CN102855594A - Network transaction method and system for network consultation service - Google Patents
Network transaction method and system for network consultation service Download PDFInfo
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- CN102855594A CN102855594A CN201210254932XA CN201210254932A CN102855594A CN 102855594 A CN102855594 A CN 102855594A CN 201210254932X A CN201210254932X A CN 201210254932XA CN 201210254932 A CN201210254932 A CN 201210254932A CN 102855594 A CN102855594 A CN 102855594A
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Abstract
The invention discloses a network transaction method and system for a network consultation service. The network transaction system comprises a user management module, and a transaction management module, wherein the user management module is used for managing user information provided for providers and demanders of network consultation service and providing input and verification of user log-on information; and the transaction management module is connected with the user management module and is used for classifying and displaying network consultation services which are provided by the providers of all network consultation services, controlling a customized file for customizing and processing contents of the network consultation services to be paid and downloaded and providing the download of the customized file after the demanders pays and purchases. The system has a simple structure; the network transaction based on the network consultation service is provided in a customized and orientation mode by virtue of simple and practical routing information processing, so that a personalized service is realized, the quality of consultation service is improved, the transaction safety and transaction reliability of the network consultation services are improved, and the development of the network consultation service industry is facilitated.
Description
Technical field
The present invention relates to the network trading information processing technology, especially relate to directed implementation method and the system that concludes the business of a kind of customization for network consulting service.
Background technology
The develop rapidly of internet and mobile Internet, bring deep change for the traditional services industry on the one hand, also produce simultaneously the network consulting service industry of more business appearance and service mode, especially rising in recent years, comprise psychological consultation, the socialized service system such as the question and answer of helping each other.
Each is variant in different social application field development degree at present network consulting service, and platforms such as asking, like to ask the knowledge people is known, searched to the service of the question and answer of helping each other class as representative take Baidu, encourages to help each other between the user with the integrating system form, on a large scale.The service of psychological consultation class also is in the exploratory stage at initial stage, and use in the market that does not also form scale.
Under the prior art condition, network consulting service also exists obviously not enough:
1, do not form market mechanism, lack the support system of service commodity and real-time deal, therefore hindered further developing of network consulting service industry.Registered user and integral way are adopted in the service of the question and answer of helping each other class, do not realize the buyer-seller relationship of the marketization, be difficult to improve server supplier's enthusiasm, the question and answer class that causes thus helping each other is served ubiquitous problem, and is low such as machine-made question and answer content plagiarism, answer specific aim and validity.
2, the unidirectional subjective service mode of service side, and single charging method is difficult to be accepted by the user.The main mode that adopts pre-payment and receive by the hour service fee of psychological consultation class service, because both sides of supply and demand lack common cognition to service ability, service process, so this mode of doing business in fact is difficult to promote in network.
Summary of the invention
The defective that exists for solving prior art, the present invention proposes a kind of network trading method and system for network consulting service, sets up the mechanism of exchange of network consulting service by the network trading information processing of procedure, improves transaction security and efficient.
The present invention adopts following technical scheme to realize: a kind of internet trading system for network consulting service, and it comprises:
User management module is used for the supplier of network consulting service, the user profile of demander are managed, and the input of user's logon information and checking are provided;
The trade management module that links to each other with user management module, show the network consulting service that the supplier of all-network consulting service provides for classification, control is processed into the customized file that needs paying to download with the content customization of network consulting service, and the download of this customized file is provided after the demander paying is bought.
Wherein, user management module comprises:
Log in administrative unit, be used for establishment and log in window, the input of user's logon information is provided;
Connect the authentication unit that logs in that logs in administrative unit, be used for user's logon information is verified;
Connect the account management unit log in administrative unit, be used for the personal account information of leading subscriber, and according to the balance amount information of the account network currency under the network trading Dynamic Maintenance relative users personal account between supplier and the demander.
Wherein, trade management module comprises at least:
The classified service administrative unit is used for the network consulting information on services that supplier that classification shows the all-network consulting service provides, and provides an access entrance to the network consulting service of each classification;
Service customization transaction unit is used for the customization selection according to the supplier, and the customized file that the contents processing that the network consulting that control will provide is served becomes to need paying to download provides the download of this customized file after the demander paying is bought.
