CN110689246A - Medical equipment maintenance management method and device, computer equipment and storage medium - Google Patents
Medical equipment maintenance management method and device, computer equipment and storage medium Download PDFInfo
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- CN110689246A CN110689246A CN201910882084.9A CN201910882084A CN110689246A CN 110689246 A CN110689246 A CN 110689246A CN 201910882084 A CN201910882084 A CN 201910882084A CN 110689246 A CN110689246 A CN 110689246A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/40—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management of medical equipment or devices, e.g. scheduling maintenance or upgrades
Abstract
The invention relates to a medical equipment maintenance management method, a device, computer equipment and a storage medium, wherein the method comprises the steps of obtaining a repair request; calling corresponding medical equipment related information according to the repair request; generating a maintenance list according to the repair request and the related information of the medical equipment; and dispatching a maintenance list to be used by a corresponding maintenance master for equipment maintenance. The invention realizes on-line quick repair, and the information of the equipment is accurate and complete in the repair process; the maintenance list is automatically processed, so that the workload of hospital equipment departments is reduced, and the working efficiency is improved; the change of the repair reporting mode can improve the working efficiency of medical staff; the accuracy and the integrality of information transmission are improved, the maintenance efficiency is improved, the difficulty in searching, retrieving and counting information is reduced by storing concentrated information, the information loss is avoided, and the management cost of a hospital and a maintenance company is reduced.
Description
Technical Field
The invention relates to a medical equipment management method, in particular to a medical equipment maintenance management method, a medical equipment maintenance management device, computer equipment and a storage medium.
Background
In a traditional mode, after a hospital medical staff finds that equipment has a fault, the hospital medical staff informs a relevant management department of equipment maintenance, namely an equipment department, of the hospital through a telephone, in-plane conversation or a communication tool such as WeChat, QQ, short message and the like, the equipment department contacts a maintenance engineer to the site for processing, the maintenance engineer determines whether the equipment is in the guarantee period of a manufacturer according to an equipment information card hung on the equipment or searches other paper record documents after arriving at the site, if the equipment is in the guarantee period, the manufacturer carries out maintenance, if the guarantee period is exceeded, the manufacturer needs to carry out self-repair or find a maintenance company for repair, and after the maintenance is completed, the maintenance information is recorded by the paper documents.
Under above-mentioned traditional mode, the repair mode is not unified, does not have corresponding data standard, reports the information and conveys inaccurately often to appear in the single in-process, and the incomplete condition, medical personnel, equipment branch of academic or vocational study, maintenance engineer need communicate repeatedly and confirm equipment information, and then lead to the maintenance untimely, and the time of solving the trouble is long, solves the inefficiency of trouble. And the equipment archives and the maintenance information are recorded in a paper mode, are stored separately and are easy to lose and damage, the information is troublesome to look up, retrieve and count, and the management cost of both the hospital and the maintenance company is increased invisibly.
Therefore, it is necessary to design a new method to improve the accuracy and integrity of information transmission, further improve the maintenance efficiency, concentrate information storage, reduce the difficulty of information search, retrieval and statistics, and avoid information loss, thereby reducing the management cost of hospitals and maintenance companies.
Disclosure of Invention
The invention aims to overcome the defects of the prior art and provides a medical equipment maintenance management method, a medical equipment maintenance management device, computer equipment and a storage medium.
In order to achieve the purpose, the invention adopts the following technical scheme: a medical device repair management method, comprising:
acquiring a repair request;
calling corresponding medical equipment related information according to the repair request;
generating a maintenance list according to the repair request and the medical equipment related information;
and dispatching the maintenance list so as to be used by a corresponding maintenance master for equipment maintenance.
The further technical scheme is as follows: before the acquiring the repair request, the method further includes:
acquiring relevant information of medical equipment to generate a corresponding two-dimensional code and an equipment list;
the medical device related information is stored in a database.
The further technical scheme is as follows: the repair request is formed by scanning the two-dimensional code and/or selecting the corresponding medical equipment from the equipment list, and comprises the equipment name and the fault symptom.
The further technical scheme is as follows: the calling of the corresponding medical equipment related information according to the repair request comprises the following steps:
acquiring the equipment name in the repair request;
and searching in a database by taking the equipment name as a keyword to obtain the relevant information of the medical equipment corresponding to the equipment name.
