CN112017379A - Intelligent control system and control method for ordering and sending dishes in restaurant - Google Patents

Intelligent control system and control method for ordering and sending dishes in restaurant Download PDF

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Publication number
CN112017379A
CN112017379A CN201910448761.6A CN201910448761A CN112017379A CN 112017379 A CN112017379 A CN 112017379A CN 201910448761 A CN201910448761 A CN 201910448761A CN 112017379 A CN112017379 A CN 112017379A
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CN
China
Prior art keywords
restaurant
dish
user
ordering
dishes
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Pending
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CN201910448761.6A
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Chinese (zh)
Inventor
陈潇潇
王茂丰
周永明
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Hunan University of Arts and Science
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Hunan University of Arts and Science
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Priority to CN201910448761.6A priority Critical patent/CN112017379A/en
Publication of CN112017379A publication Critical patent/CN112017379A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00Cash registers
    • G07G1/12Cash registers electronically operated
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B65CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65GTRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G35/00Mechanical conveyors not otherwise provided for
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B9/00Kinds or types of lifts in, or associated with, buildings or other structures
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/18Payment architectures involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

Abstract

The invention discloses an intelligent control system for ordering and delivering dishes in a restaurant, which comprises an interactive ordering system, a dish delivering system and an auxiliary system, and is characterized in that the interactive ordering system is used for ordering, paying, evaluating dishes and feeding back by a user, the dish delivering system is used for delivering the ordered dishes to a dining table of the user, and the auxiliary system is used for taking out tableware related to diet by the user; the interactive ordering system is convenient for ordering dishes completely and intelligently, mutual exchange of information between the mobile phone terminal of the user and the restaurant host computer terminal is achieved, the dish ordering of the user is facilitated, meanwhile, dish recommendation is achieved through big data, the dish ordering of the user is facilitated, and meanwhile, the impression of the user on the restaurant is improved.

Description

Intelligent control system and control method for ordering and sending dishes in restaurant
Technical Field
The invention relates to the field of intelligent control in the electrical field, in particular to an intelligent control system and a control method for dish ordering and dish delivery in a restaurant.
Background
The intelligent degree of the existing restaurant is higher and higher, waiters do not need to introduce dishes in the existing restaurant, a user can see detailed descriptions of the dishes by entering the Internet of things through a mobile phone, dishes can be ordered through the Internet of things, a cook can cook the dishes by connecting ordering results of the user through the Internet of things, and after the dishes are cooked, most restaurants send the dishes in a manual mode, so that the intellectualization of an ordering system is only formed, the convenience is improved, and the labor intensity of restaurant waiters is not reduced actually;
the existing intelligent dish ordering and serving system also uses a dish serving robot to serve dishes, so that when the passenger flow is large, the dish serving robot can collide with a guest or the guest collides with the dish serving robot, accidents are easy to occur, the dish serving robot can serve the dishes, and the intelligent dish ordering and serving system is intelligently realized in a restaurant with small passenger flow and is not suitable for a restaurant with large passenger flow;
at present, ordering network pages of the Internet of things of a restaurant are consistent, incoming ordering pages of each user are consistent and comprise recommended dish pages, recommended dishes for each user on a webpage are inconsistent due to different tastes of each person, and the recommended dishes presented on the recommended pages are dishes liked by the user; meanwhile, new dishes made by the restaurant need to be continuously improved, and the evaluation of the user on the new dishes can accelerate the improvement of a chef on the new dishes.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides an intelligent control system and a control method for ordering and delivering dishes in a restaurant, which are convenient for realizing the intelligent management of ordering and delivering dishes in the restaurant, and meanwhile, the dish delivery system is also suitable for restaurants with more passenger flow; the arranged check-in area can prevent others from mischief; when the user enters the dish ordering page, dishes which the user likes the taste are recommended on the page, so that the impression of the client on the restaurant is improved; the self-service tableware removing device also reduces the labor intensity of labor personnel, and the voice output system is convenient for people to take the tableware.
In order to achieve the purpose, the scheme of the invention is as follows: the intelligent control system comprises an interactive ordering system, a dish delivery system and an auxiliary system, wherein the interactive ordering system is used for ordering dishes, payment, dish evaluation and user feedback of a user, the dish delivery system is used for delivering the dishes ordered by the user to a dining table of the user, and the auxiliary system is used for taking out tableware relevant to diet by the user.
