CN112066185A - Be used for customer service personnel work information acquisition supervisory equipment - Google Patents
Be used for customer service personnel work information acquisition supervisory equipment Download PDFInfo
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- CN112066185A CN112066185A CN202010980953.4A CN202010980953A CN112066185A CN 112066185 A CN112066185 A CN 112066185A CN 202010980953 A CN202010980953 A CN 202010980953A CN 112066185 A CN112066185 A CN 112066185A
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- 238000012806 monitoring device Methods 0.000 claims abstract description 19
- 238000012544 monitoring process Methods 0.000 claims abstract description 17
- 230000007246 mechanism Effects 0.000 claims abstract description 13
- 230000001681 protective effect Effects 0.000 claims description 26
- 230000017525 heat dissipation Effects 0.000 claims description 14
- 238000004804 winding Methods 0.000 claims description 13
- 238000007405 data analysis Methods 0.000 claims description 6
- 238000000746 purification Methods 0.000 claims description 4
- 239000003292 glue Substances 0.000 claims description 3
- 238000002347 injection Methods 0.000 claims 1
- 239000007924 injection Substances 0.000 claims 1
- 239000003570 air Substances 0.000 abstract description 24
- 239000012080 ambient air Substances 0.000 abstract description 4
- 230000036760 body temperature Effects 0.000 abstract description 3
- 238000012552 review Methods 0.000 abstract description 3
- 238000009434 installation Methods 0.000 description 7
- 238000010586 diagram Methods 0.000 description 5
- 235000017166 Bambusa arundinacea Nutrition 0.000 description 4
- 235000017491 Bambusa tulda Nutrition 0.000 description 4
- 241001330002 Bambuseae Species 0.000 description 4
- CURLTUGMZLYLDI-UHFFFAOYSA-N Carbon dioxide Chemical compound O=C=O CURLTUGMZLYLDI-UHFFFAOYSA-N 0.000 description 4
- 235000015334 Phyllostachys viridis Nutrition 0.000 description 4
- 239000011425 bamboo Substances 0.000 description 4
- 238000005096 rolling process Methods 0.000 description 4
- QVGXLLKOCUKJST-UHFFFAOYSA-N atomic oxygen Chemical compound [O] QVGXLLKOCUKJST-UHFFFAOYSA-N 0.000 description 2
- 229910002092 carbon dioxide Inorganic materials 0.000 description 2
- 239000001569 carbon dioxide Substances 0.000 description 2
- 238000004891 communication Methods 0.000 description 2
- 239000000428 dust Substances 0.000 description 2
- 230000005670 electromagnetic radiation Effects 0.000 description 2
- 230000006870 function Effects 0.000 description 2
- 230000036541 health Effects 0.000 description 2
- 230000006855 networking Effects 0.000 description 2
- 229910052760 oxygen Inorganic materials 0.000 description 2
- 239000001301 oxygen Substances 0.000 description 2
- 230000001737 promoting effect Effects 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000003139 buffering effect Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 230000006872 improvement Effects 0.000 description 1
- 230000001788 irregular Effects 0.000 description 1
- 238000000034 method Methods 0.000 description 1
- 238000010606 normalization Methods 0.000 description 1
- 230000002093 peripheral effect Effects 0.000 description 1
- 230000035939 shock Effects 0.000 description 1
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Classifications
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F16—ENGINEERING ELEMENTS AND UNITS; GENERAL MEASURES FOR PRODUCING AND MAINTAINING EFFECTIVE FUNCTIONING OF MACHINES OR INSTALLATIONS; THERMAL INSULATION IN GENERAL
- F16M—FRAMES, CASINGS OR BEDS OF ENGINES, MACHINES OR APPARATUS, NOT SPECIFIC TO ENGINES, MACHINES OR APPARATUS PROVIDED FOR ELSEWHERE; STANDS; SUPPORTS
- F16M11/00—Stands or trestles as supports for apparatus or articles placed thereon ; Stands for scientific apparatus such as gravitational force meters
- F16M11/02—Heads
- F16M11/04—Means for attachment of apparatus; Means allowing adjustment of the apparatus relatively to the stand
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F16—ENGINEERING ELEMENTS AND UNITS; GENERAL MEASURES FOR PRODUCING AND MAINTAINING EFFECTIVE FUNCTIONING OF MACHINES OR INSTALLATIONS; THERMAL INSULATION IN GENERAL
- F16M—FRAMES, CASINGS OR BEDS OF ENGINES, MACHINES OR APPARATUS, NOT SPECIFIC TO ENGINES, MACHINES OR APPARATUS PROVIDED FOR ELSEWHERE; STANDS; SUPPORTS
- F16M11/00—Stands or trestles as supports for apparatus or articles placed thereon ; Stands for scientific apparatus such as gravitational force meters
- F16M11/20—Undercarriages with or without wheels
- F16M11/2007—Undercarriages with or without wheels comprising means allowing pivoting adjustment
- F16M11/2035—Undercarriages with or without wheels comprising means allowing pivoting adjustment in more than one direction
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F16—ENGINEERING ELEMENTS AND UNITS; GENERAL MEASURES FOR PRODUCING AND MAINTAINING EFFECTIVE FUNCTIONING OF MACHINES OR INSTALLATIONS; THERMAL INSULATION IN GENERAL