The further technical scheme is as follows: the related information of the medical equipment comprises the name of the equipment, the purchase time, the specification and model, the serial number, the manufacturer, the warranty period, the picture, the department and the storage place.
The further technical scheme is as follows: generating a maintenance list according to the repair request and the medical equipment related information, wherein the maintenance list comprises:
analyzing the repair request to obtain a fault root cause;
and integrating the failure root cause, the equipment name and the warranty period to form a maintenance list.
The further technical scheme is as follows: the dispatch the maintenance list to the maintenance master who supplies to correspond carries out equipment maintenance, includes:
judging whether the warranty period in the maintenance list is due or not;
if not, sending a maintenance list to the manufacturer so that the manufacturer sends a corresponding maintenance master to perform equipment maintenance;
if yes, judging whether maintenance master information meeting the conditions exists or not according to the fault root cause;
if so, sending the maintenance list to the maintainers meeting the conditions so that the corresponding maintainers can maintain the equipment;
if not, then acquire appointed maintenance master information to send the maintenance manifest to appointed maintenance master, carry out equipment maintenance for corresponding maintenance master.
The invention also provides a medical equipment maintenance management device, comprising:
a request acquisition unit for acquiring a repair request;
the calling unit is used for calling corresponding medical equipment related information according to the repair request;
the generating unit is used for generating a maintenance list according to the repair request and the related information of the medical equipment;
and the dispatching unit is used for dispatching the maintenance list so as to be used by a corresponding maintenance master for equipment maintenance.
The invention also provides computer equipment which comprises a memory and a processor, wherein the memory is stored with a computer program, and the processor realizes the method when executing the computer program.
The invention also provides a storage medium storing a computer program which, when executed by a processor, is operable to carry out the method as described above.
Compared with the prior art, the invention has the beneficial effects that: according to the invention, after the repair request is acquired, the related information of the medical equipment stored in the server is acquired according to the repair request, the corresponding maintenance list is generated, the server allocates the maintenance list, the repair mode of the traditional hospital medical equipment is changed, the online rapid repair is realized, and the information of the equipment is accurate and complete in the repair process; the maintenance list is automatically processed, so that the workload of hospital equipment departments is reduced, and the working efficiency is improved; the change of the repair reporting mode can improve the working efficiency of medical staff; the accuracy and the integrality of information transmission are improved, the maintenance efficiency is improved, the difficulty in searching, retrieving and counting information is reduced by storing concentrated information, the information loss is avoided, and the management cost of a hospital and a maintenance company is reduced.
The invention is further described below with reference to the accompanying drawings and specific embodiments.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
Fig. 1 is a schematic view of an application scenario of a medical equipment maintenance management method according to an embodiment of the present invention;
fig. 2 is a schematic flow chart of a medical equipment maintenance management method according to an embodiment of the present invention;
FIG. 3 is a schematic sub-flow chart of a medical equipment maintenance management method according to an embodiment of the present invention;
FIG. 4 is a schematic sub-flow chart of a medical equipment maintenance management method according to an embodiment of the present invention;
FIG. 5 is a schematic sub-flow chart of a medical equipment maintenance management method according to an embodiment of the present invention;
fig. 6 is a schematic diagram of a two-dimensional code according to an embodiment of the present invention;
fig. 7 is a schematic flow chart of a medical equipment maintenance management method according to another embodiment of the present invention;
FIG. 8 is a schematic block diagram of a medical device repair management apparatus provided in an embodiment of the present invention;
fig. 9 is a schematic block diagram of a medical equipment maintenance management apparatus according to another embodiment of the present invention;
FIG. 10 is a schematic block diagram of a computer device provided by an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It will be understood that the terms "comprises" and/or "comprising," when used in this specification and the appended claims, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof.
It is also to be understood that the terminology used in the description of the invention herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used in the specification of the present invention and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise.
It should be further understood that the term "and/or" as used in this specification and the appended claims refers to and includes any and all possible combinations of one or more of the associated listed items.