Interactive ordering system: the restaurant ordering webpage is characterized by comprising a restaurant host terminal, a restaurant ordering webpage and a user mobile phone terminal, wherein different identification two-dimensional codes are pasted on each dining table of a restaurant, when a user enters an ordering interface of the restaurant ordering webpage by scanning the two-dimensional codes, the ordering interfaces corresponding to the identification two-dimensional codes are different, so that the ordering interfaces of each table are separated, dish delivery disorder is prevented, and after ordering is finished, the information is uploaded to the restaurant ordering webpage through the restaurant host terminal, is uploaded to a display panel of a kitchen through the restaurant host terminal to be displayed, and is subjected to voice broadcast; setting a restaurant area as a sign-in area and storing the position of the sign-in area in a restaurant ordering webpage, wherein when a user orders and places an order on the restaurant ordering webpage, the restaurant ordering webpage needs to acquire the position information of the mobile phone terminal of the user, then the position of the mobile phone terminal of the user corresponds to the sign-in area through the restaurant ordering webpage, and the ordering and placing the order cannot be performed if the user is not in the sign-in area; after a client orders dishes, the restaurant host terminal records the mobile phone IP address of the client and related dishes and stores the information in a storage of the restaurant host terminal, when the client takes the user mobile phone terminal to enter a restaurant ordering webpage, the restaurant ordering webpage acquires the IP address of the user mobile phone terminal first, then the restaurant ordering webpage feeds the IP address back to the restaurant host terminal, the restaurant host terminal searches in a stored database, if the client is a new client, the restaurant host terminal feeds the signboard dishes of the restaurant back to the restaurant ordering webpage and displays the dish ordering webpage on a dish recommending interface, and if the client is an old client, the restaurant host terminal feeds the dishes ordered by the client last time back to the restaurant ordering webpage and displays the dish ordering webpage on the dish recommending interface; the method comprises the following steps that (1) selective taste options are arranged below each dish, so that dishes with proper tastes can be made conveniently; when a new dish is released, a guest orders the new dish and can evaluate the new dish before paying out, a corresponding discount can be obtained after the evaluation is finished, the input evaluation of the new dish is fed back to the restaurant host terminal through the restaurant ordering webpage and fed back to the mobile phone of a cook through the restaurant host terminal, and the cook can check the new dish conveniently.
The meal delivery system comprises: a dish delivery track and a dish delivery elevator, wherein the kitchen is positioned at the upper layer of the restaurant, a plurality of dish delivery tracks are arranged on the upper layer of the restaurant, the end of each dish delivery track is provided with a dish delivery elevator which penetrates through the upper layer and the lower layer, the dish delivery tracks deliver dishes into the dish delivery elevators, the dishes on the upper layer are conveyed to the side of the dining tables on the lower layer by the dish conveying elevator, each dining table is provided with a corresponding dish conveying elevator, a cook places the prepared dishes on corresponding dish conveying rails according to the interactive ordering system, the dish conveying rails convey the dishes into the dish conveying elevator, the conveying elevators are internally provided with pressure sensors, when dishes exist in the dish conveying elevator, the door of the dish conveying elevator is closed and quickly descends when the door of the dish conveying elevator is closed to descend to the bottom, the door of the dish transferring elevator is opened, the user takes out the dishes in the dish transferring elevator, and when the dishes in the dish transferring elevator are taken out, the dish transferring elevator ascends.
An auxiliary system: the auxiliary system comprises a vending machine, a voice input system and voice input buttons, wherein the vending machine is arranged in a restaurant, tableware is arranged in the vending machine, the voice input system is arranged on the vending machine, the voice input buttons are arranged between the voice input system and the vending machine, the voice input system is controlled to be disconnected and connected with the vending machine through the voice input buttons, when people need the tableware, the early warning voice input buttons can be pressed to enable the voice input system to be connected with the vending machine, the voice input system analyzes voice, analysis results are transmitted to the vending machine, the needed tableware is automatically taken out through the vending machine, meanwhile, a user pays corresponding fees to the vending machine, the voice input switch is loosened, and therefore the voice interference of surrounding personnel can be prevented.
