CN111158983A - Integrated operation and maintenance management system - Google Patents

Integrated operation and maintenance management system Download PDF

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Publication number
CN111158983A
CN111158983A CN201911381100.2A CN201911381100A CN111158983A CN 111158983 A CN111158983 A CN 111158983A CN 201911381100 A CN201911381100 A CN 201911381100A CN 111158983 A CN111158983 A CN 111158983A
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data
work order
maintenance
management
server
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汤德富
梁志铭
李罗成
黄启宏
陈英兰
吴倩萍
林奎
郑敏之
姜红梅
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Guangdong Huabao Data Co Ltd
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Guangdong Huabao Data Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/3065Monitoring arrangements determined by the means or processing involved in reporting the monitored data
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/3065Monitoring arrangements determined by the means or processing involved in reporting the monitored data
    • G06F11/3072Monitoring arrangements determined by the means or processing involved in reporting the monitored data where the reporting involves data filtering, e.g. pattern matching, time or event triggered, adaptive or policy-based reporting
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance

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Abstract

The embodiment of the application discloses integration operation and maintenance management system includes: the data acquisition server is used for configuring and butting various systems or hardware to acquire data; the data query server is used for storing the acquired data and performing pre-analysis on the data; the real-time monitoring server is used for monitoring the real-time state of the equipment and giving an alarm in real time according to the state; and the operation and maintenance platform is used for integrating various processes of collected data, service function modules (such as process management, inventory management, service desk management and the like) and operation and maintenance of the data center, and inducing, counting and analyzing operation and maintenance service data. By the embodiment of the application, the standardized, refined, streamlined and intelligent efficient operation and maintenance of the data center are constructed, the operation and maintenance condition of the data center is presented through a visual interface, and the operation cost of the data center is saved while the operation and maintenance management level of equipment facilities of the data center is improved.

Description

Integrated operation and maintenance management system
Technical Field
The embodiment of the application relates to a data center system monitoring system, in particular to an integrated operation and maintenance management system.
Background
Along with the development of the internet and big data, the size of a data center machine room is continuously enlarged. The equipment facilities borne by a data center machine room are gradually increased, monitoring management systems corresponding to various equipment facilities are gradually increased, the complexity of operation and maintenance is increased, meanwhile, the systems are mutually isolated, a data isolated island is easy to form, relevant data of the operation and maintenance of the data center cannot be communicated, so that rules or trends cannot be found from seemingly complicated data, the operation and maintenance of the data center needs a set of unified operation and maintenance management system to integrate the data of the equipment facilities, service logic is abstracted, the working efficiency and the response speed of operation and maintenance personnel are improved, and the availability, the reliability and the safety of the operation of the data center are ensured.
At present, the operation and maintenance management of a data center machine room has the following defects:
various devices of the data center are managed by software provided by various manufacturers to form a data island; the complexity of operation and maintenance is increased by the excessive equipment management systems, and the efficiency of operation and maintenance is reduced; the management system of part of equipment facilities only has a monitoring function, lacks the analysis and processing of data, and does not exert the maximum value on the data; the management system of the device cannot be combined with the operation and maintenance flow, and the automation of the operation and maintenance cannot be realized.
In order to solve the problems, a set of unified operation and maintenance management system is needed to integrate various systems, so that the high efficiency and intelligence of operation and maintenance of the data center are ensured. Unfortunately, no related art is currently available for reference.
Disclosure of Invention
In order to solve the above technical problem, an integrated operation and maintenance management system is provided in an embodiment of the present application.
