CN112185034A - Intelligent bank outlet terminal device, intelligent bank outlet system and related method - Google Patents

Intelligent bank outlet terminal device, intelligent bank outlet system and related method Download PDF

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Publication number
CN112185034A
CN112185034A CN202011066172.0A CN202011066172A CN112185034A CN 112185034 A CN112185034 A CN 112185034A CN 202011066172 A CN202011066172 A CN 202011066172A CN 112185034 A CN112185034 A CN 112185034A
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China
Prior art keywords
user
data
module
bank
gesture
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Granted
Application number
CN202011066172.0A
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Chinese (zh)
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CN112185034B (en
Inventor
刘刚
戴小冬
黄俊辉
钟智敏
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Industrial and Commercial Bank of China Ltd ICBC
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Industrial and Commercial Bank of China Ltd ICBC
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Priority to CN202011066172.0A priority Critical patent/CN112185034B/en
Publication of CN112185034A publication Critical patent/CN112185034A/en
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Publication of CN112185034B publication Critical patent/CN112185034B/en
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00Cash registers
    • G07G1/12Cash registers electronically operated
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31User authentication
    • G06F21/32User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/017Gesture based interaction, e.g. based on a set of recognized hand gestures
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0484Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0487Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser
    • G06F3/0488Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures
    • G06F3/04883Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures for inputting data by handwriting, e.g. gesture or text
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/103Workflow collaboration or project management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance

Abstract

The embodiment of the application provides an intelligent bank outlet terminal device, an intelligent bank outlet system and a related method, which can be used in the technical field of artificial intelligence, and the device comprises: the system comprises a mobile self-service terminal, an auditing tablet terminal held by an auditing person in a bank outlet, a seat body arranged in the bank outlet and a universal connecting device fixedly connected to the seat body; the mobile self-service terminal is detachably connected with the universal connecting device; the mobile self-service terminal is in communication connection with the auditing tablet terminal, and the mobile self-service terminal and the auditing tablet terminal are in communication connection with the bank server respectively. The method and the system can effectively improve the convenience, the usability and the comfort when the bank user uses the self-service terminal equipment in the bank outlets; the safety of the bank user in operating the mobile self-service terminal can be effectively ensured; the efficiency and the convenience of communication between the bank user and the auditor can be effectively improved, and the user experience of the bank user and the auditor of the bank can be further improved simultaneously.

Description

Intelligent bank outlet terminal device, intelligent bank outlet system and related method
Technical Field
The application relates to the technical field of intelligent financial equipment, in particular to the technical field of artificial intelligence, and specifically relates to an intelligent bank outlet terminal device, an intelligent bank outlet system and a related method.
Background
Currently, with the development of internet and computer technology, almost all banking businesses are developing to the mode of electronization and self-help, banks provide various electronic channels and various intelligent self-help devices in their intelligent network points to reduce the allocation of network point personnel, but due to the requirements of banking and supervision departments, some businesses have to communicate and confirm the bank users face to face, and require to leave traceable files or data.
At present, a bank user generally needs to adopt a standing mode when using and operating various self-service intelligent devices of a bank at an intelligent network, if the operation and the use time are too long, the experience of the bank user is seriously influenced, and particularly the experience of some bank users needing to handle business for a long time in the bank is influenced. The bank user sometimes needs the assistance of a hall manager when operating the self-service terminal, some businesses need the examination and approval of bank examination and approval personnel, and in the operation process, the user can not communicate with the examination and approval personnel conveniently and quickly and needs to perform identity verification repeatedly.
Therefore, it is urgently needed to design a device to meet the supervision requirements of supervision departments, improve the usability and comfort of bank users when using equipment, simplify the operation of the bank users and improve the experience of the bank users on the basis of ensuring the operation safety.
Disclosure of Invention
Aiming at the problems in the prior art, the application provides an intelligent bank branch terminal device, an intelligent bank branch system and a related method, which can effectively improve the convenience, the usability and the comfort when a bank user uses self-service terminal equipment in a bank branch; the safety of the bank user in operating the mobile self-service terminal can be effectively ensured; the efficiency and the convenience of communication between the bank user and the auditor can be effectively improved, and the user experience of the bank user and the auditor of the bank can be further improved simultaneously.
In order to solve the technical problem, the application provides the following technical scheme:
in a first aspect, the present application provides an intelligent banking outlet terminal device, including: the system comprises a mobile self-service terminal, an auditing tablet terminal held by an auditing person in a bank outlet, a seat body arranged in the bank outlet and a universal connecting device fixedly connected to the seat body;
the mobile self-service terminal is detachably connected with the universal connecting device;
the mobile self-service terminal is in communication connection with the auditing tablet terminal, and the mobile self-service terminal and the auditing tablet terminal are in communication connection with a bank server respectively.
In a second aspect, the present application provides an intelligent banking outlet system, including: the system comprises an image acquisition device, a bank server and an intelligent bank outlet terminal device;
the collection end of the image collection device is opposite to the seat body in the intelligent bank outlet terminal device, and the image collection device is in communication connection with the bank server.
In a third aspect, the present application provides a method for quickly setting a picture transfer gesture, where the method for quickly setting a picture transfer gesture is implemented by using an intelligent bank branch terminal device, and the method for quickly setting a picture transfer gesture includes:
the mobile self-service terminal displays a picture transfer gesture shortcut setting interface;
and the mobile self-service terminal receives a gesture setting instruction sent by a user based on the picture transfer gesture shortcut setting interface, and sets and stores picture transfer gesture data corresponding to the user according to the gesture setting instruction.
According to the technical scheme, the intelligent banking outlet terminal device, the intelligent banking outlet system and the related method provided by the application comprise: the system comprises a mobile self-service terminal, an auditing tablet terminal held by an auditing person in a bank outlet, a seat body arranged in the bank outlet and a universal connecting device fixedly connected to the seat body; the mobile self-service terminal is detachably connected with the universal connecting device; the mobile self-service terminal is in communication connection with the auditing tablet terminal, the mobile self-service terminal and the auditing tablet terminal are in communication connection with the bank server respectively, and the mobile self-service terminal and the auditing tablet terminal can be directly operated by a user sitting in the seat body through the seat body arranged in the bank outlet, the universal connecting device and the mobile self-service terminal which are sequentially connected with the seat body, so that the situation that the experience of the bank user is seriously influenced when the operation and use time is too long due to the adoption of a standing mode is avoided, and the convenience, the usability and the comfort of the bank user when using the self-service terminal equipment in the bank outlet can be effectively improved; through the arrangement of detachable connection between the mobile self-service terminal and the universal connection device, the requirement of a bank user for replacing the operation position of the mobile self-service terminal can be met, and the maintenance convenience of the mobile self-service terminal is effectively improved; the mobile self-service terminal is used for being in communication connection with a bank server and is arranged to be applied in a bank outlet, so that the safety of a bank user in operating the mobile self-service terminal can be effectively guaranteed; by using the universal connecting device, the convenience and the usability of the bank user for operating the self-service terminal equipment in the bank outlets can be further improved, so that the operation of the bank user is simplified and the user experience can be effectively improved; through the arrangement of the communication connection between the mobile self-service terminal and the auditing tablet terminal held by the auditing personnel in the bank outlets, when the operation of a bank user needs the auditing of the auditing personnel of the bank, the bank user does not need to search for the auditing personnel everywhere, and only needs to directly communicate with the auditing tablet terminal held by the auditing personnel through the mobile self-service terminal, so that the communication efficiency and convenience between the bank user and the auditing personnel can be effectively improved; meanwhile, through the use of the audit tablet terminal, the moving convenience of the bank audit personnel can be effectively improved, and further the user experience of the bank user and the bank audit personnel can be improved simultaneously.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
Fig. 1 is a schematic diagram of connection of components of an intelligent banking outlet terminal device according to an embodiment of the present application.
Fig. 2 is a front view of an intelligent banking outlet terminal device according to an embodiment of the present disclosure.
Fig. 3 is a side view of an intelligent banking outlet terminal device provided in an embodiment of the present application.
Fig. 4 is a schematic structural diagram of a terminal fixing member according to an embodiment of the present application.
Fig. 5 is a schematic structural diagram of a tablet computer provided in the embodiment of the present application.
Fig. 6 is a schematic structural diagram of a recognition engine provided in an embodiment of the present application.
Fig. 7 is a schematic diagram of a start setting area of a touch screen according to an embodiment of the present application.
Fig. 8 is a schematic diagram illustrating a touch screen starting auxiliary touch provided in an embodiment of the present application.
Fig. 9 is a schematic diagram of an ultrasonic fingerprint recognition operation according to an embodiment of the present application.
Fig. 10 is a schematic diagram of a connection structure of an intelligent banking outlet system according to an embodiment of the present application.
Fig. 11 is a front view of an intelligent banking outlet system provided in an embodiment of the present application.
Fig. 12 is a flowchart illustrating a shortcut setting method for a screen transition gesture according to an embodiment of the present application.
Fig. 13 is a flowchart illustrating step 100 in a screen transition gesture shortcut setting method according to an embodiment of the present application.
Fig. 14 is a flowchart illustrating step 200 in a screen transition gesture shortcut setting method according to an embodiment of the present application.
Fig. 15 is a schematic flowchart illustrating an example of a screen transition gesture shortcut setting method provided in an application example of the present application.
Fig. 16 is a schematic flowchart of an example of a data processing method of an intelligent banking outlet terminal device according to an application example of the present application.
Fig. 17 is a schematic structural diagram of an electronic device according to an application example of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
It should be noted that the intelligent banking outlet terminal device, the intelligent banking outlet system and the related method disclosed in the present application may be used in the technical field of artificial intelligence, and may also be used in any field other than the technical field of artificial intelligence.
The user mentioned in one or more embodiments of the present application may refer to a bank user who is a financial customer of a bank, or an auditor in a bank outlet.
In order to meet the supervision requirements of supervision departments and improve the usability and comfort of bank users when using equipment, on the basis of ensuring the operation safety, the operation of the bank users is simplified, and the experience of the bank users is improved, the application provides an intelligent bank branch point terminal device, referring to fig. 1, the intelligent bank branch point terminal device can specifically comprise the following contents:
the system comprises a mobile self-service terminal 01, an auditing tablet terminal 4 held by an auditor in a bank outlet, a seat body 03 arranged in the bank outlet and a universal connecting device 2 fixedly connected to the seat body 03; the mobile self-service terminal 01 is detachably connected with the universal connecting device 2; the mobile self-service terminal 01 is in communication connection with the auditing tablet terminal 4, and the mobile self-service terminal 01 and the auditing tablet terminal 4 are in communication connection with the bank server 5 respectively.