Referring to fig. 1 and fig. 2, fig. 1 is a schematic view of an application scenario of a medical equipment maintenance management method according to an embodiment of the present invention. Fig. 2 is a schematic flow chart of a medical equipment maintenance management method according to an embodiment of the present invention. The medical equipment maintenance management method is applied to a server, the server performs data interaction with a first terminal and a second terminal, wherein the holder of the first terminal is a hospital, the holder of the second terminal is a maintenance master, corresponding personnel of the hospital send a maintenance request and corresponding medical equipment related information to the server through the first terminal, the server analyzes and forms a maintenance list, and the maintenance list is sent to the second terminal of the corresponding maintenance master to prompt the maintenance master to perform home maintenance.
The first terminal and the second terminal are both provided with account modules which can provide personnel and organizational structure management for each organizational structure, comprise personal information, user management, department management and role authority management, and are basic modules which run on a server.
Fig. 2 is a schematic flow chart of a medical equipment maintenance management method according to an embodiment of the present invention. As shown in fig. 2, the method includes the following steps S110 to S140.
And S110, acquiring a repair request.
In this embodiment, the repair request is formed by scanning the two-dimensional code and/or selecting the corresponding medical device from the device list, and the repair request includes the device name and the failure symptom.
The hospital related personnel initiate the repair request to the server through the first terminal, so that the form consistency of the repair request can be ensured, and the accuracy and the integrity of information transmission are improved.
In addition, medical staff scan the two-dimensional code pasted on the equipment in advance through the first terminal to determine the equipment to be repaired, the equipment to be repaired can be selected from an equipment list displayed on the interface of the first terminal, the equipment fault condition, namely the fault symptom, can be filled in, and the text or voice recording can be adopted; of course, in other embodiments, the fault symptom may not be filled in, and the repair can be directly initiated by the maintenance engineer for field inspection without writing the fault symptom, so as to implement "one-key repair", initiate the equipment repair, and record the repair request into the maintenance information record table, so as to follow up the processing condition of the repair request in real time.
And S120, calling corresponding medical equipment related information according to the repair request.
In this embodiment, the information related to the medical device includes the name of the device, the time of purchase, the model number, the serial number, the manufacturer, the warranty period, the photograph, the department, and the place of storage. The related information of the medical equipment is stored in the database of the server, the difficulty in consulting, searching and counting the information is reduced by storing the centralized information, and the information is prevented from being lost, so that the management cost of hospitals and maintenance companies is reduced.
In an embodiment, referring to fig. 3, the step S120 may include steps S121 to S122.
S121, acquiring the equipment name in the repair request;
and S122, searching in a database by taking the equipment name as a keyword to obtain the relevant information of the medical equipment corresponding to the equipment name.
In this embodiment, a way of searching for relevant information by using keywords is adopted, so that the corresponding relevant information of the medical equipment can be quickly and accurately acquired.
And S130, generating a maintenance list according to the repair request and the relevant information of the medical equipment.
In this embodiment, the maintenance list includes a root cause of the equipment failure, an equipment name, and a warranty period.
In an embodiment, referring to fig. 4, the step S130 may include steps S131 to S132.
S131, analyzing the repair request to obtain a fault root cause.
And storing a list of fault root causes corresponding to different fault symptoms of different devices in the server. After receiving the repair request, the server calculates the similarity with each item of information in the list according to the fault symptoms and the equipment names, and specifically calculates the similarity by adopting a weighted evaluation mode, wherein the higher the value is, the closer the value is.
Of course, in other embodiments, the degree of similarity between the two factors may be calculated by using the Tanimoto factor in the machine learning algorithm, that is, the Jaccard similarity factor, so as to screen out the fault root cause of the relevant information in the list with the highest degree of similarity or with the difference smaller than the threshold value, as the fault root cause of the current repair request, thereby improving the overall repair efficiency.
S132, integrating the fault root cause, the equipment name and the warranty period to form a maintenance list.
And S140, distributing the maintenance list for a corresponding maintenance master to perform equipment maintenance.
In an embodiment, referring to fig. 5, the step S140 may include steps S141 to S145.
S141, judging whether the warranty period in the maintenance list is due or not;
and S142, if not, sending a maintenance list to the manufacturer so that the manufacturer sends a corresponding maintenance master to perform equipment maintenance.
And when the equipment to be maintained is still in the maintenance period, the maintenance list is directly sent to a second terminal of a maintenance master corresponding to the manufacturer, and the maintenance master appointed by the manufacturer maintains the equipment.
