CN111311829A - Order information processing method, beverage machine control method and order generation method - Google Patents

Order information processing method, beverage machine control method and order generation method Download PDF

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Publication number
CN111311829A
CN111311829A CN201811520778.XA CN201811520778A CN111311829A CN 111311829 A CN111311829 A CN 111311829A CN 201811520778 A CN201811520778 A CN 201811520778A CN 111311829 A CN111311829 A CN 111311829A
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information
machine
cup
state information
beverage
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尹明光
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Beijing Lipper Shiyun Intelligent Technology Co ltd
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Beijing Lipper Shiyun Intelligent Technology Co ltd
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Priority to CN201811520778.XA priority Critical patent/CN111311829A/en
Publication of CN111311829A publication Critical patent/CN111311829A/en
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F13/00Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs
    • G07F13/10Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs with associated dispensing of containers, e.g. cups or other articles
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders

Abstract

The invention discloses an order information processing method, a drink machine control method and an order generating method. Wherein, the method comprises the following steps: the processing method of the order information comprises the following steps: receiving order information sent by a terminal device, wherein the order information indicates drinks ordered by a user and provided by a drink machine; sending the order information to the beverage machine; sending inquiry information whether the user needs the cup or not to the terminal equipment; receiving confirmation information whether the user needs the cup from the terminal equipment; and sending the confirmation information to the beverage machine. The invention solves the technical problem of controlling the beverage machine by the cup dropping machine.

Description

Order information processing method, beverage machine control method and order generation method
Technical Field
The invention relates to the technical field of automatic vending, in particular to an order information processing method, a drink machine control method and an order generating method.
Background
A Vending Machine (VEM) is a Machine that can automatically dispense money according to the money put in. The vending machine is a common commercial automation device, is not limited by time and place, can save manpower and is convenient for transaction. Is a brand new commercial retail form, also called a micro supermarket with 24-hour business. At present, the common domestic vending machines are divided into four types: beverage vending machines, food vending machines, integrated vending machines, cosmetic vending machines, and the like. With the advancement of science and technology, vending machines are becoming more convenient and diversified, and particularly, beverage vending machines are the most common and most common ones. The beverage vending machine has come out many new forms, namely the beverage machine that sells scattered liquid such as coffee or milk tea, places the cup outside the beverage machine at first, and the user gets the cup by oneself according to the demand, receives the liquid that the beverage machine flows out, but has a drawback just like this the uncontrollable nature of cup, causes the loss of trade company. Subsequently, a cup falling mechanism is arranged in the beverage machine, so that the problem of cup controllability is solved, but the beverage machine is limited in space, enough space is needed for placing beverages, and cups are needed to be placed, so that the cups capable of being placed are limited. However, there is a disadvantage that if a cup needs to be added, the whole beverage machine needs to be opened to add the cup, which causes inconvenience in maintenance of the beverage machine and the cup dropping device. The cup dropping mechanism needs to be separated from the beverage machine to form the cup dropping machine, so that more beverages can be placed in the beverage machine, and the cup dropping machine has an independent space for placing more cups. Moreover, the cup dropping machine and the beverage machine exist independently, which is beneficial to independent maintenance of the cup dropping machine and the beverage machine. However, the existing beverage machines on the market can not be connected with the cup dropping machine, and a method for controlling the cup dropping machine by using a controllable method does not exist.
In view of the above problems, no effective solution has been proposed.
Disclosure of Invention
The embodiment of the invention provides an order information processing method, a beverage machine control method and an order generating method, which are used for at least solving the technical problem of controlling a beverage machine by a cup dropping machine.
According to an aspect of an embodiment of the present invention, there is provided a beverage machine control method, including: receiving order information from the terminal device, wherein the order information indicates a beverage ordered by the user; sending the order information to the beverage machine; and receiving confirmation information from the terminal device, the confirmation information indicating whether the user needs the cup to drink the beverage. By the method, the cup dropping machine receives order information sent by the server, wherein the order information can comprise information such as beverage volume, beverage type and the like; then the cup dropping machine sends the order information to the beverage machine; and the server sends the confirmation information of whether the user needs the cup to the cup dropping machine. If the user needs the cup, the cup dropping machine executes the cup dropping action and sends the information of the beverage to the beverage machine; if the user does not need the cup, the cup dropping machine directly sends out the information of the beverage to the beverage machine, the sensor is installed in advance at the beverage outlet of the beverage machine, and the cup is sensed to flow out corresponding beverage after receiving the information of the beverage discharged from the cup dropping machine. Meanwhile, the beverage machine is controlled by the cup dropping machine, the beverage machines in the current market are all internally provided with cup dropping systems, the cup dropping systems are arranged in the beverage machines and occupy the internal space of the beverage machines, and if problems occur, the beverage machines are opened completely for maintenance, so that inconvenience is caused; if the independent cup dropping machine is independent outside, a method for controlling the beverage machine through the cup dropping machine does not exist in the current market, the method realizes the control of the beverage machine through the cup dropping machine, and the application of the beverage machine and the cup dropping machine is convenient.