It is understood that the mobile self-service terminal 01 may include a smart phone, a tablet electronic device, a network set-top box, a portable computer, a desktop computer, a Personal Digital Assistant (PDA), a vehicle-mounted device, a smart wearable device, and the like. Wherein, intelligence wearing equipment can include intelligent glasses, intelligent wrist-watch, intelligent bracelet etc..
The auditing tablet terminal 4 is a computer device held by a bank user manager, is used for assisting the business operation of the bank user, can perform partial business operation on the bank user on the premise of authorization of the bank user, performs approval confirmation on the business application of the bank user, is provided with a fingerprint device under a screen and a gesture recognition engine 11 for recognizing and confirming the identity and the instruction of the lobby manager, and performs data interaction with the bank server 5 or the mobile self-service terminal 01 through a wireless network; the terminal can be configured with an NFC communication module and can perform near field data communication with the mobile self-service terminal 01.
The bank server 5 may communicate with the mobile self-service terminal 01 and the auditing tablet terminal 4 using any suitable network protocol, including a network protocol that has not been developed at the filing date of the present application. The network protocol may include, for example, a TCP/IP protocol, a UDP/IP protocol, an HTTP protocol, an HTTPS protocol, or the like. Of course, the network Protocol may also include, for example, an RPC Protocol (Remote Procedure Call Protocol), a REST Protocol (Representational State Transfer Protocol), and the like used above the above Protocol.
The mobile self-service terminal 01 and the auditing tablet terminal 4 may have communication modules (i.e., communication units), and may be in communication connection with a remote bank server 5, so as to implement data transmission with the bank server 5. The communication unit can also receive the operation and maintenance processing result returned by the bank server 5. The bank server 5 may include a server on the task scheduling center side, and in other implementation scenarios, the bank server may also include a server on an intermediate platform, for example, a server on a third-party server platform that has a communication link with the task scheduling center server. The server may include a single computer device, or may include a server cluster formed by a plurality of servers, or a server structure of a distributed apparatus.
As can be seen from the above description, according to the intelligent bank outlet terminal device provided in the embodiment of the present application, through the seat body 03 disposed in the bank outlet, the universal connection device 2 and the mobile self-service terminal 01 sequentially connected to the seat body 03, a user can directly operate the mobile self-service terminal 01 while sitting in the seat body 03, thereby avoiding a situation that the operation and use time is too long due to a standing manner, which seriously affects the experience of the bank user, and further effectively improving convenience, usability and comfort when the bank user uses the self-service terminal device in the bank outlet; through the arrangement of detachable connection between the mobile self-service terminal 01 and the universal connection device 2, the requirement of a bank user for replacing the operation position of the mobile self-service terminal 01 can be met, and the maintenance convenience of the mobile self-service terminal 01 is effectively improved; the safety of the bank user in operating the mobile self-service terminal 01 can be effectively ensured through the arrangement that the mobile self-service terminal 01 is used for being in communication connection with the bank server 5 and applied in a bank outlet; by using the universal connecting device 2, the convenience and the usability of the bank user for operating the self-service terminal equipment in the bank outlets can be further improved, so that the operation of the bank user is simplified and the user experience can be effectively improved; through the arrangement of the communication connection between the mobile self-service terminal 01 and the auditing tablet terminal 4 held by the auditing personnel in the bank outlets, when the operation of a bank user needs the auditing of the auditing personnel of the bank, the bank user does not need to search for the auditing personnel everywhere, and only needs to directly communicate with the auditing tablet terminal 4 held by the auditing personnel through the mobile self-service terminal 01, so that the communication efficiency and convenience between the bank user and the auditing personnel can be effectively improved; meanwhile, through the use of the auditing tablet terminal 4, the moving convenience of the bank auditing personnel can be effectively improved, and further the user experience of the bank user and the bank auditing personnel can be improved simultaneously.
In an embodiment of the intelligent banking outlet terminal device, referring to fig. 2 and 3, the mobile self-service terminal 01 is a tablet computer 1, and then the convenience of the user in performing human-computer interaction operation can be effectively improved through the setting of the tablet computer 1, so as to further improve the user experience.
In an embodiment of the intelligent bank outlet terminal device, the mobile self-service terminal 01 is provided with a USB interface, a camera and a microphone, and further through the setting of the USB interface, the camera and the microphone, the USB interface can be configured to facilitate the bank user to insert a U shield, and the microphone and the camera can be configured to monitor the whole transaction process of the bank user, so as to further improve the safety and convenience of user operation.
That is to say, the tablet computer 1 may be configured with a USB interface to facilitate a bank user to insert a U shield, configured with a microphone and a camera to monitor the whole transaction process of the bank user, configured with a fingerprint device under a screen and a gesture recognition engine 11 to recognize and confirm the identity and instruction of the bank user, may interact with data through a wireless or wired network, installed with an online bank and other bank application terminal programs or browser software, and the terminal may be connected with the bank server 5 through a wired or wireless network; the terminal is provided with an NFC communication module and can carry out near field data communication with the auditing tablet terminal 4.
In an embodiment of the terminal device of the intelligent bank outlet, the auditing tablet terminal 4 may also be a tablet computer, and further through the setting of the tablet computer (where, the tablet computer 1 shown in fig. 2 or fig. 3 of the present application only refers to the mobile self-service terminal 01, that is, the tablet computer 1 operated by the bank user), is used for the auditing personnel to assist the user business operation, and can perform part of business operations for the bank user on the premise of authorization of the bank user, and approve and confirm the business application of the bank user, so that convenience of auditing and human-computer interaction operations of the bank auditing personnel can be effectively improved, and user experience of the bank auditing personnel can be further improved.
In an embodiment of the terminal device of an intelligent banking outlet, referring to fig. 3, the universal connection device 2 specifically includes the following contents:
the self-service mobile terminal comprises a supporting arm 21, a universal head 22, a terminal fixing piece 23 used for being clamped with the self-service mobile terminal 01 and a seat fixing piece 24 used for being fixedly connected with the seat body 03; one end of the universal head 22 is fixedly connected with one end of the supporting arm 21, and the other end of the universal head 22 is connected with the seat fixing piece 24; the other end of the support arm 21 is fixedly connected to the terminal fixing member 23.
Specifically, the supporting arm 21 can adopt a double-link translation mechanism loaded by spring reaction force, and is combined with a crosshead universal mechanism, so that the universal connecting device 2 can adjust and stop the flat panel display to any required position and any required angle, a bank user only needs to pull the flat panel display by hand, the height position, the front-back inclination angle and the left-right inclination angle can be adjusted at will by slight external force, the flat panel display is pulled to a distance considered by the user to be proper, or the flat panel display is turned to other people for watching, and the whole process of moving or adjusting is very convenient. The fixing seat system comprises a sofa end fixing end and a tablet computer 1 end fixing end.
As can be seen from the above description, the intelligent bank outlet terminal device provided in the embodiment of the present application can improve the connection reliability and the movement convenience between the mobile self-service terminal 01 and the seat body 03 through the specific structural arrangement of the universal connection device 2; the universal bracket of the flat panel display can adjust and stop the flat panel display to any required position and any required angle, a bank user can randomly adjust the height position, the front and back inclination angle and the left and right inclination angle by pulling the flat panel display with a hand by a single person and applying a slight external force, the flat panel display is pulled to a distance which is considered to be suitable by the user, or the flat panel display is turned to other people for watching, the whole moving or adjusting process is extremely convenient, the convenience and the usability of the bank user for operating the self-service terminal equipment in a bank website are further improved, the operation of the bank user is simplified, and the user experience can be effectively improved; through terminal mounting 23 with the setting of the 01 joint of mobile self service terminal, can satisfy the bank user will the demand that the operation position was changed to mobile self service terminal 01 to effectively improve mobile self service terminal 01's maintenance convenience.
In one embodiment of the intelligent banking outlet terminal device, the supporting arm 21 is provided with an inner cavity for accommodating an electric wire, wherein the electric wire comprises: power cord and/or net twine, and then can be equipped with the setting that is used for holding the inner chamber of electric wire through support arm 21, can effectively improve the convenience of accomodating of electric wire such as power cord and net twine, can effectively prolong the life of electric wire to can improve the whole clean and tidy nature of intelligent bank website terminating set outward appearance, avoid the bank user to be stumbled or colluded by the electric wire, with further improvement bank user's user experience.
In one embodiment of the intelligent banking outlet terminal device, referring to fig. 2 and 3, the two sides of the seat body 03 are provided with armrests 31; at least one of the armrests 31 is provided with the universal connecting device 2.
As can be seen from the above description, the intelligent bank outlet terminal device provided in the embodiment of the present application, by setting the universal connection device 2 on one of the armrests 31, the height of the mobile self-service terminal 01 can meet the sitting posture height of the bank user sitting on the seat body 03, and the convenience of the user in operating the mobile self-service terminal 01 is further improved, and in addition, by setting the universal connection devices 2 on the two armrests 31, the mobile self-service terminal 01 on the right armrest 31 can be detached for the left-handed bank user, and the universal connection devices 2 are connected to the left armrest 31 in a clamped manner, so as to comprehensively meet the operation requirements of the bank user.
In one embodiment of the intelligent banking outlet terminal device, the armrest 31 includes an armrest body, a receiving cavity disposed in the armrest body, and a cover plate disposed above the receiving cavity; the cover plate is provided with a boss 311 shown in fig. 3, and one end of the universal connecting device 2 is detachably arranged on the boss 311; the accommodating cavity is used for accommodating the mobile self-service terminal 01 and/or the universal connecting device 2 in a folded state.
According to the above description, the intelligent bank outlet terminal device provided by the embodiment of the application, through hold the chamber and be used for holding the mobile self-service terminal 01 and/or be the setting of the universal connecting device 2 of fold condition, can fold the folding vertical income of universal connecting device 2 when mobile self-service terminal 01 and universal connecting device 2 are idle hold in the storage space that the chamber formed, make things convenient for the sofa to move to can effectively protect mobile self-service terminal 01.
