CN110415067A - Ordering method, equipment and storage medium - Google Patents

Ordering method, equipment and storage medium Download PDF

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Publication number
CN110415067A
CN110415067A CN201910497227.4A CN201910497227A CN110415067A CN 110415067 A CN110415067 A CN 110415067A CN 201910497227 A CN201910497227 A CN 201910497227A CN 110415067 A CN110415067 A CN 110415067A
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CN
China
Prior art keywords
user
order
attribute information
voice signal
voice
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201910497227.4A
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Chinese (zh)
Inventor
马健
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Tianjin 58 Home Technology Co Ltd
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Tianjin 58 Home Technology Co Ltd
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Publication date
Application filed by Tianjin 58 Home Technology Co Ltd filed Critical Tianjin 58 Home Technology Co Ltd
Priority to CN201910497227.4A priority Critical patent/CN110415067A/en
Publication of CN110415067A publication Critical patent/CN110415067A/en
Pending legal-status Critical Current

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/26Speech to text systems
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223Execution procedure of a spoken command

Abstract

The present embodiment provides a kind of ordering method, equipment and storage mediums.In the embodiment of the present application, increase single function under voice in transportation service application, user can issue the voice signal for placing an order to terminal device, terminal device carries out semantics recognition to the voice signal, obtain the wherein included and associated attribute information of freight orders, and these attribute informations are uploaded to server device, it completes to place an order.In the embodiment of the present application, user can be placed an order by voice, be manually entered information without user, improve the flexibility to place an order and convenience, and then help to improve user experience.

Description

Ordering method, equipment and storage medium
Technical field
This application involves Internet technical field more particularly to a kind of ordering methods, equipment and storage medium.
Background technique
With the development of internet and intelligent terminal, places an order on line and gradually go deep into people's lives, mentioned for people For convenience, and at essential part in people's life.For example, user can be taken by transport under a kind of application scenarios Class of being engaged in application (Application, APP) is reserved online or indent goods transportation service.
User needs to be manually entered or select some necessary information, when lower single to assist completing cargo transport.In reality In the application of border, this lower single mode flexibility and convenience are poor, and user experience is not high.
Summary of the invention
The many aspects of the application provide a kind of ordering method, equipment and storage medium, to improve lower single flexibility and Convenience, and then help to improve user experience.
The embodiment of the present application provides a kind of ordering method, is suitable for terminal device, comprising:
Acquire the voice signal for placing an order that user issues;
Semantics recognition is carried out to the voice signal, obtain that the voice signal includes with the associated attribute of freight orders Information;
The operation that order submits control is triggered in response to the user, it will be on the described and associated attribute information of freight orders It is transmitted to server device, so that the server device generates freight orders.
The embodiment of the present application also provides a kind of terminal device, comprising: memory, processor, audio component and communication component; Wherein, the memory, for storing computer program;
The processor is coupled to the memory, for executing the computer program to be used for:
The voice signal for placing an order that user issues is acquired by the audio component;
Semantics recognition is carried out to the voice signal, obtain that the voice signal includes with the associated attribute of freight orders Information;
The operation that order submits control is triggered in response to the user, it will described and freight orders by the communication component Associated attribute information is uploaded to server device, so that the server device generates freight orders.
The embodiment of the present application also provides a kind of computer readable storage medium for being stored with computer instruction, and feature exists In causing one or more of processors to execute above-mentioned when the computer instruction is executed by one or more processors Step in ordering method.
In the embodiment of the present application, increase single function under voice in transportation service application, user can send out to terminal device Voice signal for placing an order out, terminal device carry out semantics recognition to the voice signal, obtain wherein included ordering with shipping Single associated attribute information, and these attribute informations are uploaded to server device, it completes to place an order.In the embodiment of the present application, User can be placed an order by voice, be manually entered information without user, improve the flexibility to place an order and convenience, Jin Eryou Help improve user experience.
Detailed description of the invention
The drawings described herein are used to provide a further understanding of the present application, constitutes part of this application, this Shen Illustrative embodiments and their description please are not constituted an undue limitation on the present application for explaining the application.In the accompanying drawings:
Fig. 1 is a kind of flow diagram of ordering method provided by the embodiments of the present application;
Fig. 2 is a kind of structural schematic diagram of terminal device provided by the embodiments of the present application.