According to another aspect of the embodiment of the invention, an order information processing method is provided, which includes receiving order information sent by a terminal device, wherein the order information indicates drinks ordered by a user; sending the order information to a cup dropping machine; sending inquiry information whether the user needs the cup or not to the terminal equipment; receiving confirmation information whether the user needs the cup from the terminal equipment; and sending the confirmation information to the cup dropping machine. In the embodiment of the invention, the server is adopted to send the received user order information to the beverage machine, then sending inquiry information of whether the user needs the cup or not to the user, receiving confirmation information of whether the user needs the cup or not, and sending the confirmation information to the beverage machine, according to the demands of users, the order is finished, the traditional beverage machine directly puts out the cup and the beverage according to the order, the users can not use the cup, the user order processing method can select whether the cup is needed or not according to the needs of the user, thus saving the use of the disposable cup, realizing the mode of free selection for the user, achieving the aim of dropping the cup according to the requirement of the user by the method, thereby realized falling the technical effect of cup according to user's instruction, and then solved the technical problem of falling the cup machine control drink machine.
According to another aspect of the embodiments of the present invention, there is provided an order information processing apparatus, including: the order receiving module is used for receiving order information sent by the terminal equipment, wherein the order information indicates drinks ordered by a user; the first sending module is used for sending the order information to the cup dropping machine; the inquiry module is used for sending inquiry information whether the user needs the cup or not to the terminal equipment; the confirmation information receiving module is used for receiving confirmation information whether the user needs the cup from the terminal equipment; and the second sending module is used for sending the confirmation information to the cup dropping machine.
In another aspect of the present application, there is also provided an order generating apparatus, including: the instruction receiving module is used for receiving an input ordering instruction, wherein the ordering instruction instructs a user to order the beverage of the beverage machine; the order generating module is used for generating corresponding order information according to the order instruction and sending the order information to the server; the third receiving module is used for receiving inquiry information of whether the user needs the cup or not from the server and displaying the inquiry information; the fourth receiving module is used for receiving the input confirmation instruction, wherein the confirmation instruction is used for indicating whether the user needs the cup or not; and the third sending module is used for generating corresponding confirmation information according to the confirmation instruction and sending the confirmation information to the server.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:
fig. 1 is a block diagram of a hardware configuration of a computer terminal (or mobile device) for implementing an order information processing method;
FIG. 2 is a diagram illustrating a hardware implementation environment of a method for order information processing, cup drop control and order generation according to an embodiment of the invention;
FIG. 3 is a flow chart of a method for controlling a beverage dispenser according to an embodiment of the present invention;
FIG. 4 is a flow diagram of a method for processing order information according to an embodiment of the invention;
FIG. 5 is a flow diagram of an order generation method according to an embodiment of the invention;
fig. 6 is a structural frame diagram of an order information processing apparatus according to an embodiment of the present invention;
FIG. 7 is a structural frame diagram of a drink machine control module according to an embodiment of the present invention; and
FIG. 8 is a block diagram of an order generation module according to an embodiment of the invention.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
First, some terms or terms appearing in the description of the embodiments of the present application are applicable to the following explanations:
example 1
There is also provided, in accordance with an embodiment of the present invention, a method embodiment of order information processing, beverage machine control, and order generation, it being noted that the steps illustrated in the flowchart of the drawings may be performed in a computer system, such as a set of computer-executable instructions, and that while a logical order is illustrated in the flowchart, in some cases the steps illustrated or described may be performed in an order different than here.
The method provided by the first embodiment of the present application may be executed in a mobile terminal, a computer terminal, or a similar computing device. Fig. 1 shows a hardware block diagram of a computer terminal (or mobile device) for implementing the method of order information processing, beverage machine control and order generation. As shown in fig. 1, the computer terminal 10 (or mobile device 10) may include one or more (shown as 102a, 102b, … …, 102 n) processors 102 (the processors 102 may include, but are not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA, etc.), a memory 104 for storing data, and a transmission device 106 for communication functions. Besides, the method can also comprise the following steps: a display, an input/output interface (I/O interface), a Universal Serial Bus (USB) port (which may be included as one of the ports of the I/O interface), a network interface, a power source, and/or a camera. It will be understood by those skilled in the art that the structure shown in fig. 1 is only an illustration and is not intended to limit the structure of the electronic device. For example, the computer terminal 10 may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.
It should be noted that the one or more processors 102 and/or other data processing circuitry described above may be referred to generally herein as "data processing circuitry". The data processing circuitry may be embodied in whole or in part in software, hardware, firmware, or any combination thereof. Further, the data processing circuit may be a single stand-alone processing module, or incorporated in whole or in part into any of the other elements in the computer terminal 10 (or mobile device). As referred to in the embodiments of the application, the data processing circuit acts as a processor control (e.g. selection of a variable resistance termination path connected to the interface).
The memory 104 may be used to store software programs and modules of application software, such as program instructions/data storage devices corresponding to the order information processing method in the embodiment of the present invention, and the processor 102 executes various functional applications and data processing by running the software programs and modules stored in the memory 104, that is, implementing the above-mentioned order information processing, beverage machine control, and order generation method. The memory 104 may include high speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory located remotely from the processor 102, which may be connected to the computer terminal 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The transmission device 106 is used for receiving or transmitting data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of the computer terminal 10. In one example, the transmission device 106 includes a Network adapter (NIC) that can be connected to other Network devices through a base station to communicate with the internet. In one example, the transmission device 106 can be a Radio Frequency (RF) module, which is used to communicate with the internet in a wireless manner.
The display may be, for example, a touch screen type Liquid Crystal Display (LCD) that may enable a user to interact with a user interface of the computer terminal 10 (or mobile device).
