CN111383130A - Full life cycle management and control platform, mobile operation and maintenance client and terminal - Google Patents
Full life cycle management and control platform, mobile operation and maintenance client and terminal Download PDFInfo
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Abstract
The application provides a full life cycle management and control platform, removal operation and maintenance customer end and terminal, full life cycle management and control platform deploys in private cloud environment for carry out the management and control to information communication terminal's full life cycle information, full life cycle management and control platform includes: the information communication terminal full life cycle management system is used for storing and analyzing the full life cycle information of the information communication terminal or/and executing preset operation based on the analysis result; the mobile operation and maintenance system is used for receiving the work order processing information of the information communication terminal uploaded by the mobile application terminal; and the desktop terminal management and control system is used for acquiring the desktop asset information and the operation performance data information of the target information communication terminal. According to the scheme, the assets of the information communication terminal can be managed and controlled in a lean mode, operation and maintenance efficiency is improved, and safe and stable operation of a power grid information system is guaranteed.
Description
Technical Field
The disclosure relates to the field of information operation and maintenance management, in particular to a full-life-cycle management and control platform, a mobile operation and maintenance client and a terminal.
Background
With the development of smart power grids, the informatization degree of power grid companies is continuously improved, information grids serving as important support guarantees of power grids are also developed greatly, the number of information devices is increased year by year, and the difficulty of operation and maintenance management of the information devices is gradually increased, so that higher requirements are provided for the management strength of the informatization operation and maintenance work of the power grid companies, and an information management and control platform is necessary to be provided for lean management and control of information communication terminal assets and improve the operation and maintenance efficiency.
Disclosure of Invention
One of the purposes of the disclosure is to provide a full-life-cycle management and control platform to perform lean management and control on information communication terminal assets, improve operation and maintenance efficiency, and guarantee safe and stable operation of a power grid information system.
In order to achieve the above object, according to a first aspect of the embodiments of the present disclosure, a full-lifecycle management and control platform is provided, where the full-lifecycle management and control platform is deployed in a private cloud environment and is configured to manage and control full-lifecycle information of an information communication terminal, and the full-lifecycle management and control platform includes: the information communication terminal full life cycle management system is used for storing and analyzing the full life cycle information of the information communication terminal or/and executing preset operation based on the analysis result; the mobile operation and maintenance system is used for receiving the work order processing information of the information communication terminal uploaded by the mobile application terminal; and the desktop terminal management and control system is used for acquiring the desktop asset information and the operation performance data information of the target information communication terminal.
Optionally, the full lifecycle management and control platform implements an operation and maintenance management and control process based on an ITIL system.
Optionally, the information communication terminal full-life-cycle management system includes at least one of the following modules: the asset management module is used for managing at least one of the category and the asset code of the asset; the warehouse entry and exit management module is used for managing at least one of warehouse entry, warehouse exit and warehouse storage; the information maintenance module is used for managing at least one of asset maintenance, asset upgrading and asset allocation; the information query module is used for receiving a request of a user for querying at least one of basic information, maintenance records and upgrading records and returning a corresponding query result; a data analysis module to analyze at least one of the asset data and the maintenance data.
Optionally, the desktop terminal management and control system manages and controls behaviors and information of the information communication terminal based on an embedded technology, and the desktop terminal management and control system includes at least one of the following units: the safety access unit is used for controlling the behavior of the information communication terminal accessing the full life cycle management and control platform or the information communication terminal based on the preset terminal safety interface specification, or/and authenticating the identity information of the user of the information communication terminal; the behavior control unit is used for managing preset behavior information of the information communication terminal, wherein the preset behavior comprises one or more of an internet behavior, an instant messaging behavior, a file operation behavior and an operating system slave operation behavior; the vulnerability scanning unit is used for scanning the vulnerability of the information communication terminal and executing corresponding preset operation based on the vulnerability scanning result; the desktop security management unit is used for connecting software of the information communication terminal with a process or/and an external device and reading and controlling data; and the data security management unit is used for carrying out encryption and data leakage prevention or/and erasure management on the document or/and the mobile medium of the information communication terminal.