The technical scheme of the invention is realized as follows:
the embodiment of the application provides an integration operation and maintenance management system, includes:
the data acquisition server is used for acquiring alarm and operation data of various processing systems or hardware; filtering, merging and analyzing the correlation of the collected alarm and operation data;
the data query server is used for storing the data acquired and processed by the data acquisition server, and performing the processing of gathering, sampling, feature subset selection and feature creation on the data to realize pre-analysis on the data; wherein the aggregation is to merge more than two data into a single data according to the attribute or type of the data; the characteristic subset selection is to mine all characteristic subsets of the data as interested data, and select the data with the interested parameters exceeding a set threshold value to generate a data subset; the characteristic creation creates a new attribute set according to the attributes of the data so as to effectively capture the information of the common attributes of the data;
the real-time monitoring server is used for acquiring a real-time monitoring state of equipment to be monitored, generating real-time alarm information based on the monitoring state and outputting the alarm information; performing fault analysis based on the alarm information and/or the log information, and outputting a fault analysis result;
the operation and maintenance platform is used for system operation and maintenance management, and the system operation and maintenance management comprises at least one of the following: unified user management, platform parameter management and task control; the data management is used for organizing and managing system service data, and comprises alarm rule management, server management, monitoring item management and detection command management; configuring and managing the data acquisition server, the data query server and the real-time monitoring server; the collected data are integrated, the service function is maintained, various service processes are supported, and the operation of various services is maintained.
As one implementation, the object of the data collection server collecting data includes at least one or more of the following:
a chiller system;
an access control subsystem;
uninterruptible Power Supply (UPS) systems;
a moving loop system;
a security subsystem;
intelligent Power Distribution Unit (PDU) hardware;
and an early warning subsystem.
As one implementation, the data query server is further configured to perform one or more of the following operations:
querying data stored in the data storage unit; inquiring new alarm and operation data currently acquired by the data acquisition server from the data acquisition server; inquiring related data monitored by the real-time monitoring server;
and carrying out timing statistics on various data according to the configuration time and the configuration statistical mode, and inquiring the timing statistical data.
As one implementation, the real-time monitoring server is further configured to perform one or more of the following operations:
configuring alarm related data;
detecting the configured alarm condition in real time, and initiating an alarm when the alarm condition is met;
and pushing the currently generated alarm information to various servers, and outputting the alarm information through a special interface of the alarm information.
As an implementation manner, the integrated operation and maintenance management system further includes:
and the work order system is used for generating a corresponding work order according to the alarm information and/or the fault analysis result, pushing the work order to a background through a work order interface so that the background can timely process the fault based on the work order, and recording the workload of work order processing personnel based on the work order.
As one implementation manner, the work order system generates a fault work order by using monitoring alarm information, and the work order system generates a maintenance work order by using asset maintenance configuration information; and the work order system generates an inspection work order by using the asset inspection configuration information.
As an implementation manner, the data acquisition server sets a corresponding acquisition interface and an acquisition function template for various communication protocols or hardware circuit structures supported by various processing systems or hardware of an object to be acquired; the acquisition function template performs adaptive data acquisition for different processing systems or hardware.
As an implementation manner, the integrated operation and maintenance management system further comprises an interface system, and the interface system at least supports at least one of the following interfaces:
a polling type work order processing interface;
a non-routing inspection type work order processing interface;
a work order report interface;
contract management, knowledge base, file management interface;
a non-routing inspection type work order processing interface;
and (5) a system real-time communication interface.
Compared with the prior art, the technical scheme of the embodiment of the application has the following advantages:
according to the embodiment of the application, the efficient intelligent operation and maintenance management system of the data center is constructed, the operation management level of information resources is effectively improved, the stable operation of the server is guaranteed, the service efficiency of a machine room is improved, the stability of the server is monitored in real time, the fault processing efficiency is improved through real-time alarming, and the stability and effectiveness of the system are guaranteed.
Drawings
Fig. 1 is a schematic structural diagram of an integrated operation and maintenance management system according to an embodiment of the present application.
Detailed Description
The embodiments described in the present invention can be combined without conflict.
The technical solution of the present invention will be described in detail with reference to the accompanying drawings.
Fig. 1 is a schematic diagram of a composition structure of an integrated operation and maintenance management system according to an embodiment of the present application, and as shown in fig. 1, the integrated operation and maintenance management system according to the embodiment of the present application interfaces various processing subsystems to acquire corresponding data, and each server realizes hot update and redundancy backup improvement, so that disaster tolerance can be improved.
