CN111768095A - Family service system management method based on block chain - Google Patents

Family service system management method based on block chain Download PDF

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CN111768095A
CN111768095A CN202010589692.3A CN202010589692A CN111768095A CN 111768095 A CN111768095 A CN 111768095A CN 202010589692 A CN202010589692 A CN 202010589692A CN 111768095 A CN111768095 A CN 111768095A
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module
service
matching
staff
client
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李霞
王剑
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Jiangsu Rongzer Information Technology Co Ltd
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Jiangsu Rongzer Information Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06398Performance of employee with respect to a job function
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • G06Q10/063112Skill-based matching of a person or a group to a task
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

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Abstract

The invention discloses a housekeeping service system management method based on a block chain, which comprises a client server, a block chain server and an employee management terminal, wherein the client server and the block chain server are in bidirectional connection through a wireless network, and the block chain server and the employee management terminal are in bidirectional connection through the wireless network. This housekeeping service system management method based on block chain, at first this system has customer mobile terminal and staff management terminal two parts, can accomplish openly transparent with the information of two aspects through logging in the module, make things convenient for the later stage to match, improve the convenience of system management, also more be favorable to the customer to carry out the selection of serving simultaneously, improve customer's service experience, orientation module can fix a position the position between them simultaneously, match the staff nearby, can reduce the length of time of visiting the service like this, be convenient for improve the effect of service.

