CN109165828A - Household services system and application method based on the network platform - Google Patents
Household services system and application method based on the network platform Download PDFInfo
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Abstract
The present invention discloses a kind of household services system and application method based on the network platform, and the system comprises registration login modules, household services application module, household services personnel matching module, household services item confirmation module, video monitoring module, domestic consumer's feedback module, household services personnel's feedback module;Household services personnel's matching module, related household services personnel near the Keywords matching in household services content for being set according to domestic consumer in household services application module in certain distance simultaneously push information to domestic consumer;Video monitoring module and household services personnel matching module are embedded in server end, and registration login module, household services application module, household services item confirmation module, domestic consumer's feedback module, household services personnel feedback module are set in the APP of handheld terminal and are interacted by network with server;Also disclose the application method of above system;The present invention sufficiently effective can utilize surplus labor, push expanding economy.
Description
Technical field
The present invention relates to network service field, especially a kind of household services system and user based on the network platform
Method.
Background technique
Existing household services refer to part domestic affairs socialization, professionalism, the marketization, belong to people's livelihood scope.By
Social professional institution, community agency, non-profit organization, household services company and professional household services personnel undertake, and help house
Front yard and social interaction, building family specification, are improved family life quality, are promoted the development of entire society with this.Household services pair
For the masses of the people or a strange vocabulary, its rudiment can only be indistinctly found in nurse intermediary market.Existing mould
Formula, which is substantially, looks for attendant by household services company, and this kind of attendant, which is substantially, needs long-term employment, and
Service fee is higher, and wherein most expense return home political affairs service company is all, and to solve this technical problem, the present invention provides one kind
Household services method and its system based on the network platform find suitable household services people directly by household services platform
Member needed for easily facilitating the interim life of solution, and does not need additionally to pay expense to household services company, reduce service at
This.
Summary of the invention
The technical solution adopted by the present invention to solve the technical problems is: the household services system based on the network platform includes
Server, handheld terminal, further includes: registration login module: passing through endpoint to register and game server for the domestic consumer,
And for household services personnel registration and game server and mark current state;Household services application module: it is used for institute
It states domestic consumer to set household services address, household services content, choose whether to need to monitor in real time, and to household services platform
Apply for household services;Household services personnel's matching module: the family for being set according to domestic consumer in household services application module
Keywords matching in political affairs service content nearby the related household services personnel in certain distance and pushes information to domestic consumer;
Household services item confirmation module: further pass through telephonic communication for domestic consumer and household services personnel and confirm household services
Item;Video monitoring module: for obtaining and managing the monitoring record of household services process;Domestic consumer's feedback module: it is used for
The evaluation information of household services personnel service mass, attitude that management domestic consumer is reflected to household services platform;Housekeeping
Attendant's feedback module: for managing that household services personnel reflect to household services platform to domestic consumer's evaluation information;
Video monitoring module and household services personnel matching module are embedded in server end, registration login module, household services application module,
Household services item confirmation module, domestic consumer's feedback module, household services personnel feedback module are set to the APP of handheld terminal
It is interior and interacted with server by network.
Further, the household services personnel matching module further comprises: functional block is transferred, for passing through the housekeeping
Service platform transfers household services personnel online near map denotation;Selection function block: for from online household services people
Suitable attendant is selected in member and forms recommendation list;Push function block: home-use for recommendation list to be sent to
The handheld terminal at family.
It further, include wireless camera on the handheld terminal.
The application method of household services system based on the network platform, includes the following steps: A) domestic consumer it is hand-held eventually
Registration and login service device on end, household services personnel register on its handheld terminal and login service device;B) described home-use
Whether family selects setting household services address, household services content by the server, needs to monitor in real time, and by described
Server places an order, and applies for household services;C) household services platform is according to the content information of the application household services of domestic consumer
It matches and recommends neighbouring household services lists of persons information, and domestic consumer selects any household services people from list information
Member, after selected household services personnel's order, both sides' telephonic communication confirms service item;D) the household services personnel according to
Domestic consumer selection determines whether to wear wireless camera, need to wear wireless camera then by wireless camera general
Realtime video transmission to housekeeping service platform, meanwhile, household services personnel start carry out household services.
Further, the step A) in domestic consumer infused by dialing in household services platform application manual service
Volume, household services platform arrange the staff at nearest household services station to install audio call end into the domestic consumer
End, the audio call terminal can be used for contacting the staff at household services station.