As shown in fig. 1, the integrated operation and maintenance management system according to the embodiment of the present application includes:
the data acquisition server is used for acquiring alarm and operation data of various processing systems or hardware; and filtering, merging and analyzing the correlation of the collected alarm and operation data. In one embodiment, the data collection server may periodically retrieve the various types of data described above from the various subsystems or hardware. The timing operation may be a fixed duration data acquisition starting at a fixed time of day, or may be a fixed interval of time during which data acquisition is performed. In another embodiment, in order to ensure the normal operation of the system and overcome the potential downtime or failure risk, the data acquisition server may also be subjected to dual-computer hot backup, so that when the master server fails, the system may be seamlessly switched to the slave server, thereby protecting the continuity and integrity of data acquisition. Because the embodiment of the application utilizes the data acquisition server to perform the timing acquisition of data, the manual inspection mode is also overcome, and the efficiency of data acquisition is also obviously improved.
In actual operation, the data acquisition server may initiate a request at regular time, and initiate a request for accessing data to the subsystem or the hardware through different Network protocols, such as Simple Network Management Protocol (SNMP), Building Automation and Control Network (BACNET), Simple Object Access Protocol (SOAP), and the like, to obtain data, and store the data.
The permanent data storage device can be configured to execute one operation of backup, modification, deletion or query according to the data stored by the data storage device, and support hot mounting, prevent the data from being full, and simultaneously support hot backup, and 1-N copies can be configured at the same time to ensure the data security.
The data query server is used for storing the data acquired and processed by the data acquisition server, and performing the processing of gathering, sampling, feature subset selection and feature creation on the data to realize pre-analysis on the data; wherein the aggregation is to merge more than two data into a single data according to the attribute or type thereof. The aggregation process is to combine two or more objects into a single object. Such as the voltage, current, temperature, etc. of each cabinet, and then all recorded values of each attribute are combined, e.g., the quantitative attributes (e.g., current) are typically aggregated using summation, averaging, etc.; qualitative attributes may be processed with ignorance or aggregation. The data processed by aggregation has a smaller data set, occupies a smaller memory, and can use an algorithm with higher cost; with higher level (high level) data, a range or scale conversion can be effected; the behavior of an object or a group of attributes is generally more stable than the behavior of a single object or a single attribute (e.g., the average, total, etc. of the indicators tend to have less variability). The characteristic subset selection is to mine all characteristic subsets of the data as interested data, and select the data with the interested parameters exceeding a set threshold value to generate a data subset; the reason for selecting the feature subset is mainly because there may be several situations independent of the response variable in the plurality of features, and excessive features are introduced, which greatly increases the amount of calculation on the one hand, and affects the evaluation of the model on the second hand, so that it is necessary to select the variables related to the response variable to form the feature subset. The feature subset selection may be an optimal subset selection, where if p features are currently used, k features are selected at a time, the best one is obtained from all possible feature combinations of number k, where best means that the sum of squared Residuals (RSS) is the smallest, or R-squared is the largest, thus obtaining the best feature subsets for different numbers. And finally, selecting an optimal model from p +1 (models with the characteristic number of 0) models through cross validation. Alternatively, the feature subset selection may also employ a step-wise selection (stepwiseseelection) method, the step-wise selection including forward, backward, and hybrid step-wise selection. The method comprises the steps of selecting a null model which does not contain any feature forward step by step, adding a first feature, wherein the feature is the feature which can enable the RSS of the model to be minimum or the R square to be maximum, further searching the next added feature on the basis of the feature, repeating the steps for p times, obtaining p +1 models, and then selecting the optimal model like optimal subset selection. And selecting the model backwards step by step is a process which is almost the same, and the process is just reversed, starting with the model containing all the features, then slowly reducing the features, keeping the features which can enable the RSS of the model to be minimum or the R square to be maximum, repeating for p times to obtain p +1 models, and then selecting the optimal model. The mixing method is an improved version selected step by step forward, in the process of adding the features each time, if a certain feature is found to be added and the fitting effect of the model cannot be improved, the feature is removed, the feature is not considered in the subsequent process, the operation efficiency is further improved, and the optimal feature subset is difficult to find compared with the feature subset selected step by step forward. The characteristic creation creates a new attribute set according to the attributes of the data so as to effectively capture the information of the common attributes of the data; the feature creation comprises feature extraction, data mapping and feature construction, wherein the feature extraction is characterized according to the physical significance of the data object, and specific features such as color features, texture features and the like in the image are extracted, wherein the specific features are visual and have significance; or processing the data to abstract some high-level features, such as Convolutional Neural Network (CNN). Data mapping is a feature that may exhibit a different distribution of significance or be interesting after mapping the data to other spaces. For example, the time series signals can be subjected to Fourier transform and wavelet transform to a frequency domain, so that the influence of noise is relieved, and the periodicity regularity is found. Feature constructs are sometimes in the form of features of the original data that are not suitable for data mining algorithms, and therefore new features that construct one or more original feature constructs may be more useful than the original features.