Optionally, the full lifecycle management and control platform further comprises: the multi-dimensional equipment information analysis unit is used for performing correlation analysis according to multi-dimensional information of the information communication terminal, which is acquired from at least one of the information communication terminal full life cycle management system, the mobile operation and maintenance system and the desktop terminal management and control system, and determining plan information corresponding to the information communication terminal; the information of the plurality of dimensions comprises configuration data, operation data or/and maintenance records of the information communication terminal.
Optionally, the multidimensional device information analysis unit performs management analysis on the information of the plurality of dimensions based on the storm flow.
According to a second aspect of the embodiments of the present disclosure, there is provided a mobile operation and maintenance client, where the mobile operation and maintenance client communicates with any one of the full-life-cycle management and control platforms of the information communication terminals, the full-life-cycle management and control platform is deployed in a private cloud environment, and the mobile operation and maintenance client includes: the work order receiving module is used for receiving work order information sent by the full life cycle management and control platform, and the work order information comprises warranty problems, equipment information needing to be maintained or/and corresponding user information; the work order processing information input module is used for inputting and sending work order processing results to the full life cycle management and control platform; and the work order processing module is used for processing the work orders displayed on the mobile operation and maintenance client, and the processing operation comprises closing the work orders.
According to a third aspect of the embodiments of the present disclosure, a terminal asset management module is embedded in the terminal, and the terminal asset management module is configured to automatically collect a plurality of pieces of information, and send and synchronize the collected information to a full lifecycle management and control platform of any one of the information communication terminals, where the full lifecycle management and control platform is deployed in a private cloud environment, where the plurality of pieces of information include a plurality of pieces of hardware information in a CPU, a memory, a total partition of hard disks, an equipment identifier, and a board, an optical drive, a floppy drive, a graphics card, a keyboard, a mouse, a monitor, an infrared device, and a keyboard of the terminal.
The technical scheme provided by the embodiment of the disclosure can realize the following beneficial effects: the inventor innovatively integrates a new information communication technology with an information communication operation and maintenance depth, and creates a full life cycle management and control platform of an information communication terminal by using new technologies such as a mobile internet of things technology, a data analysis technology, a cloud platform technology and the like. The operation and maintenance work of the information communication terminal of the network Liaoning corporation of China is better promoted through the information communication full life cycle management and control, the enterprise is helped to comprehensively master the distribution and the operation condition of the assets of the information communication terminal, an information communication terminal management tool is built by means of informatization, lean management and control of the assets of the information communication terminal are achieved, and the purposes of reducing investment and improving operation and maintenance efficiency are achieved. And moreover, a more efficient and scientific information system operation maintenance system is established, so that the safe and stable operation of the power grid information system is guaranteed.
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.
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Other features, objects and advantages of the present application will become more apparent upon reading of the following detailed description of non-limiting embodiments thereof, made with reference to the accompanying drawings in which:
fig. 1 is a schematic diagram illustrating an overall architecture of a full lifecycle management platform according to an embodiment of the present application;
FIG. 2 shows a schematic block diagram of a mid-life management platform of a preferred embodiment of the present application;
fig. 3 is a schematic block diagram of a mobile operation and maintenance client according to a preferred embodiment of the present application;
fig. 4 is a schematic block diagram of a mobile operation and maintenance client according to another preferred embodiment of the present application;
the same or similar reference numbers in the drawings identify the same or similar structures.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The terminology used in the present disclosure is for the purpose of describing particular embodiments only and is not intended to be limiting of the disclosure. As used in this disclosure and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and includes any and all possible combinations of one or more of the associated listed items.
According to one aspect of the application, a full-life-cycle management and control platform is provided, and the full-life-cycle management and control platform is deployed in a private cloud environment and used for managing and controlling full-life-cycle information of an information communication terminal. The control platform of this application regards as the platform to erect the basis with private cloud, can effectively guarantee the reliability and the stability of platform. The private cloud can be constructed based on OpenStack, and an OpenStack system adopts a layered design and is generally divided into a display layer, a logic layer and a resource layer.