When the medical equipment related information is recorded, the maintenance master related information appointed by the manufacturer can be synchronized into the medical equipment related information, so that the order dispatching operation of a maintenance list can be performed quickly, and the whole maintenance efficiency is improved.
And S143, if yes, judging whether maintenance master information meeting the conditions exists according to the fault root.
In this embodiment, an information database for storing information of the maintenance master is provided in the server, and the information database stores information of the maintenance master and the name of the equipment which is skilled in maintenance and the root cause of the fault.
And searching according to the fault root as a key text to retrieve whether maintenance master information capable of maintaining the fault root exists.
S144, if yes, sending the maintenance list to a maintenance master meeting the conditions so that the corresponding maintenance master can maintain the equipment;
s145, if not, acquiring the information of the designated maintenance master, and sending the maintenance list to the designated maintenance master so as to enable the corresponding maintenance master to carry out equipment maintenance.
When no information of the maintainer meeting the condition exists, the maintainer appointed by the superior manager maintains the equipment. And after receiving the maintenance list, the maintenance master receives the work order on the second terminal and goes to maintenance.
For example:
example two
A hospital physical examination center has an electric heat constant temperature drying cabinet, appears opening the unresponsive problem of mains switch equipment, and the nurse that the administrative department was responsible for equipment management scans the two-dimensional code as shown in figure 6 on it through first terminal, the two-dimensional code is that the user inputs equipment information in advance to keep on the network server, generate the two-dimensional code, paste on the equipment, send the two-dimensional code information to the server through the internet on the first terminal and inquire, confirm equipment and obtain its information after the inquiry as shown in following table 1:
TABLE 1
And initiating a repair request to the equipment through the first terminal, wherein the repair request is submitted through the Internet. Besides scanning and searching the equipment through the two-dimension code, the user can also initiate a repair request after inquiring the equipment through an equipment list provided by the first terminal. The server generates a maintenance list according to the repair request and distributes the maintenance list to a corresponding maintenance master, if the maintenance master corresponding to the hospital A is inquired to be a Ba team of a company B, and a C engineer in the Ba team is in a state without a maintenance task, the work list is distributed to the C engineer, and the company B and the C engineer are informed. The C engineer obtains a work order distribution notice through the mobile intelligent device or an internet webpage, obtains basic information of the device such as table 1, receives a maintenance work order, the server changes the work order state into an accepted order and informs a hospital nurse and a device department, a manager D of a Ba team of a company B is in charge, and the C engineer prepares a corresponding checking and maintenance tool according to the device information obtained from the work order and then goes out to a hospital physical examination center for field maintenance of the device.
To give another example:
a hospital physical examination center has an electric heat constant temperature drying cabinet, appears opening the unresponsive problem of mains switch equipment, and the nurse that the administrative department was responsible for equipment management scans the two-dimensional code as shown in figure 6 on it through first terminal, the two-dimensional code is that the user inputs equipment information in advance to keep on the network server, generate the two-dimensional code, paste on the equipment, send the two-dimensional code information to the server through the internet on the first terminal and inquire, confirm equipment and obtain its information after the inquiry as shown in following table 2:
TABLE 2
And initiating a repair request to the equipment through the first terminal, wherein the repair request is submitted through the Internet. Besides scanning and searching the equipment through the two-dimension code, the user can also initiate a repair request after inquiring the equipment through an equipment list provided by the first terminal. The server generates a maintenance list according to the repair request and distributes the maintenance list to a corresponding maintenance master, if the fact that the maintenance engineer corresponding to the hospital A is a Ba team of a company B is inquired, and engineers in the Ba team all have maintenance tasks and are maintaining, the maintenance list is distributed to a supervisor D of the Ba team to request the supervisor D to manually distribute a work order, the supervisor D obtains a maintenance list distribution notice, after the equipment is judged to need priority processing, the maintenance list is distributed to a maintenance engineer C and is required to preferentially maintain the equipment, the maintenance list is distributed to the maintenance engineer C, and a nurse, an equipment department and an engineer are notified. And C, the engineer acquires a maintenance list and basic information of the equipment as shown in a table 2, receives a maintenance work order, determines the work order state as a received order, informs the nurse and the equipment department of the A hospital, and a manager D of a Ba team of the B company, and starts to go to the gynecological and obstetrical field maintenance equipment of the A hospital after preparing corresponding checking and maintenance tools according to the equipment information acquired in the work order.
