CN110677808A - Taxi operation system - Google Patents

Taxi operation system Download PDF

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Publication number
CN110677808A
CN110677808A CN201910946573.6A CN201910946573A CN110677808A CN 110677808 A CN110677808 A CN 110677808A CN 201910946573 A CN201910946573 A CN 201910946573A CN 110677808 A CN110677808 A CN 110677808A
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vehicle
taxi
data
passenger
information
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CN110677808B (en
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李瑶
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/021—Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06312—Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B19/00—Alarms responsive to two or more different undesired or abnormal conditions, e.g. burglary and fire, abnormal temperature and abnormal rate of flow
    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/01—Detecting movement of traffic to be counted or controlled
    • G08G1/0104—Measuring and analyzing of parameters relative to traffic conditions
    • G08G1/0125—Traffic data processing
    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/01—Detecting movement of traffic to be counted or controlled
    • G08G1/0104—Measuring and analyzing of parameters relative to traffic conditions
    • G08G1/0137—Measuring and analyzing of parameters relative to traffic conditions for specific applications
    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/123—Traffic control systems for road vehicles indicating the position of vehicles, e.g. scheduled vehicles; Managing passenger vehicles circulating according to a fixed timetable, e.g. buses, trains, trams
    • G08G1/127—Traffic control systems for road vehicles indicating the position of vehicles, e.g. scheduled vehicles; Managing passenger vehicles circulating according to a fixed timetable, e.g. buses, trains, trams to a central station ; Indicators in a central station
    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/20—Monitoring the location of vehicles belonging to a group, e.g. fleet of vehicles, countable or determined number of vehicles
    • G08G1/205—Indicating the location of the monitored vehicles as destination, e.g. accidents, stolen, rental
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/025—Services making use of location information using location based information parameters
    • H04W4/027—Services making use of location information using location based information parameters using movement velocity, acceleration information
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/029—Location-based management or tracking services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/30—Services specially adapted for particular environments, situations or purposes
    • H04W4/40—Services specially adapted for particular environments, situations or purposes for vehicles, e.g. vehicle-to-pedestrians [V2P]
    • H04W4/44—Services specially adapted for particular environments, situations or purposes for vehicles, e.g. vehicle-to-pedestrians [V2P] for communication between vehicles and infrastructures, e.g. vehicle-to-cloud [V2C] or vehicle-to-home [V2H]

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Abstract

The invention discloses a taxi operation system, comprising: the system comprises a monitoring and scheduling subsystem, a calling subsystem, a terminal information screen and a one-card clearing subsystem. The position sensing of passengers is realized by enhancing the call reservation service, combining mobile and fixed-line operators through mobile phones and fixed lines, the self-service call service of the passengers is increased, fixed call service points such as traffic districts are added, and the information sharing and interaction among the passengers, drivers and operation management departments are realized by combining dynamic road condition information service.

Description

Taxi operation system
Technical Field
The invention relates to the field of taxi operation, in particular to a taxi operation system.
Background
The taxi is one of important travel modes related to the livelihood, is an important component of an internet of vehicles system, and is an important supplement of the conventional public transportation of the city.
Aiming at taxi operation management, in recent years, the operation problems of increased illegal operation, low service quality, high operation capacity regulation difficulty, difficulty in taxi taking by users, difficulty in ensuring driver safety and the like are increasingly prominent.
Disclosure of Invention
In order to solve the defects and shortcomings in the prior art, the invention provides a taxi operation system, which is characterized by comprising: the system comprises a monitoring and scheduling subsystem, a call subsystem, a terminal information screen and a one-card clearing subsystem; wherein.
The monitoring and scheduling subsystem comprises a vehicle checking and positioning module, a tracking and searching module and a scheduling and alarming module.
The vehicle checking and positioning module is used for.
1) Fixed-point examination vehicle
Providing taxi condition examination and inquiry for passengers, enabling the passengers to enter an inquiry interface through a computer network or a mobile phone network to inquire taxi running conditions of the current positions of the passengers, wherein the taxi running conditions comprise taxi positions, surrounding empty buses and passenger train distribution; and in combination with data of other road condition systems, the relevant road conditions of the places to be checked by the passengers can be obtained.
2) Auxiliary positioning
When the vehicle passes through a road section or a region of the roadside sensing node, the vehicle is captured and sensed, related data is uploaded to a taxi background through a sensing network, and related vehicle position information and state information are obtained through background processing.
Taxi data are data sources for floating car data analysis, taxis are paved with roadside sensing nodes on related traffic key roads, and state data such as taxi related positions and speeds are obtained through the nodes.
3) Vehicle positioning
And (4) inquiring the current position of the specified vehicle, and simultaneously displaying the speed, longitude and latitude and vehicle state information of the target vehicle.
The tracking search module is used for.
1) Vehicle tracking
And tracking the appointed monitoring vehicle, and displaying the running route and the running track of the target vehicle on the map in real time.
2) Track playback
The travel track of the specified vehicle over a past period of time is played back, which may be performed by time, position, and vehicle number, and 3 months of historical travel track data is saved for all vehicles.
3) Fixed point search
By specifying a certain time period and several points on the map, a search is made for vehicles that pass the set point within the specified time period to determine the specific vehicle at the time of the passenger's lost finding and complaint.
And the scheduling alarm module is used for.
1) Emergency alarm
When a driver encounters an emergency (such as robbery, an accident, a fault or recourse) in the driving process of a vehicle, the driver can press a vehicle-mounted emergency alarm button to alarm a dispatching center, alarm information is uploaded to a command center within 2s, and the center carries out rechecking operations such as voice monitoring, oil and power cut-off, switching 110 and the like after receiving the alarm.
