CN109256217B - Internet-based remote inquiry system and method - Google Patents
Internet-based remote inquiry system and method Download PDFInfo
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- CN109256217B CN109256217B CN201810851610.0A CN201810851610A CN109256217B CN 109256217 B CN109256217 B CN 109256217B CN 201810851610 A CN201810851610 A CN 201810851610A CN 109256217 B CN109256217 B CN 109256217B
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Abstract
The invention belongs to the technical field of Internet medical treatment, and particularly relates to a remote inquiry system and method based on the Internet. The invention relates to a remote inquiry system which comprises an Internet hospital service server, a video server and a message server, wherein the video server is used for sending information to the message server; the Internet hospital service server is used for receiving inquiry request information and the like sent by the patient user side through the PC side platform server or the mobile side platform server; the video server is used for respectively receiving the video stream of the patient user side and the video stream of the doctor user side, sending the video stream of the patient user side to the doctor user side and sending the video stream of the doctor user side to the patient user side; and the message server is used for receiving the instruction information sent by the Internet hospital service server and sending the instruction information to the corresponding user side. The remote inquiry system can be used for high-efficiency communication between a patient user at the PC end and a doctor user at the mobile end, and the efficiency of video inquiry is improved to a great extent.
Description
Technical Field
The invention belongs to the technical field of Internet medical treatment, and particularly relates to a remote inquiry system and method based on the Internet.
Background
In the prior art, a patient user at a PC (personal computer) end can only communicate with a doctor at a PC end through a platform server at the PC end, and a patient user at a mobile end and a patient user at an IPTV (interactive network television) end can communicate with the doctor at the mobile end through the platform server at the mobile end. At present, communication with a doctor user at a mobile terminal cannot be realized for a patient user at a PC terminal, and communication with the doctor user at the PC terminal cannot be realized for a user at the mobile terminal or a television terminal, so that user experience is greatly reduced, and development of Internet medical treatment is also hindered.
Disclosure of Invention
In order to solve the technical problems, the invention provides a remote inquiry system and a remote inquiry method based on the Internet, which can be used for high-efficiency communication between a patient user at a PC end and a doctor user at a mobile end, and greatly improves the efficiency of video inquiry.
The invention provides the following technical scheme:
in one aspect, the embodiment of the invention provides an internet-based remote inquiry system, which comprises an internet hospital service server, a video server and a message server;
the Internet hospital service server is used for being connected with the PC end platform server and the mobile end platform server respectively, receiving inquiry request information sent by a patient user end through the PC end platform server or the mobile end platform server, wherein the inquiry request information comprises patient user ID information and doctor user ID information;
the video server is used for being respectively connected with the PC end platform server, the mobile end platform server and the Internet hospital service server, respectively receiving video streams of a patient user end and a doctor user end through the PC end platform server or the mobile end platform server, sending the video streams of the patient user end to the doctor user end through the PC end platform server or the mobile end platform server, and simultaneously sending the video streams of the doctor user end to the patient user end through the PC end platform server or the mobile end platform server;
the message server is used for being respectively connected with the PC end platform server, the mobile end platform server and the Internet hospital service server, receiving instruction information sent by the Internet hospital service server, and sending the instruction information to a corresponding user end through the PC end platform server or the mobile end platform server; and receiving the text information of the patient user side and the text information of the doctor user side respectively through the PC side platform server or the mobile side platform server, sending the text information of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously sending the text information of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server.
On the other hand, the embodiment of the invention also provides a remote inquiry method based on the Internet, which comprises the following steps:
the system comprises an Internet hospital service server, a Personal Computer (PC) terminal platform server and a mobile terminal platform server, wherein the Internet hospital service server receives inquiry request information sent by a patient user terminal through the PC terminal platform server or the mobile terminal platform server, and the inquiry request information comprises patient user ID information and doctor user ID information;
the video server receives the video stream of the patient user side and the video stream of the doctor user side through the PC side platform server or the mobile side platform server respectively, and transmits the video stream of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously, transmits the video stream of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server;
the message server receives the instruction information sent by the Internet hospital service server and sends the instruction information to a corresponding user terminal through the PC terminal platform server or the mobile terminal platform server; and receiving the text information of the patient user side and the text information of the doctor user side respectively through the PC side platform server or the mobile side platform server, sending the text information of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously sending the text information of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server.