To give another example:
the anorectal department of A hospital has a high frequency anorectal therapeutic instrument, the screen does not show, the nurse that the administrative department is responsible for equipment management scans the two-dimensional code as shown in figure 6 through a first terminal, the two-dimensional code is that the user inputs equipment information in advance, and keeps on the network server, generates the two-dimensional code, pastes on the equipment, sends the two-dimensional code information to the server through the internet on the first terminal and inquires, confirms equipment after the inquiry and obtains its information as shown in the following table 3:
TABLE 3
And initiating a repair request to the equipment through the first terminal, wherein the repair request is submitted through the Internet. Besides scanning and searching the equipment through the two-dimension code, the user can also initiate a repair request after inquiring the equipment through an equipment list provided by the first terminal. The server generates a maintenance list according to the repair request, distributes the maintenance list to a corresponding maintenance master, judges that the equipment is high-value equipment, reviews the repair application in the warranty period of the manufacturer, sets a repair order as manufacturer maintenance, and distributes the maintenance list generated by the equipment information to the maintenance master appointed by the manufacturer.
The device information and the repair request are uniformly stored in the cloud, so that the device can be quickly and accurately inquired and the device condition can be counted, multiple backup and disaster recovery schemes are provided, and information data are never lost.
According to the medical equipment maintenance management method, after the repair request is obtained, the relevant information of the medical equipment stored in the server is obtained according to the repair request, the corresponding maintenance list is generated, the server allocates the maintenance list, the repair mode of the traditional hospital medical equipment is changed, the on-line rapid repair is realized, and the information of the equipment is accurate and complete in the repair process; the maintenance list is automatically processed, so that the workload of hospital equipment departments is reduced, and the working efficiency is improved; the change of the repair reporting mode can improve the working efficiency of medical staff; the accuracy and the integrality of information transmission are improved, the maintenance efficiency is improved, the difficulty in searching, retrieving and counting information is reduced by storing concentrated information, the information loss is avoided, and the management cost of a hospital and a maintenance company is reduced.
Fig. 7 is a flowchart illustrating a medical equipment maintenance management method according to another embodiment of the present invention. As shown in fig. 7, the medical equipment maintenance management method of the present embodiment includes steps S210 to S260. Steps S230 to S260 are similar to steps S110 to S140 in the above embodiments, and are not described herein again. The added steps S210 to S220 in the present embodiment will be described in detail below.
S210, acquiring relevant information of the medical equipment to generate a corresponding two-dimensional code and an equipment list;
and S220, storing the information related to the medical equipment in a database.
The basic information of the medical equipment is input through the first terminal, and the basic information comprises information such as a name, purchase time, specification and model, a serial number, a manufacturer, a warranty period, a photo, a department to which the medical equipment belongs, a storage place and the like; and generating a two-dimensional code according to the input information for quickly selecting the equipment. The equipment information input is basic work, and before the equipment repair step is carried out, the information of the equipment must be input into a database of a server;
in other embodiments, the first terminal and the second terminal may also be used to enter the basic information of the person in the personal information module of the account module, and set the position of the person in the organization structure and the role and authority of the person in the department management module and the user authority management module. Personnel information entry is basic work and needs to be entered in advance.
Fig. 8 is a schematic block diagram of a medical equipment maintenance management device 300 according to an embodiment of the present invention. As shown in fig. 8, the present invention also provides a medical equipment maintenance management device 300 corresponding to the above medical equipment maintenance management method. The medical equipment maintenance management apparatus 300 includes a unit for executing the medical equipment maintenance management method described above, and the apparatus may be configured in a server.
Specifically, referring to fig. 8, the medical equipment maintenance management device 300 includes:
a request acquisition unit 303, configured to acquire a repair request;
the retrieving unit 304 is configured to retrieve corresponding medical device related information according to the repair request;
a generating unit 305, configured to generate a maintenance list according to the repair request and the medical device-related information;
the assigning unit 306 is configured to assign the maintenance list for a corresponding maintenance master to perform equipment maintenance.