2) Remote dispatch
And issuing a scheduling short message to the specified vehicle to realize scheduling aiming at daily management of each company, wherein a user can send the text information to the corresponding vehicle-mounted information terminal through the subsystem.
3) Overspeed alarm
And receiving overspeed alarm information of the target vehicle, and also modifying a preset overspeed value to strictly monitor the overspeed driving condition of the vehicle, wherein when the driving speed of the vehicle exceeds the set speed limit value of the road section in the driving process, the subsystem automatically generates a corresponding overspeed alarm log, and can query the alarm log according to conditions.
4) Fence alarm
And receiving fence alarm information of the target vehicle, modifying a preset boundary range, setting a plurality of groups of electronic fences, and supporting linear, circular and rectangular fences.
The electric calling subsystem is used for calling the user.
1) Call passenger location acquisition
The passenger requests to call the car through a mobile phone, a fixed telephone or a fixed telephone call point, and the subsystem can automatically sense the position of the passenger through the relevant interfaces of a mobile operator and a fixed telephone operator and assist the order taker to distinguish the position of the passenger.
2) Passenger intelligent self-service electric call
(1) The self-service call order is input, passengers can log in through the Internet Web or the mobile phone WAP, position information and call vehicle demand information are input by themselves after identity verification, and the subsystem automatically searches for the nearest vehicle according to the call order examination input by the passengers to send call information.
(2) The taxi dispatching result is fed back, after receiving the call information, a taxi driver carries out a quiz, the driver which answers the quiz quickly obtains a call order, knows the specific position, the riding time and the contact way of the passenger, and carries the passenger according to the requirement of the user; the subsystem feeds the car dispatching result back to the passenger in various modes, including user login query, short message notification and automatic voice notification.
(3) The self-service control of car is called to the electricity, and the user receives the feedback of sending a car successfully, logs in the back and monitors the vehicle that receives the order, and the present position of hiring a car and the orbit of traveling are known in examination, and when the vehicle arrived near, can in time go to and take.
(4) When the car arrives at the passenger position at the appointed time, the passenger is automatically reminded through various modes, including the flashing reminding of a passenger operation interface, the short message reminding and the automatic voice reminding.
3) Electric call receiving sheet
When a passenger calls a car, the client end obtains the historical calling record of the passenger according to the calling number of the passenger and retrieves the latest 10 items, inputs new information of calling the car according to the description of the passenger, indicates the boarding position of the passenger, confirms whether the passenger calls the car or makes a reservation, and submits the car immediately if the passenger does not make a reservation, otherwise indicates the reply time and the calling time of the passenger to submit the reservation.
4) Automatic search
And searching vehicles according to the positions of the passengers submitted by the order taker and the companies appointed by the passengers, selecting vehicles with a set number in a set distance near the passengers, and preferentially selecting a distribution call answering text according to credit points of the vehicles of the drivers.
5) Manual dispatching vehicle
After the automatic vehicle searching of the order fails, manual vehicle dispatching is carried out through manual intervention processing, a supervisor carries out manual vehicle dispatching according to the vehicle distribution conditions near passengers, and the vehicles which are successfully selected can receive the electric calling detailed text issued by the subsystem.
6) Call status checking
And providing a list of the currently processed call orders, and displaying the orders in groups according to different states of the processing so that an operator filters or searches the required orders according to the call information.
7) Call supervision
After the call order is submitted, the order is transferred to a supervision flow, a supervisor applies for supervision of the call through a subsystem, a supervision interface provides all detailed information of the call and can display the current dispatching track, and the supervisor assigns a vehicle to a passenger of the call through the supervision interface during manual dispatching; the supervisor finally selects the results of the car dispatching and the call-calling on the supervisor interface, inputs the reasons of the success or failure of the car dispatching, and credits the driver vehicle or the passenger under the credit system based on the results.
8) Report on call
The method provides various report forms to check and count the calling condition, carries out classification statistics according to time, calling result, enterprise company and dispatching condition, can export the report form data into a document in Excel format, and can also use database scripts to customize the required report forms.
The terminal information screen provides direct terminal information service, and issues various travel information including driver credit rating, service rating, dynamic road condition, advertisement, catering and entertainment information to passengers taking a taxi.
1) Examination and inquiry of current vehicle driver information
The passengers can check the current vehicle and the relevant information of the drivers, including the affiliated company and the service level, through the information screen.
2) Examination and inquiry of current vehicle running state and road condition
The taxi driving condition is checked and seen by combining GPS data of the taxi terminal and an electronic map built in an information screen, and the traffic condition nearby is displayed on the information screen through road condition data issued by a road condition system.
3) Inquiring information of advertisement, catering or entertainment
The information screen accesses relevant sites through a wireless network to acquire information such as advertisements, catering or entertainment.
The all-purpose card liquidation subsystem comprises the following modules.
1) One-card data splitting module
And the data splitting module splits the received original data of the one-card, filters and removes the duplicate according to conditions, and performs data combing for data clearing.
2) One-card data clearing module
The data clearing module packs the preprocessed one-card data, generates related clearing data through a clearing interface of the one-card company, sends the related clearing data to the one-card company for clearing, and receives a returned clearing result.
3) All-purpose card data account separating module
And the data accounting module carries out clearing data approval, arrangement and unified accounting according to a clearing result returned by the one-card company, generates related income for each driver, and accounts are divided through an interface with a bank according to the income.
4) One-card data backup module
And the data backup module backs up the data of the one-card which completes the clearing and the accounting.
5) One-card data statistical module
The data query statistic module provides query and statistic functions of relevant one-card data.