The information communication terminal includes, but is not limited to, desktop terminals such as desktop computers or notebooks, peripherals such as printers or scanners, communication assets such as fixed phones or telephones, servers and other information communication terminals, and the like. The full life cycle information of the information communication terminal refers to all records of the whole life cycle from the purchasing and warehousing to the final scrapping of the information communication terminal, and comprises a plurality of records in the purchasing, warehousing, taking (ex-warehouse), borrowing, returning, maintaining, losing, inventory management, asset inventory and the like of the information communication terminal. That is, the full-life-cycle management and control platform can manage the full-life-cycle information of the information communication terminal assets from application start to planning, purchasing, acceptance, use, maintenance and disposal.
Before describing the full-life-cycle management platform of the present invention, in order to better understand the content of the present invention, a general architecture of the full-life-cycle management platform related to the present invention will be described. Referring to fig. 1, fig. 1 is a schematic diagram illustrating an overall architecture of a full lifecycle management platform according to an embodiment of the present application.
As shown in fig. 1, the information communication terminal full-life-cycle management and control platform of the present application mainly includes an information communication full-life-cycle management system, an intelligent operation and maintenance APP (for mobile terminal), and a terminal security management and control system. The full life cycle management and control platform is deployed in a private cloud environment, functions of warehouse-in/warehouse-out management, data analysis, maintenance suggestion, work order management, mobile operation and maintenance, terminal management and control, performance monitoring and the like of the information communication terminal are achieved, an ITIL management system and an existing information safety protection system in the field are introduced, and the full life cycle management and control is achieved around the whole processes of purchasing, warehousing, taking, maintenance and scrapping of the information communication terminal. The intelligent operation and maintenance APP mainly realizes comprehensive upgrading of operation and maintenance of the information communication terminal by means of mobile office, FPGA and other technologies through the mobile handheld terminal. The terminal safety management and control system collects and reports the desktop asset and operation performance data information in real time, and therefore all-round management and control of the information communication terminal are achieved.
The full life cycle management and control platform implements an operation and maintenance management and control process based on an ITIL system. Specifically, the operation and maintenance management general flow implemented based on the ITIL system covers five core management flows of event management, problem management, configuration management, change management and release management, and adds a knowledge base management flow. The method is suitable for operation and maintenance of the company office system terminal, each online business application system, the matched network, the server and other infrastructure.
The general operation and maintenance management process comprises five core management processes of event management, problem management, configuration management, change management and release management.
The event management process is triggered by faults found in operation monitoring and automatic alarm or fault reporting and service requests from clients. The service desk uniformly accepts and recovers service as soon as possible to meet the requirements of users until the event is closed. When the event can not be solved, or the solved event can not find the root cause and the important event are upgraded into the problem no matter whether the event is solved or not, a problem management process is initiated; meanwhile, configuration management provides basic information for event processing.
In the problem management process, a change application is required to be proposed for solving the problem, and the change management process is initiated; meanwhile, configuration management provides basic information for problem handling.
In the change management process, the implementation of change can lead to the update of the configuration management database, so as to trigger the configuration management process, the content of the configuration management database can be authorized to be changed only through change management, and configuration items can be added, modified, replaced or deleted only through the change management authorization; configuration management provides the basic information for change implementation.
Updating a configuration management database and packaging and combining a group of changes to trigger a release process; deployment and release of new services also trigger event management processes, and release management is release after application service development triggered by changing management processes, and configuration management is updated at the same time.
The design, construction and configuration (whether outsourcing or internal development) of the distribution management are carried out under the condition of change management, the accuracy of the content of the configuration items in the configuration management is confirmed before distribution and installation, the distribution is carried out after state test before distribution is backed up, and after the distribution is successful, the information of the relevant configuration items is updated according to the requirements of the configuration management.