- F16M—FRAMES, CASINGS OR BEDS OF ENGINES, MACHINES OR APPARATUS, NOT SPECIFIC TO ENGINES, MACHINES OR APPARATUS PROVIDED FOR ELSEWHERE; STANDS; SUPPORTS
- F16M11/00—Stands or trestles as supports for apparatus or articles placed thereon ; Stands for scientific apparatus such as gravitational force meters
- F16M11/20—Undercarriages with or without wheels
- F16M11/24—Undercarriages with or without wheels changeable in height or length of legs, also for transport only, e.g. by means of tubes screwed into each other
- F16M11/26—Undercarriages with or without wheels changeable in height or length of legs, also for transport only, e.g. by means of tubes screwed into each other by telescoping, with or without folding
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B7/00—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00
- G08B7/06—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00 using electric transmission, e.g. involving audible and visible signalling through the use of sound and light sources
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/18—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
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- Engineering & Computer Science (AREA)
- General Engineering & Computer Science (AREA)
- Mechanical Engineering (AREA)
- Multimedia (AREA)
- Signal Processing (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Alarm Systems (AREA)
- Emergency Alarm Devices (AREA)
Abstract
The invention belongs to the field of information acquisition, and particularly relates to a monitoring device for acquiring working information of customer service staff, which aims at solving the problem that the existing monitoring device does not have the function of monitoring the working environment, the working state and the body state of the customer service staff in real time. According to the invention, the working state of the customer service staff is monitored through the camera, the customer service staff is confirmed to be on duty, the voice of the staff for receiving the customer is recorded by the recording mechanism, so that the higher level can check the working content of the customer service staff and the customer service staff can review and summarize the working content and experience conveniently, the infrared human body thermometer can detect the body temperature of the customer service staff, the air detector monitors the working ambient air of the customer service staff, and the air purifier purifies the air according to the data, so that a comfortable working environment is provided for the customer service staff.
Description
Technical Field
The invention relates to the field of information acquisition, in particular to a device for acquiring and monitoring working information of customer service personnel.
Background
The customer service special member is a special member for undertaking the customer service work, namely, corresponding answers and receptions are made to questions and suggestions proposed by the customer through communication modes such as telephone, mail and the like; different industries and different companies have different requirements on post responsibilities of customer service professionals, but the customer service personnel have good language expression capability, rich industry knowledge and experience, skilled professional skills, elegant body language expression skills, quick thinking, insight on the psychological activities of customers, good interpersonal relationship communication capability, professional customer service telephone answering skill and good listening capability.
With the high-speed development of informatization and the increasing improvement of the living standard of people, more and more attention is paid to the safety and comfort of the working environment and the working efficiency of workers, information monitoring is taken as an important means of modern management, and the method has a positive promoting effect on promoting the real-time of work management and control and the normalization of work supervision.
Through the retrieval, chinese patent publication number is CN 210574303U's patent, discloses a thing networking supervisory equipment for information acquisition, including the base, first lift groove has been seted up at the top of base, the inner wall bottom fixed mounting of base has electric putter, the inner wall bottom of base and the peripheral fixed mounting that is located electric putter have the guide bar, the outer wall of guide bar has cup jointed the deflector, the spacing hole that corresponds with the guide bar is seted up at the top of deflector. An thing networking supervisory equipment for information acquisition in the above-mentioned patent exists following not enough: the system does not have the function of monitoring the working environment, the working state and the body state of customer service personnel in real time.