Further, the system also includes an industry regulatory subsystem.
The industry regulatory subsystem is used for.
1) Clone car management
Each taxi has a modified terminal, namely each taxi is a mobile sensing node, when a law enforcement taxi passes by the vicinity of the taxi, the mobile sensing equipment acquires the relevant identity information of the taxi, the information is received and displayed through serial port communication of a PC (personal computer) or a tablet personal computer, normal taxis and cloned taxis are identified, and the relevant information can also be sent to a background system through the PC or the tablet personal computer for accurate identification.
2) Quality of service analysis
The passenger can be evaluated through an evaluator on the vehicle every time the passenger sits on the vehicle, the terminal uploads the evaluation result to a background database through wireless communication, and a related statistical result is formed through analysis and statistics of the data.
3) Passenger flow and capacity analysis
For different traffic districts, bus stations, subway stations and large-scale people flow distribution areas, passenger flow information data are obtained and sensed through GPS data related to taxis and historical information of vehicle states, and taxi transport capacity distribution conditions and running rule reports are formed by analyzing the carrying states and the passenger flow data of the taxis.
4) Peak staggering shift supervision
The method comprises the steps that the morning and afternoon shift prohibition time is set at a client, if the driver shift prohibition time returned by a terminal is in the shift prohibition time period, a shift record is generated, and the client can be inquired according to companies and the time period.
5) Operation area supervision
The operation condition of the designated area of the vehicle and the operation secret condition outside the designated area are detected at regular time, and the operation data can be checked and counted at the client.
6) Supervision of delivery capacity
The client side is provided with a transportation scheduling task monitoring scheme, the number of task vehicles of each taxi company reaching the appointed occasion is recorded according to the monitoring scheme, and the client side can inquire the real-time transportation scheduling situation of each task, including company name, plan number, number of arriving vehicles, number of passenger carrying vehicles, number of arriving vehicles and number of departing vehicles.
7) Industry operations revenue analysis
The method comprises the steps of analyzing the operating income of the taxis, counting the number of the taxis according to income sections every day, counting the income conditions of the taxis every day, comparing the income conditions of the taxis every day according to days, comparing the people receiving conditions of the taxis every day according to months, and counting the number of the taxis according to average income sections every month.
8) Oil and gas station saturation analysis
The taxi to the taxi oil gas station of full city is queued up and the vehicle condition of sleeping in is monitored, including taxi oil gas station control, taxi oil gas station control historical record examination inquiry, taxi oil gas station vehicle number historical record contrast, the average saturation contrast in taxi oil gas station.
9) Operation condition supervision
And (4) counting the operation conditions of the taxi, including the state, the attendance of a card swiping of a driver and the online condition of the taxi.
10) Driver information supervision
The operation state of the driver vehicle is monitored according to the local place of the driver.
11) Key region supervision
The consolidation of vehicles is monitored in areas of concern, such as government agencies, driver dining points, related stops, or residences where foreign drivers are concentrated.
The invention integrates, upgrades and optimizes the existing system, realizes passenger position sensing by strengthening the calling reservation service, combining mobile and fixed-line operators through mobile phones and fixed lines, increases the self-service calling service of passengers, adds fixed calling service points such as traffic districts and the like, combines dynamic road condition information service, realizes information sharing and interaction of passengers, drivers and operation management departments, reforms the existing taxi intelligent terminal, and utilizes mobile sensing nodes and sensing network technology to perform auxiliary positioning and sensing the current state of the vehicle or other equipment; the purpose of enhancing the positioning accuracy of the taxi is achieved by utilizing a short-range communication technology, and the related positioning and state information data transmission of the taxi in a blind area are complemented; a modified mobile sensing point is additionally arranged on a taxi to effectively identify the legality of the identity of the taxi so as to strengthen the attack on illegal operating vehicles such as 'black cars', 'fake-licensed cars' and the like.
Drawings
Fig. 1 is a structural diagram of a taxi operating system according to the present invention.
Detailed Description
As shown in fig. 1, the present invention provides a taxi operation system, including: the system comprises a monitoring and scheduling subsystem, a call subsystem, a terminal information screen and a one-card clearing subsystem; wherein.
The taxi monitoring and dispatching subsystem is mainly used for completing data transmission and interactive management between the taxi vehicle-mounted mobile terminal and the monitoring center. The taxi vehicle-mounted mobile terminal collects position, state and service data of the taxi in real time, wherein the position, state and service data comprise service related data required by taxi operation companies such as empty taxi, passenger carrying capacity, mileage and price, and the data are transmitted to the monitoring and dispatching center in real time. The dispatching center can monitor the running conditions of all vehicles of each company in real time according to the requirements, master the operation conditions of the vehicles of the company at any time and provide relevant service data for calling and industry supervision.
The taxi system is upgraded and modified by combining the Internet of things and the sensing technology, the advanced application is carried out on the original system, the positioning accuracy of the taxi system is improved, and a service interface and an interface for passengers are optimized.
The monitoring and scheduling subsystem comprises a vehicle checking and positioning module, a tracking and searching module and a scheduling and alarming module.
The vehicle checking and positioning module is used for.
1) Fixed-point examination vehicle
Providing taxi condition examination and inquiry for passengers, enabling the passengers to enter an inquiry interface through a computer network or a mobile phone network to inquire taxi running conditions of the current positions of the passengers, wherein the taxi running conditions comprise taxi positions, surrounding empty buses and passenger train distribution; and in combination with data of other road condition systems, the relevant road conditions of the places to be checked by the passengers can be obtained.