Further, the staff at the household services station obtains the domestic consumer's by the audio call terminal
Address of service, household services content, and relevant household services personnel is arranged to carry out house to the place that the domestic consumer specifies
Political affairs service, and pass through wireless camera for realtime video transmission to housekeeping service platform.
Further, the household services personnel include idle attendant and full-time attendant, and the idle services people
Member helps for family life temporary needs and the attendant of engagement, and the sole duty attendant in family life for needing
The attendant for thering is efficient staff to help and engaging.
Further, in step C, household services personnel's matching module workflow includes step 1, transfers the every 0.1s of functional block
It obtains the service request of primary all domestic consumers and transfers online near domestic consumer's map denotation that each is requested
The ID of household services personnel;Step 2, selection function block are followed successively by the matching of its service key word according to the service request of domestic consumer
Related household services personnel and formation recommendation list in neighbouring certain distance;Step 3, push function block send recommendation list
To the handheld terminal of domestic consumer;To solve multiple domestic consumers to the request collision of the same attendant: where step 2
Middle recommendation list personnel amount no more than 3, and the waiting time is reserved for any personnel in each domestic consumer's selective listing
For 3S, terminate if domestic consumer's selection is set aside some time more than 3S when time service;For any attendant, as service people
Member belongs to the selective listing of multiple domestic consumers, and is also belonged in selection waiting time of any of the above-described domestic consumer at that time, then
The attendant is labeled as to the unavailable emphasis of other domestic consumers;For any attendant, when the attendant belong to it is more
The selective listing of a domestic consumer, and also belonged in selection waiting time of multiple domestic consumers at that time, if there is multiple families
Front yard user selects above-mentioned same attendant, then distributes according to the time of selection request command;For any attendant,
When the attendant belongs to the selective listing of multiple domestic consumers, and the selection for also belonging to any of the above-described domestic consumer at that time waits
Once be the history attendant of one or more domestic consumers if there is the attendant in time, then extend this or
Multiple domestic consumers select the waiting time for 5S for the attendant's.
The invention has the advantages that there is the people of labour capacity to be likely to be registered as housekeeping by household services platform
Attendant logs in platform by attendant's handheld terminal after succeeding in registration, what the available free time can service for other people, i.e.,
It is sufficiently effective to utilize surplus labor labeled as on-line mode, push expanding economy.Domestic consumer has life minor matter cannot
It takes care of oneself, by household services platform, appropriate personnel can be found in a short time to help, solve life problem;For one
A little old solitary peoples or other disadvantaged group not will use handheld terminal, can also be by audio call terminal mode, in short-term
Interior to find suitable attendant's help, the life for solving old solitary people or other disadvantaged group is inconvenient, promotes social harmony
Development.
Detailed description of the invention
Fig. 1 is the block diagram of the household services system the present invention is based on the network platform.
Fig. 2 is household services personnel matching module block diagram in present system.
Fig. 3 is the application method flow chart of present system.
Specific embodiment
In embodiment, as shown in Figure 1, the present invention includes server, handheld terminal, further includes:
Login module is registered, for the domestic consumer by endpoint to register and game server, and is used for the housekeeping
Attendant's registration and game server simultaneously mark current state;
Household services application module, setting household services address, household services content for the domestic consumer, select is
It is no to need to monitor in real time, and to household services platform application household services;
Household services personnel's matching module, the household services for being set according to domestic consumer in household services application module
Keywords matching in content nearby the related household services personnel in certain distance and pushes information to domestic consumer;
Household services item confirmation module is further confirmed by telephonic communication for domestic consumer and household services personnel
Household services item;
Video monitoring module, for obtaining and managing the monitoring record of household services process;
Domestic consumer's feedback module, the household services personnel service reflected for managing domestic consumer to household services platform
The evaluation information of quality, attitude;
Household services personnel's feedback module, for managing that household services personnel reflect to household services platform to home-use
Family evaluation information;Video monitoring module and household services personnel matching module are embedded in server end, registration login module, housekeeping clothes
Business application module, household services item confirmation module, domestic consumer's feedback module, household services personnel's feedback module are set to hand
It holds in the APP of terminal and is interacted by network with server.
As shown in Fig. 2, the household services personnel matching module further comprises:
Functional block is transferred, for transferring household services people online near map denotation by the household services platform
Member;
Selection function block, for selecting suitable attendant from online household services personnel and forming recommendation column
Table;
Push function block, for recommendation list to be sent to the handheld terminal of domestic consumer.