In an embodiment of the terminal device of the intelligent banking outlet, referring to fig. 4, the terminal fixing member 23 includes: an X-shaped holder main body 231; a fixing through hole 232 is formed in the center of the support frame main body 231, and the other end of the support arm 21 is connected with the support frame main body 231 through the fixing through hole 232; the four corners of support frame main part 231 is equipped with corresponding movable assembly respectively, and this movable assembly includes: the telescopic supporting strip 233 and the movable buckle 234, two ends of the telescopic supporting strip 233 are respectively connected with the supporting frame main body 231 and the movable buckle 234.
As can be seen from the above description, the intelligent banking outlet terminal device provided in the embodiment of the present application has corresponding movable assemblies respectively disposed at four corners of the supporting frame main body 231, and each movable assembly includes: position 234 is detained with the activity to scalable support bar 233, the both ends of scalable support bar 233 are connected respectively support frame main part 231 with the setting of position 234 is detained in the activity, can general more panel computer 1 models, adopts the scalable support bar 233 of four-section to connect support frame main part 231, can be applicable to the panel computer 1 of different sizes.
In an embodiment of the intelligent banking outlet terminal device provided by the present application, referring to fig. 4, a shockproof rubber pad 235 is disposed on a surface of the support frame main body 231 away from the support arm 21.
As can be seen from the above description, the intelligent bank outlet terminal device provided in the embodiment of the present application, through the setting of the shockproof rubber pad 235, can effectively provide the reliability when the mobile self-service terminal 01 is installed in the support frame main body 231, and effectively protect the mobile self-service terminal 01 by improving the friction between the support frame main body 231 and the mobile self-service terminal 01.
In an embodiment of the intelligent bank outlet terminal device provided by the application, the other end of the supporting arm 21 is also used for being detachably connected with the backboard of the mobile self-service terminal 01 through the fixing through hole 232, and then through the setting that the supporting frame main body 231 and the supporting arm 21 are all connected with the mobile self-service terminal 01, double protection can be provided for the fixed installation of the mobile self-service terminal 01, and the mobile self-service terminal 01 can be safely fixed on the universal connecting device 2, and then the application reliability of the mobile self-service terminal 01 can be effectively improved.
Specifically, the terminal fixing member 23 includes a support frame main body 231, a rotary rivet, a movable fastening position 234, a retractable support bar 233, a vibration-proof rubber pad 235, and a fixing through hole 232; one end of the telescopic support bar 233 is connected with the support frame main body 231, the other end of the telescopic support bar 233 is connected with the movable buckle 234, the rotary rivet is arranged in the middle hole of the support frame main body 231, and the support frame main body 231 is connected with the shockproof rubber pad 235. More types of tablet computers 1 can be used universally, and the four-section telescopic support bar 233 is adopted to connect the support frame main body 231, so that the tablet computers 1 with different sizes can be suitable. The multi-angle stand function is possessed to increase more, can satisfy every user and watch the habit and use the angle of putting of panel computer 1, and the experience that the vision and operation were watched in the reinforcing is felt. The support rod of the universal connecting device 2 penetrates through the fixing through hole 232 to be riveted with the back cover of the tablet personal computer 1, and the tablet personal computer 1 is guaranteed to be safely fixed on the upper universal connecting device 2.
In an embodiment of the intelligent bank outlet terminal device that this application provided, remove self service terminal 01 outside and be equipped with the leather sheath, and then can pass through the setting of leather sheath, vertically put into the sofa after 1 folding backs of panel computer during in the storage space, the leather sheath can effectively protect and remove self service terminal 01 to further improve the life of removing self service terminal 01.
In an embodiment of the intelligent banking outlet terminal device provided by the present application, referring to fig. 2 and 3, the seat body 03 is a sofa seat 3 with at least two seats.
According to the above description, the intelligent banking outlet terminal device provided by the embodiment of the application can accommodate at least one auditor on the basis of a user through the arrangement of the double sofas, so that convenience for the auditor to guide the user to operate can be improved, and the operation efficiency of the user and the experience of the bank user are further improved.
In an embodiment of the intelligent banking outlet terminal device provided by the present application, referring to fig. 5, the tablet pc 1 is provided with a biometric sensor 17 for performing user identity recognition and a recognition engine 11 for recognizing a user instruction.
The biometric sensor 17 may be a camera, an off-screen fingerprint sensor, an off-screen vein meter or other biometric acquisition devices, and is configured to acquire biometric information of a user, where the biometric information includes, but is not limited to, facial features of the user, fingerprint features of the user, vein feature information of the user, and other biometric information commonly used in the industry. The biometric sensor 17 may be a camera for collecting facial feature information of the user; the vein instrument can be used for collecting vein characteristic information of a user; the fingerprint sensor can be used for collecting fingerprint characteristic information of a user; the biometric information data may include one or more types.
As can be seen from the above description, the intelligent bank outlet terminal device provided in the embodiment of the present application, by setting the biometric sensor 17 and the recognition engine 11, can effectively implement that the mobile self-service terminal 01 recognizes and confirms the identity and the instruction of the bank user, and the auditing tablet terminal 4 recognizes and confirms the identity and the instruction of the bank auditor, so as to effectively improve the security and reliability of the bank user and the bank auditor operating the respective corresponding tablet computers 1.
In an embodiment of the intelligent banking outlet terminal device provided in the present application, referring to fig. 5, the tablet pc 1 further includes: the system comprises a processor 10, a memory 12, a communication module 13, a picture pushing module 14, a service processing module 15, a touch screen 16, an accelerometer 18 and a power supply 19; the memory 12, the communication module 13, the image pushing module 14 and the service processing module 15 are respectively in communication connection with the processor 10, the processor 10 is in communication connection with the recognition engine 11, and the control screen, the biometric sensor 17 and the accelerometer 18 are respectively in communication connection with the recognition engine 11; the power supply 19 is respectively connected with the processor 10, the memory 12, the communication module 13, the image pushing module 14, the business processing module 15, the touch screen 16, the accelerometer 18, the biometric sensor 17 and the recognition engine 11.
Specifically, the processor 10 is responsible for executing various instructions, performing various functions, and performing data processing.
The memory 12 is responsible for storing data and interacting with the processor 10 and the recognition engine 11. May include high speed random access memory 12 and may also include non-volatile memory 12. Such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory 12. The method can be used for storing a software program, touch track data preset by a user, biological characteristics of the user and a preset operation instruction set.
The communication module 13 is responsible for data interaction with the bank server 5 and the auditing tablet terminal 4 in a wired or wireless mode. The wireless mode may include but is not limited to WIFI, bluetooth, NFC, etc.
The touch screen 16 may be, but not limited to, a liquid crystal display or a light emitting polymer display, and provides an interactive operation interface for data output and input between the operation terminal device and the user to help the banking user complete various banking services, where the input includes actions of clicking, pressing, sliding, etc. of the user.
The accelerometer 18 is used to detect and output the current acceleration value of the mobile operation terminal device, which can generally detect the acceleration in each direction (generally three axes), and can detect the gravity and direction when the mobile operation terminal device is stationary. The spatial movement locus of the mobile operation terminal device can be acquired by integral operation based on the value of the visible acceleration.
The power supply 19 is connected to each electronic component through a bus and supplies power.
As can be seen from the above description, the intelligent banking outlet terminal device provided in the embodiment of the present application can effectively improve the application reliability and the operation stability of the tablet computer 1 through the arrangement of the processor 10, the memory 12, the communication module 13, the picture pushing module 14, the service processing module 15, the touch screen 16, the accelerometer 18, and the power supply 19.
In an embodiment of the intelligent banking outlet terminal device provided by the present application, the recognition engine 11 is configured to collect touch point coordinates of a user operation received by the touch screen 16, and determine whether an initial touch point coordinate collected for the first time in a preset time is in a start setting area, if so, based on the touch screen 16 collecting operation trajectory data of the user and the biometric data collected by the biometric sensor 17, and check and compare the operation trajectory data and the biometric data of the user with corresponding preset data in the memory 12, and if the comparison is successful, execute an operation instruction set.
Specifically, the recognition engine 11 is responsible for collecting touch point coordinates of a user operating on the touch screen, determining whether the initial touch point coordinates are in a start setting area, and if so, collecting user operation trajectory data and biometric data. The user operation track data and the biological characteristic data are checked and compared with the data preset in the memory 12, and if the comparison is successful, the preset operation instruction set is executed, so that the user can conveniently and quickly finish the operation.
As can be seen from the above description, the intelligent banking outlet terminal device provided in the embodiment of the present application can effectively improve convenience and efficiency of the user in operating the tablet pc 1 through the function setting of the recognition engine 11.
In an embodiment of the terminal device of the intelligent bank outlet provided by the present application, the communication module 13 includes an NFC communication module, and by setting the NFC communication module, the mobile self-service terminal 01 and the auditing tablet terminal 4 can perform wireless close-range data transmission.
In an embodiment of the terminal device of the intelligent banking outlet provided by the present application, the image pushing module 14 is configured to identify, through the NFC communication module, a tablet computer 1 held by an auditor closest to the auditor, and establish a data exchange connection with the tablet computer 1 held by the auditor; reading the identification code of the tablet computer 1 held by the nearest auditor through the NFC module;
the image pushing module 14 is further configured to encapsulate a message including current transaction interface data, transaction scene data, and a self-identification code when or after the recognition engine 11 executes the operation instruction set, encrypt the message with a key of the same day, and send the encrypted message to the bank server 5, so that the bank server 5 records and processes the message data and sends the message data to the tablet computer 1 held by the auditor.
Specifically, the picture pushing module 14 identifies the near-auditing tablet terminal 4 through the NFC communication module and establishes a data exchange connection; and reading an identification code of the near auditing tablet terminal 4 through the NFC communication module, executing an instruction set after the recognition engine 11 recognizes a gesture instruction of a bank user, and packaging the current transaction interface data into an XML format message together with the identification code of the current transaction interface data by the picture pushing module 14, and sending the XML format message to the bank server 5 after carrying out 3DES encryption by using the key of the current day. And the bank server 5 records and processes the message data and then sends the message data to the auditing tablet terminal 4.
As can be seen from the above description, the intelligent bank outlet terminal device provided in the embodiment of the present application enables, through the function setting of the picture pushing module 14, the mobile self-service terminal 01 and the audit tablet terminal 4 can push picture data such as transaction interface data and transaction scene data, so as to further improve the efficiency and reliability of data transmission between the bank user and the audit, and further when the operation of the bank user requires the audit of the bank to audit, the bank user does not need to search the audit everywhere, only needs to communicate with the audit tablet terminal 4 held by the audit through the mobile self-service terminal 01, and further, the efficiency and convenience of communication between the bank user and the audit can be effectively improved.