An intelligent control method for ordering and delivering dishes in a restaurant comprises the following steps:
firstly, a user scans identification two-dimensional codes on a dining table through a user mobile phone terminal, wherein a restaurant ordering webpage is provided with a plurality of ordering interfaces, each ordering interface corresponds to the identification two-dimensional codes on different dining tables, each identification two-dimensional code corresponds to different sub-webpages, and the user can preview company dishes on the ordering interfaces;
the second step is that: the user orders dishes after previewing the dishes on the dish ordering interface at the mobile phone terminal of the user, taste options (piquancy, saltiness and the like) are arranged below each dish on the dish ordering page of the restaurant, thus facilitating the cook to make dishes which accord with the taste of the user, after the user finishes eating each time, the restaurant dish ordering page records the IP address of the user and the ordered dishes, the restaurant ordering method comprises the steps that a user operates a webpage, the IP address of the user is uploaded to a restaurant host terminal for searching, the restaurant host terminal searches in a stored database when the user enters a restaurant ordering page, the restaurant host terminal feeds dish items of a restaurant back to the restaurant ordering webpage and displays the dish items on a recommended dish interface if the user is a new customer, and the restaurant host terminal feeds dish items ordered by the previous customer back to the restaurant ordering webpage and displays the dish items on the recommended dish interface if the user is an old customer;
the third step: the user orders through the restaurant ordering page, then places the order, at this time, the restaurant ordering page acquires and receives the position information of the user collecting terminal, if the user mobile phone terminal is positioned in the restaurant, the order can be placed, and if the user mobile phone terminal is not positioned in the restaurant, the order placing can not be finished, and simultaneously the user is reminded that the mobile phone terminal requires to move to the appointed position for placing the order, after the order placing is finished, the restaurant ordering page feeds back dishes to the restaurant host terminal, the restaurant host terminal displays the dish information in the kitchen, and as the ordering interface of each table is different, when the dish is uploaded to the restaurant host computer terminal, the dining table number and the dishes are uploaded to the restaurant host computer terminal together, after the dishes are made by the cook, dishes are placed on a specific dish conveying rail, conveyed to a dish conveying elevator through the dish conveying rail and conveyed to a dining table of a user through the dish conveying elevator;
the fourth step: when a user needs tableware, the user presses the voice input button to verbally input the type and the quantity required by the tableware, the information is input into the vending machine after the tableware is processed by the voice input system, and the vending machine discharges the tableware for the user to take away after the user pays the related tableware cost.
The fifth step: the restaurant ordering page is characterized in that a commenting module is arranged below each dish, a user can evaluate the dishes according to the tastes of the dishes, the user evaluating the dishes can obtain corresponding discounts, meanwhile, the evaluation of the dishes on the restaurant ordering page is fed back to the restaurant host terminal, and the evaluation of each dish is fed back to the mobile phone terminal of a cook by the restaurant host terminal for the cook to look up, so that the cook can conveniently improve the cooking skill.
Compared with the prior art, the invention has the advantages that: 1. the interactive ordering system is convenient for realizing complete intellectualization of ordering, realizes the mutual exchange of information between the mobile phone terminal of the user and the host computer terminal of the restaurant, is convenient for the user to order dishes, realizes the recommendation of dishes by utilizing big data, is convenient for the user to order dishes and improves the impression of the restaurant by the user; 2. the set evaluation module can help a cook to complete dishes more quickly, and meanwhile, a user is given a certain discount, so that the influence of the user on a restaurant is deepened; 3. the intelligent food delivery system is arranged, and dishes are delivered to the side of the dining table in an intelligent and mechanical mode, so that the working difficulty of waiters is reduced, and the food delivery speed is accelerated; 4. the set restaurant is a check-in area, and dishes can be placed only in the restaurant, so that mischief of others can be avoided, and economic loss is prevented.
Drawings
FIG. 1 is a control block diagram of the present invention.
FIG. 2 is a flow chart of the restaurant ordering control according to the present invention.
FIG. 3 is a flowchart illustrating the control of obtaining IP addresses and dishes according to the present invention.
Fig. 4 is a control flow chart of dish recommendation according to the present invention.
Fig. 5 is a top view of the galley of the present invention.
FIG. 6 is a schematic diagram of the present invention.
Fig. 7 is a top view of the restaurant of the present invention.