According to the remote inquiry system based on the Internet, through the arrangement of the Internet hospital service server, the video server and the message server, communication between a patient user at a PC end and a doctor user at a mobile end can be achieved, and a user at the mobile end or a user at a television end and a doctor user at the PC end can be communicated, so that the user can use any PC end, mobile end or television end to communicate with any doctor user at the PC end, mobile end or television end, user experience is improved, and development of Internet medical treatment is promoted. In addition, the invention sets the Internet hospital service server, the video server and the message server, and each server is responsible for the corresponding service, can process a large number of video consultations at the same time, and greatly improves the efficiency of the video consultations.
Drawings
In order to more clearly illustrate the invention or the technical solutions of the prior art, the drawings used in the description of the invention or the prior art will be briefly described below, it being obvious that the drawings in the description below are only some embodiments of the invention, and that other drawings can be obtained from them without inventive effort for a person skilled in the art.
Fig. 1 is a block diagram showing the construction of an internet-based remote inquiry system according to a preferred embodiment of the present invention.
Fig. 2 is a partial block diagram of a remote inquiry system based on the internet shown in fig. 1.
Fig. 3 is a flow chart of an internet-based remote inquiry method in a preferred embodiment of the present invention.
Fig. 4 is a flowchart of an internet-based remote inquiry method in another preferred embodiment of the present invention.
Detailed Description
The following description of the embodiments of the present invention will be made more apparent and fully hereinafter with reference to the accompanying drawings, in which some, but not all embodiments of the invention are shown. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
The steps of the embodiments of the present invention illustrated in the flowchart of the figures may be performed in a computer system, such as a set of computer-executable instructions. Also, while a logical order is depicted in the flowchart, in some cases, the steps depicted or described may be performed in a different order than presented herein.
The "first", "second", "third" and "fourth" in the embodiments of the present invention are only to be referred to as distinguishing, which are set for easy understanding, and are not limited in other respects.
The internet-based remote inquiry system as shown in fig. 1, which includes an internet hospital service server, a video server and a message server;
the Internet hospital service server is used for being connected with the PC end platform server and the mobile end platform server respectively, receiving inquiry request information sent by the patient user end through the PC end platform server or the mobile end platform server, wherein the inquiry request information comprises patient user ID information and doctor user ID information.
The Internet hospital service server is respectively connected with the PC end platform server and the mobile end platform server and is in network connection, namely, the Internet hospital service server can respectively transmit network signals with the PC end platform server and the mobile end platform server.
The PC end platform server is a server for providing online medical treatment for a PC end patient user, and the PC end patient user can carry out video inquiry with a PC end doctor user through the server.
The mobile terminal platform server is a server for providing online medical treatment for mobile terminal patient users and IPTV (Internet protocol television) terminal patient users, and the mobile terminal patient users and the IPTV terminal patient users can carry out video inquiry with mobile terminal doctor users through the server.
The Internet hospital service server is respectively connected with the PC end platform server and the mobile end platform server, namely, the Internet hospital service server can receive the inquiry request information sent by the patient user end through the PC end platform server or the mobile end platform server. After the information of the patient user is verified through the internet hospital service server, the information can be generally sent to inform the video server, so that the video server can conveniently create a video room, and video inquiry between the patient user and the doctor user is realized.
The video server is used for being connected with the PC end platform server, the mobile end platform server and the Internet hospital service server respectively, receiving video streams of a patient user end and a doctor user end respectively through the PC end platform server or the mobile end platform server, sending the video streams of the patient user end to the doctor user end through the PC end platform server or the mobile end platform server, and simultaneously sending the video streams of the doctor user end to the patient user end through the PC end platform server or the mobile end platform server.
The video server is respectively connected with the PC end platform server, the mobile end platform server and the Internet hospital service server and is in network connection, namely, the video server can respectively transmit network signals with the PC end platform server, the mobile end platform server and the Internet hospital service server.
After receiving the video indication information of the Internet hospital service server, the video server can create a video room and the like, respectively receive the video stream of the patient user and the video stream of the doctor user, send the video stream of the patient user to the doctor user, and send the video stream of the doctor user to the patient user. The video indication information is information that the internet hospital service server informs the video server that the patient needs to conduct video inquiry.
When a patient user uses a PC end to conduct video inquiry with a PC end doctor user, the video server can receive video streams of the patient user and the doctor user through the PC end platform server, and send the video streams of the PC end doctor user to the patient user at the PC end and send the video streams of the PC end patient user to the doctor user at the PC end through the PC end platform server.