Under the above operating environment, the present application also provides a hardware implementation environment of the order information processing and beverage machine control method and the order generation method shown in fig. 2. Fig. 2 is a schematic diagram of a hardware implementation environment of an order information processing method, a beverage machine control method, and an order generation method according to a first embodiment of the present invention. Referring to fig. 2, the system includes a beverage maker 210, a cup dropping machine 220, a terminal device 240, and a server 230. Wherein the user generates order information through the terminal device 240 and transmits the generated order information to the server 230 through the network. The server 230 receives order information from the terminal device 240 through a network. The cup dropping machine 220 receives and sends the instruction from the server 230, and the cup dropping machine 220 receives the information confirming that the cup is needed, which is sent from the terminal device 240 by the server 230, and performs cup dropping. The terminal device 240 may be an App on a mobile phone, or may be a display screen set by the beverage machine 210, and a user may place an order through the display screen.
The hardware structure shown in fig. 1 is applicable to the server 230, the beverage machine 210, the terminal device 240, and the cup dropping machine 220.
In the foregoing operating environment, the present application provides an order information processing method as described in fig. 3, where the method is implemented in the cup dropping machine 220 in fig. 2, and as shown in fig. 3, the method includes:
step 310: receiving order information from a server, wherein the order information indicates a beverage ordered by a user;
step 320: sending the order information to the beverage machine; and
step 330: receiving confirmation information from the server, the confirmation information indicating whether the user needs the cup to drink the beverage.
Specifically, referring to fig. 2, the cup dropping machine 220 receives order information issued by the server 230 by the above-described method. The order information comprises information such as beverage volume and beverage type. The cup dropping machine 220 then sends the order information to the drink machine 210. The server 230 sends confirmation information received from the user's terminal device 240 as to whether the user needs a cup to the cup dropping machine 220. If the user needs a cup, the cup dropping machine 220 performs a cup dropping action and the cup dropping machine 220 sends out order information to the drink machine 210. If the user does not require a cup, the cup dropping machine 220 sends the user's order information directly to the beverage machine 210. The inductor is pre-installed at the beverage outlet of the beverage machine 210, and after the beverage machine 210 receives the order information sent by the cup dropping machine 220, and the inductor induces the cup, the beverage machine 210 outputs the beverage corresponding to the order information.
The beverage machines 210 on the market at present are all provided with cup falling devices inside the system, and occupy the internal space of the beverage machine. Meanwhile, if a problem occurs or a cup is added, the cup needs to be opened completely for maintenance or adding, which causes inconvenience. If the cup dropping machine 220 is independently arranged, no method is available in the market at present for enabling the cup dropping machine 220 to control the beverage machine, the application of the beverage machine 210 and the cup dropping machine 220 is facilitated by mainly solving the problem that the cup dropping machine 220 controls the beverage machine 210, and meanwhile, the cup dropping machine 220 is controlled for the beverage machine 210.
It should be noted that, by the above method, the cup dropping machine 220 can control the beverage machine 210. Meanwhile, a control system can be installed on the cup dropping machine 220 for controlling the beverage machine 210, which is equivalent to adding a hardware device to the beverage machine 210. A control program can be added to the cup dropping machine 220 to realize functions such as control of the beverage machine 210.
In the foregoing operating environment, the present application provides an order information processing method as described in fig. 4, where the method operates in the server 230 in fig. 2, and as shown in fig. 4, the method includes:
step 410: receiving order information sent by the terminal equipment, wherein the order information indicates drinks ordered by a user;
step 420: sending the order information to a cup dropping machine;
step 430: sending inquiry information whether the user needs the cup or not to the terminal equipment;
step 440: receiving confirmation information whether the user needs the cup from the terminal equipment; and
step 450: and sending the confirmation information to the cup dropping machine.
Specifically, referring to fig. 2, the server 230 receives order information from the user being the terminal device 240, and transmits the received user order information to the cup dropping machine 220. The server 230 then sends out a query message to the user's terminal device 240 whether a cup is needed. The server 230 receives confirmation information whether the cup is needed or not from the terminal device 240. Finally, the server 230 sends a confirmation message to the cup dropping machine 220. By the method, the order is completed according to the requirements of the user.
The conventional beverage dispenser 210 dispenses cups and beverages directly according to orders, and the user cannot use his/her cup. In the user order processing method of the present application, the server 230 sends the inquiry information of whether the cup is needed to the terminal device 240 of the user, and the user confirms the inquiry information through the terminal device 240. The server 230 sends the user order information to the cup dropping machine 220. The cup dropping machine 220 drops the cup according to the confirmation information whether the cup is needed or not sent by the server 220. And the cup dropping machine 220 sends the order information to the beverage machine 210, and the beverage machine 210 outputs the corresponding beverage. The user can select whether to need the cup according to the requirement, so that the use of the disposable cup can be saved, and the free selection of the user can be realized. And simultaneously realizes the function of controlling the beverage machine 210 by the cup dropping machine 220.
Preferably, in the order processing method, first abnormality information is received from the beverage machine, and the first abnormality information includes first operating state information related to an operating state of the beverage machine detected by a plurality of first sensors installed in the beverage machine in advance; determining the abnormal reason of the beverage machine through a preset data analysis model based on the first running state information; and sending the abnormal reason of the drink machine to the terminal equipment.
The first sensor detects first operational status information of the beverage maker 210. First, the server 230 receives first operation state information detected by a first sensor in the beverage maker 210. Then, the server 230 analyzes the first operation state information through a preset data analysis model to determine the cause of the abnormality. And finally, sending the abnormal reason to the terminal equipment. Through this kind of mode, the monitoring falls the cup machine running condition to guarantee drink machine normal operating, and can find the fault point fast when breaking down, be convenient for maintain.