It specifically, include wireless camera on the handheld terminal.
As shown in figure 3, including the following steps: the present invention is based on the application method of the household services system of the network platform
A) domestic consumer registers on handheld terminal and login service device, household services personnel register on its handheld terminal
And login service device;
B) whether the domestic consumer selects to set household services address, household services content, need by the server
It monitors in real time, and is placed an order by the server, apply for household services;
C) near household services platform is matched and recommended for it according to the content information of the application household services of domestic consumer
Household services lists of persons information, domestic consumer selects any household services personnel, selected housekeeping from list information
After attendant's order, both sides' telephonic communication confirms service item;
D) the household services personnel determine whether to wear wireless camera according to domestic consumer selection, need to wear
Wireless camera then passes through wireless camera for realtime video transmission to housekeeping service platform, meanwhile, household services personnel open
Begin to carry out household services.
The step A) in domestic consumer registered by dialing in household services platform application manual service, housekeeping clothes
Business platform arranges the staff at nearest household services station to install audio call terminal, the voice into the domestic consumer
Calling terminal can be used for contacting the staff at household services station;The staff at the household services station is exhaled by the voice
The address of service of making terminal obtain the domestic consumer, household services content, and arrange relevant household services personnel to described
The place that domestic consumer specifies carries out household services, and passes through wireless camera for realtime video transmission to housekeeping service platform;
The household services personnel include idle attendant and full-time attendant, and the idle attendant faces for family life
When want help and the attendant that engages, the sole duty attendant is for needing efficient staff side in family life
The attendant for helping and engaging.
In step C, household services personnel's matching module workflow includes step 1, transfers the every 0.1s acquisition one of functional block
The service request of secondary all domestic consumers and transfer online housekeeping clothes near domestic consumer's map denotation of each request
The ID of business personnel;Step 2, selection function block are followed successively by one near the matching of its service key word according to the service request of domestic consumer
Related household services personnel and formation recommendation list in set a distance;Recommendation list is sent to family by step 3, push function block
The handheld terminal of user.
In addition, to solve multiple domestic consumers to the request collision of the same attendant: where recommend column in step 2
Table personnel amount no more than 3, and be in each domestic consumer's selective listing any personnel reserve the waiting time be 3S, if
Domestic consumer's selection, which is set aside some time, then to be terminated more than 3S when time service;For any attendant, when the attendant belong to it is more
The selective listing of a domestic consumer, and also belonged in selection waiting time of any of the above-described domestic consumer at that time, then by the service
Worker labels are the unavailable emphasis of other domestic consumers;For any attendant, when the attendant belong to it is multiple home-use
The selective listing at family, and also belonged in selection waiting time of multiple domestic consumers at that time, it is selected if there is multiple domestic consumers
Above-mentioned same attendant is selected, then is distributed according to the time of selection request command;For any attendant, when the service
Personnel belong to the selective listing of multiple domestic consumers, and are also belonged in selection waiting time of any of the above-described domestic consumer at that time,
Once it was the history attendant of one or more domestic consumers if there is the attendant, then extends the one or more family
User selects the waiting time for 5S for the attendant's.
In household services, specifically, register in simultaneously login step, domestic consumer is infused in server by real-name authentication
Volume, it is sincere to ensure to trade.Household services personnel are registered in server by real-name authentication, necessary, need to upload identity
Documentary evidence soft copy, wherein server is divided into idle server and full-time server, attendant may be selected one registration or
The two is all registered, and when registering idle attendant, 3-5 friend can be invited to help and authenticated, to improve individual service credit worthiness,
When registering full-time attendant, need to upload professional skill voucher.
For ensure trade it is safer, after all attendants succeed in registration, need to pay certain guarantee gold, and to
Platform claims the wireless camera for recording and transmitting service process, avoids Transaction Disputes.Attendant can carry out housekeeping clothes
When business, label is after login.
Specifically, domestic consumer selects in household services step, built in the selection setting calling platform of household services address
Map be determined, household services content includes daily service and full-time service, wherein daily service mainly includes that transmitting-receiving is fast
It passs, buy commodity, cleaning and tidying house on behalf, cook and wash the dishes, temporarily take care of child, nurse pet, move weight, water channel dredging, repair
Mowing etc., sole duty service are mainly protected including professional nurse, nurse concerning foreign affairs, advanced house keeper, early education of nursing a baby, professional private tutor, profession
Strong, family doctor etc..