When a patient user uses a mobile terminal to conduct video inquiry with a PC terminal doctor user, the video server can receive the video stream of the doctor user through the PC terminal platform server, receive the video stream of the patient user through the mobile terminal platform server, send the video stream of the PC terminal doctor user to the patient user of the mobile terminal through the mobile terminal platform server, and send the video stream of the mobile terminal patient user to the doctor user of the PC terminal through the PC terminal platform server, so that the mobile terminal user can conduct video inquiry with the doctor of the PC terminal. Similarly, the IPTV patient user can also conduct video inquiry with the PC doctor user. Of course, if the doctor uses the mobile terminal, the doctor can also conduct video inquiry with the users of the mobile terminal, the PC terminal and the IPTV terminal through the video server.
The message server is used for being respectively connected with the PC end platform server, the mobile end platform server and the Internet hospital service server, receiving instruction information sent by the Internet hospital service server, and sending the instruction information to a corresponding user end through the PC end platform server or the mobile end platform server; and receiving the text information of the patient user side and the text information of the doctor user side respectively through the PC side platform server or the mobile side platform server, sending the text information of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously sending the text information of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server.
The message server is respectively connected with the PC end platform server, the mobile end platform server and the Internet hospital service server and is in network connection, namely, the message server can respectively transmit network signals with the PC end platform server, the mobile end platform server and the Internet hospital service server.
The message server can directly push the information to the user terminal through the PC terminal platform server or the mobile terminal platform server, and can also receive the information sent by the user terminal through the PC terminal platform server or the mobile terminal platform server.
In general, instruction information of the present invention refers to text instruction information. After receiving the text instruction information of the Internet hospital service server, the message server can generate corresponding text information and send the corresponding text information to the corresponding client through the PC terminal platform server or the mobile terminal platform server. For example, the text instruction information may include "have joined the inquiry queue", "video inquiry start", "video inquiry end", "doctor in rest state", "doctor in busy state", and the like.
According to the remote inquiry system based on the Internet, through the arrangement of the Internet hospital service server, the video server and the message server, communication between a patient user at a PC end and a doctor user at a mobile end can be achieved, and a user at the mobile end or a user at a television end and a doctor user at the PC end can be communicated, so that the user can use any PC end, mobile end or television end to communicate with any doctor user at the PC end, mobile end or television end, user experience is improved, and development of Internet medical treatment is promoted. In addition, the invention sets the Internet hospital service server, the video server and the message server, and each server is responsible for the corresponding service, can process a large number of video consultations at the same time, and greatly improves the efficiency of the video consultations.
Based on the remote inquiry system based on the internet shown in fig. 1, as shown in fig. 2, the internet hospital service server includes:
the first receiving module is used for receiving the inquiry request information sent by the patient user side;
the verification module is used for verifying the ID information of the patient user;
the input module is used for generating a corresponding inquiry ID number after verification is passed, and inputting the inquiry ID number into an inquiry queue; queuing each inquiry ID number in the inquiry queue according to the time sequence of adding the inquiry queue;
the binding module is used for binding the inquiry ID number with the patient user ID information and the doctor user ID information respectively;
the first sending module is used for sending the inquiry ID numbers to the video server according to the order of the inquiry queues, and sending the patient user ID information and the doctor user ID information corresponding to the inquiry ID numbers to the video server.
The Internet hospital service server also comprises a creation module for creating a consultation queue before the consultation ID number is put into the consultation queue.
Doctor user ID information is information for distinguishing each doctor user identity. Patient user ID information is information for distinguishing each patient user identity. The inquiry ID number is information for distinguishing each inquiry.
The internet hospital service server can receive the inquiry request of the patient user, verify the ID information of the patient user, generate a corresponding inquiry ID number after the verification is passed, and put the inquiry ID number into an inquiry queue; simultaneously binding the inquiry ID number with the patient user ID information and the doctor user ID information respectively; and transmits the inquiry ID number, etc. to the video server so that the video server creates a video inquiry room. The Internet hospital service server can effectively process the inquiry requests of a large number of patient users at high speed.
