CN110290281A - Calling-out method, system, electronic equipment and medium - Google Patents
Calling-out method, system, electronic equipment and medium Download PDFInfo
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- CN110290281A CN110290281A CN201910655275.1A CN201910655275A CN110290281A CN 110290281 A CN110290281 A CN 110290281A CN 201910655275 A CN201910655275 A CN 201910655275A CN 110290281 A CN110290281 A CN 110290281A
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- call
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- aobvious
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2218—Call detail recording
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
- H04M3/367—Traffic or load control
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5175—Call or contact centers supervision arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
- H04M3/5232—Call distribution algorithms
- H04M3/5235—Dependent on call type or called number [DNIS]
Abstract
The invention discloses a kind of calling-out method, system, electronic equipment and media, and wherein calling-out method includes the caller groups according to belonging to the information of calling party inquiry calling party when calling party initiates to call by call center；Inquire the call history information in the first preset time range of caller groups and callee；It is distributed outside a target according to call history information from outer aobvious number Chi Zhongwei calling party and shows number to show to callee.Calling-out method, system, electronic equipment and medium of the invention is the outer aobvious number of calling party's distribution according to call history, effectively reduces the intercepted probability of calling, improves the success rate of calling.
Description
Technical field
The invention belongs to field of communication technology more particularly to a kind of calling-out method, system, electronic equipment and media.
Background technique
In a call in electrocardio telephone system, operator attendance or intelligent customer service system are called by calling handset or fixed line connection
User links up, and for the daily biggish enterprise of outgoing call amount, outgoing call number is often mistaken for malicious call by business system
Phone and intercepted, cause outer calling telephone that can not arrive at called subscriber；And part outgoing call number is after a period of use, inevitably
There is the content not being inconsistent by part called subscriber's error identification for the purpose of " harassing and wrecking ", " distribution " etc. and actual call.This can lead
Cause mobile phone safe software that can intercept such mark incoming call automatically；Also in some cases, after called mobile phone user sees similar label
The phone of the rejection outgoing call number, and blacklist is added in the outgoing call number.It is lower that these result in outgoing call success rate.
Call center checks numbers intercepted countermeasure at present, typically after the outgoing call number is intercepted, with new
This is intercepted number and replaced by outgoing call number.The treatment effeciency of this method is lower, and prevents the opportunity intercepted more
Lag, it is ineffective, to influence being normally carried out for calling.
Summary of the invention
The technical problem to be solved by the present invention is in order to overcome in the prior art call center check numbers and intercepted answer other side
The defect that the opportunity of method more lags provides a kind of calling-out method, system, electronic equipment and medium.
The present invention is to solve above-mentioned technical problem by following technical proposals:
The present invention provides a kind of calling-out method, and call center includes outer aobvious number pond, and outer aobvious number pond includes several outer aobvious
Number, calling-out method the following steps are included:
The caller groups according to belonging to the information of calling party inquiry calling party when calling party initiates to call by call center；
Inquire the call history information in the first preset time range of caller groups and callee；
It is distributed outside a target according to call history information from outer aobvious number Chi Zhongwei calling party and shows number with to called
Side's display.
Preferably, call history information includes call time, call state；
The step of showing number is distributed outside a target from outer aobvious number Chi Zhongwei calling party according to call history information to wrap
It includes:
If not inquiring call history information, from outer aobvious number pond be randomly assigned outside one show number as target outside
Aobvious number；
If inquiring call history information, judge whether the call state of the last calling is connection, if exhaling
It cries state to connect, then the last time is called into corresponding outer aobvious number as number aobvious outside target；If call state is not connect
It is logical, then number is inquired unsuccessfully, failure number is corresponding call state is access failure in call history information outer aobvious number
Code, and the outer aobvious number shown in number pond in addition to failure number in addition is alternative number, and one is randomly assigned from alternative number
Aobvious number is as number aobvious outside target outside.
Preferably, calling-out method is further comprising the steps of:
Count the average daily call number of caller groups；
Then the quantity of the outer aobvious number in outer aobvious number pond is the ratio of average daily call number and default calling limit value, default to exhale
Being limit value is the limit value of the call number in the single caller device odd-numbered day in caller groups.
