CN106997515A - Catering management method and device - Google Patents
Catering management method and device Download PDFInfo
- Publication number
- CN106997515A CN106997515A CN201710263787.4A CN201710263787A CN106997515A CN 106997515 A CN106997515 A CN 106997515A CN 201710263787 A CN201710263787 A CN 201710263787A CN 106997515 A CN106997515 A CN 106997515A
- Authority
- CN
- China
- Prior art keywords
- data
- vegetable
- evaluation
- cook
- evaluating
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000007726 management method Methods 0.000 title claims abstract description 38
- 235000013311 vegetables Nutrition 0.000 claims abstract description 136
- 235000013305 food Nutrition 0.000 claims abstract description 44
- 235000013361 beverage Nutrition 0.000 claims abstract description 30
- 238000000034 method Methods 0.000 claims abstract description 25
- 238000011156 evaluation Methods 0.000 claims description 125
- 238000010586 diagram Methods 0.000 description 17
- 230000006870 function Effects 0.000 description 9
- 230000005540 biological transmission Effects 0.000 description 4
- 238000004364 calculation method Methods 0.000 description 4
- 230000006872 improvement Effects 0.000 description 4
- 230000002093 peripheral effect Effects 0.000 description 4
- 230000008569 process Effects 0.000 description 4
- 230000002349 favourable effect Effects 0.000 description 3
- 235000012054 meals Nutrition 0.000 description 3
- 238000012545 processing Methods 0.000 description 3
- 239000002994 raw material Substances 0.000 description 3
- 241001269238 Data Species 0.000 description 2
- 230000008901 benefit Effects 0.000 description 2
- 230000008859 change Effects 0.000 description 2
- 238000004590 computer program Methods 0.000 description 2
- 238000010411 cooking Methods 0.000 description 2
- 230000003993 interaction Effects 0.000 description 2
- PEDCQBHIVMGVHV-UHFFFAOYSA-N Glycerine Chemical compound OCC(O)CO PEDCQBHIVMGVHV-UHFFFAOYSA-N 0.000 description 1
- 230000009471 action Effects 0.000 description 1
- 238000010009 beating Methods 0.000 description 1
- 230000006399 behavior Effects 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 238000012790 confirmation Methods 0.000 description 1
- 238000007405 data analysis Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000004927 fusion Effects 0.000 description 1
- 238000011835 investigation Methods 0.000 description 1
- 238000004519 manufacturing process Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000004549 pulsed laser deposition Methods 0.000 description 1
- 241000894007 species Species 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
- 230000007704 transition Effects 0.000 description 1
- 239000005418 vegetable material Substances 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
- G06Q10/06398—Performance of employee with respect to a job function
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0282—Rating or review of business operators or products
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Strategic Management (AREA)
- Development Economics (AREA)
- Economics (AREA)
- Tourism & Hospitality (AREA)
- General Physics & Mathematics (AREA)
- Marketing (AREA)
- Entrepreneurship & Innovation (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- Theoretical Computer Science (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Game Theory and Decision Science (AREA)
- Educational Administration (AREA)
- Quality & Reliability (AREA)
- General Health & Medical Sciences (AREA)
- Primary Health Care (AREA)
- Health & Medical Sciences (AREA)
- Operations Research (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention provides a kind of Catering Management method and device, it is related to Catering Management field.The Catering Management method is applied to server, and methods described includes：Food and beverage sevice data are obtained, the food and beverage sevice data include vegetable data and evaluating data；Count the corresponding evaluating data of every kind of vegetable；According to each cook evaluating data corresponding with the corresponding relation and every kind of vegetable of vegetable, the corresponding evaluating data of each cook is calculated.This method can obtain food and drink evaluating data, be easy to the management of food and drink.
Description
Technical field
The present invention relates to Catering Management field, in particular to a kind of Catering Management method and device.
Background technology
At present, as internet is widely applied in Modern Enterprise Administration, food and restaurant service industry is used as the tertiary industry
Important branch, competition grows in intensity, and traditional management, management mode meet with severe challenge.
How Chinese catering trade plays food and drink and internet from traditional service industries to modern service industry transition and upgrade
Fusion, forms the new kinetic energy of economic development, as industry focus of attention.When consumer changes, it is meant that food and drink
ISP is required for redesigning in links.
Food and drink quality is the core of food and restaurant service industry, and the raising of food and drink quality is the problem of catering industry is of interest all the time.
The quality of present food service industry lacks digitization management, because vegetable quality, vegetable species, vegetable price and Service Quality
The guest's that the problems such as amount causes is discontented, so that customer churn, is that enterprise operation brings serious economic loss.And traditional meal
Drink investigation and the statistical of quality, it is difficult to effectively improve the quality of food and restaurant service industry.
The content of the invention
In view of this, the embodiments of the invention provide a kind of Catering Management method and device, by obtaining food and beverage sevice number
According to rear, the evaluating data of every kind of vegetable is counted, the corresponding evaluating data of each cook is got further according to corresponding relation, so as to
To obtain more detailed food and beverage sevice evaluating data, detailed reflection food and drink quality is easy to the Catering Management of manager.