The information communication terminal full life cycle management and control platform integrates an information safety protection system (namely, terminal safety management and control shown on the left side), comprehensively strengthens terminal safety access, behavior management, vulnerability discovery, desktop safety and data safety, and greatly improves the safety of the information communication terminal.
Further, referring to fig. 2, fig. 2 is a schematic block diagram of a mid-life management and control platform according to a preferred embodiment of the present application. According to fig. 2, the full lifecycle management platform comprises: the information communication terminal full-life-cycle management system 101, the mobile operation and maintenance system 102 and the desktop terminal management and control system 103, wherein the information communication terminal full-life-cycle management system 101 includes a management database for storing information of the information communication terminal and a server for analyzing the information of the information communication terminal full-life-cycle or/and executing preset operations based on the analysis result (for example, forming a corresponding data analysis chart based on the existing chart analysis technology, or counting information of warehouse entry and warehouse exit and the like according to a preset time unit by using a counter or other counting tools); the mobile operation and maintenance system 102 includes an information transceiver for receiving the work order processing information of the information communication terminal uploaded by the mobile application terminal, and the information transceiver may adopt any device capable of implementing wireless or wired information transceiving function in the prior art, such as a wireless antenna, a bluetooth device, and the like; the desktop terminal management and control system 102 includes an information acquisition device for acquiring desktop asset information and operation performance data information of a target information communication terminal, where the information acquisition device acquires information in a manner that may be implemented by using the prior art, such as by using an information acquisition chip or a single chip microcomputer and an information transceiving unit to read and transceive information.
The devices may be connected or in data communication based on signal or electrical connections.
More specifically, the information communication terminal full-life-cycle management system 101 is configured to store, analyze and/or perform preset operations based on the full-life-cycle information of the information communication terminal, where the information communication terminal full-life-cycle management system 101 may include a management database of information communication terminal asset states, the management database storing therein information communication terminal asset attribute information and usage information, where the attribute information may include basic information and upgrade information, and the usage information may include maintenance information and usage state information.
Specifically, the information communication terminal full-life-cycle management system 101 includes at least one of the following modules: the asset management module is used for managing at least one of the categories, asset codes, asset groups, asset authority management and the like of assets; the warehouse entry and exit management module is used for managing at least one of warehouse entry, warehouse exit and warehouse storage; the information maintenance module is used for managing at least one of asset maintenance, asset upgrading and asset allocation; the information query module is used for receiving a request of a user for querying at least one of basic information, maintenance records and upgrading records and returning a corresponding query result; a data analysis module to analyze at least one of the asset data and the maintenance data. The management is, for example, to form a corresponding data analysis chart based on the existing chart analysis technology, or to count information such as warehouse entry and exit by using a counter or other statistical tools according to a preset time unit.
Based on the information communication terminal full-life-cycle management system 101 of the embodiment, a user can better understand and forecast the use requirements of the information communication terminal in the future, help an enterprise master the total ownership cost of assets, make a better purchasing decision, help the enterprise actively supplement resources, and improve the quality of IT services.
And the mobile operation and maintenance system 102 is used for receiving the work order processing information of the information communication terminal uploaded by the mobile application terminal. Specifically, the mobile operation and maintenance system 102 communicates with the target mobile application terminal through a preset communication path, and can dispatch work orders and the like to the target mobile application terminal, so that operation and maintenance personnel can receive new work orders in real time by moving the operation and maintenance tool under the condition that the operation and maintenance personnel leave a station.
And the desktop terminal management and control system 103 is used for acquiring desktop asset information and operation performance data information of the target information communication terminal.
Specifically, the desktop terminal management and control system 103 may manage and control the behavior and information of the information communication terminal based on an embedded technology, and the desktop terminal management and control system 103 includes at least one of the following units: the safety access unit is used for controlling the behavior of the information communication terminal accessing the full life cycle management and control platform or the information communication terminal based on the preset terminal safety interface specification, or/and authenticating the identity information of the user of the information communication terminal; the behavior control unit is used for managing preset behavior information of the information communication terminal, wherein the preset behavior comprises one or more of an internet behavior, an instant messaging behavior, a file operation behavior and an operating system slave operation behavior; the vulnerability scanning unit is used for scanning the vulnerability of the information communication terminal and executing corresponding preset operation based on the vulnerability scanning result; the desktop security management unit is used for connecting software of the information communication terminal with a process or/and an external device and reading and controlling data; and the data security management unit is used for carrying out encryption and data leakage prevention or/and erasure management on the document or/and the mobile medium of the information communication terminal.