Specifically, referring to fig. 2, the present embodiment is provided with a plurality of first sensors in the beverage maker 210, for detecting first operation state information of the beverage maker 210. The first sensor transmits the detected first operation state information to the server 230. The server 230 determines the cause of the abnormality from the analysis by a preset data analysis model, and transmits the cause of the abnormality to the terminal device 240. The maintenance personnel or the user can receive the prompt of the abnormal reason through the terminal device 240, the maintenance personnel can quickly find the fault point according to the abnormal reason so as to maintain the fault point, and the user can also select other machines according to the prompt of the abnormal reason.
In this way, the server 230 monitors the operation status of the beverage maker 210 to ensure the normal operation of the beverage maker 210, and can prompt a user or a maintenance person to quickly find a fault point through the terminal device 240 when a fault occurs, thereby facilitating maintenance; while informing the user of the real-time information of the beverage maker 210.
Preferably, in the order processing method, the operation of determining the abnormal cause of the beverage machine through a preset data analysis model based on the first operating state information includes: respectively carrying out first parameter matching on the first running state information and a plurality of preset first reference state information, wherein the plurality of first reference state information respectively correspond to the preset abnormal reasons of the beverage machine; determining first reference state information closest to the first operation state information according to the result of the first parameter matching; and acquiring an abnormal reason corresponding to the determined first reference state information as the abnormal reason of the beverage machine.
Specifically, referring to fig. 2, in the server 230, the received first operating status information is respectively matched with a plurality of set first reference status information by a first parameter, where each first reference status information corresponds to an abnormal cause of the beverage machine 210. Therefore, the abnormal reason corresponding to the first reference state information, that is, the current abnormal reason of the beverage machine 210, can be determined according to the matching result. Therefore, the reason for the abnormality of the beverage machine 210 can be analyzed more accurately in a parameter matching mode.
Preferably, in the order processing method, the first operation state information includes a plurality of first operation parameters detected by a plurality of first sensors. And each of the plurality of first reference state information includes a plurality of first reference state parameters. Wherein the first parameter matching is performed according to the following formula:
Figure BDA0001903174010000101
wherein k issRepresenting the result of a first parameter matching of the first operating status information with the s-th first reference status information, aiI-th first operating parameter, b, representing first reference state informationsiAn ith first reference parameter representing an s-th first reference state information.
As shown in table 1, a plurality of first reference state information is preset in the server 230, wherein each first reference state information includes a plurality of first reference parameters. For example, the 1 st first reference state information includes a plurality of first reference parameters b11、b12、b13...b1n(ii) a The 2 nd first reference state information includes a plurality of first reference parameters b21、b22、b23...b2n(ii) a And so on, the s-th first reference state information comprises a plurality of first reference parameters bs1、bs2、bs3...bsn. And each piece of first reference state information corresponds to a preset abnormal reason of the beverage machine.
The first operating state information received by the server 230 includes a plurality of first operating parameters a detected by a plurality of first sensors1、a2、……an. Accordingly, using the above formula, the server 230 matches the plurality of first operation parameters with the first reference parameters included in the respective first reference state information, respectively, to calculate a plurality of matching results, i.e., ksThe value is obtained. The server 230 then compares the plurality of ksValue, determine ksThe abnormal reason corresponding to the first reference state information with the minimum value is the abnormal reason of the beverage machine. The reason for the abnormality is sent to the terminal device 240, and the monitoring of the beverage dispenser 210 is completed.
TABLE 1
Figure BDA0001903174010000111
Therefore, in the embodiment, the matching result between the first operating state information and the plurality of first reference state information is obtained in a parameter matching mode, so that the result of parameter matching is more accurate. Due to this formula, the distance between the first operating condition information and the plurality of first reference condition information is expressed by taking the sum of the squares of the differences of the first operating parameter and the first reference parameter. Compared with other matching modes, the matching result is more accurate.
Preferably, in the order processing method, second abnormality information is received from the cup dropping machine, and the second abnormality information includes second operating state information related to an operating state of the cup dropping machine detected by a plurality of second sensors mounted in advance in the cup dropping machine; determining the abnormal reason of the cup dropping machine through a preset data analysis model based on the second running state information; and sending the abnormal reason of the cup dropping machine to the terminal equipment. And the second sensor detects second running state information of the cup dropping machine, determines the abnormal reason of the second running state information through a preset data analysis model, and sends the abnormal reason to the terminal equipment.
Specifically, referring to fig. 2, the present embodiment is provided with a plurality of second sensors in the cup dropping machine 220, for detecting second operation state information of the cup dropping machine 220. The second sensor transmits the detected second operation state information to the server 230. The server 230 determines the cause of the abnormality through a preset data analysis model and transmits the cause of the abnormality to the terminal device 240. The maintenance personnel or the user can receive the prompt of the abnormal reason through the terminal device 240, the maintenance personnel can quickly find the fault point according to the abnormal reason so as to maintain the fault point, and the user can also select other machines according to the prompt of the abnormal reason.
In this way, the server 230 monitors the operation status of the cup dropping machine 220 to ensure that the cup dropping machine 220 operates normally, and can quickly find out a fault point when a fault occurs, thereby facilitating maintenance; while informing the user of real-time information of the cup dropping machine 220.
Preferably, in the order processing method, the operation of determining the cause of the abnormality of the cup dropping machine through a preset data analysis model based on the second operation state information includes: respectively carrying out second parameter matching on the second running state information and a plurality of preset second reference state information, wherein the plurality of second reference state information respectively correspond to the preset abnormal reasons of the cup dropping machine; determining second reference state information closest to the second operation state information according to the result of the second parameter matching; and acquiring an abnormal reason corresponding to the determined second reference state information as an abnormal reason of the cup dropping machine.