Disclosure of Invention
The invention provides a device for collecting and monitoring working information of customer service staff, which is based on the technical problem that the existing device does not have the function of monitoring the working environment, the working state and the body state of the customer service staff in real time.
The invention provides a working information acquisition monitoring device for customer service staff, which comprises a base, wherein a rotating seat is installed on the outer wall of the bottom end of the base through the rotation of a rotating ball, first limiting grooves are formed in two sides of the bottom end of the base, second limiting grooves are formed in two sides of the top end of the base, sliding blocks are installed in the first limiting grooves and the second limiting grooves in a sliding mode, a second electric push rod is installed on the inner wall of each first limiting groove and one end of each sliding block through a bolt, protective shells are fixedly clamped at the top ends of the two sliding blocks, an air monitor is fixedly arranged in one of the protective shells, an adjusting key and a display panel are embedded in the outer wall of each protective shell, an air purifier is fixedly placed in the other protective shell, purification holes with equal intervals are formed in one end of the air purifier, limiting plates are fixedly installed on the upper end, and the hydraulic column is installed through the bolt on the casing top, and L type mounting panel is installed through the bolt on hydraulic column top, L type mounting panel top is installed through the support rotation and is seen the camera, and installs first electric putter through the bolt in the middle of the L type mounting panel, casing top one side is installed fixed stock through the bolt, and fixed stock is fixed to have connect infrared human thermoscope in fixed stock inside, and fixed stock top fixed mounting has door type frame, and door type frame top has the sound wave to punch the card ware through support fixed mounting, the battery is installed through the bolt in the inside bottom of casing, and battery one end has placed recording mechanism through the bolt fastening, and the battery other end has placed data analysis controller through the bolt fastening.
Preferably, a first heat dissipation area is seted up in the middle of the four side outer walls of roating seat, and the inside balancing weight of inlaying in roating seat bottom, the inside fixed mounting of roating seat has the slide rail, installs the connecting cylinder through the bolt in the middle of the base bottom outer wall, and the connecting cylinder with the slide rail inside through changeing pearl sliding connection, install the motor through the bolt in the middle of the roating seat inner wall, and there is the internal gear motor upper end through pivot fixed mounting, fixed mounting has the external gear in the middle of the connecting cylinder inside, internal gear and external gear meshing.
Preferably, two an installation section of thick bamboo is all installed through the bolt in slider bottom both sides, and installs a cylinder through the bolt on installation section of thick bamboo inner wall top, the cylinder lower extreme has the mounting panel through movable rod fixed mounting, and installs the pulley, four through the bolt in the mounting panel bottom the pulley is isosceles trapezoid and distributes, spacing spout has been seted up to the lower extreme in the installation section of thick bamboo inner wall, and the mounting panel slides in spacing spout is inside.
Preferably, one of the top ends of the protective shells is provided with an alarm flashing lamp through a bolt, and the other top end of the protective shell is provided with an alarm loudspeaker through a bolt.
Preferably, the protection network is installed through the bolt in the inside both sides of casing, and the casing both sides rotate forward and install the rolling wheel, the winding of rolling wheel circumference outer wall has the stay cord, and stay cord one end passes through link fixed connection with the protecting crust outer wall, rolling wheel circumference inner wall is the gear form, and the inside rotation of rolling wheel installs the heat dissipation fan, casing top outer wall both sides are passed through the pillar and are rotated and install the leading wheel.
Preferably, the outer walls of the two sides of the shell are provided with third heat dissipation areas.
Preferably, the slider is narrow down wide on one side, and the slider top outer wall outside has seted up the card hole, and the slider top outer wall inboard has seted up the card post.
Preferably, two equidistant second radiating areas are all seted up to the protecting crust outer wall, and equidistant rubber pad is installed through the injecting glue to the protecting crust outer wall, and rubber pad and second radiating area cross distribution.
Preferably, an AI voice reminding mechanism is installed on the other side of the outer wall of the top end of the shell through a bolt.