Description

Family service system management method based on block chain
Technical Field
The invention relates to the technical field of housekeeping services, in particular to a housekeeping service system management method based on a block chain.
Background
The household service refers to socializing, occupational and marketing of part of family affairs and belongs to the category of livelihood. The system is born by social professional institutions, community institutions, non-profit organizations, home service companies and professional home service personnel, helps interaction between families and the society, establishes family specifications and improves the quality of life of the families, so that the development of the whole society is promoted, and the home service is a win-win project spanning centuries. On one hand, the system provides an all-round service system for the majority of families in the aspects of nursing, cleaning, logistics distribution, family management and the like; on the other hand, it is one of the main channels to solve the re-employment problem. According to the investigation of the ministry of labor and social security, the employment potential of the domestic service industry is huge, and at least more than 500 ten thousand employment posts can be provided for China.
However, the existing home-based service system is relatively disordered, the information of the staff is not transparent enough in the process of making a reservation of the home-based service by the client, the use feeling of the client is affected, and general home-based service management does not have strict planning management, so that asymmetry of multi-party information is easily caused, and the staff is not favorable for going on duty in time to improve the service efficiency.
Disclosure of Invention
The invention aims to provide a block chain-based housekeeping service system management method, which aims to solve the problems that the conventional housekeeping service system proposed in the background art is more disordered, the use experience of a client is influenced because the information of staff is not transparent enough in the process of making a housekeeping service appointment, and the general housekeeping service management does not have strict planning management, is easy to cause asymmetry of multi-party information, and is not beneficial to the staff to go on duty in time to improve the service efficiency.
In order to achieve the purpose, the invention provides the following technical scheme: a management method of a housekeeping service system based on a block chain comprises a client server, a block chain server and an employee management terminal, wherein the client server and the block chain server are in bidirectional connection through a wireless network;
the inside of block chain server is including service personnel entering module, request matching module, regional location matching module, each item matching module and the preferential service module of grading, service personnel enters the output of module and is connected with the input of request matching module, the output of request matching module is connected with the input of regional location matching module, the output of regional location matching module is connected with each item matching module's input, wherein:
the service personnel enter the module: the module can input the information of the staff who performs the housekeeping service, and can synchronize the information of the staff when the staff logs in the personal terminal, so that the management of the staff is facilitated;
a request matching module: after the module receives the requests of the client mobile terminal and the staff management terminal, the quick matching can be carried out according to the existing staff condition and the requirements of the client;
the area positioning matching module: the module can monitor and calculate the position information of the client and the staff in real time, and ensures that the staff can perform household services in time with the shortest time and distance;
each item matching module: the module comprises time matching, staff information matching and client intention matching, wherein the time matching ensures that the service requirements of clients can be well met, staff also needs to match personal information with the intentions of the clients, and the clients can select the time matching with high matching degree;
the scoring priority service module: the module enables a high to low presentation of the service staff's score and a higher scoring housekeeping member is preferentially matched.
Preferably, the inside that the customer removed the end is including individual login module, information receiving module, application orientation module, interchange feedback module and service score module, the output of individual login module is connected with information receiving module's input, information receiving module's output is connected with application orientation module's input, application orientation module's output is connected with interchange feedback module's input, interchange feedback module's output is connected with service score module's input.
Preferably, the employee management terminal comprises an employee login module, a personal request module, a positioning module and a timing activity module, an output end of the employee login module is connected with an input end of the personal request module, an output end of the personal request module is connected with an input end of the positioning module, and an output end of the positioning module is connected with an input end of the timing activity module.
Preferably, the positioning module comprises a GPS positioning device and a distance measuring and calculating module, and the timing activity module comprises a timing unit and a work prompting unit.
Preferably, the block chain-based housekeeping service system management method includes the following steps:
s1: a client logs in a mobile terminal, carries out personal information login, acquires position information of the client, then sets the requirement of the housekeeping service, and applies for the service to a block chain;
s2: the employee logs in the management terminal to punch a card, can request matching after logging in, applies for work, and meanwhile, the area where the employee is located can be positioned to help matching and improve working efficiency;
s3: building a block chain, inputting information of service personnel, quickly matching according to the positioning area of the customer and the positioning area of the staff after receiving the application of the customer, calculating the shortest distance, and then optimally matching according to time and the grade of the staff;
s4: after the matching is successful, the staff can serve the client at home, the timing activity module can time the service duration in the service process, and after the service is completed, the client marks the service, so that the home service is completed once.
Compared with the prior art, the invention has the beneficial effects that: this housekeeping service system management method based on block chain, at first this system has customer mobile terminal and staff management terminal two parts, can accomplish openly transparent with the information of two aspects through logging in the module, make things convenient for the later stage to match, improve the convenience of system management, also more be favorable to the customer to carry out the selection of serving simultaneously, improve customer's service experience, orientation module can fix a position the position between them simultaneously, match the staff nearby, can reduce the length of time of visiting the service like this, be convenient for improve the effect of service, the customer can come from the row selection service staff according to the recommendation of webpage, more be favorable to customer's autonomic selectivity.