The data query server is further configured to perform one or more of the following operations: querying data stored in the data storage unit; inquiring new alarm and operation data currently acquired by the data acquisition server from the data acquisition server; inquiring related data monitored by the real-time monitoring server; and carrying out timing statistics on various data according to the configuration time and the configuration statistical mode, and inquiring the timing statistical data.
The real-time monitoring server is used for acquiring a real-time monitoring state of equipment to be monitored, generating real-time alarm information based on the monitoring state and outputting the alarm information; and performing fault analysis based on the alarm information and/or the log information, and outputting a fault analysis result.
The real-time monitoring server is further used for performing one or more of the following operations: configuring alarm related data; detecting the configured alarm condition in real time, and initiating an alarm when the alarm condition is met; and pushing the currently generated alarm information to various servers, and outputting the alarm information through a special interface of the alarm information.
The operation and maintenance platform is used for system operation and maintenance management, and the system operation and maintenance management comprises at least one of the following: unified user management, platform parameter management and task control; the data management is used for organizing and managing system service data, and comprises alarm rule management, server management, monitoring item management and detection command management; configuring and managing the data acquisition server, the data query server and the real-time monitoring server; the collected data are integrated, the service function is maintained, various service processes are supported, and the operation of various services is maintained.
In order to facilitate participation or management of users, the intelligent operation and maintenance management system further comprises the front-end equipment which is connected with the monitoring server and can provide information such as detailed data (such as asset configuration information), data statistical analysis, report information and resource use conditions on a display page of the front-end equipment based on interaction with the monitoring server, and data support and guarantee are provided for reasonably allocating resource use. In addition, the alarm information can also be pushed to a PC webpage end by the monitoring server to inform operation and maintenance personnel in real time, so that the fault can be quickly positioned. In one embodiment, the monitoring system of the present invention may further include a work order system, which may interface with the alarm information, so that when the alarm is received, a corresponding work order may be generated immediately, so as to facilitate timely handling of the fault by the engineering maintenance personnel.
The embodiment of the present application may also provide a method for monitoring an intelligent PDU, including: collecting data from a plurality of power distribution units using a data collection server; storing the data collected by the data collection server by using a data storage device; and using a monitoring server to execute corresponding monitoring operation according to the data stored in the data storage device. In one embodiment, the method of the present invention further comprises using the monitoring server to perform one or more of the following: querying data stored in the data storage device; displaying detailed data of the power distribution unit; and displaying the statistical data of the power distribution unit. In yet another embodiment, the method further comprises performing, using the front-end device, one or more of: receiving various types of data from the monitoring server to provide visual display; receiving user input to update or maintain the power distribution unit through the monitoring server; and receiving various types of alarm information pushed from the monitoring server.
By constructing the efficient power distribution unit monitoring system, the monitoring system and the method can effectively improve the operation management level of information resources, ensure the stable operation of the server, improve the use efficiency of a machine room, monitor the stability of the server in real time, improve the processing efficiency of faults by real-time alarming, and ensure the stability and effectiveness of the system.
In one embodiment, the front-end PC webpage provides information such as data details, data statistical analysis, report information and resource use conditions, and provides data support and guarantee for reasonably allocating resource utilization. In another embodiment, the web server 203 may generate alarm information based on the collected data and push the alarm information to a PC web page side so as to notify operation and maintenance personnel in real time and achieve rapid fault location. In yet another embodiment, the alarm information may also interface to a work order system, which generates a work order for the operator to handle the fault in a timely manner. In one embodiment, the rendering of the front-end PC web page may also be rendered upon successful user authentication and authorization.
The embodiment of the application mainly describes part of a non-maintenance management system and related functions thereof.