The beneficial effects of the invention are as follows:
1. the invention provides a monitoring device for collecting working information of customer service personnel, which monitors the working state of the customer service personnel through a camera, confirms that the customer service personnel are on duty, records the voice of the customer service personnel for the customer service by a recording mechanism, is convenient for a higher level to check the working content of the customer service personnel and for the customer service personnel to review and summarize the working content and experience, a sound wave card writer can unlock, start and close the information collecting device only by appointed personnel, the infrared human body thermometer can detect the body temperature of the customer service staff at regular time or irregular time to ensure a safe working environment, the air detector monitors the ambient air of the work of the customer service staff, the ambient air comprises carbon dioxide, oxygen, noise, temperature, humidity, weather, dust, electromagnetic radiation and other items, and the air purifier purifies the air according to the data to provide a comfortable working environment for the customer service staff.
2. The invention provides a monitoring device for collecting working information of customer service personnel, which can stably drive a base and an accessory part thereof to rotate and stretch a hydraulic column through a motor, an inner gear, an outer gear, a connecting cylinder, a sliding rail and a balancing weight arranged in a rotating seat, can achieve the purposes of rotating angle and adjusting height, and further can monitor more comprehensively, when the monitoring device rotates, an air cylinder extends downwards to enable a pulley to touch the ground, so that the slider rotates stably, the stability of the monitoring device is enhanced, the slider is pushed through a second electric push rod to enable a pull rope to be stressed, a winding wheel rotates to drive a radiating fan to rotate, heat in a shell is discharged, a large amount of data are implanted in a data analysis controller, for example, a customer service personnel stands or falls down suddenly on a seat, makes a specific gesture and the like, an alarm flashing lamp and an alarm loudspeaker give an alarm in time, reminding other workers to ensure the body health of the customer service staff.
3. According to the working information acquisition monitoring equipment for the customer service staff, the AI voice reminding mechanism is arranged on the other side of the outer wall of the top end of the shell, so that the improper statement of the customer service staff during working can be reminded and corrected in time, and the report of professional terms can be provided.
Drawings
FIG. 1 is a schematic structural diagram of a device for collecting and monitoring working information of customer service staff according to the present invention;
FIG. 2 is a schematic structural diagram of a rotary seat for a customer service staff working information collecting and monitoring device according to the present invention;
FIG. 3 is an enlarged schematic structural diagram of a customer service staff working information collecting and monitoring device B according to the present invention;
FIG. 4 is an enlarged schematic structural diagram of a customer service staff working information collecting and monitoring device A according to the present invention;
FIG. 5 is a schematic side view of a slider of the information collecting and monitoring device for the operation of the customer service personnel according to the present invention;
FIG. 6 is a schematic side view of a winding wheel of the customer service staff working information collecting and monitoring device according to the present invention;
fig. 7 is a schematic structural diagram of a device for collecting and monitoring work information of customer service personnel according to embodiment 2 of the present invention.
In the figure: 1 door type frame, 2 infrared human body thermoscope, 3 sound wave punch card ware, 4 fixed set framves, 5 cameras, 6 first electric putter, 7L type mounting panel, 8 hydraulic pressure post, 9 data analysis controller, 10 limiting plates, 11 air purifier, 12 purification holes, 13 battery, 14 casings, 15 bases, 16 roating seats, 17 second electric putter, 18 first spacing groove, 19 second spacing groove, 20 slider, 21 adjustment key, 22 air monitor, 23 protective housing, 24 slide rail, 25 balancing weights, 26 motor, 27 internal gear, 28 external gear, 29 installation section of thick bamboo, 30 cylinder, 31 pulley, 32 recording mechanism, 33 protection network, 34 leading wheel, 35 stay cord, 36 wind-up pulley, 37 heat dissipation fan, 38 alarm flashing lamp, 39 alarm speaker, 40 AI pronunciation warning mechanism.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments.