Based on the collection and real-time report of the desktop asset and operation performance data information by the desktop terminal management and control system 103, the information communication terminal can be effectively managed and controlled in an all-round way.
Optionally, the full lifecycle management and control platform of the present application further comprises: the multidimensional device information analysis unit 104 is configured to perform correlation analysis according to multi-dimensional information of the information communication terminal acquired from at least one of the information communication terminal full-life-cycle management system 101, the mobile operation and maintenance system 102, and the desktop terminal management and control system 103, and determine plan information corresponding to the information communication terminal; the information of the plurality of dimensions comprises configuration data, operation data or/and maintenance records of the information communication terminal.
Specifically, for example, the information acquired by the multidimensional device information analysis unit 104 from at least one of the information communication terminal full-life-cycle management system 101, the mobile operation and maintenance system 102, and the desktop terminal management and control system 103 is information of a certain device in the following multiple dimensions: by the time XX, the number of devices going out of the warehouse is XX, the number of devices going in the warehouse is XX, the number of devices to be maintained is XX, the maintenance time of each maintenance is XX, the device type of a device is XX, and the like, and based on the multi-dimensional information, the multi-dimensional device information analysis unit 104 can automatically generate graphs such as a histogram or a graph, and determine a purchase plan corresponding to the device.
In addition, the multidimensional device information analysis unit 104 uses a multidimensional device information analysis technology to comprehensively analyze various data of the terminal, deeply excavates an analysis result, can find potential application behaviors of a user and a user resource use condition, provides important evidence data for subsequent device capacity expansion and replacement, and converts passive service into active service.
Optionally, the multidimensional device information analysis unit 104 performs management analysis on the information of the plurality of dimensions based on the storm flow. Therefore, data of multiple dimensions are read and analyzed by adopting the storm flow to corresponding one or more databases, and the accuracy and the completeness of data reading can be effectively improved.
Specifically, the multidimensional device information analysis unit 104 analyzes historical operating data of an information device (i.e., an information communication terminal of the present application) based on Storm flow calculation, finds a data interconnection point, diffracts related data based on the data interconnection point to form a data association model with the data interconnection point as a core, constructs a Bolt and a Spout module based on a Storm system, and circulates the data in a Storm calculation framework, thereby extracting data with application value.
According to a general inventive concept of the present application, according to a second aspect of the embodiments of the present disclosure, a mobile operation and maintenance client is provided, where the mobile operation and maintenance client communicates with a full life cycle management and control platform of any one of the information communication terminals, and the full life cycle management and control platform is deployed in a private cloud environment. The mobile operation and maintenance client enables operation and maintenance personnel to realize mobile office through the handheld terminal, processes the work order in real time, identifies the terminal through scanning a code image (such as a two-dimensional code) on the target terminal, and maintains the information record of the life cycle of the terminal through the handheld terminal.
Further, the mobile operation and maintenance application program is installed on the mobile terminal based on a cross-platform mobile application rapid construction technology. The method comprises the steps that a cross-platform fast mobile application is quickly built and comprises a program generator, a client program frame and an Html analysis class, wherein the Html analysis class is generated aiming at an operating system of the intelligent mobile terminal and used for analyzing an intelligent mobile terminal program template imported into the system to generate an Html page seen by a user, and the intelligent mobile terminal program template is an initial form of a finally generated intelligent mobile terminal program and is a document in the form of Html; a client program framework is developed aiming at an operating system of the intelligent mobile terminal and is used for loading the Html parsing class; and the program generator calls a selected client program frame, a selected Html parsing class and the intelligent mobile terminal program template, puts the intelligent mobile terminal program template into a specified directory of the selected client program frame, and loads the selected Html parsing class at a specified position of the selected client program frame, so that the intelligent mobile terminal program is automatically generated.