Preferably, the information of calling party includes operation code, calling-out method is further comprising the steps of:
Calling party is distributed to corresponding caller groups according to operation code；
Then the step of caller groups according to belonging to the information of calling party inquiry calling party include:
According to caller groups belonging to operation code inquiry calling party.
Preferably, call center further includes routing device corresponding with caller groups, then calling-out method is further comprising the steps of:
Calling party calls callee by routing device；
Routing device records call time and call state.
Also a kind of outer paging system of the present invention, including outer aobvious number pond, group polling unit, historical record query unit, number
Allocation unit；Aobvious number pond includes several outer aobvious numbers outside；
Group polling unit is used for the caller according to belonging to the information of calling party inquiry calling party when calling party initiates to call
Group；
Historical record query unit is used to inquire caller groups and the calling in the first preset time range of callee is gone through
The Records of the Historian records information；
Number assignment unit is used to distribute a target from outer aobvious number Chi Zhongwei calling party according to call history information
Aobvious number to callee outside to show.
Preferably, call history information includes call time, call state；
If not inquiring call history information, number assignment unit from outer aobvious number pond for being randomly assigned outside one
Aobvious number is as number aobvious outside target；
If inquiring call history information, number assignment unit is used to judge the call state of the last calling
It whether is connection, if call state is to connect, number assignment unit is used to make the corresponding outer aobvious number of the last time calling
For number aobvious outside target；If call state is access failure, number assignment unit shows number for inquiring failure number in addition
Outer aobvious number in pond in addition to failure number is alternative number, from being randomly assigned to show number in alternative number outside one as target
Aobvious number outside, failure number are the outer aobvious number that corresponding call state is access failure in call history information.
Preferably, outer paging system further includes statistic unit；
Statistic unit is used to count the average daily call number of caller groups；
Then the quantity of the outer aobvious number in outer aobvious number pond is the ratio of average daily call number and default calling limit value, default to exhale
Being limit value is the limit value of the call number in the single caller device odd-numbered day in caller groups.
Preferably, the information of calling party includes operation code, outer paging system further includes a group allocation unit；
Group allocation unit is for distributing calling party to corresponding caller groups according to operation code；
Then group polling unit is used for the caller groups according to belonging to operation code inquiry calling party.
Preferably, calling system further includes routing device corresponding with caller groups；
Calling party calls callee by routing device；
Routing device is for recording call time and call state.
The positive effect of the present invention is that: calling-out method, system, electronic equipment and medium of the invention is according to calling
Historical record is the outer aobvious number of calling party's distribution, effectively reduces the intercepted probability of calling, improves the success rate of calling.
Detailed description of the invention
Fig. 1 is the structural schematic diagram of the outer paging system of the embodiment of the present invention 1.
Fig. 2 is the flow chart of the calling-out method of the embodiment of the present invention 1.
Fig. 3 is the structural schematic diagram of the electronic equipment of the embodiment of the present invention 2.
Specific embodiment
The present invention is further illustrated below by the mode of embodiment, but does not therefore limit the present invention to the reality
It applies among a range.
Embodiment 1
The present embodiment provides a kind of outer paging systems, including outer aobvious number pond 101, group polling unit 102, historical record inquiry
Unit 103, number assignment unit 104.Aobvious number pond 101 includes several outer aobvious numbers outside.Group polling unit 102 is used in caller
The caller groups according to belonging to the information of calling party inquiry calling party when Fang Faqi is called.Historical record query unit 103 is for looking into
Ask the call history information in the first preset time range of caller groups and callee.Number assignment unit 104 is used for
According to call history information from being that calling party distributes outside a target and shows number with aobvious to callee in outer aobvious number pond 101
Show.
The information of calling party includes operation code, and outer paging system further includes group allocation unit 105.Group allocation unit 105 is used
In calling party is distributed to corresponding caller groups according to operation code.Then group polling unit 102 according to operation code for inquiring
Caller groups belonging to calling party.Caller device is divided into caller groups, the caller of operation code having the same according to operation code
Equipment is divided to the same caller groups, and the efficiency of management can be improved in this.Calling party can be operator attendance PBX (Private
Branch Exchange, user class interchanger), or intelligent customer service system.