Example 1
Referring to fig. 1-6, a working information collecting and monitoring device for customer service personnel comprises a base 15, wherein a rotary seat 16 is rotatably arranged on the outer wall of the bottom end of the base 15 through a rotary ball, a first limiting groove 18 is formed in two sides of the bottom end of the base 15, a second limiting groove 19 is formed in two sides of the top end of the base 15, a sliding block 20 is slidably arranged in each of the first limiting groove 18 and the second limiting groove 19, a second electric push rod 17 is arranged on the inner wall of the first limiting groove 18 and one end of the sliding block 20 through bolts, protective shells 23 are fixedly clamped at the top ends of the two sliding blocks 20, an air monitor 22 is fixedly arranged in one of the protective shells 23, an adjusting key 21 and a display panel are embedded in the outer wall of the protective shell 23, an air purifier 11 is fixedly arranged in the other protective shell 23, one end of the air purifier 11 is provided with purification, install casing 14 through the bolt in the middle of the 15 top outer walls of base, and hydraulic pressure post 8 is installed through the bolt on the 14 top of casing, L type mounting panel 7 is installed through the bolt on the 8 top of hydraulic pressure post, 7 tops of L type mounting panel are rotated through the support and are installed camera 5, and install first electric putter 6 through the bolt in the middle of the L type mounting panel 7, 14 top one side of casing installs fixed sleeve frame 4 through the bolt, and fixed sleeve frame 4 inside fixed cover has connect infrared human thermoscope 2, 4 top fixed mounting of fixed sleeve frame have door type frame 1, 1 top of door type frame has sound wave to punch the card ware 3 through support fixed mounting, 14 inside bottoms of casing are passed through the bolt and are installed battery 13, and battery 13 one end has placed recording mechanism 32 through bolt fastening, and the battery 13 other end has placed data analysis controller 9 through bolt fastening.
In the invention, a first heat dissipation area is arranged in the middle of the outer walls of four sides of a rotating seat 16, a balancing weight 25 is embedded in the bottom end of the rotating seat 16, a slide rail 24 is fixedly arranged in the rotating seat 16, a connecting cylinder is arranged in the middle of the outer wall of the bottom end of a base 15 through a bolt and is in sliding connection with the inner part of the slide rail 24 through a rotating ball, a motor 26 is arranged in the middle of the inner wall of the rotating seat 16 through a bolt, an inner gear 27 is fixedly arranged at the upper end of the motor 26 through a rotating shaft, an outer gear 28 is fixedly arranged in the middle of the inner part of the connecting cylinder, the inner gear 27 is meshed with the outer gear 28, the motor 26, the inner gear 27, the outer gear 28, the connecting cylinder, the slide rail 24 and the balancing;
the two sides of the bottom ends of the two sliding blocks 20 are respectively provided with an installation cylinder 29 through bolts, the top end of the inner wall of the installation cylinder 29 is provided with an air cylinder 30 through bolts, the lower end of the air cylinder 30 is fixedly provided with a mounting plate through a movable rod, the bottom ends of the mounting plates are provided with pulleys 31 through bolts, the four pulleys 31 are distributed in an isosceles trapezoid shape, the middle lower end of the inner wall of the installation cylinder 29 is provided with a limiting sliding chute, the mounting plate slides in the limiting sliding chute, when the monitoring equipment rotates, the air cylinder 30 extends downwards to enable the pulleys 31 to touch the ground, the sliding blocks 20 are enabled;
the top end of one of the protective shells 23 is provided with an alarm flashing lamp 38 through a bolt, and the top end of the other protective shell 23 is provided with an alarm loudspeaker 39 through a bolt, so that the purpose of warning is quickly achieved;
protective nets 33 are mounted on two sides inside the shell 14 through bolts, winding wheels 36 are mounted on two sides of the shell 14 in a forward rotating mode, pull ropes 35 are wound on the outer circumferential wall of each winding wheel 36, one end of each pull rope 35 is fixedly connected with the outer wall of the protective shell 23 through a hanging ring, the inner circumferential wall of each winding wheel 36 is in a gear shape, heat dissipation fans 37 are mounted inside each winding wheel 36 in a rotating mode, guide wheels 34 are mounted on two sides of the outer circumferential wall of the top end of the shell 14 in a rotating mode through supporting columns, the sliding blocks 20 are pushed through second electric push rods 17, the pull ropes 35 are stressed, the winding wheels 36 rotate to drive the heat dissipation fans 37 to rotate;
the outer walls of two sides of the shell 14 are respectively provided with a third heat dissipation area, so that the air monitor 22 and the air purifier 11 can be maintained conveniently;
one side of the sliding block 20 is narrow at the top and wide at the bottom, a clamping hole is formed in the outer side of the outer wall of the top end of the sliding block 20, and a clamping column is formed in the inner side of the outer wall of the top end of the sliding block 20;
equidistant second radiating areas have all been seted up to two protecting crust 23 outer walls, and equidistant rubber pad is installed through the injecting glue to the protecting crust 23 outer wall, and rubber pad and second radiating area cross distribution, and both effective buffering shock attenuation protection protecting crust 23 can in time dispel the heat again.