Specific embodiment
To keep the purposes, technical schemes and advantages of the application clearer, below in conjunction with the application specific embodiment and Technical scheme is clearly and completely described in corresponding attached drawing.Obviously, described embodiment is only the application one Section Example, instead of all the embodiments.Based on the embodiment in the application, those of ordinary skill in the art are not doing Every other embodiment obtained under the premise of creative work out, shall fall in the protection scope of this application.
For the lower technical problem of existing lower single mode flexibility and convenience, the embodiment of the present application provides a kind of solution Scheme, basic ideas are: increasing single function under voice in transportation service application, user can issue to terminal device for placing an order Voice signal, terminal device carries out semantics recognition to the voice signal, obtains wherein included with the associated category of freight orders Property information, and these attribute informations are uploaded to server device, it completes to place an order.In the embodiment of the present application, user can pass through Voice places an order, and is manually entered information without user, improves the flexibility to place an order and convenience, and then help to improve use Family experience.
Below in conjunction with attached drawing, the technical scheme provided by various embodiments of the present application will be described in detail.
Fig. 1 is a kind of flow diagram of ordering method provided by the embodiments of the present application.This method is suitable for user side Terminal device.As shown in Figure 1, this method comprises:
101, the voice signal for placing an order that acquisition user issues.
102, semantics recognition is carried out to voice signal, obtain that the voice signal includes believes with the associated attribute of freight orders Breath.
103, the operation that order submits control is triggered in response to user, will be uploaded to the associated attribute information of freight orders Server device, so that server device generates freight orders.
In the present embodiment, server device is responsible for the scheduler task of generation and the transport of freight orders.Server device It can be single server equipment for any equipment with computing function for server-side, it can also be with the service of cloud Device array, or the virtual machine (Virtual Machine, VM) to be run in the server array array of cloud.In addition, service End equipment can also refer to that other for having respective service ability calculate the terminal devices (operation service program) such as equipment, such as computer Deng.
In the present embodiment, terminal device refers to what user used, has the function of to calculate needed for user, surf the Internet, communicate etc. Computer equipment, such as can be smart phone, tablet computer, PC, wearable device etc..Terminal device generally includes At least one processing unit and at least one processor.The quantity of processing unit and memory depend on terminal device configuration and Type.Memory may include volatibility, such as RAM, also may include non-volatile, such as read-only memory (Read- Only Memory, ROM), flash memory etc., or can also simultaneously include two kinds of.Operation system is typically stored in memory Unite (Operating System, OS), one or more application software, such as transportation service class corresponding with server device is soft Part also can store program data etc..Other than processing unit and memory, terminal device also will include network card chip, The basic configuration such as IO bus, audio-video component.Optionally, according to the way of realization of terminal device, terminal device also may include Some peripheral equipments, such as keyboard, mouse, input pen, printer etc..These peripheral equipments are well-known in the art , this will not be repeated here.
Wherein, the realization form of terminal device is different, and transportation service class software can have different ways of realization.For example, If terminal device is smart phone, tablet computer or intelligent wearable device etc., transportation service class software can be transportation service Using corresponding APP.In another example transportation service class software can be if terminal device is desktop computer, laptop etc. Transportation service applies corresponding client.No matter which kind of terminal device is used, in the case where user triggers transportation service application, Terminal device may be in response to the operation that user triggers transportation service application, show transportation service interface to user.Optionally, user Transportation service can be clicked and (click or double-click) using corresponding icon to trigger transportation service application;Alternatively, user can be to terminal Equipment issues the phonetic order of triggering transportation service application, and terminal device receives the phonetic order, and according to the phonetic order, touching Ship defeated be served by.
In the present embodiment, it is provided with audio component on terminal device, which can be used for acquiring user's sending Voice signal for placing an order.Wherein, include in voice signal and the associated attribute information of freight orders.Further, at this In embodiment, the associated attribute information of freight orders includes: name and contact method, the name of consignee and connection of consignor At least one of mode, initial address, destination address, vehicle and subscription time.Preferably, the associated attribute of freight orders Information includes above-mentioned all properties information.
For the voice signal that step 101 acquires, in a step 102, semantics recognition can be carried out to voice signal, obtain it In include with the associated attribute information of freight orders.Further, the attribute information needed for user speech inputs freight orders Later, the order that can trigger on transportation service interface submits control.Correspondingly, in step 103, terminal device is in response to user The operation that order submits control is triggered, server device will be uploaded to the associated attribute information of freight orders.Correspondingly, it services End equipment receives these attribute informations, and generates freight orders according to attribute information.