The object of the data acquisition server for acquiring data comprises at least one or more of the following: the system comprises a water chiller system, an access control subsystem, an Uninterruptible Power Supply (UPS) system, a dynamic loop subsystem, a security subsystem, Power Distribution Unit (PDU) hardware and an early warning subsystem.
As an implementation manner, the integrated operation and maintenance management system further includes:
and the work order system is used for generating a corresponding work order according to the alarm information and/or the fault analysis result, pushing the work order to a background through a work order interface so that the background can timely process the fault based on the work order, and recording the workload of work order processing personnel based on the work order.
As one implementation manner, the work order system generates a fault work order by using monitoring alarm information, and the work order system generates a maintenance work order by using asset maintenance configuration information; and the work order system generates an inspection work order by using the asset inspection configuration information.
The work order processing interface of the embodiment of the application can be compatible with various types of work order processing, can be made into a configurable form, and generates corresponding work order processing contents according to different application scenes.
In the case of implementing inspection, the inspection work order automatically generates inspection work order contents according to asset inspection configuration, associates specific inspection assets and inspection items, and generates a fault work order in real time when inspection is abnormal.
In the real-time work order case, the work order content can be processed by self-selection according to the needs to supplement the deficiency of the work order in the normal flow, and the work order system can be continuously supplemented and perfected according to the abnormal flow operation.
In the case of non-operation and maintenance process, contract management and document management are added to facilitate the operation of the company.
In the acquisition case, wherein the data acquisition server is configured to periodically acquire data from a plurality of systems or hardware.
In the analysis case, the embodiment of the application uses hardware data to associate with assets, the health condition of the assets is analyzed in real time, and various data can be combined according to a user-defined mode and added into a system to be monitored as a new control object (for example, non-data entities such as rooms and floors are collected as a certain collection item of the non-data entities through different collection data of components).
In another embodiment, the method further comprises the functions of creating, processing, auditing, counting and the like of the operation and maintenance work order by using the mobile design.
As an implementation manner, the integrated operation and maintenance management system further comprises an interface system, and the interface system at least supports at least one of the following interfaces: the system comprises an inspection type work order processing interface, a non-inspection type work order processing interface, a work order report form interface, a contract management, knowledge base, file management interface, a non-inspection type work order processing interface and a system real-time communication interface.
The data acquisition and integration are carried out on various subsystems or hardware through the acquisition server, the data is inquired through the inquiry server, the data is periodically analyzed, the analysis result is stored, the real-time data of various devices is reflected in real time through the real-time monitoring server, and the real-time information is pushed to provide a data base for the operation and maintenance platform.
In order to keep the availability and integrity of the integrated operation and maintenance management system close to the actual application requirement, the scheme of the invention can also provide various function management as follows:
1. tissue structure
The organization structure refers to the structure architecture of companies, departments, posts and personnel. The management system has similar functions to the management of a common organization structure, except for the increase, deletion, modification and check of companies, departments, posts and personnel, a bit of difference exists in the management system, the management system also needs to distinguish three companies, namely a supplier, an operation and maintenance system and a data center, different companies have different organization structures, and the organization structure of the supplier only needs the company, the posts and the personnel. The station or company should have a management scope for the presence asset for the push of the confirmation message. In the organization structure, personnel need to perform corresponding operation on the login system. A person can play multiple roles, for example, a person is both a heavy current engineer and a group leader.
2. Operation and maintenance management
The standard flow of the routing inspection management is as follows: the platform creates a new inspection task- > sends the work order to the individual through a webpage or a mobile phone- > finishes inspection- > looks up the inspection record and confirms the work order. And the newly-built inspection task is generated by appointing a machine room needing inspection, a system needing inspection, the starting time and the ending time of inspection and the inspection times. And an optimal route is planned for operation and maintenance personnel. The patrol management takes an electronic patrol system as a support. Through handheld inspection equipment, the mode of scanning equipment Near Field Communication (NFC) label or two-dimensional code is confirmed (the trouble that finds when patrolling and examining records in real time and uploads). After the equipment is inspected, the inspection record is uploaded through the webpage. Each patrol inspection work order generation can be accompanied with a patrol inspection record form, and the patrol inspection record is generated by filling the form by operation and maintenance personnel.
