CN110889741B - Cigarette retail integrated system - Google Patents

Cigarette retail integrated system Download PDF

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Publication number
CN110889741B
CN110889741B CN201911084685.1A CN201911084685A CN110889741B CN 110889741 B CN110889741 B CN 110889741B CN 201911084685 A CN201911084685 A CN 201911084685A CN 110889741 B CN110889741 B CN 110889741B
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user
information
module
cigarette
product
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CN110889741A (en
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邓超
朱皓然
张欣
李宁
钱方远
王吉斌
张健
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China Tobacco Guangxi Industrial Co Ltd
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China Tobacco Guangxi Industrial Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0631Item recommendations
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02PCLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/30Computing systems specially adapted for manufacturing

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  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
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  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a cigarette retail integrated system, which comprises: the system comprises a cigarette product recommending device, a cigarette product trial device and an intelligent management platform; the cigarette product recommending device is used for recommending cigarette products to users, the cigarette product trial device is used for providing trial products corresponding to the recommended cigarette products for the users, and the intelligent management platform is used for confirming the identity of the users and centrally managing data. The cigarette retail integrated system realizes verification of the user identity, recommends cigarette products to the user in a targeted manner, and issues trial products of the recommends cigarette products to the user in a one-to-one correspondence manner, so that sensory cognition and experience of the user on the recommends cigarette products are improved.

Description

Cigarette retail integrated system
Technical Field
The invention relates to the technical field of information, in particular to a cigarette retail integrated system.
Background
Along with the automatic and intelligent products quickly going deep into each link of people's life, in order to provide more convenient shopping experience of consumers, the vending machine should be generated, and the user can autonomously select the products to be purchased according to the product list of the vending machine. Retail cigarettes in the current market are sold mainly through approved tobacco sales sites, and in the cigarette selling process, the retail cigarettes are sold on automatic vending machines due to strong standardization of the products, and the cigarette vending machines in the prior art can sell cigarettes, but cannot identify the identity of a user and recommend and/or try out corresponding products.
Disclosure of Invention
In view of the above, in order to overcome the above-mentioned drawbacks of the existing vending machine, the embodiment of the present invention provides an integrated system for retail cigarette.
The embodiment of the invention provides a cigarette retail integrated system, which comprises: the system comprises a cigarette product recommending device, a cigarette product trial device and an intelligent management platform; the cigarette product recommending device comprises a first acquiring module and a recommending module, the cigarette product trial device comprises a second acquiring module and a first sending module, and the intelligent management platform comprises a first confirming module and a second confirming module; the first acquisition module is used for acquiring first user characteristic information and sending the first user characteristic information to the intelligent management platform; the first confirmation module is used for confirming first identity information of the user according to the first user characteristic information, confirming recommended cigarette product information of the user according to the first identity information of the user, and sending the first identity information of the user and the recommended cigarette product information to the cigarette product recommendation device; the recommending module is used for recommending cigarette products to a user according to the information of the recommended cigarette products; the second acquisition module is used for acquiring second user characteristic information and sending the second user characteristic information to the intelligent management platform; the second confirmation module is used for confirming second identity information of the user according to the second user characteristic information, confirming trial product information of the user according to the second identity information of the user, the first identity information of the user and the recommended cigarette product information, and sending the second identity information of the user and the trial product information to the cigarette product trial device; the first transmitting module is used for transmitting test articles to the user according to the second identity information of the user and the trial product information.
Optionally, the integrated system for retail cigarette further comprises: the cigarette product vending device comprises a third acquisition module and an opening module; the third acquisition module is used for acquiring third user characteristic information and sending the third user characteristic information to the intelligent management platform; the intelligent management platform further comprises a third confirmation module, which is used for confirming third identity information of the user according to the third characteristic information and sending the third identity information of the user to the cigarette product vending device; the opening module is used for opening a cabinet door of the cigarette product vending device according to third identity information of a user.