Based on the remote inquiry system based on internet shown in fig. 1, as shown in fig. 2, wherein the video server includes:
the second receiving module is used for receiving the inquiry ID number sent by the first sending module, the patient user ID information and the doctor user ID information corresponding to the inquiry ID number, and creating a corresponding virtual inquiry room according to the inquiry ID number;
the pulling-in module is used for pulling corresponding patient users and doctor users into the virtual consultation room through the PC side platform server or the mobile side platform server according to the patient user ID information and the doctor user ID information;
the third receiving module is used for respectively receiving the video stream of the patient user side and the video stream of the doctor user side through the PC side platform server or the mobile side platform server;
the second sending module is used for sending the video stream of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously sending the video stream of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server.
In the invention, the video server creates a corresponding virtual consultation room and realizes the transmission of video streams between the patient user and the doctor user. The video server is capable of efficiently handling the delivery of a large number of video streams at high speed.
Based on the remote inquiry system based on internet shown in fig. 1, as shown in fig. 2, the internet hospital service server further includes:
the generation module is used for generating the joining information of the patient user joining the consultation queue before the corresponding virtual consultation room is created;
and the first sending module is also used for sending the joining information to a message server.
And generating the joining information of the patient user joining the inquiry queue, and sending the joining information to the corresponding patient user through a message server so as to inform the user that the patient user joining the inquiry queue.
Based on the internet-based remote inquiry system shown in fig. 1, as shown in fig. 2, the message server includes:
the fourth receiving module is used for receiving instruction information sent by the Internet hospital service server;
the query module is used for querying the current inquiry state information of the doctor user corresponding to the doctor user ID information through a database; the current inquiry state information of the doctor user is in inquiry, rest or waiting;
the third sending module is used for sending the instruction information to the corresponding user terminal through the PC terminal platform server or the mobile terminal platform server;
the instruction information is the joining information of the patient user joining the inquiry queue;
and the instruction information is sent to the corresponding user side through the PC side platform server or the mobile side platform server, and the joining information and/or the current inquiry state information of the doctor user are sent to the corresponding patient user side through the PC side platform server or the mobile side platform server, and the joining information is sent to the corresponding doctor user side through the PC side platform server or the mobile side platform server.
Of course, the instruction information may also be other information, for example: the instruction information may be joining information that the doctor user has joined the inquiry queue, the doctor user is in a busy state, or the doctor user is in a rest state, etc.
The message server can effectively and rapidly send the instruction information to the corresponding user terminal through the PC terminal platform server or the mobile terminal platform server.
The remote inquiry method based on the Internet as shown in fig. 3 comprises the following steps:
s101: the system comprises an Internet hospital service server, a Personal Computer (PC) terminal platform server and a mobile terminal platform server, wherein the Internet hospital service server receives inquiry request information sent by a patient user terminal through the PC terminal platform server or the mobile terminal platform server, and the inquiry request information comprises patient user ID information and doctor user ID information.
The request inquiry information is obtained from a corresponding database by the PC side platform server or the mobile side platform server when the patient user side requests inquiry through the PC side platform server or the mobile side platform server.
S102: the video server receives the video stream of the patient user side and the video stream of the doctor user side through the PC side platform server or the mobile side platform server respectively, and transmits the video stream of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously, transmits the video stream of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server;
s103: the message server receives the instruction information sent by the Internet hospital service server and sends the instruction information to a corresponding user terminal through the PC terminal platform server or the mobile terminal platform server; and receiving the text information of the patient user side and the text information of the doctor user side respectively through the PC side platform server or the mobile side platform server, sending the text information of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously sending the text information of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server.
The remote inquiry method based on the Internet can be realized by using the system, and can realize the communication between the patient user at the PC end and the doctor user at the mobile end, and the communication between the user at the mobile end or the television end and the doctor user at the PC end, so that the user can use any PC end, mobile end or television end to communicate with any doctor user at the PC end, mobile end or television end, thereby improving the experience of the user and promoting the development of Internet medical treatment. In addition, the invention sets the Internet hospital service server, the video server and the message server, and each server is responsible for corresponding service, so that a large number of video inquiry can be processed at the same time, and the efficiency of video inquiry is greatly improved.
Based on the remote inquiry method based on the internet shown in fig. 3, after receiving the inquiry request information sent by the patient user side through the PC side platform server or the mobile side platform server, the method includes:
s1011: the internet hospital service server verifies the patient user ID information.
And the internet hospital service server verifies the patient user ID information in the inquiry request information sent by the PC side platform server or the mobile side platform server according to the patient user ID information stored in the database. And when the patient user ID information is verified to have the video inquiry qualification, the verification is passed.