And a scoring priority service module is arranged in the housekeeping service system management method, so that the service attitude of the staff is guided forward, the management effect of the platform is improved better, the service effect of the customer is improved conveniently, and when the staff terminal is in service, the staff terminal is also provided with a timing module to help the staff terminal to complete corresponding tasks in specified time, the punctuality of the service is increased, the customer can score, and the staff management is further facilitated.
Drawings
FIG. 1 is a schematic diagram of the system of the present invention;
FIG. 2 is an internal diagram of a blockchain server according to the present invention;
FIG. 3 is an internal view of an employee management terminal according to the present invention;
fig. 4 is a schematic diagram illustrating a service signal transmission process according to the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1-4, the present invention provides a technical solution: a management method of a housekeeping service system based on a block chain comprises a client server, a block chain server and an employee management terminal, wherein the client server and the block chain server are in bidirectional connection through a wireless network;
the inside of block chain server is including service personnel entering module, request matching module, regional location matching module, each item matching module and the preferential service module of grading, and service personnel enters the output of module and is connected with the input of request matching module, and the output of request matching module is connected with regional location matching module's input, and regional location matching module's output is connected with each item matching module's input, wherein:
the service personnel enter the module: the module can input the information of the staff who performs the housekeeping service, and can synchronize the information of the staff when the staff logs in the personal terminal, so that the management of the staff is facilitated;
a request matching module: after the module receives the requests of the client mobile terminal and the staff management terminal, the quick matching can be carried out according to the existing staff condition and the requirements of the client;
the area positioning matching module: the module can monitor and calculate the position information of the client and the staff in real time, and ensures that the staff can perform household services in time with the shortest time and distance;
each item matching module: the module comprises time matching, staff information matching and client intention matching, wherein the time matching ensures that the service requirements of clients can be well met, staff also needs to match personal information with the intentions of the clients, and the clients can select the time matching with high matching degree;
the scoring priority service module: the module enables a high to low presentation of the service staff's score and a higher scoring housekeeping member is preferentially matched.
In the invention: the customer mobile terminal comprises a personal login module, an information receiving module, an application positioning module, an alternating current feedback module and a service scoring module, wherein the output end of the personal login module is connected with the input end of the information receiving module, the output end of the information receiving module is connected with the input end of the application positioning module, the output end of the application positioning module is connected with the input end of the alternating current feedback module, and the output end of the alternating current feedback module is connected with the input end of the service scoring module.
In the invention: the employee management terminal comprises an employee login module, an individual request module, a positioning module and a timing activity module, wherein the output end of the employee login module is connected with the input end of the individual request module, the output end of the individual request module is connected with the input end of the positioning module, and the output end of the positioning module is connected with the input end of the timing activity module.
In the invention: the positioning module comprises a GPS positioning device and a distance measuring and calculating module, and the timing activity module comprises a timing unit and a work prompting unit.
The working principle is as follows: before the system is used, a client needs to log in the personal login module, meanwhile, an employee also needs to log in the employee login module, after a client logs in the mobile terminal, the blockchain server can obtain position information of the client, then, the requirement of the housekeeping service is set, service application is carried out on the blockchain, the employee logs in the management terminal to punch a card, after logging in, the client can be requested to match, apply for work, and meanwhile, the area where the client is located can be located, so that the matching with the position where the client is located nearby is facilitated, and the working efficiency is improved.
In the using process of the invention, the blockchain server can receive the application of the client, then each internal matching module can calculate according to the information transmitted from the two aspects, starting from the positioning position, the shortest distance can be quickly matched according to the positioning area of the client and the positioning area of the staff, then the optimal matching is carried out according to the time requirement of the client and the grading height of the staff, the client can automatically select according to the recommendation, the staff can serve the client at home after the selection is finished, the timing activity module can time the service duration in the service process, the client scores the service after the service is finished, and meanwhile, the payment of the background can be directly transferred to a third party for calculating payment through the system.
In summary, the following steps: this housekeeping service system management method based on block chain, at first this system has customer mobile terminal and staff management terminal two parts, can accomplish openly transparent with the information of two aspects through logging in the module, make things convenient for the later stage to match, improve the convenience of system management, also more be favorable to the customer to carry out the selection of serving simultaneously, improve customer's service experience, orientation module can fix a position the position between them simultaneously, match the staff nearby, can reduce the length of time of visiting the service like this, be convenient for improve the effect of service, the customer can come from the row selection service staff according to the recommendation of webpage, more be favorable to customer's autonomic selectivity.
And a scoring priority service module is arranged in the housekeeping service system management method, so that the service attitude of the staff is guided forward, the management effect of the platform is improved better, the service effect of the customer is improved conveniently, and when the staff terminal is in service, the staff terminal is also provided with a timing module to help the staff terminal to complete corresponding tasks in specified time, the punctuality of the service is increased, the customer can score, and the staff management is further facilitated.
It is noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus.
The related modules involved in the system are all hardware system modules or functional modules combining computer software programs or protocols with hardware in the prior art, and the computer software programs or the protocols involved in the functional modules are all known in the technology of persons skilled in the art, and are not improvements of the system; the improvement of the system is the interaction relation or the connection relation among all the modules, namely the integral structure of the system is improved, so as to solve the corresponding technical problems to be solved by the system.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.