To achieve these goals, the technical solution adopted by the present invention is as follows：
A kind of Catering Management method, applied to server, methods described includes：Obtain food and beverage sevice data, the food and drink
Service data includes vegetable data and evaluating data；Count the corresponding evaluating data of every kind of vegetable；According to each cook and dish
The corresponding relation of product and the corresponding evaluating data of every kind of vegetable, calculate the corresponding evaluating data of each cook.
A kind of Catering Management device, applied to server, described device include data acquisition module, data statistics module with
And data computation module, wherein：The data acquisition module is used to obtain food and beverage sevice data, and the food and beverage sevice data include
Vegetable data and evaluating data；The data statistics module is used to count the corresponding evaluating data of every kind of vegetable；The data
Computing module is used for the corresponding evaluating data of corresponding relation according to each cook and vegetable, the every kind of vegetable, calculates each
The corresponding evaluating data of cook.
The embodiments of the invention provide a kind of Catering Management method and device, food and beverage sevice data, food and drink clothes are obtained first
Data of being engaged in include vegetable data and evaluating data, then the corresponding evaluating data of every kind of vegetable is counted, finally according to every
Individual cook evaluating data corresponding with the corresponding relation and every kind of vegetable of vegetable, calculates the corresponding evaluating data of each cook.
It is thus possible to the corresponding more detailed evaluating data of each cook be obtained, in order to carry out quality improvement according to evaluating data
And management.
To enable the above objects, features and advantages of the present invention to become apparent, preferred embodiment cited below particularly, and coordinate
Appended accompanying drawing, is described in detail below.
Brief description of the drawings
To make the purpose, technical scheme and advantage of the embodiment of the present invention clearer, below in conjunction with the embodiment of the present invention
In accompanying drawing, the technical scheme in the embodiment of the present invention is clearly and completely described, it is clear that described embodiment is
A part of embodiment of the present invention, rather than whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art
The every other embodiment obtained under the premise of creative work is not made, belongs to the scope of protection of the invention.
Fig. 1 shows the schematic diagram that server provided in an embodiment of the present invention is interacted with user terminal；
Fig. 2 shows the structural representation of server provided in an embodiment of the present invention；
Fig. 3 shows the flow chart for the Catering Management method that first embodiment of the invention is provided；
Fig. 4 shows a kind of schematic diagram in evaluation interface that first embodiment of the invention is provided；
Fig. 5 shows another schematic diagram in evaluation interface that first embodiment of the invention is provided；
Fig. 6 shows that cook's performance that first embodiment of the invention is provided calculates interface schematic diagram；
Fig. 7 shows that waiter's performance that first embodiment of the invention is provided calculates interface schematic diagram；
Fig. 8 shows the functional block diagram for the Catering Management device that second embodiment of the invention is provided.
Embodiment
Below in conjunction with accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Ground is described, it is clear that described embodiment is only a part of embodiment of the invention, rather than whole embodiments.Generally exist
The component of the embodiment of the present invention described and illustrated in accompanying drawing can be arranged and designed with a variety of configurations herein.Cause
This, the detailed description of the embodiments of the invention to providing in the accompanying drawings is not intended to limit claimed invention below
Scope, but it is merely representative of the selected embodiment of the present invention.Based on embodiments of the invention, those skilled in the art are not doing
The every other embodiment obtained on the premise of going out creative work, belongs to the scope of protection of the invention.
It should be noted that：Similar label and letter represents similar terms in following accompanying drawing, therefore, once a certain Xiang Yi
It is defined in individual accompanying drawing, then it further need not be defined and explained in subsequent accompanying drawing.Meanwhile, the present invention's
In description, term " first ", " second " etc. are only used for distinguishing description, and it is not intended that indicating or implying relative importance.
As shown in figure 1, being the schematic diagram that the application server 100 is interacted with user terminal.The server 100 leads to
Cross network to be communicatively coupled with one or more user terminals, to enter row data communication or interaction.For example, server 100 can
To be handed over the first user terminal 310, second user terminal 320, the 3rd user terminal 330 and fourth user terminal 340
Mutually, the first user terminal 310 can be that client holds terminal, and second user terminal 320 can be that manager holds terminal, the 3rd
User terminal 330 can be that cook holds terminal, and fourth user terminal 340 can be that waiter holds terminal.The server
100 can be the webserver, database server etc..The user terminal can be PC (personal
Computer, PC), tablet personal computer, smart mobile phone, personal digital assistant (personal digital assistant, PDA)
Deng.
As shown in Fig. 2 being the block diagram for the server 100 that the embodiment of the present application is provided.The server 100 includes
Catering Management device 200, memory 101, storage control 102, processor 103, Peripheral Interface 104 and other.
The memory 101, storage control 102, processor 103, each element of Peripheral Interface 104 each other directly or
It is electrically connected with indirectly, to realize the transmission or interaction of data.For example, these elements each other can be logical by one or more
Interrogate bus or signal wire is realized and is electrically connected with.The Catering Management device 200 can be with software or firmware including at least one
(firmware) form is stored in the memory 101 or is solidificated in the operating system of the server 100
Software function module in (operating system, OS).The processor 103 is used to perform what is stored in memory 101
Executable module, such as software function module or computer program that described Catering Management device 200 includes.