The calling system of the present embodiment further includes routing device 106 corresponding with caller groups.Calling party passes through routing device
106 calling callees.Routing device 106 is for recording call time and call state.That is, in the present embodiment, each
Caller groups respectively correspond one routing device 106 of configuration, and the configuration quantity of routing device 106 can be effectively reduced, and improve routing
Daily management efficiency.
As a kind of preferable embodiment, the outer paging system of the present embodiment further includes statistic unit 107.Statistic unit
107 for counting the average daily call number of caller groups.Then the quantity of the outer aobvious number in outer aobvious number pond 101 is average daily call number
With the ratio of default calling limit value, the limit for the call number that calling limit value is the single caller device odd-numbered day in caller groups is preset
Value.Default calling limit value can be configured according to demand, can also be configured according to statistical data.For example, if according to
Statistical data, when a number odd-numbered day, the number of calling reaches 500 times, then is easily recognizable as abnormal number and is blocked
It cuts, then it is default calling limit value that 500 (or the numerical value for being slightly less than 500), which can be set,.If the statistics of statistic unit 107 obtains
The average daily call number of caller groups is 10000, then the quantity of the outer aobvious number in outer aobvious number pond 101 is preferred with 20, can also be with
Appropriate adjustment.In this way, the frequency that each outer aobvious number can be made to be used is average based on random distribution, reduce
The probability that single outer aobvious number is intercepted because of the number excessively high (being higher than 500 times) that the odd-numbered day uses.
When using the outer paging system of the present embodiment, when calling party calls callee by routing device 106, group polling
The caller groups according to belonging to operation code inquiry calling party of unit 102.After inquiring caller groups, historical record query unit
103 for inquiring caller groups and the call history information in the first preset time range of callee.In the present embodiment
In, the first preset time range be preferably initiate calling the moment from before half a year.If not inquiring call history
Information, that is, the caller groups had not called the callee in half a year before from initiating to call the moment, then number assignment list
Member 104 is for being randomly assigned to show number outside one as number aobvious outside target from outer aobvious number pond 101.When callee receives calling,
Show that incoming number is aobvious number outside the target.Because aobvious number is first calling callee outside the target.So will not be blocked
It cuts.
If having inquired call history information, number assignment unit 104 judges the calling of the last calling
Whether state is connection, if call state is " on " (i.e. callee has answered phone), number assignment unit 104 will be nearest
The corresponding outer aobvious number of call is as number aobvious outside target.That is, showing number outside to callee with one when per call
Display.Because when the caller groups the last time calls the callee, callee, which connects, to call, so, this is used when calling
Same outer aobvious number, the probability that callee connects can be higher.
If having inquired call history information, and number assignment unit 104 judges the calling of the last calling
State " access failure " (i.e. callee does not receive calls), then the inquiry of number assignment unit 104 failure number, failure number are first
Corresponding call state is the outer aobvious number of access failure in call history information in preset time range, in the present embodiment
In, the caller groups call the callee in as nearest half a year but the case where callee does not receive calls is outer aobvious number corresponding
Code.Because not succeeding called number when using these failure numbers, greater probability is to be intercepted.So by these
Failure number excludes, and shows other numbers alternately number in number pond 101 in addition, is therefrom randomly assigned aobvious number outside one
As number aobvious outside target.The intercepted probability of calling can be effectively reduced in this way, the success rate of calling is provided.
During calling, routing device 106 records call time and call state, to form call history letter
Breath is for inquiry.
The outer paging system of the present embodiment is the outer aobvious number of calling party's distribution according to call history, effectively reduces calling
Intercepted probability improves the success rate of calling.
The present embodiment also provides a kind of calling-out method, which is realized using the outer paging system of the present embodiment.Reference
Fig. 2, the calling-out method the following steps are included:
Step S201, when calling party initiates to call by call center according to belonging to the information of calling party inquiry calling party
Caller groups.
Step S202, the call history information in the first preset time range of caller groups and callee is inquired.
If not inquiring call history information, S203 is thened follow the steps.If inquiring call history information, then follow the steps
S204。
Step S203, it is randomly assigned to show number outside one as number aobvious outside target from outer aobvious number pond.