2) Auxiliary positioning
When the vehicle passes through a road section or a region of the roadside sensing node, the vehicle is captured and sensed, related data is uploaded to a taxi background through a sensing network, and related vehicle position information and state information are obtained through background processing.
Taxi data are data sources for floating car data analysis, taxis are paved with roadside sensing nodes on related traffic key roads, and state data such as taxi related positions and speeds are obtained through the nodes.
3) Vehicle positioning
And (4) inquiring the current position of the specified vehicle, and simultaneously displaying the speed, longitude and latitude and vehicle state information of the target vehicle.
The tracking search module is used for.
1) Vehicle tracking
And tracking the appointed monitoring vehicle, and displaying the running route and the running track of the target vehicle on the map in real time.
2) Track playback
The travel track of the specified vehicle over a past period of time is played back, which may be performed by time, position, and vehicle number, and 3 months of historical travel track data is saved for all vehicles.
3) Fixed point search
By specifying a certain time period and several points on the map, a search is made for vehicles that pass the set point within the specified time period to determine the specific vehicle at the time of the passenger's lost finding and complaint.
And the scheduling alarm module is used for.
1) Emergency alarm
When a driver encounters an emergency (such as robbery, an accident, a fault or recourse) in the driving process of a vehicle, the driver can press a vehicle-mounted emergency alarm button to alarm a dispatching center, alarm information is uploaded to a command center within 2s, and the center carries out rechecking operations such as voice monitoring, oil and power cut-off, switching 110 and the like after receiving the alarm.
2) Remote dispatch
And issuing scheduling short messages (such as weather forecast, road information and the like) to the specified vehicles to realize scheduling aiming at daily management of each company, wherein the using units can send the text information to the corresponding vehicle-mounted information terminals through the subsystem.
3) Overspeed alarm
And receiving overspeed alarm information of the target vehicle, and also modifying a preset overspeed value to strictly monitor the overspeed driving condition of the vehicle, wherein when the driving speed of the vehicle exceeds the set speed limit value of the road section in the driving process, the subsystem automatically generates a corresponding overspeed alarm log, and can query the alarm log according to conditions.
4) Fence alarm
And receiving fence alarm information of the target vehicle, modifying a preset boundary range, setting a plurality of groups of electronic fences, and supporting linear, circular and rectangular fences.
The taxi calling subsystem increases the perception of the state and the position of the taxi calling through laying related roadside sensing nodes in a calling cell, optimizes the related application of the taxi calling, and provides more convenient calling service for passengers by combining the original basis.
The electric calling subsystem is used for calling the user.
1) Call passenger location acquisition
The passenger requests to call the car through a mobile phone, a fixed telephone or a fixed telephone call point, and the subsystem can automatically sense the position of the passenger through the relevant interfaces of a mobile operator and a fixed telephone operator and assist the order taker to distinguish the position of the passenger; optimizing the electric call receiving efficiency, shortening the passenger receiving time and the driving path of the vehicle to be called, and increasing the electric call success rate.
2) Passenger intelligent self-service electric call
(1) The self-service call order is input, passengers can log in through the Internet Web or the mobile phone WAP, position information and call vehicle demand information are input by themselves after identity verification, and the subsystem automatically searches for the nearest vehicle according to the call order examination input by the passengers to send call information.
(2) The taxi dispatching result is fed back, after receiving the call information, a taxi driver carries out a quiz, the driver which answers the quiz quickly obtains a call order, knows the specific position, the riding time and the contact way of the passenger, and carries the passenger according to the requirement of the user; the subsystem feeds the car dispatching result back to the passenger in various modes, including user login query, short message notification and automatic voice notification.
(3) The self-service control of car is called to the electricity, and the user receives the feedback of sending a car successfully, logs in the back and monitors the vehicle that receives the order, and the present position of hiring a car and the orbit of traveling are known in examination, and when the vehicle arrived near, can in time go to and take.
(4) When the car arrives at the passenger position at the appointed time, the passenger is automatically reminded through various modes, including the flashing reminding of a passenger operation interface, the short message reminding and the automatic voice reminding.
3) Electric call receiving sheet
When a passenger calls a car, the client can acquire the historical calling record of the passenger according to the calling number of the passenger, retrieve the latest 10 items, enter new car information according to the description of the passenger, indicate the boarding position of the passenger (if the boarding place is in the retrieved historical car information, the passenger can be directly selected), confirm whether the car is called or ordered, if not, submit the car immediately, otherwise, indicate the reply time and the time of getting on the car of the passenger to submit the ordered list.
4) Automatic search
And searching vehicles according to the positions of the passengers submitted by the order takers and companies appointed by the passengers (if the passengers are not appointed, all vehicles are defaulted), selecting a set number of vehicles within a set distance near the passengers, and preferentially selecting a text for dispatching the call for the call according to credit points of the vehicles of the drivers.
5) Manual dispatching vehicle
After the automatic vehicle searching of the order fails, manual vehicle dispatching is carried out through manual intervention processing, a supervisor carries out manual vehicle dispatching according to the vehicle distribution conditions near passengers, and the vehicles which are successfully selected can receive the electric calling detailed text issued by the subsystem.
6) Call status checking
And providing a list of the currently processed call orders, and displaying the orders in groups according to different states of the processing so that an operator filters or searches the required orders according to the call information.
7) Call supervision
After the call order is submitted, the order is transferred to a supervision flow, a supervisor applies for supervision of the call through a subsystem, a supervision interface provides all detailed information of the call and can display the current dispatching track, and the supervisor assigns a vehicle to a passenger of the call through the supervision interface during manual dispatching; the supervisor finally selects the results of the car dispatching and the call-calling on the supervisor interface, inputs the reasons of the success or failure of the car dispatching, and credits the driver vehicle or the passenger under the credit system based on the results.