Wherein, trade management module also comprise following at least one of them:
The non real-time Service Management unit of link sort Service Management unit is used for providing the demander of demand network consulting service to issue non real-time consulting service demand information;
The real time service administrative unit of link sort Service Management unit is used for providing the demander of demand network consulting service to issue real-time consulting service demand information.
Wherein, trade management module also comprises:
The evaluation and feedback unit of Connection Service customization transaction unit is used for providing transaction record statistics and transaction to estimate to network trading between supplier, the demander.
Wherein, trade management module also comprises:
The real-time session unit of Connection Service customization transaction unit, be used for the demand information by the access consulting service according to the supplier, or demander access provides the classified information of network consulting service, is convenient to the real-time Communication for Power session that both sides link up transaction content for setting up between supplier and the demander.
Wherein, or/and video communicates, and the access rights of the content of real-time Communication for Power session are set to secret by literal, picture, voice in the real-time Communication for Power session.
Accordingly, the invention provides a kind of network trading method for network consulting service, it comprises step:
The supplier of network consulting service, the user profile of demander are carried out login authentication;
Classification shows network consulting service and the needed consulting service demand information of demander that the supplier of all-network consulting service provides;
Control is processed into the customized file that needs paying to download with the content customization of network consulting service, this customized file of download after the demander paying is bought.
Wherein, described network trading method for network consulting service also comprises step:
The real-time or non real-time consulting service demand information of demander issue of demand network consulting service is provided;
According to the demand information of supplier by the access consulting service, or demander access provides the classified information of network consulting service, is convenient to the real-time Communication for Power session that both sides link up transaction content for setting up between supplier and the demander.
Wherein, described network trading method for network consulting service also comprises step: provide transaction record statistics and transaction to estimate to network trading between supplier, the demander.
Compared with prior art, the present invention has following beneficial effect:
The invention provides a kind of internet trading system for network consulting service, system architecture is simple, by simple, practical procedure information processing, improved the traditional mode of doing business of network consulting service, by customization and the directed network trading that consulting service Network Based are provided, not only realize personalized service, improve the quality of consulting service, and make network consulting service transacting have more confidence level, also can make the more network user join network consulting service market, promote the development of network consulting service industry.
Description of drawings
Fig. 1 is the topological structure schematic diagram that internet trading system of the present invention is connected with the user;
Fig. 2 is the structural representation of internet trading system of the present invention;
Fig. 3 is the schematic flow sheet of network trading method of the present invention.
Embodiment
As shown in Figure 1, the present invention proposes a kind of internet trading system 1 for network consulting service, and this internet trading system comprises: be used for user profile is managed, the user management module 11 of the input of user's logon information and checking is provided; The trade management module 12 that links to each other with user management module 11 is used for and sets up by the user who logs in checking providing communicating by letter of network consulting service, and need to customize the network trading that network consulting service is provided by the user.
Each user by a communication terminal device 2(such as computer, smart mobile phone, PDA etc.) by the described internet trading system 1 of access to netwoks, in the checking by user management module 11, after being successfully completed the user and logging in, communication terminal device 2 is set up with trade management module 12 and is communicated by letter, and is finished the network trading that network consulting service is provided to the user by trade management module 12.
In conjunction with shown in Figure 2, specifically, user management module 11 comprises: log in administrative unit 111; Respectively with log in that administrative unit 111 links to each other log in authentication unit 112 and account management unit 113.Trade management module 12 comprises: the classified service administrative unit 121 that connects successively, non real-time Service Management unit 122, real-time session unit 124, service customization transaction unit 125 and evaluation and feedback unit 126, and and non real-time Service Management unit 122 be connected to side by side real time service administrative unit 123 between classified service administrative unit 121 and the real-time session unit 124.