FIG. 8 is a schematic view of a restaurant ordering webpage according to the present invention
The system comprises an interactive ordering system, a restaurant host terminal, a restaurant ordering webpage, a user mobile phone terminal, a two-dimensional identification code 1.4, a display panel, a dish delivery system 2, a dish delivery track 2.1, a dish delivery elevator 2.2, a dish delivery elevator 2.21, a pressure sensor 3, an auxiliary system 3.1, a vending machine 3.2, a voice input system 3.3 and a voice input button 1.2.
Detailed Description
The invention will now be further elucidated with reference to the drawing.
As shown in fig. 1-6, an intelligent control system for ordering and delivering dishes in a restaurant comprises an interactive ordering system 1, a delivering system 2 and an auxiliary system 3, wherein the interactive ordering system 1 is used for ordering, paying, evaluating dishes and feeding back by a user, the delivering system 2 is used for delivering the ordered dishes to a dining table of the user, and the auxiliary system 3 is used for the user to take out tableware related to diet by self.
Interactive ordering system 1: the restaurant ordering system comprises a restaurant host terminal 1.1, a restaurant ordering webpage 1.2 and a user mobile phone terminal 1.3, wherein each dining table of a restaurant is pasted with different identification two-dimensional codes 1.4, when a user enters an ordering interface of the restaurant ordering webpage 1.2 by scanning the two-dimensional codes, the identification two-dimensional codes 1.4 are different from the ordering interfaces corresponding to the identification two-dimensional codes, so that the ordering interfaces of each table are separated, dish delivery disorder is prevented, and after ordering is finished, the restaurant ordering webpage 1.2 uploads information to the restaurant host terminal 1.1, and the information is uploaded to a display panel 1.5 of a kitchen through the restaurant host terminal 1.1 to be displayed and is subjected to voice broadcast; the restaurant area is set as a sign-in area, the position of the sign-in area is stored in a restaurant ordering webpage 1.2, when a user orders and places a menu on the restaurant ordering webpage 1.2, the restaurant ordering webpage 1.2 needs to acquire the position information of the user mobile phone terminal 1.3, then the position of the user mobile phone terminal 1.3 corresponds to the starting area through the restaurant ordering webpage 1.2, and if the user is not in the sign-in area, the user cannot order and place the menu; after a client orders dishes, the restaurant host terminal 1.1 records the mobile phone IP address and related dishes of the client, and stores the information in a memory of the restaurant host terminal 1.1, when the client takes the user mobile phone terminal 1.3 and enters the restaurant ordering webpage 1.2, the restaurant ordering webpage 1.2 firstly acquires the IP address of the user mobile phone terminal 1.3, then the restaurant ordering webpage 1.2 feeds the IP address back to the restaurant host terminal 1.1, the restaurant host terminal 1.1 searches in a stored database, if the client is new, the restaurant host terminal 1.1 feeds the signboard dishes of the restaurant back to the restaurant ordering webpage 1.2 and displays the dish ordering webpage on a recommended dish interface, if the client is old, the restaurant host terminal 1.1 feeds the dish ordering webpage 1.2 of the last time to the restaurant ordering webpage and displays the dish ordering webpage on the recommended dish interface; the method comprises the following steps that (1) selective taste options are arranged below each dish, so that dishes with proper tastes can be made conveniently; when a new dish is released, a guest orders the new dish and can evaluate the new dish before paying out, a corresponding discount can be obtained after the evaluation is finished, the input evaluation of the new dish is fed back to the restaurant host terminal 1.1 through the restaurant ordering webpage 1.2, and the evaluation of the new dish is fed back to a mobile phone of a cook through the restaurant host terminal, so that the cook can check the new dish conveniently.