Step S204, whether the call state for judging the last calling is connection.If call state is to connect, execute
Step S205.If call state is access failure, S206 is thened follow the steps.
Step S205, the last time is called into corresponding outer aobvious number as number aobvious outside target.
Step S206, inquiry failure number, and it is standby for showing the outer aobvious number in number pond 101 in addition to failure number in addition
Numerical selection code, from being randomly assigned to show number in alternative number outside one as number aobvious outside target.Failure number is call history
Corresponding call state is the outer aobvious number of access failure in information.
In order to improve the probability of access success, the calling-out method of the present embodiment is further comprising the steps of: counting caller groups
Average daily call number；According to the quantity of average daily call number and the outer aobvious number in the outer aobvious number pond 101 of default calling limit value setting.
The quantity of the outer aobvious number in outer aobvious number pond 101 is the ratio of average daily call number and default calling limit value, presets calling limit value
For the limit value of the call number in the single caller device odd-numbered day in caller groups.For example, if according to statistical data, when a number
The odd-numbered day number of calling reaches 500 times, then is easily recognizable as abnormal number and is intercepted, then can be set 500 (or
Person is slightly less than 500 numerical value) it is default calling limit value.If statistic unit 107 counts the average daily calls of obtained caller groups
Amount is 10000, then the quantity of the outer aobvious number in outer aobvious number pond 101 is preferred with 20, can also be with appropriate adjustment.In this way, being based on
Random distribution, the frequency that each outer aobvious number can be made to be used is average, reduces single outer aobvious number because of list
The number that uses of day excessively high (being higher than 500 times) and the probability intercepted.
The calling-out method of the present embodiment in the specific implementation, in step s 201, is exhaled when calling party passes through routing device 106
When being callee, the caller groups according to belonging to operation code inquiry calling party of group polling unit 102.After inquiring caller groups,
In step S202, historical record query unit 103 inquires the exhaling in the first preset time range of caller groups and callee
It is history information.In the present embodiment, the first preset time range be preferably initiate calling the moment from before half a year.Such as
Fruit does not inquire call history information, that is, the caller groups are not exhaled in the half a year before from initiating to call the moment
It was the callee, then in step S203, number assignment unit 104 is randomly assigned to show number outside one from outer aobvious number pond 101
As number aobvious outside target.When callee receives calling, display incoming number is aobvious number outside the target.Because aobvious outside the target
Number is first calling callee.So will not be intercepted.
According to step S202, if having inquired call history information, in step S204, number assignment unit
104 judge whether the call state of the last calling is connection, if call state is that (i.e. callee has answered electricity to " on "
Words), then in step S205, the last time is called corresponding outer aobvious number as aobvious number outside target by number assignment unit 104
Code.That is, showing number outside when per call with one and being shown to callee.Because it is called that the caller groups the last time calls this
Fang Shi, callee, which connects, to call, so, using same outer aobvious number when this calling, the probability that callee connects can be compared with
It is high.
According to step S202, if having inquired call history information, also, according to step S204, number assignment
Unit 104 judges the call state " access failure " (i.e. callee does not receive calls) of the last calling, then in step S206,
The inquiry failure number of number assignment unit 104, failure number are in the call history information in the first preset time range
Corresponding call state is the outer aobvious number of access failure, and in the present embodiment, the caller groups call the quilt in as nearest half a year
The side of crying but the case where callee does not receive calls corresponding outer aobvious number.Because not connect successfully when using these failure numbers
Logical callee, greater probability is to be intercepted.So these failure numbers are excluded, other in number pond 101 are shown in addition
Number alternately number is therefrom randomly assigned outside one aobvious number as showing number outside target.It can be effectively reduced and exhale in this way
It is intercepted probability, the success rate of calling is provided.
During calling, routing device 106 records call time and call state, to form call history letter
Breath is for inquiry.
The calling-out method of the present embodiment is not limited to realize using the outer paging system of the present embodiment.
Embodiment 2
Fig. 3 is the structural schematic diagram of a kind of electronic equipment provided in this embodiment.The electronic equipment includes memory, place
The computer program managing device and storage on a memory and can running on a processor, the processor execute real when described program
The method of the interactive voice response of current embodiment 1.The electronic equipment 30 that Fig. 3 is shown is only an example, should not be to this hair
The function and use scope of bright embodiment bring any restrictions.