Wherein, memory 101 may be, but not limited to, random access memory (Random Access Memory,
RAM), read-only storage (Read Only Memory, ROM), programmable read only memory (Programmable Read-Only
Memory, PROM), erasable read-only memory (Erasable Programmable Read-Only Memory, EPROM),
Electricallyerasable ROM (EEROM) (Electric Erasable Programmable Read-Only Memory, EEPROM) etc..
Wherein, memory 101 is used for storage program, and the processor 103 performs described program after execute instruction is received, foregoing
The method performed by server 100 that the stream process that any embodiment of the embodiment of the present invention is disclosed is defined can apply to processor
In 103, or realized by processor 103.
Processor 103 is probably a kind of IC chip, the disposal ability with signal.Above-mentioned processor 103 can
To be general processor, including central processing unit (Central Processing Unit, abbreviation CPU), network processing unit
(Network Processor, abbreviation NP) etc.；Can also be digital signal processor (DSP), application specific integrated circuit (ASIC),
It is ready-made programmable gate array (FPGA) or other PLDs, discrete gate or transistor logic, discrete hard
Part component.It can realize or perform disclosed each method, step and the logic diagram in the embodiment of the present invention.General processor
Can be microprocessor or the processor 103 can also be any conventional processor etc..
Various input/output devices are coupled to processor 103 and memory 101 by the Peripheral Interface 104.At some
In embodiment, Peripheral Interface 104, processor 103 and storage control 102 can be realized in one single chip.Other one
In a little examples, they can be realized by independent chip respectively.
It should be understood that the structure shown in Fig. 2 be only signal, server 100 can also include than shown in Fig. 2 it is more or
Less component, or with the configuration different from shown in Fig. 2.Each component shown in Fig. 2 can using hardware, software or its
Combination is realized.
First embodiment
First embodiment of the invention provides a kind of Catering Management method, applied to server 100.Fig. 3 please be participate in, the meal
Drink management method includes：
Step S100：Food and beverage sevice data are obtained, the food and beverage sevice data include vegetable data and evaluating data.
In embodiments of the present invention, food and beverage sevice data are held user terminal by client and transmitted to the data of server, because
This needs to obtain food and beverage sevice data., then can be with when required food and beverage sevice data are the data for being stored in server
Directly food and beverage sevice data are called.
Food and beverage sevice data include vegetable data and evaluating data.Vegetable data are the number of reckoning when client settles accounts
According to evaluating data is the data of customer evaluation.
In embodiments of the present invention, evaluating data can be multiple evaluation contents or multiple ranks or type
Evaluate, be not intended as limiting in embodiments of the present invention.
In embodiments of the present invention, evaluating data can include the evaluation of multiple grades.Further, each vegetable correspondence
There is the evaluation of multiple grades, also, further, the evaluation of each grade of vegetable is to that should have multiple evaluation contents.
For example, referring to Fig. 4 or Fig. 5, represent to evaluate interface schematic diagram, the corresponding evaluation of vegetable can be divided into 5 grades,
Respectively 1 grade, 2 grades, 3 grades, 4 grades and 5 grades, wherein, 1 grade of evaluation can be to that should have " very salty ", " very light ", " very peppery " etc.
Evaluation content, 2 grades of evaluations can be to that should have the evaluation contents such as " very salty ", " very light ", " very peppery ", and 3 grades of evaluations can be to that should have " one
As ", " taste can manage it ", the evaluation content such as " component is moderate ", 4 grades of evaluations can be to that should have " nice ", " taste is pretty good ", " component
The evaluation contents such as foot ", evaluating for 5 grades can be to that should have the evaluation contents such as " being fond of eating very much ", " taste is very good ", " point there's plenty of it ".
The evaluation content of i.e. each grade can rise according to grade, improve the favorable comment degree evaluated.
Certainly, in embodiments of the present invention, the specific number of grade and the corresponding evaluation content of each grade are not made
To limit.
Specifically, in step S100, server obtains food and beverage sevice data from user terminal to be included：
Receive the opinion rating for each vegetable that user terminal is sent；It is corresponding with evaluation content according to each opinion rating
Relation, the corresponding evaluation content of each opinion rating is sent to user terminal；Receive that user terminal sends is chosen by user
Evaluation content.
In embodiments of the present invention, user terminal is in the state wirelessly docked with server.User enters user terminal
Evaluation interface after, each vegetable of correspondence shows multiple opinion ratings in interface is evaluated, and is chosen in user by user terminal
After the opinion rating of vegetable, user terminal sends the opinion rating for each vegetable that user selects to server.Server is received
After the opinion rating of each vegetable, institute is sent according to the corresponding relation of each opinion rating and evaluation content, then to user terminal
Select the corresponding evaluation content of opinion rating.Then, user terminal sends the evaluation content that user chooses to server.Finally, take
Business device receives the evaluation content that user terminal is sent, and completes acquisition of the food and beverage sevice data from user terminal.
Wherein, the acquisition of food and beverage sevice data can be arranged on the node that user terminal submits billing information.User terminal
The 2 D code information on reckoning can be gathered, into checkout interface.Checkout is provided with vegetable corresponding with reckoning on interface
Evaluation option, and reckoning corresponding with service person evaluation option.Alternatively, it is also possible to be, carried out on the net by user terminal
After purchase, evaluation option is set evaluating interface.