Fig. 3 is a schematic block diagram of a mobile operation and maintenance client according to a preferred embodiment of the present application. Referring to fig. 3, the mobile operation and maintenance client includes:
the work order receiving module 301 is configured to receive work order information sent by the full life cycle management and control platform, where the work order information includes warranty issues, equipment information to be maintained, and/or corresponding user information;
the work order processing information input module 302 is used for inputting and sending work order processing results to the full life cycle management and control platform;
and the work order processing module 303 is configured to perform processing operation on the work order displayed on the mobile operation and maintenance client, where the processing operation includes closing the work order.
Optionally, a knowledge base is embedded in the mobile operation and maintenance client, and the knowledge base includes operation and maintenance problems related to work orders and corresponding processing methods.
Specifically, based on this embodiment, the operation and maintenance personnel utilize the embedded knowledge base of removal operation and maintenance instrument, and the operation and maintenance personnel can also inquire the problem processing method at any time, and when the problem processing finishes, the operation and maintenance personnel will handle result and work relevant record entering system through intelligent operation and maintenance customer end (APP), close the work order.
Optionally, referring to fig. 4, the mobile operation and maintenance client further includes at least one of the following modules:
and a code image identification module 401, configured to identify a code image of the target device, and acquire data information associated with the code image. The code image includes, but is not limited to, a two-dimensional code, multiple types of information in the target device may be collected into the same two-dimensional code, and the two-dimensional code of each target device uniquely corresponds to the device. The code image recognition technique can be implemented using existing techniques. The code image recognition module 401 recognizes the two-dimensional code pasted on the device, obtains the device information through the two-dimensional code, and establishes connection with the device information routing module 403.
The service system interface 402 is configured to communicate with a preset service system or/and a preset mobile platform to obtain target device information in the preset service system or/and the preset mobile platform. Specifically, the service system interface 402 can be established with the I6000, the consumable approval system and the mobile platform, so as to obtain the equipment information from the relevant system and support the bidirectional transmission of data.
And the device information routing module 403 is configured to, when the code image identification module 401 identifies a code image, match a route according to the ID based on the acquired ID of the device associated with the code image, and acquire corresponding detailed information of the target device from the matched route to the corresponding service system interface 402.
Specifically, for information systems in the electric power or other fields, the information systems are generally divided into an intranet and an extranet, and as a mobile terminal such as a mobile phone frequently used by operation and maintenance personnel outside, it is impossible to connect to the intranet without taking any measures when connecting to wifi, and the device information routing module 403 of the present application identifies information in the intranet through ID matching routing of the device. Therefore, the embodiment of the application identifies the equipment information storage path by introducing the two-dimension code identification technology, establishes the equipment information directory system, and routes the contract, the standing book and the running state information from the terminal system to the mobile terminal through the equipment information directory, so that the equipment information acquisition efficiency is improved.
Based on the mobile operation and maintenance client (app), operation and maintenance personnel can use the mobile operation and maintenance client to carry out mobile office work, process work orders in real time and maintain life cycle information records of the information communication terminal. The mobile operation and maintenance client can be installed on an electronic device such as a mobile phone, a tablet computer, a smart watch and the like.
According to a third aspect of the present general inventive concept, there is provided a terminal, in which a terminal asset management module is embedded, and the terminal asset management module is configured to automatically collect a plurality of pieces of information, and send and synchronize the collected information to a full lifecycle management and control platform of the information communication terminal, where the full lifecycle management and control platform is deployed in a private cloud environment, and the plurality of pieces of information include a plurality of pieces of hardware information in a CPU, a memory, a hard disk partition sum, a device identifier, a board, an optical drive, a floppy drive, a video card, a keyboard, a mouse, a monitor, an infrared device, and a keyboard of the terminal.