In addition, according to the demand of domestic consumer, choosing whether to need to monitor in real time in this step, such as selection real time monitoring
, attendant need to wear wireless camera and service, wearable on front or head or on arm.
Specifically, in household services matching step, household services platform is transferred by the geographical location that domestic consumer determines
The geographical location of household services personnel in Orientation on map environs, range specifically may be set in 1 kilometer or other, housekeeping
The household services content that service platform is selected according to domestic consumer is sieved from household services personnel online nearby according to keyword
It selects relevant household services personnel and is pushed to the domestic consumer;Since attendant indicates current labeled as presence
Can carry out household services, thus domestic consumer selected from the household services personnel that the household services platform pushes wherein one or
Multidigit household services personnel, system, that is, auto form delivering is to selected household services personnel.
Household services personnel are reached by the when and where that domestic consumer specifies, and verify identity letter mutually with the user
Breath, whether confirmation identity information is authentic and valid, if so, performing the next step;Otherwise, the household services personnel with it is described home-use
Family either side can cancel an order, and transaction terminates;In this step, to ensure both sides' personal safety as well as the property safety, both sides require to carry out
Real-name authentication can carry out in next step after verification identity is no different, and otherwise both sides' either side can cancel an order, and terminate transaction.Tool
Body, the camera built in handheld terminal can be used in wireless camera.
Preferably, wireless camera can choose the camera shooting Transmission system all-in-one machine of profession recording, video camera products service life
It is long, small in size, 1.5cm × 1.5cm × 1.5cm;It is simple using installation, carry 12 volts of commutator transformers, and built-in wireless biography
Defeated system.After starting, video directly can be transferred to server by handheld terminal, can be called when needing by application.The nothing
The automatic photosensitive device of line camera built-in electronic provides automatic light compensation function, and power consumption spy is small, anti-image blur and hangover
Phenomenon.It, can be with additionally, it is preferred that not will use handheld terminal for some old solitary peoples or other disadvantaged group in embodiment
By way of dialing, the client personnel of household services platform is contacted, contact staff arranges according to the demand of domestic consumer
The staff in nearest service station installs audio call terminal into domestic consumer family, and the On-Site Assistance domestic consumer is servicing
Device carries out real-name authentication registration, which can bind with domestic consumer's cell-phone number, is set as an audio call dress
It sets, is fixed on door or on wall, when needing household services, press the button of the voice calling device, can record, institute
It states domestic consumer household services is sent with record type by voice calling device by the household services item oneself needed and put down
The recording is converted to text by speech analysis module by platform, household services platform, is that this is home-use with the keyword in text
Family matches relevant attendant nearby, and the recording and text are sent to the attendant in matching result, receives this
The household services personnel of recording and text start competition for orders, the successful household services personnel of competition for orders and domestic consumer's phone contact
Further confirm that service item, and the time and location specified to domestic consumer carry out household services and pass through language for the sake of security
The household services personnel of sound calling terminal connection need whole wearing wireless camera.
As known by the technical knowledge, the present invention can pass through the embodiment party of other essence without departing from its spirit or essential feature
Case is realized.Embodiment disclosed above, in all respects are merely illustrative, not the only.It is all this
It is included in the invention in invention scope or in the change being equal in the scope of the present invention.
Claims (8)
1. a kind of household services system based on the network platform, including server, handheld terminal, which is characterized in that further include:
Login module is registered, for the domestic consumer by endpoint to register and game server, and is used for the household services
Personnel's registration and game server simultaneously mark current state;
Household services application module sets household services address, household services content for the domestic consumer, chooses whether to need
It monitors in real time, and to household services platform application household services;
Household services personnel's matching module, the household services content for being set according to domestic consumer in household services application module
In Keywords matching nearby the related household services personnel in certain distance and push information to domestic consumer;
Household services item confirmation module further passes through telephonic communication for domestic consumer and household services personnel and confirms housekeeping
Service item;
Video monitoring module, for obtaining and managing the monitoring record of household services process;
Domestic consumer's feedback module, the household services personnel service's matter reflected for managing domestic consumer to household services platform
The evaluation information of amount, attitude;
Household services personnel's feedback module comments domestic consumer for manage that household services personnel reflect to household services platform
Valence information;
Video monitoring module and household services personnel matching module are embedded in server end, register login module, household services application
Module, household services item confirmation module, domestic consumer's feedback module, household services personnel's feedback module are set to handheld terminal
APP in and interacted with server by network.
