CN113114857B - Outbound dynamic display method and device and electronic equipment - Google Patents
Outbound dynamic display method and device and electronic equipment Download PDFInfo
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- CN113114857B CN113114857B CN202110389659.0A CN202110389659A CN113114857B CN 113114857 B CN113114857 B CN 113114857B CN 202110389659 A CN202110389659 A CN 202110389659A CN 113114857 B CN113114857 B CN 113114857B
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- H04—ELECTRIC COMMUNICATION TECHNIQUE
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- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
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Abstract
The invention discloses an outbound dynamic display method, which comprises the following steps: configuring at least one entity line for each user according to the lines distributed by the operators; configuring an external number mapping for at least one entity line, wherein an external number group is configured for each external calling city of the at least one entity line, the external number group at least comprises an external number, and the attribution of each external number is the same as that of the external calling city; the user initiates a call request to the called number; acquiring the attribution of the called number and the current address of the called number, and judging whether the attribution of the called number and the current location of the called number are consistent; if the calling number is consistent, any one of the outbound city corresponding to the attribution of the called number is called as the outbound number of at least one entity line, and if the calling number is inconsistent, any one of the outbound city corresponding to the current attribution of the called number is called as the outbound number of at least one entity line.
Description
Technical Field
The present application relates to the field of outbound calls, and in particular, to an outbound call dynamic display method, an outbound call dynamic display device, and an electronic device.
Background
In the outbound service, it is generally preferable to make an outbound call using a line belonging to the same home location as the called number in order to consider the call completion rate.
In the prior art, an actual line is selected from available outbound lines according to the attribution of a called number to carry out outbound, and in order to facilitate outbound call charging for customers, the lines are generally assembled into a virtual line to be allocated to the customers, and the virtual line is reconfigured with an urban routing entity line. However, since there are 300 cities in the whole country, each city needs to be configured with one entity line, so that the operation workload is huge, the workload of a line manufacturer is also great, and the actual location is inconsistent with the attribution of the called number due to the reasons of business trip, travel and the like of users of part of the called numbers, so that the allocation of the explicit number is not accurate if the explicit number is allocated only according to the attribution of the called number.
Disclosure of Invention
The technical problem to be solved by the application is to provide an outbound dynamic display method, an outbound dynamic display device and electronic equipment, so as to solve the technical problem that the workload is large because an entity line needs to be configured for each city by the existing user.
In order to achieve the above purpose, the present application adopts the following technical scheme:
in a first aspect, the present application provides an outbound dynamic display method, the method including:
configuring at least one entity line for each user according to lines distributed by an operator, wherein the at least one entity line is used when the user calls outwards;
configuring an explicit number mapping for the at least one entity line, wherein an explicit number group is configured for each outbound city of the at least one entity line, the explicit number group at least comprises an explicit number, and the attribution of each explicit number is the same as that of the outbound city;
the user initiates a call request to the called number;
acquiring the attribution of the called number and the current address of the called number, and judging whether the attribution of the called number is consistent with the current location of the called number, wherein the current location of the called number is the current actual place of the called number;
and if the calling number is inconsistent, calling any one of the outbound number groups of the outbound cities corresponding to the attribution of the called number as the outbound number of the at least one entity line, and if the calling number is inconsistent, calling any one of the outbound number groups of the outbound cities corresponding to the current location of the called number as the outbound number of the at least one entity line.
In a second aspect, the present application provides an outbound dynamic display device, wherein the device includes:
the first configuration unit is used for configuring at least one entity line for each user according to the lines distributed by the operators, wherein the at least one entity line is used when the user calls outwards;
a second configuration unit, configured to configure an explicit number mapping for the at least one physical line, where an explicit number group is configured for each outbound city of the at least one physical line, where the explicit number group includes at least one explicit number, and a home location of each explicit number is the same as the outbound city;
the first calling unit is used for a user to initiate a call request to a called number;
a first obtaining unit, configured to obtain a home location of the called number and a current address of the called number, and determine whether the home location of the called number and the current location of the called number are consistent, where the current location of the called number is a current actual location city of the called number;
and the first calling unit is used for calling any one of the external display number groups of the external calling cities corresponding to the attribution of the called number to serve as the external display number of the at least one entity line if the external display number groups are consistent, and calling any one of the external display number groups of the external calling cities corresponding to the current location of the called number to serve as the external display number of the at least one entity line if the external display number groups are inconsistent.