In one embodiment, the retrieving unit 304 includes:
the name acquisition subunit is used for acquiring the equipment name in the repair request;
and the searching subunit is used for searching in a database by taking the equipment name as a keyword so as to obtain the medical equipment related information corresponding to the equipment name.
In one embodiment, the generating unit 305 comprises
The analysis subunit is used for analyzing the repair request to obtain a fault root;
and the integration subunit is used for integrating the failure root cause, the equipment name and the warranty period to form a maintenance list.
In one embodiment, the dispatch unit 306 includes:
a warranty period judging subunit, configured to judge whether a warranty period in the maintenance list expires;
the first sending subunit is used for sending the maintenance list to the manufacturer if the equipment is not maintained, so that the manufacturer sends a corresponding maintenance master to maintain the equipment;
the information judgment subunit is used for judging whether maintenance master information meeting the conditions exists or not according to the fault root cause if the maintenance master information meets the conditions;
the second sending subunit is used for sending the maintenance list to the maintainers meeting the conditions if the maintenance list is true, so that the corresponding maintainers can maintain the equipment;
and the third sending subunit is used for obtaining the information of the designated maintenance master if the maintenance master does not receive the information, and sending the maintenance list to the designated maintenance master so as to enable the corresponding maintenance master to carry out equipment maintenance.
Fig. 9 is a schematic block diagram of a medical equipment maintenance management device 300 according to another embodiment of the present invention. As shown in fig. 9, the medical equipment maintenance management device 300 of the present embodiment is the above-described embodiment, and an information acquisition unit 301 and a storage unit 302 are added.
An information obtaining unit 301, configured to obtain medical device related information to generate a corresponding two-dimensional code and a device list;
a storage unit 302 for storing information related to the medical device in a database.
It should be noted that, as will be clear to those skilled in the art, the detailed implementation process of the medical device maintenance management apparatus 300 and each unit may refer to the corresponding description in the foregoing method embodiment, and for convenience and brevity of description, no further description is provided herein.
The medical equipment maintenance management device 300 may be implemented in the form of a computer program that can be run on a computer apparatus as shown in fig. 10.
Referring to fig. 10, fig. 10 is a schematic block diagram of a computer device according to an embodiment of the present application. The computer device 500 is a server.
Referring to fig. 10, the computer device 500 includes a processor 502, memory, and a network interface 505 connected by a system bus 501, where the memory may include a non-volatile storage medium 503 and an internal memory 504.
The non-volatile storage medium 503 may store an operating system 5031 and a computer program 5032. The computer programs 5032 include program instructions that, when executed, cause the processor 502 to perform a medical device repair management method.
The processor 502 is used to provide computing and control capabilities to support the operation of the overall computer device 500.
The internal memory 504 provides an environment for the operation of the computer program 5032 in the non-volatile storage medium 503, and when the computer program 5032 is executed by the processor 502, the processor 502 may be caused to execute a medical device maintenance management method.
The network interface 505 is used for network communication with other devices. Those skilled in the art will appreciate that the configuration shown in fig. 10 is a block diagram of only a portion of the configuration relevant to the present teachings and is not intended to limit the computing device 500 to which the present teachings may be applied, and that a particular computing device 500 may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
Wherein the processor 502 is configured to run the computer program 5032 stored in the memory to implement the following steps:
acquiring a repair request;
calling corresponding medical equipment related information according to the repair request;
generating a maintenance list according to the repair request and the medical equipment related information;
and dispatching the maintenance list so as to be used by a corresponding maintenance master for equipment maintenance.
The repair request is formed by scanning the two-dimensional code and/or selecting corresponding medical equipment from an equipment list, and comprises an equipment name and fault symptoms.
The related information of the medical equipment comprises the name of the equipment, the purchase time, the specification and model, the serial number, the manufacturer, the warranty period, the picture, the department and the storage place.
In an embodiment, before implementing the step of obtaining a repair request, the processor 502 further implements the following steps:
acquiring relevant information of medical equipment to generate a corresponding two-dimensional code and an equipment list;
the medical device related information is stored in a database.
In an embodiment, when the step of retrieving the corresponding medical device related information according to the repair request is implemented, the processor 502 specifically implements the following steps:
acquiring the equipment name in the repair request;
and searching in a database by taking the equipment name as a keyword to obtain the relevant information of the medical equipment corresponding to the equipment name.