8) Report on call
The method provides various report forms to check and count the calling condition, carries out classification statistics according to time, calling result, enterprise company and dispatching condition, can export the report form data into a document in Excel format, and can also use database scripts to customize the required report forms.
The terminal information screen provides direct terminal information service, and issues various travel information including driver credit rating, service rating, dynamic road condition, advertisement, catering and entertainment information to passengers taking a taxi.
1) Examination and inquiry of current vehicle driver information
The passengers can check the current vehicle and the relevant information of the drivers, including the affiliated company and the service level, through the information screen.
2) Examination and inquiry of current vehicle running state and road condition
The taxi driving condition is checked and seen by combining GPS data of the taxi terminal and an electronic map built in an information screen, and the traffic condition nearby is displayed on the information screen through road condition data issued by a road condition system.
3) Inquiring information of advertisement, catering or entertainment
The information screen accesses relevant sites through a wireless network to acquire information such as advertisements, catering or entertainment.
The all-purpose card liquidation subsystem comprises the following modules.
1) One-card data splitting module
And the data splitting module splits the received original data of the one-card, filters and removes the duplicate according to conditions, and performs data combing for data clearing.
2) One-card data clearing module
The data clearing module packs the preprocessed one-card data, generates related clearing data through a clearing interface of the one-card company, sends the related clearing data to the one-card company for clearing, and receives a returned clearing result.
3) All-purpose card data account separating module
And the data accounting module carries out clearing data approval, arrangement and unified accounting according to a clearing result returned by the one-card company, generates related income for each driver, and accounts are divided through an interface with a bank according to the income.
4) One-card data backup module
And the data backup module backs up the data of the one-card which completes the clearing and the accounting.
5) One-card data statistical module
The data query statistic module provides query and statistic functions of relevant one-card data.
Further, the system also includes an industry regulatory subsystem.
The taxi industry supervision subsystem realizes vehicle-to-vehicle communication through a mobile sensing technology and realizes identity identification of the taxi without stopping a law enforcement vehicle; the service opinions of passengers on the vehicle are collected through the evaluator, so that related industry service assessment is formed, and service awareness and service level of taxi drivers and enterprises are promoted. The transport capacity is dynamically regulated and controlled by monitoring and analyzing the data such as passenger flow, carrying capacity and the like of the taxi, so that the transport capacity distribution of the taxi is more reasonable.
The industry regulatory subsystem is used for.
1) Clone car management
The reading and writing equipment based on the mobile sensing technology is networked with the personal computer, so that the illegal operating vehicles such as a cloned vehicle and the like are accurately hit, the cloned vehicle is prevented from obtaining related taxi terminal equipment through an illegal means, the purpose that law enforcement personnel hit the illegal operating vehicles such as the cloned vehicle and the like without stopping the vehicle is achieved, and the law enforcement efficiency is improved.
Each taxi has a modified terminal, namely each taxi is a mobile sensing node, when a law enforcement taxi passes by the vicinity of the taxi, the mobile sensing equipment acquires the relevant identity information of the taxi, the information is received and displayed through serial port communication of a PC (personal computer) or a tablet personal computer, normal taxis and cloned taxis are identified, and the relevant information can also be sent to a background system through the PC or the tablet personal computer for accurate identification.
The taxi mobile sensing node is applied to a target taxi, and comprises a function module, a remote communication module, a card swiping consumption module, a wireless short-range communication module, an electronic certificate identification module and a plurality of taxi condition sensing modules, wherein the function modules are integrated into a vehicle-mounted sensing node; the GPS/Beidou positioning module realizes the acquisition of position information and running state; the card swiping consumption module realizes the collection of the attendance of a driver and the consumption data cost of the bus card; the multiple vehicle condition sensing modules realize the acquisition of the condition, the oil consumption, the temperature of the water tank and the like of the engine; the electronic certificate identification module acquires driver qualification certificate data; the remote communication module realizes communication and data transmission between vehicle information, roadside information and the like and a data center; the wireless short-range communication module realizes data communication and transmission.
2) Quality of service analysis
The passenger can evaluate the passenger by an evaluator on the vehicle every time the passenger sits on the vehicle, the terminal uploads the evaluation result to a background database through wireless communication, and a related statistical result is formed through analysis and statistics of the data; comprises the following steps.
(1) The method comprises the steps of counting the satisfaction degree of the industry according to time periods, counting the service satisfaction degree of rented vehicles in the whole industry according to months, days or times, and analyzing the passenger satisfaction degree and the driver service level in different time periods.
(2) And (4) counting the satisfaction degrees of the taxies according to the companies, and counting the satisfaction degrees of the companies on different dates.
(3) And grading the service grades of the company and the taxi according to the satisfaction degree, counting the service satisfaction degree of the vehicle or the company in the time period, grading the service grades of the company and the vehicle, and providing data for passengers or other personnel through a subsystem interface or a website.
3) Passenger flow and capacity analysis
For different traffic districts, bus stations, subway stations and large-scale people flow distribution areas, passenger flow information data are obtained and sensed through taxi-related GPS data and historical information of vehicle states, and taxi transport capacity distribution conditions and running rule reports are formed by analyzing taxi carrying states and passenger flow data; comprises the following steps.
(1) Taxi passenger flow data collection
Due to the particularity of taxi operation, the means and modes for collecting passenger flow data of taxies are not many, and the passenger flow data can be analyzed and inferred through the operation data of the taximeter, but the data of the taximeter does not contain position information, so that the passenger flow analysis effect based on the region is not large.