In embodiments of the present invention, corresponding confirmation payment can be set " random stand subtracts ".Specifically, when user terminal hair
During the evaluation content for having sent user to choose, it can produce " random stand subtracts ".Commented it is thus possible to promote user to make food and beverage sevice
Valency.
Step S110：Count the corresponding evaluating data of every kind of vegetable.
In the evaluating data of the food and beverage sevice data got, all evaluating datas be it is at random, multiple vegetables
Multiple evaluating datas are obscured together, it is impossible to reflect the corresponding evaluation of each vegetable.Accordingly, it would be desirable to corresponding to every kind of vegetable
Evaluating data is counted.
Specifically, step S110 includes：Classified according to the corresponding opinion rating of every kind of vegetable, obtain every kind of vegetable
The evaluation of multiple classifications.
In embodiments of the present invention, evaluation corresponding to every kind of vegetable is classified, and its criteria for classification can be set as commenting
Valency grade.For example, when the opinion rating of vegetable evaluation is divided into 1 grade, 2 grades, 3 grades, 4 grades and 5 grades, 1 grade can be evaluated and 2 grades
Classification of assessment is commented for difference, and 3 grades of classification of assessment are commented in being, 4 grades and 5 grades of classification of assessment are favorable comment, or are used as a class per one-level
Not.
Further, counting the corresponding evaluating data of every kind of vegetable can also include：To each classification of every kind of vegetable
Evaluate corresponding evaluation content to be counted, obtain the evaluation number of times of the corresponding each evaluation content of every kind of vegetable.For example, to dish
The difference of product 1 comments the corresponding evaluation content of the evaluation of classification " very salty " to be counted, it can be deduced that the difference of vegetable 1 comments corresponding evaluation
The evaluation number of times of content " very salty ".
Step S120：According to each cook evaluating data corresponding with the corresponding relation and every kind of vegetable of vegetable,
Calculate the corresponding evaluating data of each cook.
In step s 110, the corresponding evaluating data of every kind of vegetable has been got.In the corresponding evaluating data of every kind of vegetable
Include the evaluating data of multiple contents, each cook has corresponding relation with vegetable, in order to cook is managed, it is necessary to according to
This corresponding relation and the corresponding evaluating data of each vegetable, evaluating data corresponding to each cook are calculated.
Specifically, step S120 includes：According to the corresponding relation of each cook and vegetable, the evaluation number of every kind of vegetable
According to counting the evaluating data of the corresponding each vegetable of each cook；According to the evaluation number of the corresponding each vegetable of each cook
According to the corresponding evaluating data of each cook of acquisition.
In embodiments of the present invention, each cook is to that should have the vegetable on different reckonings, therefore each cook and dish
Product have corresponding relation.According to this corresponding relation and the evaluating data of every kind of vegetable, each cook can be counted corresponding every
The evaluating data of individual vegetable., can be by each cook correspondence after the evaluating data for getting the corresponding each vegetable of each cook
Each vegetable evaluating data classification, get the corresponding evaluating data of each cook.
Further, it can be according in the corresponding each evaluation of every kind of vegetable to calculate the corresponding evaluating data of each cook
The corresponding relation for evaluating number of times and each cook and vegetable of appearance, calculates the evaluation for each evaluation content that each cook obtains
Number of times.Finally, each evaluation content of the corresponding each vegetable of each cook can be got, and specific to each vegetable
The quantity of the evaluation content of each classification.
Further, evaluation and each cook that can also be according to multiple classifications of every kind of vegetable be corresponding with vegetable to close
System, calculates the quantity of the evaluation for each classification that each cook obtains.
In embodiments of the present invention, after the corresponding evaluating data of each cook is calculated, the Catering Management method is also wrapped
Include：According to the corresponding evaluating data of each cook and vegetable data, the performance indicators data of each cook are calculated.
Obtain after the corresponding evaluating data of each cook, to that there should be each classification in the corresponding evaluating data of each cook
Evaluate quantity.The evaluation proportion of each classification is drawn according to evaluation quantity.Vegetable data include each cook and each
The corresponding relation of vegetable, therefore the amount of cooking of each cook can be got, reflect the task amount of each cook.Each cook
The evaluation proportion of each classification reflect level and quality that each cook cooks.It is illustrated in figure 6 cook's performance meter
Interface schematic diagram is calculated, so as to the every of the amount of cooking according to each cook, moon reward, base pay, day deduction and each cook
The evaluation proportion of individual classification, is carried out calculating performance indicators data by default photograph performance calculation formula.For example, can be according to public affairs
Formula：Total wages * favorable comment proportions are calculated.The particular content at the wage calculation interface shown in Fig. 6 is only signal, specific interior
Appearance is not intended as limiting.
In embodiments of the present invention, after the corresponding evaluating data of each cook is calculated, the Catering Management method may be used also
With including：According to the corresponding evaluating data of each cook and vegetable data, vegetable quality improvement plan is formulated.