In a third aspect, the present application provides an electronic device, where the electronic device includes a processor and a memory, where at least one instruction, at least one program, a set of codes to be processed, or a set of instructions is stored in the memory, where the at least one instruction, the at least one program, the set of codes to be processed, or the set of instructions are executed by the processor to implement the outbound dynamic display method according to the first aspect.
In a fourth aspect, the present application provides a computer readable storage medium, where at least one instruction, at least one program, a set of codes or a set of instructions is stored, where the at least one instruction, the at least one program, the set of codes or the set of instructions are executed by a processor to implement the outbound dynamic display method according to the first aspect.
The beneficial effects of this application are: the application provides a dynamic outbound display method, a device and electronic equipment, wherein a user only needs to configure one entity line, different outbound number groups are configured for the entity line, one of the outbound number groups is selected for display according to the attribution of a called number, so that the configuration workload of an operator side and an operation side is greatly saved, and when the actual locale of a part of users of the called number is inconsistent with the attribution of the called number due to business trip, travel and the like, the actual locale of the called number is preferentially used for configuring the outbound number.
Drawings
Fig. 1 is a schematic flow chart of an outbound dynamic display method according to an embodiment of the present application;
fig. 2 is a schematic structural diagram of an outbound dynamic display device according to an embodiment of the present application;
fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
Further details of the technical solutions of the present application will be apparent from the following specific embodiments, and by referring to the accompanying drawings, the described embodiments are only some embodiments of the present application, but not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art without undue burden from the present disclosure, are within the scope of the present disclosure.
The application provides an outbound dynamic display method, an outbound dynamic display device and electronic equipment, and aims to solve the technical problem that an existing user needs to configure an entity line for each city, so that the workload is large.
The following describes in detail the technical solutions provided by the embodiments in the present application with reference to the accompanying drawings.
Referring to fig. 1, a flow chart of an outbound dynamic display method according to an embodiment of the present application is shown, where the method includes:
s101, configuring at least one entity line for each user according to lines distributed by an operator;
the at least one physical line is used for the user to use when calling out.
S102, configuring an explicit number mapping for the at least one entity line;
and configuring an external display number group for each external calling city of the at least one entity line, wherein the external display number group at least comprises an external display number, and the attribution of each external display number is the same as that of the external calling city.
S103, the user initiates a call request to the called number;
for step S103, in one embodiment, the user may initiate a call request to the called number based on the SIP protocol through a freswitch (soft switch client).
S104, obtaining the attribution of the called number and the current address of the called number, and judging whether the attribution of the called number is consistent with the current location of the called number;
the current location of the called number is the current actual location of the called number, and it can be understood that the number attribution is generally the location, for example, zhejiang Hangzhou and Zhejiang Jinhua, the location in the current address is extracted after the current address of the called number is obtained, and whether the location of the called number is consistent with the current location of the called number is judged.
S105, if the two types of the calling numbers are consistent, calling any one of the external number groups of the external calling cities corresponding to the attribution of the called number as the external number of the at least one entity line;
s106, if the called number is inconsistent, calling any one of the outbound number groups of the outbound city corresponding to the current location of the called number as the outbound number of the at least one entity line.
It can be understood that when the current location of the called number is consistent with the attribution, any one of the external number groups of the external calling city corresponding to the attribution is obtained as the external number of the entity line; when the user of the called number is inconsistent with the attribution of the called number due to business trip, travel and the like, any one of the external number groups of the external calling city corresponding to the actual local city is obtained as the external number of the entity line, so that the call completing rate of the called number is improved.
In one embodiment, one of the explicit numbers in the set of explicit numbers may be selected as an explicit number of the at least one physical line according to a round robin or random manner, it being understood that one way of round robin is to sequentially select an explicit number from front to back of an explicit number in the set of explicit numbers, and another way of round robin is to sequentially select an explicit number from back to front of an explicit number in the set of explicit numbers.
In one embodiment, when the called number attribution corresponds to the outbound city of the outbound number group, one outbound number is randomly selected from all the outbound number groups to be used as the outbound number of the at least one entity line.