Optionally, the integrated system for retail cigarette further comprises: the bill confirmation device comprises a fourth acquisition module and a second sending module; the cigarette product vending device also comprises a first generation module, a bill confirmation device and a second generation module, wherein the first generation module is used for generating bill information according to a product extracted by a user and sending the bill information and third identity information of the user to the bill confirmation device; the fourth acquisition module is used for acquiring fourth user characteristic information and sending the fourth user characteristic information to the intelligent management platform; the intelligent management platform also comprises a fourth confirmation module which is used for confirming the fourth identity information of the user according to the fourth user characteristic information and sending the fourth identity information of the user to the bill confirmation device; the second sending module is used for sending bill information according to the third identity information and the fourth identity information.
Optionally, the bill confirmation device further includes a first receiving module, configured to receive the payment confirmation information from the user, and send the payment confirmation information to the intelligent management platform.
Optionally, the cigarette product vending device further comprises a third sending module, configured to send bill information to the intelligent management platform; the intelligent management platform also comprises a second generation module which is used for generating a history record of the user according to the third identity information, the bill information, the fourth identity information, the confirmed payment information, the first identity information, the recommended cigarette product information, the second identity information and the trial product information.
Optionally, the first confirmation module includes: the first acquisition sub-module is used for confirming first identity information of the user according to the first user characteristic information and acquiring a history record of the user according to the first identity information of the user; the first confirmation sub-module is used for confirming the recommended cigarette product information of the user according to the first identity information and the history record and sending the first identity information and the recommended cigarette product information of the user to the cigarette product recommending device.
Optionally, the intelligent management platform further includes: the first judging module is used for judging whether the user gets the test article corresponding to the recommended cigarette product information according to the first identity information, the recommended cigarette product information and the history record of the user; and the third sending module is used for generating a test article instruction according to the judging result of the first judging module and sending the test article instruction to the cigarette product tester.
Optionally, the cigarette product recommendation device further comprises a second receiving module, which is used for receiving product information input by a user and sending the product information to the intelligent management platform; the intelligent management platform further comprises a third generation module for receiving the product information, generating first product information of the user according to the first identity information of the user and the product information, and generating trial product information of the user according to the second identity information of the user, the first identity information and the first product information.
Optionally, the second sending module includes: the first judging sub-module is used for judging whether the third identity information and the fourth identity information of the user are the same or not; and the first sending sub-module is used for sending bill information to the user if the third identity information and the fourth identity information of the user are the same.
Optionally, the second sending module further includes: and the prompting submodule is used for prompting the user that bill information is not generated if the third identity information and the fourth identity information of the user are different.
Optionally, the first generating module includes: the second acquisition sub-module is used for acquiring image information of a product taken by a user; the first generation sub-module is used for generating bill information according to the image information and sending the bill information and third identity information of the user to the bill confirmation device.
The embodiment of the invention has the following beneficial effects:
1. according to the cigarette retail integrated system provided by the embodiment of the invention, the first acquisition module is arranged on the cigarette product recommending device to acquire the first user characteristic information, the first user characteristic information is sent to the intelligent management platform, the intelligent management platform confirms the first identity information (such as the name, the age and the sex of the user) of the user according to the first user characteristic information, then confirms the recommended cigarette product suitable for the user according to the first identity information of the user, and further the cigarette product recommending device can recommend the cigarette product to the user, so that verification of the identity of the user and targeted recommendation of the cigarette product to the user are realized, the second acquisition module is arranged on the cigarette product try device to acquire the second user characteristic information, the second user characteristic information is sent to the intelligent management platform, the intelligent management platform confirms the second identity information (such as the name, the age and the sex of the user) of the user according to the second user characteristic information, and if the first identity information is matched with the second identity information, the recommended cigarette product information of the user confirmed according to the first identity information is used as product information, and further the user is issued to the product information, so that the user's identity is verified to the recommended product is verified to the user, and the user's experience of the recommended product is improved, and the user's sense trial experience is realized is verified to the user.