The meal delivery system comprises: a dish delivery track 2.1 and a dish delivery elevator 2.2, wherein a kitchen is positioned at the upper layer of a restaurant, a plurality of dish delivery tracks 2.1 are arranged on the upper layer of the restaurant, a dish delivery elevator 2.2 penetrating through an upper layer and a lower layer is arranged at the tail end of each dish delivery track 2.1, the dish delivery tracks 2.1 deliver dishes into the dish delivery elevators 2.2, the dishes at the upper layer are delivered to the sides of the dining tables at the lower layer through the dish delivery elevators 2.2, each dining table is provided with a corresponding dish delivery elevator 2.2, a cook places the cooked dishes on the corresponding dish delivery tracks 2.1 according to the interactive ordering system 1, the dish delivery tracks 2.1 deliver the dishes into the dish delivery elevators 2.2, a pressure sensor 2.21 is fixed at the bottom of the dish delivery elevators in a bolt fastening mode, the pressure sensor 2.21 is used for detecting whether dishes exist in the dish delivery elevators 2.2.2, when the dishes exist in the dish delivery elevators 2.2, the dish delivery elevators 2.2 are closed, and the dish delivery elevators 2.2.2.2.2 are quickly descended when the doors are closed, after the food conveying elevator descends to the bottom, the door of the food conveying elevator 2.2 is opened, the user takes out the food in the food conveying elevator 2.2, when the food in the food conveying elevator 2.2 is taken out, the pressure sensor 2.21 does not detect the weight, the food conveying elevator 2.2 ascends, and therefore full-automatic food conveying is achieved.
The auxiliary system 3: the auxiliary system 3 comprises a vending machine 3.1, a voice input system 3.2 and voice input buttons 3.3, wherein a vending machine 3.1 is placed at the inner corner of the restaurant, tableware is placed in the vending machine 3.1, the vending machine 3.1 is connected with a voice input system 3.2 through a lead, a voice input button 3.3 is arranged between the voice input system 3.2 and the vending machine 3.1, the voice input button 3.3 controls the disconnection and connection of the voice system input system and the vending machine 3.1, when people need tableware, the voice input button 3.3 can be pressed to connect the voice input system 3.2 with the vending machine 3.1, the voice input system 3.2 analyses the voice, and the analysis result is transmitted to the vending machine 3.1, the required tableware is automatically taken out through the vending machine 3.1, at the same time, the user pays the corresponding fee to the vending machine 3.1, and the voice input switch is released, so that the voice interference of surrounding personnel can be prevented.
An intelligent control method for ordering and delivering dishes in a restaurant comprises the following steps:
firstly, a user scans a mark two-dimensional code 1.4 on a dining table through a user mobile phone terminal 1.3, wherein a restaurant ordering webpage 1.2 is provided with a plurality of ordering interfaces, each ordering interface corresponds to a mark two-dimensional code 1.4 on different dining tables, each mark two-dimensional code 1.4 corresponds to different sub-webpages, and the user can preview company dishes on the ordering interfaces;
the second step is that: the user orders dishes after previewing the dishes on the dish ordering interface at the mobile phone terminal 1.3 of the user, taste options (pungency, saltiness and the like) are arranged below each dish on the dish ordering page of the restaurant, thus facilitating the cook to make dishes which accord with the taste of the user, after the user finishes eating each time, the restaurant dish ordering page records the IP address of the user and the ordered dishes, when a user enters a restaurant ordering page, the IP address of the user is uploaded to the restaurant host terminal 1.1 to be searched by operating the webpage, the restaurant host terminal 1.1 searches in a stored database, if the user is a new client, the restaurant host terminal 1.1 feeds back the signboard dishes of the restaurant to the restaurant ordering webpage 1.2 and displays the dish on a recommended dish interface, and if the user is an old client, the restaurant host terminal 1.1 feeds back the dishes ordered by the last client to the restaurant ordering webpage 1.2 and displays the dish on the recommended dish interface;
the third step: the user orders through the restaurant ordering page, then places the order, at this time, the restaurant ordering page acquires the position information of the user collecting terminal, if the user mobile phone terminal 1.3 is positioned in the restaurant, then the order can be placed, and if the user mobile phone terminal 1.3 is not positioned in the restaurant, then the ordering can not be finished, and simultaneously the user is reminded that the mobile phone terminal 1.3 requires to move to the appointed position for ordering, after the ordering is finished, the restaurant ordering page feeds back dishes to the restaurant host terminal 1.1, the restaurant host terminal 1.1 displays the dish information in the kitchen, and as the ordering interface of each table is different, when the dish is uploaded to the restaurant host computer terminal 1.1, the dining table number and the dishes are uploaded to the restaurant host computer terminal 1.1, after the dishes are made by a cook, the dishes are placed on the specific dish delivery track 2.1, the food is delivered to a food delivery elevator 2.2 through a food delivery track 2.1 and delivered to the side of a dining table of a user through the food delivery elevator 2.2;
the fourth step: when a user needs tableware, the user presses the voice input button 3.3 to verbally input the types and the quantity needed by the tableware, the information is input into the vending machine 3.1 after the tableware is processed by the voice input system 3.2, and after the user pays the expense of the related tableware, the vending machine 3.1 discharges the tableware for the user to take.