The taxi passenger carrying and taking method comprises the steps that the change of vehicle carrying states in each time period in an analysis area is adopted to determine the number of passengers carrying and taking of a taxi, specifically, the number of the passengers carrying and taking of the taxi in the area is analyzed, and passenger flow data are analyzed by combining the seat number of the taxi and the historical data of the number of the passengers carrying the taxi.
The taxi carrying state data collecting system (traffic districts, bus stops and the like) records the number of vehicles, the number of heavy vehicles (passenger cars) and the number of non-heavy vehicles (empty cars) carrying conditions in each area every five minutes to form original data, and related carrying condition report statistics are formed by analyzing and counting the original data.
For example, a time-carrying-force (carrying-state) curve of a taxi carrying state of the relevant area is formed.
(2) Taxi passenger flow data analysis
Statistical analysis of the traffic data of the peak on duty and off duty: taxi passenger flow data of the peak of going to and from work in the morning and evening of each area are analyzed and counted to form a related data report.
Statistical analysis of passenger flow data by time period: and analyzing and counting the hourly passenger flow conditions of each area, forming a statistical report every day, and taking time as a relevant passenger flow curve graph of a horizontal axis.
Comparing the related passenger flow data by date: comparing the passenger flow conditions of each day according to different dates according to the areas, and forming a related comparison curve chart and a report.
Abnormal passenger flow analysis and alarm: setting passenger flow threshold values of different areas according to historical conditions, and generating an alarm when passenger flow data exceeds or is lower than the threshold value in the time of analysis and statistics to form a corresponding alarm report.
(3) Taxi delivery status data analysis
Analyzing the regional carrying condition at the current moment: the GPS data and the vehicle state of the current vehicle of the taxi system are analyzed to form a carrying condition data report (including the current vehicle number, the heavy vehicle number, the non-heavy vehicle number (empty vehicle), the heavy load rate and the like) related to each area. The taxi scheduling system is provided for passengers or other personnel through a subsystem interface or a website, and can also send the taxi scheduling system to taxis in various areas in a text mode.
And (3) carrying condition analysis of the area of the day: the carrying data of each area is collected once every five minutes to form a carrying condition report and a curve based on time, the carrying capacity condition of each current area can be inquired in real time, and the area carrying capacity is compared according to the date: comparing the daily carrying capacity of each area according to different dates to form a related comparison curve chart and a report.
Abnormal carrying capacity analysis and alarm: setting carrying capacity threshold values of different areas according to historical conditions, generating an alarm when the subsystem analyzes that the carrying capacity of the current area is abnormal, and forming a related alarm report.
4) Peak staggering shift supervision
The method comprises the steps that the morning and afternoon shift prohibition time is set at a client, if the driver shift prohibition time returned by a terminal is in the shift prohibition time period, a shift record is generated, and the client can be inquired according to companies and the time period.
5) Operation area supervision
The operation condition of the designated area of the vehicle and the operation secret condition outside the designated area are detected at regular time, and the operation data can be checked and counted at the client.
6) Supervision of delivery capacity
The client side is provided with a transportation scheduling task monitoring scheme, the number of task vehicles of each taxi company reaching the appointed occasion is recorded according to the monitoring scheme, and the client side can inquire the real-time transportation scheduling situation of each task, including company name, plan number, number of arriving vehicles, number of passenger carrying vehicles, number of arriving vehicles and number of departing vehicles.
7) Industry operations revenue analysis
The method comprises the steps of analyzing the operating income of the taxis, counting the number of the taxis according to income sections every day, counting the income conditions of the taxis every day, comparing the income conditions of the taxis every day according to days, comparing the people receiving conditions of the taxis every day according to months, and counting the number of the taxis according to average income sections every month.
8) Oil and gas station saturation analysis
The taxi to the taxi oil gas station of full city is queued up and the vehicle condition of sleeping in is monitored, including taxi oil gas station control, taxi oil gas station control historical record examination inquiry, taxi oil gas station vehicle number historical record contrast, the average saturation contrast in taxi oil gas station.
9) Operation condition supervision
And (4) counting the operation conditions of the taxi, including the state, the attendance of a card swiping of a driver and the online condition of the taxi.
10) Driver information supervision
The operation state of the driver vehicle is monitored according to the local place of the driver.
11) Key region supervision
The consolidation of vehicles is monitored in areas of concern, such as government agencies, driver dining points, related stops, or residences where foreign drivers are concentrated.
The monitoring and dispatching subsystem, the call-in subsystem, the one-card clearing subsystem and the industry monitoring subsystem can realize subsystem functions through corresponding modules, the monitoring and dispatching subsystem, the call-in subsystem, the terminal information screen, the one-card clearing subsystem and the industry monitoring subsystem are connected with each other through logic or electricity, and the modules are connected with each other through logic or electricity, and the specific functions of the modules can be realized by executing program codes stored in a memory through a physical processor.
The invention integrates, upgrades and optimizes the existing system, realizes passenger position sensing by strengthening the calling reservation service, combining mobile and fixed-line operators through mobile phones and fixed lines, increases the self-service calling service of passengers, adds fixed calling service points such as traffic districts and the like, combines dynamic road condition information service, realizes information sharing and interaction of passengers, drivers and operation management departments, reforms the existing taxi intelligent terminal, and utilizes mobile sensing nodes and sensing network technology to perform auxiliary positioning and sensing the current state of the vehicle or other equipment; the purpose of enhancing the positioning accuracy of the taxi is achieved by utilizing a short-range communication technology, and the related positioning and state information data transmission of the taxi in a blind area are complemented; a modified mobile sensing point is additionally arranged on a taxi to effectively identify the legality of the identity of the taxi so as to strengthen the attack on illegal operating vehicles such as 'black cars', 'fake-licensed cars' and the like.