2. The integrated system for cigarette retail provided by the embodiment of the invention can adopt a distributed structure, takes the intelligent management platform as a management center of the integrated system for cigarette retail, can utilize the strong computing power and reliability of cloud to realize convenient centralized, standardized, convenient and integrated management and control modes, so that the integrated system for cigarette retail can realize cross-region and multi-terminal intelligent identification of user identities, and provides a one-tap service such as cigarette product introduction, trial experience, self-service goods taking, intelligent settlement and the like for users, thereby creating novel product consumption experience. Meanwhile, real market consumption information of the product can be acquired, the information provides first-hand real-time market information for merchants to study the user type and consumption behavior of the product, the trend of market consumption requirements can be tracked in time, and data guidance is provided for further improving and perfecting the product.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings that are needed in the description of the embodiments or the prior art will be briefly described, and it is obvious that the drawings in the description below are some embodiments of the present invention, and other drawings can be obtained according to the drawings without inventive effort for a person skilled in the art.
FIG. 1 shows a schematic diagram of a cigarette retail integrated system according to an embodiment of the present invention;
FIG. 2 illustrates a schematic diagram of another integrated cigarette retail system in accordance with an embodiment of the present invention;
FIG. 3 illustrates a schematic diagram of another integrated cigarette retail system in accordance with an embodiment of the present invention;
FIG. 4 illustrates a schematic diagram of another integrated cigarette retail system according to an embodiment of the present invention;
FIG. 5 illustrates a schematic diagram of another integrated cigarette retail system according to an embodiment of the present invention;
fig. 6 shows a schematic structural view of another integrated cigarette retail system according to an embodiment of the present invention.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the embodiments of the present invention more apparent, the technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention, and it is apparent that the described embodiments are some embodiments of the present invention, but not all embodiments of the present invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to fall within the scope of the invention.
As shown in fig. 1, an embodiment of the present invention provides a cigarette retail integrated system, including: the system comprises a cigarette product recommending device 1, a cigarette product tester 2 and an intelligent management platform 3; the cigarette product recommending device 1 comprises a first acquiring module 11 and a recommending module 12, the cigarette product tester 2 comprises a second acquiring module 21 and a first emitting module 22, and the intelligent management platform 3 comprises a first confirming module 31 and a second confirming module 32; the first obtaining module 11 is configured to obtain first user feature information and send the first user feature information to the intelligent management platform; the first confirmation module 31 is configured to confirm first identity information of a user according to the first user characteristic information, confirm recommended cigarette product information of the user according to the first identity information of the user, and send the first identity information of the user and the recommended cigarette product information to the cigarette product recommendation device 1; the recommending module 12 is used for recommending cigarette products to a user according to the recommended cigarette product information; the second obtaining module 21 is configured to obtain second user feature information, and send the second user feature information to the intelligent management platform 3; the second confirmation module 32 is configured to confirm the second identity information of the user according to the second user characteristic information, confirm the trial product information of the user according to the second identity information of the user, the first identity information of the user and the recommended cigarette product information, and send the second identity information of the user and the trial product information to the cigarette product trial device 2; the first issuing module 22 is configured to issue a test article to the user according to the second identity information of the user and the trial product information.
In the embodiment of the present invention, the first acquiring module 11 and the second acquiring module 21 may be modules with multiple biometric technologies, where the multiple biometric technologies include one or more of hand recognition, fingerprint recognition, face recognition, voice recognition, iris recognition, signature recognition, and the like, and specifically, the first acquiring module 11 and the second acquiring module 21 may include a face recognition module, a fingerprint recognition module, a palm print recognition module, and an iris recognition module, respectively. The user can select at least one identification mode according to his own preference. When one of the recognition modes fails to recognize the user characteristic information due to software/hardware faults or algorithm errors, the cigarette retail integrated system prompts the user to select other recognition modes to recognize the user characteristic information.