Optionally, in the embodiment of the present application, user can click and (click or double-click) order submission control to trigger order Submit control;Alternatively, user can issue the phonetic order for submitting order to terminal device, terminal device acquires the phonetic order, And according to the phonetic order, triggers order and submit control.
In the embodiment of the present application, when terminal device carries out semantics recognition to voice signal, voice signal can be divided Frame obtains multiframe sound bite.For every frame sound bite, the speech feature vector of every frame sound bite is extracted;And utilize language Sound feature vector extracts the word that every frame sound bite includes.Optionally, the speech feature vector of every frame sound bite can be known Not at state, and by the corresponding state group of frame sound bite at phoneme, later by phonotactics at word, and then voice is obtained The corresponding word of signal.Later, according to the content of word, what acquisition voice signal included believes with the associated attribute of freight orders Breath.
In the embodiment of the present application, increase single function under voice in transportation service application, user can send out to terminal device Voice signal for placing an order out, terminal device carry out semantics recognition to the voice signal, obtain wherein included ordering with shipping Single associated attribute information, and these attribute informations are uploaded to server device, it completes to place an order.In the embodiment of the present application, User can be placed an order by voice, be manually entered information without user, in this way, user does not delay when single under carrying out voice User carries out other operations at hand, such as be packaged luggage, cleaning etc., the flexibility to place an order and convenience are improved, into And help to improve user experience.
In some embodiments, in order to further increase the flexibility that user places an order, and user experience is improved, it can be by user Independently choose whether to place an order using voice.It further include single control under voice on transportation service interface in the present embodiment based on this Part.Before step 101, user can trigger under the voice single control to select using single function under voice.Correspondingly, terminal is set The standby operation that may be in response to user and trigger single control under voice, provides a user the voice service of placing an order.Certainly, language is triggered in user Under sound before single control, also need first to trigger transportation service application to open the application.Transport clothes are triggered accordingly, in response to user The operation of business application shows transportation service interface to user.
Optionally, in the embodiment of the present application, user can click and (click or double-click) under voice single control to trigger order Submit control;Alternatively, user can issue the phonetic order of single control under triggering voice to terminal device, terminal device acquires the language Sound instruction, and according to the phonetic order, trigger single control under voice.
In further embodiments, it is contemplated that the voice signal that the user that terminal device issues user places an order carries out semantic Identification, it is understood that there may be certain mistake, and the attribute information of some mistakes is obtained, it is raw that follow-up service end equipment will be will lead in this way At freight orders in attribute information there are mistakes.For example, if terminal device carries out the collected voice signal of step 101 Semantics recognition, the initial address message (IAM) got is wrong, then may cause the place that subsequent middle single driver reaches mistake and go picking. In order to reduce the probability of above situation generation, in the embodiment of the present application, will uploaded with the associated attribute information of freight orders Before server device, the also exportable above-mentioned and associated attribute information of freight orders, so that user checks these attributes letter It whether correct ceases.Even if there is some or certain attribute informations there are mistake, user can also correct in time.Optionally, user couple Error message carries out being manually entered corrigendum, and voice can also be used and input information of righting the wrong.
Optionally, terminal device is shown and the associated attribute information of freight orders on its display screen.Alternatively, terminal device It can also be played and the associated attribute information of freight orders by its audio component.Alternatively, terminal device can be both on its display screen Displaying and the associated attribute information of freight orders, play and the associated attribute information of freight orders further through its audio component.
In the embodiment of the present application, in order to which preferably identify that voice signal that user issues includes is which kind of attribute letter Breath, terminal device can issue the user with prompt tone, include the type for the attribute information for needing user to provide in the prompt tone.Accordingly Ground, user can input correspondingly attribute information according to the type of the attribute information in the prompt tone, voice.For ease of description and It distinguishes, prompt tone herein is defined as the first prompt tone;The voice signal that user is issued according to the first prompt tone, is defined as First voice signal.Based on this, a kind of alternative embodiment mode of step 101 are as follows: the first prompt tone of output;And acquire user's root The first voice signal issued according to the type for the attribute information for including in first prompt tone.Further, terminal device can be to One voice signal carries out speech recognition, obtain including in the first voice signal with the associated attribute information of freight orders.For example, The prompt tone of terminal device exportable " initial address that please input freight orders ", user input it according to the prompt tone, voice Initial address to place an order, etc., but not limited to this.