In an embodiment, when the step of generating the maintenance list according to the repair request and the related information of the medical device is implemented, the processor 502 specifically implements the following steps:
analyzing the repair request to obtain a fault root cause;
and integrating the failure root cause, the equipment name and the warranty period to form a maintenance list.
In an embodiment, when the processor 502 implements the assigning the maintenance list for a corresponding maintenance master to perform the equipment maintenance step, the following steps are specifically implemented:
judging whether the warranty period in the maintenance list is due or not;
if not, sending a maintenance list to the manufacturer so that the manufacturer sends a corresponding maintenance master to perform equipment maintenance;
if yes, judging whether maintenance master information meeting the conditions exists or not according to the fault root cause;
if so, sending the maintenance list to the maintainers meeting the conditions so that the corresponding maintainers can maintain the equipment;
if not, then acquire appointed maintenance master information to send the maintenance manifest to appointed maintenance master, carry out equipment maintenance for corresponding maintenance master.
It should be understood that, in the embodiment of the present Application, the Processor 502 may be a Central Processing Unit (CPU), and the Processor 502 may also be other general-purpose processors, Digital Signal Processors (DSPs), Application Specific Integrated Circuits (ASICs), Field-Programmable Gate arrays (FPGAs) or other Programmable logic devices, discrete Gate or transistor logic devices, discrete hardware components, and the like. Wherein a general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
It will be understood by those skilled in the art that all or part of the flow of the method implementing the above embodiments may be implemented by a computer program instructing associated hardware. The computer program includes program instructions, and the computer program may be stored in a storage medium, which is a computer-readable storage medium. The program instructions are executed by at least one processor in the computer system to implement the flow steps of the embodiments of the method described above.
Accordingly, the present invention also provides a storage medium. The storage medium may be a computer-readable storage medium. The storage medium stores a computer program, wherein the computer program, when executed by a processor, causes the processor to perform the steps of:
acquiring a repair request;
calling corresponding medical equipment related information according to the repair request;
generating a maintenance list according to the repair request and the medical equipment related information;
and dispatching the maintenance list so as to be used by a corresponding maintenance master for equipment maintenance.
The repair request is formed by scanning the two-dimensional code and/or selecting corresponding medical equipment from an equipment list, and comprises an equipment name and fault symptoms.
The related information of the medical equipment comprises the name of the equipment, the purchase time, the specification and model, the serial number, the manufacturer, the warranty period, the picture, the department and the storage place.
In an embodiment, before the step of obtaining the repair request is implemented by the processor executing the computer program, the following steps are further implemented:
acquiring relevant information of medical equipment to generate a corresponding two-dimensional code and an equipment list;
the medical device related information is stored in a database.
In an embodiment, when the processor executes the computer program to implement the step of retrieving the corresponding medical device-related information according to the repair request, the processor specifically implements the following steps:
acquiring the equipment name in the repair request;
and searching in a database by taking the equipment name as a keyword to obtain the relevant information of the medical equipment corresponding to the equipment name.
In an embodiment, when the processor executes the computer program to implement the step of generating a maintenance list according to the repair request and the medical device-related information, the processor specifically implements the following steps:
analyzing the repair request to obtain a fault root cause;
and integrating the failure root cause, the equipment name and the warranty period to form a maintenance list.
In an embodiment, when the processor executes the computer program to implement the assigning the maintenance list for a corresponding maintenance master to perform the equipment maintenance step, the following steps are specifically implemented:
judging whether the warranty period in the maintenance list is due or not;
if not, sending a maintenance list to the manufacturer so that the manufacturer sends a corresponding maintenance master to perform equipment maintenance;
if yes, judging whether maintenance master information meeting the conditions exists or not according to the fault root cause;
if so, sending the maintenance list to the maintainers meeting the conditions so that the corresponding maintainers can maintain the equipment;
if not, then acquire appointed maintenance master information to send the maintenance manifest to appointed maintenance master, carry out equipment maintenance for corresponding maintenance master.
The storage medium may be a usb disk, a removable hard disk, a Read-Only Memory (ROM), a magnetic disk, or an optical disk, which can store various computer readable storage media.