Specifically, can be according to the data of each evaluation content in the evaluating data of the corresponding each vegetable of each cook
Amount, calculates each evaluation content proportion.According to the ratio and the relation of preset value, it may be determined that go out needed for each vegetable
Improvement it is corresponding with evaluation content the problem of, determine vegetable improved plan further according to the problem.For example, when some vegetable correspondence
Evaluation content " very salty " proportion more than 10% when, the vegetable improved plan determined for reduce the vegetable salinity.
In embodiments of the present invention, waiter's data are also included in food and beverage sevice data, waiter's data include service number
According to, service evaluation data and sales data.Service data includes waiter's services client and quantity.Service evaluation data are
Evaluating data of the client to waiter.Sales data is the data for the product that waiter promotes away.The service evaluation of waiter
Data include the evaluation of multiple grades, and the evaluation of each grade of waiter is to that should have multiple evaluation contents.
For example, referring to Fig. 4 or Fig. 5, represent to evaluate interface schematic diagram, the corresponding evaluation of waiter can be divided into 2 etc.
Level, respectively " satisfaction " and " dissatisfied ".Wherein, " satisfaction " can to should have " sending flower ", " beat reward 2 yuan ", " beat and appreciate 4 yuan ", " beat
The evaluation content such as 8 yuan of reward ", " beating 10 yuan of reward ", " other "." dissatisfied " can be to that should have " speed is slow ", " attitude is poor ", " inconsiderate
To ", " speech is too drastic ", " other " etc..
In embodiments of the present invention, after the corresponding evaluating data of each cook is calculated, the Catering Management method may be used also
With including：Count the corresponding service evaluation data of each client；According to the corresponding relation of each waiter and client, described each
The corresponding service evaluation data of client, calculate the corresponding evaluating data of each waiter；Evaluated according to each waiter is corresponding
Data, service data and sales data, calculate the performance indicators data of each waiter.
In vegetable data, include the corresponding relation of each client and waiter.Service evaluation corresponding to each client
Data are counted, further according to each waiter service evaluation data corresponding with the corresponding relation of client and each client,
Calculate the corresponding evaluating data of each waiter.Specifically, the evaluation pair to each classification in each service evaluation data
The evaluation content answered is counted, and gets the evaluation number of times of each evaluation content.Each commented further according to each client is corresponding
The each evaluation evaluated number of times and the corresponding relation of each waiter and client, calculate each waiter's acquisition of valency content
The evaluation number of times of content.
Evaluation number of times, service data and the sales data of each evaluation content obtained further according to each waiter, meter
Calculate the performance indicators data of each waiter.Specifically, being illustrated in figure 7 waiter's performance calculates interface schematic diagram, can be with
Service times in number of times proportion, service data and the sale in sales data are evaluated according to each evaluation content
Amount, the performance indicators data of waiter are determined according to preset rules.The particular content at the wage calculation interface shown in Fig. 7 is only
Signal, particular content is not intended as limiting.
In embodiments of the present invention, vegetable coding and raw material coding can also be included in vegetable data.Wherein, vegetable
Coding is corresponding with vegetable, and raw material coding is corresponding with raw material supplier.
In embodiments of the present invention, the Catering Management method can also include：According to the corresponding evaluating data of each cook,
Vegetable data and service evaluation data, to client terminal pushing menu and recommendation service person.
According to the corresponding evaluating data of each cook, vegetable data and service evaluation data, it can be deduced that customer priorities
Vegetable and waiter, so as to the corresponding client terminal pushing menu of client and recommendation service person.
In embodiments of the present invention, the Catering Management method can also include：Sales volume is divided according to vegetable data
Analysis.Specifically, according to the sales situation of each vegetable in vegetable data, making the curve map of every daily sales.
The Catering Management method that first embodiment of the invention is provided, more detailed can get each cook and every
The corresponding evaluating data of individual waiter, and employee compensation, vegetable quality can be managed according to detailed evaluating data adjust
The management work of whole and service quality adjustment.
Second embodiment
Second embodiment of the invention provides a kind of Catering Management device, applied to server.Refer to Fig. 8, food and drink pipe
Managing device 200 includes data acquisition module 210, data statistics module 220 and data computation module 230, wherein：The data
Acquisition module 210 is used to obtain food and beverage sevice data, and the food and beverage sevice data include vegetable data and evaluating data；It is described
Data statistics module 220 is used to count the corresponding evaluating data of every kind of vegetable；The data computation module 230 is used for according to each
The corresponding evaluating data of the corresponding relation of cook and vegetable, the every kind of vegetable, calculates the corresponding evaluating data of each cook.
In embodiments of the present invention, the data computation module 230 includes evaluating data statistic unit and evaluating data
Determining unit.Wherein, evaluating data statistic unit is used for corresponding relation, every kind of vegetable pair according to each cook and vegetable
The evaluating data answered, counts the evaluating data of the corresponding each vegetable of each cook；Evaluating data determining unit is used for basis
The evaluating data of the corresponding each vegetable of each cook, obtains the corresponding evaluating data of each cook.
In embodiments of the present invention, evaluating data includes the evaluation of multiple grades, and data statistics module 220 includes grouping sheet
Member and evaluation content statistic unit.Taxon is used to be classified according to the corresponding opinion rating of every kind of vegetable, obtains every
Plant the evaluation of multiple classifications of vegetable.Evaluation content statistic unit is used for that evaluation to each classification of every kind of vegetable is corresponding to be commented
Valency content is counted, and obtains the evaluation number of times of the corresponding each evaluation content of every kind of vegetable.