Further, it is possible to require user to input a variety of attribute informations with a prompt tone, it can also a prompt tone requirement use Family inputs a kind of attribute information.Wherein, a plurality of to refer to 2 or 2 or more.User is required to input a kind one prompt tone Property information the case where, above-mentioned first prompt tone is a plurality of, and every first prompt tone includes a kind of attribute for needing user to provide The type of information.Further, for every first prompt tone, terminal device is receiving user according to upper first prompt tone After the first voice signal that the attribute information type for including issues, the first prompt tone of this is exported.Optionally, for first First prompt tone can be exported in single control under user triggers voice.
In some embodiments, the attribute information that can determine for transportation service application can also be each attribute information Corresponding mark is set, user can voice input mark realize the input of attribute information.For example, transportation service application can be to user A variety of alternative vehicles, i.e., optional vehicle are provided.Correspondingly, terminal device can issue the user with prompt tone, the prompt tone In include need user provide optional vehicle and optional vehicle mark.Correspondingly, user can select from optional vehicle mark Target identification is selected out, and issues the voice signal comprising target identification to terminal device.For ease of description and distinguish, it will herein Prompt tone be defined as the second prompt tone;The voice signal that user is issued according to the second prompt tone is defined as the second voice letter Number.Wherein, optional vehicle mark can be a kind of information of vehicle of unique identification, for example, it may be serial number, letter etc., but not It is limited to this.Based on this, another optional embodiment of step 101 are as follows: the second prompt tone of output;Second prompt tone includes: fortune The defeated optional vehicle that offer is provided and optional vehicle mark;What acquisition institute user issued identifies comprising it from optional vehicle In the second voice signal of target identification for selecting.For example, terminal device is exportable " small-sized bread is selected, 1 please be input;Choosing With golden cup, 2 please be input;Small-scale Flat is selected, 3 " etc. second prompt tones please be input;Correspondingly, if user determines to use low profile Packet, can voice input 1.Terminal device can acquire the second voice signal comprising " 1 ".
Further, terminal device carries out text analyzing to the second voice signal, obtains target identification therein;And by target It identifies and is matched in the corresponding relationship that known vehicle identifies with vehicle, obtain target vehicle corresponding with target identification, Vehicle as user's selection.
It is worth noting that ordering method provided in this embodiment be suitable for various operating systems, such as Android system, IOS system, Windows system etc., but not limited to this.In the embodiment of the present application, transportation service can be applied and is set with terminal Standby included voice assistant is associated, and carries out speech signal collection and speech recognition.Certainly, transportation service application can also be autonomous Develop speech signal collection and speech identifying function.
It should be noted that the executing subject of each step of above-described embodiment institute providing method may each be same equipment, Alternatively, this method is also by distinct device as executing subject.For example, step 101 and 102 executing subject can be equipment A;Again For example, the executing subject of step 101 can be equipment A, the executing subject of step 102 can be equipment B;Etc..
In addition, containing in some processes of the description in above-described embodiment and attached drawing according to particular order appearance Multiple operations, but it should be clearly understood that these operations can not execute or parallel according to its sequence what appears in this article It executes, serial number of operation such as 101,102 etc. is only used for distinguishing each different operation, and serial number itself does not represent any Execute sequence.In addition, these processes may include more or fewer operations, and these operations can execute in order or It is parallel to execute.
Correspondingly, the embodiment of the present application also provides a kind of computer readable storage medium for being stored with computer instruction, when When computer instruction is executed by one or more processors, cause the step in the above-mentioned ordering method of one or more processors.
Fig. 2 is a kind of structural schematic diagram of terminal device provided by the embodiments of the present application.As shown in Fig. 2, the terminal device It include: memory 20a, processor 20b, audio component 20c and communication component 20d.
In embodiment, memory 20a, for storing computer program.
Processor 20b is coupled to memory 20a, for executing computer program to be used for: being acquired by audio component 20c The voice signal for placing an order that user issues;Semantics recognition is carried out to voice signal, obtains voice signal includes and shipping The associated attribute information of order;And the operation that order submits control is triggered in response to user, it will be with goods by communication component 20d The fortune associated attribute information of order is uploaded to server device, so that server device generates freight orders.