Specifically, referring to fig. 2, in the server 230, the received second operation state information is respectively matched with a plurality of set second reference state information by a first parameter, where each second reference state information corresponds to an abnormal cause of the cup dropping machine 220. Therefore, the abnormal cause corresponding to the second reference state information, that is, the abnormal cause of the cup dropping machine 220, can be determined according to the matching result. Therefore, the reason for the abnormality of the cup dropping machine 210 can be analyzed more accurately in a parameter matching mode.
Preferably, in the order processing method, the second operation state information includes a plurality of second operation parameters detected by a plurality of second sensors. And each of the plurality of second reference state information includes a plurality of second reference state parameters. The second parameter matching is performed according to the following formula:
Figure BDA0001903174010000131
wherein HmA result of a second parameter matching of the second operating state information with the mth second reference state information, crAn r-th second operating parameter, d, representing second reference state informationmrAn r-th second reference parameter representing an m-th second reference state information.
As shown in table 2, a plurality of second reference state information is preset in the server 230, wherein each second reference state information includes a plurality of second reference parameters. For example, the 1 st second reference state information includes a plurality of second reference parameters d11、d12、d13...d1n(ii) a The 2 nd second reference state information includes a plurality of second reference parameters d21、d22、d23...d2n(ii) a By analogy, the kthThe two-reference state information comprises a plurality of second reference parameters dm1、dm2、dm3...dmn. And each second reference state information corresponds to a preset abnormal reason of the beverage machine.
The second operation state information received by the server 230 includes a plurality of second operation parameters c detected by a plurality of second sensors1、c2、……cn. Accordingly, using the above formula, the server 230 matches the plurality of second operation parameters with the second reference parameters included in the respective second reference state information, respectively, to calculate a plurality of matching results, i.e., HmThe value is obtained. Server 230 then compares the plurality of HsmValue, determine HmAnd the abnormal reason corresponding to the second reference state information with the minimum value is the most approximate abnormal reason, namely the abnormal reason of the beverage machine. The reason for the abnormality is sent to the terminal device 240, and the cup dropping machine 220 is monitored.
TABLE 2
Figure BDA0001903174010000132
Figure BDA0001903174010000141
Therefore, in the embodiment, the matching result between the second running state information and the plurality of second reference state information is obtained in a parameter matching mode, so that the result of parameter matching is more accurate. Due to this formula, the distance between the second operating condition information and the plurality of second reference condition information is expressed by taking the sum of the squares of the differences of the second operating parameter and the second reference parameter. Compared with other matching modes, the matching result is more accurate.
Preferably, in the order processing method, a first remaining quantity is received from the beverage machine, wherein the first remaining quantity represents the quantity of the beverage remaining in the beverage machine; receiving a second remaining quantity from the cup dropping machine, wherein the second remaining quantity represents a quantity of cups remaining in the cup dropping machine; and transmitting the first residual quantity and the second residual quantity to the terminal equipment.
Specifically, referring to fig. 2, by this method, the server 230 can monitor the condition of the remaining beverages in the beverage machine 210 at any time, and the maintenance personnel can add the beverages in the beverage machine 210 according to the condition, so as to ensure that the remaining beverages in the beverage machine 210 can meet the requirements of the user. The server 230 may also monitor the number of remaining cups in the cup dropping machine 220, and a manager may supplement the cups in the cup dropping machine 220 in time according to the number of the remaining cups, so as to ensure that the number of the remaining cups can meet the requirements of the user. The user can also know the number of the remaining beverages and the remaining cups of each beverage machine 210 and cup dropping machine 220, and select the beverage and cup dropping machine according to the needs of the user. For example, if the a-user pre-purchases 5 drinks. The a-subscriber knows that there are 3 beverage machines available for purchase nearby through the terminal device 240, and that there is less than 5 cups of beverage remaining in one of the beverage machines, and more than 5 cups of beverage remaining in the cup dropping machine. The user can know the conditions of the nearby beverage machines 210 and the cup dropping machine 220 in advance, and select which beverage machine 210 to go according to the requirement. And good shopping experience is brought to the user.
In the foregoing operating environment, the present application provides an order generating method as described in fig. 5, where the method operates in the terminal device 240 in fig. 2, and fig. 5 shows:
step 510: receiving an input ordering instruction, wherein the ordering instruction instructs a user to order a beverage of the beverage machine;
step 520: generating corresponding order information according to the order instruction, and sending the order information to a server;
step 530: receiving inquiry information of whether a user needs a cup from a server and displaying the inquiry information;
step 540: receiving an input confirmation instruction, wherein the confirmation instruction is used for indicating whether the user needs the cup; and
step 550: and generating corresponding confirmation information according to the confirmation instruction, and sending the confirmation information to the server.
Specifically, referring to fig. 2, the terminal device 240 receives an order input instruction from a user, and generates corresponding order information according to the order instruction. An inquiry message of whether the cup is needed is sent from the server 230 to the terminal device 240, and the terminal device 240 replies a confirmation message of whether the cup is needed to the server 230. And then the user selects whether the cup is needed or not, and inputs a confirmation instruction, wherein the confirmation instruction is used for indicating whether the user needs the cup or not, and confirmation information is generated and sent to the server. By the method, the user can independently place an order, and the user can select whether to need the cup according to the requirement, so that the user can use the cup, and the use of the disposable cup is saved. The user side can register an account by using the mobile phone number, the face can be bound, and the next login can be realized by direct face recognition. The user side can be a mobile App and can also be provided with an operation interface on the beverage machine.
It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present invention is not limited by the order of acts, as some steps may occur in other orders or concurrently in accordance with the invention. Further, those skilled in the art should also appreciate that the embodiments described in the specification are preferred embodiments and that the acts and modules referred to are not necessarily required by the invention.