And construction management, namely processing and recording construction work orders in real time by adopting mobile equipment such as a flat plate and the like, and providing a standardized processing process or a customized processing flow for adapting to changes.
Maintenance management refers to the establishment of a maintenance plan according to the Service Level (SLA) of a maintenance service provider. And automatically generating a maintenance notification work order. The maintenance notification work order comprises the manufacturer contact information and the maintenance items.
And fault management, namely establishing a fault work order according to the faults discovered by inspection or generating the fault work order according to the alarm, tracking the processing condition of the fault work order in real time, and recording the whole process of fault processing, wherein the fault management is also used as a main supplement source of a knowledge base.
3. Asset management
The range of the assets is defined as all the objects to be inspected, and all the objects are defined as the assets. Data directly related to assets, such as data of the inspection work order or the fault work order, can be embodied in asset management, namely, abnormal or fault information found in the inspection work order or the fault work order can highlight the health state of equipment assets in an asset management interface.
4. System monitoring
The infrastructure comprises a moving loop monitoring system, a storage battery monitoring system, a video monitoring system, an access control management system, an electronic patrol system, all monitored equipment in an electric power monitoring system and a building automatic control system, a camera access control system and other equipment. All infrastructure is divided by sub-system. The moving loop monitoring system needs to include all monitored equipment such as an air conditioner, a UPS, a temperature and humidity module and the like. The storage battery monitoring system needs to comprise a storage battery pack, the Video monitoring system needs to comprise all cameras and a Network Video Recorder (NVR), the access control management system needs to comprise all access controls, the electronic patrol system needs to comprise all patrol point modules, and the electric power monitoring system needs to comprise a row head cabinet, an electric meter and an electric quantity meter. All monitored devices are presented in a tree structure.
5. Inventory management
The inventory management comprises two aspects of warehousing and inventory. The spare parts are related to the asset models, and the quantity of the spare parts in a certain model is the same, so that the spare parts are universal. Whether the spare parts are general or special, the spare parts can be associated to specific assets, and information related to the inventory can be displayed when the asset information is viewed. When the quantity is lower than the set stock threshold value, the system can initiate a goods entering prompt and the process of purchasing the work order is carried out.
6. Report management
The reports mainly include SLA (Service-Level Agreement) reports of the supplier class, operation and maintenance data reports and equipment data reports. The reports of all the categories are classified into daily reports, weekly reports, monthly reports, quarterly reports and annual reports. The specific required report contents can be referred to by the data service provided according to the specific service contract requirements.
7. Examination management
The examination management is mainly to examine the skill level of a servicer and an operation and maintenance worker through an examination according to the functions set by the servicer and the operation and maintenance worker, and provide a report of an examination result as an analysis basis to supplement knowledge points of the technicians in time, so that the maintenance of equipment in a machine room is effectively guaranteed.
8. Knowledge management
The knowledge base is an important loop in planning (plan), executing (do), checking (check) and processing (act) (PDCA) and is used for retaining various accumulated knowledge points, wherein the knowledge points need to be provided with an auditing process, can be classified by self-defining tags and can be classified according to defined knowledge classification. And simultaneously provides convenient functions such as collection and the like.
9. Document management
The document management is mainly to electronically manage various scattered documents, and quickly find related documents according to defined tags, classifications, keywords and the like.
10. Contract management
The contract management module is mainly used for managing various contracts, mainly comprises purchasing contracts and selling contracts, manages key elements of the contracts, such as contract amount, buyers (sellers), time limits and the like, can count various required information, such as data of due payment, pending payment and the like, according to the date of the contracts, provides a function of exporting reports, and is convenient for viewing and managing the information of the contracts.
11. Message push
The message pushing comprises examination notification, equipment alarm notification and work order processing notification, wherein the work order processing notification needs to be pushed to different personnel according to the type of the work order. The work order of the maintenance, fault class is a work order notification that sends assignment, audit, etc. to the governed supplier.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of a hardware embodiment, a software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, optical storage, and the like) having computer-usable program code embodied therein.