The above description is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, several modifications and variations can be made without departing from the technical principle of the present invention, and these modifications and variations should also be regarded as the protection scope of the present invention.

Claims (2)

1. A taxi operations system, comprising: the system comprises a monitoring and scheduling subsystem, a call subsystem, a terminal information screen and a one-card clearing subsystem; wherein the content of the first and second substances,
the monitoring and scheduling subsystem comprises a vehicle checking and positioning module, a tracking and searching module and a scheduling and alarming module;
the vehicle checking and positioning module is used for:
1) fixed-point examination vehicle
Providing taxi condition examination and inquiry for passengers, enabling the passengers to enter an inquiry interface through a computer network or a mobile phone network to inquire taxi running conditions of the current positions of the passengers, wherein the taxi running conditions comprise taxi positions, surrounding empty buses and passenger train distribution; by combining data of other road condition systems, the relevant road conditions of the checked places of the passengers can be obtained;
2) auxiliary positioning
When a vehicle passes through a road section or a region of a roadside sensing node, the vehicle is captured and sensed, related data is uploaded to a taxi background through a sensing network, and related vehicle position information and state information are obtained through background processing, and the information can be integrated into a taxi system to assist in taxi positioning and complement related positioning of the vehicle in a blind area and state information data transmission;
taxi data are data sources for floating car data analysis, taxis lay roadside sensing nodes on related traffic key roads, and state data such as taxi related positions, speeds and the like are obtained through the nodes;
3) vehicle positioning
Inquiring the current position of the specified vehicle, and simultaneously displaying the speed, longitude and latitude and vehicle state information of the target vehicle;
the tracking search module is configured to:
1) vehicle tracking
Tracking a designated monitoring vehicle, and displaying the running route and the running track of a target vehicle on a map in real time;
2) track playback
Replaying a running track of a specified vehicle in the past period of time, wherein the replaying can be carried out according to time, position and vehicle number, and historical running track data of 3 months is stored for all vehicles;
3) fixed point search
By specifying a certain time period and several points on the map, searching the vehicles passing through the set point in the specified time period to determine the specific vehicles when the passengers find and complain about the lost things;
the scheduling alarm module is used for:
1) emergency alarm
When a driver encounters an emergency (such as robbery, an accident, a fault or recourse) in the driving process of a vehicle, the driver can press a vehicle-mounted emergency alarm button to alarm a dispatching center, alarm information is uploaded to a command center within 2s, and the center carries out rechecking operations such as voice monitoring, oil and power cut-off, switching 110 and the like after receiving the alarm;
2) remote dispatch
Issuing a scheduling short message to a designated vehicle to realize scheduling aiming at daily management of each company, wherein a using unit can send text information to a corresponding vehicle-mounted information terminal through the subsystem;
3) overspeed alarm
Receiving overspeed alarm information of a target vehicle, and also modifying a preset overspeed value to strictly monitor the overspeed driving condition of the vehicle, wherein when the driving speed of the vehicle exceeds a set speed limit value of a road section in the driving process, a subsystem automatically generates a corresponding overspeed alarm log and can query the alarm log according to conditions;
4) fence alarm
Receiving fence alarm information of a target vehicle, modifying a preset boundary range, setting a plurality of groups of electronic fences, and supporting linear, circular and rectangular fences;
the electric calling subsystem is used for:
1) call passenger location acquisition
The passenger requests to call the car through a mobile phone, a fixed telephone or a fixed telephone call point, and the subsystem can automatically sense the position of the passenger through the relevant interfaces of a mobile operator and a fixed telephone operator and assist the order taker to distinguish the position of the passenger;
2) passenger intelligent self-service electric call
(1) The system comprises a subsystem and a subsystem, wherein a self-service call order is input, passengers can log in through an Internet Web or a mobile WAP, position information and call vehicle demand information are automatically input after identity verification, and the subsystem automatically checks the call order input by the passengers to find the nearest vehicle to send call information;
(2) the taxi dispatching result is fed back, after receiving the call information, a taxi driver carries out a quiz, the driver which answers the quiz quickly obtains a call order, knows the specific position, the riding time and the contact way of the passenger, and carries the passenger according to the requirement of the user; the subsystem feeds the car dispatching result back to the passenger in various modes, including user login query, short message notification and automatic voice notification;
(3) the method comprises the following steps that self-service monitoring of the electric-call vehicles is carried out, a user receives feedback of successful dispatching of the electric-call vehicles, monitors the vehicles which receive orders after logging in, inspects the current positions and running tracks of the rented vehicles, and can timely go to ride when the vehicles reach nearby;
(4) when the vehicle arrives at the passenger position at the appointed time, the subsystem automatically reminds the passenger in various modes, including the flashing reminding of a passenger operation interface, the short message reminding and the automatic voice reminding;
3) electric call receiving sheet
When a passenger calls a car, the client can acquire the historical calling record of the passenger according to the calling number of the passenger, retrieve the latest 10 items, enter new car information according to the description of the passenger, indicate the boarding position of the passenger, confirm whether the passenger calls the car or makes a reservation, submit the car immediately if the passenger does not make a reservation, or indicate the reply time and the time of calling the car of the passenger to submit the reservation;
4) automatic search
Searching vehicles according to the positions of the passengers submitted by the order takers and companies appointed by the passengers, selecting vehicles with a set number in a set distance near the passengers, and preferentially selecting a distribution call answering text according to credit points of the vehicles of the drivers;
5) manual dispatching vehicle
After the automatic vehicle searching of the order fails, manual vehicle dispatching is carried out through manual intervention processing, a supervisor carries out manual vehicle dispatching according to the vehicle distribution condition near passengers, and the successfully selected vehicles can receive the electric calling detailed text issued by the subsystem;