In embodiments of the present invention, data computation module 230 is also commented including the first evaluation number of times computing unit and second
Valency number of times computing unit.First evaluates evaluation and each kitchen of the number of times computing unit for multiple classifications according to every kind of vegetable
Teacher and the corresponding relation of vegetable, calculate the quantity of the evaluation for each classification that each cook obtains.Second, which evaluates number of times, calculates single
Member is used for the corresponding relation for evaluating number of times and each cook and vegetable according to the corresponding each evaluation content of every kind of vegetable, meter
Calculate the evaluation number of times for each evaluation content that each cook obtains.
In embodiments of the present invention, Catering Management device 200 also includes cook's performance computing module.Cook's performance calculates mould
Block is used to, according to the corresponding evaluating data of each cook and vegetable data, calculate the performance indicators data of each cook.
In embodiments of the present invention, Catering Management device 200 also includes service evaluation statistical module, service evaluation data meter
Calculate module and waiter's performance computing module.Wherein, service evaluation statistical module is used to count the corresponding service of each client
Evaluating data；Service evaluation data computation module is for the corresponding relation according to each waiter and client, each client
Corresponding service evaluation data, calculate the corresponding evaluating data of each waiter；Waiter's performance computing module is used for according to every
The corresponding evaluating data of individual waiter, service data and sales data, calculate the performance indicators data of each waiter.
In embodiments of the present invention, data acquisition module 210 includes grade receiving unit, content sending unit and content
Receiving unit.Wherein, grade receiving unit is used for the opinion rating for receiving each vegetable of user terminal transmission；Content sends single
Member is used for the corresponding relation according to each opinion rating and evaluation content, is commented to each opinion rating of user terminal transmission is corresponding
Valency content；Content receipt unit is used for the evaluation content chosen by user for receiving user terminal transmission.
To sum up, the embodiments of the invention provide a kind of Catering Management method and device, food and beverage sevice data, meal are obtained first
Drink-service business data include vegetable data and evaluating data, then the corresponding evaluating data of every kind of vegetable are counted, last root
According to each cook evaluating data corresponding with the corresponding relation and every kind of vegetable of vegetable, the corresponding evaluation number of each cook is calculated
According to.It is thus possible to the corresponding more detailed evaluating data of each cook be obtained, in order to which manager can comment according to detailed
Valence mumber is according to the management work for being managed employee compensation, vegetable Mass adjust- ment and service quality adjustment.
In several embodiments provided herein, it should be understood that disclosed apparatus and method, it can also pass through
Other modes are realized.Device embodiment described above is only schematical, for example, flow chart and block diagram in accompanying drawing
Show according to the device of multiple embodiments of the present invention, the architectural framework in the cards of method and computer program product,
Function and operation.At this point, each square frame in flow chart or block diagram can represent the one of a module, program segment or code
Part a, part for the module, program segment or code is used to realize holding for defined logic function comprising one or more
Row instruction.It should also be noted that in some implementations as replacement, the function of being marked in square frame can also with different from
The order marked in accompanying drawing occurs.For example, two continuous square frames can essentially be performed substantially in parallel, they are sometimes
It can perform in the opposite order, this is depending on involved function.It is also noted that every in block diagram and/or flow chart
The combination of individual square frame and block diagram and/or the square frame in flow chart, can use the special base for performing defined function or action
Realize, or can be realized with the combination of specialized hardware and computer instruction in the system of hardware.
In addition, each functional module in each embodiment of the invention can integrate to form an independent portion
Point or modules individualism, can also two or more modules be integrated to form an independent part.
If the function is realized using in the form of software function module and is used as independent production marketing or in use, can be with
It is stored in a computer read/write memory medium.Understood based on such, technical scheme is substantially in other words
The part contributed to prior art or the part of the technical scheme can be embodied in the form of software product, the meter
Calculation machine software product is stored in a storage medium, including some instructions are to cause a computer equipment (can be individual
People's computer, server, or network equipment etc.) perform all or part of step of each of the invention embodiment methods described.
And foregoing storage medium includes：USB flash disk, mobile hard disk, read-only storage (ROM, Read-Only Memory), arbitrary access are deposited
Reservoir (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with the medium of store program codes.Need
Illustrate, herein, such as first and second, another or the like relational terms are used merely to an entity or behaviour
Make with another entity or operation make a distinction, and not necessarily require or imply these entities or operate between exist it is any this
Plant actual relation or order.Moreover, term " comprising ", "comprising" or its any other variant are intended to nonexcludability
Include so that process, method, article or equipment including a series of key elements not only include those key elements, but also
Including other key elements being not expressly set out, or also include for this process, method, article or equipment intrinsic want
Element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that wanted including described
Also there is other identical element in process, method, article or the equipment of element.
The preferred embodiments of the present invention are the foregoing is only, are not intended to limit the invention, for the skill of this area
For art personnel, the present invention can have various modifications and variations.Within the spirit and principles of the invention, that is made any repaiies
Change, equivalent substitution, improvement etc., should be included in the scope of the protection.It should be noted that：Similar label and letter exists
Similar terms is represented in following accompanying drawing, therefore, once being defined in a certain Xiang Yi accompanying drawing, is then not required in subsequent accompanying drawing
It is further defined and explained.