In an embodiment of the intelligent banking outlet terminal device provided by the present application, the service processing module 15 is configured to call a corresponding service transaction interface according to a user specification and display the service transaction interface in the touch screen 16, and the service processing module 15 is further configured to perform service data interaction with the banking server 5.
Specifically, the service processing module 15 calls out a corresponding service transaction interface according to the instruction of the bank user, and performs service data interaction with the bank server 5.
As can be seen from the above description, the intelligent banking outlet terminal device provided in the embodiment of the present application, through the function setting of the service processing module 15, enables the mobile self-service terminal 01 to accurately and reliably display a service transaction interface to a user, and can improve the efficiency and reliability of performing service data interaction with the bank server 5, so as to further improve the efficiency and reliability of processing service data by a bank user or an auditor operating the tablet computer 1.
In an embodiment of the intelligent banking outlet terminal device provided in the present application, referring to fig. 6, the recognition engine 11 includes: the system comprises a peripheral interface chip 111, a setting module 112, a monitoring module 113, an acquisition module 114, a verification module 115 and an execution module 116 which are respectively in communication connection with the peripheral interface chip 111;
the peripheral interface chip 111 is in communication connection with the processor 10;
the setting module 112 is configured to preset a shortcut gesture and receive a preset service operation instruction set, obtain preset gesture trajectory data acquired by the acquisition module 114 after receiving an instruction set storage instruction, and establish and store a one-to-one correspondence relationship between the preset service operation instruction set and the preset gesture trajectory data;
the monitoring module 113 is configured to monitor an operating state of the touch screen 16 in real time;
the acquisition module 114 is configured to acquire coordinate data of touch points and gesture operation data, and is further configured to acquire biometric data of a user based on the biometric sensor 17;
the checking module 115 is configured to determine whether an initial touch point coordinate collected for the first time within a preset time is in a start setting area, if so, collect operation trajectory data of the user based on the touch screen 16 and collect biometric data of the user based on the biometric sensor 17, check and compare the operation trajectory data and the biometric data of the user with corresponding preset data in the memory 12, and if the comparison is successful, send a corresponding notification to the executing module 116, so that the executing module 116 is configured to execute an operation instruction set.
In particular, the peripheral interface chip 111, coupling various input/output devices to the processor 10, may implement processing in a single chip.
Referring to fig. 7, the setting module 112 divides the touch screen 16 into a plurality of start setting areas, and the start setting areas may also be "auxiliary touch" keys (e.g., the assistientouch key of the apple phone, see fig. 8) that are movable on the touch screen 16. The gesture trajectory data set by the user must start at a starting point in a certain designated starting setting area or the user must press the auxiliary touch key to slide, and the monitoring module 113 monitors and recognizes the gesture trajectory data, so that the gesture monitoring recognition rate of the user is improved, invalid monitoring is avoided, and the power consumption of monitoring gesture actions is reduced. The setting operation user can be required to perform the same gesture for two or more times continuously to determine the validity of the shortcut gesture trajectory data, so as to improve the recognition success rate of subsequent gestures.
The monitoring module 113 is responsible for monitoring the running state of the touch screen 16 in real time, when no one operates at ordinary times, the recognition engine 11 is in a dormant state, and once the touch screen 16 is touched, the monitoring module 113 of the recognition engine 11 is immediately awakened to collect gesture track data of a user.
In addition, the monitoring module 113 judges whether the initial touch point coordinate of the gesture track of the operating user is in the starting set area, if not, the touch operation data is not collected and compared, thereby avoiding a large amount of invalid data collection and comparison operations, improving the monitoring efficiency and reducing the energy consumption; if yes, the acquisition module 114 is started to acquire the gesture track characteristic data and the biological characteristic data of the operation user, and the verification module 115 is started to verify the gesture track characteristic data and the biological characteristic data of the operation user.
In addition, the acquisition module 114 is responsible for acquiring coordinate data of each touch point and gesture operation data, including acquiring motion coordinate data of each touch point according to the gesture operation signal data; and calculating the distance between the touch points, the moving distance of the touch points and the angle formed by a straight line connected between the touch points and a preset horizontal line according to the motion coordinate data of the touch points, and converting the coordinate data of the touch points and the gesture operation data into the coordinate data of the touch points and the gesture operation data which can be recognized by an operating system. And is also responsible for collecting the user's biometric data via biometric sensor 17.
The checking module 115 is responsible for retrieving from a corresponding operation table in the memory 12 according to the user number, the start setting area number, the coordinate data of each touch point recognizable by the operating system, and the gesture operation data collected by the collecting module 114, and determining whether the calculated distance between the touch points, the calculated moving distance of the touch points, and the calculated angle formed by the straight line connecting the touch points and a preset horizontal line satisfy a preset gesture recognition threshold, if so, checking and comparing whether the comparison result between the biometric data collected by the collecting module 114 and the pre-stored biometric data satisfies the preset biometric threshold, and if so, notifying the executing module 116 to execute a corresponding instruction set.
The execution module 116 is responsible for executing the corresponding instruction set in the memory 12 after receiving the instruction successfully verified by the verification module 115, completing the service shortcut operation corresponding to the gesture, and implementing the screen transition of the service operation interface.
As can be seen from the above description, the intelligent banking outlet terminal device provided in the embodiment of the present application can further improve convenience and efficiency of the user in operating the tablet pc 1 by setting the interface chip, and setting the functions of the setting module 112, the monitoring module 113, the collecting module 114, the verifying module 115, and the executing module 116, which are respectively in communication connection with the peripheral interface chip 111.
In one embodiment of the intelligent banking outlet terminal device provided by the present application, the biometric sensor 17 comprises at least one of a camera, a fingerprint sensor and a vein meter.
As can be seen from the above description, according to the terminal device of an intelligent banking outlet provided in the embodiment of the present application, through the type setting of the biometric sensor 17, the money cost may be considered to select one of the biometric sensors 17 for setting, and also the biometric sensors 17 of multiple types may be considered to be set from the perspective of the biometric acquisition reliability, so as to effectively meet various requirements set by the tablet pc 1.
In an embodiment of the intelligent banking outlet terminal device provided by the present application, the fingerprint sensor is disposed at the bottom of the touch screen 16, and the fingerprint sensor is an ultrasonic fingerprint identification sensor.
Specifically, the process of acquiring the biological characteristics of the user by the biological characteristic sensor 17 is performed synchronously with the business operation of the user on the touch screen, and the biological characteristics are acquired without additional operation of the user. For example, while the user performs a business operation on the touch screen, the biometric sensor 17 may be a camera that collects facial biometric features of the user; when the user performs business operation on the touch screen, the biometric sensor 17 can be a vein analyzer under the screen to acquire vein biometric features of the finger operated by the user; when the user performs the service operation on the touch screen, the biometric sensor 17 may be an off-screen fingerprint recognition sensor, and the fingerprint biometric characteristic of the finger operated by the user is collected by using an off-screen fingerprint recognition technology.
The fingerprint identification technology under the screen is to complete fingerprint identification under the screen glass, and can utilize the penetrating technologies such as ultrasonic waves or optics and the like to penetrate through various materials, so that the purpose of fingerprint identification is achieved. Fingerprint identification under the screen can ensure the integrity of the screen, and the collection of characteristics such as fingerprints and veins can be completed simultaneously when a bank user operates on the touch screen. In addition, the influence of finger dirt, grease and sweat on biological characteristic identification can be reduced to a greater extent by fingerprint identification under the screen. The fingerprint identification under the screen can be realized by utilizing OLED, namely optical fingerprint identification, an optical sensor is arranged below the screen, and the fingerprint lines of a user are identified by emitting near infrared light; ultrasonic fingerprint identification can also be adopted to set an ultrasonic sensor below the screen, and the fingerprint identification work is completed through ultrasonic waves.
Referring to fig. 9, in the working process of the ultrasonic fingerprint sensor, the fingerprint sensor is arranged below the screen, so that a user does not need to perform additional actions while performing business operation on the touch screen, and the device simultaneously captures biological characteristics of the user to identify the user identity card, thereby ensuring the use safety of the user.
As can be seen from the above description, the intelligent banking outlet terminal device provided in the embodiment of the present application, through the setting of the ultrasonic fingerprint identification sensor, enables the user to perform the business operation on the touch screen 16 without additional actions, and the device captures the biological characteristics of the user to be operated, identifies the user id card, and ensures the use safety of the user.
To further explain the scheme, the present application further provides a specific application example of an intelligent banking outlet terminal device, where the intelligent banking outlet terminal device includes: the system comprises a tablet personal computer 1, a universal connecting device 2, a sofa seat 3 and an audit tablet terminal 4. Wherein the tablet personal computer 1 is connected with the sofa seat 3 through the universal connecting device 2. The client can sit on the sofa seat 3 to perform business operation on the tablet personal computer 1, the hall manager can sit beside the sofa to assist and guide, and if the client performs business operation on the operation terminal and needs authorization and the other needs to perform operation, authorization or confirmation instead of the hall manager, the client can perform specific touch gestures on the operation terminal and completely transmit the contents of the session and the interface on the current operation terminal to the handheld tablet device on the hall manager beside the user, so that the picture drifting operation is quickly realized, the identity verification is automatically realized in the drifting process, the drifting data is safe and reliable, and the transacted session and interface contents are completely returned to the tablet personal computer 1 of the client after the bank hall manager processes the transaction contents. In the whole client operation process, the monitoring module 113 on the operation terminal monitors a touch event of a user, if it is monitored that the touch screen is touched and extruded by the client, and an initial position coordinate of a touch pressing event is in a quick start setting area, the recognition engine 11 is placed in a start state, after the recognition engine 11 is started, the monitoring module 113 of the electronic bank operation terminal inputs a data chain of plane coordinates (expressed in an x, y form) of all monitored touch movement (POINTER MOVE) track points into the recognition engine 11 before the gesture operation is finished, and the recognition engine 11 compares the input plane coordinate data set of all touch movement track points with gesture operation data prestored in a gesture operation library. Meanwhile, the acquisition module 114 in the recognition engine 11 acquires the biometric features of the current user when user authentication is required, compares the biometric features with the pre-stored biometric features, and executes the preset operation object command set if the comparison is successful, thereby achieving the effect of safe and fast operation. The device records and archives the operation of the client and the field communication with the client manager.