In some embodiments, processor 20b is specific to use when acquiring the voice signal for placing an order that user issues In: the first prompt tone is exported by audio component 20c, the first prompt tone includes the type for the attribute information for needing user to provide; And the first voice signal that user issues according to the type of attribute information is acquired by audio component 20c.
Optionally, the first prompt tone is a plurality of, and every first prompt tone includes a kind of attribute letter for needing user to provide The type of breath.Processor 20b is also used to: being directed to every first prompt tone, is being collected user according to upper by audio component 20c It, should by audio component 20c output after the first voice signal that the attribute information type that one the first prompt tone includes issues The first prompt tone of item.
Optionally, the above-mentioned and associated attribute information of freight orders includes: the name and contact method, consignee of consignor Name and at least one of contact method, initial address, destination address, vehicle and subscription time.
In further embodiments, the language for placing an order that processor 20b is issued in control audio component 20c acquisition user When sound signal, it is specifically used for: the second prompt tone is exported by audio component 20c, which includes: transportation service application The optional vehicle provided and optional vehicle mark;By audio component 20c acquire that user issues comprising it from optional vehicle Second voice signal of the target identification selected in mark.
Further, when processor 20b carries out semantics recognition to voice signal, it is specifically used for: the second voice signal is carried out Text analyzing obtains target identification;Target identification is matched in the corresponding relationship that known vehicle identifies with vehicle, is obtained Vehicle to target vehicle corresponding with target identification, as user's selection.
In yet other embodiments, processor 20b by communication component 20d will be with the associated attribute information of freight orders It is uploaded to before server device, is also used to: output and the associated attribute information of freight orders, so that user's verification is ordered with shipping Whether single associated attribute information is correct.
Further, processor 20b is specifically used for: in output attribute information associated with freight orders in terminal device Display screen 20e on show with the associated attribute information of freight orders;And/or it is played by the audio component 20c of terminal device With the associated attribute information of freight orders.
In still other embodiments, processor 20b is acquiring the language for placing an order that user issues by audio component 20c It before sound signal, is also used to: triggering the operation of transportation service application in response to user, show and transport to user in display screen 20e Service interface;It include: single control under voice on transportation service interface;The operation that single control under voice is triggered in response to user, to User provides the voice service of placing an order.
In other embodiments, processor 20b by communication component 20d will be with the associated attribute information of freight orders It is uploaded to before server device, is also used to: acquiring the phonetic order for the submission order that user issues by audio component 20c; And according to the phonetic order for submitting order, triggering order submits control.
In some optional embodiments, as shown in Fig. 2, the terminal device can also include: power supply module 20f etc. optional Component.Members are only schematically provided in Fig. 2, are not meant to that terminal device must be comprising all components shown in Fig. 2, also not Mean that terminal device can only include component shown in Fig. 2.
In the present embodiment, memory 20a for storing computer program, and can be configured to store various other numbers Operation on the terminal device is supported accordingly.Wherein, the computer program stored in memory 20a can be performed in processor 20b, with Realize corresponding control logic.Memory 20a can by any kind of volatibility or non-volatile memory device or they Combination is realized, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), it is erasable can Program read-only memory (EPROM), programmable read only memory (PROM), read-only memory (ROM), magnetic memory, flash memory Reservoir, disk or CD.
In the present embodiment, communication component 20d is configured to facilitate wired or wireless between terminal device and other equipment The communication of mode.Terminal device can access the wireless network based on communication standard, such as WiFi, 2G, 3G, 4G, 5G or they Combination.In one exemplary embodiment, communication component receives the broadcast from external broadcasting management system via broadcast channel Signal or broadcast related information.In one exemplary embodiment, communication component can also be based on near-field communication (NFC) technology, penetrate Frequency identification (RFID) technology, Infrared Data Association (IrDA) technology, ultra wide band (UWB) technology, bluetooth (BT) technology or other skills Art is realized.
In this example it is shown that screen 20e may include liquid crystal display (LCD) and touch panel (TP).If screen Including touch panel, screen may be implemented as touch screen, to receive input signal from the user.Touch panel includes one Or multiple touch sensors are to sense the gesture on touch, slide, and touch panel.Touch sensor can not only sense touch Or the boundary of sliding action, but also detect duration and pressure relevant to touch or slide.