The terminal embedded with the terminal asset management module based on the embodiment can dynamically master the safety condition and the use condition of the terminal and carry out all-around management and control on the whole life cycle of the terminal. A brand-new technical means and a management mode are provided for the full life cycle management and control of the information communication terminal.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention.
It will be evident to those skilled in the art that the present application is not limited to the details of the foregoing illustrative embodiments, and that the present application may be embodied in other specific forms without departing from the spirit or essential attributes thereof. The present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the application being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned.
Claims (10)
1. The utility model provides a full life cycle management and control platform, full life cycle management and control platform deploys in private cloud environment for manage and control information communication terminal's full life cycle information, its characterized in that, full life cycle management and control platform includes:
the information communication terminal full life cycle management system is used for storing and analyzing the full life cycle information of the information communication terminal or/and executing preset operation based on the analysis result;
the mobile operation and maintenance system is used for receiving the work order processing information of the information communication terminal uploaded by the mobile application terminal;
and the desktop terminal management and control system is used for acquiring the desktop asset information and the operation performance data information of the target information communication terminal.
2. The full-lifecycle management and control platform of claim 1, wherein the full-lifecycle management and control platform implements an operation and maintenance management and control flow based on an ITIL architecture.
3. The full-lifecycle management and control platform according to claim 1, wherein the information communication terminal full-lifecycle management system comprises at least one of the following modules:
the asset management module is used for managing at least one of the category and the asset code of the asset;
the warehouse entry and exit management module is used for managing at least one of warehouse entry, warehouse exit and warehouse storage;
the information maintenance module is used for managing at least one of asset maintenance, asset upgrading and asset allocation;
the information query module is used for receiving a request of a user for querying at least one of basic information, maintenance records and upgrading records and returning a corresponding query result;
a data analysis module to analyze at least one of the asset data and the maintenance data.
4. The full life cycle management and control platform according to claim 1, wherein the desktop terminal management and control system manages and controls behaviors and information of the information communication terminal based on an embedded technology, and the desktop terminal management and control system includes at least one of the following units:
the safety access unit is used for controlling the behavior of the information communication terminal accessing the full life cycle management and control platform or the information communication terminal based on the preset terminal safety interface specification, or/and authenticating the identity information of the user of the information communication terminal;
the behavior control unit is used for managing preset behavior information of the information communication terminal, wherein the preset behavior comprises one or more of an internet behavior, an instant messaging behavior, a file operation behavior and an operating system slave operation behavior;
the vulnerability scanning unit is used for scanning the vulnerability of the information communication terminal and executing corresponding preset operation based on the vulnerability scanning result;
the desktop security management unit is used for connecting software of the information communication terminal with a process or/and an external device and reading and controlling data;
and the data security management unit is used for carrying out encryption and data leakage prevention or/and erasure management on the document or/and the mobile medium of the information communication terminal.
5. The full lifecycle management and control platform of claim 1, further comprising:
the multi-dimensional equipment information analysis unit is used for performing correlation analysis according to multi-dimensional information of the information communication terminal, which is acquired from at least one of the information communication terminal full life cycle management system, the mobile operation and maintenance system and the desktop terminal management and control system, and determining plan information corresponding to the information communication terminal; the information of the plurality of dimensions comprises configuration data, operation data or/and maintenance records of the information communication terminal.
6. The full-lifecycle management and control platform according to claim 5, wherein the multi-dimensional device information analysis unit performs management analysis on the information of the plurality of dimensions based on storm flow.
7. A mobile operation and maintenance client, the mobile operation and maintenance client communicating with the full-life-cycle management and control platform of the information communication terminal according to any one of claims 1 to 6, the full-life-cycle management and control platform being deployed in a private cloud environment, the mobile operation and maintenance client comprising:
the work order receiving module is used for receiving work order information sent by the full life cycle management and control platform, and the work order information comprises warranty problems, equipment information needing to be maintained or/and corresponding user information;
the work order processing information input module is used for inputting and sending work order processing results to the full life cycle management and control platform;
and the work order processing module is used for processing the work orders displayed on the mobile operation and maintenance client, and the processing operation comprises closing the work orders.