The foregoing is only a specific embodiment of the invention, but protection scope of the present invention is not limited thereto, any
Those familiar with the art the invention discloses technical scope in, change or replacement can be readily occurred in, should all be contained
Cover within protection scope of the present invention.Therefore, protection scope of the present invention described should be defined by scope of the claims.
Claims (10)
1. a kind of Catering Management method, it is characterised in that applied to server, methods described includes：
Food and beverage sevice data are obtained, the food and beverage sevice data include vegetable data and evaluating data；
Count the corresponding evaluating data of every kind of vegetable；
According to each cook evaluating data corresponding with the corresponding relation and every kind of vegetable of vegetable, each cook couple is calculated
The evaluating data answered.
2. according to the method described in claim 1, it is characterised in that corresponding relation, the institute of each cook of basis and vegetable
The corresponding evaluating data of every kind of vegetable is stated, calculating the corresponding evaluating data of each cook includes：
According to the corresponding evaluating data of the corresponding relation of each cook and vegetable, the every kind of vegetable, each cook couple is counted
The evaluating data for each vegetable answered；
According to the evaluating data of the corresponding each vegetable of each cook, the corresponding evaluating data of each cook is obtained.
3. according to the method described in claim 1, it is characterised in that the evaluating data includes the evaluation of multiple grades, described
Counting the corresponding evaluating data of every kind of vegetable includes：Classified according to the corresponding opinion rating of every kind of vegetable, acquisition often plants vegetables
The evaluation of multiple classifications of product.
4. method according to claim 3, it is characterised in that the evaluation of each grade is to that should have multiple evaluation contents, institute
Stating the corresponding evaluating data of the every kind of vegetable of statistics also includes：
The corresponding evaluation content of evaluation to each classification of every kind of vegetable is counted, and the every kind of vegetable of acquisition is corresponding each to be commented
The evaluation number of times of valency content.
5. method according to claim 4, it is characterised in that the corresponding evaluating data of each cook of calculating is also wrapped
Include：
According to the evaluation of multiple classifications of every kind of vegetable and the corresponding relation of each cook and vegetable, calculate each cook and obtain
Each classification evaluation quantity.
6. method according to claim 5, it is characterised in that the corresponding evaluating data of each cook of calculating is also wrapped
Include：
According to the corresponding relation for evaluating number of times and each cook and vegetable of the corresponding each evaluation content of every kind of vegetable, calculate
The evaluation number of times for each evaluation content that each cook obtains.
7. method according to claim 6, it is characterised in that after the corresponding evaluating data of each cook of calculating,
Also include：According to the corresponding evaluating data of each cook and vegetable data, the performance indicators data of each cook are calculated.
8. according to the method described in claim 1, it is characterised in that the food and beverage sevice data also include waiter's data, institute
Stating waiter's data includes service data, service evaluation data and sales data, and methods described also includes：
Count the corresponding service evaluation data of each client；
According to the corresponding service evaluation data of the corresponding relation of each waiter and client, each client, each clothes are calculated
The corresponding evaluating data of business person；
According to the corresponding evaluating data of each waiter, service data and sales data, the performance of each waiter is calculated
Achievement data.
9. according to the method described in claim 1, it is characterised in that the acquisition food and beverage sevice data include：
Receive the opinion rating for each vegetable that user terminal is sent；
According to the corresponding relation of each opinion rating and evaluation content, the corresponding evaluation of each opinion rating is sent to user terminal
Content；
Receive the evaluation content chosen by user that user terminal is sent.
10. a kind of Catering Management device, it is characterised in that applied to server, described device includes data acquisition module, data
Statistical module and data computation module, wherein：
The data acquisition module is used to obtain food and beverage sevice data, and the food and beverage sevice data include vegetable data and evaluation
Data；
The data statistics module is used to count the corresponding evaluating data of every kind of vegetable；
The data computation module is used for the corresponding evaluation number of corresponding relation according to each cook and vegetable, the every kind of vegetable
According to the corresponding evaluating data of each cook of calculating.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710263787.4A CN106997515A (en) | 2017-04-21 | 2017-04-21 | Catering management method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710263787.4A CN106997515A (en) | 2017-04-21 | 2017-04-21 | Catering management method and device |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN106997515A true CN106997515A (en) | 2017-08-01 |
Family
ID=59434370
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710263787.4A Pending CN106997515A (en) | 2017-04-21 | 2017-04-21 | Catering management method and device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN106997515A (en) |
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108008708A (en) * | 2017-11-30 | 2018-05-08 | 广东美的厨房电器制造有限公司 | Control device and control method |