In the present embodiment, audio component 20c can be configured to output and/or input audio signal.For example, audio component Including a microphone (MIC), the equipment where audio component is in operation mode, such as call model, logging mode and voice When recognition mode, microphone is configured as receiving external audio signal.The received audio signal can be further stored in Memory 20a is sent via communication component 20d.In some embodiments, audio component 20c further includes a loudspeaker, is used In output audio signal.For example, the terminal device with language interactive function can be realized and be used by audio component 20c The interactive voice etc. at family.
In the present embodiment, the various assemblies that power supply module 20f is configured as terminal device provide electric power.Power supply module 20f may include power-supply management system, one or more power supplys and other with generated for equipment where power supply module, management and Distribute the associated component of electric power.
Terminal device provided in this embodiment can acquire the voice signal for placing an order of user's sending, and to the voice Signal carries out semantics recognition, obtains the wherein included and associated attribute information of freight orders, and these attribute informations are uploaded To server device, complete to place an order.In the embodiment of the present application, user can be placed an order by voice, defeated manually without user Enter information, in this way, user, which when single under carrying out voice, does not delay user, carries out other operations at hand, such as is packaged luggage, sweeps Health etc. improves the flexibility to place an order and convenience, and then helps to improve user experience.
It should be noted that the description such as " first " herein, " second ", is for distinguishing different message, equipment, mould Block etc. does not represent sequencing, does not also limit " first " and " second " and is different type.
It should be understood by those skilled in the art that, the embodiment of the present invention can provide as method, system or computer program Product.Therefore, complete hardware embodiment, complete software embodiment or reality combining software and hardware aspects can be used in the present invention Apply the form of example.Moreover, it wherein includes the computer of computer usable program code that the present invention, which can be used in one or more, The computer program implemented in usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.) produces The form of product.
The present invention be referring to according to the method for the embodiment of the present invention, the process of equipment (system) and computer program product Figure and/or block diagram describe.It should be understood that every one stream in flowchart and/or the block diagram can be realized by computer program instructions The combination of process and/or box in journey and/or box and flowchart and/or the block diagram.It can provide these computer programs Instruct the processor of general purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to produce A raw machine, so that being generated by the instruction that computer or the processor of other programmable data processing devices execute for real The device for the function of being specified in present one or more flows of the flowchart and/or one or more blocks of the block diagram.
These computer program instructions, which may also be stored in, is able to guide computer or other programmable data processing devices with spy Determine in the computer-readable memory that mode works, so that it includes referring to that instruction stored in the computer readable memory, which generates, Enable the manufacture of device, the command device realize in one box of one or more flows of the flowchart and/or block diagram or The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device, so that counting Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, thus in computer or The instruction executed on other programmable devices is provided for realizing in one or more flows of the flowchart and/or block diagram one The step of function of being specified in a box or multiple boxes.
In a typical configuration, calculating equipment includes one or more processors (CPU), input/output interface, net Network interface and memory.
Memory may include the non-volatile memory in computer-readable medium, random access memory (RAM) and/or The forms such as Nonvolatile memory, such as read-only memory (ROM) or flash memory (flash RAM).Memory is computer-readable medium Example.
Computer-readable medium includes permanent and non-permanent, removable and non-removable media can be by any method Or technology come realize information store.Information can be computer readable instructions, data structure, the module of program or other data. The example of the storage medium of computer includes, but are not limited to phase change memory (PRAM), static random access memory (SRAM), moves State random access memory (DRAM), other kinds of random access memory (RAM), read-only memory (ROM), electric erasable Programmable read only memory (EEPROM), flash memory or other memory techniques, read-only disc read only memory (CD-ROM) (CD-ROM), Digital versatile disc (DVD) or other optical storage, magnetic cassettes, tape magnetic disk storage or other magnetic storage devices Or any other non-transmission medium, can be used for storage can be accessed by a computing device information.As defined in this article, it calculates Machine readable medium does not include temporary computer readable media (transitory media), such as the data-signal and carrier wave of modulation.
It should also be noted that, the terms "include", "comprise" or its any other variant are intended to nonexcludability It include so that the process, method, commodity or the equipment that include a series of elements not only include those elements, but also to wrap Include other elements that are not explicitly listed, or further include for this process, method, commodity or equipment intrinsic want Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including described want There is also other identical elements in the process, method of element, commodity or equipment.