2. a kind of household services system based on the network platform according to claim 1, which is characterized in that the housekeeping clothes
Business personnel's matching module further comprises: functional block is transferred, for transferring near map denotation by the household services platform
Online household services personnel;Selection function block, for selecting suitable attendant simultaneously from online household services personnel
And form recommendation list;Push function block, for recommendation list to be sent to the handheld terminal of domestic consumer.
3. a kind of household services system based on the network platform according to claim 1, which is characterized in that the hand-held end
It include wireless camera on end.
4. a kind of application method of system described in claim 1 or claim 2 or claim 3, which is characterized in that including such as
Lower step:
A) domestic consumer registers on handheld terminal and login service device, household services personnel register and step on its handheld terminal
Record server;
B) domestic consumer selects to set household services address, household services content, whether needs reality by the server
When monitor, and placed an order by the server, apply for household services;
C) household services platform matches for it according to the content information of the application household services of domestic consumer and recommends neighbouring family
Political affairs attendant's list information, domestic consumer select any household services personnel, selected household services from list information
After personnel's order, both sides' telephonic communication confirms service item;
D) the household services personnel determine whether to wear wireless camera according to domestic consumer selection, need to wear wireless
Camera then by wireless camera by realtime video transmission to housekeeping service platform, meanwhile, household services personnel start into
Row household services.
5. application method according to claim 4, which is characterized in that the step A) in domestic consumer by dialing get home
Political affairs service platform application manual service is registered, and household services platform arranges the staff at nearest household services station to institute
Stating installation audio call terminal, the audio call terminal in domestic consumer can be used for contacting the staff at household services station.
6. application method according to claim 4, which is characterized in that the staff at the household services station passes through described
Audio call terminal obtains the address of service of the domestic consumer, household services content, and arranges relevant household services personnel
The place specified to the domestic consumer carries out household services, and passes through wireless camera for realtime video transmission to household services
Platform.
7. application method according to claim 4, which is characterized in that the household services personnel include idle attendant
With full-time attendant, the idle attendant helps for family life daily need and the attendant of engagement, described
The attendant that full-time attendant helps and engages for needing efficient staff in family life.
8. application method according to claim 4, which is characterized in that in step C, the work of household services personnel's matching module
Process includes step 1, transfers the service request of the every primary all domestic consumers of 0.1s acquisition of functional block and transfer each and ask
The ID of online household services personnel near the domestic consumer's map denotation asked;Step 2, selection function block are according to domestic consumer's
Service request is followed successively by its service key word and matches the related household services personnel in certain distance nearby and form recommendation list;
Recommendation list is sent to the handheld terminal of domestic consumer by step 3, push function block;To solve multiple domestic consumers to same
The request collision of attendant: where recommendation list personnel amount no more than 3 in step 2, and selected for each domestic consumer
Selecting any personnel in list is 3S the reserved waiting time, is terminated if domestic consumer's selection is set aside some time more than 3S when secondary clothes
Business;For any attendant, when the attendant belongs to the selective listing of multiple domestic consumers, and above-mentioned was also belonged at that time
In the selection waiting time of one domestic consumer, then the attendant is labeled as to the unavailable emphasis of other domestic consumers;For appointing
One attendant when the attendant belongs to the selective listing of multiple domestic consumers, and also belonged to multiple domestic consumers' at that time
It selects in the waiting time, selects above-mentioned same attendant if there is multiple domestic consumers, then according to selection request command
Time distribution;For any attendant, when the attendant belongs to the selective listing of multiple domestic consumers, and at that time
Belong in the selection waiting time of any of the above-described domestic consumer, was once one or more domestic consumers if there is the attendant
History attendant, then extend one or more domestic consumer and select the waiting time for 5S for the attendant.
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CN110111085A (en) * | 2019-05-16 | 2019-08-09 | 佛山市家家通网络科技有限公司 | A kind of self-aid system and method based on housekeeping supply and demand data exchange |
CN111970487A (en) * | 2020-07-23 | 2020-11-20 | 上海泰荣智能科技有限公司 | Internet-based community property management method, system, device and storage medium |
CN112036699A (en) * | 2020-07-29 | 2020-12-04 | 长沙市到家悠享网络科技有限公司 | Service data processing method, server, terminal and medium |
CN112037891A (en) * | 2020-09-01 | 2020-12-04 | 上海优景智能科技股份有限公司 | Post-class nursing system based on face recognition technology |
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