Referring to fig. 2 and 3, the terminal device of the intelligent banking outlet includes a tablet computer 1, a universal connection device 2, a sofa seat 3 and an audit tablet terminal 4. Wherein, the tablet personal computer 1 is connected with the sofa seat 3 through the universal connecting device 2; the tablet personal computer 1 is connected with the auditing tablet terminal 4 through a wired or wireless network.
The tablet personal computer 1 is a tablet personal computer 1 for providing business operation for a client, can be configured with a USB interface to facilitate the client to insert a U shield, can be configured with a microphone and a camera to monitor the whole transaction process of the client, can be configured with a fingerprint device under a screen and a gesture recognition engine 11 to recognize and confirm the identity and instructions of the client, can interact with data through a wireless or wired network, is provided with an online bank and other bank application terminal programs or browser software, and can be connected with a bank server 5 through a wired or wireless network; the terminal is provided with an NFC communication module and can carry out near field data communication with the auditing tablet terminal 4.
The universal connecting device 2 is a flat-panel display universal support, which comprises a supporting arm 21, a universal head 22 system and a fixed seat system, the flat-panel display universal support adopts a double-connecting-rod translation mechanism borne by spring reaction force and is combined with a crosshead universal mechanism, so that the flat-panel display universal support can adjust and stop a flat-panel display to any required position and any required angle, a client only needs to pull the flat-panel display by hand, the height, the front and back inclination angles and the left and right inclination angles can be adjusted randomly by slight external force, the flat-panel display is pulled to a distance considered by a user to be proper, or the flat-panel display is turned to other people for watching, and the whole moving or adjusting process is extremely convenient. The fixing seat system comprises a sofa end fixing end and a tablet computer 1 end fixing end.
In one implementation, the middle of the supporting arm 21 is hollow, and power lines and network cables can be placed in the supporting arm.
The sofa seat 3 is a sofa with armrests 31, and the armrests 31 have protrusions for facilitating the fixing of the terminal fixing members 23 of the universal joint 2.
In one implementation mode, the sofa armrest 31 is of a hollow design, after the upper cover of the sofa armrest 31 is opened, a storage space is arranged inside the armrest 31, and when the tablet personal computer 1 and the universal connecting device 2 are idle, the tablet personal computer 1 and the universal connecting device can be vertically placed into the storage space after being folded, so that the sofa can be conveniently moved, and the tablet personal computer 1 can be effectively protected.
The auditing tablet terminal 4 is a computer device held by a client manager, is used for assisting the business operation of the client, can replace the client to perform partial business operation on the premise of client authorization, performs approval confirmation on the business application of the client, is provided with an underscreen fingerprint device and a gesture recognition engine 11 to recognize and confirm the identity and the instruction of the lobby manager, and performs data interaction with the bank server 5 or the tablet computer 1 through a wireless network; the terminal is provided with an NFC communication module and can carry out near field data communication with the tablet computer 1.
Referring to fig. 4, the terminal fixing member 23 includes a support frame body 231, a rotary rivet, a movable fastening position 234, a retractable support bar 233, a vibration-proof rubber pad 235, and a fixing through hole 232; one end of the telescopic support bar 233 is connected with the support frame main body 231, the other end of the telescopic support bar 233 is connected with the movable buckle 234, the rotary rivet is arranged in the middle hole of the support frame main body 231, and the support frame main body 231 is connected with the shockproof rubber pad 235. More types of tablet computers 1 can be used universally, and the four-section telescopic support bar 233 is adopted to connect the support frame main body 231, so that the tablet computers 1 with different sizes can be suitable. The multi-angle stand function is possessed to increase more, can satisfy every user and watch the habit and use the angle of putting of panel computer 1, and the experience that the vision and operation were watched in the reinforcing is felt. The support rod of the universal connecting device 2 penetrates through the fixing through hole 232 to be riveted with the back cover of the tablet computer 1, and the tablet computer 1 is guaranteed to be safely fixed on the upper universal connecting device 2.
In one implementation, the leather case may be configured for the tablet computer 1, and when the tablet computer 1 is folded and vertically placed into the sofa in the storage space, the leather case may effectively protect the tablet computer 1.
Referring to fig. 5, the tablet pc 1 may include: the system comprises a processor 10, a recognition engine 11, a memory 12, a communication module 13, a picture pushing module 14, a business processing module 15, a touch screen 16, a biometric sensor 17, an accelerometer 18 and a power supply 19.
The processor 10 is responsible for executing various instructions, performing various functions, and performing data processing.
The recognition engine 11 is responsible for collecting touch point coordinates of a user operating on the touch screen, judging whether the initial touch point coordinates are in a starting set area, and if so, collecting user operation track data and biological feature data. The user operation track data and the biological characteristic data are checked and compared with the data preset in the memory 12, and if the comparison is successful, the preset operation instruction set is executed, so that the user can conveniently and quickly finish the operation.
The memory 12 is responsible for storing data and interacting with the processor 10 and the recognition engine 11. May include high speed random access memory 12 and may also include non-volatile memory 12. Such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory 12. The method can be used for storing a software program, touch track data preset by a user, biological characteristics of the user and a preset operation instruction set.
The communication module 13 is responsible for data interaction with the bank server 5 and the auditing tablet terminal 4 in a wired or wireless mode. The wireless mode may include but is not limited to WIFI, bluetooth, NFC, etc.
The picture pushing module 14 identifies the near auditing tablet terminal 4 through the NFC communication module and establishes data exchange connection; and reading an identification code of the near auditing tablet terminal 4 through the NFC communication module, executing an instruction set after the recognition engine 11 recognizes a gesture instruction of a client, packaging current transaction interface data into XML format messages together with the identification code of the current transaction interface data by the picture pushing module 14, and sending the XML format messages to the bank server 5 after 3DES encryption is carried out on the current transaction interface data by using a current secret key. And the bank server 5 records and processes the message data and then sends the message data to the auditing tablet terminal 4.
The business processing module 15 calls out a corresponding business transaction interface according to the customer instruction, and performs business data interaction with the bank server 5.
The touch screen 16 may be, but not limited to, a liquid crystal display or a light emitting polymer display, and provides an interactive operation interface for data output and input between the operation terminal device and the user to help the user complete various banking operations, where the input includes actions of clicking, pressing, sliding, etc. of the user.
The biometric sensor 17 may be a camera, an off-screen fingerprint sensor, an off-screen vein meter or other biometric acquisition devices, and is configured to acquire biometric information of the user, where the biometric information includes, but is not limited to, facial features of the user, fingerprint features of the user, vein feature information of the user, and other biometric information commonly used in the industry. The biometric sensor 17 may be a camera for collecting facial feature information of the user; the vein instrument can be used for collecting vein characteristic information of a user; the fingerprint sensor can be used for collecting fingerprint characteristic information of a user; the biometric information data may include one or more types.
In one implementation, the process of collecting the user biometric by the biometric sensor 17 is performed synchronously with the business operation performed by the user on the touch screen, and the biometric collection is performed without additional operation of the user. For example, while the user performs a business operation on the touch screen, the biometric sensor 17 may be a camera that collects facial biometric features of the user; when the user performs business operation on the touch screen, the biometric sensor 17 can be a vein analyzer under the screen to acquire vein biometric features of the finger operated by the user; when the user performs the service operation on the touch screen, the biometric sensor 17 may be an off-screen fingerprint recognition sensor, and the fingerprint biometric characteristic of the finger operated by the user is collected by using an off-screen fingerprint recognition technology.
The fingerprint identification technology under the screen is to complete fingerprint identification under the screen glass, and can utilize the penetrating technologies such as ultrasonic waves or optics and the like to penetrate through various materials, so that the purpose of fingerprint identification is achieved. The integrity of the screen can be guaranteed through fingerprint identification under the screen, and the collection of characteristics such as fingerprints and veins can be completed simultaneously when a client operates on the touch screen. In addition, the influence of finger dirt, grease and sweat on biological characteristic identification can be reduced to a greater extent by fingerprint identification under the screen. The fingerprint identification under the screen can be realized by utilizing OLED, namely optical fingerprint identification, an optical sensor is arranged below the screen, and the fingerprint lines of a user are identified by emitting near infrared light; ultrasonic fingerprint identification can also be adopted to set an ultrasonic sensor below the screen, and the fingerprint identification work is completed through ultrasonic waves.
The working schematic diagram of the ultrasonic fingerprint identification sensor is shown in fig. 9, the fingerprint identification sensor is arranged below the screen, a user does not need to perform additional actions while performing business operation on the touch screen, the device captures biological characteristics of the user to be operated at the same time, the user identity card is identified, and the use safety of the user is guaranteed.
The accelerometer 18 is used to detect and output the current acceleration value of the mobile operation terminal device, which can generally detect the acceleration in each direction (generally three axes), and can detect the gravity and direction when the mobile operation terminal device is stationary. The spatial movement locus of the mobile operation terminal device can be acquired by integral operation based on the value of the visible acceleration.
The power supply 19 is connected to each electronic component through a bus and is responsible for supplying power.
Referring to fig. 6, the recognition engine 11 includes a peripheral interface chip 111, a setting module 112, a monitoring module 113, a collecting module 114, a verifying module 115, and an executing module 116.
The peripheral interface chip 111 couples various input/output devices to the processor 10, and processing may be implemented in a single chip.
The setting module 112 sets a shortcut gesture in advance, so as to realize the gesture setting of 'picture drifting'. After the module starts the setting program, it is responsible for collecting the set operator's service operation instruction set, and when the set operator clicks the "save and establish shortcut operation" button, the gesture trajectory data set by the user is collected by the collection module 114, and the service operation instruction set by the user and the collected gesture trajectory data set by the user are set up in a one-to-one correspondence relationship and stored in the memory 12 (as shown in table 1). Wherein the biometric data may be the same set of feature data.
TABLE 1 corresponding operation table
Figure BDA0002713813590000131
Figure BDA0002713813590000141
In one implementation, referring to fig. 7, the setting module 112 divides the touch screen 16 into a plurality of start setting areas, and the start setting areas may also be "auxiliary touch" keys (e.g., asistivetouch keys of an apple phone, as shown in fig. 8) that are movable on the touch screen 16. The gesture trajectory data set by the user must start at a starting point in a certain designated starting setting area or the user must press the auxiliary touch key to slide, and the monitoring module 113 monitors and recognizes the gesture trajectory data, so that the gesture monitoring recognition rate of the user is improved, invalid monitoring is avoided, and the power consumption of monitoring gesture actions is reduced. The setting operation user can be required to perform the same gesture for two or more times continuously to determine the validity of the shortcut gesture trajectory data, so as to improve the recognition success rate of subsequent gestures.
