-mentioned second client 34, for remembering when above-mentioned second user is established interrogation with other users and connect
The current state information for recording above-mentioned second user is state of seeing and treating patients；Above-mentioned first client 30, for by above-mentioned second user
Current state information updates and is rendered as the state of seeing and treating patients.
Preferably, the first client 30, for responding the register of above-mentioned first user, by being counted with server
According to interaction, the login of above-mentioned first user is realized, and prompt above-mentioned first user to carry out the registration of user information, and prompt
The first user is stated in Generic situation, the corresponding data of this interrogation can not access log in next time after, wherein above-mentioned
The user information that one user uses when logging in is the information of the random typing of the user.
It should be noted that the preferred embodiment that each component be combined with each other in above system specifically may refer to Fig. 1 extremely
The description of Fig. 2, details are not described herein again.
In conclusion can be convenient user by above-described embodiment provided by the invention and go on smoothly interrogation and increase use
The experience sense at family.The interrogation queuing situation of each doctor is effectively had adjusted, patient is reduced and waits in line under unwitting situation
Time.It can additionally be bothered to avoid doctor in the state of can not see and treat patients by patient, to effectively increase the use of doctor
Family experience.Meanwhile for patients, connection percent of call completed is also effectively increased, the generation of conflict between doctors and patients is avoided.
Disclosed above is only several specific embodiments of the invention, and still, the present invention is not limited to this, any ability
What the technical staff in domain can think variation should all fall into protection scope of the present invention.
Claims (8)
1. a kind of way of inquisition Internet-based characterized by comprising
Pass through the client real-time update of the first user and the current state information of at least one second user is presented, wherein institute
Stating status information includes: presence, state of seeing and treating patients, off-line state, passes through the client real-time update of the first user and presents
The current state information of at least one second user includes: the register for responding the second user, records described second and uses
The current state information at family is off-line state；The current state of the second user is believed by the client of first user
Breath updates and is rendered as off-line state；
The selection operation that first user according to the state information executes the second user is responded, if described first
The current state information for the second user that user selects is the state of seeing and treating patients, then by the corresponding current queuing of the second user
Number is presented to first user.
2. the method according to claim 1, wherein passing through the client real-time update of the first user and presenting extremely
The current state information of a few second user further include: it responds the second user and determines the operation into the state that can see and treat patients,
The current state information for recording the second user is presence；Described second is used by the client of first user
The current state information at family updates and is rendered as presence.
3. the method according to claim 1, wherein passing through the client real-time update of the first user and presenting extremely
The current state information of a few second user further include: when the second user, which establishes interrogation with other users, to be connect, note
The current state information for recording the second user is to see and treat patients state, by the client of first user by the second user
Current state information update and be rendered as the state of seeing and treating patients.
4. according to the method in any one of claims 1 to 3, which is characterized in that
The client real-time update by first user and present at least one second user current state information it
Before, further includes: the register of response first user carries out data by the client and server of first user
The login of first user is realized in interaction, wherein the user information that first user uses when logging in is that the user is random
The information of typing；
Terminate after interrogation connect in first user and the second user, further includes:
First user described in Client-Prompt by first user carries out the registration of user information, and prompts described first
In Generic situation, the corresponding data of this interrogation can not access user log in next time after.
5. a kind of interrogation system Internet-based characterized by comprising
First client for updating and presenting the current state information of at least one second user, and responds first user's root
According to the selection operation that the status information executes the second user, if the second user of first user selection
Current state information be to see and treat patients state, then the corresponding current queue number of the second user is presented to described first and used
Family is also used to after the second client logs in, the current state information of the second user is updated and is rendered as off-line state；
Wherein, the status information includes: presence, state of seeing and treating patients, off-line state；
Second client records the current state information of the second user for responding the register of the second user
For off-line state；
Server is sent to for obtaining the current state information of the second user in real time, and by the current state information
First client.
6. system according to claim 5, which is characterized in that
Second client determines into the operation for the state that can see and treat patients for responding the second user, records described second
The current state information of user is presence；
First client, for being updated the current state information of the second user and being rendered as presence.
7. system according to claim 5, which is characterized in that
Second client is used for when the second user is established interrogation with other users and connect, recording described second
The current state information at family is state of seeing and treating patients；
First client, for being updated the current state information of the second user and being rendered as the state of seeing and treating patients.
8. system according to any one of claims 5 to 7, which is characterized in that
First client, it is real by carrying out data interaction with server for responding the register of first user
The login of existing first user, and prompt first user to carry out the registration of user information, and prompt described first to use
In Generic situation, the corresponding data of this interrogation can not access log in next time after at family, wherein first user steps on
The user information used when record is the information of the random typing of the user.
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Families Citing this family (4)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105868542B (en) * | 2016-03-25 | 2018-11-13 | 贵阳朗玛信息技术股份有限公司 | Medical follow up system, terminal and its medical follow up method |
| CN107294987A (en) * | 2017-06-30 | 2017-10-24 | 江西博瑞彤芸科技有限公司 | Information processing method |
| CN109256217B (en) * | 2018-07-30 | 2023-05-02 | 贵阳朗玛信息技术股份有限公司 | Internet-based remote inquiry system and method |
| CN115312208B (en) * | 2022-10-11 | 2023-01-31 | 北京京东拓先科技有限公司 | Method, device, equipment and medium for displaying treatment data |
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