In one embodiment, when the calling city of the current location of the called number corresponds to the calling number group fails, one calling number is randomly selected from all the calling number groups as the calling number of the at least one entity line.
After the call request is finished, the telephone bill of the call request is calculated and is parallel to the entity line, so that the efficiency of calculating the line cost is greatly improved.
Referring to fig. 2, a schematic structural diagram of an outbound dynamic display device according to an embodiment of the present application is shown, where the device includes:
a first configuration unit 201, configured to configure at least one physical line for each user according to a line allocated by an operator, where the at least one physical line is used when the user makes an outbound call;
a second configuration unit 202, configured to configure an explicit number mapping for the at least one physical line, where an explicit number group is configured for each outbound city of the at least one physical line, where the explicit number group includes at least one explicit number, and a home location of each of the explicit numbers is the same as the outbound city;
a first calling unit 203, configured to initiate a call request to a called number by a user;
a first obtaining unit 204, configured to obtain a home location of the called number and a current address of the called number, and determine whether the home location of the called number and the current location of the called number are consistent, where the current location of the called number is a current actual location city of the called number;
a first calling unit 205, configured to call, if the calling number is consistent, any one of the explicit number groups of the outbound city corresponding to the home location of the called number as an explicit number of the at least one entity line, and if the calling number is inconsistent, call any one of the explicit number groups of the outbound city corresponding to the current location of the called number as an explicit number of the at least one entity line.
Referring to fig. 3, a schematic structural diagram of an electronic device according to an embodiment of the present application may include: at least one network interface 302, a memory 303, and at least one processor 301. The various components in the electronic device are coupled together by a bus system 304. It is understood that bus system 304 is used to enable connected communications between these components. The bus system 304 includes a power bus, a control bus, and a status signal bus in addition to the data bus, but for clarity of illustration, the various buses are labeled as bus system 304 in FIG. 3.
In some implementations, the memory 303 stores the following elements, executable modules or data structures, or a subset thereof, or an extended set thereof: an operating system 3031 and application programs 3032.
The operating system 3031 includes various system programs, such as a framework layer, a core library layer, a driver layer, etc., for implementing various outbound services and processing hardware-based tasks. The application programs 3032 include various application programs such as a Media Player (Media Player), a Browser (Browser), and the like for realizing various application services. The program for implementing the method of the embodiment of the present application may be included in an application program.
In the above embodiment, the electronic device further includes: at least one instruction, at least one program, a set of codes, or a set of instructions stored on the memory 303, the at least one instruction, the at least one program, the set of codes, or the set of instructions may be executed by the processor 301 to implement the steps of any of the outbound dynamic display methods described in the embodiments of the present application.
In one embodiment, the present application further provides a computer readable storage medium, where at least one instruction, at least one program, a code set, or an instruction set is stored, where the at least one instruction, the at least one program, the code set, or the instruction set implement the steps of any of the outbound dynamic display methods described in the embodiments of the present application when executed by a processor.
Those of ordinary skill in the art will appreciate that implementing all or part of the above-described methods in accordance with the embodiments may be accomplished by computer program instructions in hardware associated with the method, where the at least one instruction, at least one program, code set, or instruction set may be stored on a non-volatile computer readable storage medium, where the at least one instruction, at least one program, code set, or instruction set, when executed, implement the steps of any of the mapping methods described in the embodiments herein. Any reference to memory, storage, database, or other medium used in the various embodiments provided herein may include non-volatile and/or volatile memory. The nonvolatile memory can include Read Only Memory (ROM), programmable ROM (PROM), electrically Programmable ROM (EPROM), electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double Data Rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous Link DRAM (SLDRAM), memory bus direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), among others.
The embodiments of the present application have been described above in connection with the accompanying drawings, but the present application is not limited to the above-described embodiments, which are intended to be illustrative only, and not limiting; also, it is within the scope of the present application to provide variations in the detailed description and the application according to the ideas of the present application to those of ordinary skill in the art.