| CN108665377A (en) * | 2018-05-22 | 2018-10-16 | 韶关市易通车联电子商务有限公司 | Reward method, apparatus, server and readable storage medium storing program for executing are beaten in linkage based on high in the clouds |
| CN108764656A (en) * | 2018-05-07 | 2018-11-06 | 河南金凤电子科技有限公司 | A kind of Catering Management method and system |
| CN108960587A (en) * | 2018-06-14 | 2018-12-07 | 万翼科技有限公司 | Evaluation method, device and the readable storage medium storing program for executing of purchase of property consulting services quality |
| CN110443453A (en) * | 2019-07-03 | 2019-11-12 | 广州西博电子科技有限公司 | Service evaluation system and method based on electronic tag two dimensional code |
| CN111143770A (en) * | 2019-12-10 | 2020-05-12 | 上海秒针网络科技有限公司 | Information management method and apparatus, storage medium, and electronic apparatus |
| CN111445217A (en) * | 2020-04-22 | 2020-07-24 | 浙江品范餐饮管理有限公司 | Catering management system based on WeChat and design method |
| CN112017379A (en) * | 2019-05-28 | 2020-12-01 | 湖南文理学院 | Intelligent control system and control method for ordering and sending dishes in restaurant |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103679585A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Catering service management system |
| CN103679586A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Chef management system for use in catering service |
| CN106204353A (en) * | 2016-07-25 | 2016-12-07 | 朱喜 | Quality food &beverage service data collection station, management terminal and management system |
-
2017
- 2017-04-21 CN CN201710263787.4A patent/CN106997515A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103679585A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Catering service management system |
| CN103679586A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Chef management system for use in catering service |
| CN106204353A (en) * | 2016-07-25 | 2016-12-07 | 朱喜 | Quality food &beverage service data collection station, management terminal and management system |
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108008708A (en) * | 2017-11-30 | 2018-05-08 | 广东美的厨房电器制造有限公司 | Control device and control method |
| CN108764656A (en) * | 2018-05-07 | 2018-11-06 | 河南金凤电子科技有限公司 | A kind of Catering Management method and system |
| CN108665377A (en) * | 2018-05-22 | 2018-10-16 | 韶关市易通车联电子商务有限公司 | Reward method, apparatus, server and readable storage medium storing program for executing are beaten in linkage based on high in the clouds |
| CN108960587A (en) * | 2018-06-14 | 2018-12-07 | 万翼科技有限公司 | Evaluation method, device and the readable storage medium storing program for executing of purchase of property consulting services quality |
| CN112017379A (en) * | 2019-05-28 | 2020-12-01 | 湖南文理学院 | Intelligent control system and control method for ordering and sending dishes in restaurant |
| CN110443453A (en) * | 2019-07-03 | 2019-11-12 | 广州西博电子科技有限公司 | Service evaluation system and method based on electronic tag two dimensional code |
| CN111143770A (en) * | 2019-12-10 | 2020-05-12 | 上海秒针网络科技有限公司 | Information management method and apparatus, storage medium, and electronic apparatus |
| CN111445217A (en) * | 2020-04-22 | 2020-07-24 | 浙江品范餐饮管理有限公司 | Catering management system based on WeChat and design method |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN106997515A (en) | Catering management method and device | |
| CN107835231B (en) | Feedback information processing method and terminal equipment | |
| CN104050187B (en) | Search result methods of exhibiting and system | |
| CN109636454A (en) | A kind of commodity method for pushing based on zone user habit big data | |
| CN107657476A (en) | Method and device is recommended in the evaluation method and device in shop, shop | |
| CN108288219A (en) | The method for pushing and system of food product information | |
| CN106204353A (en) | Quality food &beverage service data collection station, management terminal and management system | |
| CN102855579A (en) | Customer satisfaction evaluation method of online group purchase | |
| CN108053282A (en) | A kind of method for pushing of combined information, device and terminal | |
| CN107093120A (en) | Service strategy method for pushing and device | |
| CN105741012A (en) | Catering service evaluation management method and catering service evaluation management system | |
| CN107045693A (en) | Media characteristic determination, Media Recommendation Method and device | |
| CN107169839A (en) | Merchandise display method, device and electronic equipment | |
| CN110084643A (en) | A kind of merchandise valuation method and device based on historical trading distribution | |
| CN111047361A (en) | Member management method and system based on multidimensional information | |
| CN110298707A (en) | A kind of method and device for tariff package scene price | |
| Zheng et al. | E-retailing of restaurant services: pricing strategies in a competing online environment | |
| CN109064296A (en) | A kind of methods, devices and systems assisting snack | |
| CN109934654A (en) | Method of Commodity Recommendation and system | |
| CN112767046B (en) | Method and device for constructing non-standardized service product | |
| CN105719084A (en) | Catering service evaluation management method and catering service evaluation management device | |
| CN106529692A (en) | Intelligent network ordering platform | |
| CA2603479C (en) | Nutrition management and meal planning program | |
| CN110084585A (en) | A kind of method, settlement method and control device controlling cooking equipment | |
| CN106412796A (en) | Recommending method and system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| TA01 | Transfer of patent application right | ||
| TA01 | Transfer of patent application right |
Effective date of registration: 20191212 Address after: 010010 No.101, unit 1, building 111, Huayuan Yujing, East Ulanqab Road, Saihan District, Hohhot City, Inner Mongolia Autonomous Region Applicant after: Inner Mongolia catering information technology Co., Ltd Address before: 015000 the Inner Mongolia Autonomous Region Bayannaoer City Wulateqianqi pioneer town hongqicun north change agency No. 2 Applicant before: Zhu Xi |
|
| RJ01 | Rejection of invention patent application after publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20170801 |