As shown in figure 3, electronic equipment 30 can be showed in the form of universal computing device, such as it can set for server
It is standby.The component of electronic equipment 30 can include but is not limited to: at least one above-mentioned processor 31, above-mentioned at least one processor
32, the bus 33 of different system components (including memory 32 and processor 31) is connected.
Bus 33 includes data/address bus, address bus and control bus.
Memory 32 may include volatile memory, such as random access memory (RAM) 321 and/or cache
Memory 322 can further include read-only memory (ROM) 323.
Memory 32 can also include program/utility 325 with one group of (at least one) program module 324, this
The program module 324 of sample includes but is not limited to: operating system, one or more application program, other program modules and journey
It may include the realization of network environment in ordinal number evidence, each of these examples or certain combination.
Processor 31 by operation storage computer program in memory 32, thereby executing various function application and
Data processing, for example, the embodiment of the present invention 1 interactive voice response method.
Electronic equipment 30 can also be communicated with one or more external equipments 34 (such as keyboard, sensing equipment etc.).It is this
Communication can be carried out by input/output (I/O) interface 35.Also, the equipment 30 that model generates can also pass through Network adaptation
Device 36 and one or more network (such as local area network (LAN), wide area network (WAN) and/or public network, such as internet) logical
Letter.As shown, the other modules for the equipment 30 that network adapter 36 is generated by bus 33 and model communicate.It should be understood that
Although not shown in the drawings, the equipment 30 that can be generated with binding model uses other hardware and/or software module, including but unlimited
In: microcode, device driver, redundant processor, external disk drive array, RAID (disk array) system, magnetic tape drive
Device and data backup storage system etc..
It should be noted that although being referred to several units/modules or subelement/mould of electronic equipment in the above detailed description
Block, but it is this division be only exemplary it is not enforceable.In fact, embodiment according to the present invention, is retouched above
The feature and function for two or more units/modules stated can embody in a units/modules.Conversely, above description
A units/modules feature and function can with further division be embodied by multiple units/modules.
Embodiment 3
A kind of computer readable storage medium is present embodiments provided, computer program, described program quilt are stored thereon with
The step of method of the interactive voice response of embodiment 1 is realized when processor executes.
Wherein, what readable storage medium storing program for executing can use more specifically can include but is not limited to: portable disc, hard disk, random
Access memory, read-only memory, erasable programmable read only memory, light storage device, magnetic memory device or above-mentioned times
The suitable combination of meaning.
In possible embodiment, the present invention is also implemented as a kind of form of program product comprising program generation
Code, when described program product is run on the terminal device, said program code is realized in fact for executing the terminal device
The step of applying the method for the interactive voice response of example 1.
Wherein it is possible to be write with any combination of one or more programming languages for executing program of the invention
Code, said program code can be executed fully on a user device, partly execute on a user device, is only as one
Vertical software package executes, part executes on a remote device or executes on a remote device completely on a user device for part.
Although specific embodiments of the present invention have been described above, it will be appreciated by those of skill in the art that this is only
For example, protection scope of the present invention is to be defined by the appended claims.Those skilled in the art without departing substantially from
Under the premise of the principle and substance of the present invention, many changes and modifications may be made, but these change and
Modification each falls within protection scope of the present invention.
Claims (12)
1. a kind of calling-out method, which is characterized in that call center includes outer aobvious number pond, and the outer aobvious number pond includes several outer
Aobvious number, the calling-out method the following steps are included:
When calling party initiates to call by the call center according to belonging to the information of the calling party inquiry calling party
Caller groups；
Inquire the caller groups and the call history information in the first preset time range of callee；
According to the call history information from being that the calling party distributes and shows number outside a target in the outer aobvious number pond
To be shown to the callee.