The setting module is further used for setting an ending setting area of the quick gesture on the touch screen in advance, and the biometric sensor is arranged right below the ending setting area, so that when the acquisition module acquires gesture operation data located in the ending setting area, the biometric sensor acquires biometric data of a user simultaneously.
That is to say, the touch screen is further provided with an 'ending setting area', a fingerprint recognition sensor under the touch screen is arranged below the area, all shortcut gestures must take the area as an ending point, the fact that a user does not need additional identity recognition operation when using the shortcut gestures is guaranteed, biological characteristics of the user are captured and operated by the device at the same time, the user identity card is recognized, and the use safety of the user is guaranteed.
The monitoring module 113 is responsible for monitoring the running state of the touch screen 16 in real time, when no one operates at ordinary times, the recognition engine 11 is in a dormant state, and once the touch screen 16 is touched, the monitoring module 113 of the recognition engine 11 is immediately awakened to collect gesture track data of a user.
In one implementation, the monitoring module 113 determines whether the initial touch point coordinate of the gesture track of the operating user is in the start setting area, and if not, the touch operation data is not collected and compared, so that a large amount of invalid data collection and comparison operations are avoided, the monitoring efficiency is improved, and the energy consumption is reduced; if yes, the acquisition module 114 is started to acquire the gesture track characteristic data and the biological characteristic data of the operation user, and the verification module 115 is started to verify the gesture track characteristic data and the biological characteristic data of the operation user.
The acquisition module 114 is responsible for acquiring coordinate data of each touch point and gesture operation data, including acquiring motion coordinate data of each touch point according to the gesture operation signal data; and calculating the distance between the touch points, the moving distance of the touch points and the angle formed by a straight line connected between the touch points and a preset horizontal line according to the motion coordinate data of the touch points, and converting the coordinate data of the touch points and the gesture operation data into the coordinate data of the touch points and the gesture operation data which can be recognized by an operating system. And is also responsible for collecting the user's biometric data through the biometric sensor 17, the collection process being described in detail in the functioning of the biometric sensor 17.
The checking module 115 is responsible for retrieving from a corresponding operation table in the memory 12 according to the user number, the start setting area number, the coordinate data of each touch point recognizable by the operating system, and the gesture operation data collected by the collecting module 114, and determining whether the calculated distance between the touch points, the calculated moving distance of the touch points, and the calculated angle formed by the straight line connecting the touch points and the preset horizontal line satisfy a preset gesture recognition threshold, if so, checking and comparing whether the comparison result between the biometric data collected by the collecting module 114 and the pre-stored biometric data satisfies the preset biometric recognition threshold, and if so, notifying the executing module 116 to execute a corresponding instruction set.
The executing module 116 is responsible for executing the corresponding instruction set in the memory 12 after receiving the instruction successfully verified by the verifying module 115, completing the service shortcut operation corresponding to the gesture, and realizing the "picture drift" of the service operation interface.
Referring to fig. 9, the working principle of the ultrasonic fingerprint identification is that a fingerprint identification sensor is arranged below a screen, and when a user performs business operation on the touch screen, no additional action is required, and the device simultaneously captures biological characteristics of the user to be operated, identifies the user identity card, and ensures the use safety of the user.
Based on the intelligent banking outlet terminal device mentioned in one or more embodiments of the present application, the present application further provides an embodiment of an intelligent banking outlet system, referring to fig. 10, where the intelligent banking outlet system specifically includes the following contents:
the system comprises an image acquisition device, a bank server 5 and the intelligent bank outlet terminal device; the collection end of the image collection device is opposite to the seat body 03 in the intelligent bank outlet terminal device, and the image collection device is in communication connection with the bank server 5. The image acquisition device may specifically be a face snapshot camera 6.
As can be seen from the above description, the intelligent bank outlet terminal device provided in the embodiment of the present application can monitor the bank user and the bank staff who is assisted by the bank user through the setting of the two sofas, and further can ensure the security and reliability of the bank user operating the mobile self-service terminal 01.
Specifically, referring to fig. 11, the intelligent banking outlet system includes the intelligent banking outlet terminal device, the auditing tablet terminal 4, the bank server 5 and the face snapshot camera 6. The intelligent bank outlet terminal device comprises a tablet personal computer 1, a universal connecting device 2, a sofa seat 3 and a tablet personal computer 1, wherein the tablet personal computer 1 is connected with the sofa seat 3 through the universal connecting device 2; the tablet personal computer 1 is connected with the auditing tablet terminal 4 through a wireless network and is connected with the bank server 5 through a wireless or wired network. The auditing tablet terminal 4 is connected with the bank server 5 through wireless. The face snapshot camera 6 faces the front face of the sofa, monitors the user and auxiliary bank workers on the side, and is connected with the bank server 5 through a wire.
Based on the intelligent bank branch terminal device, the application also discloses a method for quickly setting the image transfer gesture by using the intelligent bank branch terminal device, and referring to fig. 12, the method for quickly setting the image transfer gesture specifically includes the following contents:
step 100: the mobile self-service terminal displays a picture transfer gesture shortcut setting interface.
Step 200: and the mobile self-service terminal receives a gesture setting instruction sent by a user based on the picture transfer gesture shortcut setting interface, and sets and stores picture transfer gesture data corresponding to the user according to the gesture setting instruction.
According to the picture transfer gesture quick setting method, the mobile self-service terminal is used for being interacted with the user, and then the picture transfer gesture quick setting is carried out, so that the convenience and the efficiency of setting the picture transfer gesture by the user can be effectively improved, meanwhile, the setting of the picture transfer gesture data corresponding to the user is set and stored according to the gesture setting instruction, the same user only needs to set once, and the user experience is further improved.
In an embodiment of the screen transition gesture shortcut setting method, the mobile self-service terminal is a tablet computer, and the tablet computer includes: the system comprises a biometric sensor for identifying the identity of a user, an identification engine for identifying a user instruction and a touch screen; wherein the recognition engine comprises: the device comprises a setting module, a monitoring module, an acquisition module and a checking module; referring to fig. 13, step 100 of the method for setting a screen transition gesture quickly specifically includes the following steps:
step 101: the setting module starts a gesture setting process according to the received user starting operation signal, and sends a picture transfer gesture shortcut setting interface corresponding to the gesture setting process to the touch screen for displaying.
Step 102: the monitoring module monitors the running state of the touch screen in real time.
As can be seen from the above description, the method for quickly setting the picture transfer gesture provided by the embodiment of the application can effectively improve the effectiveness and efficiency of quickly setting the picture transfer gesture by executing different actions through different software modules.
In an embodiment of the screen transition gesture shortcut setting method, referring to fig. 14, step 200 in the screen transition gesture shortcut setting method specifically includes the following contents:
step 201: the acquisition module receives a gesture setting instruction sent by a user, wherein the gesture setting instruction comprises coordinate data of each touch point and gesture operation data.
Step 202: the acquisition module acquires the biological characteristic data of the user acquired by the biological characteristic sensor.
Step 203: the setting module divides the touch screen into a plurality of starting setting areas.
Step 204: the monitoring module judges whether the initial touch point coordinate corresponding to the touch point coordinate data is in the starting set area, if so, the acquisition module prompts a user to set the same gesture again based on the touch screen, and acquires a gesture setting instruction and biological characteristic data sent again by the user.
Step 205: the calibration module respectively calibrates and compares the acquired gesture setting instruction and the biological characteristic data, and if the comparison is successful, the setting module establishes and stores the corresponding relation among the coordinate data of each touch point, the gesture operation data, the identification of the starting setting area, the biological characteristic data and the operation instruction set.
As can be seen from the above description, the method for setting the screen transition gesture quickly provided by the embodiment of the application can further improve the effectiveness and efficiency of setting the screen transition gesture quickly by executing different actions through different software modules.
Referring to fig. 15, an application example of the present application further provides a specific process of the screen transition gesture shortcut setting method, which specifically includes the following contents:
s801: the setting module 112 starts the setting process according to the operation user start operation, and may provide a special interface for the user to perform the setting operation. The monitoring module 113 of the recognition engine 11 is awakened to collect gesture trajectory data of the user.
S802: the acquisition module 114 acquires coordinate data of each touch point and gesture operation data, including acquiring motion coordinate data of each touch point according to the gesture operation data; and calculating whether the distance between the touch points, the moving distance of the touch points and the angle formed by a straight line connected between the touch points and a preset horizontal line meet a preset gesture recognition threshold or not according to the motion coordinate data of the touch points, if so, judging that corresponding gesture operation is performed, acquiring the coordinate data and the gesture operation data of the touch points of the gesture operation, and converting the coordinate data and the gesture operation data of the touch points into the coordinate data and the gesture operation data of the touch points which can be recognized by an operating system. For example, the completed spatial gesture is a linear sliding gesture, and the gesture trajectory characteristics may include a trajectory length, a start position, a trajectory angle, an end position, and the like. The completed space gesture is a broken line sliding gesture, and the gesture track characteristics can include track length, starting position, track angle, ending position, break angle and the like. The completed space gesture is a circular sliding motion, and the gesture track characteristics can include track length, starting position, radius, shape characteristics and the like.
The collection module 114 also collects biometric data of the user via the biometric sensor 17, and the collection process is described in detail with reference to the function of the biometric sensor 17.
In one implementation, for a plurality of sets of biometric sample data, an average value of the biometric sample data may be calculated, and the biometric value of the current user is calculated according to the average value, so as to eliminate fluctuation caused by factors such as environment during biometric acquisition at a certain time, and facilitate identification and verification.
Step S803: the setting module 112 divides the touch screen 16 into a plurality of start setting areas, and the start setting areas may also be "auxiliary touch" buttons (e.g. assistive touch buttons of apple-phone) that are movable on the touch screen 16. The monitoring module 113 determines whether the initial touch point coordinate of the user gesture track is in the start setting area, and if not, prompts the user to reset the gesture, and if so, the process goes to step S804.
Step S804: the collection module 114 prompts the user to set the same gesture again, and collects and acquires coordinate data of each touch point of the user, gesture operation data, and biometric data of the user. In one implementation, the acquisition module 114 may prompt the user to perform this step multiple times.