8. The mobile operation and maintenance client according to claim 7, wherein a knowledge base is embedded in the mobile operation and maintenance client, and the knowledge base comprises work order related operation and maintenance problems and corresponding processing methods.
9. The mobile operation and maintenance client according to claim 7, further comprising at least one of the following modules:
the code image identification module is used for identifying a code image of the target equipment and acquiring data information associated with the code image;
the service system interface is used for communicating with a preset service system or/and a preset mobile platform so as to acquire target equipment information in the preset service system or/and the preset mobile platform;
and the equipment information routing module is used for matching the route according to the ID based on the obtained ID of the equipment associated with the code image under the condition that the code image is identified by the code image identification module, and obtaining the corresponding detailed information of the target equipment from the matched route to the corresponding service system interface.
10. A terminal is characterized in that a terminal asset management module is embedded in the terminal and used for automatically collecting a plurality of pieces of information and sending and synchronizing the collected information to a full life cycle management and control platform of the information communication terminal according to any one of claims 1 to 6, wherein the full life cycle management and control platform is deployed in a private cloud environment, and the plurality of pieces of information comprise a plurality of pieces of hardware information in a CPU, a memory, a hard disk partition sum, a device identifier, a board, an optical drive, a floppy drive, a display card, a keyboard, a mouse, a monitor, an infrared device and a keyboard of the terminal.
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| CN202010179381.XA CN111383130A (en) | 2020-03-16 | 2020-03-16 | Full life cycle management and control platform, mobile operation and maintenance client and terminal |
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| CN202010179381.XA CN111383130A (en) | 2020-03-16 | 2020-03-16 | Full life cycle management and control platform, mobile operation and maintenance client and terminal |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112364772A (en) * | 2020-11-11 | 2021-02-12 | 国网浙江省电力有限公司舟山供电公司 | Mobile operation terminal system based on cloud platform |
| CN112801389A (en) * | 2021-02-04 | 2021-05-14 | 成都秦川物联网科技股份有限公司 | Life cycle comprehensive management method and system for natural gas energy metering Internet of things system |
| CN113807815A (en) * | 2021-09-17 | 2021-12-17 | 江苏中博通信有限公司 | Material life cycle management system and method based on PLM system |
| CN114548632A (en) * | 2021-07-01 | 2022-05-27 | 广东未来智慧城市科技有限公司 | Intelligent handheld terminal management system |
| NL2033336A (en) * | 2021-10-18 | 2023-05-15 | State Grid Anhui Electric Power Company Maanshan Power Supply Company | Automatic inspection system for information systems of electric power enterprises |
| US11822325B2 (en) | 2021-02-04 | 2023-11-21 | Chengdu Qinchuan Iot Technology Co., Ltd. | Methods and systems for managing a pipe network of natural gas |
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2020
- 2020-03-16 CN CN202010179381.XA patent/CN111383130A/en active Pending
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112364772A (en) * | 2020-11-11 | 2021-02-12 | 国网浙江省电力有限公司舟山供电公司 | Mobile operation terminal system based on cloud platform |
| CN112801389A (en) * | 2021-02-04 | 2021-05-14 | 成都秦川物联网科技股份有限公司 | Life cycle comprehensive management method and system for natural gas energy metering Internet of things system |
| US11822325B2 (en) | 2021-02-04 | 2023-11-21 | Chengdu Qinchuan Iot Technology Co., Ltd. | Methods and systems for managing a pipe network of natural gas |
| CN114548632A (en) * | 2021-07-01 | 2022-05-27 | 广东未来智慧城市科技有限公司 | Intelligent handheld terminal management system |
| CN113807815A (en) * | 2021-09-17 | 2021-12-17 | 江苏中博通信有限公司 | Material life cycle management system and method based on PLM system |
| NL2033336A (en) * | 2021-10-18 | 2023-05-15 | State Grid Anhui Electric Power Company Maanshan Power Supply Company | Automatic inspection system for information systems of electric power enterprises |
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