The fifth step: the restaurant ordering page is characterized in that a commenting module is arranged below each dish, a user can evaluate the dishes according to the tastes of the dishes, the user evaluating the dishes can obtain corresponding discounts, meanwhile, the evaluation of the dishes on the restaurant ordering page is fed back to the restaurant host terminal 1.1, the restaurant host terminal 1.1 feeds back the evaluation of each dish to a mobile phone terminal of a cook for the cook to look up, and therefore the cook can conveniently improve the cooking skill.

Claims (2)

1. The utility model provides an intelligent control system of dining room order and dish delivery, includes interactive ordering system, dish delivery system and auxiliary system, its characterized in that, wherein interactive ordering system is used for the user to order dishes, payment, vegetable evaluation and user feedback, and dish delivery system is used for sending the user's dish that orders to the user by the dining table of user, and auxiliary system is used for the user to take out the relevant tableware of diet by oneself:
interactive ordering system: the restaurant ordering webpage is characterized by comprising a restaurant host terminal, a restaurant ordering webpage and a user mobile phone terminal, wherein different identification two-dimensional codes are pasted on each dining table of a restaurant, when a user enters an ordering interface of the restaurant ordering webpage by scanning the two-dimensional codes, the ordering interfaces corresponding to the identification two-dimensional codes are different, so that the ordering interfaces of each table are separated, dish delivery disorder is prevented, and after ordering is finished, the information is uploaded to the restaurant ordering webpage through the restaurant host terminal, is uploaded to a display panel of a kitchen through the restaurant host terminal to be displayed, and is subjected to voice broadcast; setting a restaurant area as a sign-in area and storing the position of the sign-in area in a restaurant ordering webpage, wherein when a user orders and places an order on the restaurant ordering webpage, the restaurant ordering webpage needs to acquire the position information of the mobile phone terminal of the user, then the position of the mobile phone terminal of the user corresponds to the sign-in area through the restaurant ordering webpage, and the ordering and placing the order cannot be performed if the user is not in the sign-in area; after a client orders dishes, the restaurant host terminal records the mobile phone IP address of the client and related dishes and stores the information in a storage of the restaurant host terminal, when the client takes the user mobile phone terminal to enter a restaurant ordering webpage, the restaurant ordering webpage acquires the IP address of the user mobile phone terminal first, then the restaurant ordering webpage feeds the IP address back to the restaurant host terminal, the restaurant host terminal searches in a stored database, if the client is a new client, the restaurant host terminal feeds the signboard dishes of the restaurant back to the restaurant ordering webpage and displays the dish ordering webpage on a dish recommending interface, and if the client is an old client, the restaurant host terminal feeds the dishes ordered by the client last time back to the restaurant ordering webpage and displays the dish ordering webpage on the dish recommending interface; the method comprises the following steps that (1) selective taste options are arranged below each dish, so that dishes with proper tastes can be made conveniently; when a new dish is released, a guest orders the new dish and can evaluate the new dish before paying out, a corresponding discount can be obtained after the evaluation is finished, the input evaluation of the new dish is fed back to the restaurant host terminal through the restaurant ordering webpage and fed back to a mobile phone of a cook through the restaurant host terminal, and the cook can conveniently check the evaluation;
the meal delivery system comprises: a dish delivery track and a dish delivery elevator, wherein the kitchen is positioned at the upper layer of the restaurant, a plurality of dish delivery tracks are arranged on the upper layer of the restaurant, the end of each dish delivery track is provided with a dish delivery elevator which penetrates through the upper layer and the lower layer, the dish delivery tracks deliver dishes into the dish delivery elevators, the dishes on the upper layer are conveyed to the side of the dining tables on the lower layer by the dish conveying elevator, each dining table is provided with a corresponding dish conveying elevator, a cook places the prepared dishes on corresponding dish conveying rails according to the interactive ordering system, the dish conveying rails convey the dishes into the dish conveying elevator, the conveying elevators are internally provided with pressure sensors, when dishes exist in the dish conveying elevator, the door of the dish conveying elevator is closed and quickly descends when the door of the dish conveying elevator is closed to descend to the bottom, the door of the dish transferring elevator is opened, the user takes out the dishes in the dish transferring elevator, and when the dishes in the dish transferring elevator are taken out, the dish transferring elevator ascends;
an auxiliary system: the auxiliary system comprises a vending machine, a voice input system and voice input buttons, wherein the vending machine is arranged in a restaurant, tableware is arranged in the vending machine, the voice input system is arranged on the vending machine, the voice input buttons are arranged between the voice input system and the vending machine, the voice input system is controlled to be disconnected and connected with the vending machine through the voice input buttons, when people need the tableware, the early warning voice input buttons can be pressed to enable the voice input system to be connected with the vending machine, the voice input system analyzes voice, analysis results are transmitted to the vending machine, the needed tableware is automatically taken out through the vending machine, meanwhile, a user pays corresponding fees to the vending machine, the voice input switch is loosened, and therefore the voice interference of surrounding personnel can be prevented.