6) call status checking
Providing a list of the current calling orders which are being processed, wherein the orders are displayed in groups according to different processing states so that an operator can filter or search the required orders according to calling information;
7) call supervision
After the call order is submitted, the order is transferred to a supervision flow, a supervisor applies for supervision of the call through a subsystem, a supervision interface provides all detailed information of the call and can display the current dispatching track, and the supervisor assigns a vehicle to a passenger of the call through the supervision interface during manual dispatching; the supervisor finally selects the results of the car dispatching and the call-calling on the supervisor interface, inputs the reasons of the success or failure of the car dispatching and credits the driver vehicle or the passenger under the credit system based on the results;
8) report on call
Providing various reports to check and count the calling condition, carrying out classification statistics according to time, calling result, enterprise company and dispatching condition, exporting report data into Excel format document, and customizing required reports by using database scripts;
the terminal information screen provides direct terminal information service, and to the passenger who takes the taxi release all kinds of trip information, including driver credit rating, service rating, developments road conditions, advertisement, food and beverage and infotainment, specifically include:
1) examination and inquiry of current vehicle driver information
The passengers can check the current vehicle and the relevant information of drivers through the information screen, including the affiliated company and the service level;
2) examination and inquiry of current vehicle running state and road condition
The taxi information display method includes the steps that GPS data of a taxi terminal and an electronic map built in an information screen are combined, the current taxi driving condition is checked and seen, and nearby traffic conditions are displayed on the information screen through road condition data issued by a road condition system;
3) inquiring information of advertisement, catering or entertainment
The information screen accesses relevant sites through a wireless network to acquire information such as advertisements, catering or entertainment and the like;
the all-purpose card liquidation subsystem comprises the following modules:
1) one-card data splitting module
The data splitting module splits the received original data of the one-card, filters and removes the duplicate according to the conditions, and carries out data carding for data clearing;
2) one-card data clearing module
The data clearing module packs the preprocessed one-card data, generates related clearing data through a clearing interface of the one-card company, sends the related clearing data to the one-card company for clearing, and receives a returned clearing result;
3) all-purpose card data account separating module
The data accounting module carries out clearing data approval, arrangement and unified accounting according to a clearing result returned by the one-card company, generates related profits for each driver, and carries out accounting through an interface with a bank according to the profits;
4) one-card data backup module
The data backup module backs up the data of the one-card which completes the clearing and the accounting;
5) one-card data statistical module
The data query statistic module provides query and statistic functions of relevant one-card data.
2. The system of claim 1, further comprising an industry regulatory subsystem for:
1) clone car management
Each taxi is provided with a modified terminal, namely each taxi is a mobile sensing node, when a law enforcement car passes by the vicinity of the taxi, the mobile sensing equipment is used for acquiring the relevant identity information of the taxi, the information is received and displayed through serial port communication of a PC (personal computer) or a tablet personal computer, a normal taxi and a cloned taxi are identified, and the relevant information can also be sent to a background system through the PC or the tablet personal computer for accurate identification;
2) quality of service analysis
The passenger can evaluate the passenger by an evaluator on the vehicle every time the passenger sits on the vehicle, the terminal uploads the evaluation result to a background database through wireless communication, and a related statistical result is formed through analysis and statistics of the data;
3) passenger flow and capacity analysis
For different traffic districts, bus stations, subway stations and large-scale people flow distribution areas, passenger flow information data are obtained and sensed through taxi-related GPS data and historical information of vehicle states, and taxi transport capacity distribution conditions and running rule reports are formed by analyzing taxi carrying states and passenger flow data;
4) peak staggering shift supervision
Setting the morning and afternoon shift prohibition time at the client, if the driver shift prohibition time returned by the terminal is in the shift prohibition time period, generating a shift record, and checking the shift record according to companies and time periods at the client;
5) operation area supervision
The method comprises the steps of detecting the operation condition of a specified area of a vehicle and the operation secret condition outside the specified area at fixed time, and examining and counting operation data at a client;
6) supervision of delivery capacity
The client side is provided with a transportation scheduling task monitoring scheme, the number of task vehicles of each taxi company reaching a specified occasion is recorded according to the monitoring scheme, and the client side can inquire the real-time transportation scheduling condition of each task, including company name, plan number, number of arriving vehicles, number of passenger carrying vehicles, number of arriving vehicles and number of departing vehicles;
7) industry operations revenue analysis
Analyzing the operating income of the taxis, wherein the operating income of the taxis is analyzed, and the operating income comprises the steps of counting the number of the taxis according to income sections every day, counting the income conditions of the taxis every day, comparing the income conditions of the taxis every day according to days, counting the number of the taxis according to average income sections every month, inquiring and analyzing;
8) oil and gas station saturation analysis
Monitoring taxi queuing and vehicle-to-bus conditions of taxi oil and gas stations in the whole city, wherein the monitoring comprises taxi oil and gas station monitoring, taxi oil and gas station monitoring history record examination and inquiry, taxi oil and gas station vehicle number history record comparison and taxi oil and gas station average saturation comparison;
9) operation condition supervision
Counting the operation conditions of the taxi, including the state, the attendance of a driver when swiping the card and the online condition of the taxi;
10) driver information supervision
Monitoring the operation state of the driver vehicle according to the native place of the driver;
11) key region supervision
The consolidation of vehicles is monitored in areas of concern, such as government agencies, driver dining points, related stops, or residences where foreign drivers are concentrated.
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