Claims (5)

1. A housekeeping service system management method based on a block chain comprises a client server, a block chain server and an employee management terminal, and is characterized in that: the client server and the block chain server are in bidirectional connection through a wireless network, and the block chain server and the employee management terminal are in bidirectional connection through the wireless network;
the inside of block chain server is including service personnel entering module, request matching module, regional location matching module, each item matching module and the preferential service module of grading, service personnel enters the output of module and is connected with the input of request matching module, the output of request matching module is connected with the input of regional location matching module, the output of regional location matching module is connected with each item matching module's input, wherein:
the service personnel enter the module: the module can input the information of the staff who performs the housekeeping service, and can synchronize the information of the staff when the staff logs in the personal terminal, so that the management of the staff is facilitated;
a request matching module: after the module receives the requests of the client mobile terminal and the staff management terminal, the quick matching can be carried out according to the existing staff condition and the requirements of the client;
the area positioning matching module: the module can monitor and calculate the position information of the client and the staff in real time, and ensures that the staff can perform household services in time with the shortest time and distance;
each item matching module: the module comprises time matching, staff information matching and client intention matching, wherein the time matching ensures that the service requirements of clients can be well met, staff also needs to match personal information with the intentions of the clients, and the clients can select the time matching with high matching degree;
the scoring priority service module: the module enables a high to low presentation of the service staff's score and a higher scoring housekeeping member is preferentially matched.
2. The method according to claim 1, wherein the method comprises: the customer removes the inside of end and includes individual login module, information receiving module, application orientation module, exchanges feedback module and service score module, the output of individual login module is connected with information receiving module's input, information receiving module's output is connected with application orientation module's input, application orientation module's output is connected with the input of exchanging feedback module, exchange feedback module's output and the input of service score module and be connected.
3. The method according to claim 1, wherein the method comprises: the employee management terminal comprises an employee login module, an individual request module, a positioning module and a timing activity module, wherein the output end of the employee login module is connected with the input end of the individual request module, the output end of the individual request module is connected with the input end of the positioning module, and the output end of the positioning module is connected with the input end of the timing activity module.
4. The method according to claim 3, wherein the method comprises: the positioning module comprises a GPS positioning device and a distance measuring and calculating module, and the timing activity module comprises a timing unit and a work prompting unit.
5. The method according to claim 1, wherein the method comprises: the method comprises the following steps:
s1: a client logs in a mobile terminal, carries out personal information login, acquires position information of the client, then sets the requirement of the housekeeping service, and applies for the service to a block chain;
s2: the employee logs in the management terminal to punch a card, can request matching after logging in, applies for work, and meanwhile, the area where the employee is located can be positioned to help matching and improve working efficiency;
s3: building a block chain, inputting information of service personnel, quickly matching according to the positioning area of the customer and the positioning area of the staff after receiving the application of the customer, calculating the shortest distance, and then optimally matching according to time and the grade of the staff;
s4: after the matching is successful, the staff can serve the client at home, the timing activity module can time the service duration in the service process, and after the service is completed, the client marks the service, so that the home service is completed once.
CN202010589692.3A 2020-06-24 2020-06-24 Family service system management method based on block chain Withdrawn CN111768095A (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113283517A (en) * 2021-05-31 2021-08-20 长沙市到家悠享家政服务有限公司 Household service matching method, system and computer equipment
CN113298675A (en) * 2021-06-04 2021-08-24 长沙市到家悠享家政服务有限公司 Processing method, device and system for automation platform of home services
CN114626778A (en) * 2022-01-26 2022-06-14 江苏斑马软件技术有限公司 Housekeeping service system

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113283517A (en) * 2021-05-31 2021-08-20 长沙市到家悠享家政服务有限公司 Household service matching method, system and computer equipment
CN113298675A (en) * 2021-06-04 2021-08-24 长沙市到家悠享家政服务有限公司 Processing method, device and system for automation platform of home services
CN114626778A (en) * 2022-01-26 2022-06-14 江苏斑马软件技术有限公司 Housekeeping service system
CN114626778B (en) * 2022-01-26 2023-10-13 江苏斑马软件技术有限公司 Household service system

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Application publication date: 20201013