S1012: after verification is passed, a corresponding inquiry ID number is generated, and the inquiry ID number is put into an inquiry queue; queuing each inquiry ID number in the inquiry queue according to the time sequence of adding the inquiry queue;
s1013: binding the inquiry ID number with the patient user ID information and the doctor user ID information respectively;
and sending the inquiry ID numbers to a video server according to the order of the inquiry queues, and sending the patient user ID information and the doctor user ID information corresponding to the inquiry ID numbers to the video server.
Based on the remote inquiry method based on the internet shown in fig. 3, before the video stream of the patient user side and the video stream of the doctor user side are received by the PC side platform server or the mobile side platform server respectively, the method includes:
s1021: the video server receives the inquiry ID number sent by the first sending module, the patient user ID information and the doctor user ID information corresponding to the inquiry ID number, and creates a corresponding virtual inquiry room according to the inquiry ID number;
s1022: and respectively pulling the corresponding patient user and doctor user into the virtual consultation room through the PC side platform server or the mobile side platform server according to the patient user ID information and the doctor user ID information.
The internet hospital service server can receive the inquiry request of the patient user, verify the ID information of the patient user, generate a corresponding inquiry ID number after the verification is passed, and put the inquiry ID number into an inquiry queue; simultaneously binding the inquiry ID number with the patient user ID information and the doctor user ID information respectively; and transmits the inquiry ID number, etc. to the video server so that the video server creates a video inquiry room. The Internet hospital service server can effectively process the inquiry requests of a large number of patient users at high speed.
Based on the remote inquiry method based on internet shown in fig. 3, before creating the corresponding virtual inquiry room, the method further includes:
s1014: the Internet hospital service server generates the joining information that the patient user has joined the inquiry queue; and transmitting the joining information to a message server.
Based on the remote inquiry method based on the Internet shown in FIG. 3, a message server receives instruction information sent by the Internet hospital service server, wherein the instruction information is joining information that a patient user has joined an inquiry queue;
and further comprises:
s1031: the message server inquires the current inquiry state information of the doctor user corresponding to the doctor user ID information through a database; the current inquiry state information of the doctor user is in inquiry, rest or waiting;
and the instruction information is sent to the corresponding user side through the PC side platform server or the mobile side platform server, and the joining information and/or the current inquiry state information of the doctor user are sent to the corresponding patient user side through the PC side platform server or the mobile side platform server, and the joining information is sent to the corresponding doctor user side through the PC side platform server or the mobile side platform server.
According to the remote inquiry method, the instruction information can be effectively and rapidly sent to the corresponding user side through the PC side platform server or the mobile side platform server through the message server.
The remote inquiry method based on the internet shown in fig. 4 realizes video inquiry between the user of the mobile terminal patient and the doctor at the PC terminal, and comprises the following steps:
s201: the patient user side sends request inquiry information to an Internet hospital service server through a mobile side platform server, wherein the request inquiry information comprises patient user ID information and doctor user ID information;
s202: the internet hospital service server verifies the ID information of the patient user;
s203: after verification is passed, a corresponding inquiry ID number is generated, and the inquiry ID number is put into an inquiry queue; queuing each inquiry ID number in the inquiry queue according to the time sequence of adding the inquiry queue;
s204: binding the inquiry ID number with the patient user ID information and the doctor user ID information respectively;
s205: according to the order of the inquiry queues, sending the inquiry ID numbers to a video server, and sending the patient user ID information and the doctor user ID information corresponding to the inquiry ID numbers to the video server;
s206: the Internet hospital service server generates the joining information that the patient user has joined the inquiry queue; and sending the joining information to a message server;
s207: the video server receives a consultation ID number sent by an Internet hospital service server, the patient user ID information and the doctor user ID information corresponding to the consultation ID number, and creates a corresponding virtual consultation room according to the consultation ID number;
s208: the video server pulls the corresponding patient user into the virtual consultation room through the mobile terminal platform server according to the patient user ID information and the doctor user ID information, and pulls the corresponding doctor user into the virtual consultation room through the PC terminal platform server;
s209: the message server receives the joining information that the patient user has joined the inquiry queue and is sent by the Internet hospital service server;
s210: the message server inquires the current inquiry state information of the doctor user corresponding to the doctor user ID information through a database; the current inquiry state information of the doctor user is in waiting;
s211: the message server sends the joining information of the patient user joining the inquiry queue to the corresponding patient user side through the mobile terminal platform server; and receiving text information of the patient user side through the mobile terminal platform server, receiving text information of the doctor user side through the PC terminal platform server, transmitting the text information of the patient user side to the doctor user side through the PC terminal platform server, and simultaneously transmitting the text information of the doctor user side to the patient user side through the mobile terminal platform server.