Log in administrative unit 111 and log in window for initiatively creating client, collect user's logon information, such as user name, password.If cryptoguard is arranged, also need to input the cryptoguard data.Collected user's logon information, be sent to and log in authentication unit 112, the authentication that the user logs in is responsible in this unit, after checking is passed through, read the personal account information of login user from account management unit 113, comprise the data such as user ID, network currency remaining sum, individual statistical information, return and log in administrative unit 111; Log in administrative unit 111 according to logging in the result that authentication unit 112 returns, create client window, and show the window of account management unit 113 and classified service administrative unit 121.Therefore, whole user's landfall process is to communicate to connect with logging in administrative unit 111 maintenances by logging in authentication unit 112, waits for user's interactive operation, and the completing user account logs in.
Classified service administrative unit 121 is responsible for the network consulting service that classification shows that the supplier of all-network consulting service provides, and provides an access entrance (such as a hyperlink address) to each classified service to the user.In each classified service, show current online total number of persons and the online number of grade of service the higher person.Suppose the grade of service for the highest 9 grades, then the grade of service of classification demonstration can be set to more than or equal to 5 grades.
Non real-time Service Management unit 122 is used for providing the non real-time consulting service demand information of user's (demander) issue of demand network consulting service.Non real-time demand information comprises demander ID, title, requirement description, issuing time, the term of validity, price.The ISP can according to keywords inquire about qualified demand information, further by real-time session unit 124 and demander real-time session, perhaps provides personalized service under the off-line state by service customization transaction unit 125 for it.
Further, all non real-time demand informations, if before the deadline, then the time sequencing by issue shows.
Further, the non real-time class demand information in all terms of validity arranges editor and deletion action authority, only has the publisher to cancel or to delete.
Further, to the non real-time demand information of each bar, the publisher can arrange the service reception condition, comprises ISP's grade and the quantity of reception customize services.Do not meet the grade condition, or customize services reached the situation of predetermined number, other users can not provide customize services to this demand information again.If the condition that the user arranges is the grade of service 〉=5, customize services quantity≤30, all grades of service are lower than 5 grades ISP so can not provide service to this demand.When the customize services quantity of receiving when this demand surpassed 30, then all ISPs can not provide service to this demand information again.
Real time service administrative unit 123 is used for providing the real-time consulting service demand information of user's (demander) issue of demand network consulting service.Real-time requirement information comprises demander ID, title, requirement description, issuing time, price.Real-time requirement information is released incessantly, sequencing by the time shows some, for example only show up-to-date 80, the ISP can by real-time session unit 124 and demander real-time session, perhaps be provided at the personalized service of line states by service customization transaction unit 125 for it.
Further, to each bar real-time requirement information, the publisher can arrange the service reception condition, comprises ISP's grade and the quantity of reception customize services.Do not meet the grade condition, or customize services reached the situation of predetermined number, other users can not provide customize services to this demand information again.
Real-time session unit 124 is used to the both sides of supply and demand of consulting service to set up a real-time session window, and both sides of supply and demand can communicate by literal, picture, voice even video, makes the further clear and definite demand of both sides.
Further, the content that demander can real-time session is set to secret, and the secret session is only carried out between both sides of supply and demand, the authority that other third parties do not participate in or check.If demander does not arrange secret with real-time session, then service provider can be with the session contents open to the third party, but needs to obtain the affirmation of demander before opening.
Service customization transaction unit 125 is used for supplier's customize services of network consulting service.The ISP can be packaged as a customized file with literal, picture, audio frequency and video digital information, generates the paying download link of buying this customized file, and this paying download link can be provided to the user of assigned I D.
Customized file comprises encryption section and open part, such as, the information of open part includes ISP ID, title, customization time, price, demander ID; Encryption section is displaying contents not, and the user who only meets demander ID condition just has the authority paying to download, and can open after the download.
Further, service customization transaction unit 125 is according to ISP's setting, customize services can be orientated several user ID simultaneously, then the open partial information of customized file comprises a demander ID tabulation, show simultaneously a plurality of demander ID, all users in demander ID tabulation have authority to pay and download the file of this customization.