2. calling-out method as described in claim 1, which is characterized in that the call history information include call time,
Call state；
According to the call history information from being that the calling party distributes outside a target and shows in the outer aobvious number pond
The step of number includes:
If not inquiring the call history information, an outer aobvious number is randomly assigned from the outer aobvious number pond and is made
For number aobvious outside the target；
If inquiring the call history information, judge whether the call state of the last calling is connection,
If the call state is to connect, the last time is called into the corresponding outer aobvious number as number aobvious outside the target；
If the call state is access failure, number is inquired unsuccessfully, the failure number is right in the call history information
The call state answered be access failure the outer aobvious number, and in the outer aobvious number pond except it is described failure number in addition to
The outer aobvious number be alternative number, from be randomly assigned in the alternative number an outer aobvious number as the target outside
Aobvious number.
3. calling-out method as described in claim 1, which is characterized in that the calling-out method is further comprising the steps of:
Count the average daily call number of the caller groups；
Then the quantity of the outer aobvious number in the outer aobvious number pond is the ratio of the average daily call number and default calling limit value
Value, the default calling limit value are the limit value of the call number in the single caller device odd-numbered day in the caller groups.
4. calling-out method as described in claim 1, which is characterized in that the information of the calling party includes operation code, described
Calling-out method is further comprising the steps of:
The calling party is distributed to the corresponding caller groups according to the operation code；
Then according to the information of the calling party inquire the calling party belonging to caller groups the step of include:
According to the operation code inquire the calling party belonging to caller groups.
5. calling-out method as claimed in claim 2, which is characterized in that the call center further includes corresponding with the caller groups
Routing device, then the calling-out method is further comprising the steps of:
The calling party calls the callee by the routing device；
The routing device records the call time and the call state.
6. a kind of outer paging system, which is characterized in that including outer aobvious number pond, group polling unit, historical record query unit, number
Allocation unit；The outer aobvious number pond includes several outer aobvious numbers；
The group polling unit is used to inquire the calling party institute according to the information of the calling party when calling party initiates to call
The caller groups of category；
The historical record query unit is for inquiring the caller groups and the exhaling in the first preset time range of callee
It is history information；
The number assignment unit is used to according to the call history information be the caller from the outer aobvious number pond
Aobvious number to the callee outside one target of side's distribution to show.
7. outer paging system as claimed in claim 6, which is characterized in that the call history information include call time,
Call state；
If not inquiring the call history information, the number assignment unit is used for random from the outer aobvious number pond
An outer aobvious number is distributed as number aobvious outside the target；
If inquiring the call history information, the number assignment unit is used to judge the described of the last calling
Whether call state is connection, if the call state is to connect, the number assignment unit is used to call the last time
The corresponding outer aobvious number is as number aobvious outside the target；If the call state is access failure, the number assignment
Unit is standby for inquiring failure number, and with the outer aobvious number in the outer aobvious number pond in addition to the failure number
Numerical selection code, from an outer aobvious number is randomly assigned in the alternative number as number aobvious outside the target, the failure number
Code is the outer aobvious number that the corresponding call state is access failure in the call history information.
8. outer paging system as claimed in claim 6, which is characterized in that the outer paging system further includes statistic unit；
The statistic unit is used to count the average daily call number of the caller groups；
Then the quantity of the outer aobvious number in the outer aobvious number pond is the ratio of the average daily call number and default calling limit value
Value, the default calling limit value are the limit value of the call number in the single caller device odd-numbered day in the caller groups.
9. outer paging system as claimed in claim 6, which is characterized in that the information of the calling party includes operation code, described
Outer paging system further includes a group allocation unit；
Described group of allocation unit is for distributing the calling party to the corresponding caller groups according to the operation code；
Then the group polling unit be used for according to the operation code inquire the calling party belonging to caller groups.
10. outer paging system as claimed in claim 6, which is characterized in that the calling system further includes and the caller groups pair
The routing device answered；
The calling party calls the callee by the routing device；
The routing device is for recording the call time and the call state.
11. a kind of electronic equipment including memory, processor and stores the calculating that can be run on a memory and on a processor
Machine program, which is characterized in that the processor is realized of any of claims 1-5 when executing the computer program
Calling-out method.
12. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the computer program
The step of calling-out method of any of claims 1-5 is realized when being executed by processor.
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| CN112468664A (en) * | 2021-02-02 | 2021-03-09 | 北京轻松筹信息技术有限公司 | Outbound method, device, system, electronic equipment and storage medium |
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