S212: the video server receives the video stream of the patient user side through the mobile terminal platform server, receives the video stream of the doctor user side through the PC terminal platform server, and transmits the video stream of the patient user side to the doctor user side through the PC terminal platform server.
From the above description of the embodiments, it will be clear to those skilled in the art that the present invention may be implemented by means of software plus necessary general hardware platforms, but of course also by means of hardware, but in many cases the former is a preferred embodiment. Based on such understanding, the technical solution of the present invention may be embodied essentially or in a part contributing to the prior art in the form of a software product stored in a storage medium, comprising several instructions for causing a terminal device (which may be a mobile phone, a personal computer, a server, or a network device, etc.) to perform the method according to the embodiments of the present invention.
Those skilled in the art will appreciate that modules in an apparatus of an embodiment may be distributed in an apparatus of an embodiment as described in the embodiments, and that corresponding changes may be made in one or more apparatuses different from the present embodiment. The modules of the above embodiments may be integrated or may be separately deployed; can be combined into one module or be further split into a plurality of sub-modules.
The foregoing is merely a preferred embodiment of the present invention and it should be noted that modifications and adaptations to those skilled in the art may be made without departing from the principles of the present invention, which is also intended to be covered by the present invention.
Claims (10)
1. The remote inquiry system based on the Internet is characterized by comprising an Internet hospital service server, a video server and a message server;
the Internet hospital service server is used for being connected with the PC end platform server and the mobile end platform server respectively, receiving inquiry request information sent by a patient user end through the PC end platform server or the mobile end platform server, wherein the inquiry request information comprises patient user ID information and doctor user ID information;
the video server is used for being respectively connected with the PC end platform server, the mobile end platform server and the Internet hospital service server, respectively receiving video streams of a patient user end and a doctor user end through the PC end platform server or the mobile end platform server, sending the video streams of the patient user end to the doctor user end through the PC end platform server or the mobile end platform server, and simultaneously sending the video streams of the doctor user end to the patient user end through the PC end platform server or the mobile end platform server;
the message server is used for being respectively connected with the PC end platform server, the mobile end platform server and the Internet hospital service server, receiving instruction information sent by the Internet hospital service server, and sending the instruction information to a corresponding user end through the PC end platform server or the mobile end platform server; and receiving the text information of the patient user side and the text information of the doctor user side respectively through the PC side platform server or the mobile side platform server, sending the text information of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously sending the text information of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server.
2. The internet-based remote interrogation system of claim 1, wherein the internet hospital service server comprises:
the first receiving module is used for receiving the inquiry request information sent by the patient user side;
the verification module is used for verifying the ID information of the patient user;
the input module is used for generating a corresponding inquiry ID number after verification is passed, and inputting the inquiry ID number into an inquiry queue; queuing each inquiry ID number in the inquiry queue according to the time sequence of adding the inquiry queue;
the binding module is used for binding the inquiry ID number with the patient user ID information and the doctor user ID information respectively;
the first sending module is used for sending the inquiry ID numbers to the video server according to the order of the inquiry queues, and sending the patient user ID information and the doctor user ID information corresponding to the inquiry ID numbers to the video server.
3. The internet-based remote interrogation system of claim 2, wherein the video server comprises:
the second receiving module is used for receiving the inquiry ID number sent by the first sending module, the patient user ID information and the doctor user ID information corresponding to the inquiry ID number, and creating a corresponding virtual inquiry room according to the inquiry ID number;
the pulling-in module is used for pulling corresponding patient users and doctor users into the virtual consultation room through the PC side platform server or the mobile side platform server according to the patient user ID information and the doctor user ID information;
the third receiving module is used for respectively receiving the video stream of the patient user side and the video stream of the doctor user side through the PC side platform server or the mobile side platform server;
the second sending module is used for sending the video stream of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously sending the video stream of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server.
4. The internet-based remote interrogation system of claim 3, wherein the internet hospital service server further comprises:
the generation module is used for generating the joining information of the patient user joining the consultation queue before the corresponding virtual consultation room is created;
and the first sending module is also used for sending the joining information to a message server.