Further, demander receives ISP's paying download link, can select to pay and buy the rear authority that obtains to download, and downloads customized file; Also can refuse to buy.When selecting to buy, the marked price by customize services deducts corresponding quantity of money from the demander account, and afterwards for ISP's account increases corresponding quantity of money, this service transacting state is labeled as successfully, and turns to evaluation and feedback unit 126.If the demander refusal is bought, then this service transacting stops.
Further, each bar customize services all is provided with the timer of some durations, for example 24 hours.Enter countdown from the customize services issue, if not Successful Transaction in 24 hours, when then timing finished, this customize services will be deleted automatically.
Evaluation and feedback unit 126 is responsible for providing transaction record statistics and evaluation to both sides of supply and demand.Statistical information to demander comprises demand issue number, buys the customize services number.To ISP's statistical information comprise number of times that customize services is provided, sell the customize services number of times, total evaluation number of times and good, in, the poor number of times of commenting.
Further, the buyer of customize services can estimate the ISP, the information of evaluation comprise favorable comment, in comment and differ from and comment, can input the character comment of some length.
Account management unit 113 is used for the personal account information of leading subscriber, and each user's ID is unique, and this ID is used for customization and directed transaction.Account management unit 113 can be checked the remaining sum of account network currency, the receipts and expenditures record during query selection is some.The user also can pass through mobile phone, Alipay or Net silver, supplements with money to personal account.
Further, the user can fill in the personal identification data, carries out the system of real name authentication; If the ISP has the qualification certificates of industry service, for example the secondary qualification certificate of psychological consultation service then can be uploaded certificate file when real-name authentication, carries out the qualification certificates authentication.
Further, user identity can be labeled as the ISP, and the ISP is provided with some grades of service, such as 9 grades, according to user's the statistics automatic lifting grade of service.
Further, account management unit can be checked individual's statistical information, and for demander, statistical information comprises demand issue number, buys the customize services number.To the ISP, statistical information comprises number of times that customize services is provided, sells the customize services number of times, total evaluation number of times and good, in, the poor number of times of commenting.Statistical information is automatic accumulative total, and the user can not revise.
Further, statistical information is set to public data, in each unit, can pass through user ID, the statistical information of checking other users.
Accordingly, the present invention proposes a kind of network trading method for network consulting service.In a preferred embodiment, in conjunction with shown in Figure 3, described network trading method comprises following performing step:
Step S21: user's logging in network transaction system.
The user communicates by a communication terminal device 2 and internet trading system 1; log in administrative unit 111 by communication terminal device 2 access; thereby startup login window; collect log-on message and send the request that logs in to user management module 11; this request comprises user name, password, and what cryptoguard was arranged also need input the cryptoguard data.
Step S22: the user is carried out authentication, the completing user logon operation.
Log in authentication unit 112 and receive users and log in request and checking, by after, send and log in successful information to logging in administrative unit 111, and transmit this user's personal information, comprise user ID, user name, account data.
Step S23, user log in trade management module 12, obtain the classified service information of consulting service.
Classified service administrative unit 121 in the trade management module 12 creates client window and classified service display window for the user, the personal account management information that shows the user in client window, the classification entrance that shows all consulting service at the classified service display window, in each classification of service, show current online total number of persons and the online number of grade of service the higher person, and wait for that the user manages personal account in client window, or in the further operation of classified service display window.
Further, the user can manage personal account in client window, comprises receipts and expenditures record during selected of the remaining sum that can check the account network currency, inquiry, checks individual statistical information, system of real name authentication etc.The individual subscriber statistical information is automatic accumulative total, and the user can not revise.
Further, the user also can pass through mobile phone, Alipay or Net silver, supplements with money to personal account;
Further, the user selects by the classified service display window and enters a classification of service, creates and show real time service window and the non real-time service window of this classification, waits for user's further operation;
Step S24: the user can select to issue non real-time consulting service demand information.Non real-time demand information comprises demander ID, title, requirement description, issuing time, the term of validity, price.
Further, the publisher can arrange the service reception condition, comprises ISP's grade and the quantity of reception customize services.Do not meet the grade condition, or customize services reached the situation of predetermined number, other users can not provide customize services to this demand information again.