2. The control method of the intelligent control system for ordering and delivering the dishes in the restaurant, which is based on the claim 1, is characterized in that:
firstly, a user scans identification two-dimensional codes on a dining table through a user mobile phone terminal, wherein a restaurant ordering webpage is provided with a plurality of ordering interfaces, each ordering interface corresponds to the identification two-dimensional codes on different dining tables, each identification two-dimensional code corresponds to different sub-webpages, and the user can preview company dishes on the ordering interfaces;
the second step is that: the user orders dishes after previewing the dishes on the dish ordering interface at the mobile phone terminal of the user, taste options (piquancy, saltiness and the like) are arranged below each dish on the dish ordering page of the restaurant, thus facilitating the cook to make dishes which accord with the taste of the user, after the user finishes eating each time, the restaurant dish ordering page records the IP address of the user and the ordered dishes, the restaurant ordering method comprises the steps that a user operates a webpage, the IP address of the user is uploaded to a restaurant host terminal for searching, the restaurant host terminal searches in a stored database when the user enters a restaurant ordering page, the restaurant host terminal feeds dish items of a restaurant back to the restaurant ordering webpage and displays the dish items on a recommended dish interface if the user is a new customer, and the restaurant host terminal feeds dish items ordered by the previous customer back to the restaurant ordering webpage and displays the dish items on the recommended dish interface if the user is an old customer;
the third step: the user orders through the restaurant ordering page, then places the order, at this time, the restaurant ordering page acquires and receives the position information of the user collecting terminal, if the user mobile phone terminal is positioned in the restaurant, the order can be placed, and if the user mobile phone terminal is not positioned in the restaurant, the order placing can not be finished, and simultaneously the user is reminded that the mobile phone terminal requires to move to the appointed position for placing the order, after the order placing is finished, the restaurant ordering page feeds back dishes to the restaurant host terminal, the restaurant host terminal displays the dish information in the kitchen, and as the ordering interface of each table is different, when the dish is uploaded to the restaurant host computer terminal, the dining table number and the dishes are uploaded to the restaurant host computer terminal together, after the dishes are made by the cook, dishes are placed on a specific dish conveying rail, conveyed to a dish conveying elevator through the dish conveying rail and conveyed to a dining table of a user through the dish conveying elevator;
the fourth step: when a user needs tableware, the user presses a voice input button to verbally input the type and the quantity needed by the tableware, the information is input into a vending machine after being processed by a voice input system, and the vending machine discharges the tableware for the user to take after the user pays the related tableware cost;
the fifth step: the restaurant ordering page is characterized in that a commenting module is arranged below each dish, a user can evaluate the dishes according to the tastes of the dishes, the user evaluating the dishes can obtain corresponding discounts, meanwhile, the evaluation of the dishes on the restaurant ordering page is fed back to the restaurant host terminal, and the evaluation of each dish is fed back to the mobile phone terminal of a cook by the restaurant host terminal for the cook to look up, so that the cook can conveniently improve the cooking skill.
CN201910448761.6A 2019-05-28 2019-05-28 Intelligent control system and control method for ordering and sending dishes in restaurant Pending CN112017379A (en)

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