Through the above description of the embodiments, those skilled in the art can clearly understand that the method according to the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but the former is a better implementation mode in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, or a network device) to execute the method according to the embodiments of the present invention.
Example 2
According to an embodiment of the present invention, there is also provided a cup dropping machine control device for implementing the beverage machine control method, as shown in fig. 6, the device includes:
a first receiving module 610, configured to receive order information from a terminal device, where the order information indicates a beverage ordered by a user;
the order sending module 620 is used for sending the order information to the beverage machine; and
and the confirmation information sending module 630 is configured to receive confirmation information from the terminal device, where the confirmation information indicates whether the user needs to drink the beverage from the cup.
By the device, the cup dropping machine receives order information sent by the server through the first receiving module 610, and the order information can protect the volume of the beverage, the type of the beverage and the like; the order sending module 620 sends the order information to the beverage machine; the confirmation information sending module 630 sends the confirmation information of whether the user needs the cup to the cup dropping machine. If the user needs the cup, the cup dropping machine executes the cup dropping action and sends the information of the beverage to the beverage machine; if the user does not need the cup, the cup dropping machine directly sends out the information of the beverage to the beverage machine, the sensor is installed in advance at the beverage outlet of the beverage machine, and the cup is sensed to flow out corresponding beverage after receiving the information of the beverage discharged from the cup dropping machine. The control of the cup falling machine to the beverage machine is realized.
According to an embodiment of the present invention, there is also provided an order information processing apparatus for implementing the order information processing method, as shown in fig. 7, the apparatus including:
the order receiving module 710 is configured to receive order information sent by the terminal device, where the order information indicates a beverage ordered by the user and provided by the beverage machine;
the first sending module 720 is used for sending the order information to the cup dropping machine;
the inquiry module 730 is used for sending inquiry information whether the user needs the cup or not to the terminal equipment;
a confirmation information receiving module 740 for receiving confirmation information whether the user needs the cup from the terminal device; and
and a second sending module 750, configured to send the confirmation information to the cup dropping machine.
Through the above devices, the first sending module 720 sends the received user order information to the cup dropping machine 220. The inquiry module 730 then sends out an inquiry message to the user's terminal device 240 whether a cup is needed. The confirmation information receiving module 740 receives confirmation information of whether the cup is needed or not from the user's terminal number hebei 240. Finally, the second sending module 750 sends the confirmation message to the cup dropping machine 220. Through the device, orders are completed according to the requirements of users, the conventional beverage machine 210 directly puts cups and beverages according to the orders of the users, and the users cannot use the cups, but according to the user order processing method, the user order information is sent to the cup dropping machine, the cup dropping machine drops the cups according to the confirmation information of whether the cups are needed, the cup dropping machine sends the order information to the beverage machine, the beverage machine puts out corresponding beverages, and the users can select whether the cups are needed according to the needs, so that the use of disposable cups can be saved, and the users can realize free selection; meanwhile, the function of controlling the drink by the cup dropping machine is realized.
Preferably, the above apparatus comprises: the beverage machine comprises a first abnormal information receiving module, a second abnormal information receiving module and a control module, wherein the first abnormal information receiving module is used for receiving first abnormal information from the beverage machine, and the first abnormal information comprises first running state information which is detected by a plurality of sensors which are installed in the beverage machine in advance and is related to the running state of the beverage machine; the first data analysis module is used for determining the abnormal reason of the beverage machine through a preset data analysis model based on the first abnormal information; and the third sending module is used for sending the abnormal reason of the beverage machine to the terminal equipment.
Preferably, in the above apparatus, the first data submodule includes: the first matching unit is used for performing first parameter matching on the first running state information and a plurality of preset first reference state information respectively, wherein the plurality of first reference state information respectively correspond to the preset abnormal reasons of the beverage machine; a first determining unit, configured to determine, according to a result of the first parameter matching, first reference state information that is closest to the first operating state information; and a first obtaining unit, which is used for obtaining the abnormal reason corresponding to the determined first reference state information as the abnormal reason of the beverage machine.
Preferably, in the above apparatus, the first operating condition information includes a plurality of first operating parameters detected by a plurality of first sensors, and each of the plurality of first reference condition information includes a plurality of first reference condition parameters, wherein the first matching unit includes a first matching subunit operable to perform the first parameter matching according to the following formula:
Figure BDA0001903174010000181
wherein k issRepresenting the result of a first parameter matching of the first operating status information with the s-th first reference status information, aiI-th first operating parameter, b, representing first reference state informationsiAn ith first reference parameter representing an s-th first reference state information.
Preferably, the apparatus includes a second abnormal information receiving module, configured to receive second abnormal information from the cup dropping machine, where the second abnormal information includes second operating state information related to an operating state of the cup dropping machine, detected by a plurality of sensors pre-installed in the cup dropping machine; the second data analysis module is used for determining the abnormal reason of the cup dropping machine through a preset data analysis model based on the second abnormal information; and the fourth sending module is used for sending the abnormal reason of the cup dropping machine to the terminal equipment.
Preferably, in the above apparatus, the second data analysis module includes: the second matching unit is used for performing second parameter matching on the second running state information and a plurality of preset second reference state information respectively, wherein the plurality of second reference state information respectively correspond to the preset abnormal reasons of the cup dropping machine; a second determining unit, configured to determine, according to a result of the second parameter matching, second reference state information that is closest to the second operating state information; and a second acquisition unit that acquires the abnormality cause corresponding to the determined second reference state information as an abnormality cause of the cup dropping machine.