Step S805: the checking module 115 checks and compares the coordinate data of each touch point of the user, the gesture operation data and the biological feature data of the user, which are acquired by the acquisition module 114 for several times, if the data are checked and compared to be consistent, the step S806 is performed, otherwise, the step S802 is performed to acquire related data again.
The specific steps of gesture verification are as follows: the acquisition module 114 acquires gesture operation data including coordinates of a touch point and shadows (areas pressed by fingers) generated by the touch point in the X axis and the Y axis; calculating various kinds of relevant information of the touch points according to the gesture operation data, such as the distance between the touch points, the moving distance of the touch points, the angle formed by a straight line connected between the touch points and a preset horizontal line, the moving speed of the touch points and the like; the checking module 115 calculates variation of various related information of each touch point, and when the variation is within a corresponding threshold interval (for example, 90%), the recognition result is the same gesture;
step S806: the setting module 112 establishes a one-to-one correspondence relationship between the collected gesture trajectory data set by the user, the number of the start setting area, the biometric data, the corresponding instruction set (service operation instruction), and the like, and stores the data in the memory 12. The bank teller user can set shortcut operations such as 'picture drifting' in advance.
Based on the embodiments of the terminal device at an intelligent banking outlet mentioned in one or more of the above embodiments, the present application further provides a data processing method of the terminal device at an intelligent banking outlet, referring to fig. 16, where the data processing method of the terminal device at an intelligent banking outlet specifically includes the following contents:
step S900: the bank user takes out the tablet computer 1 from the sofa armrest of the bank outlet, and adjusts the universal connecting device 2 to enable the tablet computer 1 to be in a position convenient for the user to operate. And starts the business operation on the terminal, the business processing module 15 calls out the corresponding business transaction interface according to the customer instruction, and carries out business data interaction with the bank server. The auditorium manager holds the auditing tablet terminal 4 and sits on the sofa together with the client for guidance. And if the auditor assistance of a hall manager is required in the operation process, the transaction picture drifting data processing is started by using the shortcut gesture sliding.
Step S901: the monitoring module 113 is in a dormant state when no one operates at ordinary times, when a user touches and presses the screen of the tablet computer 1, the bank application program is activated and started, the monitoring module 113 is immediately awakened and started and is in an operation state for monitoring the touch screen 16 in real time, once the touch screen 16 is pressed and touched, the monitoring module 113 judges whether the initial touch point coordinate of the gesture track of the user is in a starting set area, if not, the data of the touch operation is not collected and compared, so that a large amount of invalid data collection and comparison operations are avoided, the monitoring efficiency is improved, and the energy consumption is reduced; if so, the process proceeds to step S902.
Step S902: the acquisition module 114 acquires coordinate data of each touch point and gesture operation data, including acquiring motion coordinate data of each touch point according to the gesture operation data; and calculating the distance between the touch points, the moving distance of the touch points and the angle formed by a straight line connected between the touch points and a preset horizontal line according to the motion coordinate data of the touch points, and converting the coordinate data of the touch points and the gesture operation data into the coordinate data of the touch points and the gesture operation data which can be recognized by an operating system. For example, the completed spatial gesture is a linear sliding gesture, and the gesture trajectory characteristics may include a trajectory length, a start position, a trajectory angle, an end position, and the like. The completed space gesture is a telepresence slide gesture, and the gesture trajectory characteristics can include trajectory length, starting position, trajectory angle, ending position, break angle and the like. The completed space gesture is a circular sliding motion, and the gesture track characteristics can include track length, starting position, radius, shape characteristics and the like.
Step S903: the acquisition module 114 also acquires the biometric data of the user through the biometric sensor 17, and the process of acquiring the biometric data of the user by the biometric sensor 17 is performed synchronously with the business operation of the user on the touch screen, so that the biometric acquisition is performed without additional operation of the user. The collection process is described in detail with reference to the functioning of the biometric sensor 17.
In one implementation, for a plurality of sets of biometric sample data, an average value of the biometric sample data may be calculated, and the biometric value of the current user is calculated according to the average value, so as to eliminate fluctuation caused by factors such as environment during biometric acquisition at a certain time, and facilitate identification and verification.
Step S904: the checking module 115 searches, checks and compares the number of the start setting area where the initial touch point coordinate of the user gesture track collected by the monitoring module 113 is located, the user number, the coordinate data of each touch point of the user collected by the collecting module 114, and the gesture operation data in the corresponding operation table in the memory 12, if a data record with a successful comparison is found, the step S905 is entered, otherwise, the gesture recognition processing is exited, and the recognition engine 11 is in the monitoring state again to wait for the next touch screen operation of the user.
The specific steps of gesture verification are as follows: the acquisition module 114 acquires gesture operation signal data including coordinates of a touch point and shadows (finger-pressed areas) generated by the touch point in the X axis and the Y axis; calculating various kinds of relevant information of the touch points according to the gesture operation signal data, such as the distance between the touch points, the moving distance of the touch points, the angle formed by a straight line connected between the touch points and a preset horizontal line, the moving speed of the touch points and the like; the checking module 115 calculates variation of various related information of each touch point, and when the variation is within a corresponding threshold interval (for example, 90%), the recognition result is the same gesture;
step S905: the verification module 115 performs verification and comparison on the biometric data of the user acquired by the acquisition module 114 and the biometric data of the user in the memory 12, if the verification and comparison are consistent, step S906 is entered, otherwise, the gesture recognition processing is exited, and the recognition engine 11 is in the monitoring state again to wait for the next touch screen operation of the user.
Step S906: after receiving the instruction that the verification by the verification module 115 is successful, the execution module 116 executes the corresponding recording instruction set in the memory 12 to implement a "picture drifting" function, that is, the picture pushing module 14 identifies the near-auditing tablet terminal 4 through the NFC communication module and establishes a data exchange connection; and reading an identification code of the near auditing tablet terminal 4 through the NFC communication module, executing an instruction set after the recognition engine 11 recognizes a gesture instruction of a client, packaging current transaction interface data into XML format messages together with the identification code of the current transaction interface data by the picture pushing module 14, and sending the XML format messages to a bank server after carrying out 3DES encryption on the current transaction interface data by using a key of the current day. And the bank server records and processes the message data and then sends the message data to the auditing tablet terminal 4.
Step S907: the auditing panel terminal 4 analyzes the message data packet and recovers the transaction site of the client on the auditing panel terminal 4, the lobby manager assists or audits the transaction data of the client, after the transaction data are processed, the sliding of the shortcut gesture is carried out in the same mode, and the transaction interface is floated back to the panel computer 1 of the client through the picture pushing module 14 on the auditing panel terminal 4.
Step S908: the auditing user confirms the transaction result on the tablet personal computer 1, and the transaction data processing is finished.
As can be seen from the above description, the intelligent banking outlet terminal device, the intelligent banking outlet system, the quick setting method for the screen transition gesture, and the data processing party of the intelligent banking outlet terminal device provided in the embodiments of the present application have the following beneficial effects:
1. the comfortable user operation environment is provided, the user can sit on the sofa to carry out business operation, the operation posture can be adjusted according to different customers, and the customer experience is improved. The convenience is brought to the hall manager to sit beside for marketing and operation guidance. The whole process in the transaction process is monitored and recorded, compliance and traceability are guaranteed, and the supervision requirements of the bank prison are met.
2. The operation panel computer terminal can be folded and placed in the sofa armrest, is protected by the leather sheath, and is convenient to move and transport.
3. According to different use habits of customers, on the basis of ensuring the operation safety, the operation of the customers is simplified, the drifting of the picture is realized by sliding the quick operation, and the use efficiency and the user experience of the customers for using the electronic banking equipment are improved.
4. And a screen monitoring starting condition is added, so that invalid activity monitoring is prevented, power consumption is reduced, and monitoring efficiency is improved. The identity of the client is automatically identified in the sliding process, and the client does not need to input secret or perform other identity verification operations, so that the safety is ensured and the efficiency is improved.
In order to meet the supervision requirements of supervision departments and improve the usability and comfort of bank users when using equipment, simplify the operation of the bank users and improve the experience of the bank users on the basis of ensuring the operation safety, the embodiment of the electronic equipment for realizing all or part of functions which can be realized by the mobile self-service terminal or the auditing tablet terminal is provided, and all steps of quickly setting the picture transfer gesture can be realized.
Fig. 17 is a schematic block diagram of a system configuration of an electronic device 9600 according to an embodiment of the present application. As shown in fig. 17, the electronic device 9600 can include a central processor 9100 and a memory 9140; the memory 9140 is coupled to the central processor 9100. Notably, this fig. 17 is exemplary; other types of structures may also be used in addition to or in place of the structure to implement telecommunications or other functions.
In one embodiment, the intelligent banking outlet terminal device functions may be integrated into a central processor.
In another embodiment, the overall scheduling device may be configured separately from the central processor 9100, for example, the overall scheduling device may be configured as a chip connected to the central processor 9100, and the function of the terminal device of the intelligent banking outlet is realized through the control of the central processor.
As shown in fig. 17, the electronic device 9600 may further include: a communication module 9110, an input unit 9120, an audio processor 9130, a display 9160, and a power supply 9170. It is noted that the electronic device 9600 also does not necessarily include all of the components shown in fig. 17; in addition, the electronic device 9600 may further include components not shown in fig. 17, which can be referred to in the related art.
As shown in fig. 17, a central processor 9100, sometimes referred to as a controller or operational control, can include a microprocessor or other processor device and/or logic device, which central processor 9100 receives input and controls the operation of the various components of the electronic device 9600.
The memory 9140 can be, for example, one or more of a buffer, a flash memory, a hard drive, a removable media, a volatile memory, a non-volatile memory, or other suitable device. The information relating to the failure may be stored, and a program for executing the information may be stored. And the central processing unit 9100 can execute the program stored in the memory 9140 to realize information storage or processing, or the like.
The input unit 9120 provides input to the central processor 9100. The input unit 9120 is, for example, a key or a touch input device. Power supply 9170 is used to provide power to electronic device 9600. The display 9160 is used for displaying display objects such as images and characters. The display may be, for example, an LCD display, but is not limited thereto.
The memory 9140 can be a solid state memory, e.g., Read Only Memory (ROM), Random Access Memory (RAM), a SIM card, or the like. There may also be a memory that holds information even when power is off, can be selectively erased, and is provided with more data, an example of which is sometimes called an EPROM or the like. The memory 9140 could also be some other type of device. Memory 9140 includes a buffer memory 9141 (sometimes referred to as a buffer). The memory 9140 may include an application/function storage portion 9142, the application/function storage portion 9142 being used for storing application programs and function programs or for executing a flow of operations of the electronic device 9600 by the central processor 9100.