When the intelligent management platform 3 judges that the user characteristic information of the user is not high enough in recognition matching degree and possibly relates to identity forging, the cigarette retail integrated system prompts the user to adopt two or more recognition modes for identity verification. The user identity verification is carried out by adopting the face recognition technology, the fingerprint recognition technology, the palm print recognition technology and the iris recognition technology, so that the problem that the identity of a consumer can not be accurately recognized 100% by a single biological recognition technology is effectively solved, the user can select an identity recognition mode according to own preference, and the usability, the user friendliness and the robustness of the system are improved.
In the operation flow of the integrated system for cigarette retail, the local equipment and the intelligent management platform are subjected to data sharing and interconnection, which means that terminal equipment in different regions and different storefronts are organically cooperated. In terms of service deployment, function deployment and terminal equipment management, the rules of the system can be uniformly configured and deployed on the intelligent management platform, so that service personnel can perform centralized uniform management without running to each terminal to perform manual setting and configuration, and the system operation and maintenance cost is reduced.
Specifically, the cigarette product recommendation device 1 identifies first user characteristic information of a user through a multiple biological identification technology, then sends the first user characteristic information to the intelligent management platform 3, the intelligent management platform 3 can obtain first identity information of the user according to the first characteristic information of the user, for example, determine an image, a name, an age, a sex and the like of the user, further determine whether the user reaches the age of purchasing a cigarette product according to the first identity information of the user, if the user reaches the age of purchasing the cigarette product, obtain a recommended cigarette product suitable for the user according to the first identity information (image, age, sex and the like) of the user, and if the user does not reach the age of purchasing the cigarette product, do not recommend the product to the user. Of course, for other products that do not require verification of age, the recommended product appropriate for the user may be obtained directly from the first identity information (image, age, gender, etc.) of the user without verifying age. The recommendation module 12 may be a module having a display screen through which recommended cigarette products may be displayed and recommended to a user. After the cigarette product tester 2 identifies the second user characteristic information of the user through the multiple identity identification technology, the second user characteristic information is sent to the intelligent management platform 3, the intelligent management platform 3 can obtain the second identity information of the user according to the second characteristic information of the user, for example, the image, the name, the age, the sex and the like of the user are determined, the second identity information is matched with the first identity information, if the first identity information is matched with the second identity information, the recommended cigarette product corresponding to the first identity information is the trial product information of the user, and further trial products are issued to the user according to the set standard. If the first identity information is not matched with the second identity information, prompting the user to firstly recommend the product.
According to the cigarette retail integrated system provided by the embodiment of the invention, the first acquisition module is arranged on the cigarette product recommending device to acquire the first user characteristic information, the first user characteristic information is sent to the intelligent management platform, the intelligent management platform confirms the first identity information (such as the name, the age and the sex of the user) of the user according to the first user characteristic information, then confirms the recommended cigarette product suitable for the user according to the first identity information of the user, and further the cigarette product recommending device can recommend the cigarette product to the user, so that verification of the identity of the user and targeted recommendation of the cigarette product to the user are realized, the second acquisition module is arranged on the cigarette product try device to acquire the second user characteristic information, the second user characteristic information is sent to the intelligent management platform, the intelligent management platform confirms the second identity information (such as the name, the age and the sex of the user) of the user according to the second user characteristic information, and if the first identity information is matched with the second identity information, the recommended cigarette product information of the user confirmed according to the first identity information is used as product information, and further the user is issued to the product information, so that the user's identity is verified to the recommended product is verified to the user, and the user's experience of the recommended product is improved, and the user's sense trial experience is realized is verified to the user.
In an alternative embodiment, in order to attract the attention of the user, the user may be attracted to the cigarette product by playing a video on the display screen of the recommendation module 12 of the cigarette product recommendation device 1 in a video interaction manner. Specifically, a game interaction mode can be adopted to attract users to pay attention to cigarette products, prompt members to try out benefits for free, and guide consumers to join in a member system.