5. The internet-based remote interrogation system of claim 1, wherein the message server comprises:
the fourth receiving module is used for receiving instruction information sent by the Internet hospital service server;
the query module is used for querying the current inquiry state information of the doctor user corresponding to the doctor user ID information through a database; the current inquiry state information of the doctor user is in inquiry, rest or waiting;
the third sending module is used for sending the instruction information to the corresponding user terminal through the PC terminal platform server or the mobile terminal platform server;
the instruction information is the joining information of the patient user joining the inquiry queue;
and the instruction information is sent to the corresponding user side through the PC side platform server or the mobile side platform server, and the joining information and/or the current inquiry state information of the doctor user are sent to the corresponding patient user side through the PC side platform server or the mobile side platform server, and the joining information is sent to the corresponding doctor user side through the PC side platform server or the mobile side platform server.
6. The remote inquiry method based on the Internet is characterized by comprising the following steps of:
the system comprises an Internet hospital service server, a Personal Computer (PC) terminal platform server and a mobile terminal platform server, wherein the Internet hospital service server receives inquiry request information sent by a patient user terminal through the PC terminal platform server or the mobile terminal platform server, and the inquiry request information comprises patient user ID information and doctor user ID information;
the video server receives the video stream of the patient user side and the video stream of the doctor user side through the PC side platform server or the mobile side platform server respectively, and transmits the video stream of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously, transmits the video stream of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server;
the message server receives the instruction information sent by the Internet hospital service server and sends the instruction information to a corresponding user terminal through the PC terminal platform server or the mobile terminal platform server; and receiving the text information of the patient user side and the text information of the doctor user side respectively through the PC side platform server or the mobile side platform server, sending the text information of the patient user side to the doctor user side through the PC side platform server or the mobile side platform server, and simultaneously sending the text information of the doctor user side to the patient user side through the PC side platform server or the mobile side platform server.
7. The method of claim 6, wherein after receiving the request query information sent by the patient client through the PC-side platform server or the mobile-side platform server, the method comprises:
the internet hospital service server verifies the ID information of the patient user;
after verification is passed, a corresponding inquiry ID number is generated, and the inquiry ID number is put into an inquiry queue; queuing each inquiry ID number in the inquiry queue according to the time sequence of adding the inquiry queue;
binding the inquiry ID number with the patient user ID information and the doctor user ID information respectively;
and sending the inquiry ID numbers to a video server according to the order of the inquiry queues, and sending the patient user ID information and the doctor user ID information corresponding to the inquiry ID numbers to the video server.
8. The method of claim 7, wherein before the receiving, by the PC-side platform server or the mobile-side platform server, the video stream of the patient user side and the video stream of the doctor user side, respectively, the method comprises:
the video server receives the inquiry ID number, the patient user ID information corresponding to the inquiry ID number and the doctor user ID information, and creates a corresponding virtual inquiry room according to the inquiry ID number;
and respectively pulling the corresponding patient user and doctor user into the virtual consultation room through the PC side platform server or the mobile side platform server according to the patient user ID information and the doctor user ID information.
9. The internet-based remote interrogation method of claim 8, wherein prior to creating the corresponding virtual interrogation room, further comprising:
the Internet hospital service server generates the joining information that the patient user has joined the inquiry queue; and transmitting the joining information to a message server.
10. The internet-based remote consultation method according to claim 6, wherein the message server receives the instruction information sent by the internet hospital service server as the joining information that the patient user has joined the consultation queue;
and further comprises: the message server inquires the current inquiry state information of the doctor user corresponding to the doctor user ID information through a database; the current inquiry state information of the doctor user is in inquiry, rest or waiting;
and the instruction information is sent to the corresponding user side through the PC side platform server or the mobile side platform server, and the joining information and/or the current inquiry state information of the doctor user are sent to the corresponding patient user side through the PC side platform server or the mobile side platform server, and the joining information is sent to the corresponding doctor user side through the PC side platform server or the mobile side platform server.
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| CN110689966B (en) * | 2019-08-26 | 2022-05-24 | 泰康保险集团股份有限公司 | System and method for internet outpatient service |
| CN110718292A (en) * | 2019-10-10 | 2020-01-21 | 江苏盖睿健康科技有限公司 | System and method for realizing remote consultation |
| CN113707346B (en) * | 2021-09-02 | 2022-06-14 | 广州方舟信息科技有限公司 | Novel online inquiry system and method based on Internet hospital |
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