The above description is only an example of the present application, is not intended to limit this application.For those skilled in the art For, various changes and changes are possible in this application.All any modifications made within the spirit and principles of the present application are equal Replacement, improvement etc., should be included within the scope of the claims of this application.

Claims (12)

1. a kind of ordering method is suitable for terminal device characterized by comprising
Acquire the voice signal for placing an order that user issues;
Semantics recognition is carried out to the voice signal, obtain that the voice signal includes believes with the associated attribute of freight orders Breath;
The operation that order submits control is triggered in response to the user, is uploaded to described with the associated attribute information of freight orders Server device, so that the server device generates freight orders.
2. the method according to claim 1, wherein the voice letter for placing an order that the acquisition user issues Number, comprising:
The first prompt tone is exported, first prompt tone includes the type for the attribute information for needing user to provide;
The first voice signal that acquisition user issues according to the type of the attribute information.
3. according to the method described in claim 2, it is characterized in that, first prompt tone be it is a plurality of, and every first prompt Sound includes a kind of type of attribute information for needing user to provide;
For every first prompt tone, in the attribute information type for collecting the user and including according to upper first prompt tone After the first voice signal issued, the first prompt tone of this is exported.
4. method according to claim 1-3, which is characterized in that the attribute information includes: the surname of consignor In name and contact method, the name of consignee and contact method, initial address, destination address, vehicle and subscription time extremely Few one kind.
5. the method according to claim 1, wherein the voice letter for placing an order that the acquisition user issues Number, comprising:
The second prompt tone is exported, second prompt tone includes: the optional vehicle and optional vehicle that transportation service application provides Mark;
Acquire the second voice letter comprising its target identification selected from the optional vehicle mark that the user issues Number.
6. according to the method described in claim 5, it is characterized in that, it is described to the voice signal carry out semantics recognition, obtain The voice signal include with the associated attribute information of freight orders, comprising:
Text analyzing is carried out to second voice signal, obtains the target identification;
The target identification is matched in the corresponding relationship that known vehicle identifies with vehicle, is obtained and the target mark Know corresponding target vehicle, the vehicle as user selection.
7. the described in any item methods in -3,5 or 6 according to claim 1, which is characterized in that ordered in response to user triggering Single operation for submitting control is uploaded to described before server device with the associated attribute information of freight orders, further includes:
The described and associated attribute information of freight orders is exported, so that user verification is described and the associated attribute of freight orders Whether information is correct.
8. the method according to the description of claim 7 is characterized in that believing described in the output with the associated attribute of freight orders Breath, comprises at least one of the following mode:
The described and associated attribute information of freight orders is shown on the display screen of the terminal device;
The described and associated attribute information of freight orders is played by the audio component of the terminal device.
9. the described in any item methods in -3,5 or 6 according to claim 1, which is characterized in that under being used for that acquisition user issues Before single voice signal, the method also includes:
The operation of transportation service application is triggered in response to user, Xiang Suoshu user shows transportation service interface;The transportation service It include: single control under voice on interface;
The operation that single control under the voice is triggered in response to user, provides a user the voice service of placing an order.
10. the described in any item methods in -3,5 or 6 according to claim 1, which is characterized in that ordered in response to user triggering Single operation for submitting control is uploaded to described before server device with the associated attribute information of freight orders, further includes:
Acquire the phonetic order for the submission order that the user issues;
According to the phonetic order for submitting order, triggers the order and submit control.
11. a kind of terminal device characterized by comprising memory, processor, audio component and communication component;Wherein, institute Memory is stated, for storing computer program;
The processor is coupled to the memory, for executing the computer program to be used for:
The voice signal for placing an order that user issues is acquired by the audio component;
Semantics recognition is carried out to the voice signal, obtain that the voice signal includes believes with the associated attribute of freight orders Breath;
The operation that order submits control is triggered in response to the user, described will be associated with freight orders by the communication component Attribute information be uploaded to server device, for the server device generate freight orders.
12. a kind of computer readable storage medium for being stored with computer instruction, which is characterized in that when the computer instruction quilt When one or more processors execute, one or more of processor perform claims is caused to require any one of 1-10 the method In step.
CN201910497227.4A 2019-06-10 2019-06-10 Ordering method, equipment and storage medium Pending CN110415067A (en)

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Application publication date: 20191105