In an alternative embodiment, as shown in fig. 2, the cigarette product recommendation device 1 further includes a second receiving module 13, configured to receive product information input by a user, and send the product information to the intelligent management platform 3; the intelligent management platform 3 further includes a third generating module 38, configured to receive the product information, generate first product information of the user according to the first identity information and the product information of the user, and generate trial product information of the user according to the second identity information, the first identity information and the first product information of the user. In this embodiment of the present invention, the cigarette product recommendation device 1 is further provided with a second receiving module 13, for example, may be an input panel, if the user does not like the product recommended by the recommended cigarette product device 1, the user may also input corresponding product information according to his own preference, and the second receiving module 13 generates the first product information of the user according to the product information and the first identity information input by the user. After the cigarette product trial device 2 obtains the second user characteristic, the intelligent management platform 3 determines second identity information of the user according to the second user characteristic, matches the second identity information with the first identity information, and if the second identity information is matched with the first identity information, sends the first product information to the cigarette product trial device 2 as trial product information of the user. Through set up the second receiving module that the user can input oneself and like the product on cigarette product recommending device for cigarette retail integrated system is more humanized and diversified.
In an alternative embodiment, as shown in fig. 3, the integrated cigarette retail system may further comprise: the cigarette product vending device 4, the cigarette product vending device 4 comprises a third acquisition module 41 and an opening module 42; the third obtaining module 41 is configured to obtain third user feature information, and send the third user feature information to the intelligent management platform 3; the intelligent management platform 3 further comprises a third confirmation module 33, configured to confirm third identity information of the user according to the third user characteristic information, and send the third identity information of the user to the cigarette product vending device 4; the opening module 42 is configured to open a door of the cigarette product vending apparatus 4 according to the third identity information of the user. In the embodiment of the invention, after the user experiences the test articles, or after the user is attracted by the cigarette retail integrated system, or the user directly has a purchase intention, the product may need to be purchased, therefore, the cigarette retail integrated system may further comprise a cigarette product vending device, a module with multiple biometric identification technology, namely a third acquisition module, is also arranged on the cigarette product vending device, the multiple biometric identification technology may specifically be a face recognition technology, a fingerprint identification technology, a palm print identification technology and an iris identification technology, the identity of the user is identified through the multiple biometric identification technology, so as to obtain identity information (such as name, image, age, gender and the like) of the third user, and by confirming the identity information of the third user, whether the user reaches the age of purchasing the cigarette product is judged, if the user reaches the age of purchasing the cigarette product, the user can open a cabinet door of the cigarette product vending device 4 according to the third identity information of the user, and if the user does not reach the age of purchasing the cigarette product, the cabinet door of the cigarette product vending device 4 is not opened or the user is prompted that the user cannot purchase the product.
In an alternative embodiment, for convenience in product checkout, as shown in fig. 4, the integrated system for retail cigarette further includes: the bill confirmation device 5 comprises a fourth acquisition module 51 and a second sending module 52; the cigarette product vending device 4 further comprises a first generating module 43, configured to generate bill information according to the product extracted by the user, and send the bill information and third identity information of the user to the bill confirmation device 5; the fourth obtaining module 51 is configured to obtain fourth user feature information, and send the fourth user feature information to the intelligent management platform 3; the intelligent management platform 3 further comprises a fourth confirmation module 34, configured to confirm fourth identity information of the user according to the fourth user characteristic information, and send the fourth identity information of the user to the bill confirmation device 5; the second sending module 52 is configured to send billing information according to the third identity information and the fourth identity information. In the embodiment of the present invention, the second transmitting module 52 includes: the first judging sub-module is used for judging whether the third identity information and the fourth identity information of the user are the same or not; and the first sending sub-module is used for sending bill information to the user if the third identity information and the fourth identity information of the user are the same. The second transmitting module 52 further includes: and the prompting submodule is used for prompting the user that bill information is not generated if the third identity information and the fourth identity information of the user are different.