Claims (8)
1. An outbound dynamic display method, the method comprising:
configuring at least one physical line for each user according to the lines allocated by the operator, wherein the at least one physical line is configured by the operator
One entity line is used for the user to use when calling out;
configuring an explicit number mapping for the at least one physical line, wherein the at least one physical line is configured with
Configuring an outbound number group for each outbound city of a road, wherein the outbound number group at least comprises an outbound number, and the attribution of each outbound number is the same as that of the outbound city;
the user initiates a call request to the called number;
acquiring the attribution of the called number and the current address of the called number, and judging whether the attribution of the called number is consistent with the current location of the called number, wherein the current location of the called number is the current actual place of the called number;
and if the calling number is inconsistent, calling any one of the outbound number groups of the outbound cities corresponding to the attribution of the called number as the outbound number of the at least one entity line, and if the calling number is inconsistent, calling any one of the outbound number groups of the outbound cities corresponding to the current location of the called number as the outbound number of the at least one entity line.
2. The outbound dynamic display method according to claim 1, wherein the method is based on polling or random
Any one of the set of the explicit numbers is selected as the explicit number of the at least one physical line.
3. The outbound dynamic display method according to claim 2, wherein when the called number
When the calling city corresponding to the calling number group fails, randomly selecting one calling number from all the calling number groups as the calling number of the at least one entity line.
4. The outbound dynamic display method according to claim 2, wherein when the called number
When the calling city corresponding to the currently located position of the calling number group fails, randomly selecting one calling number from all the calling number groups as the calling number of the at least one entity line.
5. An outbound dynamic display method according to any one of claims 1 to 4, wherein the calculation is performed by
The bill of the call request is placed in parallel with the at least one physical line.
6. An outbound dynamic display device, the device comprising:
a first configuration unit for configuring at least one physical line for each user according to the lines allocated by the operators
The at least one entity line is used for a user to make an outbound call;
a second configuration unit, configured to configure an explicit number mapping for the at least one physical line, where
Configuring an outbound number group for each outbound city of the at least one entity line, wherein the outbound number group at least comprises an outbound number, and the attribution of each outbound number is the same as that of the outbound city;
the first calling unit is used for a user to initiate a call request to a called number;
a first obtaining unit, configured to obtain a home location of the called number and a current address of the called number, and determine whether the home location of the called number and the current location of the called number are consistent, where the current location of the called number is a current actual location city of the called number;
and the first calling unit is used for calling any one of the external display number groups of the external calling cities corresponding to the attribution of the called number to serve as the external display number of the at least one entity line if the external display number groups are consistent, and calling any one of the external display number groups of the external calling cities corresponding to the current location of the called number to serve as the external display number of the at least one entity line if the external display number groups are inconsistent.
7. An electronic device comprising a processor and a memory, the memory comprising
At least one instruction, at least one program, a set of codes or a set of instructions stored in the processor, the at least one instruction, the at least one program, the set of codes or the set of instructions being executed by the processor to implement the outbound dynamic display method according to any one of claims 1 to 5.
8. A computer-readable storage medium, wherein the computer-readable storage medium has stored therein
At least one instruction, at least one program, set of codes or set of instructions executable by a processor to implement the outbound dynamic display method according to any one of claims 1 to 5.
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| CN114040050A (en) * | 2021-12-09 | 2022-02-11 | 浙江百应科技有限公司 | Outbound line routing method and device based on outbound number attribution |
| CN114257690A (en) * | 2021-12-22 | 2022-03-29 | 北京点控互联信息技术有限公司 | Method for intelligently selecting display number in call-out scene |
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| CN109618323A (en) * | 2018-12-24 | 2019-04-12 | 深圳市珍爱捷云信息技术有限公司 | Phone call method, device, computer equipment and computer storage medium |
| CN110290281A (en) * | 2019-07-19 | 2019-09-27 | 携程旅游信息技术（上海）有限公司 | Calling-out method, system, electronic equipment and medium |
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| US20190318283A1 (en) * | 2018-04-12 | 2019-10-17 | Crosswind Communications | System and method for adaptively executing user routines based on user interactions |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109618323A (en) * | 2018-12-24 | 2019-04-12 | 深圳市珍爱捷云信息技术有限公司 | Phone call method, device, computer equipment and computer storage medium |
| CN110290281A (en) * | 2019-07-19 | 2019-09-27 | 携程旅游信息技术（上海）有限公司 | Calling-out method, system, electronic equipment and medium |
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