According to the embodiment of the application, the efficient intelligent operation and maintenance management system of the data center is constructed, the operation management level of information resources is effectively improved, the stable operation of the server is guaranteed, the service efficiency of a machine room is improved, the stability of the server is monitored in real time, the fault processing efficiency is improved through real-time alarming, and the stability and effectiveness of the system are guaranteed.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions.
The above description is only a preferred embodiment of the present application, and is not intended to limit the scope of the present application.

Claims (8)

1. An integrated operation and maintenance management system, comprising:
the data acquisition server is used for acquiring alarm and operation data of various processing systems or hardware; filtering, merging and analyzing the correlation of the collected alarm and operation data;
the data query server is used for storing the data acquired and processed by the data acquisition server, and performing the processing of gathering, sampling, feature subset selection and feature creation on the data to realize pre-analysis on the data; wherein the aggregation is to merge more than two data into a single data according to the attribute or type of the data; the characteristic subset selection is to mine all characteristic subsets of the data as interested data, and select the data with the interested parameters exceeding a set threshold value to generate a data subset; the characteristic creation creates a new attribute set according to the attributes of the data so as to effectively capture the information of the common attributes of the data;
the real-time monitoring server is used for acquiring a real-time monitoring state of equipment to be monitored, generating real-time alarm information based on the monitoring state and outputting the alarm information; performing fault analysis based on the alarm information and/or the log information, and outputting a fault analysis result;
the operation and maintenance platform is used for system operation and maintenance management, and the system operation and maintenance management comprises at least one of the following: unified user management, platform parameter management and task control; the data management is used for organizing and managing system service data, and comprises alarm rule management, server management, monitoring item management and detection command management; configuring and managing the data acquisition server, the data query server and the real-time monitoring server; the collected data are integrated, the service function is maintained, various service processes are supported, and the operation of various services is maintained.
2. The integrated operation and maintenance management system according to claim 1, wherein the object of the data collection server to collect data comprises at least one or more of the following:
a chiller system;
an access control subsystem;
an Uninterruptible Power Supply (UPS) system;
a moving loop system;
a security subsystem;
intelligent power distribution unit PDU hardware;
and an early warning subsystem.
3. The integrated operation and maintenance management system according to claim 1, wherein the data query server is further configured to perform one or more of the following operations:
querying data stored in the data storage unit; inquiring new alarm and operation data currently acquired by the data acquisition server from the data acquisition server; inquiring related data monitored by the real-time monitoring server;
and carrying out timing statistics on various data according to the configuration time and the configuration statistical mode, and inquiring the timing statistical data.
4. The integrated operation and maintenance management system according to claim 1, wherein the real-time monitoring server is further configured to perform one or more of the following operations:
configuring alarm related data;
detecting the configured alarm condition in real time, and initiating an alarm when the alarm condition is met;
and pushing the currently generated alarm information to various servers, and outputting the alarm information through a special interface of the alarm information.
5. The integrated operation and maintenance management system according to claim 4, further comprising:
and the work order system is used for generating a corresponding work order according to the alarm information and/or the fault analysis result, pushing the work order to a background through a work order interface so that the background can timely process the fault based on the work order, and recording the workload of work order processing personnel based on the work order.
6. The integrated operation and maintenance management system according to claim 5, wherein the work order system generates a fault work order by using monitoring alarm information, and the work order system generates a maintenance work order by using asset maintenance configuration information; and the work order system generates an inspection work order by using the asset inspection configuration information.
7. The integrated operation and maintenance management system according to claim 2, wherein the data acquisition server sets a corresponding acquisition interface and an acquisition function template for various communication protocols or hardware circuit structures supported by various processing systems or hardware of the object to be acquired; the acquisition function template performs adaptive data acquisition for different processing systems or hardware.
8. The integrated operation and maintenance management system according to claim 2, further comprising an interface system supporting at least one of the following interfaces:
a polling type work order processing interface;
a non-routing inspection type work order processing interface;
a work order report interface;
contract management, knowledge base, file management interface;
a non-routing inspection type work order processing interface;
and (5) a system real-time communication interface.
CN201911381100.2A 2019-12-27 2019-12-27 Integrated operation and maintenance management system Pending CN111158983A (en)

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Application publication date: 20200515