Preferably, in the above apparatus, the second operation state information includes a second operation state information setA plurality of second operating parameters detected by the plurality of second sensors, and each of the plurality of second reference state information includes a plurality of second reference state parameters, wherein the second matching unit includes a second matching subunit for performing the second parameter matching according to the following formula:
Figure BDA0001903174010000191
wherein HmA result of a second parameter matching of the second operating state information with the mth second reference state information, crAn r-th second operating parameter, d, representing second reference state informationmrAn r-th second reference parameter representing an m-th second reference state information.
Preferably, in the above apparatus, the beverage machine remaining amount receiving module is configured to receive a first remaining amount from the beverage machine, where the first remaining amount indicates the amount of each beverage remaining in the beverage machine; the cup dropping machine residual receiving module is used for receiving a second residual quantity from the cup dropping machine, wherein the second residual quantity represents the quantity of the cups remained in the cup dropping machine; a sending unit, configured to send the first remaining number and the second remaining number to the terminal device.
Preferably, the above apparatus further comprises: a second receiving module for receiving the first remaining quantity from the beverage machine, wherein the first remaining quantity represents the quantity of the various beverages remaining in the beverage machine; a third receiving module for receiving a second remaining quantity from the cup dropping machine, wherein the second remaining quantity represents the quantity of cups remaining in the cup dropping machine; and the residual information sending module is used for sending the first residual quantity and the second residual quantity to the terminal equipment.
According to an embodiment of the present invention, there is also provided an order generating apparatus for implementing the order generating method, as shown in fig. 8, the apparatus includes:
an order receiving module 810 for receiving an input ordering instruction, wherein the ordering instruction instructs a user to order a beverage of the beverage machine;
the order generation module 820 is used for generating corresponding order information according to the order instruction and sending the order information to the server;
a third receiving module 830 for receiving the query information of whether the user needs the cup from the server and displaying the query information;
a fourth receiving module 840, configured to receive an input confirmation instruction, where the confirmation instruction is used to indicate whether the user needs a cup; and
and a third sending module 850, configured to generate corresponding confirmation information according to the confirmation instruction, and send the confirmation information to the server.
Example 3
The embodiment of the invention also provides a storage medium. Optionally, in this embodiment, the storage medium may be configured to store program codes executed by the method for processing order information, controlling cup dropping and generating an order provided in the first embodiment.
Optionally, in this embodiment, the storage medium may be located in any one of computer terminals in a computer terminal group in a computer network, or in any one of mobile terminals in a mobile terminal group.
Optionally, in this embodiment, the storage medium is configured to store program code for performing the following steps: according to an aspect of an embodiment of the present invention, there is provided a beverage machine control method, including: receiving order information from a server, wherein the order information indicates a beverage ordered by a user; sending the order information to the beverage machine; and receiving confirmation information from the server, the confirmation information indicating whether the user needs the cup to drink the beverage.
According to another aspect of the embodiments of the present invention, there is provided a method for processing order information, including: receiving order information sent by the terminal equipment, wherein the order information indicates drinks ordered by a user; sending the order information to a cup dropping machine; sending inquiry information whether the user needs the cup or not to the terminal equipment; receiving confirmation information whether the user needs the cup from the terminal equipment; and sending the confirmation information to the cup dropping machine.
Optionally, the method further includes: receiving first abnormality information from a beverage machine, the first abnormality information including first operating state information related to an operating state of the beverage machine detected by a plurality of first sensors pre-installed in the beverage machine; determining the abnormal reason of the beverage machine through a preset data analysis model based on the first running state information; and sending the abnormal reason of the drink machine to the terminal equipment.
Optionally, the method, based on the first operating state information, determines, through a preset data analysis model, an operation of an abnormal cause of the beverage machine, and includes: respectively carrying out first parameter matching on the first running state information and a plurality of preset first reference state information, wherein the plurality of first reference state information respectively correspond to the preset abnormal reasons of the beverage machine; determining first reference state information closest to the first operation state information according to the result of the first parameter matching; and acquiring an abnormal reason corresponding to the determined first reference state information as the abnormal reason of the beverage machine.
Optionally, in the method, the first operating condition information includes a plurality of first operating parameters detected by a plurality of first sensors, and each of the plurality of first reference condition information includes a plurality of first reference condition parameters, wherein the first parameter matching is performed according to the following formula:
Figure BDA0001903174010000211
wherein k issRepresenting the result of a first parameter matching of the first operating status information with the s-th first reference status information, aiI-th first operating parameter, b, representing first reference state informationsiAn ith first reference parameter representing an s-th first reference state information.
Optionally, the method further includes: receiving second abnormality information from the cup dropping machine, the second abnormality information including second operating state information related to an operating state of the cup dropping machine detected by a plurality of second sensors installed in advance in the cup dropping machine; determining the abnormal reason of the cup dropping machine through a preset data analysis model based on the second running state information; and sending the abnormal reason of the cup dropping machine to the terminal equipment.
Optionally, the method, based on the second operating state information, of determining an operation of a cause of the abnormality of the cup dropping machine through a preset data analysis model, includes: respectively carrying out second parameter matching on the second running state information and a plurality of preset second reference state information, wherein the plurality of second reference state information respectively correspond to the preset abnormal reasons of the cup dropping machine; determining second reference state information closest to the second operation state information according to the result of the second parameter matching; and acquiring an abnormal reason corresponding to the determined second reference state information as an abnormal reason of the cup dropping machine.