The working principle is as follows: the working state of the customer service staff is monitored through the camera 5, the customer service staff is confirmed to be on duty, the voice of the staff for receiving a customer is recorded by the recording mechanism 32, the higher level can conveniently check the working content of the customer service staff and the customer service staff can review and summarize the working content and experience, the sound wave card reader 3 can be unlocked, started and closed by appointed staff, the infrared human body thermometer 2 can detect the body temperature of the customer service staff regularly or irregularly, the safe working environment is ensured, the air detector 22 monitors the working ambient air of the customer service staff and comprises the items of carbon dioxide, oxygen, noise, temperature, humidity, weather, dust, electromagnetic radiation and the like, and the air purifier 11 purifies the air according to the data and provides a comfortable working environment for the customer service staff; the motor 26, the inner gear 27, the outer gear 28, the connecting cylinder, the slide rail 24 and the counterweight 25 are arranged in the rotary base 16, so that the rotary base 16 stably drives the base 15 and the subsidiary components thereof to rotate, the hydraulic column 8 stretches, the monitoring equipment can achieve the purposes of rotating angle and adjusting height, and further monitoring is more comprehensive, when the monitoring equipment rotates, the air cylinder 30 extends downwards, the pulley 31 is in contact with the ground, the slider 20 is further stably rotated, the stability of the monitoring equipment is enhanced, the slider 20 is pushed by the second electric push rod 17, the pull rope 35 is stressed, the winding wheel 36 rotates, the heat dissipation fan 37 is driven to rotate, heat in the shell 14 is discharged, a large amount of data is implanted in the data analysis controller 9, for example, a customer service person stands or suddenly falls down on a seat, a specific gesture is made, and the alarm flashing lamp 38 and the alarm loudspeaker 39 give an alarm in time, reminding other workers to ensure the body health of the customer service staff.
Example 2
Referring to fig. 7, a working information collecting and monitoring device for customer service staff, further, an AI voice reminding mechanism 40 is installed on the other side of the outer wall of the top end of the shell 14 through a bolt.
The working principle is as follows: an AI voice reminding mechanism 40 is installed on the other side of the outer wall of the top end of the shell 14, so that the improper speeches of the customer service staff during working can be reminded and corrected in time, and the broadcasting of the professional terms can be provided.
The above description is only for the preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art should be considered to be within the technical scope of the present invention, and the technical solutions and the inventive concepts thereof according to the present invention should be equivalent or changed within the scope of the present invention.
Claims (9)
1. The utility model provides a be used for customer service personnel work information acquisition supervisory equipment, includes base (15), its characterized in that, base (15) bottom outer wall rotates through changeing the pearl and installs roating seat (16), and base (15) bottom both sides have seted up first spacing groove (18), and base (15) top both sides have seted up second spacing groove (19), first spacing groove (18) and second spacing groove (19) inside slidable mounting have slider (20), and first spacing groove (18) inner wall and slider (20) one end install second electric putter (17) through the bolt, two slider (20) top fixed joint has protective housing (23), one of them protective housing (23) inside fixed air monitor (22) have been placed, and protective housing (23) outer wall inlays and installs adjustment key (21) and display panel, another protective housing (23) inside fixed air purifier (11) have been placed, and one end of the air purifier (11) is provided with equidistant purification holes (12), limiting plates (10) are fixedly mounted on the upper end and the lower end of an opening of the protective shell (23), a shell (14) is mounted in the middle of the outer wall of the top end of the base (15) through bolts, a hydraulic column (8) is mounted on the top end of the shell (14) through bolts, an L-shaped mounting plate (7) is mounted on the top end of the hydraulic column (8) through bolts, a camera (5) is rotatably mounted on the top end of the L-shaped mounting plate (7) through a support, a first electric push rod (6) is mounted in the middle of the L-shaped mounting plate (7) through bolts, a fixed sleeve frame (4) is mounted on one side of the top end of the shell (14) through bolts, an infrared human body thermometer (2) is fixedly sleeved in the fixed sleeve frame (4), a door-shaped frame (1) is fixedly, the storage battery (13) is installed at the bottom end inside the shell (14) through bolts, the recording mechanism (32) is placed at one end of the storage battery (13) through bolt fixing, and the data analysis controller (9) is placed at the other end of the storage battery (13) through bolt fixing.