Specifically, the cigarette product vending device 4 may include a first generating module 43, may automatically generate bill information based on a cigarette product taken by a user, and send the bill information and third identity information of the user to the bill confirming device 5, where the bill confirming device 5 may set a module of multiple biometric technology, that is, a fourth acquiring module, identify a fourth user feature, and further confirm the fourth identity information of the user through the intelligent management platform 3, the bill confirming device 5 searches third identity information matched with the fourth identity information based on the fourth identity information, if there is third identity information matched with the fourth identity information, sends the bill information corresponding to the third identity information to the user, and may send the bill information in a voice broadcast manner, a display screen display manner, etc., and in this embodiment, send the bill information in a display screen display manner, and meanwhile, the display screen may also display that payment may be performed by scanning a two-dimensional code, and the user may pay based on the bill information and the two-dimensional code. If the user cannot pay through the two-dimensional code, the user can pay through cash. And if the third identity information which is matched with the fourth identity is not available, prompting the user that the bill information is not generated.
The integrated system for cigarette retail provided by the embodiment of the invention can adopt a distributed structure, takes the intelligent management platform as a management center of the integrated system for cigarette retail, can utilize the strong computing power and reliability of cloud to realize convenient centralized, standardized, convenient and integrated management and control modes, so that the integrated system for cigarette retail can realize cross-region and multi-terminal intelligent identification of user identities, provides a one-tap service such as cigarette product introduction, trial experience, self-service goods taking, intelligent settlement and the like for users, can effectively improve the service quality of cigarette retail, and creates novel product consumption experience.
In an alternative embodiment, the first generation module 43 includes: the second acquisition sub-module is used for acquiring image information of a product taken by a user; the first generation sub-module is used for generating bill information according to the image information and sending the bill information and third identity information of the user to the bill confirmation device. In the embodiment of the invention, the image information of the product taken by the user can be obtained through the camera, and the category and the number of the product can be obtained according to the obtained image information, so that the bill information of the product can be generated according to the category and the number of the product.
In an alternative embodiment, as shown in fig. 5, the bill validation device 5 further includes a first receiving module 53 for receiving user validated payment information and transmitting the validated payment information to the intelligent management platform 3. The cigarette product vending device 4 further comprises a third sending module 44, configured to send bill information to the intelligent management platform 3; the intelligent management platform 3 further includes a second generating module 35, configured to generate a history of the user according to the third identity information, the bill information, the fourth identity information, the confirmed payment information, the first identity information, the recommended cigarette product information, the second identity information, and the trial product information. In the embodiment of the present invention, after the user completes the payment on the bill confirmation device 5 by means of the code scanning or cash, the first receiving module 53 on the bill confirmation device 5 receives the payment information confirmed by the user. In the embodiment of the invention, the data in the whole consumption and experience process are uploaded to the intelligent management platform 3, and in the operation process of each device of the cigarette retail integrated system, the local equipment and the intelligent management platform 3 perform data sharing and interconnection, because the cigarette product recommending device 1, the cigarette product trial device 2, the cigarette product selling device 4 and the bill confirming device 5 all acquire the characteristic information of the user, the identity information of the user is obtained according to the characteristic information of the user, the data in the consumption and experience process corresponding to the identity information of the same user are collected to obtain the history record of the user, the history records of all users are collected to obtain the history record of all users, and the data provide first-hand real-time market information for researching the user type and consumption behavior of the product by merchants, can timely track the market consumption demand, and provide data guidance for further improving and perfecting the product. For example, the user has problems in the link from paying attention to the experience of purchasing to continuous purchasing, whether the appearance of the product is not attractive enough, the price is too expensive, the information of the product is not transferred in place, the trial experience of the product is not good, or the member service is not in place. The questions can find answers in the history data calculation and then react to the optimization of the business process and the service.