Optionally, the second operating condition information includes a plurality of second operating parameters detected by a plurality of second sensors, and each of the plurality of second reference condition information includes a plurality of second reference condition parameters, and the second parameter matching is performed according to the following formula:
Figure BDA0001903174010000221
wherein HmA result of a second parameter matching of the second operating state information with the mth second reference state information, crAn r-th second operating parameter, d, representing second reference state informationmrAn r-th second reference parameter representing an m-th second reference state information.
Optionally, the method receives a first remaining quantity from the beverage machine, wherein the first remaining quantity represents a quantity of beverage remaining in the beverage machine; receiving a second remaining quantity from the cup dropping machine, wherein the second remaining quantity represents a quantity of cups remaining in the cup dropping machine; and transmitting the first residual quantity and the second residual quantity to the terminal equipment.
According to another aspect of the embodiments of the present invention, there is provided an order generation method, including: receiving an input order instruction, wherein the order instruction instructs a user to order a beverage of a beverage machine; generating corresponding order information according to the order instruction, and sending the order information to a server; receiving inquiry information of whether a user needs a cup from the server and displaying the inquiry information; a confirmation instruction of the received input, wherein the confirmation instruction is used for indicating whether the user needs the cup; and generating corresponding confirmation information according to the confirmation instruction, and sending the confirmation information to the server.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
In the above embodiments of the present invention, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed technology can be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units is only one type of division of logical functions, and there may be other divisions when actually implemented, for example, a plurality of units or components may be combined or may be integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, units or modules, and may be in an electrical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.

Claims (10)

1. A drink machine control method is characterized by comprising the following steps:
receiving order information from a server, wherein the order information indicates a beverage ordered by a user;
sending the order information to a beverage machine; and
receiving confirmation information from the server, the confirmation information indicating whether the user needs the cup to drink the beverage.
2. A processing method of order information is characterized by comprising the following steps:
receiving order information sent by terminal equipment, wherein the order information indicates drinks ordered by a user;
sending the order information to a cup dropping machine;
sending inquiry information whether the user needs the cup or not to the terminal equipment;
receiving confirmation information whether the user needs the cup from the terminal equipment; and
and sending the confirmation information to the cup dropping machine.
3. The method of claim 2, further comprising:
receiving first abnormality information from a beverage machine, the first abnormality information including first operating state information related to an operating state of the beverage machine detected by a plurality of first sensors pre-installed in the beverage machine;
determining the abnormal reason of the beverage machine through a preset data analysis model based on the first running state information; and
and sending the abnormal reason of the beverage machine to the terminal equipment.
4. The method of claim 3, wherein the operation of determining the cause of the abnormality of the beverage machine through a preset data analysis model based on the first operation state information comprises:
performing first parameter matching on the first running state information and a plurality of preset first reference state information respectively, wherein the plurality of first reference state information respectively correspond to the preset abnormal reasons of the beverage machine;
determining first reference state information closest to the first running state information according to the first parameter matching result; and
and acquiring an abnormal reason corresponding to the determined first reference state information as the abnormal reason of the beverage machine.
5. The method of claim 4, wherein the first operating state information includes a plurality of first operating parameters detected by the plurality of first sensors, and each of the plurality of first reference state information includes a plurality of first reference state parameters, wherein the first parameter matching is according to the following equation:
Figure FDA0001903174000000021
wherein k issRepresenting a result of a first parameter matching of the first operating status information with the s-th first reference status information, aiAn ith said first operating parameter, b, representing said first operating condition informationsiAn ith first reference parameter representing the s-th first reference state information.
6. The method of claim 2, further comprising:
receiving second abnormality information from the cup dropping machine, the second abnormality information including second operating state information related to an operating state of the cup dropping machine detected by a plurality of second sensors pre-installed to the cup dropping machine;
determining the abnormal reason of the cup dropping machine through a preset data analysis model based on the second running state information; and
and sending the abnormal reason of the cup falling machine to the terminal equipment.
7. The method of claim 6, wherein the operation of determining the cause of the abnormality of the cup dropping machine through a preset data analysis model based on the second operation state information comprises:
respectively carrying out second parameter matching on the second running state information and a plurality of preset second reference state information, wherein the plurality of second reference state information respectively correspond to the preset abnormal reasons of the cup dropping machine;
determining second reference state information closest to the second running state information according to the second parameter matching result; and
and acquiring an abnormal reason corresponding to the determined second reference state information as the abnormal reason of the cup dropping machine.
8. The method of claim 7, wherein the second operating condition information includes a plurality of second operating parameters detected by the plurality of second sensors, and each of the plurality of second reference condition information includes a plurality of second reference condition parameters, the second parameter matching being according to the following equation:
Figure FDA0001903174000000031
wherein HmA result of a second parameter matching between the second operating state information and the mth second reference state information, crThe r-th second operating parameter, d, representing the second operating state informationmrAn r-th second reference parameter representing the m-th indicated second reference status information.
9. An order generation method, comprising:
receiving an input order instruction, wherein the order instruction indicates a beverage ordered by a user;
generating corresponding order information according to the order instruction, and sending the order information to a server;
receiving inquiry information of whether a user needs a cup from the server and displaying the inquiry information;
a confirmation instruction of the received input, wherein the confirmation instruction is used for indicating whether the user needs the cup; and
and generating corresponding confirmation information according to the confirmation instruction, and sending the confirmation information to the server.
10. A storage medium comprising a stored program, wherein the method of order information processing, beverage machine control and order generation of any one of claims 1 to 9 is performed by a processor when the program is run.
CN201811520778.XA 2018-12-12 2018-12-12 Order information processing method, beverage machine control method and order generation method Pending CN111311829A (en)

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