The memory 9140 can also include a data store 9143, the data store 9143 being used to store data, such as contacts, digital data, pictures, sounds, and/or any other data used by an electronic device. The driver storage portion 9144 of the memory 9140 may include various drivers for the electronic device for communication functions and/or for performing other functions of the electronic device (e.g., messaging applications, contact book applications, etc.).
The communication module 9110 is a transmitter/receiver 9110 that transmits and receives signals via an antenna 9111. The communication module (transmitter/receiver) 9110 is coupled to the central processor 9100 to provide input signals and receive output signals, which may be the same as in the case of a conventional mobile communication terminal.
Based on different communication technologies, a plurality of communication modules 9110, such as a cellular network module, a bluetooth module, and/or a wireless local area network module, may be provided in the same electronic device. The communication module (transmitter/receiver) 9110 is also coupled to a speaker 9131 and a microphone 9132 via an audio processor 9130 to provide audio output via the speaker 9131 and receive audio input from the microphone 9132, thereby implementing ordinary telecommunications functions. The audio processor 9130 may include any suitable buffers, decoders, amplifiers and so forth. In addition, the audio processor 9130 is also coupled to the central processor 9100, thereby enabling recording locally through the microphone 9132 and enabling locally stored sounds to be played through the speaker 9131.
The embodiment of the application also provides a computer readable storage medium capable of realizing all steps in the rapid setting method of the picture transfer gesture in the embodiment, wherein a computer program is stored on the computer readable storage medium, and when the computer program is executed by a processor, all functions of the intelligent bank website terminal device are realized; through the arrangement of detachable connection between the mobile self-service terminal and the universal connection device, the requirement of a bank user for replacing the operation position of the mobile self-service terminal can be met, and the maintenance convenience of the mobile self-service terminal is effectively improved; the mobile self-service terminal is used for being in communication connection with a bank server and is arranged to be applied in a bank outlet, so that the safety of a bank user in operating the mobile self-service terminal can be effectively guaranteed; by using the universal connecting device, the convenience and the usability of the bank user for operating the self-service terminal equipment in the bank outlets can be further improved, so that the operation of the bank user is simplified and the user experience can be effectively improved; through the arrangement of the communication connection between the mobile self-service terminal and the auditing tablet terminal held by the auditing personnel in the bank outlets, when the operation of a bank user needs the auditing of the auditing personnel of the bank, the bank user does not need to search for the auditing personnel everywhere, and only needs to directly communicate with the auditing tablet terminal held by the auditing personnel through the mobile self-service terminal, so that the communication efficiency and convenience between the bank user and the auditing personnel can be effectively improved; meanwhile, through the use of the audit tablet terminal, the moving convenience of the bank audit personnel can be effectively improved, and further the user experience of the bank user and the bank audit personnel can be improved simultaneously.
In addition, the computer program may further implement all the steps of the screen transition gesture shortcut setting when executed by a processor, for example, the processor implements the following steps when executing the computer program:
step 101: the setting module starts a gesture setting process according to the received user starting operation signal, and sends a picture transfer gesture shortcut setting interface corresponding to the gesture setting process to the touch screen for displaying.
Step 102: the monitoring module monitors the running state of the touch screen in real time.
As can be seen from the above description, the computer-readable storage medium provided in the embodiment of the present application can effectively improve effectiveness and efficiency of shortcut setup of a screen transition gesture by applying different software modules to execute different actions.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (devices), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
The principle and the implementation mode of the invention are explained by applying specific embodiments in the invention, and the description of the embodiments is only used for helping to understand the method and the core idea of the invention; meanwhile, for a person skilled in the art, according to the idea of the present invention, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present invention.

Claims (11)

1. An intelligent banking outlet terminal device, comprising: the system comprises a mobile self-service terminal, an auditing tablet terminal held by an auditing person in a bank outlet, a seat body arranged in the bank outlet and a universal connecting device fixedly connected to the seat body;
the mobile self-service terminal is detachably connected with the universal connecting device;
the mobile self-service terminal is in communication connection with the auditing tablet terminal, and the mobile self-service terminal and the auditing tablet terminal are in communication connection with a bank server respectively.
2. The intelligent banking outlet terminal device according to claim 1, wherein said universal connection means comprises: the mobile self-service terminal comprises a supporting arm, a universal head, a terminal fixing piece used for being clamped with the mobile self-service terminal and a seat fixing piece used for being fixedly connected with the seat body;
one end of the universal head is fixedly connected with one end of the supporting arm, and the other end of the universal head is connected with the seat fixing piece;
the other end of the supporting arm is fixedly connected with the terminal fixing piece.
3. The intelligent banking outlet terminal device according to claim 2, wherein the support arm is provided with an inner cavity for accommodating an electrical cord, wherein the electrical cord comprises: power lines and/or network lines.
4. The intelligent banking outlet terminal device according to claim 1, wherein handrails are disposed on two sides of the seat body;
the universal connecting device is arranged on at least one handrail.
5. The intelligent banking outlet terminal device according to claim 4, wherein the armrest comprises an armrest body, a receiving cavity disposed in the armrest body, and a cover plate disposed above the receiving cavity;
a boss is arranged on the cover plate, and one end of the universal connecting device is detachably arranged on the boss;
the accommodating cavity is used for accommodating the mobile self-service terminal and/or a folded universal connecting device.
6. The intelligent banking outlet terminal device according to claim 2, wherein the terminal fixing member comprises: an X-shaped support frame main body;
a fixing through hole is formed in the center of the support frame main body, and the other end of the support arm is connected with the support frame main body through the fixing through hole;
the four corners of support frame main part is equipped with corresponding movable assembly respectively, and this movable assembly includes: the telescopic supporting bar and the movable buckling positions are connected with the two ends of the telescopic supporting bar respectively.
7. The intelligent banking outlet terminal device according to claim 1, wherein the mobile self-service terminal is a tablet computer; the tablet personal computer is provided with a biological characteristic sensor for identifying the identity of the user and an identification engine for identifying a user instruction; the tablet computer further comprises: the device comprises a processor, a memory, a communication module, a picture pushing module, a business processing module, a touch screen, an accelerometer and a power supply; the memory, the communication module, the picture pushing module and the service processing module are respectively in communication connection with the processor, the processor is in communication connection with the identification engine, and the touch screen, the biological characteristic sensor and the accelerometer are respectively in communication connection with the identification engine; the power supply is respectively connected with the processor, the memory, the communication module, the picture pushing module, the business processing module, the touch screen, the accelerometer, the biological characteristic sensor and the recognition engine; the identification engine is used for collecting the touch point coordinates of the user operation received by the touch screen, judging whether the initial touch point coordinates collected for the first time in the preset time are in a starting set area, if so, collecting the operation track data of the user based on the touch screen and collecting the biological characteristic data of the user based on the biological characteristic sensor, respectively checking and comparing the operation track data and the biological characteristic data of the user with the corresponding preset data in the memory, and if the comparison is successful, executing an operation instruction set.
8. The intelligent banking outlet terminal device according to claim 7, wherein the communication module comprises an NFC communication module, and the image pushing module is configured to identify a tablet computer held by an auditor closest to the image processing device through the NFC communication module and establish a data exchange connection with the tablet computer held by the auditor; reading an identification code of a tablet personal computer held by an auditor closest to the auditor through the NFC communication module;
the picture pushing module is further configured to encapsulate a message including current transaction interface data, transaction scene data and a self-identification code when or after the recognition engine executes the operation instruction set, encrypt the message with a key of the same day, and send the encrypted message to the bank server, so that the bank server records and processes the message data and sends the message data to a tablet personal computer held by an auditor;
the business processing module is used for calling out a corresponding business transaction interface according to the designation of a user and displaying the business transaction interface in the touch screen, and the business processing module is also used for carrying out business data interaction with the bank server;
the recognition engine includes: the system comprises a peripheral interface chip, a setting module, a monitoring module, an acquisition module, a checking module and an execution module, wherein the setting module, the monitoring module, the acquisition module, the checking module and the execution module are respectively in communication connection with the peripheral interface chip;
the peripheral interface chip is in communication connection with the processor;
the setting module is used for presetting a shortcut gesture and receiving a preset service operation instruction set, acquiring preset gesture track data acquired by the acquisition module after receiving an instruction set storage instruction, and establishing and storing a one-to-one correspondence relationship between the preset service operation instruction set and the preset gesture track data;
the monitoring module is used for monitoring the running state of the touch screen in real time;
the acquisition module is used for acquiring coordinate data of a touch point and gesture operation data and acquiring biological characteristic data of a user based on the biological characteristic sensor;
the checking module is used for judging whether the initial touch point coordinate collected for the first time in the preset time is in a starting set area, if so, acquiring operation track data of a user based on the touch screen and biological characteristic data of the user based on the biological characteristic sensor, checking and comparing the operation track data and the biological characteristic data of the user with corresponding preset data in the memory respectively, and if the comparison is successful, sending a corresponding notice to the execution module so that the execution module is used for executing an operation instruction set.
9. The terminal device of an intelligent banking outlet according to claim 8, wherein the setting module is further configured to set an ending setting area of the shortcut gesture on the touch screen in advance, and the biometric sensor is disposed right below the ending setting area, so that the collecting module collects biometric data of the user based on the biometric sensor when collecting gesture operation data located in the ending setting area.
10. An intelligent banking outlet system, comprising: the intelligent banking outlet terminal device comprises an image acquisition device, a bank server and the intelligent banking outlet terminal device according to any one of claims 1 to 9;
the collection end of the image collection device is opposite to the seat body in the intelligent bank outlet terminal device, and the image collection device is in communication connection with the bank server.
11. A quick setting method for a picture transfer gesture is characterized in that the quick setting method for the picture transfer gesture is realized by applying the terminal device of an intelligent bank branch of any one of claims 1 to 9, and the quick setting method for the picture transfer gesture comprises the following steps:
the mobile self-service terminal displays a picture transfer gesture shortcut setting interface;
and the mobile self-service terminal receives a gesture setting instruction sent by a user based on the picture transfer gesture shortcut setting interface, and sets and stores picture transfer gesture data corresponding to the user according to the gesture setting instruction.
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