In an alternative embodiment, for better recommending cigarette products to the user, the first confirmation module 31 comprises: the first acquisition sub-module is used for confirming first identity information of the user according to the first user characteristic information and acquiring a history record of the user according to the first identity information of the user; the first confirmation sub-module is used for confirming the recommended cigarette product information of the user according to the first identity information and the history record and sending the first identity information and the recommended cigarette product information of the user to the cigarette product recommending device. In the embodiment of the invention, after the first identity information of the user is confirmed, the history record of the user can be obtained according to the first identity information of the user, and according to the history record of the user, which products are recommended, which products are tried out, which products are purchased and the like can be determined, so that the recommended cigarette products which are most suitable for the user can be obtained according to the first identity information and the history record of the user.
In an alternative embodiment, as shown in fig. 6, the intelligent management platform 3 further includes: the first judging module 36 is configured to judge whether the user has picked up a test article corresponding to the recommended cigarette product information according to the first identity information, the recommended cigarette product information, and the history record of the user; and the third sending module 37 is configured to generate a test product instruction according to the determination result of the first determining module, and send the test product instruction to the cigarette product tester. Specifically, after the intelligent management platform 3 determines the recommended cigarette product information of the user according to the first identity information and the history record of the user, the intelligent management platform 3 further judges whether the user gets the test product corresponding to the recommended cigarette product, if the user gets the test product corresponding to the recommended cigarette product, a test instruction such as incapability of getting the test product again or not issuing the test product is generated and sent to the cigarette product tester 2, and when the user gets the test product in the process of getting the test product by the cigarette product tester 2, the cigarette product tester does not issue the test product to the user. If the user does not get the trial supplies corresponding to the recommended cigarette products, generating a trial supply receiving instruction to send the trial supply receiving instruction to the cigarette product trial device 2, and issuing the trial supplies to the user when the user receives the trial supplies by the cigarette product trial device 2. According to the product braking and selling system provided by the embodiment of the invention, as each device of the cigarette retail integrated system performs data sharing and interconnection with the intelligent management platform in the operation flow, the local equipment and the intelligent management platform mean that the terminal equipment in different regions and different storefronts are organically cooperated. For example, a trial product taking rule can be set, a consumer can not try out an X product in an A store, and then can not try out the X product again in another store, so that more users can participate in trial activities under the condition of limited resources, and the phenomenon of 'wool-out' is effectively avoided.
Although embodiments of the present invention have been described in connection with the accompanying drawings, various modifications and variations may be made by those skilled in the art without departing from the spirit and scope of the invention, and such modifications and variations are within the scope of the invention as defined by the appended claims.

Claims (11)

1. A cigarette retail integrated system, comprising: the system comprises a cigarette product recommending device, a cigarette product trial device and an intelligent management platform;
the cigarette product recommending device comprises a first acquiring module and a recommending module, the cigarette product tester comprises a second acquiring module and a first sending module, and the intelligent management platform comprises a first confirming module and a second confirming module;
the first acquisition module is used for acquiring first user characteristic information and sending the first user characteristic information to the intelligent management platform;
the first confirmation module is used for confirming first identity information of a user according to the first user characteristic information, confirming recommended cigarette product information of the user according to the first identity information of the user, and sending the first identity information of the user and the recommended cigarette product information to the cigarette product recommendation device;
the recommending module is used for recommending cigarette products to the user according to the recommended cigarette product information;
the second acquisition module is used for acquiring second user characteristic information and sending the second user characteristic information to the intelligent management platform;
the second confirmation module is used for confirming second identity information of the user according to the second user characteristic information, confirming trial product information of the user according to the second identity information of the user, the first identity information of the user and recommended cigarette product information, and sending the second identity information of the user and the trial product information to the cigarette product trial device;
the first transmitting module is used for transmitting test articles to the user according to the second identity information and the trial product information of the user.