Those of ordinary skill in the art will appreciate that the elements and algorithm steps of the examples described in connection with the embodiments disclosed herein may be embodied in electronic hardware, computer software, or combinations of both, and that the components and steps of the examples have been described in a functional general in the foregoing description for the purpose of illustrating clearly the interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
In the embodiments provided in the present invention, it should be understood that the disclosed apparatus and method may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative. For example, the division of each unit is only one logic function division, and there may be another division manner in actual implementation. For example, various elements or components may be combined or may be integrated into another system, or some features may be omitted, or not implemented.
The steps in the method of the embodiment of the invention can be sequentially adjusted, combined and deleted according to actual needs. The units in the device of the embodiment of the invention can be merged, divided and deleted according to actual needs. In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a storage medium. Based on such understanding, the technical solution of the present invention essentially or partially contributes to the prior art, or all or part of the technical solution can be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a terminal, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention.
While the invention has been described with reference to specific embodiments, the invention is not limited thereto, and various equivalent modifications and substitutions can be easily made by those skilled in the art within the technical scope of the invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (10)
1. A medical equipment maintenance management method is characterized by comprising the following steps:
acquiring a repair request;
calling corresponding medical equipment related information according to the repair request;
generating a maintenance list according to the repair request and the medical equipment related information;
and dispatching the maintenance list so as to be used by a corresponding maintenance master for equipment maintenance.
2. The medical equipment repair management method according to claim 1, wherein before the acquiring the repair request, the method further comprises:
acquiring relevant information of medical equipment to generate a corresponding two-dimensional code and an equipment list;
the medical device related information is stored in a database.
3. The medical equipment maintenance management method according to claim 1 or 2, wherein the repair request is formed by scanning a two-dimensional code and/or selecting a corresponding medical equipment from an equipment list, and the repair request includes an equipment name and a failure symptom.
4. The medical equipment maintenance management method according to claim 1 or 2, wherein the retrieving of the corresponding medical equipment-related information according to the repair request includes:
acquiring the equipment name in the repair request;
and searching in a database by taking the equipment name as a keyword to obtain the relevant information of the medical equipment corresponding to the equipment name.
5. The medical equipment maintenance management method according to claim 1 or 2, wherein the medical equipment-related information includes an equipment name, a purchase time, a specification model, a serial number, a manufacturer, a warranty period, a photograph, a home department, and a place of storage.
6. The medical equipment maintenance management method according to claim 4, wherein the generating a maintenance list according to the repair request and the medical equipment-related information includes:
analyzing the repair request to obtain a fault root cause;
and integrating the failure root cause, the equipment name and the warranty period to form a maintenance list.
7. The medical equipment maintenance management method according to claim 6, wherein said dispatching said maintenance list for a corresponding maintenance master to perform equipment maintenance comprises:
judging whether the warranty period in the maintenance list is due or not;
if not, sending a maintenance list to the manufacturer so that the manufacturer sends a corresponding maintenance master to perform equipment maintenance;
if yes, judging whether maintenance master information meeting the conditions exists or not according to the fault root cause;
if so, sending the maintenance list to the maintainers meeting the conditions so that the corresponding maintainers can maintain the equipment;
if not, then acquire appointed maintenance master information to send the maintenance manifest to appointed maintenance master, carry out equipment maintenance for corresponding maintenance master.
8. Medical equipment maintenance management device, its characterized in that includes:
a request acquisition unit for acquiring a repair request;
the calling unit is used for calling corresponding medical equipment related information according to the repair request;
the generating unit is used for generating a maintenance list according to the repair request and the related information of the medical equipment;
and the dispatching unit is used for dispatching the maintenance list so as to be used by a corresponding maintenance master for equipment maintenance.
9. A computer device, characterized in that the computer device comprises a memory, on which a computer program is stored, and a processor, which when executing the computer program implements the method according to any of claims 1 to 7.
10. A storage medium, characterized in that the storage medium stores a computer program which, when executed by a processor, implements the method according to any one of claims 1 to 7.
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| CN201910882084.9A CN110689246A (en) | 2019-09-18 | 2019-09-18 | Medical equipment maintenance management method and device, computer equipment and storage medium |
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| CN201910882084.9A CN110689246A (en) | 2019-09-18 | 2019-09-18 | Medical equipment maintenance management method and device, computer equipment and storage medium |
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