2. The working information collecting and monitoring device for the customer service personnel according to claim 1, wherein a first heat dissipation area is arranged in the middle of the outer walls of four sides of the rotating base (16), a balancing weight (25) is embedded in the bottom end of the rotating base (16), a sliding rail (24) is fixedly arranged in the rotating base (16), a connecting cylinder is arranged in the middle of the outer wall of the bottom end of the base (15) through a bolt, the connecting cylinder is slidably connected with the inside of the sliding rail (24) through a rotating ball, a motor (26) is arranged in the middle of the inner wall of the rotating base (16) through a bolt, an inner gear (27) is fixedly arranged at the upper end of the motor (26) through a rotating shaft, an outer gear (28) is fixedly arranged in the middle of the connecting cylinder, and the inner.
3. The working information collecting and monitoring device for the customer service personnel according to claim 1, wherein two sides of the bottom end of the two sliding blocks (20) are respectively provided with a mounting cylinder (29) through a bolt, the top end of the inner wall of the mounting cylinder (29) is provided with a cylinder (30) through a bolt, the lower end of the cylinder (30) is fixedly provided with a mounting plate through a movable rod, the bottom end of the mounting plate is provided with pulleys (31) through bolts, the four pulleys (31) are distributed in an isosceles trapezoid shape, the lower end of the inner wall of the mounting cylinder (29) is provided with a limiting sliding groove, and the mounting plate slides inside the limiting sliding groove.
4. The working information collecting and monitoring equipment for customer service personnel according to claim 1, characterized in that one of the protective shells (23) is mounted with a warning flashing lamp (38) on top by bolts, and the other protective shell (23) is mounted with a warning speaker (39) on top by bolts.
5. The working information collecting and monitoring device for the customer service staff is characterized in that protective nets (33) are mounted on two sides inside the shell (14) through bolts, winding wheels (36) are mounted on two sides of the shell (14) in a forward rotating mode, pull ropes (35) are wound on outer circumferential walls of the winding wheels (36), one ends of the pull ropes (35) are fixedly connected with outer walls of the protective shells (23) through hanging rings, inner circumferential walls of the winding wheels (36) are gear-shaped, heat dissipation fans (37) are mounted on the inner portions of the winding wheels (36) in a rotating mode, and guide wheels (34) are mounted on two sides of outer circumferential walls of the top end of the shell (14) in a rotating mode through supporting columns.
6. The working information collecting and monitoring device for the customer service personnel according to claim 5, wherein the outer walls of two sides of the shell (14) are provided with third heat dissipation areas.
7. The working information collecting and monitoring device for the customer service personnel according to claim 3, wherein one side of the sliding block (20) is narrow at the top and wide at the bottom, a clamping hole is formed in the outer side of the outer wall at the top end of the sliding block (20), and a clamping column is formed in the inner side of the outer wall at the top end of the sliding block (20).
8. The customer service staff working information acquisition and monitoring equipment as claimed in claim 1, wherein the two protective shells (23) are provided with equidistant second heat dissipation areas on the outer wall, equidistant rubber pads are arranged on the outer wall of the protective shells (23) through glue injection, and the rubber pads and the second heat dissipation areas are distributed in a cross manner.
9. The working information collecting and monitoring equipment for the customer service personnel as recited in claim 1, characterized in that an AI voice reminding mechanism (40) is installed on the other side of the outer wall of the top end of the shell (14) through a bolt.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010980953.4A CN112066185B (en) | 2020-09-17 | 2020-09-17 | Be used for customer service personnel work information acquisition supervisory equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
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| CN112066185B (en) | 2021-10-26 |
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