2. The integrated cigarette retail system of claim 1, further comprising:
the cigarette product vending device comprises a third acquisition module and an opening module;
the third acquisition module is used for acquiring third user characteristic information and sending the third user characteristic information to the intelligent management platform;
the intelligent management platform further comprises a third confirmation module, wherein the third confirmation module is used for confirming third identity information of a user according to the third user characteristic information and sending the third identity information of the user to the cigarette product vending device;
the opening module is used for opening a cabinet door of the cigarette product vending device according to the third identity information of the user.
3. The integrated cigarette retail system of claim 2, further comprising:
the bill confirmation device comprises a fourth acquisition module and a second sending module;
the cigarette product vending device further comprises a first generation module, a bill confirmation device and a second generation module, wherein the first generation module is used for generating bill information according to a product extracted by a user and sending the bill information and third identity information of the user to the bill confirmation device;
the fourth acquisition module is used for acquiring fourth user characteristic information and sending the fourth user characteristic information to the intelligent management platform;
the intelligent management platform further comprises a fourth confirmation module, which is used for confirming fourth identity information of the user according to the fourth user characteristic information and sending the fourth identity information of the user to the bill confirmation device;
the second sending module is used for sending the bill information according to the third identity information and the fourth identity information.
4. The integrated cigarette retail system of claim 3, wherein,
the bill confirmation device also comprises a first receiving module which is used for receiving the payment confirmation information of the user and sending the payment confirmation information to the intelligent management platform.
5. The integrated cigarette retail system of claim 4,
the cigarette product vending device further comprises a third sending module, wherein the third sending module is used for sending the bill information to the intelligent management platform;
the intelligent management platform further comprises a second generation module for generating a history record of the user according to the third identity information, the bill information, the fourth identity information, the payment confirmation information, the first identity information, the recommended cigarette product information, the second identity information and the trial product information.
6. The integrated cigarette retail system of claim 5, wherein the first confirmation module comprises:
the first acquisition sub-module is used for confirming first identity information of a user according to the first user characteristic information and acquiring a history record of the user according to the first identity information of the user;
and the first confirmation sub-module is used for confirming the recommended cigarette product information of the user according to the first identity information and the history record and sending the first identity information and the recommended cigarette product information of the user to the cigarette product recommending device.
7. The integrated cigarette retail system of claim 5, wherein the intelligent management platform further comprises:
the first judging module is used for judging whether the user gets the trial supplies corresponding to the recommended cigarette product information or not according to the first identity information of the user, the recommended cigarette product information and the history record;
and the third sending module is used for generating a trial product instruction according to the judging result of the first judging module and sending the trial product instruction to the cigarette product trial device.
8. The integrated cigarette retail system of claim 1, wherein,
the cigarette product recommending device further comprises a second receiving module, a first receiving module and a second receiving module, wherein the second receiving module is used for receiving product information input by a user and sending the product information to the intelligent management platform;
the intelligent management platform further comprises a third generation module for receiving the product information, generating first product information of the user according to the first identity information and the product information of the user, and generating trial product information of the user according to the second identity information, the first identity information and the first product information of the user.
9. The integrated cigarette retail system of claim 3, wherein the second transmission module comprises:
the first judging sub-module is used for judging whether the third identity information and the fourth identity information of the user are the same or not;
and the first sending sub-module is used for sending the bill information to the user if the third identity information and the fourth identity information of the user are the same.
10. The integrated cigarette retail system of claim 9, wherein the second transmission module further comprises:
and the prompting sub-module is used for prompting the user that bill information is not generated if the third identity information and the fourth identity information of the user are different.
11. The integrated cigarette retail system of claim 3, wherein the first generation module comprises:
the second acquisition sub-module is used for acquiring image information of a product taken by a user;
and the first generation sub-module is used for generating bill information according to the image information and sending the bill information and third identity information of the user to a bill confirmation device.
CN201911084685.1A 2019-11-07 2019-11-07 Cigarette retail integrated system Active CN110889741B (en)

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