Further, all non real-time demand informations, if before the deadline, then the time sequencing by issue shows.Non real-time demand information in all terms of validity only has the publisher to cancel or to delete.
Further, the ISP can according to keywords inquire about qualified demand information, further sets up the real-time session window with demander, and service or the commodity of customization perhaps directly are provided for it under off-line state;
Step S25: the user can select to issue real-time consulting service demand information.Real-time requirement information comprises demander ID, title, requirement description, issuing time, price.Real-time requirement information is released incessantly, by the sequencing demonstration of time.
Further, to each bar real-time requirement information, the publisher can arrange the service reception condition, comprises ISP's grade and the quantity of reception customize services.Do not meet the grade condition, or customize services reached the situation of predetermined number, other users can not provide customize services to this demand information again.
Further, the ISP can be directly and demander set up real-time session, service or the commodity of customization perhaps are provided for it under the presence.
Step S26: set up the real-time Communication for Power session for supplier, the demander of consulting service, be convenient to both sides of supply and demand and carry out real-time information interchange, form of communication comprises picture and text and audio frequency and video.The secret that real-time session can only limit between the both sides of supply and demand exchanges, and also can allow the third party to add, but need to obtain the permission of demander before the third party adds.
Step S27: finish the customize services transaction.
The according to demand information of person issue and the interchange of real-time session of ISP with literal, picture, audio frequency and video digital information, is packaged as a customized file, provides this document to the user of specific ID.
Further, customized file comprises encryption section and open part, and the information of open part includes ISP ID, title, customization time, price, demander ID; Encryption section is displaying contents not, and the user who only meets demander ID condition just has the authority paying to download, and can open after the download.
Further, the ISP can be orientated several user ID simultaneously with customize services, and then the open partial information of customized file comprises a demander ID tabulation, shows simultaneously a plurality of demander ID, all users in demander ID tabulation have authority to pay and download the file of this customization.
Further, demander receives ISP's customized file information, can select to buy and download, and also can refuse to buy.When selecting to buy, the marked price by customize services deducts corresponding quantity of money from the demander account, and afterwards for ISP's account increases corresponding quantity of money, this service transacting state is labeled as successfully, and creates the evaluation and feedback window.If the demander refusal is bought, then this service transacting stops.
Further, each bar customize services all is provided with the timer of some durations, enters countdown from the customize services issue, if not Successful Transaction during timing, when then timing finished, this customize services will be deleted automatically.
Step S28: after transaction is finished, the feedback trading evaluation.
Demander is whenever finished the single purchase customize services, creates the window of evaluation and feedback, the ISP is estimated, the information of evaluation comprise favorable comment, in comment and differ from and comment, can input comment.
Further, no matter whether Successful Transaction to the data of demander, comprises demand issue number, buys the customize services number and add up.
Further, no matter whether Successful Transaction, to ISP's data, comprise number of times that customize services is provided, sell the customize services number of times, total evaluation number of times and good, in add up with the poor number of times of commenting.
To sum up, the invention provides a kind of internet trading system for network consulting service, system architecture is simple, and by simple, practical procedure information processing, improved the traditional mode of doing business of network consulting service, by customization and the directed network trading that consulting service Network Based are provided, not only realize personalized service, improve the quality of consulting service, and make network consulting service transacting have more confidence level, also can make the more network user join network consulting service market, promote the development of network consulting service industry.
The above only is preferred embodiment of the present invention, not in order to limiting the present invention, all any modifications of doing within the spirit and principles in the present invention, is equal to and replaces and improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1. an internet trading system that is used for network consulting service is characterized in that, described system comprises:
User management module is used for the supplier of network consulting service, the user profile of demander are managed, and the input of user's logon information and checking are provided;
The trade management module that links to each other with user management module, show the network consulting service that the supplier of all-network consulting service provides for classification, control is processed into the customized file that needs paying to download with the content customization of network consulting service, and the download of this customized file is provided after the demander paying is bought.
2. described internet trading system for network consulting service according to claim 1 is characterized in that, user management module comprises:
Log in administrative unit, be used for establishment and log in window, the input of user's logon information is provided;
Connect the authentication unit that logs in that logs in administrative unit, be used for user's logon information is verified;
Connect the account management unit log in administrative unit, be used for the personal account information of leading subscriber, and according to the balance amount information of the account network currency under the network trading Dynamic Maintenance relative users personal account between supplier and the demander.
3. described internet trading system for network consulting service according to claim 1 is characterized in that, trade management module comprises at least:
The classified service administrative unit is used for the network consulting information on services that supplier that classification shows the all-network consulting service provides, and provides an access entrance to the network consulting service of each classification;
Service customization transaction unit is used for the customization selection according to the supplier, and the customized file that the contents processing that the network consulting that control will provide is served becomes to need paying to download provides the download of this customized file after the demander paying is bought.
4. described internet trading system for network consulting service according to claim 3 is characterized in that, trade management module also comprise following at least one of them:
The non real-time Service Management unit of link sort Service Management unit is used for providing the demander of demand network consulting service to issue non real-time consulting service demand information;
The real time service administrative unit of link sort Service Management unit is used for providing the demander of demand network consulting service to issue real-time consulting service demand information.
5. described internet trading system for network consulting service according to claim 3 is characterized in that, trade management module also comprises:
The evaluation and feedback unit of Connection Service customization transaction unit is used for providing transaction record statistics and transaction to estimate to network trading between supplier, the demander.
6. according to claim 3 or 4 or 5 described internet trading systems for network consulting service, it is characterized in that, trade management module also comprises:
The real-time session unit of Connection Service customization transaction unit, be used for the demand information by the access consulting service according to the supplier, or demander access provides the classified information of network consulting service, is convenient to the real-time Communication for Power session that both sides link up transaction content for setting up between supplier and the demander.
7. described internet trading system for network consulting service according to claim 6 is characterized in that, or/and video communicates, and the access rights of the content of real-time Communication for Power session are set to secret by literal, picture, voice in the real-time Communication for Power session.
8. a network trading method that is used for network consulting service is characterized in that, described method comprises step:
The supplier of network consulting service, the user profile of demander are carried out login authentication;
Classification shows network consulting service and the needed consulting service demand information of demander that the supplier of all-network consulting service provides;
Control is processed into the customized file that needs paying to download with the content customization of network consulting service, this customized file of download after the demander paying is bought.
9. described network trading method for network consulting service according to claim 8 is characterized in that, also comprises step:
The real-time or non real-time consulting service demand information of demander issue of demand network consulting service is provided;
According to the demand information of supplier by the access consulting service, or demander access provides the classified information of network consulting service, is convenient to the real-time Communication for Power session that both sides link up transaction content for setting up between supplier and the demander.
10. according to claim 8 or 9 described network trading methods for network consulting service, it is characterized in that, also comprise step:
Provide transaction record statistics and transaction to estimate to network trading between supplier, the demander.
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| CN105577393B (en) * | 2014-10-07 | 2020-03-06 | 刘龙 | Instant communication charging system and method |
| CN104834696A (en) * | 2015-04-24 | 2015-08-12 | 百度在线网络技术（北京）有限公司 | Method and device for searching for private resources in computer equipment |
| CN104834696B (en) * | 2015-04-24 | 2019-03-26 | 百度在线网络技术（北京）有限公司 | A kind of method and apparatus for searching for private privileges in computer equipment |
| CN107862569A (en) * | 2017-10-31 | 2018-03-30 | 北京知果科技有限公司 | Intellectual property broker method of servicing, device and server |
| CN108053091A (en) * | 2017-11-04 | 2018-05-18 | 李筑 | The method of commerce of professional consultation service |
| CN108038606A (en) * | 2017-12-06 | 2018-05-15 | 企创创（广州）科技有限公司 | A kind of Consultancy for Enterprise Management service system based on internet |
| CN108471410A (en) * | 2018-03-16 | 2018-08-31 | 邱金木 | A kind of service system and method for servicing |
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